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Innovation Storytellers
Innovation Storytellers
Author: Susan Lindner
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© Susan Lindner 2021
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Did you ever wonder how an innovation got to its finish line? How innovators saw the future, made a product, and created change – in our world and in their companies? I did. Innovation Storytellers invites changemakers to describe how they created their innovation and just as important – THE STORIES – that made us fall in love with them. Come learn how great innovations need great stories to make them move around the world and how to become a better storyteller in the process.
I'm Susan Lindner, the Innovation Storyteller. But I wasn't always. I've been a wannabe revolutionary, an epidemiologist at the CDC and an AIDS educator in the brothels of Thailand helping to turn former sex workers into entrepreneurs. Trained as an anthropologist and the Founder of Emerging Media, I've spent the last twenty years working with innovators from 60+ countries. Ranging from cutting edge startups to Fortune 100 companies like GE, Corning, Citi, Olayan, and nine foreign governments, helping their leaders to tell their stories and teaching them how to become incredible advocates for their innovations.
Great innovation stories make change possible. They let us step into a future we can't see yet. I started this podcast to shine a light on our generation of great innovators, to learn how they brought their innovation to life and the stories they told to bring them to the world.
I'm Susan Lindner, the Innovation Storyteller. But I wasn't always. I've been a wannabe revolutionary, an epidemiologist at the CDC and an AIDS educator in the brothels of Thailand helping to turn former sex workers into entrepreneurs. Trained as an anthropologist and the Founder of Emerging Media, I've spent the last twenty years working with innovators from 60+ countries. Ranging from cutting edge startups to Fortune 100 companies like GE, Corning, Citi, Olayan, and nine foreign governments, helping their leaders to tell their stories and teaching them how to become incredible advocates for their innovations.
Great innovation stories make change possible. They let us step into a future we can't see yet. I started this podcast to shine a light on our generation of great innovators, to learn how they brought their innovation to life and the stories they told to bring them to the world.
235 Episodes
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What happens when innovation is shaping your life in ways you never see? That is the question at the heart of this conversation with Portia Lane Child, Director of Innovation and Strategy Services at BAE Systems. While most of us recognise the consumer brands that dominate our daily world, far fewer realise how deeply companies like BAE Systems influence the systems that keep us connected, protected, and moving. Portia's work lives in that fascinating space, where advanced engineering meets national mission, and where the innovations you never hear about are often the ones shaping your future. During our discussion, Portia shares how she helps steer innovation inside one of the world's most complex aerospace and defence organisations. She talks about the human side of innovating within a massive enterprise, the challenge of moving ideas across technical and organisational silos, and the lessons she learned growing up as a lobster fisherman's daughter that still guide how she builds teams and champions new ideas. Her story about creating an internal accelerator that changed how the business nurtures ideas is a powerful reminder that innovation only takes root when people feel supported to experiment, communicate, and stretch beyond familiar boundaries. We also explore the shifting incentives shaping today's innovators, from the pressure of short-term financial cycles to the growing importance of longer horizons in the age of AI. Portia opens up about what it really takes to move from idea to impact inside a mission-driven organisation, why customer conversations matter more than ever, and how modern innovators can develop the resilience and curiosity needed to operate in fast-moving technical environments. My guest also shares inspiring reflections on the inventions that shaped her, the role models who sparked her imagination, and the breakthroughs she believes the world needs most.
What can the world of corporate innovation learn from the people who spend their careers dealing with risk, secrecy, and the unknown every single day? That question stayed with me throughout my conversation with Susie Braam, the former head of innovation inside the United Kingdom's national security agencies. In this episode, I step into territory that most of us will never experience firsthand. Susie takes us inside the thinking, culture, and decision-making that shaped innovation across MI5 and MI6, and how those lessons translate into the way we build and lead modern organizations. I talk through her journey from operational counter-terrorism work to being asked to create innovation capabilities across the intelligence community. What struck me most was how she learned to break through silos that were deeply entrenched, sometimes to the point where teams refused to sit in the same room. Susie explains how risk is viewed very differently within national security, what it means to make decisions with incomplete information, and how leaders can learn to think in terms of probabilities rather than certainties. Her stories reveal how culture, communication, and curiosity can become the real engines of change, even in the most highly regulated environments. We also explore what corporate innovators can borrow from intelligence work, including how to create genuine alignment across organisations, how to make decisions with imperfect data, and how to build innovation systems that actually move. Susie shares the pressure innovators face when resources are scarce, careers are on the line, and progress is slow to measure. She leaves us with powerful reflections about the kind of mindset shift the world needs now, far beyond technology itself. So the real question becomes this. Are we ready to rethink how we lead, collaborate, and take risks? I would love to hear your thoughts.
This week on Innovation Storytellers, I sit down with Robyn Bolton, Founder and Chief Navigator at MileZero, to uncover how one of the most successful household products almost never made it past the boardroom. Before launching her consultancy helping leaders of large companies use innovation to drive consistent growth, Robyn was part of the Procter and Gamble team that created and launched Swiffer, a product that changed how millions clean their homes and reshaped the way corporate innovation is judged. Robyn takes us inside the high-stakes moments at P&G when the data said Swiffer would fail while real-world tests told a completely different story. She describes how passionate storytelling, courage, and evidence from the field ultimately won the day. In that pivotal boardroom, one leader even put his career on the line to ensure the product's launch, proving that innovation is as much about conviction as it is about numbers. We also explore the cultural lessons from Swiffer's global rollout, including why the product thrived in the United States but struggled in Italy, where cleaning was seen as an act of devotion rather than efficiency. Robyn explains how understanding emotional and social context can make or break a global innovation. Her insights extend beyond consumer products to any leader trying to turn bold ideas into scalable reality. In the final part of our conversation, Robyn reflects on her years working with Clay Christensen and why she continues to champion the "Jobs to Be Done" framework. She shares how innovators can use storytelling to connect with hearts and minds, and how companies can equip internal champions to advocate for change. This episode is a masterclass in balancing data with belief, logic with emotion, and vision with timing to bring truly transformative ideas to life.
In this episode of Innovation Storytellers, I sit down with Annalisa Gigante, Vice Chair and Governing Board Member of the Henry Royce Institute, to explore how innovation truly works inside organizations. Annalisa has spent her career turning complex ideas into commercial realities. From helping bring new materials to everyday products like toothbrushes and ski poles to shaping billion-dollar innovation strategies for companies in life sciences, chemicals, and digital technologies, her story is both convenient and inspiring. We begin by tracing her unexpected path into innovation, back when it was still referred to as "business development." She recalls being handed a new material and told to find a market for it. That challenge taught her one of the most powerful lessons in innovation: how to transition from a technology-driven approach to a market-driven one. Annalisa explains how curiosity led her to discover possibilities that her company's engineers had overlooked, opening up new consumer markets and changing how her teams thought about value. It was the beginning of a career spent helping organizations connect invention to impact. Throughout our conversation, Annalisa shares what it takes to create a lasting, innovative culture. She discusses building bridges between R&D and finance, how to measure and manage risk, and why learning to speak the language of every department is crucial. She describes innovation as a living ecosystem that depends on balance. Too much money and comfort can stifle creativity, but too little structure leads to chaos. Finding the "Goldilocks zone" for innovation, she says, is the real work of leadership. We also discuss deep tech and advanced materials, where patient capital and long-term vision are crucial. Annalisa offers a clear-eyed look at how breakthroughs move from the lab to the market and why the same principles apply whether you are scaling a startup or steering a global enterprise. She believes that innovation is as much about mindset as it is about technology, and that the most resilient organizations learn to treat failure as data, not defeat. Before we ended, Annalisa shares her passion for supporting women founders in the healthcare and life sciences sectors. With only a small fraction of funding going to female-led startups, she argues that closing this gap is not only fair but vital to solving the world's most challenging problems. It is a conversation about vision, courage, and the systems that allow great ideas to take root and thrive.
In this episode of the Innovation Storytellers Show, I sit down with Jesper Kamp, Regional Director for Europe at Atom Computing, to explore how quantum computing is redefining what's possible in innovation. Jesper and I first met at TechBBQ in Copenhagen, surrounded by thousands of entrepreneurs, scientists, and visionaries. Our conversation picks up where that meeting left off, inside the historic Niels Bohr Institute, where we dive into how this extraordinary technology will change the way we analyze data, design products, and solve the world's biggest challenges. Jesper shares his remarkable journey from diplomacy to deep tech, describing how his twenty-five years at the Danish Ministry of Foreign Affairs led him to roles in Silicon Valley, China, Turkey, and beyond. Now at Atom Computing, he's helping Europe harness the world's most powerful quantum systems to accelerate discovery and innovation across industries, from pharmaceuticals to materials science. This isn't a technical lecture. It's a conversation about what every innovator, product leader, and entrepreneur needs to know about the quantum era that's arriving faster than most people realize. Jesper explains how quantum and classical computing will soon work hand in hand, why companies must prepare their teams now, and how the next wave of breakthroughs will come from those ready to experiment early. If you've ever wondered how quantum computing will shape your world, this episode will leave you rethinking the future of innovation itself.
What happens when music, art, and technology collide in the hands of a true innovator? In this episode of the Innovation Storytellers Show, I sit down with Damian Kulash Jr., frontman and co-founder of OK Go, the Grammy-winning band known for turning creativity into spectacle. From dancing on treadmills to performing in zero gravity, OK Go has redefined what a music video can be, transforming pop songs into visual experiments that blend engineering, art, and unfiltered joy. Damian opens up about the punk roots that shaped his DIY approach to innovation and the thrill of breaking rules in pursuit of authenticity. He reflects on how the band's viral experiments were never about chasing clicks but about creating something so unexpected and so human that it makes people stop and feel wonder again. From silk-screening posters in art school to building massive Rube Goldberg machines in warehouses, his creative journey reveals how experimentation and emotion power real innovation. Together, Damian and I explore how art and technology can amplify empathy, why authenticity resonates more than virality, and how collaboration remains humanity's best innovation. We discuss the parallels between creative risk-taking and corporate invention, the need for radical cooperation in an AI-driven world, and why OK Go's work continues to spark curiosity and connection around the globe. This conversation is full of laughter, honesty, and creative insight, reminding us that innovation does not always come from the lab or the boardroom. Sometimes, it comes from a garage, a camera, and a belief that wonder itself can change the world.
In this week's special Nordic Visionaries episode on the Innovation Storytellers Show, I enjoyed a conversation that started at TechBBQ in Copenhagen and quickly stretched from refugee camps in Kenya to data centers in Norway and boardrooms in Silicon Valley. I sat down with Soulaima Gourani, a Moroccan-Danish entrepreneur now based in Palo Alto, for this special episode supported by the EU Nordic Council of Ministers and the governments of Norway, Denmark, Sweden, and Finland. Soulaima shares how she went from growing up in remote Danish towns and troubled neighborhoods to becoming a VC-backed founder, keynote speaker, and author. She describes a life built on agency and resilience, from leaving home young and navigating early setbacks to discovering flow in a full calendar. Her line that pressure is a privilege sets the tone for a candid look at ambition, stamina, and the choices that shape a founder's path. We unpack her two current ventures, Happioh and Ailo. At Happioh, she is building an AI agent gym and a meeting spam filter that lives in the pre-meeting space, where agendas get fixed, invites improve, and agents are monitored and taken off air the moment they drift. That same scaffolding is supporting a healthcare use case in low-resource settings, where AI can nudge junior clinicians to ask the right questions and auto-complete forms so scarce doctors can see more patients with greater focus. Storytelling runs through the entire discussion. Soulaima breaks down how she learned the language of venture, sharpened her narrative, and raised capital from scores of investors over Zoom. She talks openly about the realities of governance, the discipline of staying forever in beta, and the difference between being busy and being productive. We also explore what the Nordics contribute to global innovation culture, from emotional intelligence and community orientation to the need to think bigger from day one. In the hot seat, she picks the internet as the greatest innovation, dreams about joining a space program, and makes a heartfelt case for curing cancer, noting why AI gives her real confidence that progress will arrive faster than many expect.
In this episode of Nordic Visionaries, I had the chance to sit down with Magnus Egeberg, CEO of Mastercard Payment Services, live at TechBBQ. Magnus shared his journey from consulting and Nets to leading Mastercard's Nordic business, and how he found himself at the center of one of the company's most significant acquisitions. He walked me through what it meant to migrate national payment infrastructures across five countries, handling trillions of dollars while making sure everything worked flawlessly from day one. We talked about the role of account-to-account payments as the backbone of both consumer and business transactions, and why the next wave of innovation lies in embedded finance. Magnus described how payments are being integrated directly into the workflows of professionals in industries such as law and healthcare, making once cumbersome processes faster, safer, and far more intuitive. Cybersecurity was another prominent theme in our conversation. Magnus explained why security is never an add-on at Mastercard but part of the DNA, from zero-trust design to developer training and global threat intelligence. He also shared a very personal story about his battle with cancer, and how it deepened his admiration for medical innovation. As we wrapped up, Magnus pointed to sustainability as the innovation challenge of our time and why Mastercard is pushing toward net zero by 2040. It was an inspiring reminder of how financial infrastructure, resilience, and human stories all intersect in the Nordics.
In this episode of the Innovation Storytellers Show, I sit down with John Rossman, the former Amazon executive who helped launch the Amazon Marketplace and is a co-author of Big Bet Leadership: Your Transformation Playbook for Winning in the Hyper-Digital Era. Our title says it all: How to Continue, Kill, or Pivot Your Pilots with Clarity and Confidence. John and I get practical about the moments that make or break innovation programs, from shaping the problem statement to running the high-stakes meetings where leaders must choose a path. If you have ever wondered why competent pilots stall, or how to defend a tough call in the room, this one is for you. John takes me inside the "working backwards" mindset and the rewired playbook he built with T-Mobile's new business incubation team in Bellevue. We also dig into how decisions actually get made. John lays out the discipline behind those pivotal Continue, Kill, Pivot, or Confusion meetings, including clear criteria, facilitation, and communications so decisions stick rather than drift into ghost projects. We discuss strategic communication and the role of the Chief Repeating Officer, drawing lessons from successes at Amazon and hard-won insights, such as the Gates Foundation's inBloom post-mortem, where great technology and funding still failed without a proactive narrative that addressed resistance. You will hear how I approach innovation culture as an anthropologist, treating every company like its own country, with its own history, norms, and incentives that shape what is possible. We explore tools that invite people into the future rather than dictate it, such as "imagine if" framing and pre-mortems, which surface risks without killing momentum. John also shares a few provocative ideas he believes the world needs now, from real-time freedom to shift cloud workloads to snap-switching your mobile carrier, all designed to put choice and competition back in the hands of users. If you are juggling pilots and pressure, this conversation gives you a plain-English playbook for moving from noise to momentum. You will leave with concrete steps to sharpen your problem statements, wire your experiments to the P&L, structure decisive meetings, and communicate like a leader who can carry a big bet across the line. Listen in, take notes, and get ready to make your next decision with clarity and confidence.
I sat down with Lukas N. P. Egger, VP of Product Strategy and Innovation at SAP Signavio, to explore how storytelling derisks significant transformation and AI programs. We begin with his path from Austrian startup life to leading innovation within a global enterprise, and why early "peacocking" demos are only the first step. Lukas demonstrates how he and his team transform messy narratives and SOPs into usable process models, then utilize Signavio's Transformation Advisor to connect business pain points to the first processes worth addressing. What struck me most is his take on strategy as a story. He explains how the correct narrative makes the unfamiliar feel familiar, helping teams bridge silos, align incentives, and transition from feature checklists to real outcomes. I share my approach to co-creating a shared future with stakeholders before pitching any solution, and Lukas adds a candid look at why some high-ROI pilots still fail when they threaten power structures. We discuss reframing, empathy, and the mindset shift innovators need to achieve lasting impact. Lukas also raises a timely warning about AI systems that can build emotional rapport at the marginal cost of electricity, and why our incentive structures need an upgrade if we want technology to serve people, not the other way around. If you have a high-stakes AI initiative on your desk and you need a story that lowers the cost of failure, this conversation will give you practical ways to start, align, and deliver.
Mandates, metrics, and momentum decide whether great ideas ever reach the boardroom. In this episode of the Innovation Storytellers Show, I sit down with Jonathan Livescault, Managing Director at Itonics, to unpack how enterprise innovators move from hunches to hard results. Jonathan shares the origin of Itonics' "Big Picture" framework, built to give leaders a clear mandate, shared governance, and the right KPIs across the entire innovation lifecycle. He explains why ideation is only one piece of the puzzle, how strategic foresight defines the "where to play," and what it takes to run disciplined pilots that fold fast and scale faster. You'll hear how global brands replace scattered spreadsheets with a single source of truth, create a visible performance cockpit for executives, and align risk appetite with a balanced portfolio of bets. We explore culture, transparency, and the handoff problem that kills promising pilots, then dig into practical ways to set stage gates, secure ownership, and measure progress in real time. If you've ever struggled to turn innovation into a repeatable business function, this conversation offers a step-by-step view of the processes, mindsets, and tooling that make it work at scale. Tune in to learn how to give your program a clear mandate, choose smarter metrics, and build momentum that lasts.
I sit down with two innovation leaders from one of America's oldest and most trusted consumer brands. Leah Fischman Hunter, Director of the Innovation Lab, and Ginny Fahs, Director of Product R&D at Consumer Reports, join me to unpack how a 90-year-old nonprofit is building modern tools for an online world filled with AI hype, dark patterns, and data brokers. I share a personal connection at the top. In 2004, I helped launch Consumer Reports WebWatch in the press, when most sites hid executive names, contact details, and return policies. That early effort to bring transparency to the Internet in the 1990s is why this episode matters so much to me. Two decades later, the stakes are even higher, with scams in our inboxes, consent buried in legalese, and AI systems shaping what we see and buy. CR has always had our backs and I wanted you to hear how they are doing it again. Leah and Ginny explain how Consumer Reports blends advocacy with product building. Their team translates privacy laws into something people can actually use. We dig into Permission Slip, a free app that lets you reclaim your data and tell companies to stop selling it. We discuss the reality of an opt-out culture in the United States, why people feel powerless regarding data, and how CR's independence and mission enable it to prioritize the public interest. We also explore Ask CR, an advisor grounded in tested ratings and reporting, rather than ads or affiliate commissions. We zoom out to the bigger shift happening with AI. I raise the worry that conversational agents often deliver a single definitive answer, while consumers still need choice and transparency. Leah and Ginny describe early work with academic partners on pro-consumer agentic systems and what duty of care and duty of loyalty could look like in software built for people, not just profits. We explore why online evidence needs clearer authorship, how to consider deleting data from platforms you rely on, and where education must catch up quickly. If you care about your privacy, your wallet, and the truth behind the products you buy, this one is for you. You will walk away with a clearer picture of what rights you already have, how to exercise them without hiring a lawyer, and why organizations like Consumer Reports still matter when technology moves faster than the rules that govern it.
In this episode of The Innovation Storytellers Show, I sit down with Thai Nguyen, Managing Director of Diverge, the corporate venture and innovation arm of Hensel Phelps. With more than 20 years of experience in architecture and construction, Thai is charting a bold new path for the built environment by reimagining how disruptive solutions are discovered, tested, and scaled. From laser scanning and drones to the rise of robotics and generative AI, Thai shares how innovation is reshaping everything from fieldwork to leadership mindsets. We explore why simplicity is key to adoption, how "field first" thinking drives sustainable change, and why empathy is critical when overcoming resistance to new technology. This conversation goes far beyond blueprints and buildings. Thai opens up about his nonlinear career journey, the appetite for change that has guided him, and his vision for creating a culture of open collaboration across the construction industry. Whether you are in tech, design, or business leadership, his insights on navigating complexity, balancing people with technology, and leading through uncertainty will resonate.
This week, I sat down with Naftali "Naf" Jaman, a man whose career has stretched from engineering roles in the U.S. Air Force to leading open innovation programs for global giants like GM, Airbus, and LG Electronics. Along the way, he has helped launch startups in automotive safety, advised aviation and space ventures, and worked at the crossroads of academia, government, and industry. Our conversation centered on what Naf calls the inception method. It is the ability to plant an idea in someone else's mind and let them believe it is their own. The process demands patience, empathy, and a willingness to let go of credit in order to see the idea thrive. Naf described how he built trust inside LG by taking executives out of the office, talking less about technology and more about culture and daily life, until he could gently introduce a concept that eventually reshaped their approach to in-car infotainment systems. What struck me most was his insistence that real influence begins not with clever pitches but with listening and creating the conditions for others to feel ownership of a solution. We explored the challenges large corporations face when they attempt to work with startups, often overwhelming them with bureaucracy or diluting their energy through misguided "startup challenges" that serve more as PR exercises than true collaborations. Naf's preference is always to work one on one, helping a single leader take action on a problem they urgently need to solve, and quietly guiding them until the idea becomes theirs to champion. He also spoke about the role academia can play in solving early-stage R&D puzzles, highlighting his time at General Motors, where university researchers provided critical pieces of the hydrogen fuel cell puzzle long before commercialization was possible. Perhaps most provocatively, Naf shared his skepticism about dual-use technologies, which many in the innovation community hail as a promising path between defense and civilian markets. He argued that export controls and the slow timelines of defense procurement often strangle opportunities before they mature, making dual use more of a limitation than a catalyst. His candor about these challenges was refreshing, and a reminder that innovation is as much about what we choose not to pursue as what we chase. By the end of our conversation, I was reminded that the real work of innovation often happens quietly, in the spaces between people. It is about empathy, patience, and sometimes even a touch of psychological sleight of hand. As Naf put it, the greatest innovation of all is the human mind itself, provided we learn how to use it well.
On this episode of The Innovation Storytellers Show, I sit down with Dr. William Pao, physician scientist, former Chief Development Officer at Pfizer, and author of Breakthrough – The Quest for Life-Changing Medicines. His journey into medicine began with the loss of his father to cancer when he was just 13 years old, a moment that shaped his life's mission to develop treatments that change outcomes for patients everywhere. We explore the extraordinary, and often invisible, process of medical innovation. Dr. Pao takes us behind the scenes of eight real-world breakthroughs, revealing the persistence, failures, and unexpected turns that happen long before a drug reaches the market. He shares the story of a 15-year effort to create an HIV capsid inhibitor now given just twice a year, and how a combination of basic science curiosity and problem-solving under pressure turned a limitation into a breakthrough. We dive into the development of CRISPR-based therapies for sickle cell disease and thalassemia, a century-long scientific journey that required insights from genetics, epidemiology, and bioengineering before it could cure patients. Throughout our conversation, Dr. Pao brings these stories to life with the human elements that make them possible. We talk about the "killer experiment" mindset that helps teams decide whether to keep going or shut a project down, the value of institutional memory, and why innovation in medicine requires a rare mix of biological insight, clinical understanding, and technological advancement. We also explore the emotional side of the work, how innovators cope with fatigue, navigate internal resistance, and make hard calls when decades of work are on the line. Whether you are developing life-saving drugs or leading innovation in a completely different field, you will find practical lessons here. Dr. Pao's experiences show how to work through uncertainty, keep an open mind to ideas from outside your domain, and maintain the discipline to make good decisions even when the stakes are high.
In this episode of The Innovation Storytellers Show, I sit down with Mary Beth Cicero, co-founder and CEO of 3Daughters, a clinical development company determined to transform women's healthcare. Mary Beth has spent more than forty years in executive leadership, marketing, and business development, devoting most of her career to contraception, fertility, and the health conditions that affect women most. Her career has spanned work with start-ups, biotech firms, and major pharmaceutical companies, giving her a rare perspective on how innovation can truly change lives. Our conversation begins with an origin story that is as surprising as it is inspiring. A veterinary innovation for performance horses became the starting point for a groundbreaking frameless, non-hormonal IUD designed to dramatically reduce pain, eliminate strings, and adapt to the shape of a woman's uterus. Mary Beth explains the science behind the device, which uses three self-assembling copper-encased magnets, and how her team developed a new insertion method that prioritises comfort and safety. We also talk about the bigger picture. Mary Beth shares why the contraceptive market has seen so little innovation in recent decades and why she believes women deserve more options for the thirty years they are likely to use contraception. She discusses the investment gap in women's health, the lack of awareness among many investors, and the importance of creating products that respond to real patient needs. As policies around reproductive health shift around the world, the demand for reliable and accessible contraception is growing, making this not only a medical opportunity but also a critical societal need. From securing grants to navigating the complexities of FDA approval, Mary Beth offers an honest look at the challenges and rewards of bringing a new medical device to market. She leaves listeners with a clear message: innovation in women's health is not optional, it is essential, and the potential impact reaches far beyond the individual patient. This is an episode that will expand your thinking about what is possible when passion, science, and persistence come together to solve one of the most pressing health challenges of our time.
What does it take for corporate innovators to stop killing startups and start working with them productively? In this episode of The Innovation Storytellers Show, I sit down with Andy Goldstein, Partner at Venture University, to unpack how large companies can finally bridge the gap between venture capital and innovation that delivers results. Andy is a seasoned entrepreneur and investor with over 40 years of experience founding, scaling, and funding startups around the world. He's worked with thousands of founders, co-launched accelerator programs across Europe, and played a critical role in creating nine unicorns. Now, through Venture University, Andy is training corporate innovation leaders to develop the skills of real VCs by doing the work themselves. In our conversation, we explore why so many corporate innovation programs stall or fail when trying to work with startups. Andy explains that the majority of breakthrough technologies come from startups, not from within the walls of large corporations. Yet many corporations still lack a repeatable system for sourcing, piloting, and integrating those innovations. This disconnect, he argues, isn't just an oversight. It's a strategic blind spot. We talk about the structural flaws in most corporate venture capital teams, particularly the tendency to jump into ownership too soon without proving value through partnership first. Andy introduces the concept of "venture clienting," a model pioneered at BMW that allows corporations to work with startups as paying clients before investing in or acquiring them. This approach, he says, reduces risk, builds trust, and produces measurable ROI long before equity ever changes hands. Andy also shares how Venture University flips the traditional VC education model. Rather than teaching venture theory in a classroom, the program operates as a functioning VC fund. Participants, many of whom are corporate leaders, source real deals, perform due diligence, sit in on partner meetings, and help deploy capital. It's a hands-on apprenticeship designed to demystify the venture process and make it actionable within a corporate setting. Throughout our discussion, Andy offered real-world examples of startups that became critical partners to large organizations. Not because they were acquired, but because the relationship started with a competent pilot, clear value, and mutual respect. He emphasizes that the key to success lies in aligning venture strategies with the real pain points and revenue goals of the business. The startups that win are those that solve expensive problems, scale well inside complex environments, and come backed with investor confidence.
This week on The Innovation Storytellers Show, I had the absolute pleasure of sitting down with Dr. Gina O'Connor, Professor of Innovation Management at Babson College. If you're in the corporate innovation space and feel like you're spinning your wheels or chasing moonshots that never lift off, this episode is for you. I first heard Gina speak at the Innov8rs conference in Arizona, and I was blown away by how practical and grounded her research is. She doesn't just talk theory. She shows exactly what it takes for large companies to build innovation functions that actually deliver. Her work spans decades, and she's worked with companies like IBM and DSM to study how they've structured innovation to drive long-term growth. We discussed why innovation teams often fail, how to structure a program that lasts beyond a single flashy project, and what it means to build something Gina calls a "domain of innovation intent." It's not about chasing shiny objects. It's about being intentional, strategic, and deeply aligned with your company's future direction. What I loved most about our conversation was how she breaks down the three stages of innovation: discovery, incubation, and acceleration. Gina explains that each stage requires different kinds of thinkers, various processes, and substantial leadership support. We also got into why most companies aim too small, how to avoid what she calls "incrementalism creep," and why so many innovation leaders burn out after just 22 months in the role. This isn't just an episode filled with great ideas. It's a roadmap for anyone trying to build real innovation capability inside a mature organization. If you've ever felt stuck between big vision and slow-moving systems, this conversation will help you find a new path forward.
What does it take to turn an entire city into a thriving innovation hub? In this episode of The Innovation Storytellers Show, I sit down with Callie Taylor, Vice President of Economic Development at Opportunity Austin, to explore how Austin, Texas, evolved from a creative, music-fueled city into one of the world's fastest-growing innovation ecosystems. This is not just a profile of a single company or tech success story. It offers a wide-angle view of how a region mobilized its talent, institutions, and identity to create something greater than the sum of its parts. Callie shares the remarkable story behind Austin's intentional growth, from its early days as a haven for misfits and musicians to its emergence as a global player in tech, life sciences, space innovation, and advanced manufacturing. She explains how South by Southwest helped shift global attention toward the city, but how the real power came from coordinated action across universities, accelerators, local government, and industry. From Samsung's multibillion-dollar investment to Tesla's 20,000-employee expansion, the Austin region is now attracting international startups and legacy companies alike. Together, we explore the infrastructure that makes this possible, including the role of Austin Community College in customizing workforce pipelines and the city's openness to both international founders and homegrown startups. We also discuss why venture capital is steadily flowing into the region, how the community supports life sciences growth, and what it means for innovation when public school districts, higher education institutions, and private employers all work toward a common goal. Austin's ability to stay weird while scaling fast is not just branding. It is a key ingredient in maintaining its creative and inclusive spirit. Throughout the conversation, Callie offers practical insight into what makes a city attractive to innovators. She also addresses the challenges of rapid growth, including infrastructure strain and the need for improved collaboration between neighbors working on similar ideas. What emerges is a clear picture of how innovation ecosystems are not born but built, and how culture, policy, and human connection all have to align for that to happen. Whether you're a startup founder, a city planner, or just someone curious about the future of innovation, this episode is packed with ideas that extend far beyond Austin's city limits.
What if getting your big idea across the finish line wasn't about pitching harder, but about thinking like a storyteller… or a mastermind? In this episode of The Innovation Storytellers Show, I sit down with Ed Essey, Director of Business Value at The Microsoft Garage, to uncover the surprising mechanics behind one of the most successful innovation engines in tech. Ed isn't just helping Microsoft employees come up with bold ideas. He's teaching them how to bring those ideas to life, secure executive sponsorship, and scale them globally. With more than 20,000 projects emerging from Microsoft's annual hackathon, his work is reshaping what innovation looks like inside a giant. We discuss the Garage Growth Framework, the storytelling techniques that help innovators get to 'yes,' and why corporate innovation often needs to feel more like a heist than a business plan. Along the way, Ed shares the powerful backstories of projects like Repowering Coal, which sparked the revitalization of Three Mile Island with clean nuclear energy, and MirrorHR, a deeply personal project that's helping families reduce epileptic seizures using AI and wearables. Ed also gives us a preview of his upcoming book, The Inside Job, a heist-themed guide to innovation for intrapreneurs looking to create meaningful change in complex organizations.








