Claim OwnershipThe Modern People Leader: Forward-Thinking HR
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Listen to interviews with CHROs, Chief People Officers, and other work experts on how they're pioneering the way that we work. They share what's working, what's not, and how they've gotten to where they're at in their careers.
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The PeakHR team (Morgan Williams, Catalina Colman, and Kim Rohrer) joined us on The Modern People Leader.
We talked about what happens when three HR leaders start a business together.
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This episode was brought to you by Tilt. Learn more at hellotilt.com/mpl.
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(2:18) Good news stories
(11:05) The PeakHR origin story
(20:00) They’ve translated their values into how they make business decisions
(21:33) How they got to role clarity & shared values very fast
(25:48) They work in their own zones of genius
(28:32) PeakHR’s mission to elevate the next generation of HR leaders
(34:12) Giving HR folks access to people from other areas of the business
(35:46) Gaining influence as an HR leader
(38:00) The confidence and empowerment gap
(41:13) They all have very different fractional backgrounds
(54:03) What the future looks like for PeakHR
(59:56) Rapid fire questions
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Steve Cadigan, former CHRO at LinkedIn, author, and professor, joined us on The Modern People Leader.
We talked about rebuilding our relationship with technology, why every company should have an AI ethics advisory board, and where he’d start with AI if he had a blank check.
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This episode was brought to you by Tilt. Learn more at hellotilt.com/mpl.
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(2:27) Good news stories
(7:50) Steve is helping build talent strategies for Portugal’s government
(10:45) On his time at EA
(16:30) This is our moment to rebuild our relationship with technology
(27:58) AI can help us identify skills and talent
(31:42) Every company needs an AI ethics advisory board
(38:21) Let’s go after the big things like eliminating distraction
(41:37) Where he’d start with AI if given a blank slate
(47:23) Rapid fire questions
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Dom Boon, VP of People at Liberty Latin America, joined us on The Modern People Leader.
We talked about why you should aspire to be a people leader, how their people team is impacting public policy in the markets they operate in, and how the small tweaks they’ve made to the EX have made an impact on their 10k+ employees.
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This episode was brought to you by Tilt. Learn more at hellotilt.com/mpl.
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(3:11) Good news stories
(10:21) What’s new with Dom since he last joined MPL on Episode 43
(12:18) What Dom loves about working at LLA
(15:19) How he describes the work he does in HR to family
(16:16) Why people should aspire to go into HR
(17:30) Why Dom keeps coming back to MPL
(19:37) Dom’s challenge for MPL
(26:20) Biggest changes to LLA’s people strategy the last 2 years
(29:00) Being a purpose driven organization
(30:59) Progressive People Policies at LLA
(34:16) Enhancements to their employee experience
(38:42) How they structure ‘tiger teams’ at LLA
(40:38) Dom is proud of the changes on the parental leave front
(46:58) Rapid fire questions
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Matt Bradburn, Founder of The People Collective, joined us on The Modern People Leader.
We talked about why the People Ops as a Product movement is picking up steam, how to pilot this approach, and the biggest pitfalls when making the change.
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This episode was brought to you by Tilt. Learn more at hellotilt.com/mpl.
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(2:04) Good news stories
(6:36) Matt’s career journey
(10:56) What The People Collective does
(14:00) Why we should be jealous he gets to work at The People Collective
(15:35) The possibility of humans and technology working together
(19:47) The challenges we’re going to face with AI
(24:15) The skills junior employees should be focusing on
(29:10) The best CPOs are data-driven, great storytellers, and know how and when to use empathy
(34:50) The “People Ops as a Product” movement
(45:08) Piloting People Ops as a Product
(46:08) How to identify areas to pilot People Ops as a Product
(49:05) Biggest pitfalls when moving to People Ops as a Product
(55:09) Rapid fire questions
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Gianna Driver, CHRO at Exabeam, joined us on The Modern People Leader.
We talked about how Exabeam’s HR team built their AI roadmap and which AI for HR use cases have been the most successful for them.
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[02:00] - Good news stories
[06:00] - Gianna's career journey and her unexpected path into HR
[10:00] - Discussion on pivotal career moments and the importance of supportive leadership
[13:00] - Learning from failures
[17:00] - Gianna talks about the integration and challenges of implementing AI within HR at Exabeam
[21:00] - Initial failures and subsequent successes in adopting AI for HR at Exabeam
[25:00] - Practical applications of AI in writing job descriptions and updating employee handbooks
[30:00] - The potential and limitations of AI in handling complex HR tasks and strategic decision-making
[34:00] - Gianna offers her perspectives on the future roles of AI in enhancing employee experience and development
[40:00] - Discussing the ethical considerations and policy frameworks necessary for AI deployment in HR
[45:00] - Closing thoughts on the importance of courage and innovation in HR
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Laura Putnam, CEO & Founder of Motion Infusion, joined us on The Modern People Leader.
We talked about the state of wellbeing, why managers are our greatest hope in getting workplace wellness to work, and the 3 simple actions every manager can take to promote wellbeing on their team.
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(1:10) Good news stories
(9:14) Laura’s journey and how that led her to found Motion Infusion
(13:14) Getting every person and team in motion
(15:00) Laura’s daily wellness practice
(16:10) We’re creatures of culture and environment
(18:09) The current state of wellbeing & the massive “knowing and doing” gap
(23:28) Creating mini “blue zones” in your company
(24:57) The biggest blocker to promoting wellbeing in the workplace
(30:22) Managers are our greatest hope in getting workplace wellness to work
(37:44) The 3 key calls action for managers
(40:00) Using nudges and cues to promote wellbeing
(48:46) Rapid fire questions
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Samantha Simmons, SVP, People & Culture at Spurs Sports & Entertainment, joined us on The Modern People Leader.
We talked about how the Spurs are redefining their Employee Value Proposition, the work they're doing to move towards a more unified culture, and what the phrase "pounding the rock" means for their organization.
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This episode was brought to you by Pyn. Get access to their Employee Journey Designer here.
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(2:38) Good news stories
(8:15) Samantha’s story
(16:40) Spurs Sports & Entertainment is more than just the San Antonio Spurs
(19:20) Why we should be jealous that she gets to work for the Spurs
(21:25) Change management is all about prioritization, transparency, communication, and connection
(23:06) Even the sports industry is having to change for it’s people
(25:50) The culture of change and innovation within the Spurs organization
(28:07) How Samantha prioritized the work when she joined the Spurs
(29:44) Her style of play in HR
(31:00) The design of their people team
(33:47) Defining the employee value proposition for the Spurs
(37:24) Aligning the culture of the separate entities (San Antonio Spurs, Austin Spurs, and San Antonio FC) to the overarching Spurs organization
(40:50) Working towards a unified culture
(43:00) What “pounding the rock” looks like at the Spurs
(46:50) Rapid fire questions
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AJ Thomas, Global People Leader, Board Member, & Award-Winning Children’s Book Author, joined us on The Modern People Leader.
She shared a framework for getting back to the basics in HR, why we need to “throw away the career path”, and the 1 lesson every adult would take away from AJ’s children’s book about teams.
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This episode was brought to you by Pyn. Go check out Pyn’s list of 50 over 50 Women in Tech.
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(2:08) Good news stories
(7:02) AJ’s story
(14:00 What pulled AJ into the HR world
(18:03) AJ is a “Chaos Pilot”
(22:12) Everyone is actually an HR leader
(26:40) A framework for getting back to the basics: Philosophy, Process, & Practice
(31:30) “Unrecruiting” at X
(37:45) AJ says we need to throw away the career path
(44:54) The Four immutable laws of the spirit
(50:00) AJ wrote a book for kids about teams
(51:08) The 1 lesson every adult would take away from AJ’s children’s book about teams
(53:30) Rapid fire questions
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Q Hamirani (Chief People Officer, Paper) and David Hanrahan (Chief People Officer, Flare) joined us on The Modern People Leader.
We talked about HR’s role in driving your company’s AI strategy, the best use cases for AI in HR, and why you need a solid data strategy first.
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This episode was brought to you by Deloitte. Download their FREE Generative AI and the Future of Work report.
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(1:17) Good news stories
(8:12) How the SXSW AIHR event came to fruition
(16:22) You need a data strategy before you can have a real AI strategy
(23:37) Whose responsibility is it to drive AI in the company
(25:51) How HR leaders can identify where to invest in AI efforts
(31:33) We’re still very much in the innovation cycle of AI in HR
(36:00) Using AI for Talent Development
(38:56) There’s a lot of noise in the AI HR space right now
(40:06) The best use cases for AI in HR that came out of the workshop
(43:00) The one thing all people leaders need to hear about Generative AI in the workplace
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Stacey Nordwall, VP of People Strategy at Pyn, joined us on The Modern People Leader.
We talked about the burnout cycle in HR and where it stems from, her advice for all of the exhausted people leaders out there, and the questions you should ask during the interview process to vet out whether it’s a people-first org or not.
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This episode was brought to you by Pyn. Get access to their Employee Journey Designer here.
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(1:28) Good news stories
(5:45) Stacey’s career journey and what led her to Pyn
(11:39) How she explains what Pyn does
(12:20) Why we should be jealous that she gets to work there
(14:13) The burnout cycle in HR and where it stems from
(17:35) On the narrative that HR leaders don’t have business acumen
(27:18) Stacey’s thankful for the new thought leaders in HR stepping into the space
(28:45) Her advice to all of the exhausted people leaders out there
(34:30) Red flags in the interview process while looking for a People Leader role
(40:00) Ask to meet with a board member and a junior employee to get the full picture of what it's like to work at the organization
(42:15) The one question you should ask during the interview process for a People Leader role
(44:18) What’s up with fractional HR
(50:00) Rapid fire questions
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Dena Upton, Head of People at Dandy, joined us on The Modern People Leader.
We talked about the value framework that she uses to evaluate big career moves, building out the employee value proposition at Dandy, and how their path to profitability is providing employees with more career equity.
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This episode was brought to you by Pyn. Get access to their Employee Journey Designer here.
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(1:02) Good news stories
(5:52) What’s changed since she joined MPL the first time in March 2021
(8:30) Dena’s personal value framework that she uses when considering a new role
(14:08) People decisions can topple an organization
(16:17) What Dandy does
(18:25) Why we should be jealous that Dena gets to work at Dandy
(22:10) Building the employment brand muscle at Dandy
(28:15) Skills meritocracy
(31:40) Building out the employee value proposition
(34:48) Being open about why your company might not be a good fit for people
(37:30) How they’re connecting corporate and manufacturing employees with one another
(40:32) Dena is always looking for more feedback from employees
(44:15) Their path to profitability
(47:47) Career equity at Dandy
(50:37) “Learning big” with your employees
(54:00) Rapid fire questions
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Colleen McCreary, a 6x Chief People Officer turned VC, joined us on The Modern People Leader.
We talked about how her superpower as a VC is being able to look beyond just the spreadsheet, the lesson she learned early on about profitability giving you freedom, and why the VC world should be bringing in more people from HR.
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This episode was brought to you by Pyn. Get access to their Employee Journey Designer here.
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(1:42) Good news stories
(9:52) Colleen’s story and how she ended up in the VC world
(22:14) People from her Microsoft days that went on to do big things
(25:28) What she does at Ribbit Capital and why we should be jealous she gets to work there
(28:49) All of the things the spreadsheet WON’T tell you
(33:14) Learning to think like an investor
(36:37) The steps to bringing in a new deal is very similar to recruiting
(41:30) Colleen’s view on the state of HR
(46:38) The lesson she learned early on about profitability giving you freedom
(49:14) What would be keeping her up as a CPO right now
(54:25) Rapid Fire Questions
(55:44) Why the VC world should be taking more people from HR
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Anessa Fike, Author & “Queen of Fractional HR”, joined us on The Modern People Leader.
We talked about what’s contributed to her success as a fractional people leader, why it’s hard to move the needle in HR, and why we need to stop going through motions in HR.
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If you’re an HR leader that’s trying to uplevel your managers’ 1x1 meetings, check out Leapsome’s FREE Meeting’s Module.
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(1:33) Good news stories
(8:54) Anessa’s story
(17:44) The more open you are to the universe, the more opportunities you will see
(19:47) What’s contributed to her success as a fractional people leader
(23:00) The state of the union for HR
(25:50) It’s hard to move the needle in HR because it’s set up that way
(29:06) The Revolution of Work: Fuck the patriarchy and the workplace it built
(31:41) Stop going through the motions as an HR leader
(38:40) Why CEOs are more prone to listening to a fractional executive over their people leader
(40:55) You’re allowed to be way bolder as a fractional HR leader
(44:20) The real reason she thinks there’s a disconnect between CPOs and CEOs
(50:27) We need to step away from fear based leadership
(52:40) Where to get her new book
(53:47) Rapid fire questions
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David Hanrahan, Chief People Officer at Flare, joined us on The Modern People Leader.
We talked about how he’s testing team performance reviews at Flare, the learnings from a survey that he sent out to 61 first-time CPOs, and why you should seek out mentorship from executives outside of HR.
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This episode was brought to you by Pyn. Get access to their Employee Journey Designer here.
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(1:45) Good news stories
(5:30) What David’s been up to since we had him on in 2021
(11:02) What Flare does
(13:11) Why we should be jealous that David gets to work at Flare
(16:11) Rebuilding culture after a great period of change
(22:16) The emergence of AI & how constant change is the new reality
(25:20) Advice for People Leaders out there that are going through layoffs
(29:50) Sharing the plan coming out of layoffs
(31:30) Team performance reviews
(37:03) The actionable feedback that’s come out of team performance reviews
(43:00) Learnings from the survey that David sent out to first-time Chief People Officers
(47:30) Seeking mentorship from leaders outside of the HR world
(48:50) Rapid fire questions
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Lindsey Nehls, Co-Founder at Elevate Leadership, joined us on The Modern People Leader.
We talked about the importance of having a common management language, the 70:20:10 rule for learning, changing behaviors in your company, and the “no drama feedback model”.
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Learn more about the “No-Drama Feedback Model”: https://www.elevateleadership.com/modernpeopleleader
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This episode was brought to you by Pyn. Get access to their Employee Journey Designer here.
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(1:08) Good news stories
(5:51) Lindsey’s “full life story”
(13:30) How she looks at manager effectiveness
(14:50) The 3 traits of an effective manager
(17:22) On whether it’s harder to be a manager today
(18:42) What’s holding managers back from being effective
(20:17) The difference between good and bad manager training
(25:18) Building a business case for manager training
(30:44) Bringing people together to learn
(33:51) Having a common management language
(38:00) Training on skills that are specific to your company
(39:14) The 70:20:10 model
(42:30) Changing behaviors in your company
(48:30) The no-drama feedback model
(54:08) Rapid fire questions
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Zapier’s Wade Foster (Co-Founder & CEO) and Brandon Sammut (Chief People Officer) joined us on The Modern People Leader.
We talked about how they pre-vetted their match in the interview process, why they did a company-wide AI hackathon, and how Zapier’s people team is building with AI.
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If you’re an HR leader that’s trying to uplevel your managers’ 1x1 meetings, check out Leapsome’s FREE Meeting’s Module:
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(1:23) Good news stories
(7:29) How Zapier found their dream Chief People Officer
(12:14) How this CPO pre-vetted the match with his CEO before accepting the offer
(15:49) Zapier CEO put all the cards on the table for their Chief People Officer before he took the job
(25:04) They swapped their 360 feedback in the interview process
(30:33) How they shaped the prioritization of the people team
(34:40) Zapier did a company-wide AI hackathon
(41:41) What Zapier's People Team is building with AI
(44:52) Rapid Fire Questions
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Jennifer Henderson, Founder & CEO at Tilt, joined us on The Modern People Leader.
We talked about her disappointing experiences in corporate America that led her to building Tilt, the history of leave, the #1 way to create gender parity in the workforce, and what it looks like to successfully help people navigate these big life moments.
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Learn more about Tilt at hellotilt.com/mpl.
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(0:50) Good news stories
(6:33) Jen’s disappointing experience in corporate America led her to building Tilt
(12:00) What Tilt does
(15:14) The history of leave
(18:06) Why leave is here to stay
(26:09) How AI is impacting the leave management space
(32:42) The #1 way to create gender parity in the workforce
(34:25) What a successful leave looks like
(39:17) How Tilt is drinking their own champagne
(41:08) Rapid fire questions
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James Hudson, former TA leader at Nike and Levi’s, joined us on The Modern People Leader.
We talked about why the job market is more broken than ever before, why you should be more customer-centric in how you’re building talent pipelines, and how to make yourself more discoverable to recruiters on LinkedIn.
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If you’re an HR leader that’s trying to uplevel your managers’ 1x1 meetings, check out Leapsome’s FREE Meeting’s Module.
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(1:58) Good news stories
(8:43) His career journey
(32:30) The job market is more broken than ever
(39:30) Remote jobs are getting 8x the volume of applications
(42:24) Build long term talent pipelines by being more customer centric
(46:27) How to make yourself more discoverable to recruiters on LinkedIn
(52:03) Building a tech stack for the future in recruiting
(55:00) Rapid fire questions
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Kathy Martinez, VP, Global Disability Inclusion at Expedia Group, joined us on The Modern People Leader.
We talked about her journey to becoming the VP of Disability Inclusion at Expedia, how everyone is accommodated, and why you should hire more people with disabilities.
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This episode was brought to you by Pyn. Get access to their Employee Journey Designer here.
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(2:02) Good news stories
(6:10) Kathy’s story
(13:37) What Kathy does as the VP, Global Disability Inclusion
(19:45) Everyone in the workplace is accommodated
(36:25) Why you should hire more people with disabilities
(41:56) Rapid fire questions
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The Disrupted Workforce’s Nate Thompson and Alex Schwartz joined us on The Modern People Leader.
We talked about why the future of work is the future of human identity, how HR can lead the change on the AI front, and why everyone needs to have a “Future of Work mindset”.
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If you’re an HR leader that’s trying to uplevel your managers’ 1x1 meetings, check out Leapsome’s FREE Meeting’s Module.
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(1:57) Good news stories
(10:30) The story behind “The Disrupted Workforce”
(26:20) The Future of Work is the Future of Human Identity
(31:17) What a "future of work mindset" is
(39:01) HR can lead the change on the AI front
(45:10) HR can shape the new identity of work
(48:55) Rapid fire questions
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