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CTRL+ALT+DELETE with Lisa Duerre™

Author: Lisa Duerre

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Welcome to CTRL+ALT+DELETE with Lisa Duerre™️, the ultimate podcast for tech leaders ready to revolutionize their approach to leadership and build workplaces that work for all. With over two decades of executive experience in Silicon Valley, Lisa brings unparalleled expertise, infusing her practice with a deep understanding of hidden disabilities, chronic illness, and fat bias.

Join Lisa as she explores the challenges faced by tech leaders, providing practical insights and strategies for upgrading your FIRM (Flexible, Intuitive, Resilient, Mindful) leadership operating system.
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In this eye-opening episode of CTRL+ALT+DELETE with Lisa Duerre™ LIVE, Lisa Duerre is joined by Michael Diettrich-Chastain, CEO and Executive Coach at ARC Integrated, for a deep dive into resilience and burnout prevention for leaders in the tech industry. With 46% of leaders reporting a lack of resilience to meet the demands of 2024 (Forbes), this discussion couldn't be more timely. Michael brings his extensive expertise in change management and workplace culture to share practical strategies for building resilience, managing stress, and fostering healthy workplace ecosystems. Throughout the episode, Lisa and Michael explore the alarming connection between leadership stress, depression, and lost productivity, which costs U.S. employers $87.8 billion annually. They discuss how leaders can begin to shift their organizational cultures to better support mental health and resilience, while also setting higher standards and reducing tolerance for toxic leadership behaviors. Key takeaways include Michael’s three strategies for fostering resilience in tech leadership: Find Incongruencies: Ensure your organization’s values align with your employees’ lived experiences. Behavior Modeling and Involvement: Leaders must model healthy behaviors and engage meaningfully across all levels of the organization. Set Higher Standards and Reduce Tolerance for Toxicity: Create a culture that prioritizes mental health and productivity without sacrificing employee well-being. The conversation also touches on the small, incremental changes leaders can make to protect their mental and physical health—whether it’s carving out time for meditation, hydrating, or simply enforcing stronger boundaries. Michael's Changes Cards and book, Changes: The Busy Professional's Guide to Reducing Stress, Accomplishing Goals, and Mastering Adaptability, also feature prominently, offering practical tools for both personal and professional resilience. Whether you’re a leader feeling the pressure or someone navigating the challenges of workplace culture, this episode offers powerful insights into surviving and thriving in the ever-changing tech world. Mentioned in this episode:  Michael Diettrich-Chastain’s Changes Cards and book: ARC Integrated Forbes statistic on leadership resilience : https://www.forbes.com/sites/rachelwells/2023/12/20/46-of-leaders-lack-an-essential-leadership-skill-for-2024-resilience/ Tune in to be inspired, challenged, and equipped with the tools you need to prevent burnout and build a resilient leadership culture! This episode is  brought to you by RLD Group  Let’s Connect: RLD Group’s FIRM Leadership Lab: ⁠⁠https://rldgroupllc.com/firm-leadership-lab⁠ RLD Group’s LinkedIn: ⁠⁠https://www.linkedin.com/company/rldgroupll⁠c RLD Group on X: ⁠⁠https://twitter.com/rldgroupllc⁠ Lisa Duerre on LinkedIn: ⁠⁠https://www.linkedin.com/in/lisaduerre/⁠ ⁠Ctrl+Alt+Delete with Lisa Duerre™ on YouTube: ⁠⁠https://www.youtube.com/@realtalkwithlisa⁠
Welcome to the latest episode of CTRL+ALT+DELETE with Lisa Duerre™ LIVE, where we tackle a critical issue affecting tech leaders everywhere: preventing burnout through mindful communication. In today’s fast-paced environment, where back-to-back meetings and constant digital distractions have become the norm, leaders must ask: how do we communicate effectively without losing ourselves in the process? Lisa Duerre, along with her guest Susan Nelson, a Chief People Strategist & Integrative Leadership Coach, who brings a wealth of experience in guiding leaders to cultivate people-first cultures in start-ups and SMBs, dive deep into the power of FIRM leadership, focusing on the “M” – Mindfulness. Together, they explore how mindful communication can transform team dynamics, improve employee engagement, and strengthen leadership resilience. The episode highlights the staggering statistic that 86% of employees and executives attribute workplace failures to poor communication (from a Fierce Conversations survey). With real-world examples, personal stories, and expert insights, Lisa and Susan discuss how leaders can foster stronger relationships with their teams by practicing active listening and creating intentional pauses. Whether it's taking a "mindfulness moment" before a big meeting or simply asking better questions, the episode provides practical tools for communicating with clarity and compassion, even under pressure. Listeners will hear actionable strategies like using pattern interrupts, facilitating better team meetings with mindful grounding exercises, and the importance of creating space for others to be heard. You'll learn how to avoid reactivity and foster alignment in team goals—ultimately leading to a more productive, engaged, and resilient workforce. Mentioned in this episode:  Fierce Conversations and Quantum Workplace Survey: https://fierceinc.com/wp-content/uploads/2020/06/PR___2011_Workplace_Collaboration_Survey___Fierce_Inc__.pdf American Psychological Association: https://www.apa.org/ McKinsey & Company: https://www.mckinsey.com/ Tune in to this must-listen episode to get inspired on how to lead with intention, avoid burnout, and ensure your team thrives in today's demanding tech industry! This episode is  brought to you by RLD Group  Let’s Connect: RLD Group’s FIRM Leadership Lab: ⁠⁠https://rldgroupllc.com/firm-leadership-lab⁠ RLD Group’s LinkedIn: ⁠⁠https://www.linkedin.com/company/rldgroupll⁠c RLD Group on X: ⁠⁠https://twitter.com/rldgroupllc⁠ Lisa Duerre on LinkedIn: ⁠⁠https://www.linkedin.com/in/lisaduerre/⁠ ⁠Ctrl+Alt+Delete with Lisa Duerre™ on YouTube: ⁠⁠https://www.youtube.com/@realtalkwithlisa⁠
In this insightful episode of CTRL+ALT+DELETE with Lisa Duerre™ LIVE, Lisa Duerre engages in a deep conversation with Ilene Schaffer, a renowned expert in fostering resilience and a passionate advocate for the power of a positive mindset. Sharing practical advice and personal stories, Lisa and Ilene break down what it takes to build resilient teams and create a workplace culture that prevents burnout — even in high-pressure environments. The episode opens with a staggering statistic: 40% of non-managers and 41% of managers experience daily stress, according to Gallup. If you’re feeling the weight of stress, you’re not alone. From understanding the role of trust in reducing stress to discussing the importance of midlife women’s leadership, Lisa and Ilene provide a compassionate, relatable approach to navigating the demands of both life and career. Tune in to discover: The Power of Trust: Why extending trust first can transform team dynamics and create fertile ground for collaboration. Midlife Women and Leadership: Insights on the unique stressors facing women in midlife — balancing caregiving, professional demands, and personal health. Actionable Tips for Leaders: Simple yet effective strategies to build resilience, like modeling authenticity, acknowledging stressors, and incorporating small acts of appreciation. The Role of Connection: How creating genuine human connections can combat burnout and foster resilience. Highlights: Lisa and Ilene share powerful stories about how large organizations support employee well-being through policies like structured sabbaticals and stress management programs. They also discuss the misconception of resilience, revealing how it’s less about “powering through” and more about pausing, reflecting, and leveraging your internal and external resources. Mentioned in this episode:  Gallup Research on Workplace Stress: https://www.gallup.com/workplace/349484/state-of-the-global-workplace.aspx Silicon Valley Change: https://www.svchange.com/ Tune in for an empowering conversation that will leave you inspired to lead with empathy, build trust, and support a more resilient workplace culture. This episode is  brought to you by RLD Group  Let’s Connect: RLD Group’s FIRM Leadership Lab: ⁠⁠https://rldgroupllc.com/firm-leadership-lab⁠ RLD Group’s LinkedIn: ⁠⁠https://www.linkedin.com/company/rldgroupll⁠c RLD Group on X: ⁠⁠https://twitter.com/rldgroupllc⁠ Lisa Duerre on LinkedIn: ⁠⁠https://www.linkedin.com/in/lisaduerre/⁠ ⁠Ctrl+Alt+Delete with Lisa Duerre™ on YouTube: ⁠⁠https://www.youtube.com/@realtalkwithlisa⁠
In this episode, we delve into the critical issue of burnout, a topic resonating deeply with tech leaders today. Lisa Duerre, CEO of RLD Group, leads the discussion, emphasizing the importance of collective wisdom and engagement in rebooting leadership drive. The conversation kicks off with a reflection on the prevalence of burnout in today's news cycle, highlighting the urgency of addressing exhausted teams. Joined by guest experts Rachelle Niemann and Alenka Znidarsic, PhD., the focus shifts to actionable insights for leaders amidst the burnout epidemic. Rachelle Niemann emphasizes the need for leaders to carve out sacred time for well-being, advocating for a structured approach to downtime within the workday. Alenka Znidarsic underscores the importance of holistic solutions, urging leaders to address both individual well-being and organizational culture. Central to the discussion is FIRM Leadership,characterized by flexibility, intuition, resilience, and mindfulness. Lisa Duerre introduces the concept as a framework for navigating the complexities of well-being and business needs. Practical strategies are offered, including the integration of mindfulness practices into meetings, such as guided breathing exercises. The dialogue emphasizes the importance of communication, trust, and balance in supporting both team well-being and business objectives. The episode concludes with a call to action for leaders to embrace curiosity and advocate for cultural change. Listeners are invited to participate in upcoming FIRM Leadership Labs, collaborative spaces for exploring burnout prevention strategies. Join us in redefining leadership and cultivating thriving teams in the face of burnout.  Mentioned in this episode:  RLD Group -  https://rldgroupllc.com/ RLD Group FIRM Leadership Labs: https://rldgroupllc.com/firm-leadership-lab This episode is brought to you by RLD Group Let’s Connect: RLD Group’s FIRM Leadership Lab: ⁠⁠https://rldgroupllc.com/firm-leadership-lab⁠ RLD Group’s LinkedIn: ⁠⁠https://www.linkedin.com/company/rldgroupll⁠c RLD Group on X: ⁠⁠https://twitter.com/rldgroupllc⁠ Lisa Duerre on LinkedIn: ⁠⁠https://www.linkedin.com/in/lisaduerre/⁠ ⁠Ctrl+Alt+Delete with Lisa Duerre™ on YouTube: ⁠⁠https://www.youtube.com/@realtalkwithlisa⁠
In this episode, "The Power of Intuition: Actionable Insights for Leaders," Lisa Duerre is joined by Gabes Coplan, a high-performance strategist to explore the profound impact of intuition on leadership and decision- making. Episode Highlights Understanding Intuition vs. Instinct: Lisa and Gabes delve into the differences between intuition and instinct, explaining how intuition is a subtle, flexible, and subconscious process that helps leaders make insightful decisions amidst the constant barrage of information and data. Personal Stories of Intuition: Lisa and Gabes share personal experiences where intuition played a pivotal role in their leadership journeys. Lisa recounts a challenging period when her burnout led her to confuse instinct with intuition, and how seeking feedback from trusted colleagues helped her course correct. Gabes shares a story about recognizing a significant organizational change through a gut feeling, which helped her navigate through layoffs and reorgs. Practical Tips for Accessing Intuition: The episode provides actionable advice for leaders to tap into their intuition. Techniques include creating space for reflection, engaging in nature, taking walks, and practicing mindfulness. Lisa and Gabes emphasize the importance of slowing down to go fast, allowing leaders to process information and access their inner wisdom effectively. Creating a Culture of Intuitive Leadership: Lisa and Gabes discuss how leaders can model intuitive practices within their teams, encouraging reflection and open dialogue to harness collective intelligence. They highlight the value of appreciative inquiry and creating safe spaces for team members to share their insights and feelings. Balancing Intuition with Data: The episode also discusses the balance between using data and intuition in decision-making. Gabes explains how intuition often complements analytical thinking by helping leaders recognize patterns and make decisions beyond the obvious data points. Key Takeaways Intuition is powerful for leaders, especially in the fast-paced, information-overloaded tech industry. Recognizing the difference between intuition and instinct is crucial for making sound decisions. Creating white space and moments of quiet reflection can help leaders access their intuition. Sharing intuitive insights and fostering open team communication lead to better decision-making and innovation. Tune in to this insightful episode to learn how to harness the power of intuition and transform your leadership approach in today's dynamic tech landscape. Remember to subscribe and share your thoughts in the comments below! Mentioned in this episodes: RLD Group -  https://rldgroupllc.com Clifton strengths assessment - https://www.gallup.com/cliftonstrengths  This  episode is  brought to you by - RLD Group  Let’s Connect: RLD Group’s FIRM Leadership Lab: ⁠⁠https://rldgroupllc.com/firm-leadership-lab⁠ RLD Group’s LinkedIn: ⁠⁠https://www.linkedin.com/company/rldgroupll⁠c RLD Group on X: ⁠⁠https://twitter.com/rldgroupllc⁠ Lisa Duerre on LinkedIn: ⁠⁠https://www.linkedin.com/in/lisaduerre/⁠ ⁠Ctrl+Alt+Delete with Lisa Duerre™ on YouTube: ⁠⁠https://www.youtube.com/@realtalkwithlisa⁠
In this enlightening episode of "CTRL+ALT+DELETE with Lisa Duerre™ LIVE!" Lisa is joined by Leadership Development and ADHD coaching expert, Sue Trace. Together, they delve into mastering conflict through flexibility, particularly aimed at tech leaders who often navigate high-stress environments. Episode Highlights: The Connection Between Flexibility and Conflict Resolution: Lisa and Sue explore how flexibility can transform conflict resolution and enhance leadership effectiveness. They emphasize the importance of developing flexible, intuitive, resilient, and mindful FIRM Leadership skills to prevent burnout and promote high performance. Understanding Conflict in the Workplace: A significant statistic reveals that 25% of employees feel their managers don’t handle conflict well, and Sue suggests the number may be even higher. The discussion touches on the negative impacts of unresolved conflict, including reduced employee engagement, well-being, and productivity. Flexibility as a Tool for Conflict Resolution: Sue shares actionable strategies for boosting self-awareness and personal growth, emphasizing the importance of flexibility in conflict resolution. The concept of "above the line" and "below the line" thinking is introduced, highlighting the importance of staying in a state of trust and curiosity rather than defensiveness and blame. Addressing ADHD in Leadership: Sue discusses the unique challenges and strengths of leaders with ADHD, offering valuable tips for leveraging strengths and overcoming limiting beliefs. Practical Tips for Leaders: The "Three A’s" formula (Acknowledge, Allow, Accept) for self-management during conflicts. The importance of creating a conducive environment for open communication and trust within teams. The Power of Music and Daily Improvement: Lisa shares how music can elevate mood and aid in staying present and positive. Sue advises aiming 1% improvement each day, emphasizing small, consistent efforts toward better conflict management and overall leadership. Key Takeaways: Flexibility and open communication are vital in effectively managing and resolving conflicts. Self-awareness and mindfulness practices can significantly improve leadership capabilities. Leaders with ADHD can thrive by focusing on their strengths and adopting flexible strategies. Small, daily improvements can lead to substantial positive changes over time. Tune in to gain valuable insights and practical tools for mastering conflict through flexibility, and discover how to become a more effective and resilient leader. Subscribe to CTRL+ALT+DELETE with Lisa Duerre™ for more inspiring conversations and actionable leadership strategies! Mentioned in this episode:  Harvard Business Review (HBR) article on managing conflict: www.hbr.org Tony Robbins quote on change: www.tonyrobbins.com Michael Jackson's "Man in the Mirror": Spotify Link This  episode is  brought to you by - RLD Group  Let’s Connect: RLD Group’s FIRM Leadership Lab: ⁠⁠https://rldgroupllc.com/firm-leadership-lab⁠ RLD Group’s LinkedIn: ⁠⁠https://www.linkedin.com/company/rldgroupllc RLD Group on X: ⁠⁠https://twitter.com/rldgroupllc⁠ Lisa Duerre on LinkedIn: ⁠⁠https://www.linkedin.com/in/lisaduerre/⁠ ⁠Ctrl+Alt+Delete with Lisa Duerre™ on YouTube: ⁠⁠https://www.youtube.com/@realtalkwithlisa⁠
In the episode of "CTRL+ALT+DELETE with Lisa Duerre™ LIVE, Lisa Duerre and her guest, Patricia Cornute, Founder of Lipedema Fitness, dive deep into the crucial topic of modifying work environments to foster inclusivity and support for those with hidden and visible disabilities. The heart of the discussion revolves around creating work environments where everyone, especially one in four people with disabilities, can thrive. Lisa shares her experience with Lipedema, a disease influencing her daily life and work practices. This candid sharing sets the tone for exploring how workplace modifications can empower individuals to perform at their best. Lisa’s guest, Patricia  Cornute, founder of Lipedema Fitness, shares her transformative journey from grappling with a late-stage lipedema diagnosis to reclaiming her strength through fitness and personal advocacy. Patty's story resonates deeply as she navigates the challenges of modifying her life and work routines, including using mobility aids like her stand-up walker, affectionately named Helga. Lisa and Patty underscore the importance of self-advocacy and workplace support in accommodating disabilities. They discuss practical strategies, such as flexible work arrangements and ergonomic setups, that can significantly enhance productivity and well-being for employees with diverse needs. Throughout the episode, Lisa and Patty emphasize the power of visibility and community support in breaking down stigma and fostering understanding. Patty's commitment to sharing her journey through social media and advocacy efforts underscores the transformative impact of raising awareness about lipedema and disability rights. This episode is a call to action for leaders and individuals to embrace a culture of inclusivity and empathy in the workplace. By shedding light on personal stories and practical solutions, Lisa and Patty inspire listeners to rethink traditional work norms, fats bias, and champion accessible practices that benefit everyone. Subscribe to CTRL+ALT+DELETE with Lisa Duerre™ for more inspiring conversations and actionable leadership strategies! Mentioned in this episode: Lipedema Fitness http://www.lipedemafitness.com/home.html Lipedema Simplified https://lipedema-simplified.org/ Lipedema Diagnosis Roadmap https://lipedemaproject.org/ This episode is brought to you by RLD Group Let’s Connect: RLD Group’s FIRM Leadership Lab: ⁠⁠https://rldgroupllc.com/firm-leadership-lab⁠ RLD Group’s LinkedIn: ⁠⁠ https://www.linkedin.com/company/rldgroupll⁠c RLD Group on X: ⁠⁠https://twitter.com/rldgroupllc⁠ Lisa Duerre on LinkedIn: ⁠⁠https://www.linkedin.com/in/lisaduerre/⁠ ⁠Ctrl+Alt+Delete with Lisa Duerre™ on YouTube: ⁠⁠https://www.youtube.com/@realtalkwithlisa
In this episode, Lisa explores a crucial topic that affects everyone, especially those in the tech industry: mental health and well-being in the workplace. Joined by her and trusted advisor Gabes Coplan (Gabes) they explore mindful leadership and nurturing well-being with FIRM principles. The discussion starts with a startling statistic: 52% of people in the tech industry have experienced anxiety or depression. Drawing from their personal experiences, Lisa and Gabes emphasize the importance of addressing mental health issues in the workplace. They share stories of their own struggles and highlight the need for open conversations and support systems. Through the lens of RLD Group's FIRM Leadership model, they discuss leaders' responsibility in creating a supportive environment for their teams. Gabes emphasizes personal responsibility for mental health while acknowledging the role of leaders in checking in and providing resources. They offer practical tips for leaders and address common challenges, including the stigma surrounding mental health issues and the reluctance to talk about personal struggles. Throughout the episode, Lisa and Gabes share insights, personal anecdotes, and practical advice for promoting well-being in the workplace. Tune in to reboot your leadership drive today. Mentioned in this episode:  RLD Group -  https://rldgroupllc.com Somatic Coaching Academy - https://somaticcoachingacademy.com This  episode is  brought to you by - RLD Group  Let’s Connect: RLD Group’s FIRM Leadership Lab: ⁠⁠https://rldgroupllc.com/firm-leadership-lab⁠ RLD Group’s LinkedIn: ⁠⁠https://www.linkedin.com/company/rldgroupll⁠c RLD Group on X: ⁠⁠https://twitter.com/rldgroupllc⁠ Lisa Duerre on LinkedIn: ⁠⁠https://www.linkedin.com/in/lisaduerre/⁠ ⁠Ctrl+Alt+Delete with Lisa Duerre™ on YouTube: ⁠⁠https://www.youtube.com/@realtalkwithlisa⁠
In this episode of CTRL+ALT+DELETE with Lisa Duerre™ LIVE! Lisa and her guest expert Gabes Coplan dive into the essential role of collaboration in fostering resilience and preventing burnout in high-pressure environments. Throughout the episode, Lisa and Gabes share personal anecdotes, expert insights, and practical tips for tech leaders navigating the challenges of today's rapidly evolving landscape. They emphasize the importance of building strong teams, fostering open communication, and embracing a culture of collaboration. Key highlights include: Exploring the concept of "FIRM  Leadership" and its four essential qualities: Flexibility, Intuition, Resilience, and Mindfulness. Discussing the significance of teamwork in preventing burnout and enhancing productivity, citing statistics from McKinsey and Gallup. Sharing personal stories of resilience and collaboration from their own leadership experiences, highlighting the power of playfulness and human connection. Offering actionable strategies for leaders to cultivate a culture of teamwork and resilience within their organizations, including the importance of communication, empathy, and creating opportunities for team bonding. Throughout the conversation, Lisa and Gabes create an engaging and empowering listening experience for leaders seeking to enhance their leadership skills and foster a culture of resilience in their teams. Don't miss out on this insightful and inspiring episode of CTRL+ALT+DELETE with Lisa Duerre™ LIVE! Mention in this episode:  RLD Group Strengths Workshops and Coaching-  https://rldgroupllc.com/inclusion-%26-belonging This episode is  brought to you by RLD Group  Let’s Connect: RLD Group’s FIRM Leadership Lab: ⁠⁠https://rldgroupllc.com/firm-leadership-lab⁠ RLD Group’s LinkedIn: ⁠⁠https://www.linkedin.com/company/rldgroupll⁠c RLD Group on X: ⁠⁠https://twitter.com/rldgroupllc⁠ Lisa Duerre on LinkedIn: ⁠⁠https://www.linkedin.com/in/lisaduerre/⁠ ⁠Ctrl+Alt+Delete with Lisa Duerre™ on YouTube: ⁠⁠https://www.youtube.com/@realtalkwithlisa⁠
In this episode, Lisa explores the crucial role of intuition in FIRM Leadership and how it can prevent burnout and foster organizational success. Join  Lisa and her guest, Gallup-certified Strengths Coach Linda Thompson as they unravel the intricacies of leveraging strengths and intuition for personal and professional growth. Key Insights: Intuition, defined as the ability to understand something immediately without conscious reasoning, develops through repeated experiences and feedback. Trust, compassion, stability, and hope are the foundational elements followers seek in their leaders, according to Gallup's research. Leaders can cultivate intuition by reflecting on past successes, seeking feedback from trusted colleagues, and embracing their innate talents. Engineering intuition can be accessed by framing questions around data, problem-solving, and evidence-based decision-making. Actionable Steps: Reflect on past successes and identify patterns of intuition at play. Ask yourself, "What matters most right now?" and "What is the next right action?" Engage in dialogue with trusted colleagues to gain diverse perspectives and insights. Frame questions in alignment with your field of expertise to access intuition effectively. Listen in and join the ongoing journey of leadership empowerment and organizational transformation. This is your opportunity to reboot leadership drive. Mentioned in this episode: RLD Group -  https://rldgroupllc.com/ Clifton strengths assessment - https://www.gallup.com/cliftonstrengths RLD Group’s FIRM Leadership Lab: ⁠⁠https://rldgroupllc.com/firm-leadership-lab⁠ The episode is brought to you by RLD Group Let’s Connect: RLD Group’s FIRM Leadership Lab: ⁠⁠https://rldgroupllc.com/firm-leadership-lab⁠ RLD Group’s LinkedIn: ⁠⁠https://www.linkedin.com/company/rldgroupll⁠c RLD Group on X: ⁠⁠https://twitter.com/rldgroupllc⁠ Lisa Duerre on LinkedIn: ⁠⁠https://www.linkedin.com/in/lisaduerre/⁠ ⁠Ctrl+Alt+Delete with Lisa Duerre™ on YouTube: ⁠⁠https://www.youtube.com/@realtalkwithlisa⁠
In the episode of "CTRL+ALT+DELETE with Lisa Duerre™ LIVE!," we kick off Season 4 with an invigorating discussion on burnout prevention for tech leaders. Host Lisa Duerre, CEO of RLD Group, emphasizes the power of leading with curiosity and the necessity of asking questions to navigate today's fast-paced technological landscape. Tune in to this insightful episode to discover how asking the right questions and adopting RLD Group’s FIRM Leadership model can transform your leadership approach, foster innovation, and improve team engagement. Key Highlights:  Introduction to Season 4: Lisa introduces the live-streamed format aimed at engaging the audience and incorporating their insights into the podcast. Ted Lasso’s Leadership Lessons: Drawing parallels from the TV show Ted Lasso, Lisa highlights the importance of leaders admitting they don't have all the answers and the impact of involving team members in problem-solving. The Firm Leadership Model: Lisa introduces the FIRM model, which stands for Flexible, Intuitive, Resilient, and Mindful leadership. She explains how these attributes can help leaders navigate complex challenges such as hybrid work environments. Flexible: Encourages leaders to define and implement flexibility not just for their teams, but for themselves as well. Intuitive: Emphasizes the importance of trusting one's gut feelings and internal wisdom in decision-making. Resilient: Reminds leaders of their inherent resilience and the value of recalling past successes to tackle current challenges. Mindful: Stresses the need for mindfulness in leadership, including being present, aware, and reflective. Practical Takeaways: Leading with Questions: Encourages leaders to foster a culture of curiosity by asking open-ended questions, which can drive innovation and engagement. Embracing Uncertainty: Highlights that it’s okay for leaders to not have all the answers and that seeking input from their teams can lead to better solutions. Self-Care and Mindfulness: Discusses the importance of leaders taking care of their own well-being to better support their teams. Impact of Great Managers: Lisa shares findings from Gallup that highlight how having a great manager is nearly four times more important to an employee’s engagement than their physical work location. Tune in to discover how adopting a curious mindset and the FIRM Leadership model can help you prevent burnout, drive engagement, and lead your tech teams more effectively in an ever-evolving landscape. Mentioned in this episode:  RLD Group FIRM Leadership Labs: https://rldgroupllc.com/firm-leadership-lab Ted Lasso Series: https://en.wikipedia.org/wiki/Ted_Lasso  Gallup Research on Managers:  https://www.gallup.com/home.aspx This episode is brought to you by RLD Group Let’s Connect: RLD Group’s FIRM Leadership Lab: ⁠⁠https://rldgroupllc.com/firm-leadership-lab⁠ RLD Group’s LinkedIn: ⁠⁠https://www.linkedin.com/company/rldgroupll⁠c RLD Group on X: ⁠⁠https://twitter.com/rldgroupllc⁠ Lisa Duerre on LinkedIn: ⁠⁠https://www.linkedin.com/in/lisaduerre/⁠ ⁠Ctrl+Alt+Delete with Lisa Duerre™ on YouTube: ⁠⁠https://www.youtube.com/@realtalkwithlisa⁠
Welcome to CTRL+ALT+DELETE with Lisa Duerre™ LIVE!, where we dive deep into the ever-evolving landscape of leadership and technology. In this episode, we tackle the critical issue of work exhaustion and overcome the challenges tired teams face. Your host, Lisa Duerre, is joined by collaborators Alenka Znidarsic and Rachelle Niemann as they explore practical strategies for preventing burnout and fostering resilience in the tech industry. Starting with a staggering statistic—only 33% of employees were engaged at work according to a 2023 poll—the conversation delves into the real impact of exhaustion on performance and productivity, costing organizations trillions in lost productivity. But it's not just about the numbers; it's about the human experience behind them. The discussion highlights the importance of intuition in leadership, especially during exhaustion. Rachelle shares a personal story emphasizing the value of tuning into intuition and allowing space for creative problem-solving, even when tired. Alenka provides insights into integrating mindfulness practices into tech culture, from coding breaks to tech detox sessions, emphasizing the role of leadership in fostering a supportive environment. You’ll hear practical tips for maintaining resilience and flexibility amidst exhaustion, emphasizing self-awareness, intentional breaks, and the power of reframing perspectives. The conversation underscores the significance of creating a culture where exhaustion is acknowledged and individuals feel safe to express their needs. Throughout the episode, the hosts encourage active participation from the audience, recognizing the community's collective wisdom and insights. They emphasize the importance of pausing, reflecting, and fostering open dialogue as key strategies for combating exhaustion and promoting well-being in the workplace. Whether tuning in live or catching the replay, the message is clear: together, we can navigate exhaustion, redefine leadership, and create a culture of resilience in the tech industry. Mentioned in this episode:  RLD Group FIRM Leadership Labs: https://rldgroupllc.com/firm-leadership-lab RLD Group: https://rldgroupllc.com/ HDI San Francisco Bay Area Chapter: https://www.sfhdi.org/cpages/home Susan Nelson HR Leaders Coach:  https://www.hrleaderscoach.com/ Conversations Worth Having: https://youtu.be/fx66TGja1m8?si=SmmiflT5KExrTZE The episode is brought to you by RLD Group Let’s Connect RLD Group’s FIRM Leadership Lab: ⁠https://rldgroupllc.com/firm-leadership-lab RLD Group’s LinkedIn: ⁠https://www.linkedin.com/company/rldgroupllc RLD Group on X: ⁠https://twitter.com/rldgroupllc Lisa Duerre on LinkedIn: ⁠https://www.linkedin.com/in/lisaduerre/ Ctrl+Alt+Delete with Lisa Duerre™ on YouTube: ⁠https://www.youtube.com/@realtalkwithlisa
In this episode of Ctrl + Alt + Delete with Lisa Duerre™ - Make sure to lean in during these key moments in the episode: [1:44] Research and history behind writing the book [3:08] Creating a culture where freeing, calling out, or preventing the elephant in the room is the norm [15:49] Missed opportunities to communicate our needs and be able to connect more deeply [17:12] Design of the book for a neurodivergent brain [22:56] Three kinds of avoidance: aggressive, fearful, conscious [22:56] [26:58] What’s at stake when you’re afraid of loss [38:46] The role of self-awareness and relationship communication [42:15] Self-awareness, re-calibration and changing the question or reaction [44:35] Impact of knowing your intended outcome before any conversation [49:10] The difference between good intentions and shadow intentions [53:32] How do you know if someone’s shadow intention is speaking? KEY TAKEAWAYS: Don’t Feed the Elephants is about the impacts of conflict avoidance and how to have deep meaningful relationships in ways that don’t feel uncomfortable. Building on the work of Conversational Intelligence, “our success is dependent on our relationships, and our relationships are dependent on our conversations, Sarah explores how we can have more intentional and thoughtful conversations with ourselves, with others, with our teams. When we acknowledge an elephant is in the room, we have a choice to free it or feed it. When we allow an elephant to linger, distrust increases and trust decreases. Team members become disengaged and disheartened. Creativity and innovation cannot thrive. Before any conversation, we need to know our intended outcome. Pausing before entering the conversation to gain self-awareness around the initial stress response, self-regulate, recalibrate, and show up as a better version of you, as a leader and as a human. As a leader, it is important to realize you don’t get to decide if you are trustworthy; other people do. To build psychologically safe work cultures, leaders must build trust by being open to feedback, becoming curious about it, take action and follow through with their team. Choosing to free the elephant rather than feed it. Stay Connected: Sarah's website: www.sarahnollwilson.com Sarah's LinkedIn: https://www.linkedin.com/in/sarahnollwilson/ RLD Group’s website: https://rldgroupllc.com RLD Group’s LinkedIn: https://www.linkedin.com/company/rldgroupllc RLD Group on Twitter: https://twitter.com/rldgroupllc Lisa Duerre on LinkedIn: https://www.linkedin.com/in/lisaduerre/  Ctrl + Alt + Delete with Lisa Duerre™ on YouTube: https://www.youtube.com/@realtalkwithlisa
CTRL+ALT+DELETE is about rebooting your leadership drive. It's about rebooting your mindset. It's about rebuilding your business process. I'm so excited today to have Angelique Rewers here today because if there's anyone who can talk to us about rebooting all of those things, her vantage point and her insight is something I seek out. I've joined her community and collective, and she has not only elevated our business but she's really helped me see why what we do matters so much right now. Angelique Rewers is the bold, always blunt and unapologetic CEO of BoldHaus, on the Inc.5000 company that trains and advises both small enterprise and self-employed professionals on winning corporate clients. She has been called the undisputed champion at helping small businesses. She's among the top 2% of women-owned businesses. BoldHaus is a global online community of 35,000 business owners and has mentored over 10,000 small businesses in 72 countries. Angelique is also on the advisory board for Space for Humanity, which is a nonprofit expanding access to space for all of humanity, as well as on the committee for the United Nations Women, Peace and Humanitarian Fund. CTRL+ALT+DELETE with Lisa Duerre is brought to you by RLD Group on a mission to reboot leadership drive, eradicate burnout in tech, and help transform technical experts lacking people leadership skills from being a company's biggest liability into their greatest asset. Show Notes: What Leaders in Tech Should Be Thinking About [00:57] How Strategic Communications Can Help [5:50] Self-Inflicted Burnout [8:36] The Difference of Simplifying Communication [11:20] Give Your Employees Credit and Respect [14:47] Importance of Being Human [16:36] Pandemic Anxiety and Burdens [17:10] Keeping Up with Accelerated Change [19:08] Build Your Own Monument [23:24] Getting Help for Before Burnout [27:01] Taking Care of Your Best People [31:43] Resources: Angelique Rewers’ LinkedIn: https://www.linkedin.com/in/angeliquerewers Angelique Rewers’ Instagram: https://www.instagram.com/angeliquerewers/?hl=en Angelique Rewers’ Twitter: https://twitter.com/angeliquerewers Angelique Rewers’ FaceBook: https://www.facebook.com/AngeliqueRewersPage/ BoldHaus Website: https://boldhaus.com/ BoldHaus Blog by Angelique Rewers: https://boldhaus.com/blog/ RLD Group’s website: https://rldgroupllc.com RLD Group’s LinkedIn: https://www.linkedin.com/company/rldgroupllc RLD Group on Twitter: https://twitter.com/rldgroupllc Lisa Duerre on Instagram: https://www.instagram.com/lisaduerrecoaching/ Lisa Duerre on Facebook: https://www.facebook.com/lisaduerrecoaching Lisa Duerre on Twitter: https://twitter.com/lisaduerre CTRL+ALT+DELETE with Lisa Duerre on YouTube: https://youtube.com/playlist?list=PLnVM-c8OdQ2Xfg70hyysiMU2Pnu-qCDGK
What conversation are you not having? Today, we will lean into whatever conversation you are aware that needs to happen, but avoid it for whatever reason, and because it doesn't feel safe, you don't know what to do. There's nobody better equipped to help us with this than Elisabeth Cardiello. Elisabeth Cardiello is a communications expert whose BRAVE Conversation Over Coffee® series is giving organizations, entrepreneurs, and families a framework to have the difficult conversations that are key to building trust, inclusion, high performance, and overall well-being. Her mission is to build a world where coffee is the catalyst that inspires deeper listening, safer spaces, and hence, greater access to our own creativity, connection, and fulfillment. She has spoken at TEDx twice, at UN conferences, given Congressional briefings, and has been featured by Forbes, NBC, SHRM, Goop and Virgin’s 100% Human at Work Initiative, and many others. Ctrl+Alt+Delete with Lisa Duerre is brought to you by RLD Group on a mission to reboot leadership drive, eradicate burnout in tech, and help transform technical experts lacking people leadership skills from being a company's biggest liability into their greatest asset. Show Notes: Speak your truth [3:04] The safety of having a coffee [6:50] The great resignation [14:17] The loss response [17:24] Change the culture of burnout [21:01] Keeping calm and having trust [25:03] Showing up as a human to your peers [34:45] The value of feeling valued [37:51] What it means to be empathetic [44:55] Resources: Caffè Unimatic: https://www.caffeunimatic.com/ Caffè Unimatic on Facebook: https://www.facebook.com/CaffeUnimatic?ref=br_rs Caffè Unimatic on Twitter: https://twitter.com/CaffeUnimatic Caffè Unimatic on Netflix’s “Coffee for All”: https://www.netflix.com/gr-en/title/80232894 Elisabeth’s LinkedIn: https://www.linkedin.com/in/elisabethcardiello/ Elisabeth on Instagram: https://www.instagram.com/caffeunimatic/?hl=en Elisabeth’s TEDxTalks How a coffee pot changed my life: https://www.youtube.com/watch?v=TPzhFB6ZzNk The most powerful question you never considered: https://www.youtube.com/watch?v=xYmUg3I8jdQ RLD Group LLC Website: https://rldgroupllc.com RLD Group LLC LinkedIn: https://www.linkedin.com/company/rldgroupllc RLD Group LLC Twitter: https://twitter.com/rldgroupllc Lisa Duerre Instagram: https://www.instagram.com/lisaduerrecoaching/ Lisa Duerre Facebook: https://www.facebook.com/lisaduerrecoaching Lisa Duerre Twitter: https://twitter.com/lisaduerre CTRL+ALT+DELETE with Lisa Duerre YouTube: https://youtube.com/playlist?list=PLnVM-c8OdQ2Xfg70hyysiMU2Pnu-qCDGK
Rebecca O'Brien is a certified stress management and burnout prevention coach, mindfulness instructor, and nutritionist. Her one-on-one coaching and corporate programs look at the mind, body, and spirit connection, which is a massive area of need for leaders in tech trying to be amazing for their team and their loved ones as we transition out of this Covid-19 pandemic. Rebecca and Lisa met through Clubhouse a few months ago, and from the very beginning, Lisa could sense just what an incredible person Rebecca is. Not just as a true professional, but she cares, really cares! And now, Lisa has the incredible opportunity to share with you their conversation about burnout, the power of pause, and normalizing conversations about mental health. Hit play and get ready for an amazing experience!” ---- As you listen, Lisa Double Dog Dares you to reflect on the following questions: -What is one learning or 'a-ha' moment from this episode that if you integrate into your life and work would make the biggest impact on you? -What is the smallest and most immediate action you're willing to take today to move this forward? -How will taking this action benefit you, your team, and your loved ones? Who else in your life would benefit from this conversation? Pay it forward ---- If you're a leader in tech who is ready to take the next step with your leadership impact, go to rldgroupllc.com
Silos in business - we've all experienced them at one point or another, and they're momentum killers! The best businesses - and the best leaders - understand why we need to smash the silos, create a truly collaborative work environment, and optimize our efforts for better communication and results into the future. That's why I'm over-the-moon excited to share my interview today with Kiki Orski, founder of Peak Performance Consulting. In a word, she is a total badass, so impressive with a background in leadership training and executive consulting. Kiki is the author of the upcoming book "Smash The Silos: How to Maximize Your Business Results by Capitalizing on Inter-Departmental Team Talent and Relationships”. (I know, doesn't that title just look so tantalizing!) Kiki and I cover a wide range of topics in our conversation, so grab your earbuds, a healthy snack of choice, and settle in for an amazing conversation with Kiki. ----- I Double Dog Dare you to look at this next. Focus three questions per episode with one key resource. What is one learning or 'a-ha' moment from this episode that if you integrate into your life and work would make the biggest impact on your goals? What is the smallest and most immediate action you're willing to take today to move this forward? How will taking this action benefit you, your team, and your loved ones? Who do you need to talk to you about what you heard? ------ If you're a leader in tech who is ready to take the next step with your leadership impact, go to rldgroupllc.com
Ani Anderson is the best-kept secret when it comes to mindset shifts for more motivation. She is the CEO of New Health and I absolutely love what she's done for my life and work with RLD Group. Yes, there's a whole alphabet soup behind her name because she's so incredibly educated. Officially, Ani Anderson, MS, OT, LMT, CEMP, SBMC is the creator of the Find Your Soul’s Agenda process and co-creator of Sensation-Based Mindset coaching. If we just left it there, that's only a fraction of what she brings to our conversation today.   What Ani does is unlocks every part of your consciousness and ignites your motivation so success naturally flows into every area of your life. Dude, it's effin' awesome! (Quick side note on the personal side: Ani lives in a log cabin in the woods, nestled between the foothills of the Adirondack Mountains and Lake Champlain. She, her husband Brian, and their kids live in paradise where they swim, ski, play board games, savor amazing local food, and guess what? They ride a ferry boat to school! How cool is that?!)   I can't wait to share our conversation with you for Ctrl+Alt+Delete because we do a deep dive into the 'acorn' of your subconscious, what it means to be human, and how leaders in tech can reconnect motivation with true success, not just productivity or revenue numbers. Let's do this!  #burnoutprevention #burnoutrecovery #CtrlAltDelwithLisaDuerre
I'm so excited to share this episode of Ctrl+Alt+Delete because it's an interview with Karen Matsueda, one of our key coaches here at RLD Group. First, I'm such a fan of Karen as a person, and it gets even better when you recognize her genius as a leadership development coach and consultant focused on the 'neglected middle': middle management and rising leaders in tech companies. Karen draws on her 30 years of HR experience working in global high-tech Silicon Valley firms, such as LSI, Hitachi Global Storage Technologies, and NetApp. She applies research-based adult learning and change methods that fit your current needs as a human being and as a business person. The future of your tech company is in the middle managers who will be your senior leaders in a short amount of time. This conversation will help you see the opportunity and lean into how to truly serve your middle leaders so well that will elevate your impact for decades into the future.
In this episode of Ctrl+Alt+Delete, Marybeth Hyland and Lisa Duerre #keepitreal and talk about what it means (and why it is critical) to give yourself, and your team, permission human at work. They double-click on this topic through the lens of profit, impact, and burnout prevention. Topics include: • What it means to be human at work and why it matters now more than ever for tech. • The playbook to becoming human at work. • The costs of being “perfect” and how it contributes to lost productivity and increased burnout. • What to do when your self-talk and inner critic are in charge of you. • What to look for in order to build your strength and confidence. • The time and place for vulnerability at work and its impact on high-performance. • How to go from culture killer to culture keeper and why it matters to you and your organization. • The connection between burnout prevention and your personal values. About Marybeth: Marybeth Hyland is an international workplace culture consultant, mindfulness teacher, and values expert. She works with leaders and organizations to uncover and harness their intrinsic motivations so they can double down on their emotional intelligence and permit themselves to be human and thrive as a team.
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