Experience Leadership - The Small Business Podcast

Cash Flow vs. Profit: What Really Keeps Your Business Alive with Avi Pinksy Most business owners think they know their numbers… until their bank balance says otherwise. Running your business by gut instinct might feel natural, but it’s costing you time, profit, and peace of mind. In this episode of Marc Haine Live, we’re diagnosing the silent killer of small business success: financial blindness. My guest, The Business Finance Doctor Avi Pinsky, helps us uncover what your numbers are really telling you—and how to use that data to make confident decisions, boost cash flow, and finally create a business that funds your life (not drains it). You’ll learn: ✅ The #1 reason most businesses fail—and how to prevent it. ✅ The 5 key numbers that drive revenue, profit, and cash flow. ✅ How to diagnose bottlenecks that are quietly sabotaging your growth. ✅ A simple 6-step system to strengthen your business’s financial health. Whether you’re growing fast, just starting out, or feeling stuck in “busy but broke” mode—this episode will show you how to take your business off life support and onto a path of sustainable prosperity. About Avi After over a decade as a public accountant, Avraham "Avi" Pinsky, CPA, MBT, saw firsthand that small business owners need more than just financial number-crunching; they need a trusted partner to diagnose challenges and provide actionable solutions. PinskyConsulting does just that: Avi helps business owners uncover financial roadblocks, gain clarity, and focus on what truly drives growth, profitability, and consistent, positive cash-flow. Known as the "Business Finance Doctor," Avi conducts Business Wellness Checks, analyzing key metrics to identify hidden issues. He then prescribes tailored Treatment Plans offering practical, results-driven strategies to move the business forward. By simplifying complex financial concepts, Avi empowers business owners to take control of their finances and build sustainable success. Avi's mission is to help owners turn their businesses into powerful tools for creating a better future: for themselves, their families, and their teams. Connect  with Avi  https://www.pinskyconsulting.com/ Avi@PinskyConsulting.com   / avrahampinsky    

Why Your Hiring Problem Is Really a Retention Problem with Ryan Englin In this episode of Marc Haine Live, I’m joined by Ryan Englin—Founder & CEO of Core Matters, bestselling author, and creator of the Core Fit Blueprint—to expose the truth: Most business owners think they have a hiring problem… but what they really have is a retention problem. About Ryan Ryan Englin is the Founder and CEO of Core Matters, Host of Titans of the Trades, the bestselling author of Hire Better People Faster, and creator of the Core Fit Blueprint. Growing up with an owner-operator father who worked gruelling hours, Ryan developed a deep passion for helping blue-collar business leaders solve their biggest problem: hiring and keeping the right people. With more than a decade of experience building systems, processes and culture, Ryan helps small- and medium-sized companies transform their recruiting and employee experience into a competitive advantage. His Core Fit Blueprint is used by businesses to stop chasing talent and start attracting it. When you bring Ryan into the conversation, you’re getting someone who doesn’t just talk theory, he delivers actionable strategies with real-world impact, especially for businesses running on tight margins, high expectations, and a need for reliable talent. Connect Ryan https://corematters.com/ ryan@corematters.com LinkedIn - Ryan:   / ryanenglin   LinkedIn - Core Matters:   / corematters   LinkedIn - Titans:   / titans-of-the-trades   Facebook:   / thecorematters   YouTube:    / @corefithiring   X: https://x.com/corematters Instagram:   / thecorematters   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com Marc@MarcHaine.com http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Boost Retention and Loyalty with Culture Branding with Nader Safinya Marketing isn’t your biggest problem. Operations aren’t either. The real troublemaker—the one quietly bleeding your business dry—is the gap between what your company says… and what it actually does. In this episode of Marc Haine Live, I sit down with Nader Safinya—The Culture Branding Guy™—to explore a confronting but necessary question: Would YOU buy from you? Would YOU work for you? If your stomach just tightened a little… good. You’re in the right place. About Nader Nader Safinya is The Culture Branding Guy and founder of Blackribbit, where he helps companies close the gap between what they say and what they do. His pioneering Culture Branding methodology connects values to lived experiences across the employee and customer journey, building brands people actually want to work for—and buy from. A world citizen raised across continents, Nader blends psychology, design thinking, and organizational strategy with a vision to harmonize humanity by transforming our relationship with work itself. Connect with Nader https://blackribbit.com nader@blackribbit.com   / nadersafinya   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com Marc@MarcHaine.com http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Rethinking Leadership with Christy Pretzinger Today's workplace is in a trust crisis. Gen Z is arriving in full force—and they’re not buying into the same management models we grew up with. They’ve seen the burnout, the betrayal, and the BS. So they’re opting out. Not out of leadership, but out of management as we know it. In this episode of Marc Haine Live, I sit down with Christy Pretzinger, the Chief Better Officer herself, to dive into a bold new vision for growing the next generation of leaders: The Better Leader Project. Forget IQ and EQ—Christy introduces us to BQ (the Better Quotient): our personal capacity for improvement, for showing up more human, and for building the kind of workplaces where people don’t just survive—they thrive. About Christy Christy has grown her first company, WG Content, from a modest freelance writing business into a nationally recognized healthcare content consultancy. But her greatest accomplishment is the company's culture, which rests on four core values — empowered, curious, kind, and fun. Under Christy's strategic and visionary leadership, WG Content is a place where employees are appreciated, respected and recognized for their contributions. A company where people grow professionally while building a meaningful life outside of work. In short, an organization where everyone knows they matter. Many years ago, Christy had a coach tell her, "Your business is you, and you are your business. It won't grow until you do." Those words led Christy on a path of continual learning, developing the vital skill of self-awareness and all that goes with it. That growth led to the creation of The BETTER Leader Project, a program designed to foster self-awareness and BETTER leadership in others. Christy is a popular podcast speaker and is co-author of the best-selling book, "Your Cultural Balance Sheet: Keys to creating an environment where people can thrive." She's also a longtime member of Entrepreneurs' Organization (EO), a global nonprofit comprising business leaders from 65 countries. Connect with Christy christypretzinger.com LI:  / christypretzinger   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com Marc@MarcHaine.com http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

The Visibility Fix: How to Stop Being the Best-Kept Secret with Carrolee Moore You’ve got the expertise. The credentials. The results. Yet somehow, the spotlight keeps finding someone else. Meanwhile, buying decisions are slowing down, and the trust gap between “the known” and “the capable” keeps widening. In this episode of Marc Haine Live, I sit down with Carrolee Moore — The Visibility Fixer — to uncover why the most visible providers keep winning, even when they’re not the best… and how YOU can flip that script. About Carrolee Carrolee Moore is an award-winning speaker, marketing strategist with over 15 years of experience, and CEO of The Podcast Pitching Society, where she helps experts get found, chosen, and paid using strategic storytelling on other people’s podcasts.  Connect with Carrolee https://www.carroleemoore.com/ LinkedIn:   / carroleemoore    Instagram:   / carroleemoore   YouTube:    / @carroleemoore      ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com Marc@MarcHaine.com http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

The Secret to Productivity Hidden in Your Microsoft 365 Account with Therman Trotman Are your business tools running your business—or running you ragged? Most companies are drowning in digital clutter: Zoom here, Dropbox there, Google Drive somewhere—and no one can find the latest version of anything. In this episode of Experience Leadership: The Small Business Podcast, Marc sits down with Therman Trotman—aka Mr. SharePoint—to show you how to finally bring calm to your company’s tech chaos. Therman breaks down how Microsoft SharePoint can transform your workplace from a messy digital junk drawer into a streamlined, searchable, and automated hub. You’ll discover how to: Eliminate spreadsheet headaches Centralize files and communication under one roof Automate repetitive tasks Empower your team to actually use the tools they already pay for Stop letting your tech stack sabotage your productivity. Tune in and learn how “people over technology” can finally become your company’s new operating system. About Therman Therman Trotman is the Founder of The SharePoint Helpdesk, where he teaches people how to use SharePoint and other Microsoft 365 Suite technologies to improve their organization and job performance. With more than 20 years of IT expertise in both the public and private sector, he excels at demystifying technology and calming spreadsheet chaos while avoiding the typical "IT guy" vibe. Therman is a veteran, entrepreneur, and family man who also hosts the SharePoint Helpdesk Podcast. Connect with Therman Website: https://www.thesphelpdesk.com/ LinkedIn: https://www.linkedin.com/in/therman-trotman-15790b33/ Facebook: https://www.facebook.com/thesharepointhelpdesk ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com Marc@MarcHaine.com http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences IN: https://instagram.com/MarcJLHaine TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.    

The Spiral Way to Sustainable Growth with Jordanna Eyre Ever feel like scaling your business just means carrying more weight? More stress, more pressure, more late nights? What if the problem isn’t you — it’s the way you’ve been taught to grow? In this episode of Esperience Leadership: The Small Business Podcast, we’re going beyond mindset with Jordanna Eyre, the Chief Sorceress of Life & Business and creator of the Spiral Leadership Methodology. Jordanna reveals why the traditional “hustle and grind” model of leadership is draining your time, energy, and impact — and how the Fibonacci sequence (yes, math!) can help you scale with more flow and less force. You’ll learn how to shift from pressure-driven growth to regenerative leadership — where time expands, creativity flows, and your team thrives. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Jordanna Jordanna Eyre is the founder of Spiral Growth Systems and the creator of the Spiral Leadership Methodology — a transformational framework built on the Fibonacci sequence and the natural energetics of creation. Known as the Chief Sorceress of Life & Business, her methodology empowers visionary leaders to grow expansive movements without the weight — by aligning with the natural systems of creation, where time expands, energy regenerates, and authentic power becomes the fuel. She has worked with leaders from LinkedIn, Microsoft, Cisco, and Stanford, and has supported over 4,500 changemakers across six continents. Her mission is to awaken a global movement of authentic power in leadership — one that transcends broken systems and reconnects us to our innate wisdom.  People come to Jordanna when they’re standing at the edge of the next paradigm — awake to the fact that breaking through old limits in leadership, business, and their own evolution requires an equal breakthrough in the limits of their own consciousness. Connect with Jordanna https://spiralgrowthsystems.com/ jordanna@spiralgrowthsystems.com  LI: https://Linkedin.com/jordannaeyre     ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com Marc@MarcHaine.com http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.    

AI Changed Everything: Is Your Business Still Searchable? with Carl Holden Are you invisible online and don’t even know it? In a world where Google lies (yes, you heard that right) and AI is rewriting the rules of the internet, how do businesses stay visible, competitive—and relevant? In this episode, Marc sits down with Carl Holden—CEO of RankBot and expert at the intersection of Search and AI—to uncover the new reality of search, SEO, and digital visibility. With over 13 years as a marketing agency owner and 250+ hours of AI training, Carl pulls back the curtain on what really works in this AI-infused era. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Carl Carl Holden is the CEO and co-founder of RankBot, an AI-powered SaaS specializing in off-page SEO, backlinks, keyword tracking, and website optimization, making SEO easy, accessible, for his clients, giving them a competitive edge in their industry. With more than 200 hours of AI training from Wharton, IBM, Microsoft, and Google, Carl brings deep expertise in generative AI to the world of digital marketing. He’s also the co-owner of Zellus Marketing, an Amazon Top Author in Marketing and Web Analytics, and a contributor to Forbes and the Huntsville Business Journal. A former Toastmasters world semifinalist, Carl speaks on AI and marketing at events nationwide.  Connect with Carl rankbot.ai   / carlholdenmarketing   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com Marc@MarcHaine.com http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.    

Don’t Be the Weakest Link: How to Protect Your Business from Cyber Risk with Shayne Kawalilak Is your business one click away from chaos? Cybersecurity isn’t just a tech issue—it’s a business survival issue. In this episode, cybersecurity educator and author Shayne Kawalilak joins Marc Haine to expose how everyday habits are making small businesses sitting ducks for cybercriminals. Discover the real risks, the sneaky mistakes that open the door to hackers, and the game-changing strategies your team can use to stay secure. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Shayne Shayne is a writer, mostly. He is currently happily married to his ex-wife and he lives in St. Albert, Alberta, Canada,  where he is homeschooling the last of his nine children. He has been a professional geek for over twenty-five years and he tries to divide his days evenly between his passions; working with technology, writing anything and everything, spending as much time as humanly possible with his family. Connect with Shayne www.RedFlagIT.com www.DontBeTheWeakestLink.com or www.DBTWL.com for short.   / shayne-kawalilak     / shaynekawalilak.author   https://x.com/AuthorShayne ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com Marc@MarcHaine.com http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.    

The Smart Way to Integrate Legal, Tax & Business Planning with Chris Papin Most small business owners think their LLC protects them. Spoiler alert — it probably doesn’t. In this episode of Marc Haine Live, we’re tackling one of the most expensive mistakes entrepreneurs make: running their business with their legal, tax, and financial advisors working in silos. When your CPA, attorney, and financial planner don’t talk to each other, you pay the price — in taxes, lawsuits, and sleepless nights. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com 🔗 BONUS: Chris is offering a free 30-minute Business & Family Protection Assessment at www.PapinSpeaks.com. About Chris Christopher C. Papin is a licensed Attorney and Certified Public Accountant who specializes in helping small business owners protect and grow their wealth through integrated legal, tax, and business planning. As the founder of Papin Law PLLC and Papin CPA PLLC in Edmond, Oklahoma, Chris offers the rare advantage of both legal and accounting expertise under one roof. Connect with Chris www.papinlaw.com www.papincpa.com www.papinspeaks.com   / chrispapin   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com Marc@MarcHaine.com http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Can you be the Exception Everyone Talks About with Micheal Schoenberger Most businesses hit growth ceilings. You know the feeling—you’re working harder than ever, but the business stalls. Revenues plateau, your team burns out, and momentum fizzles. Break through, and you thrive. Fail to, and your business starts to slip backward. 🛎 In this episode Marc sits down with Mike Schoenberger, CEO of Sunco Communication, who has grown his business 20x in just 8 years by scaling with purpose. We dive into the proven processes that helped Sunco smash growth ceilings, avoid costly pitfalls, and transform into a scalable, values-driven company. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Mike Mike Schoenberger is the CEO and founder of Sunco Communication and Installation Ltd., a high-growth telecommunications company serving clients across Canada. Since embracing the Entrepreneurial Operating System (EOS) in 2017, Mike has led Sunco through consistent double-digit growth, two successful acquisitions, and a transformation into a scalable, values-driven organization. Mike is a passionate advocate for EOS, not just as a business framework but as a philosophy for life. He’s an active member of the Entrepreneurs Organization (EO), mentors through IMYeg and the U of A Venture Mentoring Service, and serves on advisory boards including NAIT’s Mawji Centre and Nanostics DX. Beyond the boardroom, Mike is a public speaker and storyteller who believes in the power of real human connection. He’s also a mountain enthusiast who finds balance and inspiration outdoors with his wife, Jackie Connect with Mike mikeschoenberger.com  www.linkedin.com/in/mike-schoenberger ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com Marc@MarcHaine.com http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Effective Recruitment Doesn't Have to Be Hard with Kyle Patrick Smith Recruiting feels like rolling dice with your payroll—and more often than not, you come up snake eyes. You burn money on ads, ghost top talent, and end up hiring people who look great on paper but disappear faster than a donut in the breakroom. 🛎 In this episode, Marc sits down with Kyle Patrick Smith, CEO of HRKyle Services and veteran of 25 years in corporate HR, to talk about how recruiting doesn’t have to be hard—or expensive. We’ll dive into how hiring has shifted from an HR function to a modern sales and marketing play, why community engagement is your new secret weapon, and how trust and empathy are now more valuable than the latest HR tech stack. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Kyle Over 25 years in Corporate HR and currently the founder and CEO of HRKyle Services, Your Guide Through the World of Work Connect with Kyle www.HRKyle.com ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com Marc@MarcHaine.com http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

How to Lead Through Uncertainty with Confidence with Stephen Shapiro Are you chasing change like a caffeinated squirrel during nut season? Let’s face it—most business leaders are stuck in "reactive mode." A new trend? Pivot. A new competitor? Pivot. A new TikTok dance? You guessed it—pivot. But what if all this flailing is what’s actually breaking your business?  In this episode, Innovation Instigator Stephen Shapiro joins me to expose the costly reality behind knee-jerk strategy: wasted resources, exhausted teams, and growth that looks more like a rollercoaster than a roadmap. Tune in now and take back control of your business! 🎧 BONUS: Email Stephen for a free copy of his audiobook PIVOTAL. About Stephen Stephen Shapiro began his journey in innovation 25 years ago, founding and leading a 20,000-person innovation practice at Accenture. Today, as the author of seven books, including his latest, PIVOTAL: Creating Stability in an Uncertain World, he continues to challenge the status quo and inspire creative breakthroughs. His Personality Poker® card game has been played by over 250,000 people, helping organizations create high-performing innovation teams. Stephen’s expertise has been featured on major television networks like CNBC, USA Network, and TLC, making his work as dynamic on-screen as it is on stage. Offstage, he channels his passion for innovation into magic, blending creativity with the art of making the impossible possible. With presentations in over 50 countries, a 2015 induction into the Speaker Hall of Fame, and his role as a Senior Research Fellow with The Conference Board, Stephen’s impact is as far-reaching as it is transformative. Connect with Stephen www.stephenshapiro.com https://www.linkedin.com/in/shapiroinnovates/ ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com Marc@MarcHaine.com http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Your team isn’t underperforming—they’re quietly quitting with Micheal G. Neece No, not the TikTok trend. We’re talking about your brilliant people—the ones with ideas that could transform your business—but instead of speaking up, they’re silently checking out. Not because of money. Not because of workload. But because of a broken culture that’s invisible… until it’s expensive. In this episode of Experience Leadership: The Small Business Podcast, Marc sits down with Michael G. Neece—culture strategist, keynote speaker, and kindness-in-leadership expert—to unpack how disengagement, silence, and fear of speaking up are bleeding value from your business. We cover: ✅ The hidden signs of a fragile, failing culture ✅ How to create psychological safety without HR overhauls ✅ Why kindness is the new ROI ✅ The single question you should ask your team today (if you’re brave) If you’ve ever felt like your team knows what’s wrong but no one’s talking about it… this episode is for you. 💡 Book Michael’s free Culture Clarity Call at www.ourfutureiskind.com 🔔 Don’t forget to like, comment, and subscribe to this podcast for weekly insights that help you work on your business—not just in it. About Michael Michael G. Neece is a keynote speaker, author, and culture strategist who teaches leaders how to use kindness as a catalyst for team trust, performance, and innovation. He’s spoken at over 750 events across corporate and educational spaces and is the author of In Kind: Consciously Craft a Meaningful Life and Career. As host of Our Future is Kind, he interviews leaders, futurists, and changemakers about how we create workplaces—and futures—that actually work for people. Connect with Michael www.ourfutureiskind.com  linkedin.com/in/yournextkeynotespeaker Instagram: @michaelgneece Facebook: MichaelGNeeceAuthor YouTube: @YourNextKeynoteSpeaker ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com Marc@MarcHaine.com http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Emotional Contagion: What You Feel, Your Team Feels with Darci Ecker-Popiel Why Do Smart Leaders Fall Apart Under Pressure? Ever felt like your brain short-circuits the moment the pressure’s on? You’re not alone—and you’re not broken. Most performance failures in business aren’t about bad strategy—they’re about overloaded nervous systems.  In this episodeof Experience Leadership, Marc is joined by Mental Performance Strategist Darci EPOPS (because her last name’s longer than a Monday morning), and together we dive into the invisible, expensive problem plaguing businesses: underperforming leaders who look fine on the outside but are fried on the inside. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Darci Darci “EPOPS” ( because my last name is L O N G!) is a Mental Performance Coach and science educator who helps leaders and business operators strengthen their mindset, regulate their nervous system, and build sustainable performance under pressure. With a unique background in neuroscience, coaching, and education, Darci “EPOPS”  brings practical, grounded strategies that help clients move from overwhelmed to optimized. Connect with Darci epopsperformance.com https://www.linkedin.com/in/darci-ecker-popiel-93727686/ @epopsmentalperformance E-PopsPerformance MentalGame Darci (EPOPS PERFORMANCE) Ecker-Popiel   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com Marc@MarcHaine.com http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Family Business, Big Problems: Fix Your Succession Plan with Dr. Doug Gray Is your family business built to last — or are you gambling it away with unclear succession? Too many family-run businesses wait until it’s too late to pass the baton. The result? Confusion. Power struggles. Stalled growth. And sometimes…a complete implosion of legacy. In this episode, we dive deep into the high-stakes world of leadership transitions in family businesses with Doug Gray, PhD — CEO of Action Learning Associates and the guy behind the Next Gen Model. Doug shares practical steps to help family business owners avoid chaos and build continuity that outlives them. From the $85 trillion generational wealth transfer to the roles daughters and matriarchs are playing in rewriting the script — we cover it all. ✅ Learn Doug’s 5-Step Succession Framework ✅ Avoid costly ownership fumbles and private equity nightmares ✅ Build your family legacy with clarity, not confusion 🧠 BONUS: Free seminars and tools to kickstart your journey: 👉 https://www.NextGenPeerGroups.com/the... 👉 https://www.NextGenPeerGroups.com/gifts Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Doug Dr. Doug Gray Ph.D. specializes in leadership development, succession planning, and fostering family unity in enterprising families. With expertise in positive psychology, outcome-based consulting, and executive coaching, he provides assessments and strategic solutions to family-owned firms and leadership teams. Doug excels in conflict resolution, family meeting facilitation, and succession planning, aiming to establish collaborative relationships between generational leaders. He has extensive experience across various business sectors and holds the Professional Certified Coach designation from the International Coaching Federation.  Connect with Doug www.Action-Learning.com www.NextGenPeerGroups.com www.AssessNextGen.com   / doug-gray-phd     ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com Marc@MarcHaine.com http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

How to Solve Business Problems with Clarity with Reuven Shelef Feeling stuck in a mess of business problems that won’t quit? You might not have a leadership issue… you might have a tangled one. 🛎 In this episode of Marc Haine Live, we welcome Reuven Shelef, Founder and CEO of OUT OF THE BOX Consulting and the creator of the Untangling Complex Challenges™ methodology. Reuven helps leaders, executives, and business owners tackle messy, overwhelming challenges with a clear, practical 7-step process designed to turn chaos into clarity. If you’ve ever faced:  • Interdepartmental friction  • Systems and processes that just don’t talk to each other  • Team dysfunction, poor decisions, and conflicting priorities  • Or just that sinking feeling of “Where do I even start?" This episode is for you. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com. About Reuven Reuven Shelef, Founder and CEO of OUT OF THE BOX Consulting, is a strategic engineer with a coach’s heart, renowned for his groundbreaking Untangling Complex Challenges™ methodology. With over three decades of experience in engineering, technology, business transformation, and human dynamics, he has helped Fortune 500 companies, startups, and executives solve intricate challenges, refine business processes, facilitate cross-functional collaboration, and coach leaders. Reuven blends sharp logic with a deep understanding of human behaviour, creating transformative outcomes that go beyond business to personal growth. Through his own life challenges, Reuven developed a methodology that combines tools from engineering, business, and personal development, empowering individuals and teams to break free from roadblocks and move forward with clarity and purpose. His passion is helping people and organizations unlock their full potential, and his reputation as a trusted advisor is built on his meticulous approach, authentic leadership, and commitment to client success. Reuven and OUT OF THE BOX Consulting also have 20 + years of experience with Salesforce.com, as a Certified Salesforce Consulting Partner. Outside of work, Reuven enjoys travelling and exploring the world. Connect with Reuven Website: https://ReuvenShelef.com/ Book a complimentary strategy call with Reuven: https://MeetReuven.com/ LinkedIn:   / reuvenshelef    ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com Marc@MarcHaine.com http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Scaling Made Simple: Shift Your Thinking, Grow Your Business with Peter Kovacs Are you leading your business, or is it leading you? If you’re stuck in the daily grind, drowning in decisions, and wondering why your business isn’t scaling the way it should—this episode is for you. In this power-packed conversation, serial entrepreneur and executive coach Peter Kovacs reveals: Why what got you here won’t get you there—and how to shift from hustler to CEO. The hidden mindset traps keeping you stuck (and costing you millions). How to reframe failure and break free from limiting beliefs. The secret to optimizing for serendipity—creating unexpected business breakthroughs. Why selling your business might be the worst day of your life—and how to prepare for real success. How to build a leadership style that scales your business—without burning out. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About Peter Peter is a serial entrepreneur, exited founder, and executive coach who helps business owners and entrepreneurs become the leaders their companies need to scale and thrive. Many business owners start with deep expertise in their field but find themselves overwhelmed by the demands of leadership, strategy, and growth. Peter helps them break free from working in the business so they can work on it—developing the mindset, systems, and leadership skills to scale effectively. His own journey has shaped his work. Over 15 years, he founded and built four tech startups, culminating in a successful exit. But after being diagnosed with Multiple Sclerosis, he was forced to confront deeper questions about leadership, purpose, and impact. This led him to redefine success—not just in terms of business growth, but in creating a business that truly serves the owner’s vision and life. Today, Peter brings decades of entrepreneurial experience and a global perspective, having grown up in Hungary, Algeria, and Canada before moving to California. He now coaches leaders, speaks internationally on entrepreneurship and leadership transformation, and helps business owners step into their next level of success with greater clarity and confidence. His insights have been shared on global stages, including Davos during the World Economic Forum, where he speaks on leadership, entrepreneurship, and navigating what’s next. Connect with Peter https://www.cqsavvy.com/   Linkedin.com/iamkovacs   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com Marc@MarcHaine.com http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

The Real Reason New Companies Fail with Chip Higgens Half of all small businesses fail within five years. Half. That’s not a statistic—that’s a wake-up call.  In this episode of Marc Haine Live, Marc sits down with Chip Higgins to tackle one of the biggest, most expensive problems facing small businesses today: the failure to generate and sustain momentum. About Chip For over four decades, Chip Higgins has dedicated his career to empowering small business owners to transform vision into reality. With a deep foundation in banking and economics—from his earliest days in Winston-Salem to executive leadership in three regional banks—Chip’s business banking strategies consistently earned each institution national “best brand” recognition by Greenwich Associates. Yet, his true focus has always been serving entrepreneurs directly, recognizing the vital role they play in shaping communities and driving economic progress. Chip is the author of The Bizzics Way, a guidebook built on the profound idea that momentum isn’t just a business buzzword—it’s a universal law that shapes lasting success at every level. Through his Bizzics coaching practice, founded in 2019 and now further enriched by his book, Chip demystifies business and leadership for entrepreneurs, offering both practical tools and encouragement for the journey. What fuels Chip’s work is his conviction that every business owner deserves access to resources, coaching, and a champion in their corner. He shows that with the right guidance and the power of momentum, even the boldest entrepreneurial dreams can make the world a better place—one energized step at a time. Resources referenced in the interview Bizzics on Demand: https://bizzics.kit.com/3827f3eef4 15 question Energy Check:  www.bizzics.com/the-bizzics-way-resources. Connect with Chip www.chiphiggins.com www.bizzics.com   / chip-higgins-072a754   ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com Marc@MarcHaine.com http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.  

Hiring International Talent? Here’s What You’re Missing with John McGraw Miscommunication at work costs U.S. businesses $2 trillion a year—and diverse teams are especially at risk. In this episode of Marc Haine Live, cultural clarity expert John Edward McGraw reveals how small businesses can avoid communication breakdowns, retain diverse talent, and build high-performing teams through inclusive communication. Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com About John John Edward McGraw is an Intercultural Communications Coach and the founder of Hiyaku Coaching. Hiyaku (pronounced hee-YA-koo) is Japanese for “leap forward,” and John empowers businesses and international talent to leap over cultural gaps and thrive together. Born and raised in Canada, John’s passion for cultural learning stems from his 15 years of experience as an English instructor in Japan and Canada, where he saw that language skills alone weren’t enough to overcome cultural barriers. An ICF certified coach and intercultural trainer, John has worked with organizations such as JVS Toronto, the Workplace and Immigrant Network in Waterloo, and the Simcoe County Department of Economic Development to foster cultural awareness and help multicultural workplaces thrive. Connect with John HiyakuCoaching.com Linkedin:   / johnedwardmcgraw   Instagram: @hiyakucoaching YouTube: @hiyakucoaching ----more----About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932  🗓️  https://meetwith.marchaine.com Marc@MarcHaine.com http://MarcHaine.com IG: https://www.instagram.com/marcjlhaine FB: https://www.facebook.com/MasterofExperiences TW: https://twitter.com/MarcHaine2 LI: https://www.linkedin.com/in/marchaine/ YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.