Lunchtime Learning

Sarah-Anne is the Residential Letting Manager at MacLeod and MacCullum and has worked there for 20 years, starting off as a lettings negotiator and now managing a team of 5. In this episode we discuss reccruitment, the benefits of belonging to ARLA Propertymark, being organised, finding Landlords, dealing with stress, building a team and the wonderful work of Agents Giving.

Dan presents, trains, coaches and mentors current and emerging leaders/managers for the past 15 years and is the Author of the daily leadership blog designed to help leaders reach higher in 300 words or less. In this episode Dan and I discuss his new book he co-authored with John David Mann called The Vagrant, as well as what leadership means to him, what it takes to be a top performer, consistency, being a mentor, and much more.

Tessa runs Landlord Law Services Ltd a Landlord Law online service and provides online and face to face training and advice for landlords, letting agents and other property professionals both in the private and social sectors. In this episode Tessa and I discuss what are Landlords concerns, choosing the right letting Agent, legislation, Landlords selling, property inspections and much more.

Kayleigh works at Giggs and Co and asked to be a guest on the show. Kayleigh and I discuss her journey in agency and the lessons so far learned along the way, including building confidence, coping with anxiety, juggling with 2 young kids, strategy conversations, buiding relationships, trust and much more.

Mike is the Custodian of the multi-disciplined business, Sheldon Bosley Knight, which has 170 staff, 14 offices and 10 specialisms. In this episode Mike and I discuss the foundations of Estate Agency, colleagues being your greatest asset, responsibility and accontability, acquisitions and training.

Mary-Lou has recently been appointed Vice President of NAEA Propertymark and has been an Agent for over 20 years. In this episode Mary-Lou and I discuss her journey and learnings along the way including working in a family business, training, communication, reading prople, getting out of your comfort zone, memo of understanding and much more.

In this episode Matt and I discuss his recent trip to AREC, fees, going on appraisals, shadowing, feedback, personal development, implementation, fierce conversations and much more.

Alice and I discuss Alice's journey into Estate Agency, how acting helped, culture, recruitment, what it takes to be a top performer, personal brand, implementation and much more.

Stefanie has recently started her career in Estate Agency. Stefanie and I discuss why she became an Agent, her learnings so far, how being in retail has helped and much more.

John David Mann is a co-author of more than 30 books. John and I discuss his journey from musician to writer and the lessons learned along the way including what makes a great leader, managing egos and personalities, culture, goals and vision boards, keeping yourself and your team motivated, creating more value and sphere of influence and sphere of control. We discuss his series of books Go Giver with Bob Burg and Out of the Maze by Dr Spencer Johnson. Seth Godin, Roben Sharma and Gary Keller to name a few have given positive reviews of John's books.

Mark is a real estate agent with Remax Hallmark in Toronto. Mark and I discuss being an educator and the digital mayor, lifetime referral system, follow up, consistency, video, gaining inventory, fees and brand in today's world and much more.

Stephen is the current President of Propertymark and established his Estate Agency Donnybrook Estate Agents over 25 years ago. Stephen and I discuss his year in presidency, starting his agency at 24, being a mentee and a mentor, collaboration, being calm and much more.

Elaine is the founder of home staging company Lemon and Lime Interiors and tha author of Sell High, Sell Fast: How to sell your home for the best possible price, in the quickest possible time. In this episode Elaine and I discuss why sellers should use home staging, what stops agents from asking sellers about home staging, use of case studies and educating sellers, tips for getting sold, the importance of mentoring and much more.

Jeff West is the bestselling and award winning author of the heartwarming business fable, The Unexpected Tour Guide, winner of The Axiom Business Books Award – Bronze Medal in 2015, and recipient of kind endorsements from bestselling authors Bob Burg, Brian Tracy and Tom Hopkins.His latest parable, Said the Lady with the Blue Hair: 7 Rules for Success in Direct Sales, Wrapped in a Wonderful Lesson for Life, co-authored with Direct Sales Legend, Lisa M. Wilber is an Amazon #1 bestseller and the winner of The Axiom Business Books Awards – Silver Medal for 2023. For over 30 years, Jeff coached and led sales teams in multiple industries and was among the top sales performers and leaders in the nation. For over twenty years, he was an entrepreneur in field sales management with the Fortune 500® insurance company, Aflac. Jeff and I discuss what is your value proposition, what it takes to be a top performer. having an abdundance mindset, making activity happen, being top of heart, knowing your numbers, relationships for life and giving referrals to your network.

Kirsty and I discuss all things marketing, including what's your proposition, brand, campaign calendars, story telling and making your people shine.

For over 30 years Bob Burg has been successfully showing entrepreneurs, leaders, and sales professionals how to communicate their value and accelerate their business growth. Although for years he was best known for his sales classic, Endless Referrals, it’s his business parable, The Go-Giver, coauthored with John David Mann that has created a worldwide movement. While part of a four-book series, The Go-Giver itself has sold more than one million copies and been translated into 30 languages. It was rated #10 on Inc. Magazine’s list of The Most Motivational Books Ever Written, and was on HubSpot’s 20 Most Highly Rated Sales Books of All Time. In this episode Bob and I discuss what offering immense value is, value vs price, what selling is, the 5 laws in the book, know, like and trust, giving and receiving and much more.

Ben and Michael are my latest guests, where we discuss all things lettings, including finding new Landlords, self managed Landlords and stay in touch policy.

Cheryl, in her words is a total badass, bullshit free leadership and performance consultant, and a Northern woman on a mission to build a global force of courageous, kind and truthful leaders, who are RIDICULOUSLY successful and happy. In this episode we discuss being human, getting to know yourself, comfort zones, having courageous conversations, facing difficult conversations, acceptance, implementation and accountablility, parenting, managing, leadership and much more.

Debbie Franklin was my latest lunchtime learning guest. Debbie and I talk about Debbie's journey from starting as a secretary to becoming an Area Manger and Head of Multi-Channel Fulfillment and her many learnings along the way including values, recruitment, education and getting new business. Special mentions to Christopher Watkin, Agents Together ARLA Propertymark Clifford Thomas Simon Whale Kerfuffle Gemma Noonan Yomdel Moneypenny Rajeev Nayyar Fixflo Goodlord ANDREWS ESTATE AGENTS LIMITED

Gemma is the Managing Director of The Giggs Group. In this episode Gemma and I discuss her first job after leaving school, her journey into HR and coaching, resilience, values, recruitment, culture, listening, accountability, the Women in Estate Agency conference and much more.