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Today’s Retail industry is seeing its most significant changes in the past 50 years, driven by technology advances and changing consumer needs. A new epoch in Retail has arrived, where only those most agile and adaptable to change will survive. Join dunnhumby for short stories about how truly Customer First retailers are winning the hearts, and wallets, of shoppers today.
21 Episodes
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In this episode we hear from experts across dunnhumby and VST’s CEO & Co-Founder, Nick Theodore, as we imagine what’s next for category management in the years to come.
In this practical episode, we dive into real-world use cases with experts at Red Bull and Heineken to show how category managers can make data work harder, faster, and smarter for their teams and retail partners.
In this episode, we discuss outdated tools to time-consuming processes. Plus, what retailers such as Tesco are looking for when it comes to supplier insights on space, range and fixture - and how platforms like Planogram Publisher are helping brands deliver exactly that..
Welcome to Category Management with dunnhumby, in partnership with VST. We’re kicking off with a 4-part mini-series centred around the evolution of Planogram and space data. dunnhumby’s Rhiannon McGoldrick and VST’s Ruby Wright offer a sneak peek of what’s to come in future episodes, featuring voices from Tesco, Danone, Red Bull, and more…
Join Julie Jeancolas, Global Head of Product, Strategy and Partnerships at dunnhumby media, as she speaks with Catherine Bell, Head of Consulting for dunnhumby media. They discuss they key findings from a new dunnhumby report where more than 300 marketing and media professionals gave their thoughts on retail media from a brand perspective.
Join Tom Block, Head of Growth Sector Strategy & Offering at dunnhumby, as he speaks with Mariana Nunes, dunnhumby’s resident data science expert in Retail Pharmacy customer behaviour. They discuss all things multichannel retail pharmacy and how customers’ evolving behaviour has been defined by technological advancement and accelerated by the pandemic.
Adrian Newson, Head of Customer Strategy & Insights at dunnhumby, speaks with Senior Consumer Psychologist, Dr. Feroud Seeparsand, as they look at the latest dunnhumby Consumer Pulse research, analysing how customer behaviour is changing during these inflationary times.
Dave Clements, Retail Director for dunnhumby, talks with Sandra Stanley, Chief Data Science Officer, about all things data science - how it can help give retailers and brands a competitive edge, and why it's the 'sexiest job in the world'!
Dave Clements, Retail Director for dunnhumby, talks with Julie Jeancolas, Head of Media and Customer Engagement Solutions, about all things retail media - why it's grown in importance for retailers and brands, the key factors for success, and how data and technology can help give retailers a competitive edge.
Tom Block, Head of Retail Pharmacy at dunnhumby, sits down with Christiane Feresin, Media & Customer Engagement Manager, to discuss the retail pharmacy sector and the evolving needs of customers in this post-pandemic world.
Dave Clements, Retail Director for dunnhumby, sits down with Emily Turner, Consulting Director, Customer Engagement and Media, to discuss all things customer first and personalisation. They talk about what does personalisation really means, how it has evolved, and take a look at who’s doing it well, and the challenges you need to overcome to get it right.
Dave Clements, Retail Director for dunnhumby and David Ciancio, Head of Grocery for dunnhumby sit down to discuss key insights from the dunnhumby Consumer Pulse Survey, a two-year worldwide study of the impact of COVID-19 on customer attitudes and behavior across 23 countries.
Dave Clements, Retail Director for dunnhumby and David Ciancio, Head of Grocery for dunnhumby discuss Customer First business practices for how grocery retailers can respond to inflation.
Dave Clements talks with Neeraj Gehani, Global Product Director - Personalization Science, Measurement and Insights at dunnhumby about what Customer First means in Retail Media and shares some info on the new dunnhumby retail media platform.
David Ciancio talks with Richard Dawson, Global Customer Engagement Propositions Director at dunnhumby about what Customer First means in Retail Media.
David Ciancio sits down with Grant Steadman, President of North America for dunnhumby to discuss what it takes to be truly Customer First and examples of retailers around the world who embody the Customer First model.
The 2021 Retailer Preference Index: Who's winning and why. David Ciancio, Global Head of Grocery discusses the 2021 U.S Retailer Preference Index (RPI): Grocery Edition with the lead author of the RPI, Erich Kahner. They unveil key insights and discuss who is winning and who is best positioned for the future.
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