Supply Chain Now

How do you plan for your company's air and ocean freight shipments when the one constant in the market is unpredictability? What do you do when you can only look six months into the future, and you know that what you’re predicting is unlikely to happen? Jeff McCorstin, President of UPS Global Freight Forwarding, has firsthand experience leading a global organization through volatile market conditions and disruption. Jeff recently joined Scott Luton and Greg White for a livestream to share his insights based on over 30 years’ experience in supply chain… actually, that’s 32 years, 11 relocations, three continents, and 18 different jobs. In this conversation, Jeff focuses on: • How to navigate current freight market conditions and what to expect in Q4 2022 and beyond • What it was like getting a call from the White House in 2020 • What participants are likely to learn at this year’s UPS Supply Chain Virtual Connect Additional Links & Resources:Learn more about Supply Chain Now: https://supplychainnow.comCheck out our new Supply Chain Now Media Kit: https://bit.ly/3zKRLyLSubscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribeLeveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/2022 Q2 U.S. Bank Freight Payment Index: https://freight.usbank.comWEBINAR- Top Three Ways to Control Delivery Costs in Challenging Times: https://bit.ly/3qgefU5WEBINAR- Managing in a Supply Constrained Environment: https://bit.ly/3BW77BpWEBINAR- Beyond One Number Forecasts: Why a Probabilistic Approach is Better to Manage Uncertainty: https://bit.ly/3cQAzABWEBINAR- Finance & Commercial Teams Collaborating to Improve Supply Chains: https://bit.ly/3UX1lIrWEBINAR- A New Paradigm Of Resilience: Protect Against The Next Supply Chain Crisis: https://bit.ly/3KSYdJgWEBINAR- Undermanaged Spend Categories: How GPOs Can Help Mitigate Your Risks: https://bit.ly/3SM5WeKThis episode is hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/preparing-unknown-navigating-freight-market-ups-997

In this classic episode of Supply Chain Now, Scott Luton and Tevon Taylor welcome Gaurav Malhotra, Partner and Supply Chain Technology Leader at EY, to explore how artificial intelligence is transforming supply chains today and where it’s headed over the next five years. Gaurav shares how EY is helping organizations embrace emerging technologies to create competitive advantage, avoid “pilot purgatory,” and build more cognitive and resilient supply chains.They cover practical misconceptions holding companies back from adopting AI, the foundational elements required for successful implementation, and real-world examples of immediate impact in logistics, predictive maintenance, and warehouse operations. Gaurav also discusses how organizations can invest in workforce education, reskilling, and culture change to ensure that humans remain at the center of AI adoption. Looking ahead, he offers his perspective on how agentic AI will reshape supply chains into adaptive, orchestrated ecosystems while freeing people to focus on creativity, critical thinking, and enterprise differentiation.Jump into the conversation:(00:00) Intro(04:13) A personal story family pilgrimage to Kauai(07:34) The intersection of supply chain and humanitarian efforts(09:52) Ey’s role in global supply chain(15:20) Misconceptions about AI in factories(18:09) Overcoming pilot paralysis(22:29) Immediate benefits of AI in supply chain(26:25) AI’s impact on supply chain efficiency(27:18) The role of agentic AI in factories(31:43) Human element in AI-driven supply chains(36:17) Upskilling and reskilling for the AI era(43:05) Future predictions for AI in supply chainsAdditional Links & Resources:Connect with Gaurav Malhotra: https://www.linkedin.com/in/gauravmalhotra/ Learn more about EY: https://www.ey.com/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkThis episode was hosted by Scott Luton and Tevon Taylor and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/ai-human-ingenuity-next-era-supply-chains-1480The content in this video, including all audio, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now. For licensing inquiries or permissions, please contact us at production@supplychainnow.com © 2025 Supply Chain Now. All rights reserved.

In this classic episode of Supply Chain Now, Scott Luton welcomes Liz Raman, founder and CEO of Supply Chain Gals, to share her dynamic career journey and powerful mission to amplify women’s voices in global supply chain leadership. Liz walks us through her career path—from routing trucks at Home Depot to leading assortment planning at Nike, and now empowering a growing global community of 20,000+ women through Supply Chain Gals. She shares how embracing discomfort, learning new skills like data analytics, and thinking beyond traditional supply chain roles can open up transformative career opportunities.The conversation explores how technology, mentorship, and storytelling are reshaping the future of supply chain careers. Liz also highlights why building meaningful human connections—and finding your voice—are essential to long-term growth in today’s evolving landscape.Jump into the conversation:(00:00) Intro(03:04) Tennis and personal interests(04:47) Liz’s professional journey(09:30) Non-traditional supply chain careers(14:33) Women in supply chain(21:58) Supply Chain Gals(27:24) Career advice and mentorship(27:41) Staying prepared in tough job marketsAdditional Links & ResourcesConnect with Liz Raman: https://www.linkedin.com/in/elizabethramangrubbs/ Explore Supply Chain Gals: https://supplychaingals.com/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/amplifying-womens-voices-supply-chain-supply-chain-gals-1426The content in this video, including all audio, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now. For licensing inquiries or permissions, please contact us at production@supplychainnow.com © 2025 Supply Chain Now. All rights reserved.

The future of supply chain continues to evolve at breakneck speed, and on today’s episode of Supply Chain Now, we unpack the technologies, innovations, and leadership decisions shaping what’s next for global supply chains. From human-machine collaboration to drone delivery and robotics, this episode cuts through the hype to focus on what’s practical, scalable, and impactful. Welcome to The Buzz, powered by Pegasus Logistics!Listen in as hosts Scott Luton and Kevin L. Jackson dive into the biggest developments influencing supply chain strategy today — and what leaders must do to stay ahead. Scott and Kevin are joined by special guest, Adrian Gonzalez, President of Adalante SCM. Together, they discuss:Why a deliberate human + machine strategy is essential for successful transformation, and how leaders can align people, processes, and AIKey takeaways from the Gartner Supply Chain Planning Summit, including why digital capabilities are now expected — not optional — for shippers and logistics providersWhy global trade remains resilient, continuing to grow year over year despite ongoing disruption and uncertaintyThe critical role of real-time visibility in freight forwarding, and why many providers are still falling behind in technology adoptionHow Walmart’s expanding drone delivery operations signal a major leap forward in logistics innovation and customer experienceIndustry reactions to humanoid robots, including skepticism around their practicality and a preference for purpose-built automation solutionsListen in as we break down the trends, challenge assumptions, and explore what these signals mean for manufacturers, retailers, logistics providers, and supply chain leaders navigating an ever-changing landscape.Additional Links & Resources:Connect with Adrian: https://www.linkedin.com/in/adrian-gonzalez-063530/Learn more about Pegasus Logistics: https://www.pegasuslogistics.com/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- 2026 Procurement Priorities: What’s Changing (and What You Need to Do First):

Global supply chains are facing a dual transformation, an accelerating shift toward clean energy and a rapid evolution in AI-driven decision-making. As companies navigate rising expectations for sustainability, transparency, and resilience, leaders are rethinking how ecosystems come together to reduce emissions, digitize operations, and unlock new forms of value.In this episode of Supply Chain Now, Scott Luton sits down with Steve Wilhite, Executive Vice President of SE Advisory Services at Schneider Electric, live from the Innovation Summit North America 2025. Drawing on more than three decades of experience across energy management and sustainability strategy, Steve offers a rare inside look at how Schneider Electric is helping organizations tackle decarbonization at scale.Scott and Steve explore the leap forward enabled by AI-native platforms, the growing power of supply chain–wide renewable energy programs, and why collaborative intelligence, where humans and autonomous agents work together, will shape the next decade of transformation. They also highlight real-world examples from Levi Strauss & Co., Marks & Spencer, Walmart, and other global brands that are redefining how ecosystems mobilize around climate action.Jump into the conversation:(00:00) Intro(00:38) Welcome to the Innovation Summit North America 2025(00:49) Meet Steve Wilhite: Executive VP at Schneider Electric(01:31) Steve's global adventures and team interactions(02:08) Innovations in Dubai and AI advancements(02:43) Steve's role at Schneider Electric(04:20) Collaborative intelligence and client success stories(04:44) The Energy Accelerator Program with Levi Strauss(06:38) Schneider Electric's global impact and supplier engagement(10:58) AI innovations and Resource Advisor platform(13:07) The role of AI agents: Sarah, Anna, and Reggie(16:11) The importance of collaborative intelligence(19:25) Schneider Electric's culture and future outlook(21:45) How to connect with Steve and stay engagedAdditional Links & Resources:Connect with Steve Wilhite: https://www.linkedin.com/in/steve-wilhite/ Learn more about Schneider Electric: https://www.se.com/ww/en/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join  Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- 2026 Procurement Priorities: What’s Changing (and What You Need to Do First): https://bit.ly/3Yodf0ZWEBINAR- Building the New Manufacturing Workforce:

Global supply chains are being reshaped by nonstop disruption, accelerating geopolitical tension, and an unprecedented wave of digital innovation. Organizations are under mounting pressure to build operations that can withstand volatility, scale intelligently, and respond to customers with real-time precision.In this episode of Supply Chain Now, Scott Luton is joined by Mourad Tamoud, Chief Supply Chain Officer at Schneider Electric from the Schneider Electric Innovation Summit North America 2025, for a wide-ranging conversation about what it takes to build a modern, future-ready supply chain. Drawing on nearly three decades with Schneider Electric across seven countries, Mourad shares how the company has evolved into one of the industry’s most advanced, human-centric global supply chains.Scott and Mourad explore the strategies behind Schneider Electric’s “glocal” operating model, the design principles that enable resilient multi-hub networks, and why end-to-end visibility is essential in today’s environment. They also discuss Schneider Electric’s smart factory journey, the real impact of AI on planning and productivity, and why people remain the foundation of every successful transformation.Jump into the conversation:(00:00) Intro(00:58) Mourad’s hobbies and creative outlets(02:04) Mourad’s 30-year journey at Schneider(03:23) How modern supply chains are evolving(04:56) Designing resilient and anti-fragile networks(07:10) Regionalization, sovereignty, and shorter chains(10:02) Smart factories and digital transformation(12:43) AI innovation and end-to-end visibility(21:32) How to connect and keep learningAdditional Links & Resources:Connect with Mourad Tamoud: https://www.linkedin.com/in/mourad-tamoud-a06b40 Learn more about Schneider Electric: https://www.se.com/ww/en/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join  Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- 2026 Procurement Priorities: What’s Changing (and What You Need to Do First): https://bit.ly/3Yodf0ZWEBINAR- Building the New Manufacturing Workforce: https://bit.ly/4iVb4vlThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at:

Today we're breaking down the biggest forces reshaping global supply chains and the future of manufacturing, and exploring why companies are shifting from global collaboration to regional, domestic-first strategies—especially across the U.S. manufacturing ecosystem. Welcome to The Buzz, powered by Pegasus Logistics!In this episode of Supply Chain Now, hosts Scott Luton and Richard Donaldson welcome special guest Gary Bennett, Chief Integrated Supply Chain Officer at Array Technologies. Together they discuss:The technologies transforming operations today, including AI, automation, and digital tools redefining logistics and demand planningHow the solar energy sector is rapidly scaling to meet skyrocketing demandThe rising importance of utility-grade solar solutions as electricity demand surges from AI and data centersAmerica’s manufacturing resurgence—powered by reshoring, new incentives for domestic content, and breakthrough energy technologiesThe potential future of space-based data centers and continual innovation in solar energyIf you’re tracking the future of energy, manufacturing, and supply chain innovation, this episode is packed with insights you won’t want to miss.Additional Links & Resources:Pegasus Logistics Group: https://www.pegasuslogistics.com/ With That Said: https://bit.ly/WTS-7Dec25 Join SCN at Manifest: https://partner.manife.st/partner/supplychainnow Unboxing Logistics Podcast: https://www.easypost.com/podcast/ Tariffs remain heart of uncertainty: PMI: https://bit.ly/PMI-Nov20255 Trends to Reshape Manufacturing Industry in 2026: Deloitte: https://bit.ly/6-Mfg-Trends Regional cooperation in better state than global cooperation, experts say: https://bit.ly/WEF-cooperationConnect with Pegasus Logistics Group: https://www.pegasuslogistics.com/contract-logistics/ARRAY Technologies: https://arraytechinc.com/Connect with Gary on LinkedIn: https://www.linkedin.com/in/gary-bennett-38426abConnect with Richard on LinkedIn: https://www.linkedin.com/in/richarddonaldson/Follow Scott on LI: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform:

Tariffs, trade uncertainty, and shifting energy demands are colliding with rapid advances in AI, medtech, and advanced manufacturing. At the same time, companies are racing to fill hundreds of thousands of open roles, rethink how they attract talent, and modernize permitting and policy frameworks that haven’t kept pace with innovation. The result is a U.S. manufacturing sector on the verge of a new chapter, but only if leaders can unlock the right mix of policy, people, and technology.In this episode of Supply Chain Now, Scott Luton sits down with Jay Timmons, President and CEO of the National Association of Manufacturers (NAM), and Kathy Wengel, Executive Vice President, Chief Technical Operations and Risk Officer at Johnson & Johnson, live from the Innovation Summit North America 2025, powered by Schneider Electric. Together, they unpack NAM’s comprehensive manufacturing strategy and the conditions needed for American industry to thrive.Scott, Jay, and Kathy explore how permitting reform, energy leadership (including nuclear), and trade certainty impact investment decisions on the factory floor, from small manufacturers to multinational enterprises. They discuss the urgent need to expand the workforce pipeline, especially for veterans and non-traditional talent, and why modern manufacturing careers offer both purpose and prosperity. The conversation also highlights breakthrough innovations in healthcare, sensors, and AI, and connects them back to the policy environment that either accelerates or slows progress for manufacturers everywhere.Jump into the conversation:(00:00) Intro(00:47) Introducing Jay Timmons and Kathy Wengel(01:25) NAM and Johnson & Johnson at a glance(03:47) Why manufacturing needs a new strategy(07:30) Permitting reform, energy, and nuclear(10:53) Workforce pathways and veterans in manufacturing(15:56) Tariffs, trade policy, and certainty(19:13) AI, medtech, and next-gen manufacturing(25:23) Policy, innovation, and what’s aheadAdditional Links & Resources:Connect with Jay Timmons: https://www.linkedin.com/in/jaytimmons/ Connect with Kathy Wengel: https://www.linkedin.com/in/kathryn-wengel/ Learn more about the National Association of Manufacturers (NAM): https://nam.org/ Learn more about Johnson & Johnson: https://www.jnj.com Learn more about Schneider Electric: https://www.se.com/ww/en/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here:

In this episode of Supply Chain Now, host Scott Luton sits down with Todd Heimes, Vice President of Amazon Business, live from Amazon Reshape 2025 in Seattle. Todd—an Amazon veteran of 26 years and a Seattle resident for over 30 years—shares rare, behind-the-scenes insights on scaling Amazon Business across Europe, Japan, and India, and leading multiple global teams including small business, global marketing, Business Prime, and international expansion.Todd explains how AI and innovation are reshaping procurement, with Amazon working to eliminate inefficiencies, reduce manual drudgery, and empower organizations to make smarter, faster purchasing decisions. He underscores the enduring influence of Jeff Bezos’ principle: start with the customer and work backwards.Todd shares a fascinating look at how Amazon Business streamlines procurement for large-scale, high-stakes operations, and also breaks down Amazon’s newest AI-driven capabilities—like the Amazon Business Assistant and Spend Anomaly detection—designed to elevate customer experience and bring intelligence to purchasing workflows.Todd closes with advice for today’s supply chain leaders: master your data to navigate uncertainty and drive smarter decisions. Tune into this episode to hear how Amazon Business is using AI, innovation, and customer-obsessed strategies to transform procurement and empower organizations to work smarter and faster.Additional Links & Resources:Connect with Todd: https://www.linkedin.com/in/todd-heimes-854666/Learn more about Amazon Business: https://business.amazon.com/See more interviews from Amazon Business Reshape 2025: https://www.youtube.com/playlist?list=PLlLoUG3n7TmW4c7RknasnchSaxRDauGyyLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Inside Outdoor Cap’s Warehouse: How Voice Picking Elevated Daily Operations: https://bit.ly/49m4D1zWEBINAR- Supply Chain Strength: Strategies that Deliver in any Economy: https://bit.ly/4hqTnTHWEBINAR- Owens Corning's Roadmap to Fuel Cost Visibility and Savings: https://bit.ly/4pfn5hgThis episode is hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/how-ai-innovation-reshaping-procurement-amazon-business-1516

The future of energy is changing fast — and Schneider Electric is leading the way.In this episode of Supply Chain Now, Scott Luton reflects on the recent Schneider Electric Innovation Summit North America 2025 in Las Vegas, where 2,500+ leaders gathered to tackle skyrocketing energy demand, AI-driven power consumption, and the urgent need to modernize our grid.Listen in as Scott shares his top takeaways — the why, the what, and the so what — including:How AI is driving massive new energy needsSchneider Electric’s breakthroughs in electrification, automation & digital intelligenceWhy energy efficiency is quickly becoming much more than a competitive advantageDiscover why Schneider Electric is the trusted energy technology partner shaping the future.Additional Links & Resources:Leran more about Schneider Electric: https://www.se.com/us/en/Connect with Scott Luton: https://www.linkedin.com/in/scottwindonluton/Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join  Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Inside the Cargo Theft Surge: Insights & Predictions for 2026: https://bit.ly/4oVAsmsWEBINAR- Inside Outdoor Cap’s Warehouse: How Voice Picking Elevated Daily Operations: https://bit.ly/49m4D1zWEBINAR- Supply Chain Strength: Strategies that Deliver in any Economy: https://bit.ly/4hqTnTHWEBINAR- Owens Corning's Roadmap to Fuel Cost Visibility and Savings: https://bit.ly/4pfn5hgThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/unlocking-future-energy-technology-schneider-electric-1515

Supply chain planning is undergoing a profound shift in a landscape shaped by rising geopolitical pressure, accelerating disruption cycles, and unprecedented investment in AI. Organizations are being pushed to deliver growth while navigating higher volatility, tighter margins, and increased expectations for speed and adaptability.In this episode of Supply Chain Now, Scott Luton is joined by special guest host Mike Griswold, Vice President Analyst at Gartner, and Noha Samara, Senior Director, Global Supply Chain at Gartner. Noha draws on her cross-industry experience from manufacturing and consumer goods to high tech to explore how planners can better connect strategy, ecosystems, and technology to meet the demands of 2025 and beyond.Scott, Mike, and Noha unpack the four essentials for elevating planning performance: aligning planning strategy with business priorities, collaborating across extended supply networks, defining a precise and targeted role for AI, and equipping people with the skills and confidence to lead through change. They also spotlight insights from the Gartner Supply Chain Planning Summit, including the skills planners need, the expanding relevance of CPFR, and why the future of planning depends as much on talent and culture as it does on data and technology.Jump into the conversation:(00:00) Intro(02:43) Guest introduction: Noha Samara  (04:20) Celebrating teachers and their impact  (08:45) Noha's professional journey  (13:23) Challenges and trends in supply chain planning  (18:03) Best practices for 2026 supply chain planning  (26:55) The evolution of CPFR and ecosystem collaboration  (27:43) The impact of COVID-19 on supply chain visibility  (30:39) Defining a deliberate role for AI in supply chain  (37:17) The importance of people in supply chain transformation  (43:08) Insights from the Supply Chain Planning Summit  (48:37) Final thoughts and takeawaysResources:Connect with Noha Samara: https://www.linkedin.com/in/noha-samara-4864863/ Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/Learn more about Gartner: https://www.gartner.com/enConnect with Scott Luton: https://www.linkedin.com/in/scottwindonluton/Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join  Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Inside the Cargo Theft Surge: Insights...

As modern supply chains grow more complex, shippers are under increasing pressure to move beyond spreadsheets, emails, and manual decision-making. For Trove Brands, rapid expansion across multiple product lines created new challenges in parcel, LTL, truckload, and international shipping. Keeping up with customer expectations and rising order volumes required better automation, cleaner data, and greater visibility across every mode. In this episode of Supply Chain Now, host Scott Luton speaks with Tanner Dastrup, Director of Logistics at Trove Brands, and Shannon Vaillancourt, CEO of RateLinx. They break down how Trove replaced outdated workflows with automated rate shopping, digital truckload auctions, integrated freight audit tools, and real-time container tracking. By connecting these capabilities directly to their ERP systems, Trove reduced manual work, improved accuracy, and provided teams and customers with more reliable information.Together, Scott, Tanner, and Shannon explore the broader shifts shaping transportation today, from the value of unified data to the cost of inconsistent carrier selection and manual settlement. Their discussion shows how flexible technology can streamline warehouse and 3PL workflows, strengthen customer experience, and help growing shippers scale with confidence.Jump into the conversation:(00:00) Intro(00:34) Meet the panel(02:34) Trove Brands overview(06:29) Shipping operations and challenges(12:17) Automation and integration(17:48) Data and integration hurdles(25:30) Streamlining sales with real-time quotes(26:47) Challenges in B2B LTL shipments(29:21) Operational inefficiencies in warehouse and 3PL workflows(34:22) Improving international shipping visibility(42:20) Choosing the right TMS solutionAdditional Links & Resources:Learn more about RateLinx: https://www.ratelinx.com/Connect with Shannon Vaillancourt: https://www.linkedin.com/in/shannon-vaillancourt/Learn more about Trove Brands: https://trovebrands.comConnect with Tanner Dastrup: https://www.linkedin.com/in/tanner-dastrup-1a4677165/Read why ShipLinx TMS was the best fit for A&A Global: https://www.ratelinx.com/use-cases/integrated-automated-in-control-shiplinx-tms-freight-audit-transforms-aa-global-shipping-operations/Check out our previous episode with RateLinx and A&A Global: https://www.youtube.com/watch?v=D4d7dhNr8tQLearn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now...

The future of supply chain is accelerating, and on today's episode of Supply Chain Now, hosts Scott Luton and Allison Giddens are unpacking the global trends, disruptions, and economic shifts shaping what’s next for leaders everywhere. From declining imports to AI’s growing pains, this episode cuts through the noise to bring clarity to fast-moving industry headlines. Welcome to The Buzz, powered by OMP!Scott and Allison dive into the biggest stories impacting supply chains today — and the ripple effects businesses need to prepare for.Together, they discuss:📉 Why U.S. imports from China are falling sharply across electronics, furniture, toys, and more — and how tariffs and cooling consumer demand are reshaping sourcing strategies🤖 The retail AI reality check: Why 95% of organizations see little ROI from AI investments, and how brittle workflows and lack of contextual intelligence are slowing progress🔮 Top supply chain trends for 2026, including workforce and talent shortages, AI-driven transformation, and mounting geopolitical challenges🛒 Thanksgiving meal costs drop 5%, but some items — like sweet potatoes and veggie trays — are bucking the trend with noticeable price increases🌏 What all these signals mean for manufacturers, retailers, logistics providers, and consumers heading into 2025–2026Listen in as Scott and Allison break down the data, share industry insights, and invite you to join the conversation on the challenges and opportunities shaping tomorrow’s supply chains.Additional Links & Resources:With That Said: https://bit.ly/WTS-23Nov2025 OMP: https://omp.com/LinkedIn Post on Needless Meetings: https://bit.ly/NeedlessMeetings ‘This is a structural goods recession’: U.S. freight market is starting to roll over as Chinese trade plummets: https://cnb.cx/48f84oLRetail Supply Chains Need AI More Than Ever, But It’s Not Meeting Expectations: https://bit.ly/AI-RetailSCOMP eBook: Making AI Work for You: From Explainable to Agentic: https://eu1.hubs.ly/H0pgvWp0MHI Announces Top Supply Chain Trends of 2026: https://bit.ly/SC-Trends-2026What Experts Will Watch as the Pentagon Implements Acquisition Reform: https://bit.ly/Pentagon-Sourcing-ReformThanksgiving Dinner Cost Analysis: Moderate Decline: https://bit.ly/Turkey-Dinner-PricesDave Krache Foundation: https://davekrache.com/ Allison on LinkedIn: https://www.linkedin.com/in/allisongiddens/Scott on LinkedIn: https://www.linkedin.com/in/scottwindonluton/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here:

In a year defined by trade turbulence, rapid innovation, and record levels of uncertainty, global supply chains are being tested like never before. From shifting tariff policies to evolving manufacturing strategies and breakthrough technologies, 2025 has challenged leaders to balance agility with long-term vision.In this episode of Supply Chain Now, host Scott Luton sits down with Chris Rogers, Head of Supply Chain Research at S&P Global Market Intelligence, to unpack the current state of global supply chains and what lies ahead. Drawing on more than 25 years of experience across energy, finance, and logistics, Chris shares why agility and data-driven visibility are now critical to global enterprise success.Scott and Chris discuss how organizations are adapting to ongoing trade volatility, the growing importance of supply networks, and the technologies reshaping decision-making, from AI-driven workflows to high-dexterity robotics. They also highlight key insights from the 2026 Supply Chain Outlook, including trade liberalization trends, changes in shipping capacity, and the renewed focus on reshoring.Jump into the conversation:(00:00) Intro(01:17) Introducing Chris Rogers(02:07) Chris Rogers' background and experience(02:48) Warm-up: technology and Meta Glasses(04:49) Chris Rogers' professional journey(11:51) The importance of supply networks(13:49) Reflecting on 2025 predictions(18:04) Tools and strategies for supply chain success(21:09) Embracing technology in the supply chain process(21:38) U.S.-China trade deal insights(24:46) Key developments in shipping and logistics(27:27) Navigating uncertainty in global supply chains(30:48) 2026 supply chain outlook(35:58) Future technologies transforming supply chainsAdditional Links & Resources:Download the S&P 2026 Supply Chain Outlook Report: S&P 2026 Supply Chain Outlook ReportLearn more about S&P Global Market Intelligence: https://www.spglobal.com/enConnect with Chris Rogers: https://www.linkedin.com/in/chrogers/Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join  Work with us! Download Supply Chain Now’s NEW Media Kit:

In an era where artificial intelligence dominates boardroom conversations, global supply chain leaders face a new challenge: separating hype from real, scalable value. As AI becomes an essential part of the enterprise toolkit, organizations are racing to implement it not just for efficiency, but also for empowering teams, making better decisions, and transforming entire value chains.In this episode of Supply Chain Now, Scott Luton sits down with Anouk Schoenmakers, Managing Partner Consulting Solutions at Bluecrux, and Joy Taylor, Managing Director at alliantConsulting, to explore how organizations can move beyond the AI buzz and create meaningful, people-centered transformation across the value chain. Together, they unpack how supply chain leaders can use AI not as a shiny object, but as an enabler of better, faster, and more confident decision-making.Anouk shares why decision intelligence is now a survival skill for modern businesses, and how companies can build the agility and mindset needed to thrive amid constant disruption.Joy offers her perspective on change management and the human side of digital transformation, explaining why technology alone isn’t enough without trust, transparency, and a people-first culture. From decoupling data and decision flows to scaling AI adoption through trust and clarity, they explore actionable insights for leaders ready to turn transformation into lasting impact.Jump into the conversation:(00:00) Intro(01:45) Meet Joy Taylor and Anouk Schoenmakers(03:07) Personal insights and warm-up questions(07:44) Diving into AI and supply chain(16:37) The role of AI in decision making(20:42) Decoupling physical and data flows(24:08) Empowering people with AI(27:21) Pro tip for leaders: eliminating barriers(27:52) The forward pass analogy: embracing change(28:51) Optimizing speed and scale in AI(30:24) The importance of trust in AI adoption(33:46) Change management: people first approach(37:18) Building an AI culture(40:18) Real-world AI success stories(48:11) Exciting future for BluecruxAdditional Links and ResourcesConnect with Joy Taylor: https://www.linkedin.com/in/joy-taylor-womanleader/Connect with Anouk Schoenmakers: https://www.linkedin.com/in/anouk-schoenmakers-45a81713/Learn more about Bluecrux: https://www.bluecrux.com/Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join  Work with us! Download Supply Chain Now’s NEW Media Kit:

The future of supply chain is accelerating, and today hosts Scott Luton and Kevin L. Jackson are unpacking the innovations and investments transforming the industry. From AI-driven visibility to the “zero distance” strategy by GE Appliances, this episode dives deep into what’s next for supply chain leaders. Welcome to The Buzz, powered by OMP!Scott and Kevin are joined by Pam Simon, Conference Chair and EVP of Programming at Manifest, to explore how technology, leadership, and collaboration are driving a smarter, more resilient supply chain ecosystem.Together, they discuss:How Steph Curry’s investment in the AI-powered startup Burnt is redefining the intersection of supply chain and the food industryGE Appliances’ zero-distance supply chain initiative and its impact on efficiency, technology adoption, and reshoringThe rising influence of artificial intelligence in e-commerce, predictive analytics, and logistics optimizationNew features coming to Manifest 2026 in Las Vegas, including a dedicated procurement stage and expanded cold chain focusWhy real-time visibility and autonomous systems are key to future-ready supply chainsListen in as Scott, Kevin, and Pam unpack the trends shaping 2026 and beyond — and share how today’s leaders can stay agile, connected, and innovative in a rapidly changing world.Additional Links & Resources:Learn more about OMP: https://omp.com/“With That Said”: https://bit.ly/WTS-16Nov2025SPS Commerce 5 Question Quiz: https://www.spscommerce.com/supplychainnow/OMP ebook: https://eu1.hubs.ly/H0pgvWp0Vector Global Logistics: https://vectorgl.com/Steph Curry & Burnt: https://tcrn.ch/4r9pOusManifest Vegas 2026: https://bit.ly/ManifestSCNConnect with Pam Simon: https://www.linkedin.com/in/pgranoff4/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkThis episode is hosted by Scott Luton and Kevin L. Jackson, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-next-global-supply-chains-ai-manifest-2026-1509

In this episode of Supply Chain Now, hosts Scott Luton and Kim Reuter welcome Bobby Holland, Vice President/Director of Freight Business Analytics at U.S. Bank, and Heather Shilt, Director, Global Logistics at Fortive, to unpack Q3 2025 findings from the U.S. Bank Freight Payment Index, one of the industry’s most referenced trucking indicators, informed by tens of billions in transactions. The panel explores why volumes are down even as costs rise, how tariffs and manufacturing softness are reshaping regional performance, and where rate pressure and capacity tightness are showing up first.Together, they dig into nine key takeaways from the national and regional views (West, Southwest, Midwest, Northeast, Southeast): most significant sequential gains in the West in four years, persistent softness in the Southwest, and mixed signals elsewhere as consumer demand, housing starts, and labor dynamics tug the market in different directions. From shipper playbooks (carrier-mix depth, lane-level cost vigilance, and alternate modes) to practical watch-outs for Q4 and early 2026, this data-driven conversation equips operators to trend, plan, and pressure-test their assumptions in a volatile environment.Jump into the conversation:(00:00) Intro(06:26) Freight market overview(07:09) National freight insights(16:17) Regional analysis: West(20:22) Regional analysis: Southwest(22:05) Southwest region analysis(22:25) Impact of construction activity on freight(23:52) Midwest region insights(26:16) Northeast region overview(29:13) Southeast region trends(33:06) Global supply chain leadership(35:27) Freight market predictions(41:10) Housing starts and freight impactAdditional Links & Resources:Download the complete Q3 2025 U.S. Bank Freight Payment Index: https://freight.usbank.comLearn more about U.S. Bank: https://www.usbank.com Learn more about Fortive: https://www.fortive.com Connect with Bobby Holland: https://www.linkedin.com/in/bobby-holland-4a9355/ Connect with Heather Shilt: https://www.linkedin.com/in/heather-shilt-4a867430/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join  Work with us! Download...

In this episode of Supply Chain Now, host Scott Luton and special guest co-host Tevon E. Taylor welcome Lori Boyer, Head of Content Marketing at EasyPost, to unpack the post-purchase experience (tracking, claims, and returns) and how owning these moments drives loyalty and repeat purchase. Drawing on fresh consumer research, Lori explains why reliability and flexibility now outrank “free,” why brands, not carriers, are held responsible for delivery outcomes, and how proactive notifications can double as high-performing marketing touchpoints.Together, the panel dives into practical plays shippers can run today: cutting “where is my order?” calls with automated, branded tracking; removing friction with one-click USPS claims filing; and turning adverse events into brand-building recoveries. They also explore modern return realities. From fraud and “keep-the-item” policies to sustainability pressures, and how to reduce returns at the source with better product information, sizing guidance, and segmentation. If you ship anything in 2025, this fast-moving conversation is a field guide to protecting your brand promise after the buy button.Jump into the conversation:(00:00) Intro(02:38) Lori's European adventure(06:32) Insights on customer experience(20:59) The importance of tracking and notifications(25:59) Impact of WiMo on service costs(26:38) Importance of tracking and claims(27:57) Managing claims efficiently(28:30) Automating claims with EasyPost(32:21) The significance of returns(32:41) Challenges and strategies for returns(37:05) International returns and fraud(40:50) Optimizing customer experience(42:38) Resources and key takeawaysAdditional Links & Resources:Connect with Lori Boyer: https://www.linkedin.com/in/loribboyer/ Learn more about EasyPost: https://www.easypost.com/ Check out Lori’s podcast, Unboxing Logistics: https://open.spotify.com/show/42cH1A13IAYFV7fmMpcd7p Check out What the WISMO? How to Stop Visibility Gaps from Stealing Your Revenue: https://www.easypost.com/guides/stop-visibility-gaps/ Check out Staying on Track: The Ultimate Package Tracking Guide: https://www.easypost.com/guides/complete-package-tracking-guide/ Connect with Tevon Taylor: https://www.linkedin.com/in/tevontaylor/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now  Subscribe to Supply Chain Now on your favorite platform: a

Is your supply chain ready for the holidays? Today, hosts Scott Luton and Karin Bursa break down the biggest challenges shaping global supply networks this season — from tariff uncertainty and inflationary pressures to shifting consumer expectations and the ongoing semiconductor shortage. Welcome to The Buzz, powered by OMP!Scott and Karin are joined by Chris Butler, CEO of National Tree Company, to explore how consumer behavior continues to evolve, including the accelerating move toward online shopping and the rising demand for fast, reliable delivery during peak holiday periods.Together, they discuss:The ripple effects of tariffs and inflation on pricing, availability, and inventory managementHow the semiconductor crisis is reshaping automotive supply chains worldwideThe growing role of artificial intelligence in improving supply chain agility and decision-makingStrategies for maintaining resilience and responsiveness in a volatile marketListen in as we unpack what’s driving today’s supply chain challenges — and how leaders can stay ahead of the curve this holiday season and beyond.Additional Links & Resources:With That Said: https://bit.ly/WTS-9Nov2025 OMP: https://omp.com/U.S. Bank Freight Payment Index: https://bit.ly/scn-us-bank Manifest 2026: https://bit.ly/ManifestSCNNAM 3Q Survey: https://bit.ly/NAMsurvey3Q OMP eBook: Making AI Work for You: From Explainable to Agentic: https://eu1.hubs.ly/H0pgvWp0National Tree Company:https://shop.nationaltree.com/Chris on LinkedIn: https://www.linkedin.com/in/chrisbutler101/Gartner Survey Shows 49% of Organizations Lack Confidence in Future Manufacturing Strategy: https://gtnr.it/4hUQfQr Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Inside the Cargo Theft Surge: Insights & Predictions for 2026: https://bit.ly/4oVAsmsWEBINAR- Inside Outdoor Cap’s Warehouse: How Voice Picking Elevated Daily Operations: https://bit.ly/49m4D1zWEBINAR- Supply Chain Strength: Strategies that Deliver in any Economy: https://bit.ly/4hqTnTHThis episode is hosted by Scott Luton and Karin Bursa, and...

In this episode of Supply Chain Now, Scott Luton teams up with special guest host Ward Richmond (Vice Chairman, Colliers) to dig into the state of industrial real estate with Brandon Page. EVP, Head of Leasing & Customer Solutions and Glenn Wylie (Senior Managing Director, East Region at Link Logistics. The conversation frames what a “balanced market” looks like in 2025 (tight small-bay infill vs. more options at bulk) while unpacking the demand stack from e-commerce and nearshoring to data center spillovers and the renewed importance of 3PL flexibility.The group gets practical on bonded warehouses and FTZs (where and why they fit), market dynamics across the Southeast, Texas, and Phoenix, and how power availability and automation readiness are influencing site decisions. You’ll also hear how Link Logistics uses data and AI, from rent-modeling insights to faster decision support across an infill-centric portfolio (with most assets within an hour of dense populations). The throughline: customers want flexibility, optimization, and speed, and the teams that blend relationships with good data will find the next wave of opportunity first.Jump into the conversation:(00:00) Intro(00:40) Scott welcomes Ward, Brandon, and Glenn(03:17) Baseball stories and quick warm-ups(05:40) Tailgate favorites: Publix chicken, BBQ, cheeseburgers(07:28) Ward on music and podcast projects(08:37) Supply chain real estate 101 with Link Logistics(12:57) Market shifts since 2022: slower, smarter leasing(14:37) Demand drivers: e-commerce, nearshoring, power(24:20) 3PL growth, manufacturing, and data centers(27:25) Bonded warehouses and FTZ setup(30:55) Flexibility and cost pressures(32:14) Customer priorities: optimization and power(38:57) Regional trends: Southeast, Houston, Phoenix(46:05) AI and tech driving efficiency(53:21) Common myths about industrial real estate(58:16) Takeaways on balance and relationshipsAdditional Links & Resources:Connect with Brandon Page: https://www.linkedin.com/in/brandon-j-page-385395236/ Connect with Glenn Wylie: https://www.linkedin.com/in/glenn-wylie-233105203/ Learn more about Link Logistics: https://www.linklogistics.com Connect with Ward Richmond: https://www.linkedin.com/in/wardrichmond/Ward Richmond’s official website: https://www.truckinon.com/  Learn more about Colliers: https://www.colliers.com/Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch