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Agent Survival Guide Podcast
Agent Survival Guide Podcast
Author: Sarah J. Rueppel | Ritter Insurance Marketing
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Description
Bringing insurance agents tips and strategies for making sales, staying compliant, marketing yourself, getting leads, and more. Think of the ASG Podcast as your go-to resource for insight, information, and the inspiration needed to take the next step on your journey.
Whether you’re just getting started or a seasoned pro, the Agent Survival Guide Podcast has got you covered.
Empowering insurance agents selling Medicare Supplement, Medicare Advantage, Medicare Part D, ACA, Long and Short-Term Care, Life, Annuities, and Final Expense.
Powered by Ritter Insurance Marketing, an Integrity Company.
Whether you’re just getting started or a seasoned pro, the Agent Survival Guide Podcast has got you covered.
Empowering insurance agents selling Medicare Supplement, Medicare Advantage, Medicare Part D, ACA, Long and Short-Term Care, Life, Annuities, and Final Expense.
Powered by Ritter Insurance Marketing, an Integrity Company.
363 Episodes
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Sarah and Tina are back with another gift guide to help you survive holiday shopping! Listen as they chat about their favorite gifts to give and maybe one or two they’re hoping to receive this year.
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💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
Mentioned in this episode:
Pinch Provisions
Quince
Uncommon Goods
Waxing Poetic
Other episodes you might like:
Celebrating 20 Years of Medicare AEPs & Growth: Looking Back at 2005
Holiday Toy Shopping Guide 2025
How Storytelling Helps Agents Quickly Connect with Clients ft. Don Connelly
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Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
Not affiliated with or endorsed by Medicare or any government agency.
Use these questions to help your client find the right Affordable Care Act coverage!
Read the text version
🤝Register with Ritter Insurance Marketing – the FMO that powers the Agent Survival Guide Podcast!
📧Connect with the Ritter Insurance Marketing Sales Team Near You!
💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
Resources:
5 Tips for Finding Supplemental Coverage for ACA Plans
ACA Enrolment Periods Explained
Everything You Need to Know About the ACA OEP
FAQs About Selling On-Exchange & Off-Exchange Under-65 Plans
How the ACA Subsidy Cliff Impacts Shopping for Marketplace Coverage
How to Help Client Navigate ACA Marketplace Subsidies & Taxes
Meet Your Sales Team
Surviving OEP
The Ritter Docs – Under 65
There’s More to Life Insurance Than Just a Policy
The State of the ACA Market in 2025
Understanding ACA Plan Metal Tiers
Understanding the ACA Marketplace & Exchanges
What the Inflation Reduction Act Means for Your Medicare & ACA Clients
References:
“Low Cost Marketplace Health Care, Qualifying Income Levels.” HealthCare.Gov, https://www.healthcare.gov/lower-costs/. Accessed 4 Dec. 2025.
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Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
Not affiliated with or endorsed by Medicare or any government agency.
The Friday Five for December 12, 2025:
Wrapping Up AEP 2026
Spotify Wrapped 2025
Pebble Index 01
2026 ACA Enrollment Snapshot #1
KFF 2026 Medicare Advantage Spotlight
Get Connected:
🤝Register with Ritter Insurance Marketing – the FMO that powers the Agent Survival Guide Podcast!
📧Connect with the Ritter Insurance Marketing Sales Team Near You!
💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
Pebble Index 01:
Perez, Sarah. “Pebble’s Founder Introduces a $75 AI Smart Ring for Recording Brief Notes with a Press of a Button.” Techcrunch.Com, TechCrunch, 9 Dec. 2025, techcrunch.com/2025/12/09/pebbles-founder-introduces-a-75-ai-smart-ring-for-recording-brief-notes-with-a-press-of-a-button/.
Chokkattu, Julian. “Pebble is Making a $75 Smart Ring.” Wired.com, Wired, https://www.wired.com/story/pebble-index-ring/.
Pierce, David. “The next Pebble gadget is the Index 01, a ring with a microphone.” theverge.com, The Verge, 9 Dec. 2025, https://www.theverge.com/gadgets/840352/pebble-index-smart-ring-launch-price.
2026 ACA Enrollment Snapshot #1:
“Marketplace 2025 Open Enrollment Period Report: National Snapshot.” cms.gov, Centers for Medicare & Medicaid Services, 4 Dec. 2024, https://www.cms.gov/newsroom/fact-sheets/marketplace-2025-open-enrollment-period-report-national-snapshot-0.
“Marketplace 2026 Open Enrollment Period Report: National Snapshot.” cms.gov, Centers for Medicare & Medicaid Services, 5 Dec. 2025, https://www.cms.gov/newsroom/fact-sheets/marketplace-2026-open-enrollment-period-report-national-snapshot.
KFF 2026 Medicare Advantage Spotlight:
Freed, Meredith, Jeannie Fuglesten Biniek, et al. “Medicare Advantage 2026 Spotlight: A First Look at Plan Offerings.” KFF.Org, KFF, 9 Dec. 2025, https://www.kff.org/medicare/medicare-advantage-2026-spotlight-a-first-look-at-plan-offerings/.
Freed, Meredith, Nancy Ochieng, et al. “Medicare Advantage 2026 Spotlight: A First Look at Plan Premiums and Benefits.” KFF.Org, KFF, 9 Dec. 2025, https://www.kff.org/medicare/medicare-advantage-2026-spotlight-a-first-look-at-plan-premiums-and-benefits/.
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Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
Not affiliated with or endorsed by Medicare or any government agency.
New coverage year, new changes to Medicare Part D! Don't miss our refresher on the Part D Redesign updates coming in 2026. Familiarize yourself with these changes now so you can be a helpful resource for your clients!
Read the text version
🤝Register with Ritter Insurance Marketing – the FMO that powers the Agent Survival Guide Podcast!
📧Connect with the Ritter Insurance Marketing Sales Team Near You!
💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
Resources:
2025 Medicare Part D Redesign Updates
The Medicare Part D Creditable Coverage Determination Changes for 2025 or Beyond
References:
“Contract Year 2026 Policy and Technical Changes to the Medicare Advantage Program, Medicare Prescription Drug Benefit Program, Medicare Cost Plan Program, and Programs of All-Inclusive Care for the Elderly (CMS-4208-F).” CMS.Gov, Centers for Medicare & Medicaid Services, https://www.cms.gov/newsroom/fact-sheets/contract-year-2026-policy-and-technical-changes-medicare-advantage-program-medicare-prescription-final. Accessed 19 Nov. 2025.
“Fact Sheet: President Donald J. Trump Announces Actions to Lower Prescription Drug Prices.” The White House, The United States Government, 15 Apr. 2025, https://www.whitehouse.gov/fact-sheets/2025/04/fact-sheet-president-donald-j-trump-announces-actions-to-lower-prescription-drug-prices/.
“Final CY 2026 Part D Redesign Program Instructions.” CMS.Gov, Centers for Medicare & Medicaid Services, https://www.cms.gov/newsroom/fact-sheets/final-cy-2026-part-d-redesign-program-instructions. Accessed 19 Nov. 2025.
“H.R.5376 - 117th Congress (2021-2022): Inflation Reduction Act of 2022 | Congress.Gov | Library of Congress.” Congress.Gov, https://www.congress.gov/bill/117th-congress/house-bill/5376. Accessed 19 Nov. 2025.
“Lowering Drug Prices by Once Again Putting Americans First.” The White House, The United States Government, 15 Apr. 2025, https://www.whitehouse.gov/presidential-actions/2025/04/lowering-drug-prices-by-once-again-putting-americans-first/.
“Medicare Part D Creditable Coverage: CMS Finalizes Revised Simplified Determination Method for 2026.” Risk Strategies - Part of the Brown & Brown Team, https://www.risk-strategies.com/blog/medicare-part-d-creditable-coverage-cms-finalizes-revised-simplified-determination-method-for-2026. Accessed 19 Nov. 2025.
“Medicare Prescription Payment Plan.” CMS.Gov, Centers for Medicare & Medicaid Services, https://www.cms.gov/medicare/health-drug-plans/medicare-prescription-payment-plan. Accessed 19 Nov. 2025.
Santiago, Abdie, and Stephnie A. John. “The IRA in 2025: The Future of Medicare Part d.” Mintz, https://www.mintz.com/insights-center/viewpoints/2146/2025-02-13-ira-2025-future-medicare-part-d. Accessed 19 Nov. 2025.
Aboulenein, Ahmed. “Trump Signs Healthcare Executive Order That Includes a Win for Pharma Companies | Reuters.” Reuters, https://www.reuters.com/world/us/trump-signs-healthcare-executive-order-that-includes-win-pharma-companies-2025-04-15/. Accessed 19 Nov. 2025.
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Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
Not affiliated with or endorsed by Medicare or any government agency.
In this episode we’re highlighting some important things to think about while AEP is still fresh in your mind.
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📧Connect with the Ritter Insurance Marketing Sales Team Near You!
💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
Resources:
3 Benefits of Contracting to Sell Medicare Advantage Plans Outside of AEP
8 Powerful Practices for Selling Prescription Drug Plans
2026 Maximum Broker Commissions for Medicare Advantage & Medicare Part D
A Review of Integrity’s Top Medicare Quoting Tools
Carriers with Ritter
Get a FREE Portfolio Review
IntegrityCONNECT
Insurance Agents as TPMOS: What CMS Compliance Regulations Mean for You
Meet Your Sales Team
PlanEnroll – Take Your Business to the Next Level
Ritter Summits
Surviving AEP
The Benefits of Joining a Top Insurance FMO
The Definitive Guide to Getting Leads and Prospecting for Medicare Sales FREE eBook
The Ritter Platform
The Ultimate Agent Resource List Pt. 3: Staying Organized
What Agents Forget to Do When Preparing for Appointments
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Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
Not affiliated with or endorsed by Medicare or any government agency.
Before you wrap it up and put a bow on it, does that gift for your Medicare client follow CMS guidelines? Listen to this episode of the Agent Survival Guide Podcast to find out and stay compliant!
Read the text version
🤝Register with Ritter Insurance Marketing – the FMO that powers the Agent Survival Guide Podcast!
📧Connect with the Ritter Insurance Marketing Sales Team Near You!
💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
Resources:
Affinity Partnerships for Insurance Agents
Rules for Hosting a Compliant Medicare Educational Event
Rules for Hosting a Compliant Medicare Sales Event
The Complete Guide to Client Loyalty and Retention
What are the Medicare Gift Rules?
References:
“Associations Urge Stronger Oversight of MA Marketing Practices.” Npaonline.Com, National Pace Association, https://www.npaonline.org/about-npa/news/news/2024/08/07/associations-urge-tougher-enforcement-of-anti-predatory-medicare-advantage-marketing-practices. Accessed 18 Nov. 2025.
“General Questions Regarding Certain Fraud and Abuse Authorities.” Office of Inspector General | Government Oversight | U.S. Department of Health and Human Services, 8 July 2024, https://www.oig.hhs.gov/faqs/general-questions-regarding-certain-fraud-and-abuse-authorities.
“Subpart V—Medicare Advantage Communication Requirements.” Federal Register :: Request Access, https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-422/subpart-V. Accessed 18 Nov. 2025.
“Subpart V—Part D Communication Requirements.” Federal Register :: Request Access, https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-423/subpart-V. Accessed 18 Nov. 2025.
“OIG-Policy-Statement-Gifts-of-Nominal-Value.Pdf.” Oig.Hhs.Gov/, https://www.oig.hhs.gov/documents/special-advisory-bulletins/887/OIG-Policy-Statement-Gifts-of-Nominal-Value.pdf. Accessed 18 Nov. 2025.
“The Fine Line between Gifts and Bribes.” Adams & Associates, PLC, 14 Nov. 2023, https://www.azwhitecollarcrime.com/blog/2019/04/01/the-fine-line-between-gifts-and-bribes/.
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Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
Not affiliated with or endorsed by Medicare or any government agency.
Dr. Noah St. John joins Sarah to talk about his Freedom Lifestyle Formula, Power Habits, and other strategies he's written about over the years. Find out why Dr. Noah says that willpower doesn't help change habits and there's more to success than just mindset. Get ready to unlock your potential with his honest and actionable strategies.
Find Dr. Noah St. John Online:
Breakthrough With Noah
Facebook
Instagram
LinkedIn
Official Website
Power Habits®
The 7-Figure Life
The Book of Afformations™
YouTube
Resources:
How Insurance Agents Can Turn Anxiety into Fuel
How Storytelling Helps Agents Quickly Connect with Clients ft. Don Connelly
How to Build Intentional Value ft. Neil Reich
Optimize Your Online Presence ft. Aaron Kassover
Follow Us on Social!
Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
Not affiliated with or endorsed by Medicare or any government agency.
Contact the Agent Survival Guide Podcast! Email us ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
As a certified insurance agent, staying CMS compliant is a crucial component to your success. Listen to this episode for a mini crash-course on best practices, guidelines, and resources to stay compliant.
Read the text version
🤝Register with Ritter Insurance Marketing – the FMO that powers the Agent Survival Guide Podcast!
📧Connect with the Ritter Insurance Marketing Sales Team Near You!
💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
Resources:
FAQs About the Medicare Call Recording Requirements
FAQs & Guidelines on Compliant Medicare Marketing Materials
Guidelines for Sharing Personal Beneficiary Data with Other TPMOs
How to Stay Compliant During All Medicare Sales
Insurance Agents as TPMOs: What CMS Compliance Regulations Mean for You
IntegrityCONNECT Login
Learn more about PlanEnroll
Ritter's Preferred Partners
What to Know About SOAs in Medicare Health and Prescription Drug Plan Sales
Rules for Hosting a Compliant Medicare Educational Event
What Agents Can't Say During Medicare Sales Appointments
What CMS Requires Agents to Discuss Prior to Medicare Enrollments
What Not to Say During Medicare Educational and Sales Events
Where It All Begins: Obtaining Permission to Contact for Medicare Sales
References:
“Medicare Advantage Communication Requirements.” Federal Register, https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-422/subpart-V. Accessed 19 Nov. 2025.
“Medicare Marketing Guidelines.” CMS.Gov, Centers for Medicare & Medicaid Services, https://www.cms.gov/medicare/health-drug-plans/managed-care-marketing/medicare-guidelines. Accessed 19 Nov. 2025.
“Part D Communication Requirements.” Federal Register, https://www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-423/subpart-V. Accessed 19 Nov. 2025.
“Federal Register.” Federal Register, https://www.federalregister.gov/. Accessed 19 Nov. 2025.
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Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
Not affiliated with or endorsed by Medicare or any government agency.
Medicare Supplement comes in a few different variations, and each has its own merits. In this episode of our ASG Podcast, learn more about Med Supp Plan N and why it deserves a spot in your portfolio.
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📧Connect with the Ritter Insurance Marketing Sales Team Near You!
💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
Resources:
Ritter & Integrity Webinars/Events
The Ideal Client for Medicare Supplement Plans
When Do Med Supp Plans K, L, M, & N Make Sense?
References:
“2024 Rate Increase Justification Plain ...” UHC.Com, UnitedHealthcare Insurance Company, https://www.uhc.com/content/dam/uhcdotcom/en/Legal/required-state-notices/2024-VT-Rate-Increase-Justification-AARP-Medicare-Supp-plans.pdf. Accessed 19 Nov. 2025.
Rosenberg, Alex, and Holly Carey. “How Much Does a Medicare Supplement Insurance Plan Cost?” NerdWallet, https://www.nerdwallet.com/article/insurance/medicare/medigap-cost. Accessed 19 Nov. 2025.
Maiale, Ben. “Medicare Supplement Premium Rates – Looking to the Past and Planning for the Future.” Genre, https://www.genre.com/us/knowledge/publications/2023/october/medicare-supplement-premium-rates-en. Accessed 19 Nov. 2025.
Whicheloe, Emily. “Medigap Changes in 2020.” Medicare Rights Center, 11 Apr. 2019, https://www.medicarerights.org/medicare-answers/2019/04/11/blog-medigap-changes-in-2020.
“NHE Fact Sheet.” CMS.Gov, Centers for Medicare & Medicaid Services, https://www.cms.gov/data-research/statistics-trends-and-reports/national-health-expenditure-data/nhe-fact-sheet. Accessed 19 Nov. 2025.
Noam, Eli. Medigap Plans Analysis Nov 2023, Columbia University Emeritus Professors in Columbia, https://professorsemeritus.columbia.edu/sites/professorsemeritus.columbia.edu/files/content/PDFs/Medigap-plans-analysis-Nov-2023.pdf. Accessed 19 Nov. 2025.
Fuglesten Biniek, Jeannie, et al. “Traditional Medicare Spending Fell Almost 6% in 2020 as Service Use Declined Early in the COVID-19 Pandemic.” KFF, 9 Aug. 2025, https://www.kff.org/medicare/traditional-medicare-spending-fell-almost-6-in-2020-as-service-use-declined-early-in-the-covid-19-pandemic/.
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Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
Not affiliated with or endorsed by Medicare or any government agency.
Your client’s Medicare Beneficiary Identifier is an important piece of the enrollment application. Discover the multiple ways for a client to locate their MBI and why it’s important.
Read the text version
🤝Register with Ritter Insurance Marketing – the FMO that powers the Agent Survival Guide Podcast!
📧Connect with the Ritter Insurance Marketing Sales Team Near You!
💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
Resources:
Stress Relief Tips to Get You Through AEP
The 2026 COLA Increase & How it Affects Your Clients
What CMS Requires Agents to Discuss Prior to Medicare Enrollments
References:
“Contact Medicare.” Medicare, www.medicare.gov/talk-to-someone. Accessed 12 Nov. 2025.
“Medicare Beneficiary Identifiers (Mbis).” CMS.Gov, Centers for Medicare & Medicaid Services, www.cms.gov/training-education/partner-outreach-resources/new-medicare-card/medical-beneficiary-identifiers-mbis. Accessed 12 Nov. 2025.
“The United States Social Security Administration.” Social Security, www.ssa.gov/. Accessed 12 Nov. 2025.
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Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
Not affiliated with or endorsed by Medicare or any government agency.
CMS recently published their 2027 Medicare Advantage and Part D Proposed Rule. In this week’s Friday Five episode, we talk initial takeaways and the impact on agents and beneficiaries.
Get Connected:
🤝Register with Ritter Insurance Marketing – the FMO that powers the Agent Survival Guide Podcast!
📧Connect with the Ritter Insurance Marketing Sales Team Near You!
💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
Resources:
2026 Medicare Cost Roundup
2026 Medicare Part A & B Premiums & Deductibles
Government & Insurers Reconsider Short-Term Limited Duration Product Changes
How the 2027 Medicare Advantage & Part D Proposed Rule Could Impact Insurance Agents & Beneficiaries
Prescription Drug Pricing: MFN & GENEROUS
The 2026 COLA Increase & How it Affects Your Clients
References:
Hagerstrom, Chris. “11 Key Changes in CMS’s Contract Year 2027 Proposed Rule That Agents Should Be Watching.” Jsaonline.Com, Jack Schroeder and Associates, LLC, 2 Dec. 2025, www.jsaonline.com/resources/blog/11-key-changes-in-cmss-contract-year-2027-proposed-rule-that-agents-should-be-watching/.
“Contract Year 2027 Policy & Technical Changes to the Medicare Advantage Program, Medicare Prescription Drug Benefit Program, & Medicare Cost Plan Program Proposed Rule.” Chamberhillstrategies.Com, Chamber Hill Strategies, 2 Dec. 2025, chamberhill.com/insights/cy2027-ma-part-d-proposed-rule/.
“Contract Year 2027 Medicare Advantage and Part D Proposed Rule.” CMS.Gov, CMS, 25 Nov. 2025, www.cms.gov/newsroom/fact-sheets/contract-year-2027-medicare-advantage-part-d-proposed-rule.
Minemyer, Paige. “CMS Proposes Significant Overhauls to Medicare Advantage Star Ratings Metrics.” Fiercehealthcare.Com, Fierce Healthcare, 25 Nov. 2025, www.fiercehealthcare.com/regulatory/cms-proposes-significant-overhauls-medicare-advantage-star-ratings-metrics.
Singh, Vandana. “CMS Unveils 2027 Rule To Refocus Medicare Advantage On Outcomes.” Benzinga.Com, Benzinga, 26 Nov. 2025, www.benzinga.com/news/health-care/25/11/49083625/cms-unveils-2027-rule-to-refocus-medicare-advantage-on-outcomes.
“Medicare Program; Contract Year 2027 Policy and Technical Changes to the Medicare Advantage Program, Medicare Prescription Drug Benefit Program, and Medicare Cost Plan Program.” Federalregister.Gov, Centers for Medicare & Medicaid Services, 28 Nov. 2025, www.federalregister.gov/documents/2025/11/28/2025-21456/medicare-program-contract-year-2027-policy-and-technical-changes-to-the-medicare-advantage-program.
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Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
Not affiliated with or endorsed by Medicare or any government agency.
Every career field has its challenges. One challenge you’ll likely encounter at some point as an insurance agent is a difficult client. In this episode, we’ve got tips and advice about what to do in those situations!
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Contact the Agent Survival Guide Podcast! Email us ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
Resources:
5 Medicare Myths Your Clients May Believe
Field Notes on Digital Marketing Resources
How Client Retention Boosts Insurance Sales
Keys to Client Retention: Digital Communication
Keys to Client Retention: Face-to-Face Communication
PlanEnroll – Quoting & Enrollment Platform
The Complete Guide to Client Loyalty and Retention FREE eBook Download
The Ritter Platform
What Agents Can’t Say During Medicare Sales Appointments
References:
Sloan, Kayla. “4 Reasons You Shouldn’t Drop a Client on a Whim.” Due, 21 Feb. 2023, https://due.com/drop-a-client/.
“Explore Your Medicare Coverage Options.” Medicare.Gov, https://www.medicare.gov/plan-compare/. Accessed 6 Oct. 2025.
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Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
Not affiliated with or endorsed by Medicare or any government agency.
Double and triple check your enrollment applications for errors! Make sure your applications don't get flagged during the submissions process by following these tips.
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Register with Ritter & Unlock Digital Tools
Contact the Agent Survival Guide Podcast! Email us ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
Resources:
Announcing IntegrityCONNECT
Meet Your Ritter Sales Team
IntegrityCONNECT Leads FAQs
PlanEnroll – Take Your Business to the Next Level
Integrity Sales Technology – Ritter Docs
What to Know About SOAs in Medicare Health and Prescription Drug Plan Sales
IntegrityCONNECT
References:
“Social Security Performance.” Social Security, www.ssa.gov/ssa-performance. Accessed 19 Oct. 2025.
“ Title 42 Chapter IV Subchapter B Part 422 Subpart V § 422.2264.” Federal Register, www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-422/subpart-V/section-422.2264. Accessed 19 Oct. 2025.
Ruhle, Jessica. “What Do Seniors Do Online? 2025 Data for Marketers.” Creating Results, 26 Mar. 2025, www.creatingresults.com/blog/2025/03/13/what-do-seniors-do-online-2025-data-for-marketers/.
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Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
Not affiliated with or endorsed by Medicare or any government agency.
Your clients are a great resource to generate new leads. Happy and loyal clients will tell friends and family about your remarkable service. Find out how to build a referral network with current clients to grow your business!
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Contact the Agent Survival Guide Podcast! Email us ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
Resources:
Building Client Loyalty: More Than Just a Plan
Generate Medicare Leads Using Marketing Materials from ShopRitterIM
How Insurance Agents Can Learn About Their Social Media Audience
How Relationship Marketing Can Make the Difference in Your Agency
Integrity Tools
Register with Ritter
Shop Ritter Insurance Marketing
The Insurance Agent’s Guide to Establishing Successful Affinity Partnerships FREE eBook
The Ritter Blog
Where It All Begins: Obtaining Permission to Contact for Medicare Sales
References:
“Free Design Tool: Presentations, Video, Social Media | CANVA.” Canva, Canva, www.canva.com/. Accessed 1 Dec 2025.
“Free Online Document Editing with Microsoft Word: Microsoft 365.” Free Online Document Editing with Microsoft Word | Microsoft 365, Microsoft, www.microsoft.com/en-us/microsoft-365/word. Accessed 1 Dec 2025.
“Word-of-Mouth Marketing: How to Get Happy Customers to Advocate for Your Business.” BigCommerce.Com, BigCommerce, 17 Nov. 2025, www.bigcommerce.com/articles/ecommerce/word-of-mouth-marketing/.
Max Freedman. “Why Word of Mouth Beats Traditional Advertising.” Business News Daily, Business News Daily, 17 Jan. 2024, www.businessnewsdaily.com/2353-consumer-ad-trust.html.
“Medicare Marketing Guidelines.” CMS.Gov, Centers for Medicare & Medicaid Services, www.cms.gov/medicare/health-drug-plans/managed-care-marketing/medicare-guidelines. Accessed 1 Dec 2025.
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Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X (fka) Twitter, https://twitter.com/RitterIM and Youtube, https://www.youtube.com/user/RitterInsurance
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
Serve your clients and stay CMS compliant. That’s your priority as an insurance agent. Here at Ritter, we’re happy to help! Check out this episode for a refresher on what you can’t say during Medicare sales appointments and why.
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🤝Register with Ritter Insurance Marketing – the FMO that powers the Agent Survival Guide Podcast!
📧Connect with the Ritter Insurance Marketing Sales Team Near You!
💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
Resources:
4 Tips for Making a Better Insurance Sales Pitch
Insurance Agents as TPMOs: What CMS Compliance Regulations Mean for You
Meet Your Ritter Sales Team
PlanEnroll
The Insurance Agent’s Guide to Generating Referrals FREE eBook Download
What Are the ACA Marketplace Alternatives for Health Insurance?What Are the CMS Medicare Gift Rules?
What to Know About SOAs in Medicare Health and Prescription Drug Sales
References:
“2024 Medicare Advantage and Part D Final Rule (CMS-4201-F).” CMS.Gov, Centers for Medicare & Medicaid, www.cms.gov/newsroom/fact-sheets/2024-medicare-advantage-and-part-d-final-rule-cms-4201-f. Accessed 10 Nov. 2025.
Wrage, Alexandra. “Bribery Is Bad... for Business.” Forbes, Forbes Magazine, 25 Jan. 2017, www.forbes.com/sites/alexandrawrage/2017/01/25/bribery-is-bad-for-business/.
Freed, Meredith, et al. “Medicare Advantage 2025 Spotlight: A First Look at Plan Offerings.” KFF, 15 Nov. 2024, www.kff.org/medicare/medicare-advantage-2025-spotlight-a-first-look-at-plan-offerings/.
“Medicare Marketing Guidelines.” CMS.Gov, Centers for Medicare & Medicaid Services, www.cms.gov/medicare/health-drug-plans/managed-care-marketing/medicare-guidelines. Accessed 10 Nov. 2025.
“Subpart V—Medicare Advantage Communication Requirements.” Federal Register, www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-422/subpart-V. Accessed 10 Nov. 2025.
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Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
Not affiliated with or endorsed by Medicare or any government agency.
The Annual Enrollment Period holds many sales opportunities; some you may not know the full value of! Discover how Medicare Supplements can benefit you and your clients during AEP!
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Register with Ritter Insurance Marketing
Contact the Agent Survival Guide Podcast! Email us ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
Resources:
A Comprehensive Guide to Medicare Supplement Underwriting FREE eBook Download
CSG Actuarial – Quote & Enroll Ancillary Solutions
Cure Your Client’s Needs with a PDP
Finding the Best Medicare Supplement Plan Letter for Your Client
Guiding Your Clients Through Med Supp Underwriting
How to Save Your Clients Money on Prescription Drugs
Meet Your Ritter Sales Team
Medicare Supplements Full the Gaps in Your Portfolio
The Ideal Client for Medicare Supplement Plans
What to Know When Replacing Existing Med Supp Plans for Clients
When Do Med Supp Plans K, L, M, & N, Make Sense?
References:
“Am Best.” Web.Ambest.Com, www.web.ambest.com/home. Accessed 29 Oct. 2025.
“Get Ready to Buy.” Medicare.Gov, www.medicare.gov/health-drug-plans/medigap/ready-to-buy. Accessed 29 Oct. 2025.
“How Much Does Medicare Drug Coverage Cost?” Medicare.Gov, www.medicare.gov/health-drug-plans/part-d/basics/costs. Accessed 29 Oct. 2025.
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Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
Not affiliated with or endorsed by Medicare or any government agency.
Marketing is a vital part of any business. But when it comes to marketing your services as an agent selling Medicare, there are specific rules and regulations. To help you out, we’ve compiled a list of FAQs around compliant Medicare marketing. Press play to get started!
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🤝Register with Ritter Insurance Marketing – the FMO that powers the Agent Survival Guide Podcast!
📧Connect with the Ritter Insurance Marketing Sales Team Near You!
💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
Resources:
2026 Medicare Advantage & Part D Certification Info
Certification Center – Ritter Insurance Marketing
Do’s and Don’ts of Medicare Compliance
FAQs About the Medicare Call Recording Requirements
Field Notes on Digital Marketing Resources
Field Notes on Traditional Marketing Resources
Insurance Agents as TPMOs: What CMS Compliance Regulations Mean for You
IntegrityCONNECT – Save time. Sell more.
PlanEnroll - Take Your Business to the Next Level
ShopRitterIM
Social Media Marketing for Insurance Agents FREE eBook Download
References:
“Digital and Email Marketing Platform | Constant Contact.” Constant Contact, www.constantcontact.com/. Accessed 10 Nov. 2025.
“Medicare Communications and Marketing Guidelines (MCMG) Date: 02/09/2022.” CMS.Gov, Centers for Medicare & Medicaid, www.cms.gov/files/document/medicare-communications-marketing-guidelines-2-9-2022.pdf. Accessed 10 Nov. 2025.
“Prohibition of Misuse of Symbols, Emblems, or Names in Reference to Social Security or Medicare.” Social Security Act §1140, www.ssa.gov/OP_Home/ssact/title11/1140.htm. Accessed 10 Nov. 2025.
“Subpart V—Medicare Advantage Communication Requirements.” Federal Register, www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-422/subpart-V. Accessed 10 Nov. 2025.
“Subpart V—Part D Communication Requirements.” Federal Register, www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-423/subpart-V. Accessed 10 Nov. 2025.
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Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
Not affiliated with or endorsed by Medicare or any government agency.
Special delivery… the official ASG Podcast guide to holiday toy shopping in 2025! We’ve done the research, now it’s time to report our findings. Which toy will come out at number one this year? You’ll have to listen to find out!
Agent Survival Guide Podcast Toy List 2025:
Bluey and Bingo Supermarket Playset: Amazon | Official Site | Target | Walmart
Cows in Space: Amazon | Official Site | Target | Walmart
DJ Furby: Amazon | Official Site | Target | Walmart
Maggie the Feed & Follow Cow: Amazon | Official Site | Target | Walmart
Gabby's Dollhouse: The Movie MeowMazing Interactive Dollhouse: Amazon | Target | Walmart
Gui Gui Slime Kit: Amazon | Official Site | Target | Walmart
Jurassic Park Primal Hatch Interactive Toy: Amazon | Official Site | Walmart
Lovevery Play Kits: Amazon | Official Site | Target
Monopoly Scrabble: Amazon | Official Site | Walmart
Moose Match Mayhem: Amazon | Official Site | Target | Walmart
Nintendo Switch 2: Amazon | Official Site | Target | Walmart
Rubik's Cube Pulse Cube: Amazon | Official Site | Target | Walmart
Tamagotchi Paradise: Amazon | Official Site
Toniebox 2: Amazon | Official Site | Target | Walmart
UNO Show 'Em No Mercy: Amazon | Official Site | Target | Walmart
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Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
Not affiliated with or endorsed by Medicare or any government agency.
💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
Frustrated by Medicare plans going non-commissionable? We get it, and we've got some actionable tips for insurance agents navigating these changes.
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🤝Register with Ritter Insurance Marketing – the FMO that powers the Agent Survival Guide Podcast!
📧Connect with the Ritter Insurance Marketing Sales Team Near You!
💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
Resources:
Finding the Best Medicare Supplement Plan Letter for Your Client
Get Your Medicare Advantage Sales Contracts Here — Recommendations for 2026
How Much Money Can Agents Make Selling Ancillary Health Insurance?
How to Ask Your Current Clients for Referrals
Medicare Supplements Fill the Gaps in Your Portfolio
Signs It's Time to Expand Your Insurance Portfolio & Make the Move!
Why Plan N Is Becoming a Go-To Medicare Supplement Choice
References:
“Agent Broker Compensation.” CMS.Gov, Centers for Medicare & Medicaid, www.cms.gov/medicare/health-drug-plans/managed-care-marketing/medicare-marketing-guidelines/agent-broker-compensation. Accessed 11 Nov. 2025.
McGough, Matt, et al. “How Has Healthcare Utilization Changed since the Pandemic?” Peterson-KFF Health System Tracker, 31 Jan. 2023, www.healthsystemtracker.org/chart-collection/how-has-healthcare-utilization-changed-since-the-pandemic/.
Copeland, Lindsey. “More People Are Enrolling in Medicare Advantage at High Cost to Medicare and Taxpayers.” Medicare Rights Center, 31 July 2025, www.medicarerights.org/medicare-watch/2025/07/31/more-people-are-enrolling-in-medicare-advantage-at-hight-cost-to-medicare-and-taxpayers.
MacDonald, Ilene. “Regulatory Roundup: Judge Vacates CMS Regulation to Limit Ma Broker, Agent Pay Caps; Elevance Health Loses Star Ratings Case; and More.” RISE Health, www.risehealth.org/insights-articles/article/regulatory-roundup-judge-vacates-cms-regulation-to-limit-ma-broker-agent-pay-caps-elevance-health-loses-star-ratings-case-and-more/. Accessed 11 Nov. 2025.
“Welcome to Medicare.” Medicare, Centers for Medicare & Medicaid Services, www.medicare.gov/. Accessed 11 Nov. 2025.
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Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
Not affiliated with or endorsed by Medicare or any government agency.
Sales events are a great way to generate Medicare leads. Learn best practices and how to stay CMS compliant while hosting a Medicare sales event in this episode!
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🤝Register with Ritter Insurance Marketing – the FMO that powers the Agent Survival Guide Podcast!
📧Connect with the Ritter Insurance Marketing Sales Team Near You!
💌Send feedback, questions, and topic suggestions to ASGPodcast@Ritterim.com or call 1-717-562-7211 and leave a voicemail.
Resources:
3 Easy Ways to Build Your Insurance Sales Territory
eBooks & Guides for Insurance Agents
How to Stay Compliant During All Medicare Sales
Ritter Insurance Marketing Carrier Pages
Rules for Hosting a Compliant Medicare Educational Event
What Not to Say During Medicare Educational and Sales Events
References:
“Subpart V—Medicare Advantage Communication Requirements.” Federal Register, www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-422/subpart-V. Accessed 11 Nov. 2025.
“Subpart V—Part D Communication Requirements.” Federal Register, www.ecfr.gov/current/title-42/chapter-IV/subchapter-B/part-423/subpart-V. Accessed 11 Nov. 2025.
Follow Us on Social!
Ritter on Facebook, https://www.facebook.com/RitterIM Instagram, https://www.instagram.com/ritter.insurance.marketing/ LinkedIn, https://www.linkedin.com/company/ritter-insurance-marketing TikTok, https://www.tiktok.com/@ritterim X, https://x.com/RitterIM and YouTube, https://www.youtube.com/user/RitterInsurance
Sarah on LinkedIn, https://www.linkedin.com/in/sjrueppel/ Instagram, https://www.instagram.com/thesarahjrueppel/ and Threads, https://www.threads.net/@thesarahjrueppel
Tina on LinkedIn, https://www.linkedin.com/in/tina-lamoreux-6384b7199/
Not affiliated with or endorsed by Medicare or any government agency.




























This is good stuff. Thank you.