On Aon

On Aon — Episode 92 Title: From Risk to Resilience — What’s Driving the Re/insurance Market In the latest episode of On Aon, Emma Crookes and Dave Nicholson explore the latest trends in the insurance and reinsurance markets. The conversation covers key trends in Property and Casualty, including the evolving pricing environment, the impact of tariffs and inflation and the significance of natural catastrophe losses in 2025. Looking ahead, the episode emphasizes the market’s resilience and the importance of addressing emerging and uninsured risks. With disciplined management and robust capital, the industry is well-positioned to navigate future uncertainties and foster a healthy insurance and reinsurance landscape for global clients. Key Takeaways:Reinsurers are leveraging strong capital positions and disciplined management to offer clients effective protection against volatility and large losses. The industry is innovating to address emerging and uninsured risks, with substantial opportunities in areas like casualty, real estate and data centers. Transparent dialogue and differentiation are increasingly important for insurers and reinsurers as they navigate evolving market conditions and client needs. Experts in this episode:Emma Crookes — Insurance Industry Vertical Leader, Aon (Host)Dave Nicholson — Global Client Leader for Reinsurance, Aon Key moments: (2:15) Two big property insurance trends to look out for: the impact of inflation and tariffs and natural catastrophe losses (4:00) While there is pressure in the original property insurance market, it's a very healthy time and a great time to be a reinsurance buyer. (8:55) A recent Aon report highlighted a $5 billion opportunity in emerging casualty risks. This underscores the potential for growth and innovation within the insurance industry.  Additional Resources:Relevance Through the Market Cycle: 5 Strategic Imperatives for Insurers to Drive Performance Soundbites:Dave Nicholson:“I think the view of Aon is a healthy insurance and a healthy reinsurance market is good for our clients and good for the world because it creates resiliency.” Dave Nicholson:“Then we think with the future potential of increased loss costs, it's a great time to add a little bit more limit on the top of your program to ensure that in the event of a large natural catastrophe, that your capital is well protected.”  

Financial wellbeing is an increasingly important topic for both employers and employees. A survey of multinational companies by Aon found that 88 percent of employees surveyed experienced financial stress, which has a major impact on resilience, self-esteem and relationships. In this episode of Better Being, our experts — Paul Gordon, Aon’s chief commercial officer for global financial wellbeing, and Fleur Iannazzo, financial wellbeing coach and content creator at Aon — explore how understanding and reshaping financial behaviors can lead to lasting financial security. Key Takeaways:There is a notable disconnect between what employees expect and what employers currently provide in terms of financial education and support.Understanding individual financial behaviors is essential for designing effective financial wellbeing programs that resonate with both employees and organizational goals.Financial wellbeing issues vary by sector — some industries face talent loss due to financial mismanagement, while others see spikes in cyber fraud during economic downturns. Experts in this episode:Paul Gordon, Chief Commercial Officer for Global Financial Wellbeing, Aon (Host)Fleur Iannazzo, Financial Wellbeing Coach and Content Creator, Aon   Key moments:(3:24) Financial stress is felt across all salary levels and industries. (5:33) There’s a big mismatch between employee expectations of financial wellbeing support and what employers are providing. (13:00) Financial wellbeing is coming to the top of everyone’s agenda. Additional Resources:2025 Employee Sentiment Study Soundbites:Paul Gordon: "So just retaining your best people by helping them understand their attitudes to money and how they can do things differently helps that organization." Fleur Iannazzo: "When you feel secure financially and resilient financially, it really improves your relationships and your emotional connections to people because of that independence."  

In this episode of On Aon, our cyber experts explore the escalating scale and complexity of cyber threats, from AI-driven attacks to systemic third-party risks. Hosted by Nancy Eaves, product leader for Cyber Solutions, and featuring insights from Brent Rieth, global cyber leader, and David Molony, EMEA head of cyber solutions, the conversation explores the evolving regulatory landscape, the strategic use of cyber insurance and the critical role of executive engagement in managing cyber risk.  Key Takeaways:Threat actors are using AI to scale attacks like phishing and ransomware, while organizations are deploying AI to improve detection, response and risk quantification. Cybersecurity has become a board-level priority, with executives embedding it into enterprise risk management due to its material impact. Global regulatory developments are encouraging greater transparency in cyber incident reporting, reducing reputational stigma and enhancing collective defense. Despite rising claims, cyber insurance pricing has declined thanks to market maturity, improved risk modeling and diversified underwriting strategies.Experts in this episode:Nancy Eaves — Product Leader, Cyber Solutions, Aon (Host)Brent Rieth — Global Cyber Leader, Cyber Solutions, AonDavid Molony — Head of Cyber Solutions EMEA, Aon  Key moments:(0:55) The increase in frequency of reported cyber incidents, including AI-driven threats, ransomware and cloud and identity-based intrusions. (3:50) The reputational impact of cyber incidents on organizations. (13:30) The factors contributing to the buyer-friendly market for cyber insurance Additional Resources:2025 Global Cyber Risk Report Soundbites:David Molony: “Ultimately, we are seeing threat actors leveraging generative AI to create highly personalized phishing campaigns and deepfake content, making social engineering more effective.” Brent Rieth: “I'd add it's important to continue to drive a holistic approach to navigating cyber risk. It's incredibly complex. It can't be managed in isolation by any individual stakeholder.”  

The key to ensure employees grow — and stay — at an organization is creating a supportive environment where everyone can flourish. In this episode of Better Being, host Susan Fanning, Aon's Head of Wellbeing Solutions in Asia Pacific, talks to executive coach Tini Fadzillah, contributing author of The Purple Book of Coaching, about how leaders can develop both their task and relational skills to effectively support their teams. Key TakeawaysFostering a team environment that supports everyone contributes to resilience and wellbeing.Feedback from employees through surveys and data collection is vital to identify areas that need attention and foster a supportive environment.Strong social connections are linked to greater fulfillment and performance.Inter-functional collaboration  builds trust and psychological safety. Experts in this episode:Susan Fanning — Head of Wellbeing Solutions, APAC, AonTini Fadzillah —  Executive Coach and Trainer Key moments:[09:33] Why organizations should be more like a village and develop a communal approach.[12:41] Leaders who model wellbeing behaviors contribute to a more engaged and productive workforce.[15:21] The importance of trust within teams. Additional Resources2025 Employee Sentiment StudyAon Asia Mental Health Index Report Soundbites:Tini Fadzillah: "Can I trust you to reveal what's really going on in my heart and my head? Yeah. And trust meaning that you're not going to use it against me." Tini Fadzillah: "We're better with a few brains working together versus one brain trying to figure everything out."

“On Aon” - Episode 90: Title: Navigating the Future of Total RewardsThe right Total Rewards strategy is crucial for an organization to reward, recruit and retain talent. In this episode of On Aon, we examine how people leaders are playing a vital role in bridging the gap between employee needs and organizational goals. Our hosts, Heidi Burnett and Stephanie DeLorm, discuss a multi-dimensional approach to decision-making and how AI, while promising greater efficiency, also highlights the importance of human connection and purpose.Key takeaways:The role of Total Rewards leaders has transformed from managing programs to strategically shaping organizational culture, talent strategy and reputation.By optimizing AI, organizations can reclaim time to lead and connect with purpose.Employers need to make deliberate investment decisions that align with what truly matters to employees. Experts in this episode: Heidi Burnett — People Solutions and Impact Leader, Aon People Organization (HR)Stephanie DeLorm — Global Total Rewards Commercial Leader, Aon Key Moments:[2:55] How the concept of Total Rewards has changed over the years. [5:53] For every dollar that you're spending on Total Rewards, are you aligning it to what matters most to your people — and your organization? [9:50] The four key value drivers of Total Rewards: competitive value, employee value, financial value and strategic value. [17:30] The shape of Total Rewards in five years’ time.Additional Resources:2025 Employee Sentiment Study Soundbites: “The way we look at it, when it's done right, a really well-structured Total Rewards program really drives both for the employer and the employee value so that your workforce is engaged, productive, aligned with your business objectives, and your people are feeling that sort of compelled belief and motivation to show up at work every day.” — Heidi Burnett“Overall, Total Rewards five years from now will be even more dynamic, more data-driven, more personalized, purpose-led, and tightly aligned to both employee expectations and business priorities.”— Stephanie DeLorm

As the construction industry navigates emerging risks and evolving opportunities, this episode explores how these dynamics are reshaping insurance and surety strategies worldwide. Hosts Tariq Taherbhai and James MacNeal unpack the latest insights from Aon’s 2025 Global Construction Insurance and Surety Market Report, offering expert perspectives on market trends, regional dynamics and strategic recommendations for navigating today’s complex risk environment.Key takeaways:North America remains the strongest surety market, driven by public infrastructure and inflation-driven growth.High-tech manufacturing projects, such as data centers, are a major global growth driver for construction insurance and surety markets.APAC markets, especially India and China, are rapidly maturing, with increased use of commercial and construction guarantees.Construction companies are advised to start early in the insurance placement process and carefully evaluate contract structures to avoid coverage gaps and delays. Experts in this episode: Tariq Taherbhai — Chief Commercial Officer, Construction and Infrastructure, AonJames MacNeal — Global Industry Specialty Leader, Construction and Infrastructure, Aon Key Moments:[1:38] Three key trends driving insurance and surety markets for the construction industry[2:58] What’s driving construction trends around the world?[5:17] Technological innovation is at the forefront of everything.   [7:58] How the market is shaping up for construction liability.[10:09] The global surety market is projected to grow at about 5 percent annually for the next few years Additional Resources:2025 Global Construction Insurance and Surety Market Report Soundbites: “There seems to be an insatiable build going on in infrastructure, energy, high-tech manufacturing projects – for example, data centers that are just expanding rapidly globally.” — James MacNeal“Start early. Begin any insurance placement process as early as possible, especially if you have a complex, high-risk project. Underwriting timelines are lengthening due to increased scrutiny and demand.”— James MacNeal

How is the Life Sciences industry evolving? Aon’s Meaghan Piscitelli and Tanaz Moazami discuss the future of the industry, focusing on the transformative impact of AI and human capital management. They highlight the challenges of talent acquisition and retention and emphasize the importance of digital skills for the future life sciences workforce.Key Takeaways: Life sciences companies face increased competition for talent, particularly in digital roles.AI is transforming the sector through medical breakthroughs, improved patient care and operational efficiencies.This transformation also presents risks related to data privacy, cyber security and potential misuse of new technologies.HR is a critical strategic partner in helping life sciences leaders properly recruit and retain talent, navigate the changes brought by AI and maintain a competitive edge.Experts in this episode: Meaghan Piscitelli, Partner, Global Life Sciences Leader at AonTanaz Moazami, Human Capital Rewards Solutions Partner, Life Sciences Data at Aon North America Additional Resources:2025 Life Sciences Outlook: Building Preparedness to Mitigate Risks and Capture Human Capital Opportunities Soundbites from Guest Tanaz Moazami: It's a challenging time in the talent space, and you need to ensure that employee value proposition is articulated. When it comes to your AI strategy, are you building it or are you buying it? What kind of talent are you bringing in? And when you're bringing in the talent, are you looking at your cyber security? Are you looking at your data privacy? What kind of measurements are you putting in place? AI is already transforming the sector. So from medical breakthrough and patient care to the analytical efficiencies that can be realized through automation. But automation and process improvement has always been part of life sciences. I don't think that is new. But artificial intelligence is more about creating the efficiencies that comes with getting the product faster to the market.HR leaders should look at the impact of artificial intelligence in their own department. Research suggests that 24 % of roles are at risk of significant disruption due to artificial intelligence integration. When we look at the industry currently, it lags behind others when it comes to communicating and publishing salary ranges. So to gain a little bit of a ground, organizations should probably start offering training to their management, which probably will lead to more effective conversation about pay and also educating the employees about pay decisions and also career development. 

What makes Gen Z different from other generations in the workplace? How can an organization help all generations work their best? And what can senior leaders do to foster trust in a multi-generational workplace? In this episode of the On Aon podcast, Helen Payne and Anna Hislop discuss generational dynamics in the workforce.  Experts in this episode: Helen Payne, Global Director of Human Sustainability, AonAnna Hislop, Leadership Coach and Author, You Only Have to Ask, How to Realize the Full Potential of Gen Z at Work Key Moments: [1:37] What makes Gen Z different from other generations in the workforce[3:36] How senior leaders can build trust in the workplace[7:19] Other generations in the workforce[9:06] Examples of companies fostering high-performance across generations  Additional Resources:2025 Employee Sentiment StudyAnna Hislop, Leadership CoachYou Only Have to Ask, How to Realize the Full Potential of Gen Z at Work Soundbites: “Understanding and appreciating what all generations bring to the workplace is key to have a thriving team or a thriving company.” Anna Hislop“This generation (Gen Z) was shaped by quite an unstable world during their formative years. We had the economic instability during the Great Recession and what that did to their parents and other adults in their life. This is when conversations were had around the table of, I don't want to be just a number or I've dedicated so much time and so many years to this company and now I'm being laid off. There's no loyalty there to be had. So this is what shaped the younger employees and they're really working hard not to make the same mistakes as their older siblings or parents did.” — Anna Hislop“They're looking for a caring leader and they're looking for a leader who will give them clarity and direction. And they will work hard if they feel that they have the support, they know who cares about them and they know what they are expecting to achieve and do in their role.” — Anna Hislop

How is the food, agribusiness , and beverage industry building resilience amid intense volatility? In this episode of the On Aon podcast, Ciara Jackson and Marinus Van Driel discuss established and emerging risks in the industry, including prices, tariffs, weather, and AI. Experts in this episode: Ciara Jackson, Global Food, Agribusiness and Beverage Leader, Enterprise Client GroupMarinus van Driel, Partner, Workforce Transformation Advisory, North America Additional Resources:Better Decisions on Risk Capital and Human Capital for Food Agribusiness and BeverageWhy Pay Equity Should Be Every Food, Agribusiness and Beverage Leader’s PriorityMitigating Volatility and Maximizing Profits: A Guide to Risk Capital in the Food, Agribusiness and Beverage IndustryStrengthening Human Capital Strategies to Attract Talent in the Food, Agribusiness and Beverage Industry Soundbites: “Many organizations are launching AI and data science training programs to equip employees with the skills to work alongside automation rather than being replaced by technology. So we're seeing a lot of human technology interactions coming to the fore and organizations focusing on people enabling that to happen in a good and a seamless way.”— Marinus Van Driel“Many companies are partnering with universities and even at the high school level with STEM programs to introduce young people into careers in the food, agribusiness and beverage industry. This industry really provides incredible career growth opportunities. And what organizations are doing now is that they're emphasizing career growth for prospective employees whether it be through internships and apprenticeships, all the way through leadership training programs that are provided.” — Marinus Van Driel 

How is growing complexity and volatility impacting businesses around the world? And how can data and analytics help leaders make better decisions? On this episode of the On Aon podcast, we hear from Aon’s CEO, Greg Case, and Chief Administrative Officer, Lisa Stevens, about the opportunities for businesses to more effectively address risk and people issues and how Aon is going further, faster to help. Experts in this episode: Greg Case, CEO, AonLisa Stevens, Chief Administrative Officer, Aon Additional resources: 2025 Climate and Catastrophe Insight2024 Client Trends Report Key Moments: [1:50] What we heard from clients at our Property & Casualty Symposium[4:42] Aon’s Better Decisions Lab[6:33] The interconnected megatrends of Trade, Technology, Weather and Workforce[9:45] Opportunities for businesses in 2025 Soundbytes:Greg Case: “Our clients consistently remark that decision-making is becoming harder. Last year proved to be no exception and 2025 is off to a challenging and fast start…Yet in the face of this volatility, there's also significant opportunity for businesses and society to use data and analytics and innovative solutions to address their risks in new and more impactful ways.”Lisa Stevens: “We’ve identified four megatrends that are impacting every aspect of business decision making – Trade, Technology, Weather and Workforce…and the interconnected nature of these trends means that clients need advisors who are able to look at the connection points and provide integrated solutions and responses.” Greg Case: “Our clients have really responded to these megatrends, which are driving a level of complexity and volatility that has changed the way they think about risk and people issues.”Greg Case: “Our Better Decisions Lab brings together the content, the data, the analytics that we've been working so diligently on for a number of years in response to client need. It was a thrill to sit with our clients as they saw their own data come to life in real time and experience what this data could do for them as they think about the potential impact over time of climate risk on their overall portfolio of assets.”Greg Case: “I feel privileged to support our 60,000 colleagues at Aon on our mission to serve our clients and make a difference in the world. We have never been in a better position to help clients address their challenges, which is incredibly gratifying. If you want to see a happy Aon colleague, watch them wow a client – that really makes a massive difference at our firm.”Greg Case: “We've created what we believe is very much a first mover advantage. Our 3x3 Plan puts our firm in a position to curate and develop a set of analytics and content that will help us go further, faster and accelerate our Aon United strategy to serve client need.”

Despite risks becoming more interconnected and complex, some middle market companies are providing a model for others to follow. This On Aon podcast episode examines what successful middle market companies are doing in talent, risk management, and technology.  Experts in this episode: Don Ortegel, Executive Vice President, Aon North AmericaDouglas Farren, Managing Director of the Ohio State University’s National Center for the Middle Market  Key Moments: [3:18] Strong performance in the middle market[5:21] Interconnection between talent, risk, and technology[7:07] Supply chain disruption is a growing challenge[8:27] Companies scale their technology investment for success   Additional Resources:Driving Growth: The Role of People, Risk, and Technology in Middle Market SuccessNational Center for the Middle MarketNCMM & Aon On-Demand Webinar Soundbytes: “We found that companies that not only just pick the hottest or latest and greatest technology, but actually pick the ones that were right for their business and could be scaled appropriately were companies that that really kind of took off.” — Doug Farren“Most middle market companies tend to scale their technology investments. In other words, they may not have the capital and the resources to just really go big. So they want to start with a technology that makes sense for them, making sure that it's scalable, that it can really help support the growth plans that that company has.” — Doug Farren“Companies that viewed risk more strategically, that were proactive about managing it, that had tools and other things in place, rather than being reactive and defensive about it, also outperformed their peers.” — Doug Farren

Record-breaking losses are reshaping the property and casualty market, but analytics can help companies better understand and price risk. This On Aon podcast episode examines climate losses, the effects of court cases, and how analytics can help businesses make better decisions. Experts in this episode: Joe Peiser, Global CEO of Aon Commercial RiskSteve Hackenburg, Property and Casualty Leader, Commercial Risk North AmericaPaul Shedden, Global Head of Risk Capital Analytics  Key Moments: [2:14] Climate as driver of significant loss activity[2:44] Effects of tort activity on casualty losses[5:00] Setting temperature records each year[7:58] Favorable insurer results and what that means for companies[9:29] Investing in digital and analytical capability Additional Resources:Climate and Catastrophe Insight  Soundbytes: “Activities such as severe convective storms and wildfires traditionally have been viewed by the underwriting community as secondary perils, but given the frequency and severity of these events, they are now really being viewed as more primary perils by the underwriting community.” — Steve Hackenburg“What's been less widely reported is that, in fact, every single one of the past 10 years has hit a new record, not consecutively, but each one of those in its own has hit a new record for warmest temperature as set by the World Meteorological Organization. So climate change is happening.” — Paul Shedden“There’s lots of uncertainty out there and lots of confusion for clients. And that's where we really hope that some of our science and technology and own research can really help.” — Paul Shedden

Healthcare costs are surging, and organizations are under pressure to strike a balance between employee expectations and the financial sustainability of their benefits programs. This special “On Aon” episode examines what’s behind these rising costs and what companies can do to tackle these risks in the new year. Experts in this episode: Doug Melton, Leader of Client Analytics for Human Capital Meghan Rausch, Analytics Solution Development and Commercialization Leader[2:05] Defining high-cost claimants [3:09] Driving factors and conditions associated with high-cost claimants [5:41] Strategies that employers can utilize to mitigate increasing costs[9:35] Lessons learned from correct (and incorrect) use of this framework[14:56] Enhancing total workforce function in 2025 Additional Resources:The Global Medical Trend Rates Report 2025Helping Employers Navigate the Rise in High-Cost Medical ClaimsKey Trends in U.S. Benefits for 2024 and Beyond Tweetables:“It’s really important that employers have strategies in place to try to get ahead of these increasing costs and plan for them.” — Meghan Rausch“Employers need to know their future risk, not base their strategy on their historical risk.” — Meghan Rausch“Employers need to look toward the future as they’re trying to manage some of these risks.” — Meghan Rausch

In this year’s final “On Aon” episode, we take a closer look at one of the four key megatrends impacting organizations around the world: Technology. AI is driving new exposures that leaders need to identify and address. Our experts discuss the human risk in AI and the steps organizations should be taking. Experts in this episode: Spencer Lynch, Global Security Consulting Leader, Cyber SolutionsAdam Peckman, Head of Risk Consulting and Cyber Solutions, Asia Pacific[1:35] AI’s increasing risk in cyber exposure[3:02] Regulatory challenges with AI[3:25] The human element of cybersecurity[4:50] Strategies for managing increasing risk exposureAdditional Resources:Evolving Technologies Are Driving Firms to Harness Opportunities and Defend Against Threats2024 Client Trends Report: Better Decisions in Trade, Technology, Weather and WorkforceOn Aon Special Edition: 2024 Business Decision Maker Survey2024 Business Decision Maker SurveySpecial Edition: Global Trade and its Impact on Supply ChainTweetables:“Gen AI will help businesses productivity and allow employees to be more engaged in stimulative work activities.” — Adam Peckman“The human element remains the weakest link in defending against cyber attacks.” — Adam Peckman“Risk leaders cannot afford to wait until these new technology initiatives go live before investigating the risk and insurance implications.” — Adam Peckman

In this special “On Aon” episode, we take a closer look at one of the four key client megatrends impacting organizations around the world: Trade. Our experts discuss the global tensions impacting supply chains and the strategic moves companies can make now to manage risk. Experts in this episode: Tracy-Lee Kus, CEO, Global Broking CentreJohn Minor, National Practice Leader, Structured Credit & Political Risk[1:53] Current geopolitical issues and their impact on supply chains[4:14] Potential trade restrictions from the incoming Trump administration[5:12] The impact on trade of the Middle East and Ukraine conflicts[6:10] Risk management intervention options[8:20] Climate change presents increasing concerns for supply chain and geopolitical violence[8:45] Strategies for proactively managing supply chain riskAdditional Resources:On Aon Insights: Climate and Supply Chain: Why Supply Chain Security is Crucial for Transportation CompaniesGlobal Peace Index 20242024 Client Trends Report: Better Decisions in Trade, Technology, Weather and WorkforceOn Aon Special Edition: 2024 Business Decision Maker SurveyOn Aon Special Edition: Aon’s 2024 Client Trends Report2024 Business Decision Maker SurveyThe Global Medical Trend Rates Report 2025Tweetables:“Trade is the lifeblood of the global economy.” — John Minor“Aon rates more than half of global conflicts have high or medium-high geopolitical conflict risks.” — John Minor“Building transparency around your most important suppliers, their geographic location and their dependency on third parties will be really critical as risks continue to evolve.” — John Minor

Aon’s 2025 Global Medical Trend Rates Report analyzes the factors driving medical costs around the world. In this episode, Aon experts discuss the best strategies companies can explore to help mitigate rising costs — now and in the future. Experts in this episode: Celine Ng Tong, Global Benefits ConsultantKathryn Davis, Global Benefits Data and Analytics Leader[1:17] In-depth overview of the report findings[3:55] Trends in weight management drug costs[6:25] Proactive healthcare cost management strategiesAdditional Resources:Aon’s websiteThe Global Medical Trend Rates Report 2025Special Edition: Building a Total Rewards Plan for Every Employee2023 Global Medical Trend Rates WebinarTweetables:“This is the first time since 2021 that the trend rate has been projected to be lower than the previous year.” — Kathryn Davis“What employees are still struggling with, with their health, and what is driving these costs, hasn’t changed in ten years.” — Kathryn Davis“Effective wellbeing programs are an excellent option that keep employees healthier and save medical costs.” — Kathryn Davis

In this special “On Aon” episode, we take a closer look at one of the four key client megatrends impacting organizations around the world: the workforce. With new skills gaps emerging and employee preferences shifting, the pressure is on for business leaders to reimagine their rewards programs — including healthcare. Our experts focus on the current state of healthcare affordability, its impact on recruiting and retention, and what companies can do. Experts in this episode: Byron Beebe, Global Chief Commercial Officer, Human Capital Farheen Dam, Health Solutions Leader, North America[1:37] Key concerns regarding healthcare costs[3:40] Healthcare affordability refers to both the employee and the employer[6:07] The impact of healthcare affordability on employee recruiting and retention[8:31] Strategies for tackling the challenges of healthcare affordability[11:07] The urgency of addressing accessibility issuesAdditional Resources:2024 Client Trends Report: Better Decisions in Trade, Technology, Weather and WorkforceOn Aon Special Edition: 2024 Business Decision Maker SurveyOn Aon Special Edition: Aon’s 2024 Client Trends Report2024 Business Decision Maker SurveyThe Global Medical Trend Rates Report 2025Tweetables:“We’re still feeling the impact of inflation from after the pandemic.” — Farheen Dam“Historically when we use the term affordability, we think about it in terms of individuals.” — Farheen Dam“The reality is that total reward budgets are being swallowed up by healthcare just to maintain the status quo.” — Farheen Dam“In order to build the most robust and valuable total rewards package they can, employers have to address healthcare spending.” — Farheen Dam“In this high trend environment, doing nothing simply isn’t an option for employers.” — Farheen Dam

Burnout is on the rise everywhere. Understanding and managing burnout not only benefits employees but also improves the bottom line. Today’s Better Being episode focuses on the increasing dangers of burnout, warning signs that burnout is building and strategies for preventing – rather than merely coping with – the work stressors that lead to burnout. Experts in this episode: Rachel Fellowes, Chief Wellbeing Officer, Aon Christina Maslach, Professor of Psychology at the University of California, Berkeley[3:58] Classification of burnout as a stress response[11:00] The danger of viewing burnout as a disease[12:28] Three dimensions of the Maslach Burnout Inventory[14:58] Symptoms of classic burnout patterns[17:21] Six areas of mismatch that result in burnout[23:03] Effective strategies for burnout improvement[24:18] Distinguishing between coping and preventionAdditional Resources:Aon’s websiteBetter Being Series: Are You Taking Care of Your Digital Wellbeing?Better Being Series Dives into Women’s HealthRachel Fellowes LinkedInAon’s Workplace WellbeingAon’s 2022-2023 Global Wellbeing SurveyChristina Maslach Resources:UC Berkeley Psychology WebsiteUC Berkeley Research Social Psychology NetworkMaslach Burnout Inventory™ (MBI)The Burnout ChallengeLinkedInTweetables:“[Burnout] is not a pathology itself, but it's the lack of recovery afterward that really becomes the problem.” — Christina Maslach“With burnout, employees are switching from doing their very best to doing the bare minimum.” — Christina Maslach“We need to recognize burnout as a phenomenon that can happen in the workplace because of the health consequences it can have.” — Christina Maslach“We should not honor increasingly difficult jobs by just coping with it, we should get rid of some of these stressors or make them less frequent.” — Christina Maslach

Supply chains are coming under pressure from major geopolitical events, advancements in AI technology and climate change. In this episode of On Aon, experts discuss the steps transportation and logistics businesses can take to improve their supply chain security.Featured in this episode: Chris Bhatt, Chief Commercial Officer, Transportation and LogisticsChris Law, Senior Vice President, Marine Risk Engineering and Loss Control Practice LeaderJan Steven Kelder, Specialty Leader, Transportation and Logistics, EMEA[2:04] Geopolitical risks in supply chain security[6:30] AI and risk management[10:20] Preparing for climate riskAdditional Resources:Aon’s websiteTransportation and Logistics Industry Overview Aon Insights: Transportation and LogisticsTweetables:“Risk management and insurance solutions need to be aligned with changing risks.”  — Chris Law“A key element of tech resilience to cargo theft and crime is having resilient cybersecurity policies in place, and that starts with the people.” — Chris Law“At the end of the day, rerouting of cargo, irrespective of the cost, means you have to assess the security risk of your supply chain.” — Jan Steven Kelder“You have to make sure that your risk transfer solutions are always aligned with today’s changing and complex supply chains.”— Jan Steven Kelder

This summer’s CrowdStrike outage highlighted the potential for significant loss in the insurance market and organizations. In this episode, Aon experts weigh in on the impact of the CrowdStrike incident and the cyber and supply chain lessons learned.Featured in this episode: Sabba Manyara, Director, Cyber Solutions, AsiaMatt Chmel, Chief Broking Officer, Cyber Solutions GroupAlistair Clarke, Cyber Broking Leader, Global Broking Center[1:38] The global significance of the CrowdStrike incident[5:58] What CrowdStrike means for the future of cyber risk[7:47] Deep dive into the current cyber insurance marketAdditional Resources:Aon’s websiteCyber Resilience Report: Cyber Attacks on Supply Chains Are Causing a Widespread ImpactOvercoming the Reputational Cost of Cyber Attacks: The 10-Day PlanResponding to the CrowdStrike Outage: Implications for Cyber and Technology ProfessionalsResponding to the CrowdStrike Outage: Implications for Cyber (Re)InsuranceClient Spotlight: Building a Cyber-Resilient Supply ChainTweetables:"But no one really expected a provider like CrowdStrike to be impacted by such an incident, or to create such an impact." — Sabba Manyara“This was a very complex situation and a very unique situation for each company individually.” — Matt Chmel"From insurers, we have heard, in the past, concerns about systemic risk, a widespread event of this magnitude." — Sabba Manyara“What was so terrifying about this particular outage was that it came as a result of an update by Crowdstrike, one of the world’s leading network security businesses.” — Alistair Clarke“With cyber, the next loss looks nothing like the last one.” — Alistair Clarke“I think going into 2025 we’re still going to see a buyer friendly market in terms of the cyber insurance landscape.” — Matt Chmel