Team Up! Team-based primary and community care in action

Team Up Trailer

In this episode we have shared the audio of Dr. Jeanette Boyd's webinar presentation Partners in Care: Preserving and Enhancing Longitudinal Relationship-Based Care in the Patient Medical Home. This is the first in a series of webinars that Team Based Care BC has planned. Please visit teambasedcarebc.ca to get more information and sign up for updates on the next webinars in the series. We are planning about one every month. The webinar video can be found hereWe would also love your feedback and will bring your ideas into the webinar and podcast.

In this, our first episode, Sarah Fletcher, Colleen Kennedy, and Morgan Price reflect on relationship centred care and the ideas spurred by Dr. Jeanette Boyd's Team Up webinar that was held in September 2020.Join the mailing list through teambasedcarebc.ca to get information on the next webinars and subscribe to this companion podcast for future episodes where we will continue to explore the important topics related to team based primary care.Also send us suggestions for topics both for the webinar and podcast through the website.

In this episode we have shared the audio of our second webinar: "Getting to the “How” of Team-Based Care: A Dialogue Circle". This is the second webinar in our Team Up! series from Team Based Care BCPlease visit teambasedcarebc.ca to get more information and sign up for updates on the next webinars in the series. We are planning about one every month. The webinar video can be  found hereAs always, we would love your feedback on this episode and future episodes. We will bring your ideas into the webinar and podcast in the future.

In this episode we have shared the audio of our second webinar: "Getting to the “How” of Team-Based Care: A Dialogue Circle". This is the second webinar in our Team Up! series from Team Based Care BCPlease visit teambasedcarebc.ca to get more information and sign up for updates on the next webinars in the series. We are planning about one every month. The webinar video can be found hereAs always, we would love your feedback on this episode and future episodes. We will bring your ideas into the webinar and podcast in the future.

In this episode we are sharing the audio of our third webinar: "The Power of Coaching: Sustaining Team-Based Care"Please visit teambasedcarebc.ca to get more information and sign up for updates on the next webinars in the series. We are planning about one every month. The webinar video can be  found hereAs always, we would love your feedback on this episode and future episodes. We will bring your ideas into the webinar and podcast in the future.

Colleen, Sarah and Morgan get to chatting about the power of coaching from our November webinar. Apologies for the delay in getting this one out to everyone!

This episode is from our December Team Up Webinar. Maureen Clarke and Colleen Kennedy from the the BC Patient Safety and Quality Council have a great discussion about some practical tools to support team-based primary care.More information and links to the tools they mention are here:https://bcpsqc.ca/resource/rolling-up-your-sleeves-practical-tools-for-virtual-team-based-care/

This episode is from our January Team Up Webinar, a dialogue circle focused on Cultural Safety and Humility. In this dialogue circle Syexwwalia, an elder and knowledge keeper from the Squamish Nation, Family Doctors Dana Hubler and Jeff Beslet and Destinee Barrow, a regional Health Coordinator for Vancouver Island for the Metis Nation, share their insights and stories related to their experiences of the importance of cultural safety and humility in primary care. 

This episode is a recording of February 18th's Team UP webinar. In this episode, family physicians Dana Hubler and Raul Gupta share their experiences with the Quality Team Coaching Program for Rural BC (QTC) and reflect on what they have learned about elements that foster the development of highly functioning teams. Rahul and Dana reflect on the importance of psychological safety, relationships and the engagement of leadership in efforts to enhance team based care in rural BC and discuss how the lessons they have learned could be applied more broadly. Learn more about the pilot program here: rccbc.ca/qtbc.ca

This episode is a recording of February 18th's Team UP webinar. In this episode, family physicians Dana Hubler and Raul Gupta share their experiences with the Quality Team Coaching Program for Rural BC (QTC) and reflect on what they have learned about elements that foster the development of highly functioning teams. Rahul and Dana reflect on the importance of psychological safety, relationships and the engagement of leadership in efforts to enhance team based care in rural BC and discuss how the lessons they have learned could be applied more broadly. Learn more about the pilot program here: rccbc.ca/qtbc.ca

This episode shares the recording from March 18th's TeamUp webinar: Addressing Racism in Team-Based Care: Learnings from the In Plain Sight Report. In this webinar Harmony Johnson, Executive Director of the Review Team, presents a summary of the three reports arising from the independent Addressing Racism Review into allegations of racism and discrimination in the BC health care system and discusses its importance in the transition to team-based care. For links to the reports and supplemental material referenced in the webinar please visit teambasedcarebc.ca and https://bcpsqc.ca/improve-culture/cultural-safety-and-humility/

In this mini-episode Morgan and Sarah reflect on the Webinar with Harmony Jackson focused on the In Plain Sight Report and share how Team Up is going to be continue to engage with the question of how to action anti-racism. (Spoiler alert- this is just the start of what will be a sustained effort.) If you know anyone whose voice you would like to hear in this continuing conversation please reach out to isu@familymed.ubc.ca

This episode shares the April 22nd recording from the TeamUp Webinar series, focused on Tools for Teams: Exploring Psychological Safety. . In this webinar April Price from the BCPSQC introduces key concepts related to psychological safety and introduces a number of tools and strategies that can be applied in practice to enhance psychological safety for teams. The tools and resources referenced in this webinar can be found at www.teambasedcarebc.ca 

In this episode Morgan and Sarah meet with April Price and Sean Ebert to reflect on the TeamUp webinar from April 22nd; focused on Psychological Safety. Listen to what is an engaging conversation that touches on actionable changes and first steps to support psychological safety in teams; reflection on the relationship between cultural safety and psychological safety and the unique capacity challenges (at month 14 of a pandemic) that underscore the value of gratitude, compassion and the space to pause to create supportive environments for teams. Visit teambasedcarebc.ca to find additional resources that support psychological safety in teams, and please give use feedback and suggestions for topics for webinars and podcasts.

In this webinar we had a lively panel discussion from a diverse group of people working in primary care teams.

In this episode Sean Ebert, Sarah Fletcher and (intermittently) Morgan Price, reflect on the topics related to the most recent Team Up! webinar.

In this episode - the last for TeamUP! season 1 - Morgan and Sarah sit down to chat with Elka Humphrys and Ian Cooper from the Innovation Support Unit about evaluation in primary care, the new Team based care Evaluation and Adoption Model (TEAM) and Capacity and Access Measurement in primary care (CAMP). You can find more about the TEAM framework or about the CAMP survey tool.For more information about provider well being and flourishing in the pandemic listen to Primary Care in a Pandemic S02E09We are looking forward to more TeamUP! in the fall when we kick off season 2.Thank you for listening!

In this episode, Morgan and Sarah set the scene for Season 2 of TeamUP, introducing the idea of  of primary care system resilience, or adaptive capacity and the format of the second season. Spoiler Alert! As well as a short series of longer episodes, this season is also going to include shorter, action-oriented TeamBits;  focused episodes to share ideas, and tools that can be applied in practice to support improvement and system resilience.

Are you wanting to be resilient, but not sure if you have the capacity to do more? are you hoping to find a little change that can make your days just that bit easier?Check out the first episode of Season 2 of TeamUP where Morgan and Sarah draw from what we are hearing in the TeamUp webinar series and from providers in community to introduce small changes that can be made in practice to enhance the adaptive capacity of providers. In this episode they focus on ideas for small changes- including an easily applied, short team activity that can help to minimize duplication- that can be made in teams to support resilience at the team level.Thank you to everyone who appears in this episode: Graham Dickson (PhD) - is a professor emeritus of leadership studies at Royal Roads university, the Senior Research advisor to the Canadian Society of Physician leaders and the Canadian Health Leadership Network and a member of the LEADS collaborative, an enterprise established to.develop leadership within the health sector in Canada John(y) Van Aerde, MD, MA, PhD, FRCPC- is the Executive Medical Director of the Canadian Society of Physician Leaders and the Founding Editor of the Canadian Journal of Physician Leadership Natasha Prodhan Balla, MN, NP(A) - is the Vice President, Provincial Health Services Authority and a Nurse Practitioner at BC Women’s Hospital and Health Centre. Anne Nguyen , MD, CCFP, PhD (c) is the Physician Lead for the Physician Health Program, with Doctors of BC. Jeanette Boyd, MD CCFP is a Rural Family Physician and past president of the BCCFP. In addition to being a passionate advocate for the value of comprehensive, longitudinal family medicine, she believes strongly in the role that team based care plays in providing sustainable, high quality, relationship-based and culturally sensitive care. Resources and ReferencesLeads frameworkDickson GS, Taylor D, Hartney E, Tholl B, Grimes K, Chan MK, Van Aerde J, Horsley T, Melis E. The relevance of the LEADS framework during the COVID-19 pandemic. Healthc Manage Forum. 2021 Nov;34(6):326-331.Dickson, G., & Tholl, B. (2011). The LEADS in a Caring Environment Capabilities Framework. Ottawa, Ontario: Canadian College of Health Leaders.Real-Time Virtual Support Program (RCCbc)TeamUp Webinars referenced in this episode:Reflections from the Field: The Relevance of the LEADS Framework During the COVID-19 Pandemic November 22nd, 2021Partners in Care: Preserving and Enhancing Longitudinal Relationship-Based Care in the Patient Medical Home **** October 1st, 2020Tools for Teams: Real-Time Virtual Supports for BC December 16th, 2021