The Fleet Success Show

In this Fleet Management 101 edition of The Fleet Success Show, host Facundo Tassara sits down with Brendan Hunt, Assistant Fleet Service and Facility Manager for Fairfax County, Virginia, home to one of the largest and most diverse government fleets in the country.Brendan shares the real, raw journey of his path from turning wrenches as a tech in a gas station to leading standardization, training, and quality assurance across a 6,000+ unit fleet. With humor and humility, Brendan recounts his early missteps as a new supervisor, the painful but necessary leadership lessons, and his passion for documenting processes to leave a legacy of systems over individuals.This episode is a blueprint for new and aspiring fleet leaders who want to grow beyond the garage floor. Whether you're currently a tech or a new supervisor looking to get your bearings, Brendan's story offers both inspiration and practical takeaways.Key Takeaways:Leadership is About People, Not Just Performance: Making the leap from tech to supervisor means learning to motivate, mentor, and communicate.Process Over Heroics: Brendan learned the hard way that success isn’t about being the hero—it’s about building repeatable systems.Document Everything: SOPs and written processes create stability, especially when team members move between facilities or roles.Standardization Matters: From fleet assets to shop equipment, reducing variability drives safety, efficiency, and faster training.Every Shop is a Classroom: Brendan used each role and shop as a learning opportunity, building a foundation that made him a better leader.Listen First, Lead Second: Real change happens when leaders stop talking and start observing and engaging. Speaker Bios:Brendan HuntAssistant Fleet Service and Facility Manager, Fairfax County, VABrendan oversees training and quality assurance for Fairfax County’s 6,000+ unit fleet. He began his journey as a technician in 2007 and has worked in nearly every shop and section across the county, eventually rising into leadership roles where he now focuses on standardization and long-term fleet improvement.Facundo TassaraFleet Success Ambassador, RTA: The Fleet Success CompanyFacundo brings deep public fleet experience and a passion for coaching the next generation of fleet professionals. He leads RTA’s educational initiatives, including the Fleet Success Playbook, webinars, and Fleet Management 101 series.  Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 

In this episode of The Fleet Success Show, Marc Canton is joined by Lincey Araya, Fleet Services and Field Program Manager at the University of South Florida, to explore one of the most pressing challenges in university and government fleets: centralization.Lincey shares her bold journey of transforming a fragmented, underperforming campus fleet operation into a unified and efficient service-based model. Facing pushback, budget turf wars, and deep-seated "we've always done it this way" culture, Lincey challenged the status quo and built a collaborative, data-driven operation that now services more than 25% of campus assets and continues to grow.Through grit, relationship-building, and sharp analytical thinking, she reveals how she created a path for department-level fleets to "opt-in," developed a phased motor pool strategy, and partnered with procurement to prevent unnecessary purchases. If you're a fleet manager trying to justify your in-house shop, boost utilization, or prove ROI to leadership, this episode is packed with gold.Key Takeaways:How decentralization kills efficiency, especially in higher edStrategies for overcoming resistance to changeTurning "impossible" into a phased, opt-in solutionWhy stakeholder collaboration beats top-down mandatesCreative budget reallocation that accelerates fleet transformationWhy "fleet as a service" wins over "fleet as a czar"Speaker Bios:Lincey Araya is the Fleet Services and Field Program Manager at the University of South Florida. With a background in the collision repair industry and as a certified ASE and I-CAR mechanic, she brings over 20 years of technical and operational experience. Her leadership focuses on elevating fleet service delivery, data-driven management, and building a culture of collaboration and continuous improvement across campus operations.Marc Canton is the VP of Product & Consulting at RTA: The Fleet Success Company and co-host of The Fleet Success Show. With two decades of university operations experience and deep expertise in fleet centralization, consulting, and operations strategy, Marc helps public sector fleets maximize performance, reduce cost, and improve stakeholder satisfaction. Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 

Fleet managers everywhere are playing defense when it comes to vehicle replacement. In this hard-hitting episode of The Fleet Success Show, RTA CEO Josh Turley is joined by Fleet Management Analyst Griffin Scott to dig into the real cost of reactive replacement planning, and why it's hurting your maintenance program, your budget, and your credibility with leadership. Griffin shares stories from more than 100 replacement studies he's conducted across the country and breaks down a simple, math-backed formula that every fleet manager can use to justify their replacement funding. Together, they expose the "doom loop" created by underfunded fleets and show how a strong replacement plan can unlock availability, control costs, and even help solve your technician shortage. Whether you're battling aging assets, getting steamrolled at budget meetings, or just tired of hearing "we'll look at it next year," this episode will arm you with the strategy, language, and validation you need to take action.   Key Takeaways: 50% of most fleets are overdue for replacement, and many don’t even realize it Without a plan, the loudest voice gets the money, not the assets that need it most Reactive planning compounds technician shortages and skyrockets downtime A simple equation can determine your true replacement needs: Total fleet value / average lifecycle = annual replacement budget Presenting to council? Use clear visuals, focus on long-term impacts, and show how deferred capex becomes rising op-ex Internal Service Funds (ISFs) and chargeback models help secure sustainable funding   Speaker Bios: Josh Turley is the CEO of RTA: The Fleet Success Company. With decades of fleet leadership and software development experience, Josh is passionate about helping fleets succeed by focusing on availability, cost control, stakeholder satisfaction, and intentional culture. Griffin Scott is a Fleet Management Analyst at RTA who works directly with consulting clients to analyze operations and implement data-driven strategies. Having completed more than 100 replacement studies, Griffin brings unmatched expertise in capital planning and lifecycle optimization.   Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 

In the latest episode of The Fleet Success Show, Marc Canton, former fleet manager and RTA's VP of Product & Consulting, and Tony Yankovich, former fleet asset manager and RTA's Fleet Consulting Group Director, talk about a major shift happening in the fleet industry: the renewed drive for education, training, and clear paths for career advancement. For the growing number of people attending industry conferences, to mechanics wondering how to move up the ladder to become shop supervisors, today's fleet professionals aren't waiting around to get promoted. They're taking the initiative to go hunting for the knowledge they know they need in order to grow. Marc and Tony dive into:Why the technician-to-manager pipeline is broken, and how we can start to rebuild it. How younger fleet pros don't just want growth, training, and mentorship. They expect it. The frustrating lack of formal degrees and higher education options for fleet professionals.Real examples of fleets turning to external training and coaching options (like NAFA and RTA Connect) to fill the education gap.What needs to happen to keep fleet falling apart as Boomers continue to retireIf you're a fleet leader working hard to retain your team, a tech dreaming of taking the next step in your career, or anyone in between, this episode is the one for you. Get tactical insights and ideas on how the industry needs to evolve in order to survive. Speaker BiosMarc CantonVP of Product & Consulting, RTA FleetMarc brings strategic vision and operational depth to every conversation. With decades in the industry, he helps fleets modernize through smart technology, KPI alignment, and better leadership development.Tony YankovichFleet Consultant, RTATony has been in the fleet industry for over 35 years—26 of them as a full-time consultant. His insight into right-sizing, workforce development, and operational analysis has helped dozens of fleets transform. Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 

In this powerhouse episode of The Fleet Success Show: Fleet Management 101, host Facundo Tassara sits down with Jeffrey Hawthorne, Fleet Manager at the Palm Beach County Sheriff's Office, whose fleet earned the coveted #1 spot on the 100 Best Fleets list. They dive deep into how Jeffrey climbed the ranks from #95 to #1 over a decade, and the leadership, data-driven discipline, and relentless pursuit of excellence that fueled the journey.Jeffrey shares his personal story of transitioning from the U.S. Army to public sector fleet management, the grueling challenges of job hunting, and the unexpected opportunity that changed everything. Most importantly, he outlines how applying annually to the 100 Best Fleets program became the blueprint for continuous improvement in his operation.This episode is a must-listen for any fleet leader striving to prove their in-house maintenance program's value, maximize resource efficiency, and elevate team morale with measurable progress. Key Takeaways:Applying to the 100 Best Fleets is more than a contest, it's a roadmap for growthYour first application will be brutal, and that's exactly why you should do itFleet success comes from consistency, measurement, and a relentless drive to improvePM compliance is the most critical metric for law enforcement fleetsSuccess breeds credibility, morale, and opportunity"Start early? No. Start always."Speaker Bios:Jeffrey Hawthorne is the Fleet Manager for the Palm Beach County Sheriff's Office. A 26-year U.S. Army veteran, he brings a battlefield-tested mindset to fleet leadership. Under his direction, the fleet climbed from #95 to #1 in the 100 Best Fleets.Facundo Tassara is a seasoned fleet leader, RTA's VP of Fleet Success, and host of the Fleet Success Show. His mission is to elevate fleet performance across the public and private sectors with actionable strategies and expert insights. Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 

In this episode, Josh Turley sits down with veteran fleet leader and NAFA judge Steve Saltzgiver to pull back the curtain on the NAFA 100 Best Fleets competition. With over 200 applications pouring in each year and only 100 winners chosen, the margin for error is razor thin, and knowing how to tell your story effectively can make all the difference.Steve shares invaluable advice for fleet managers on how to stand out, what separates the top 10 fleets from the bottom 10, and why AI-generated applications often backfire. They cover everything from storytelling and metrics to why consistency and culture are just as important as availability and PM compliance.Whether you're a seasoned applicant or considering submitting for the first time, this episode offers essential insights to improve your chances, and your fleet operations. ✅ Key Takeaways:Tell a compelling story. Data alone won’t get you to the top—narrative matters.Answer every question. Incomplete applications are automatically at a disadvantage.Metrics matter. Know the industry benchmarks, not just your peers' numbers.Design matters. Clean formatting, visuals, and team photos can tip the scale.AI won't save you. Judges can spot ChatGPT a mile away—use it with caution.Talk to the judges. Get feedback to improve and apply again.Treat your application like a continuous improvement project. 👥 Speaker Bios:Josh TurleyCEO of RTA: The Fleet Success Company and host of The Fleet Success Show. Josh is a passionate advocate for elevating the fleet industry and helping fleets achieve operational excellence through data, systems, and culture.Steve SaltzgiverA fleet management legend with nearly five decades of experience, Steve has served in both public and private sector roles, judged hundreds of NAFA 100 Best applications, and is a trusted voice on what it takes to build a high-performing fleet team. Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 

In this keynote episode from Connect 2025, RTA CEO Josh Turley delivers a deeply personal and passionate look at what separates great organizations from those that plateau or fail. Drawing inspiration from Jim Collins’ research in Good to Great, Built to Last, and Great by Choice, Josh explores how the most successful fleets aren't lucky—they're built intentionally.Josh walks through how to apply Collins’ principles directly to fleet leadership. From choosing the right people (“first who, then what”) to defining purpose, values, and mission, to executing relentlessly through the flywheel effect—this episode offers a practical roadmap for fleets that want to stop treading water and start making the leap.Whether you're in government or enterprise fleet management, this episode challenges you to confront brutal facts, communicate with clarity, and build a culture of disciplined excellence. Key Takeaways:Fleet success starts with disciplined people, followed by disciplined thought, then disciplined action“First who, then what” is a foundational principle—build the right team before setting directionThe Stockdale Paradox teaches leaders to hold hope while confronting brutal factsClarity around purpose, values, and mission is essentialThe flywheel effect builds momentum through consistent execution—not chaosOvercommunicate what matters most. Leaders are Chief Reminding Officers. Speaker Bio:Josh Turley is the CEO of RTA: The Fleet Success Company. A passionate advocate for leadership, culture, and operational excellence, Josh has led RTA through its transformation into a purpose-driven fleet software and consulting company. He’s known for blending fleet expertise with leadership philosophy to help fleets across the country make the leap from good to great. Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 

Episode Summary:In this powerful keynote-turned-podcast from Connect 2025, Marc Canton and Steve Saltzgiver tackle one of the most overlooked but financially devastating issues in fleet management: inadequate fleet replacement planning. Drawing from decades of experience and real-world consulting insights, Steve and Marc make a compelling case for why fleet managers must stop kicking the can down the road.They go beyond the typical capital vs. operating cost debate, diving into the hidden costs of poor replacement planning: technician shortages, downtime, liability risks, and loss of stakeholder trust. Using vivid analogies (like rental car companies and depreciation curves), they break down exactly how aging assets cripple performance, and what to do about it.This is a must-listen episode for government fleets, enterprise organizations, and anyone who feels stuck in the cycle of reactive maintenance. Key Takeaways:Good fleet replacement equals good fleet management. Full stop.Aging assets increase M&R costs, downtime, and liability risk, and reduce availability.The capital cost of an asset is NOT what you paid; it's the purchase price minus resale.Fleets with high replacement backlog (25%+) are in crisis and need immediate intervention.Leadership must be educated on the economics of replacement vs. repair.A strategic, data-backed plan gets stakeholders on board and secures funding. Speaker Bios:Steve Saltzgiver is an award-winning fleet executive and consultant with decades of leadership in both the public and private sectors. Known as the "Fleet Whisperer," Steve helps fleets transform their operations by aligning strategy with data-driven performance.Marc Canton is a fleet management strategist and speaker, passionate about connecting operational excellence to financial outcomes. At RTA, he works closely with government and enterprise fleets to implement impactful fleet success strategies.  Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 

In this behind-the-scenes episode of the Fleet Success Show, Josh Turley sits down with long-time NAFA 100 Best Fleets judge Scott Rood to reveal what really goes into scoring top public fleets across the country.With over six years of judging experience, Scott unpacks the nuances of what separates a winning application from a forgettable one. From incomplete data and wordy essays to fleets getting creative with technician shortages, this episode is a goldmine for any fleet manager looking to stand out in the competition—or simply improve their operation.If you're serious about benchmarking your fleet, increasing asset availability, retaining technicians, and proving your team's value to stakeholders, this conversation is a must-listen. It’s full of hard truths, hilarious judging stories, and actionable advice that will make your next NAFA application stronger—and your fleet operation smarter.  ✅ Key Takeaways:The #1 Mistake applicants make when filling out their NAFA 100 Best application (and how to avoid it)Why data transparency—not just storytelling—is essential for scoring highThe importance of application reviews and how they directly impact next year’s rankingWhy recruiting from trade schools is becoming a smart strategy for solving the tech shortageA behind-the-scenes look at how judges standardize scoring across 200+ applicationsWhat judges are really looking for when evaluating KPIs like fleet availability and comeback rates 🎙️ Speaker Bios:Josh Turley – CEO of RTA: The Fleet Success Company. A passionate fleet advocate and leader, Josh brings real-world experience and thought leadership to modern fleet operations. He’s dedicated to helping fleets succeed through smarter technology, better training, and stronger culture.Scott Rood – Fleet industry veteran and NAFA 100 Best Fleets judge for over six years. Known for his no-nonsense evaluation style, Scott is committed to holding fleets to high standards—because he knows that’s how fleets get better. His blend of experience, insight, and dedication to the craft makes him a trusted voice in public fleet management. Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 

In this no-holds-barred episode of The Fleet Success Show, RTA’s VP of Product & Consulting, Marc Canton, is joined by the Fleet Whisperer himself, Steve Saltzgiver, to dissect one of the biggest mistakes fleets make: trying to manage fleet operations through non-fleet systems like ERPs, EAMs, or telematics platforms with maintenance add-ons.Steve shares battle-tested stories from his decades of hands-on fleet leadership, where multi-million dollar companies wasted years and millions trying to shoehorn fleet into systems never meant for it. The two dive deep into the problems with using generic asset systems—and explain exactly why FMIS (Fleet Management Information Systems) like RTA are built to drive wrench time, reduce downtime, and give you clean, reliable data.Whether you’re being forced into an ERP, trying to justify an FMIS to leadership, or want real-world ammo to make your case, this episode is your go-to resource. ✅ Key TakeawaysERPs and EAMs are not built for fleet: From 40-click work orders to missing fleet-specific features like VRMS codes and SRT tracking, they cause inefficiency, data loss, and user frustration.FMIS platforms deliver immediate ROI: Purpose-built systems dramatically reduce clicks, improve reporting accuracy, and streamline daily shop workflows.Fleet data needs fleet-first systems: Granular cost tracking, downtime reporting, and shop scheduling require systems designed for mobile assets, not static ones.Politics often drive bad decisions: Leadership's desire for system consolidation often ignores the operational needs of the fleet.Don’t go it alone: Independent third-party evaluations can help justify the move to an FMIS. 🎙️ Speaker BiosMarc CantonVP of Product & Consulting at RTA Fleet. A strategic product leader and industry veteran, Marc drives innovation at RTA by blending real-world fleet operations with software expertise. He’s passionate about building solutions that solve the right problems.Steve SaltzgiverKnown as the “Fleet Whisperer,” Steve is a Hall-of-Fame fleet leader and the Head of Consulting at RTA. With executive-level experience in government and private sector fleets, Steve’s deep understanding of operational pain points makes him a trusted voice in the industry. Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 

In this thought-provoking episode of the Fleet Success Show, host Marc Canton is joined by RTA’s senior consultant and fleet legend Tony Yankovich for a no-nonsense conversation about what it really takes to build an efficient, right-sized fleet operation.Tony breaks down the “3Ws” framework—Workload, Workforce, and Workplace—and explains how each element impacts the others. Whether you’re struggling with outdated shops, understaffed teams, or an aging fleet, this episode delivers clarity on how to analyze, model, and communicate the changes your operation needs.You’ll also hear real-world strategies for:Measuring true technician capacity (not just headcount)Communicating up to leadership with data (not desperation)Adjusting staffing, shop space, or outsourcing based on your fleet availabilityHow poor replacement planning leads to bloated fleets and burned-out teamsIf you’re stuck in reactive mode and want to operate your fleet with more strategy and less chaos—this episode is your roadmap. Key Takeaways:The 3Ws: Workload, Workforce, and Workplace must be evaluated together—not in silos.Why replacement planning is the lynchpin for solving other fleet issues (availability, technician overload, fleet creep).How to distinguish between technician headcount (FTs) and true wrench-turning labor (FTEs)—and why that gap matters.How old equipment causes spare creep, lower availability, and a domino effect across labor and facility requirements.Presenting to leadership with scenario-based data (not just headcount requests).   Speaker Bios:🎙Marc CantonVP of Product & Consulting, RTAMarc brings decades of fleet experience to his role as RTA’s product and consulting lead. Known for blending operational know-how with strategic thinking, Marc helps public and private fleets rethink the way they approach replacement planning, KPI tracking, and stakeholder communication.Tony YankovichFleet Consultant & Right-Sizing Specialist, RTAA master of fleet analysis and strategic planning, Tony has helped dozens of fleets across North America design optimized operations based on data, not gut instinct. With deep expertise in workload modeling, right-sizing, and facility planning, Tony’s work continues  Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 

"Fleet management isn’t about vehicle counts—it’s about aligning your people, your processes, and your places. Get that wrong, and your whole operation wobbles."In this powerful keynote from RTA’s Connect 2025 conference, veteran fleet consultant Tony Yankovich challenges the outdated notion of fleet right-sizing as merely reducing the number of vehicles. Drawing from over 30 years in the industry, Tony walks the audience through the evolution of fleet optimization from a data-driven numbers game into a holistic, operations-focused strategy. He introduces a new model of right-sizing that integrates three essential pillars: workload, workforce, and workplace.By the end of the session, Tony arms fleet managers with actionable insights on how to build resilient, efficient, and future-ready operations—whether you manage your own shop or outsource maintenance. This session is a must-listen for any fleet leader facing pressure to reduce costs without compromising service levels or operational readiness.Key Takeaways:Right-sizing is more than reducing vehicle counts—it’s about optimizing workload, workforce, and workplace together.AEUs (Asset Equivalent Units) provide a quantifiable framework to evaluate true maintenance burden.Misalignment among the 3Ws (Workload, Workforce, Workplace) leads to inefficiencies and reduced fleet availability.Real-world examples show how poor shop layouts or overextended staff can quietly erode performance.Tony makes the case for slack time, strategic staffing, and right-sized facilities to unlock innovation and improve wrench time.  Speaker Bio:Tony Yankovich is a nationally recognized fleet consultant and keynote speaker with over three decades in public works and fleet operations. His deep operational knowledge and hands-on consulting experience have helped government and enterprise fleets across the country modernize, centralize, and optimize their maintenance programs. Tony is a frequent contributor to RTA content and a trusted voice in the Fleet Success movement. Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 

In this special live panel episode of The Fleet Success Show, recorded at Connect 2025 in Las Vegas, award-winning fleet leaders Sara Burnam, Jesse Ostovich, Jake Johnson, and Chuck Cramer field unscripted questions from fleet managers around North America.From winning “100 Best Fleets” to improving PM compliance and building data-driven fleet replacement plans, this no-holds-barred Q&A dives deep into the real-world challenges fleet leaders face—and what separates the great from the average.You’ll learn how to convince senior leadership to invest in technician training, how to tackle resistance from departments that don’t bring vehicles in for service, and why stakeholder satisfaction should be your top KPI. Whether you're rebuilding your fleet program from scratch or trying to fine-tune a high-performing operation, this is a must-listen masterclass in practical fleet leadership.  🔑 Key Takeaways:Data is your greatest weapon in making the case for better budgeting, replacement plans, and leadership buy-in.Training isn’t a cost—it’s an investment. Use outsourced costs and industry benchmarks to justify internal training programs.PM compliance is more than scheduling. It’s about communication, department accountability, and forecasting capacity.Celebrate wins publicly. Recognition, both big and small, drives team engagement and retention.Fleet success starts with ‘why.’ From SOPs to annual reports, know what matters and communicate it relentlessly. 👤 Speaker Bios:Sara Burnam – 2023 Public Fleet Manager of the Year and veteran government fleet leader with 27+ years of experience. Known for her innovative approach to performance measurement and team culture.Jesse Ostovich – Former RTA customer turned RTA team member, with 10+ years of fleet experience across government, private sector, and military operations. Passionate about technician training and operational excellence.Jake Johnson – Heavy-duty commercial fleet expert with over 20 years in the industry. Known for leading complex system transitions and building high-performing teams from the ground up.Chuck Cramer – RTA Fleet Consultant with deep experience in both dealership and private fleet environments. Focused on helping fleets use data to drive outcomes and build scalable processes. Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 

In this episode of the Fleet Success Show: Fleet Management 101 Series, Fleet Success Ambassador Facundo Tassara sits down with Bill Griffiths, Fleet Administrator for the District of Columbia, to unpack the essentials every fleet professional needs to succeed. With over 30 years in the game, managing fleets from the Smithsonian to Montgomery County to the nation's capital, Bill reveals how he transformed underperforming fleets with one radical principle: get the fundamentals right.From crafting a killer elevator pitch to navigating NTSB investigations, from PM compliance to creating scorecards that drive accountability—this episode is an unfiltered masterclass in fleet management done right. Whether you're a rookie or a seasoned veteran, this conversation will challenge your thinking and upgrade your strategy. Key Takeaways:Fleet Fundamentals: Why missing the basics—like asset classifications, accounting codes, or PMs—can cripple your operation.The Power of Metrics: How to choose the right KPIs (and what 5 Bill thinks are non-negotiable).Elevator Pitch Mastery: Why every fleet leader should be ready to present fleet value in 30 seconds or less.Customer Service as a Fleet Strategy: How proactive service communication builds internal trust and budget support.Scorecards That Drive Culture: How Bill uses shop-level scorecards to increase ownership, technician efficiency, and fleet availability.Working On the Business: The difference between reacting to problems and planning for a future with EVs, telematics, and shifting tech. Speaker Bios:Facundo TassaraFleet Success Ambassador, RTAWith 25 years of experience across government and private fleets, Facundo is a champion of operational excellence. As RTA's Fleet Success Ambassador, he brings a unique blend of hands-on experience and tech innovation to help fleets run smarter, leaner, and more effectively.Bill GriffithsFleet Administrator, District of ColumbiaA fleet industry veteran with 34 years of experience, Bill has led transformative fleet initiatives at Montgomery County, the Smithsonian Institution, the MBTA, and now Washington D.C. He’s known for his strategic mindset, obsession with data-driven decisions, and no-BS approach to leadership and fleet accountability. Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 

Live from the RTA Connect 2025 conference in Las Vegas, Marc Canton interviews Drew Morrow, a seasoned fleet manager from Cambridge, Massachusetts, who operates a private ambulance fleet. With just one and a half techs to maintain 34 vehicles, Drew is living proof of the technician shortage crisis. But instead of giving in to chaos, he shares how he uses structured calendar blocks and smart prioritization to manage both strategic planning and daily shop operations.This candid conversation dives deep into the balancing act of wrench time vs. leadership, the challenge of telling your fleet's story to executives, and why you need to be your fleet's biggest advocate. Drew also opens up about the emotional toll of trying to do it all, the importance of industry collaboration, and how to make a compelling case for hiring help or replacing aging vehicles.Whether you're running an EMS fleet or a government operation, this episode delivers actionable insights for any fleet leader struggling with time, staffing, or executive buy-in. Key Takeaways:You can’t lead strategically if you’re buried in the shop.Structured calendar time (like blocking hours in Outlook) helps combat chaos.Telling your story through the lens of risk and mission execution resonates with leadership.You must track KPIs like missed PMs due to poor communication.Early vehicle replacement can reduce wrench time and total cost of ownership.Peer collaboration is critical—even in competitive industries like private EMS. Speakers: Marc Canton – VP of Product & Consulting at RTA: The Fleet Success Company. With decades of fleet experience, Marc helps fleets turn performance data into action and leads RTA's consulting arm to drive meaningful success across operations.Drew Morrow – Fleet Manager for a private ambulance company in Cambridge, MA. With over 25 years in the industry, Drew brings a technician’s expertise and a leader’s mindset to one of the most mission-critical fleet sectors: EMS. Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 

In this special 200th episode of The Fleet Success Show, hosts Josh Turley, Steve Saltzgiver, and Marc Canton take the stage live to celebrate the journey so far. They look back on four years of weekly episodes, share hard-earned lessons on leadership and culture, and take real-time questions from an audience of fleet professionals.You’ll hear how the podcast started, what keeps it going, and what the hosts have learned about consistency, trust, and creating impact through honest conversations. Whether you're a long-time listener or brand new to the show, this episode offers valuable insights on starting strong, staying accountable, and building a culture where people thrive—no matter your title. Key TakeawaysStart now. You don’t need to be ready—you just need to start.Consistency is everything. Schedule it, prioritize it, and stick with it.Trust comes first. People will only hear tough truths when they know you care.You can lead from the middle. Culture change isn’t just top-down.Yes, public fleets can change. Intentional culture is possible in any environment—with the right mindset and commitment.Measure what matters. Data and accountability drive results—and buy-in. Speaker BiosJosh Turley – CEO, RTAJosh is a fleet leadership advocate, people-first executive, and the driving force behind RTA's mission to help fleets succeed. With a passion for culture and clarity, he uses his platform to guide fleet leaders through growth and transformation.Steve Saltzgiver – Fleet Hall of Famer & RTA Fleet Success ConsultantWith over four decades of experience in both government and private-sector fleets, Steve brings unmatched insight and humor to every conversation. A true coach at heart, he helps fleet managers build trust, boost performance, and lead with purpose.Marc Canton – VP of Product & Consulting, RTAMarc is a former fleet leader and higher-ed fleet director who knows what it takes to build a strong culture from the ground up. His leadership style is rooted in honesty, accountability, and servant leadership—and it shows in how he supports teams and customers alike. Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 

In this episode of the Fleet Success Show, Josh Turley and Marc Canton break down the real reasons behind the fleet technician shortage. Spoiler: it's not just about pay, and it’s not just about competition with dealerships anymore. Today, fleets are fighting a war on two fronts—against white-collar careers and blue-collar trades that offer higher pay, lower complexity, and better mobility.Josh and Marc explore:Why techs are avoiding the automotive space and opting for HVAC, electrical, and plumbing.The psychology of Gen Z (aka the Toolbelt Generation).How lack of exposure and outdated compensation models are killing technician pipelines.The missed recruiting opportunities fleets ignore at trade schools and even 4-year universities.You’ll also learn how to rethink recruiting, reposition your fleet, and make technician roles more appealing—without waiting for "the industry" to save you.  Key TakeawaysThe technician shortage is not unique to fleet—dealerships and private shops are hurting, too.Gen Z is entering the trades, just not yours. Plumbers, HVAC techs, and electricians are winning the war for talent.Fleets struggle to recruit because they don't market themselves well and they lack a clear career path for techs.Dealerships have visibility and recruiting power. Fleets often hide behind HR processes and outdated comp studies.Competing requires intentional culture, real wage strategy, and recruiting at high schools and community colleges.Fleet managers must think like marketers—position your brand, tell a compelling story, and offer a growth path.  Speaker BiosJosh TurleyCEO of RTA, Josh brings a practical, strategic mindset to modern fleet challenges. With deep industry experience and a passion for technician development, he champions data-driven fleet management and sustainable recruiting.Marc CantonFleet consultant and workforce strategist, Marc works with fleets to improve operational efficiency and tackle workforce shortages head-on. A master storyteller, Marc connects cultural trends with actionable steps for fleet leaders. Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 

“You can’t fix technician staffing without fixing the replacement plan first—and rightsizing without replacement is just rearranging the deck chairs.” Episode SummaryFleet managers face an ongoing puzzle: should you prioritize asset replacement, rightsize your fleet, or hire more technicians? In this episode, Josh Turley and Marc Canton dive deep into how each of these levers impacts the others—and why trying to solve them in isolation might be the biggest mistake of all.Marc argues that a strong replacement plan is the keystone to improving both righttyping and technician capacity. You'll hear how poor replacement drives reactive maintenance, higher costs, and staffing overload—while proactive planning can improve PM compliance, reduce downtime, and unlock righttyping conversations that lead to major cost savings.The episode also explores how rightsizing (and righttyping) can expose hidden inefficiencies and open the door to smarter technician resource planning. The hosts walk through real-world examples of strategic replacements leading to reductions in spare ratios, better technician alignment, and enhanced fleet availability.Finally, they show how to build compelling data-driven models for stakeholders to weigh tradeoffs across capital spending, operational costs, and technician resources. You'll walk away understanding why doing all three—replacement, rightsizing, and staffing—at the same time is not only possible, but essential for true fleet success. ✅ Key TakeawaysA solid replacement plan is the foundation—it improves availability, reduces reactive maintenance, and helps rightsize your fleet. Righttyping vehicles can reduce technician burden and operating costs, even if asset counts increase. Technician staffing must be based on AU workload—not arbitrary tech-to-vehicle ratios. Use scenario modeling to present stakeholders with capital vs. OPEX trade-offs and drive better decisions. Present options—not ultimatums—to leadership. Blended approaches are more successful than single-threaded strategies. Your goal isn’t just better utilization—it’s higher availability that enables mission success. 🎙️ Speaker BiosJosh TurleyCEO of RTA and host of the Fleet Success Show, Josh brings decades of experience in helping government and enterprise fleets increase efficiency, reduce costs, and improve availability through smarter maintenance systems and consulting.Marc CantonFleet management consultant and co-host, Marc is a seasoned strategist who helps fleets across North America rightsize their assets, optimize replacement plans, and navigate tough staffing challenges. Known for data-driven storytelling and hands-on problem-solving. Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 

In this episode of The Fleet Success Show, Marc Canton is joined by fleet industry leader and Boynton Beach Fleet Director Dave Persad for a raw, heartfelt conversation about leadership, legacy, and transforming public sector fleets.From his humble beginnings on a farm in Trinidad to managing award-winning fleets in Florida, Dave shares his journey through construction, hardship, and passion-led transformation. You'll hear about how he led West Palm Beach and Boynton Beach to Top 100 Fleet rankings, his strategies for stakeholder engagement, and the power of intentional culture. This episode is packed with real talk on managing resources, securing buy-in, and building a team that believes in the mission.Whether you’re struggling to get budget approvals or dealing with bad apples on your team, this episode is a playbook for turning frustration into progress. Dave's story is a must-listen for fleet managers trying to prove their value, protect in-house maintenance, and build a team people want to follow.  Key Takeaways:Intentional Culture: Leadership isn't an accident. Dave shows how intentional values, love, and high expectations shape teams that succeed.Data + Emotion = Influence: Learn how Dave tells a compelling fleet story using performance metrics tied directly to stakeholder needs.Stakeholder Satisfaction is Everything: Dave runs quarterly fleet meetings with all departments to align goals, manage replacements, and improve availability.Recruitment Through Leadership: Treat people right, and they follow you. Half of Dave's team followed him from West Palm Beach to Boynton Beach.You Can't Tolerate Bad Apples: One negative tech can tank a culture. Learn how Dave documents and leads through tough conversations.Food, Family, and Follow-Through: Sometimes, building culture means breaking bread. Literally.  Speaker Bios:Marc Canton is the VP of Product and Consulting at RTA: The Fleet Success Company. With nearly 30 years in fleet, he brings a blend of tech expertise and hands-on experience to help fleets succeed.Dave Persad is the Fleet Director for the City of Boynton Beach, FL. With a background in construction and public works, Dave has led multiple fleets to Top 100 status using a culture-first, data-driven approach. Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 

In this episode of The Fleet Success Show, host Nathan Schafer sits down with Brent Messner from the City of Las Vegas to explore a topic that's essential for every fleet professional: how to build a successful and lasting career in the fleet industry.Starting from their humble beginnings as technicians, both Nathan and Brent share real, relatable stories of navigating the fleet world, embracing continuous education, and the pivotal moments that shifted their mindsets from "turning wrenches" to leading teams. Brent reflects on the moment his supervisor told him he was destined to run the place one day—a comment that sparked his journey toward leadership.The duo dive into the importance of ongoing training, why technicians need to understand more than just tools, and how building strong vendor and peer relationships accelerates career growth. Whether you're just starting your fleet journey or you're a fleet manager looking to elevate your team, this episode is packed with actionable insights.Key Takeaways:Invest in Yourself: Don’t wait for your employer to offer training—seek it out and fund it if you have to. It pays off.Mentorship Starts Early: One comment from a supervisor can completely change a technician’s trajectory.Training Isn't Optional: Even if you're in government and budgets are tight, training can (and should) be baked into vendor contracts.Relationships Are Everything: Your network will help you solve the problems you haven’t even run into yet.Walk the Shop Floor: New fleet managers should spend time learning from their technicians and operators.Certifications Matter: Whether it’s ASEs, CAFM, or CPFP, showing you're an active participant in the field builds credibility. Speaker Bios:Nathan Schafer is a Fleet Success Manager at RTA: The Fleet Success Company, with over 25 years of experience in the fleet industry. From technician to manager to consultant, Nathan brings a real-world, no-fluff perspective to helping fleets succeed.Brent Messner is the Fleet and Fuel Operations Manager for the City of Las Vegas and a co-host of the Not Just Fleet podcast. With a background in government fleet operations and a passion for technician training, Brent shares his journey from shop floor to leadership. Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet. Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213 Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213