3Sixty Insights HRTechChat

In this episode of #HRTechChat, Dylan Teggart sits down with Heike Wiesner, Global Sales Growth Director HCM, and Alastair Pride, Managing Principal Consultant, of Unit4 to explore the evolving role of payroll as a strategic business driver. They discuss how cloud migration, integrated ERP systems, and innovations like Unit4’s Payroll Navigator are transforming payroll from a back-office function into a core asset for workforce planning, compliance, and employee trust. From real-time visibility to faster, smarter deployments, Heike and Alastair share how Unit4 is helping organizations simplify complexity, boost efficiency, and adapt to shifting workforce demands. If you think payroll is just about getting people paid, it’s time to think bigger.

AI is changing the game—but not in the way you think. In this episode of #HRTechChat, we’re sharing a special swapcast from the PeopleTech podcast hosted by Mark Feffer, featuring Samrat Krishna of Darwinbox. Samrat unpacks how AI agents are killing the “toggle tax” and rethinking enterprise software altogether. Instead of juggling dozens of systems and interfaces, agents now act on your behalf—fetching info, taking action, and streamlining workflows across platforms. They dig into the mechanics of MCP (Modular Component Protocol), how Darwinbox is building for agent-first environments, and what HR leaders should automate today to unlock strategic headspace tomorrow. If you think AI is about replacing people, you’re asking the wrong question. Tune in to learn how to shift from assistance to agency—and why that shift changes everything.

Small businesses face growing complexity in HR, payroll, and benefits—but too often, leaders carry the burden alone. In this episode of #HRTechChat, Dylan Teggart talks with Meredith Reilly, Chief Sales Officer at isolved, about why it’s time to stop going solo. Meredith shares how modern HR demands strategic partnerships—not just tools—and how activating an “advisory village” can help leaders scale smarter. From tech fluency to cultural alignment, they break down what today’s HR advisors must bring to the table. If you’re still treating vendors as service providers, you’re missing the point. Tune in to learn how synergy, not solo effort, drives results.

In this episode of GTM Innovators, host Kyle James sits down with John Baldino, President of Humareso and co-host of the But First Coffee Podcast, for a candid conversation on the future of AI in the workplace. This discussion explores how organizations must balance innovation with responsibility when adopting AI technologies. John shares his insights on building trust, maintaining ethical standards, and preserving the human element as AI continues to reshape the way we work. From recruitment to performance management, this episode offers practical advice for leaders navigating the rapidly evolving landscape of technology and talent.

As organizations face growing complexity and rapid change, the need for simple, integrated HR solutions is more urgent than ever—especially in industries where high attrition and operational efficiency collide. In this episode of #HRTechChat, 3Sixty Insights’ Dylan Teggart sits down with Ahmad Noordin, VP of HR Technology at a leading U.S. property management company, to explore how HR and IT can partner to drive better employee experiences without overcomplicating processes. Ahmad shares how his background in both technology and HR uniquely positions him to bridge the gap between functional needs and technical capabilities. Together, they discuss the growing shift toward simplification in HR tech, the role of no-code and low-code platforms, and why ease of use has become a competitive advantage in workforce technology. From selecting practical solutions and balancing vendor partnerships to embracing AI as a wrapper for fragmented systems, Ahmad unpacks how organizations can reduce friction, improve usability, and deliver faster outcomes for managers and employees alike. How can HR and IT avoid working in silos? Why is simplification the new sophistication? And where does AI fit into the evolving digital employee experience? Tune in as Ahmad offers clear, actionable insights on uniting people and technology in pursuit of seamless, human-centered HR.

As workforce expectations evolve and hiring challenges mount, the need for seamless, scalable recruitment strategies has never been more critical—especially in industries where speed and simplicity make or break business outcomes. In this episode of HRTechChat, 3Sixty Insights’ Dylan Teggart sits down with Heidi Barnett, former CEO of ApplicantPro and now a strategic leader at isolved, to discuss the recent merger between the two companies—and what it means for the future of talent acquisition. Heidi brings her marketing-first mindset to HR, unpacking how ApplicantPro’s streamlined, high-conversion applicant tracking capabilities are now being scaled through isolved’s expansive HCM platform. Together, they explore the rising pressures on HR teams in SMB and mid-market companies, the realities of modern recruitment in high-turnover sectors like restaurants and healthcare, and the critical role AI and automation play in supporting overworked managers. From applicant matching and video screening to managed recruitment services and mobile-first candidate engagement, Heidi explains how isolved and ApplicantPro are combining forces to help businesses move faster, hire smarter, and reduce operational friction—without sacrificing human connection. What makes recruiting harder than ever in today’s labor market? How can AI actually restore humanity in the hiring process? And how can HR tech providers meet the needs of growing businesses across a fragmented talent landscape? Tune in as Heidi shares practical insights on speed-to-hire, employee retention, and why the future of recruiting is both tech-driven and deeply human.

As quick-service restaurants (QSRs) continue to adapt in a post-pandemic world, the challenges of managing a dynamic, high-turnover workforce have never been more complex. In this episode of HRTechChat, 3Sixty Insights' Geoff Webb sits down with Yutaka Takagi, Principal Product Evangelist at isolved, to explore the fast-paced world of QSRs and how human capital management technology is playing a pivotal role in workforce transformation. With deep insight into the daily realities of QSR operators and managers, Yutaka shares how evolving employee expectations—especially among Gen Z—are reshaping hiring, scheduling, and engagement strategies. He explains how the speed and fluidity of the QSR environment demand not only flexible tools but also a shift in how organizations think about HR: from back-office admin to real-time frontline support. From earned wage access and self-service scheduling to AI-driven hiring and always-on HR chatbots, isolved is helping QSR leaders streamline operations and improve the employee experience—without compromising on cost or efficiency. What does it take to attract and retain Gen Z talent in a high-churn environment? How can technology reduce friction for managers and enhance engagement for hourly workers? And how are QSRs rethinking their tech stacks to support sustainable growth? Tune in as Yutaka dives into the unique pressures of the QSR space, the power of automation in small physical workspaces, and how isolved is empowering employers to act fast—and smart—at every stage of the employee journey.

As the role of brokers continues to evolve, they are no longer just insurance providers but strategic advisors helping businesses navigate workforce complexities. 3Sixty Insights' Geoff Webb sits down with Andrea Dumont, Vice President of Channel Marketing at isolved, to discuss how brokers are adapting to meet the changing needs of HR and HCM. With over 20 years of experience in the industry, Andrea shares insights into how brokers are expanding their service offerings, leveraging technology, and strengthening client relationships to provide greater value. She explores the increasing reliance on brokers for strategic business advice, the impact of compliance challenges, and how HR technology plays a central role in delivering long-term success. How are brokers differentiating themselves in a crowded market? What role does trust and technology play in building lasting client partnerships? Tune in as Andrea breaks down the latest trends shaping the broker landscape and how HCM platforms like isolved are helping them stay ahead.

As companies navigate hybrid work models and return-to-office (RTO) strategies, HR leaders are pivotal in shaping workplace culture and ensuring a seamless transition. 3Sixty Insight's Dylan Teggart sits down with Kathy Claytor, Chief Human Resources Officer at Delta Dental and board director at HRCI, to explore why HR should take the lead in facilities management. With over 25 years of experience in HR leadership across financial services, government, and technology, Kathy shares how workplace design, employee well-being, and strategic planning impact productivity and engagement. She discusses Delta Dental’s approach to hybrid work, the importance of space planning, wellness initiatives, and how organizations can balance business needs with employee expectations. Are companies rushing RTO too quickly? How can leaders create an office environment to which employees want to return? Tune in as Kathy shares her expert insights on the future of work, hybrid work trends, and how HR can drive workplace success.

In this episode of #HRTechChat, Lynn Hurley, an experienced HR leader, joins Dylan Teggart to break down the 2025 job market, AI’s impact on hiring, and why recruiters must think like marketers. They explore how economic uncertainty and AI adoption are slowing hiring, why networking has overtaken job applications, and how employer branding can make or break talent acquisition. Lynn also tackles ghosting in recruitment and what companies must do to fix it.

Steven O’Brien, Senior Vice President of People Solutions at Syneos Health, joins Dylan Teggart for this episode of #HRTechChat. With over 20 years of experience in HR and talent acquisition, Steven shares his transformative approach to building high-performing teams by emphasizing the critical role of organizational design, culture, and team dynamics. From his unique experiences at IBM to his insights on avoiding the pitfalls of “top talent” myths, Steven discusses how autonomy, task variety, and feedback are essential ingredients for unlocking potential. He also explores the impact of generative AI and modern assessment tools on enhancing productivity and fostering workplace innovation.

John Sumser, VP of Marketing at Salary.com and a seasoned industry analyst with over 30 years of experience, joins Dylan Teggart for this episode of #HRTechChat. Together, they explore the shifting landscape of compensation and the profound ways pay transparency and AI are shaping the future of work. From his beginnings analyzing the job board industry at the dawn of the internet, John offers a wealth of knowledge on HR technology and the critical role compensation plays in business strategy. In this episode, John shares his unique perspective on key trends transforming the workforce, from navigating an aging labor market to the challenges of integrating vast amounts of data into actionable insights. With a thoughtful approach to ethics, technology, and innovation, John provides listeners with a deeper understanding of how organizations can adapt to thrive in an evolving workplace.

Ben Mones, CEO and Founder of FAMA, joins Dylan Teggart for this episode of #HRTechChat to discuss the evolving landscape of AI in HR technology and talent assessment. With over a decade of experience leading FAMA, a company dedicated to providing behavioral insights through digital footprints, Ben shares his journey from launching FAMA via an accelerator program to becoming a leader in the field. He recounts the company's origin story, inspired by an incident of workplace misconduct, and discusses FAMA's role in helping employers identify potential risks through online behavior analysis. Ben and Dylan explore the broader trends shaping HR tech, including the increasing sophistication of AI procurement processes, the impact of societal movements on hiring practices, and the challenges of integrating AI into decision-making frameworks. Ben also highlights Fama’s approach to empowering HR professionals with actionable insights while maintaining ethical and legal standards. This conversation sheds light on the interplay between AI, workplace culture, and the future of hiring, making it a must-listen for HR leaders and technology enthusiasts alike.

This guest podcast, originally aired on People Tech, features Mark Feffer in conversation with Opal Wagnac, Senior Vice President of Market and Product Strategy at isolved. Together, they unpack the state of AI in HR, exploring how leaders can distinguish between AI solutions that deliver real value and those that are mere hype. In this episode, Opal discusses the challenges of AI adoption in the workplace, the evolution of tools like retention predictors and recruiting automation, and the growing alignment between human intuition and machine learning. She highlights practical AI applications in recruiting, payroll, and employee learning, while shedding light on how AI is transforming HR tasks to focus on connection, empathy, and strategic innovation. Opal also delves into the art of the possible, offering a vision of how AI can empower HR professionals to reimagine their roles and elevate the employee experience.

This guest podcast, originally aired on People Tech, features Mark Feffer and Pragya Gupta, Chief Product and Technology Officer at isolved, as they explore AI's growing impact on HR. In this episode, they discuss shadow AI, automation, and the ethical considerations shaping today’s AI applications in HR. Pragya shares insights on how AI is transforming daily HR tasks, enhancing personalization, and streamlining strategic decisions across organizations.

Welcome to Podcast 6 of The Five Talents that Really Matter. Over the last 5 podcasts, I have wondered -- "What happens if you do not possess the talents that really matter?" It goes without saying that there are people in leadership positions today that do not possess those talents. So, we arrive at the Four harsh Truths: 1. Not everyone is or can be a leader. If you go into any organization, you can quickly see those that are leaders versus those in leadership positions that do not have the natural talents to effectively lead. In earlier podcasts, we talked about the fact that talents are innate. They are consistent over time and resistant to change. They are pervasive—present in our daily work and personal lives. In a world of nature versus nurture—innate talents are nature. Barry makes the point in this episode that organizations must stop lying to their employees and telling them that everyone can be a leader. Everyone has their level – and people can still make significant contributions to their organization without occupying a leadership role that doesn’t suit their natural dispositions. 2. We might never solve the lack of workplace diversity. Organizations have disproportionately hired in favor of a privileged group. We know that the biases that cause discriminatory hiring do not change through training programs. Your organization does not need a Chief Diversity Officer to take the right actions, but you should be well-versed in psychometric assessment as an important step toward mitigating unchecked biases that disadvantage talented candidates. 3. Leadership characteristics are hard to develop. Leadership cannot be taught to those who do not possess the natural talents to succeed. Barry and Sarah remind us that if everyone could learn leadership, we would not see such a dearth of Talent at the top of companies. 4. Personalities and Talents aren’t the same thing. Here is the takeaway that is significant—If you want to use assessments that matter, predictability is the key—results should be stable over time, and they should be valid predictors of performance. Talent assessments are not the same thing as a personality inventory. Talent assessments that are built to measure potential and predict success are more reliable, valid, and fair. Join Barry Conchie and Sarah Dalton for the discussion on the Four Harsh Truths—and learn about how you can be brilliant and contribute even if you do not possess the Five Talents that Matter.

James Griffin is a Principal Consultant at the UK-based Skills Collective. His work focuses on skills, enterprise SaaS (Software as a Service), talent transformation, and consulting, all of which revolve around the customer. His deep expertise lies in reimagining talent transformation strategies and understanding how to begin implementing skills-based approaches within organizations. He has positively impacted several SaaS organizations, including Degreed and Elevate Direct. With Principal Analyst Dylan Teggart, they discuss the shift from traditional job-based hiring to skills-based hiring, driven by the need for more tailored employee selection. James highlights the growing confusion in the software market, urging organizations to focus on tools that demonstrate clear value and align with corporate strategies.

In this podcast, our authors, Barry Conchie and Sarah Dalton, take us through the last three Talents in this series. Our conversation is organic moving between Harnessing Energy, Exerting Pressure, and Increasing Connectivity. Here are high level ideas around these talents: Harnessing energy: Every organization needs energy to function. Leaders need energy to power themselves, as well as power others. The authors offer a great metaphor, that of being the manager of a power plant. Without energy, things do not get done. Energy drives performance and commitment. People are drawn to high energy organizations and high energy leaders. Exerting Pressure: What I love about this discussion in the book is that we learn the nuance of how inspiring others to action and effective influencing helps leaders meet the expectations they have set. Increasing connectivity: It would be impossible to move an organization forward without focusing on relationships. Here are three critical issues for leaders that help build relationships that matter. High performing leaders display elevated self-awareness and the ability to read others. The best leaders build close relationships and invest in their high performers. High Performing leaders are accountable for the overall integrity of the organizational network. They hold themselves and others to the highest ethical standards. Join in listening to this podcast to gain the insights that shape how these Talents drive personal and organizational success. Learn what Barry and Sarah discovered in their research, and why these Talents drive leadership success.

Rémi Champeix is a global payroll transformation lead with over 15 years of experience in payroll strategy, process design, and system implementations. In this HRTechChat with Dylan Teggart, Rémi discusses his passion for enabling people, simplification, and inclusive leadership. He also addresses EU tax compliance challenges, emerging payroll models, and the limitations of AI in the European market.

Welcome to the fourth podcast in The Five Talents that Really Matter series.  In this podcast we begin to introduce the five talents, beginning with Setting Direction and Controlling Traffic.   There is a familiar phrase: “If you don’t know where you are going, you’ll probably end up somewhere else."  While setting direction is where all great strategies begin, in our conversation with Barry Conchie and Sarah Dalton, the authors of The Five Talents, we learn that it might be one of the rarest talents. Successfully setting direction requires: 1. The destination has to be a place worth going to—a destination where people want to come along. 2. Getting people to come along is not just a matter of telling people your direction, you have to engage them—it requires listening, connection, and the ability to articulate a compelling picture around why you are going there. 3. It is important to connect each person to the destination and the work they are doing;  people have to know how they create value and how their contribution to work matters. Many times, however, leaders can propose a direction, and it is met with skepticism because the direction was formulated in a vacuum, or it was the result of consultants formulating a direction that is not authentic to where the organization needs to go to be a success in the marketplace.  What we know is that it is difficult to inspire people and build a shared commitment to the future state.   What we learn from Barry and Sarah is that you need to pay attention to the terrain.  Having a map is the beginning, but understanding the terrain is essential, and that is where controlling traffic is important.  It requires agility, adjusting to market conditions, recognizing opportunities that lie ahead, making sure that the organization is positioned for success.   What I love about this conversation is that Barry and Sarah give us notable examples of how the best leaders can control traffic.  Execution capability is essential—the ability to effectively execute and orchestrate action. Join the conversation on Setting Direction and Controlling Traffic to learn more. The Five Talent that Really Matter is available on August 27th.