Hospitality Design: What I've Learned

A diagnosis of colon cancer led Alejandro Bataller’s father Alfredo Bataller to launch the SHA Wellness Clinic in Alicante, Spain 15 years ago. Today, the family-run business has established itself as of one of the leading wellness resorts in the world. A recently opened outpost in Costa Mujeres, Mexico designed by local firms Sordo Madaleno and Alejandro Escudero (a forthcoming  property set on a 25-acre island on the coastline between Dubai and Abu Dhabi is on the boards) continues the company's goal to transform people’s health and wellbeing through innovative, cutting-edge practices wrapped in a hospitality-focused luxury experience. Additionally, the company's real estate development arm, AB Living Group, is working with Marriott to develop branded residences and resort projects in Mexico under the SHA Wellness brand. “For us, this is much more than a business, it's a mission,” says Alejandro.This episode is brought to you by American Leather. For more information, go to americanleather.com.Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.

Growing up in the Chicago suburbs, Mario Tricoci got the entrepreneurial bug at an early age, watching his parents revolutionize the salon world and invent the day spa concept. He saw what they created and wanted to emulate it, but with his own spin. When he opened the Simeone Deary Design Group-crafted Elysian hotel in Chicago in 2009, it changed the hospitality landscape as a refined luxury hotel that put community first and offered approachable service. The project was short-lived (they sold it in 2011), but Tricoci was just getting started, launching Aparium Hotel Group in 2012. Today, the hotel owner and operator counts 11 properties in its portfolio, with four more slated to open this year. Here, the CEO and founder shares how his philosophy of finding the right partner, place, and product has led to Aparium’s decade-plus of success.This episode is brought to you by American Leather. For more information, go to americanleather.com.Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.

Studio Collective partners Leslie Kale, Adam Goldstein, and Christian Schulz founded their firm during the Great Recession. Though they started out to make ends meet, they soon found successful with cocktail lounge the Spare Room at the Hollywood Roosevelt before diving into hotels with the Landsby in Sylvan, California. Today, the trio leads a 20-person team, where they’ve expanded their portfolio with notable projects like the Hotel Figueroa in downtown Los Angeles, Proper Hotels' spinoff brand Hotel June on LA’s Westside, and recently, Ferraro’s Bar & Restaurant at the Four Seasons Resort Maui at Wailea. With more than two decades of experience, the Venice, California-based design firm has learned how to let the client and project dictate where things are headed. “You have to trust that it will still be great,” says Schulz.Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.

Growing up in Brooklyn, New York and then Long Island, Julien Albertini, cofounder of Asthetíque, was influenced by his architect father and his mother, who loved redecorating their home. He studied architecture and then finance, designing small projects around the city until he met his business partner, the Moscow-based designer Alina Pimkina. Their vision and goals aligned, and their design firm, with offices in New York, Miami, and recently Riyadh, has showcased that rich intersection of masculine and feminine in projects for the past seven years, from Café Polet in Moscow to to Kahawa Café in Doha. Albertini shares his journey from architecture and finance student to successful entrepreneur.Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.

Childhood friends Asher Warr and Robin Faulkner, cofounders of Amarla Hotels, launched their first property in Cartagena in 2018. The 17th-century mansion, a former tobacco factory, celebrates the community via authentic experiences—a pillar of the newly founded  brand. Next came Amarla Casco Viejo, the eight-room boutique that is reimagining Panama’s hospitality scene. The British entrepreneurs are rethinking hospitality by creating hotels centered around what they call a heartfelt hospitality approach—one that transcends the property and immerses visitors into the location.Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.

From an early age, the Melbourne-bred, New York-based Ross Mollison had a love for music and live entertainment. This nascent passion led him to launch Spiegelworld in 2005, known for its groundbreaking shows that blend cabaret, the circus, and variety performances.Under Mollison's leadership, Spiegelworld has become synonymous with cutting-edge, adult-oriented entertainment that pushes the boundaries of traditional theatrical experiences. Indeed, his creativity and vision have played a key role in shaping Spiegelworld's reputation as a trailblazer in the world of live entertainment, spotlighted in the forthcoming DiscoShow and the development of a circus town in Nipton, California, where Mollison and his team dream up their creative, otherworldly endeavors.Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.

Carlos Martínez Flórez, who left Cuba when he was 3 years old, spent his early years in Puerto Rico, where he developed a passion for reading and storytelling. He struggled in school but was always interested in architecture, which he pursued at the Ohio State University. He cut his teeth with Holabird & Root, the Doblin Group, and Perkins&Will before landing at Gensler in 2001. With more than four decades of industry experience, Martínez Flórez now serves as the co-managing director and design principal at the firm's New York office, where he has become integral in fostering the next generation of design professionals.Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.

Louis Thompson began his hospitality career working with Six Senses. While there, he learned about the importance of sustainability, innovation, and regeneration. In 2011, after 10 years with the wellness-focused brand, Thompson founded Nomadic Resorts. It was a natural next step for the entrepreneur, who was experimenting with crafting eco-friendly resorts in remote locales. Take the Wild Coast Tented Lodge near the Yala National Park in Sri Lanka. Thompson, who designed the building to blend into its natural surroundings, also trained 80 people from a neighboring fishermen's village to help with the construction. Today, Thompson is again pushing the envelope as he introduces salutogenic architecture to a new audience, where he hopes to influence mental wellbeing through design. Here, he shares his vision for the future of hospitality, including the development of niche experiences that cultivate community.Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.

Growing up in Scotland, surrounded by Glasgow's vibrant culture and architecture, Iain Watson, CEO of David Collins Studio, found his passion early on. A chance meeting with David Collins changed his life forever. He started working alongside the designer over the summer. Since that pivotal moment, spanning more than three decades, Watson has remained an integral part of the studio's evolution. Together, they carved a niche in the hospitality industry, crafting iconic spaces, including chef Pierre Koffmann's La Tante Claire in Chelsea, Claridge's Bar at the Claridge's Hotel in London, and the Blue Bar in London's Berkeley Hotel. The firm is also one of a handful of designers behind the highly anticipated Fontainebleau Las Vegas, opening this month. After Collins’ death in 2013, Watson took the reins of the company, where he has ushered the studio into a new era while still honoring Collins’ legacy.Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.

Born in Laguna Beach, California, Maryellis Bunn, founder of the Museum of Ice Cream, was influenced by her artist mother, who shaped her creative mindset. Dubbed the Millennial Walt Disney, Bunn launched the original concept for the Museum of Ice Cream as a pop-up in New York in 2016, and has since transformed it into brick-and-mortar experiential spaces that invite people to slide into a pool made of biodegradable sprinkles or enjoy a cocktail at the pretty-in-pink bar. With standalone museums in New York, Chicago, Austin, and Singapore, Bunn continues to evolve the brand’s mission to create spaces that inspire imagination and unite people around something “as simple and beautiful as ice cream,” she says,Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.

Designer Ken Fulk is a renaissance man, avid traveler, and a design dreamer. He’s known for his artistry and creativity, conjuring cinematic experiences that defy expectations. Take his longtime partnership with nightlife empresario David Grutman. Together, they have created the whimsical Goodtime Hotel and the recently opened, equally eclectic and singular, Casadonna, both in Miami. Fulk is also evolving his office, owning and operating some of the restaurants he designs. “There’s no exit strategy here,” he says. “People ask if I’ll ever slow down, and I hope not. We will continue to evolve, grow, and stay curious.”Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.

Tom Parker and Andy Goodwin founded the London- and Los Angeles-based Fettle in 2013 after a decade of working with some of London’s most notable design firms including United Designers and Martin Brudnizki Design Studio. Launching their own firm was the natural next step for the friends-turned-business partners. “At the time, it was very exciting and it felt like we were on the precipice of something great,” says Parker. Today, their portfolio includes the Hoxton, Portland in Oregon, the Draycott in LA, and the just-opened Georgian, their meticulous revitalization of a grande dame in Santa Monica, California.Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.

British-Nigerian designer Tolù Adẹ̀kọ́, who founded his London-based Adẹ̀kọ́ & Co in 2014, is known for his compelling design narratives that nod to his childhood in Lagos, Nigeria. He moved to London at the age of 6, and it wasn’t long before Adẹ̀kọ́ started sketching furniture and clothing that caught the eye of his teachers and landed him a slot in a summer product design program led by Terence Conran.  His resumé includes stints with United Design Partnership and David Collins Studio, where he helped design Waldorf Astoria Lusail, Doha’s outpost of Italian restaurant Scarpetta. Today, along with his eight-person team, he is crafting luxe interiors for a forthcoming fleet of cruise ships and designing a scullery inside a London men’s hostel where residents find community in cooking and eating together. Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.

When COVID hit, Lola Taverna in New York’s SoHo neighborhood had only been open for a few months. The world had stopped, and Cobi Levy and Will Makris, the duo behind Prince Street Hospitality, had to pivot. They turned Lola Taverna into a communal gathering spot, offering takeout food with chairs to rent (the money went to first responders). Utilizing the park next door, they served up to 250 people a day. It helped them survive those uncertain pandemic days, and when restaurants were finally able to reopen, Lola Taverna was on everyone’s mind, with a waitlist on the weekends that numbered up to 4,000. Today, their portfolio includes seven restaurants in New York and Miami, with Alba on the boards in Los Angeles, the pair’s first foray to the West Coast.Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.

As president of luxury at Marriott International, Tina Edmundson oversees all aspects of Ritz-Carlton, Ritz-Carlton Reserve, BVLGARI Hotels & Resorts, St. Regis Hotels & Resorts, EDITION, Luxury Collection, JW Marriott, and W Hotels Worldwide brands. But Edmundson, an industry veteran, first made a significant mark on the company as global brand and marketing officer, leading a portfolio of 30 distinct hotel brands upon the massive merger of Marriott and Starwood Hotels & Resorts. Raised in Mumbai, India, where Edmundson’s parents worked for an airline before her entrepreneurial mother opened a string of beauty salons, Edmundson graduated with a finance degree from the University of Bombay, and then ventured to the U.S. to pursue her MBA in hotel and restaurant administration at the University of Houston’s Conrad N. Hilton college.Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.

With a roster of venues including New York hotspots Ray’s, Jac’s on Bond, and Georgia Room, the trio behind Authentic Hospitality—Matt Kliegman, Matthew Charles, and Carlos Quirarte—have been reshaping New York’s F&B scene since they opened the Smile In 2009. One of those partners, Kliegman, started his party-planning career back at New York University (NYU) and his résumé speaks for itself. Whether working with Ian Schrager at the Public Hotel or bringing an Old School sophistication to Rock Center with the Pebble Bar, Kliegman says the secret to his success is his team. “Partnerships are like marriages,” he points out, “and it’s important to take the time to pick the right partners.”Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.

With a father in the military, the Paris-based Emlyn Brown attended 13 schools over 18 years. During high school in Munich, he traveled constantly with his family, from Italy to Cyprus and Hong Kong. He graduated from the University of Manchester in the UK with a degree in leisure and sport, and furthered his education in the field by studying sport science and psychology. That led him to his first job with Holmes Place, a health, fitness, and wellness concept, which Brown describes as the Equinox of the '90s. His seven-year journey there took him from the sales floor to eventually becoming the area director for Europe. Today, his résumé is a who’s who of gamechanging wellness brands, including Six Senses, GOCO Hospitality, Resense Spa, and currently Accor, where he serves as the global senior vice president of wellbeing. Here, Brown explains how if wellbeing is done right, it can create a sense of community.Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.

Born in Budapest, the London-based Linda Boronkay was inspired by her architect father and her journalist mother. Indeed, her interest in design was piqued from an early age with the former model winning Britain’s Best Emerging Interior Designer award during her second year of college. That led to jobs with Martin Brudnizki, Tara Bernerd, and Woods Bagot. From there, she landed at Soho House, where she spent four years as the company’s director of design.  In September 2020, at the height of the pandemic, she launched her own eponymous firm. With a team of 12, her studio has been enlisted to design the Thompson Rome and Sir Prague, adding to her growing portfolio. “I’m in love with the notion of ... giving people an unforgettable experience,” she says. “ I want to give [people] that sense of excitement and fantasy—that primal, intuitive, and visceral feeling that you're about to experience something special. I'm in love with that feeling.”Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.

In November 2023, Libby Sims Patrick will be inducted into Hospitality Design's Platinum Circle, an honor bestowed on those who have made significant impact and contributions to the hospitality industry. In February of 2022, Sims Patrick joined editor in chief Stacy Shoemaker Rauen for a wide-ranging conversation, where she reflected on her southern upbringing, launching her Atlanta-based firm, and her role as an owner-developer of the River Runner Hotel, slated to open in 2024. Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.

Andrew Fay and Roger Hill met at Cornell University and became fast friends bonding over their shared passion for hospitality. In 1988, they took a leap of faith and founded the Gettys Group. It was a big risk at the time, but one that has paid off in the three-plus decades they’ve run the Chicago-based company as COO and CEO, respectively. Their work speaks for itself. Consider the Farnam Hotel’s vibrant interiors, which have reinvigorated Omaha, Nebraska, or the Grand Bohemian Orlando’s lush designs.  Today, the 70-person firm is made up of experts in everything from interiors  and development to branding and procurement. This collaborative spirit has allowed the Gettys Group to offer a truly holistic approach to design, ensuring that each project is as unique and memorable as the next.Thank you for listening! For more of our great interviews, find us at hospitalitydesign.com.