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Canadian Health Information Podcast

Author: Canadian Institute for Health Information

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The Canadian Health Information Podcast (CHIP) features in-depth conversations about the health of Canadians and the performance of Canada’s health systems. You’ll hear from the people behind the numbers — those working hard on the front lines, the policy-makers who rely on data to make informed decisions, and patients and caregivers who bring their lived experiences to the conversation. Join host Avis Favaro and learn about the work being done to keep Canadians healthy.
47 Episodes
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In a world where AI sits in our pockets and answers our questions in seconds, how do we know when to trust the technology with our personal health? On today’s episode, host Avis Favaro talks with Alvina Nadeem, an engineer, mother and ovarian cancer survivor who says AI likely saved her life when she input symptoms that she had ignored into ChatGPT and it flagged the possibility she had cancer. But researchers from the University of Waterloo, including Sirisha Rambhatla, Director of the Critical Machine Learning (ML) Lab at the University of Waterloo, caution that using artificial intelligence to self-diagnose illness can misinform. They found that AI was right about a third of the time when prompted using real-world questions.Bottom line: AI can be a powerful tool for health care, but experts urge it needs some kind of guardrails to prevent it from doing more harm than good. The episode is available in English only. Episode transcripts can be found on our podcast web page.Learn more about the Canadian Institute for Health Information (CIHI).Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter.Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.
According to CIHI’s new report on the state of Canada’s health workforce, 5.7 million Canadians don’t have a primary care provider. In this episode, host Avis Favaro talks with Emily Stevenson, the director of Practice and Policy with the Ontario Physiotherapy Association, and family physician Dr. Alexander Glover about one way to ease pressures on family doctors due to an aging and injured population. It’s a growing trend in Canada and other parts of the world known as first-contact physiotherapy: allowing patients to see a physiotherapist when they have back and joint pain, arthritis and sports injuries instead of waiting to see a doctor. Studies show that first-contact physiotherapy helps patients faster — and at a lower cost to the system — while freeing up primary care providers for other patients in need. This episode is available in English. Episode transcripts can be found on our podcast web page.Learn more about the Canadian Institute for Health Information (CIHI).Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter.Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.
When you call 911, police, fire or paramedics respond. But did you know they have no access to any medical information before they arrive? They’ll only get it at the scene — if you’re conscious and can tell them, if someone else is there, or if you have a medical bracelet or card with details. But even then, studies show the information, which is relayed by phone, takes an average of 7 minutes from dispatch, which delays medical treatment.In this episode, host Avis Favaro talks with Leslie McGill, president and CEO of MedicAlert, about a world-first experiment with Ottawa’s emergency services to get 911 dispatchers access to health data, not when first responders reach the patient, but in the blink of an eye.This episode is available in English. Episode transcripts can be found on our podcast web page.Learn more about the Canadian Institute for Health Information (CIHI).Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter.Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.
New data shows that 2 in 5 Canadians say they aren’t getting any or enough mental health care to improve their lives. Host Avis Favaro talks about a first, and historic, step for mental health in Canada. Data collected from a new agreement between Ottawa and the provinces and territories is being used to measure how mental health services in the community are being delivered — and how new targeted funding is improving those services. You’ll hear from 3 people committed to improving mental health services. Sachin Latti is a first responder from Vancouver who ran across Canada to raise attention and funds for mental health services. He says he witnessed mental health issues and substance use that were off the charts. Cheryl Chui is the lead on CIHI’s Taking the pulse report on wait times for counselling and the disconnect between hospital care and follow-up in the community. And Dr. Kevin Young is highlighting a remarkable project that has cut hospital readmissions for severe mental health crises by 400%.Explore the Taking the Pulse, 2025 report here.This episode is available in English. Episode transcripts can be found on our podcast web page.Learn more about the Canadian Institute for Health Information (CIHI).Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter.Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.
“Canada First” is a phrase politicians have been using a lot lately. But it’s been focused primarily on steel, aluminum and other consumer products. Nurse and scientist Anne Snowdon wants to change that. She’s been documenting Canada’s chaotic and vulnerable medical supply system that she says puts patients and health care workers at risk. There are over 3,000 shortages of critical medical tools and medications every year — with Canada suffering the highest rate of disruption in the world. And most of these tools that are used to care for Canadians are being trucked in from other countries. If borders close or trade wars expand, the risk to health care front lines could be catastrophic. The COVID-19 pandemic, says Snowdon, was a warning. The goal is to make Canada’s invisible health care supply chain visible — spotting shortages quickly, promoting the sharing of products across provinces and territories, and preventing the waste of expensive medical equipment. Her team at the Supply Chain Advancement Network in Health (SCAN Health) has also launched a Built Here: Bought Here test website — helping hospital procurement teams reduce the massive reliance on imported products by looking for Canadian makers of medical supplies.This episode is available in English.  Episode transcripts can be found on our podcast web page.Learn more about the Canadian Institute for Health Information (CIHI).Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter.Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.
 Chet Walker wants to warn Canadians about how dangerous e-scooters can be. His son Austin was killed after a driver hit him while he was riding home on an e-scooter. In fact, CIHI data shows a 22% increase in hospitalizations from e-scooter injuries across the country. Doctors are starting to send out an alert — as they document the rising fractures, brain injuries and worse, with most riders not wearing helmets.Host Avis Favaro meets Dr. Brian Rowe, who studies e-scooter injuries in Edmonton, and Dr. Daniel Rosenfield, a pediatric emergency specialist at the Hospital for Sick Children in Toronto who believes children younger than 16 should not be allowed to ride these powerful devices.This episode is available in English. Episode transcripts can be found on our podcast web page.Learn more about the Canadian Institute for Health Information (CIHI).Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter.Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.
What can we learn about the mysteries of autism by combining artificial intelligence and Canada's valuable health data? That is the question posed by Dr. Christine Armour, pediatrician and geneticist at the University of Ottawa, and a physician scientist at the Children's Hospital of Eastern Ontario. Join host Avis Favaro as she learns about a first-of-its-kind study being led by Dr. Armour and her team at CHEO, into whether machine learning can effectively analyze health data on Canadian mothers and babies in an effort to turn it into a tool to identify children at risk of autism spectrum disorder (ASD). Studies show early detection and treatment can improve health outcomes.This episode is available in English. Episode transcripts can be found on our podcast web page.Learn more about the Canadian Institute for Health Information (CIHI).Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter.Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.
Lost in Translation

Lost in Translation

2025-06-3027:07

Imagine being just 8 years old and having to translate your parents’ medical information into a language they understand. That’s the story of Kayathiri Ganeshamoorthy, who’s made a career out of helping others avoid the misunderstandings and medical errors that come from inaccurate and poor communication. This episode is about how CIHI is drilling down into equity sources of hospital-based medical errors, as data from a recent report shows that people who don’t speak English or French are 30% more likely to experience a harmful event while in hospital. So how do we fix these gaps? Host Avis Favaro looks at what this report adds to the long history of patient safety — a decades-old mission of Dr. Ross Baker, a University of Toronto health policy scientist — and how that 8-year-old grew up to lead a special translation system in Alberta hospitals. This episode is available in English only.    Episode transcripts can be found on our podcast web page.Learn more about the Canadian Institute for Health Information (CIHI).Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter.Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.
He’s a doctor and scientist who’s helped steer Canada’s public health systems through new diseases like COVID-19 and through a revolution of data-based health care. Dr. Vivek Goel, president and vice-chancellor of the University of Waterloo and CIHI’s former Board chair, joins host Avis Favaro to discuss his long career as an academic and the insights he gained as chair of a federal expert advisory panel that called for an end to barriers that prevent health data from being shared more widely in this country — roadblocks that he says are stopping Canada from becoming a health information powerhouse. This episode is available in English only. Episode transcripts can be found on our podcast web page.Learn more about the Canadian Institute for Health Information (CIHI).Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter.Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.
What are the challenges of leading a national health data organization like CIHI?  CIHI’s new CEO, Dr. Anderson Chuck, talks about transformation in a changing world — from giving patients, health practitioners and researchers faster access to data, to improving analysis and context around the numbers.Find out his vision for how data can power the future of health care and what part of his new job keeps him up at night.Click here to learn more about the way we’re transforming to help ensure a healthier Canada.This episode is available in English only. Episode transcripts can be found on our podcast web page.Learn more about the Canadian Institute for Health Information (CIHI).Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter.Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.
Going the Distance

Going the Distance

2025-04-0827:13

How far do you have to travel for health care? Down the street? To a hospital in another town? How about to an entirely different province? A new CIHI report shows that 1 in 11 people admitted to hospital in Canada have what’s called a high travel burden. Meaning there’s no clinic, no hospital — sometimes not even roads to get to the medical care they need. In this episode, we meet Paula Alorut, an Inuit mother of 5 from Nunavut who travels over 2,000 kilometres to Ottawa to get medical care for her son. And Dr. Radha Jetty, who runs a special clinic at the Children’s Hospital of Eastern Ontario for kids from Nunavut with medically complex needs and their families.This episode is available in English.  Episode transcripts can be found on our podcast web page.Learn more about the Canadian Institute for Health Information (CIHI).Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter.Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.
Behind operating room doors, medical teams work under extreme pressure to save lives. And all that pressure can make for a toxic work environment. Research shows that many OR staff and trainees report being victims of uncivil behaviour — rude and demeaning comments, being ignored or sometimes colleagues not even knowing their name. Dr. Carol-Anne Moulton, of University Health Network, is on a new medical mission — to change the culture of operating rooms at one of Canada’s biggest hospitals. The goal? To design ways of promoting civility and friendlier, happier staff while ultimately making things safer for patients.Click here to see an example exercise from Dr. Moulton’s project.This episode is available in English only. Episode transcripts can be found on our podcast web page.Learn more about the Canadian Institute for Health Information (CIHI).Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter.Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.
It’s called the hidden killer. That’s because there’s little public awareness about sepsis and not a lot of data on how many people it really affects. But Amalie Henze is out to change all that. This Canadian teen knows its dangers all too well after almost dying from septic shock and having her hands and feet amputated to save her life. She’s not alone. Dr. Alison Fox-Robichaud has been researching sepsis for years — and she wants to get better data on the true number of cases while creating a national strategy to help save lives from sepsis. This episode is available in English. Episode transcripts can be found on our podcast web page. Learn more about the Canadian Institute for Health Information (CIHI). Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter. Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.
Each year, there are over 15 million visits to emergency departments across Canada. But new CIHI data shows that 15% of these — that’s 1 in 7 — could potentially have been treated by a doctor or nurse practitioner in primary care. While ED doctors don’t want to discourage anyone from going to emergency, they do acknowledge that this statistic highlights the crisis in primary care happening in Canada. This episode is available in English only. Episode transcripts can be found on our podcast web page. Learn more about the Canadian Institute for Health Information (CIHI). Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter. Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.
“You have dementia” are 3 words no one wants to hear. For the three-quarters of a million Canadians living with the disease and the 1.7 million projected to develop it, it’s a painful reality they all must face. But what happens after diagnosis — to patients, families and caregivers? Host Avis Favaro speaks with• “Care-y godmother” Katrina Prescott, a caregiving coach who helps families get the help she didn’t while she was looking after her mother, who lived with dementia• Retired family doctor David Hood, who cared for hundred of patients during his 4-decade career, as well as both of his parents after they were diagnosedFor more data go to CIHI's report titled Understanding health care trajectories of people living with dementia.This episode is available in English only. Episode transcripts can be found on our podcast web page.Learn more about the Canadian Institute for Health Information (CIHI).Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter.Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.
40 amputations a day are performed at hospitals across Canada. And the single biggest culprit is diabetes. Host Avis Favaro meets with • Harish Rangan, who knows first-hand what it’s like to lose a limb to the disease • Dr. Karim Manji, director of the Zivot Limb Preservation Centre in Calgary, whose team is working on ways to reduce the number of amputations, with encouraging early successes This episode is available in English only. Episode transcripts can be found on our podcast web page. Learn more about the Canadian Institute for Health Information (CIHI). Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter. Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.
In this special edition of the CHIP, host Avis Favaro sits down with David O’Toole as he contemplates the biggest challenges and successes of his 10 years as CIHI’s president and CEO.To read more about the Pan-Canadian Health Data Charter click here.This episode is available in English only. Episode transcripts can be found on our podcast web page.Learn more about the Canadian Institute for Health Information (CIHI).Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter.Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.
With an exodus of family doctors — due to burnout caused by heavy workloads, difficulties getting patient referrals and financial stress — 1 in 5 Canadians do not have direct access to primary care. Why is family medicine so important and what can we do to repair this over-burdened health care sector? Listen as host Avis Favaro speaks with 2 physicians who say they know how to turn this around — and that every Canadian should have the right to basic health care near their homes. Guests are • Dr. Jane Philpott, Dean, Faculty of Health Sciences, and Director, School of Medicine, Queen’s University; family physician; and former federal minister of health • Dr. Tara Kiran, Fidani Chair of Improvement and Innovation, University of Toronto; and Family Physician and Scientist, St. Michael’s Hospital, Unity Health Toronto This episode is available in English only. Episode transcripts can be found on our podcast web page. Learn more about the Canadian Institute for Health Information (CIHI). Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter. Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.
According to the latest CIHI data, almost all (93%) patients experiencing homelessness were admitted to hospital via the emergency department — a high proportion that suggests inadequate access to primary care. In this episode of the CHIP, we’ll hear about the complex health needs of the growing number of people who are unhoused and turning to hospitals for help, and how doctors are working toward solutions. Guests are • Dr. Louis Francescutti, an emergency physician at the Royal Alexandra Hospital and the Northeast Community Health Centre in Edmonton, Alberta • Dr. Andrew Bond, executive medical officer at Inner City Health Associates and co-founder of the Canadian Network for the Health and Housing of People Experiencing Homelessness (CNH3) This episode is available in English only. Episode transcripts can be found on our podcast web page. Learn more about the Canadian Institute for Health Information (CIHI). Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter. Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.
From staffing shortages and physician burnout to department closures and lengthy wait times, there is little question that Canada’s emergency departments are overwhelmed. Some EDs are so busy that hallways are packed with gurneys of patients waiting days to be admitted or, in some cases, choosing to walk away without receiving the emergency care they need. In this episode of the CHIP, host Avis Favaro sits down with guests working on the front lines to discuss the ongoing crisis gripping Canada’s emergency departments, the impact on workers and patients, and what’s being done to ease the burden: • Dr. Fraser Mackay, emergency physician and assistant director of Workforce Planning for the Department of Emergency Medicine in Saint John, New Brunswick • David Leary, a veteran paramedic and spokesperson for Ambulance Paramedics of British Columbia. This episode is available in English only. Episode transcripts can be found on our podcast web page. Learn more about the Canadian Institute for Health Information (CIHI). Say hello on LinkedIn, Facebook and Instagram, or subscribe to our YouTube channel. You can also stay up to date on the latest news and upcoming releases with our monthly newsletter. Vous préférez les balados français? Voyez le Balado d’information sur la santé au Canada.
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