Restaurant Rockstars Podcast

Discover proven restaurant marketing strategies that build loyalty, boost profits, and turn guests into brand ambassadors. From cash cows to mug clubs, Roger shares trackable, ROI-driven ideas that keep customers coming back. Restaurant Profit Maximizer Mini-Masterclass: Learn how just a few tweaks in the way you run your business can hugely impact your profits. https://restaurantrockstars.com/sp/restaurant-profits Run a Smarter, More Profitable Restaurant. Discover the proven systems & solutions that drive sales, train staff, and maximize your margins. 1:1 Coaching Option Available. 👉 Join now: https://restaurantrockstars.com/joinacademy

Learn the exact formula for restaurant profit and freedom from Roger, founder of five successful restaurant concepts. After 23 years in the business, Roger shares the three fundamentals that transformed his operations and allowed him to work on his business, not in it. In this episode of the Restaurant Rockstars Podcast, you’ll discover: ✅ How to track inventory, labor, and prime cost to maximize restaurant profit ✅ Why menu engineering can uncover $350K–$885K in lost profit every year ✅ The difference between hiring and recruiting — and how to build a dream team ✅ How to empower “intrapreneurs” who run your restaurant like they own it ✅ Proven marketing firepower: Mug Clubs, cash cows, hooks, and loyalty systems ✅ Why Sales Stars training can double and triple sales year over year Roger also explains how to create a company culture of accountability, recognition, and empowerment. From menu profit accelerators to raving fans and VIP guests, this episode is packed with actionable strategies to grow sales, lower costs, and multiply restaurant profit. 📌 Want to stop leaving money on the table? Check out the Restaurant Rockstars Academy → https://restaurantrockstars.com use code pod20 to save 20% off

If you’re looking for real-world strategies to strengthen your team, tighten your numbers, and elevate your guest experience, this episode of the Restaurant Rockstars Podcast is packed with actionable ideas. Jamie and Leo show that when you combine strong systems with leadership and creativity, you can build restaurants that thrive—even in the most competitive markets. If you’re looking for real-world strategies to strengthen your team, tighten your numbers, and elevate your guest experience, this episode of the Restaurant Rockstars Podcast is packed with actionable ideas. Jamie and Leo show that when you combine strong systems with leadership and creativity, you can build restaurants that thrive—even in the most competitive markets. What You’ll Learn in This Episode: • Why cross-training is an investment, not a cost • How to hire for personality and train for skills • The key financial metrics to track weekly, not monthly • The importance of menu costing and timely price adjustments • Simple ways to build morale, recognition, and culture • How to mentor managers through shadowing and hands-on training • Social media and influencer strategies that drive new business • Why “experience” is the new standard for hospitality Listen now to hear Jamie and Leo’s full story and discover the systems that keep their restaurants strong, profitable, and built to last. Show Notes & Transcript: https://restaurantrockstars.com/audio/episode-456-restaurant-systems/ Thank you to our sponsors: • The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ • The Birthday Club – Everyone celebrates their birthday! Get new and repeat business, fill your tables, and boost sales with Birthdays: https://jointhebirthdayclub.com/BirthdayRockstar/

Work Less. Earn More. Discover how Keke’s Breakfast Café built a thriving 70+ location brand with a single-shift model, happy staff, and loyal guests. Learn the leadership principles, culture strategies, and operational systems that are redefining restaurant success. Run a Smarter, More Profitable Restaurant. Discover the proven systems that drive sales, train staff, and maximize your margins. Inside the Restaurant Training Academy, you’ll get step-by-step tools to master your finances and multiply your revenue—plus get unlimited staff access and an onboarding coaching call with Roger included. 👉 Join now: https://restaurantrockstars.com/joinacademy Connect with our guest: https://www.linkedin.com/company/keke's-breakfast-cafe-inc./ https://www.facebook.com/KekesBreakfastCafe/ https://www.instagram.com/kekesbreakfastcafe/ https://x.com/kekes Thank you to our sponsors: • The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ • Touch Bistro: Touch Bistro helps speed up service, reduce errors and turn tables faster while loyalty programs, online ordering and contactless payments boost your bottom line. Plus, real time analytics, inventory tracking and staff scheduling are game changers. Reach out to my friend Becky, tell her I sent you and she will take good care of you! Her email is btartick@touchbistro.com or call her at 647-360-3994. • Fora Financial: Money and funding for restaurant inventory, new equipment, or whatever you choose. Easy apply, fast decision and up to $1.5M funding. Funding subject to terms and conditions. Go to www.forafinancial.com/rockstar • The Birthday Club – Everyone celebrates their birthday! Get new and repeat business, fill your tables, and boost sales with Birthdays: https://jointhebirthdayclub.com/BirthdayRockstar/

Too many restaurants obsess over food cost—but profit is what really matters. In this episode, Roger breaks down the food cost fallacy, how to calculate your true cost, and what to do instead to boost your bottom line. From portion control and inventory to menu redesign and training, this is a must-listen for every restaurant owner. Run a Smarter, More Profitable Restaurant. Discover the proven systems that drive sales, train staff, and maximize your margins. Inside the Restaurant Academy, you’ll get step-by-step tools to master your finances and multiply your revenue—plus unlimited staff access. 👉 Join now: https://restaurantrockstars.com/joinacademy Thank you to our sponsors: • Fora Financial: Money and funding for restaurant inventory, new equipment, or whatever you choose. Easy apply, fast decision and up to $1.5M funding. Funding subject to terms and conditions. Go to www.forafinancial.com/rockstar • The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ • The Birthday Club – Everyone celebrates their birthday! Get new and repeat business, fill your tables, and boost sales with Birthdays: https://jointhebirthdayclub.com/BirthdayRockstar/ • Touch Bistro: Touch Bistro helps speed up service, reduce errors and turn tables faster while loyalty programs, online ordering and contactless payments boost your bottom line. Plus, real time analytics, inventory tracking and staff scheduling are game changers. Reach out to my friend Becky, tell her I sent you and she will take good care of you! Her email is btartick@touchbistro.com or call her at 647-360-3994.

Are financial mistakes draining your restaurant’s profits? In this episode, we break down the top 10 restaurant financial mistakes—from tip reporting and payroll to sales tax and bookkeeping. Tax pro Cindy Montoya from KAC Consulting shares how to fix the leaks and boost your bottom line. Unlock all the Secrets to Running a Highly Profitable Restaurant. Follow the Restaurant Profit Fast Track: Master Finances, Boost Sales, Train Staff, and Multiply Your Revenue! Unlimited Staff Accounts. Join the Restaurant Academy: https://restaurantrockstars.com/joinacademy Connect with Restaurant Rockstars on Social Media: LinkedIn Roger: https://www.linkedin.com/in/roger-beaudoin-21590016 LinkedIn Restaurant Rockstars: https://www.linkedin.com/company/restaurant-rockstars Facebook: https://www.facebook.com/restaurantrockstars/ Instagram: https://www.instagram.com/restaurantrockstars X: https://x.com/RestaurantRock1 Connect with our guest: https://www.linkedin.com/company/kac-consulting-inc. https://www.facebook.com/kacconsulting https://www.instagram.com/kacconsulting Thank you to our sponsors: • Touch Bistro: Touch Bistro helps speed up service, reduce errors and turn tables faster while loyalty programs, online ordering and contactless payments boost your bottom line. Plus, real time analytics, inventory tracking and staff scheduling are game changers. Reach out to my friend Becky, tell her I sent you and she will take good care of you! Her email is btartick@touchbistro.com or call her at 647-360-3994. • The Birthday Club – Everyone celebrates their birthday! Get new and repeat business, fill your tables, and boost sales with Birthdays: https://jointhebirthdayclub.com/BirthdayRockstar/ • The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ • Fora Financial: Money and funding for restaurant inventory, new equipment, or whatever you choose. Easy apply, fast decision and up to $1.5M funding. Funding subject to terms and conditions. Go to www.forafinancial.com/rockstar

Join Roger as he welcomes Leslie Durso, a dynamic chef and culinary consultant who works with the Four Seasons and personal clients. Discover how Leslie blends health-focused culinary practices with profitability in the restaurant industry. Learn about handling food allergies, plant-based menu options that entice all customers, and the financial benefits of healthier choices. Leslie also shares her secrets for maintaining a positive workplace culture in high-profile luxury kitchens. Don't miss out on valuable tips for improving your restaurant's bottom line while catering to modern dietary needs. 👉 Unlock all the Secrets to Running a Highly Profitable Restaurant. Follow the Restaurant Profit Fast Track: Master Finances, Boost Sales, Train Staff, and Multiply Your Revenue! Unlimited Staff Accounts. Join the Restaurant Academy: https://restaurantrockstars.com/joinacademy Thank you to our sponsors: ⭐️ The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ Fora Financial: Money and funding for restaurant inventory, new equipment, or whatever you choose. Easy apply, fast decision and up to $1.5M funding. Funding subject to terms and conditions. Go to https://www.forafinancial.com/rockstar ⭐️ MyEmployees: A happy team is a productive team. Boost morale, team-spirit and employee appreciation with impactful, consistent and genuine recognition programs. MyEmployees helps thousands of hospitality leaders uplevel performance, lower turnover and build winning teams. https://myemployees.com/hospitality/ ⭐️ TouchBistro: Touch Bistro helps speed up service, reduce errors and turn tables faster while loyalty programs, online ordering and contactless payments boost your bottom line. Plus, real time analytics, inventory tracking and staff scheduling are game changers. Reach out to my friend Becky, tell her I sent you and she will take good care of you! Her email is btartick@touchbistro.com or call her at 647-360-3994. ⭐️ Lilly’s Fresh Pasta - Lilly’s Fresh Pasta creates the finest fresh pastas from scratch using clean ingredients and old-world recipes passed down from mother to son. Lilly, the company matriarch and her son Antonio continue to follow the highest quality standards for their products. Ask your sales rep today or go to: https://lillysfreshpasta.com

Struggling with staffing? You’re not alone. In this episode, we uncover why 47% of your restaurant employees may be ready to quit—and what you can do about it. Leadership expert David Strange reveals proven hiring tactics, morale-boosting strategies, and the one thing most leaders miss. From “hire slow, fire fast” to the secret behind bottom-up leadership, this is your ultimate playbook for building a loyal, high-performing team. Unlock all the Secrets to Running a Highly Profitable Restaurant. Follow the Restaurant Profit Fast Track: Master Finances, Boost Sales, Train Staff, and Multiply Your Revenue! Unlimited Staff Accounts. Join the Restaurant Academy: https://restaurantrockstars.com/joinacademy Connect with Restaurant Rockstars on Social Media: LinkedIn Roger: https://www.linkedin.com/in/roger-beaudoin-21590016 LinkedIn Restaurant Rockstars: https://www.linkedin.com/company/restaurant-rockstars Facebook: https://www.facebook.com/restaurantrockstars/ Instagram: https://www.instagram.com/restaurantrockstars X: https://x.com/RestaurantRock1 Thank you to our sponsors: The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ Fora Financial: Money and funding for restaurant inventory, new equipment, or whatever you choose. Easy apply, fast decision and up to $1.5M funding. Funding subject to terms and conditions. Go to www.forafinancial.com/rockstar MyEmployees: A happy team is a productive team. Boost morale, team-spirit and employee appreciation with impactful, consistent and genuine recognition programs. MyEmployees helps thousands of hospitality leaders uplevel performance, lower turnover and build winning teams. https://myemployees.com/hospitality/ TouchBistro: Touch Bistro helps speed up service, reduce errors and turn tables faster while loyalty programs, online ordering and contactless payments boost your bottom line.

Most restaurant owners are missing this game-changing strategy. Roger shares the systems, team-building tactics, and menu hacks that turn restaurants into profit machines. If you want bigger margins and loyal staff, this is a must-listen. Unlock all the Secrets to Running a Highly Profitable Restaurant. Follow the Restaurant Profit Fast Track: Master Finances, Boost Sales, Train Staff, and Multiply Your Revenue! Unlimited Staff Accounts. Join the Restaurant Academy: https://restaurantrockstars.com/joinacademy Thank you to our sponsors: • Touch Bistro: Touch Bistro helps speed up service, reduce errors and turn tables faster while loyalty programs, online ordering and contactless payments boost your bottom line. Plus, real time analytics, inventory tracking and staff scheduling are game changers. Reach out to my friend Becky, tell her I sent you and she will take good care of you! Her email is btartick@touchbistro.com or call her at 647-360-3994. • The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ • MyEmployees: A happy team is a productive team. Boost morale, team-spirit and employee appreciation with impactful, consistent and genuine recognition programs. MyEmployees helps thousands of hospitality leaders uplevel performance, lower turnover and build winning teams. Go To: https://myemployees.com/hospitality • Lilly’s Fresh Pasta - Lilly’s Fresh Pasta creates the finest fresh pastas from scratch using clean ingredients and old-world r own from mother to son. Lilly, the company matriarch and her son Antonio continue to follow the highest quality standards for their products. Ask your sales rep today or go to: https://lillysfreshpasta.com

Roger talks to leasing expert Dale Willerton, also known as 'The Lease Coach.' With a wealth of experience in lease negotiation, Dale offers valuable insights into securing favorable lease agreements, negotiating renewals, lowering operating costs, and more. The Top 3 Restaurant Profit Killers & How To Fix Them Fast (Free Video Training): https://restaurantrockstars.com/profits Restaurant Profit Maximizer Mini-Masterclass: Learn how just a few tweaks in the way you run your business can hugely impact your profits. https://restaurantrockstars.com/sp/restaurant-profits Unlock all the Secrets to Running a Highly Profitable Restaurant. Follow the Restaurant Profit Fast Track: Master Finances, Boost Sales, Train Staff, and Multiply Your Revenue! Unlimited Staff Accounts. Join the Restaurant Academy: https://restaurantrockstars.com/joinacademy Connect with Restaurant Rockstars on Social Media: LinkedIn Roger: https://www.linkedin.com/in/roger-beaudoin-21590016 LinkedIn Restaurant Rockstars: https://www.linkedin.com/company/restaurant-rockstars Facebook: https://www.facebook.com/restaurantrockstars/ Instagram: https://www.instagram.com/restaurantrockstars X: https://x.com/RestaurantRock1 Listen to the Restaurant Rockstars Podcast on Your Favorite Podcast Player: Apple Podcasts - https://apple.co/2WaKyqV Spotify - https://spoti.fi/3xGuOd0 Google - https://bit.ly/2VM10P1 Stitcher - https://bit.ly/3iFGAAb Soundcloud - https://bit.ly/3lYBhho YouTube - https://www.youtube.com/@RestaurantRockstars Connect with our Dale: Linked In: https://www.linkedin.com/in/dale-willerton-2a1188238/ Facebook: https://www.facebook.com/TheLeaseCoach/ https://www.theleasecoach.com/

In this episode, we dive into the multifaceted challenges and rewards of running a restaurant with Chef Bobby Maher, who has a storied career in some of New York City's most demanding kitchens. Chef Bobby shares his journey from cutting his teeth in NYC to opening his own restaurant in the DC area during the COVID-19 pandemic. We discuss the dynamics of front and back of house, the importance of cross-training, leadership, managing food costs, and maintaining team morale. Tune in to learn valuable insights and real-life stories from the bustling restaurant world. The Top 3 Restaurant Profit Killers & How To Fix Them Fast (Free Video Training): https://restaurantrockstars.com/profits Restaurant Profit Maximizer Mini-Masterclass: Learn how just a few tweaks in the way you run your business can hugely impact your profits. https://restaurantrockstars.com/sp/restaurant-profits Unlock all the Secrets to Running a Highly Profitable Restaurant. Follow the Restaurant Profit Fast Track: Master Finances, Boost Sales, Train Staff, and Multiply Your Revenue! Unlimited Staff Accounts. Join the Restaurant Academy: https://restaurantrockstars.com/joinacademy Connect with Restaurant Rockstars on Social Media: LinkedIn Roger: https://www.linkedin.com/in/roger-beaudoin-21590016 LinkedIn Restaurant Rockstars: https://www.linkedin.com/company/restaurant-rockstars Facebook: https://www.facebook.com/restaurantrockstars/ Instagram: https://www.instagram.com/restaurantrockstars X: https://x.com/RestaurantRock1 Listen to the Restaurant Rockstars Podcast on Your Favorite Podcast Player: Apple Podcasts - https://apple.co/2WaKyqV Spotify - https://spoti.fi/3xGuOd0 Google - https://bit.ly/2VM10P1 Stitcher - https://bit.ly/3iFGAAb Soundcloud - https://bit.ly/3lYBhho YouTube - https://www.youtube.com/@RestaurantRockstars Thank you to our sponsors: • Lilly’s Fresh Pasta - Lilly’s Fresh Pasta creates the finest fresh pastas from scratch using clean ingredients and old-world r own from mother to son. Lilly, the company matriarch and her son Antonio continue to follow the highest quality standards for their products. Ask your sales rep today or go to: https://lillysfreshpasta.com • Touch Bistro: Touch Bistro helps speed up service, reduce errors and turn tables faster while loyalty programs, online ordering and contactless payments boost your bottom line. Plus, real time analytics, inventory tracking and staff scheduling are game changers. Reach out to my friend Becky, tell her I sent you and she will take good care of you! Her email is btartick@touchbistro.com or call her at 647-360-3994. • The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ • Restaurant Technologies: takes care of your fry oil challenges. They handle everything end-to-end from delivering, filtering monitoring, collecting, and recycling your waste cooking oil. Restaurant Technologies customers save 10-15% on their insurance premiums and even get bonuses for any new customer referrals. https://www.rti-inc.com or call 866-399-3639 to get started today. • MyEmployees: A happy team is a productive team. Boost morale, team-spirit and employee appreciation with impactful, consistent and genuine recognition programs. MyEmployees helps thousands of hospitality leaders uplevel performance, lower turnover and build winning teams. Go To: https://myemployees.com/hospitality

Discover how this unique brand has captured a multi-generational audience with its fantastic branding and product differentiation. Scott shares his extensive experience in marketing and the journey of revitalizing the Badass Coffee brand! The Top 3 Restaurant Profit Killers & How To Fix Them Fast (Free Video Training): https://restaurantrockstars.com/profits Restaurant Profit Maximizer Mini-Masterclass: (Only $7 for limited time) Learn how just a few tweaks in the way you run your business can hugely impact your profits. https://restaurantrockstars.com/sp/restaurant-profits Unlock all the Secrets to Running a Highly Profitable Restaurant. Follow the Restaurant Profit Fast Track: Master Finances, Boost Sales, Train Staff, and Multiply Your Revenue! Unlimited Staff Accounts. Join the Restaurant Academy: https://restaurantrockstars.com/joinacademy Connect with Restaurant Rockstars on Social Media: LinkedIn Roger: https://www.linkedin.com/in/roger-beaudoin-21590016 LinkedIn Restaurant Rockstars: https://www.linkedin.com/company/restaurant-rockstars Facebook: https://www.facebook.com/restaurantrockstars/ Instagram: https://www.instagram.com/restaurantrockstars X: https://x.com/RestaurantRock1 Listen to the Restaurant Rockstars Podcast on Your Favorite Podcast Player: iTunes - https://apple.co/2WaKyqV Spotify - https://spoti.fi/3xGuOd0 Google - https://bit.ly/2VM10P1 Stitcher - https://bit.ly/3iFGAAb Soundcloud - https://bit.ly/3lYBhho YouTube - https://www.youtube.com/@RestaurantRockstars Connect with our guest: www.badasscoffee.com @badasscoffeeofhawaii https://www.linkedin.com/company/bad-ass-coffee-hawaii Thank you to our sponsors: • The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ • Touch Bistro: Touch Bistro helps speed up service, reduce errors and turn tables faster while loyalty programs, online ordering and contactless payments boost your bottom line. Plus, real time analytics, inventory tracking and staff scheduling are game changers. Reach out to my friend Becky, tell her I sent you and she will take good care of you! Her email is btartick@touchbistro.com or call her at 647-360-3994. • Restaurant Technologies: takes care of your fry oil challenges. They handle everything end-to-end from delivering, filtering monitoring, collecting, and recycling your waste cooking oil. Restaurant Technologies customers save 10-15% on their insurance premiums and even get bonuses for any new customer referrals. https://www.rti-inc.com or call 866-399-3639 to get started today. • Lilly’s Fresh Pasta - Lilly’s Fresh Pasta creates the finest fresh pastas from scratch using clean ingredients and old-world r own from mother to son. Lilly, the company matriarch and her son Antonio continue to follow the highest quality standards for their products. Ask your sales rep today or go to: https://lillysfreshpasta.com • MyEmployees: A happy team is a productive team. Boost morale, team-spirit and employee appreciation with impactful, consistent and genuine recognition programs. MyEmployees helps thousands of hospitality leaders uplevel performance, lower turnover and build winning teams. Go To: www.myemployees.com/hospitality

Roger sits down with Christian Fischer, also known as the Disruptive Chef, to delve into key aspects of restaurant operations and running a successful restaurant! ⭐️ The Top 3 Restaurant Profit Killers & How To Fix Them Fast (Free Video Training): https://restaurantrockstars.com/profits ⭐️ Restaurant Profit Maximizer Mini-Masterclass: (Only $7 for limited time) Learn how just a few tweaks in the way you run your business can hugely impact your profits. https://restaurantrockstars.com/sp/restaurant-profits ⭐️ Unlock all the Secrets to Running a Highly Profitable Restaurant. Follow the Restaurant Profit Fast Track: Master Finances, Boost Sales, Train Staff, and Multiply Your Revenue! Unlimited Staff Accounts. Join the Restaurant Academy: https://restaurantrockstars.com/joinacademy Connect with Restaurant Rockstars on Social Media: LinkedIn Roger: https://www.linkedin.com/in/roger-beaudoin-21590016 LinkedIn Restaurant Rockstars: https://www.linkedin.com/company/restaurant-rockstars Facebook: https://www.facebook.com/restaurantrockstars/ Instagram: https://www.instagram.com/restaurantrockstars X: https://x.com/RestaurantRock1 Listen to the Restaurant Rockstars Podcast on Your Favorite Podcast Player: iTunes - https://apple.co/2WaKyqV Spotify - https://spoti.fi/3xGuOd0 Google - https://bit.ly/2VM10P1 Stitcher - https://bit.ly/3iFGAAb Soundcloud - https://bit.ly/3lYBhho YouTube - https://www.youtube.com/@RestaurantRockstars

Boosting Team Morale and Recognition in the Hospitality Industry | Restaurant Rockstars Podcast In this episode of the Restaurant Rockstars Podcast, host Roger Beaudoin is joined by David Strange from My Employees and Laurie Camara from Magna Hospitality to discuss the critical elements of building a strong, cohesive team in the hospitality industry. They delve into the importance of setting clear expectations, creating accountability, and recognizing and rewarding team members to enhance morale and productivity. Learn valuable strategies and best practices for fostering team spirit, encouraging initiative, and improving guest experiences through effective employee recognition programs. Tune in for insightful discussions on leadership, empowerment, and cultural shifts in the hospitality sector. 🔥 The Top 3 Restaurant Profit Killers & How To Fix Them Fast (Free Video Training): https://restaurantrockstars.com/profits 🔥 Restaurant Profit Maximizer Mini-Masterclass: (Only $7 for limited time) Learn how just a few tweaks in the way you run your business can hugely impact your profits. https://restaurantrockstars.com/sp/restaurant-profits 🔥 Unlock all the Secrets to Running a Highly Profitable Restaurant. Follow the Restaurant Profit Fast Track: Master Finances, Boost Sales, Train Staff, and Multiply Your Revenue! Unlimited Staff Accounts. Join the Restaurant Academy: https://restaurantrockstars.com/joinacademy 🔗 Show Notes & Transcript: https://restaurantrockstars.com/audio/episode-445-employee-recognition/ Thank you to our sponsors: ⭐️ TouchBistro: Touch Bistro helps speed up service, reduce errors and turn tables faster while loyalty programs, online ordering and contactless payments boost your bottom line. Plus, real time analytics, inventory tracking and staff scheduling are game changers. Reach out to my friend Becky, tell her I sent you and she will take good care of you! Her email is btartick@touchbistro.com or call her at 647-360-3994. ⭐️ Restaurant Technologies: takes care of your fry oil challenges. They handle everything end-to-end from delivering, filtering monitoring, collecting, and recycling your waste cooking oil. Restaurant Technologies customers save 10-15% on their insurance premiums and even get bonuses for any new customer referrals. https://www.rti-inc.com or call 866-399-3639 to get started today. ⭐️ Lilly’s Fresh Pasta - Lilly’s Fresh Pasta creates the finest fresh pastas from scratch using clean ingredients and old-world recipes passed down from mother to son. Lilly, the company matriarch and her son Antonio continue to follow the highest quality standards for their products. Ask your sales rep today or go to: https://lillysfreshpasta.com ⭐️ MyEmployees: A happy team is a productive team. Boost morale, team-spirit and employee appreciation with impactful, consistent and genuine recognition programs. MyEmployees helps thousands of hospitality leaders up-level performance, lower turnover and build winning teams. Go To: https://myemployees.com/hospitality/ ⭐️ The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/

Discover restaurant management best practices with Chef Daniel's unique team-building philosophy. Learn how to build a strong, motivated kitchen and front-of-house team. The Top 3 Restaurant Profit Killers & How To Fix Them Fast (Free Video Training): https://restaurantrockstars.com/profits Restaurant Profit Maximizer Mini-Masterclass: (Only $7 for limited time) Learn how just a few tweaks in the way you run your business can hugely impact your profits. https://restaurantrockstars.com/sp/restaurant-profits Connect with our guest: Chef Daniel - @chef.daniellugo Trova - @trovarestaurant Wyndham Palmas Beach & Golf Boutique Resort - @wyndhampalmas https://www.wyndhampalmas.com Thank you to our sponsors: MyEmployees: A happy team is a productive team. Boost morale, team-spirit and employee appreciation with impactful, consistent and genuine recognition programs. MyEmployees helps thousands of hospitality leaders uplevel performance, lower turnover and build winning teams. Go To: www.myemployees.com/hospitality Lilly’s Fresh Pasta - Lilly’s Fresh Pasta creates the finest fresh pastas from scratch using clean ingredients and old-world recipes passed down from mother to son. Lilly, the company matriarch and her son Antonio continue to follow the highest quality standards for their products. Ask your sales rep today or go to: https://lillysfreshpasta.com The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ TouchBistro: Touch Bistro helps speed up service, reduce errors and turn tables faster while loyalty programs, online ordering and contactless payments boost your bottom line. Plus real time analytics, inventory tracking and staff scheduling are game changers. Reach out to my friend becky, tell her I sent you and she will take good care of you! Her email is btartick@touchbistro.com or call her at 647-360-3994. Restaurant Technologies: takes care of your fry oil challenges. They handle everything end-to-end from delivering, filtering monitoring, collecting, and recycling your waste cooking oil. Restaurant Technologies customers save 10-15% on their insurance premiums and even get bonuses for any new customer referrals. https://www.rti-inc.com or call 866-399-3639 to get started today.

Struggling with high turnover in your restaurant? In this episode, Roger and Russ dive into how to reduce employee turnover, boost team morale, and lead with purpose. Learn how POS data, AI, and strong culture can transform your operations and keep your best people longer. The Top 3 Restaurant Profit Killers & How To Fix Them Fast (Free Video Training): https://restaurantrockstars.com/profits Restaurant Profit Maximizer Mini-Masterclass: (Only $7 for limited time) Learn how just a few tweaks in the way you run your business can hugely impact your profits. https://restaurantrockstars.com/sp/restaurant-profits Connect with our guest: https://www.agilenceinc.com https://www.linkedin.com/company/agilence-inc https://www.linkedin.com/in/russhawkins/ https://www.facebook.com/agilence https://x.com/agilence Thank you to our sponsors: Restaurant Technologies: takes care of your fry oil challenges. They handle everything end-to-end from delivering, filtering monitoring, collecting, and recycling your waste cooking oil. Restaurant Technologies customers save 10-15% on their insurance premiums and even get bonuses for any new customer referrals. https://www.rti-inc.com or call 866-399-3639 to get started today. The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ Lilly’s Fresh Pasta - Lilly’s Fresh Pasta creates the finest fresh pastas from scratch using clean ingredients and old-world recipes passed down from mother to son. Lilly, the company matriarch and her son Antonio continue to follow the highest quality standards for their products. Ask your sales rep today or go to: https://lillysfreshpasta.com MyEmployees: A happy team is a productive team. Boost morale, team-spirit and employee appreciation with impactful, consistent and genuine recognition programs. MyEmployees helps thousands of hospitality leaders uplevel performance, lower turnover and build winning teams. Go To: www.myemployees.com/hospitality TouchBistro: Touch Bistro helps speed up service, reduce errors and turn tables faster while loyalty programs, online ordering and contactless payments boost your bottom line. Plus real time analytics, inventory tracking and staff scheduling are game changers. Reach out to my friend becky, tell her I sent you and she will take good care of you! Her email is btartick@touchbistro.com or call her at 647-360-3994. Connect with Restaurant Rockstars on Social Media: LinkedIn Roger: https://www.linkedin.com/in/roger-beaudoin-21590016 LinkedIn Restaurant Rockstars: https://www.linkedin.com/company/restaurant-rockstars Facebook: https://www.facebook.com/restaurantrockstars/ Instagram: https://www.instagram.com/restaurantrockstars X: https://x.com/RestaurantRock1

In this episode, Roger discusses the fundamental differences between a manager and a true leader, focusing on how to get optimum performance from your team members through a culture of accountability. He introduces a comprehensive framework for effective leadership, emphasizing the importance of recognizing talent, empowering employees, and fostering a strong company culture. Roger shares insights from his own experience running restaurants with a 96% retention rate, illustrating how to develop 'intrapreneurs', maintain robust team morale, and implement a successful career development program. Tune in to learn about the vital components of a career description, the impact of regular performance reviews, and various incentive strategies to turn your employees into motivated leaders. 00:00 Introduction to Leadership vs. Management 00:48 The Essence of True Leadership 02:38 Empowerment Over Delegation 04:52 Building a Company Culture 07:03 Fixing What's Broken 08:59 Accountability and Career Descriptions 13:35 Disciplinary Procedures and Incentives 19:35 Recognition and Rewards 25:29 Conclusion and Resources Thank you to our sponsors: MyEmployees: A happy team is a productive team. Boost morale, team-spirit and employee appreciation with impactful, consistent and genuine recognition programs. MyEmployees helps thousands of hospitality leaders uplevel performance, lower turnover and build winning teams. Go To: www.myemployees.com/hospitality The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/ Restaurant Technologies: takes care of your fry oil challenges. They handle everything end-to-end from delivering, filtering monitoring, collecting, and recycling your waste cooking oil. Restaurant Technologies customers save 10-15% on their insurance premiums and even get bonuses for any new customer referrals. https://www.rti-inc.com or call 866-399-3639 to get started today. Lilly’s Fresh Pasta - Lilly’s Fresh Pasta creates the finest fresh pastas from scratch using clean ingredients and old-world recipes passed down from mother to son. Lilly, the company matriarch and her son Antonio continue to follow the highest quality standards for their products. Ask your sales rep today or go to: https://lillysfreshpasta.com The Top 3 Restaurant Profit Killers & How To Fix Them Fast (Free Video Training): https://restaurantrockstars.com/profits Restaurant Profit Maximizer Mini-Masterclass: Learn how just a few tweaks in the way you run your business can hugely impact your profits. https://restaurantrockstars.com/sp/restaurant-profits Restaurant Menu Profit Accelerator: Many restaurants lose money every day because their menu just isn’t as profitable as possible. You can’t control rising costs but you CAN control how profitable your menu is, this is a massive game-changer: https://restaurantrockstars.com/sp/the-menu-accelerator/ Make More Money In Your Restaurant EVERY DAY! Unlock all the Secrets to Running a Highly Profitable Restaurant. Follow the Restaurant Profit Fast Track: Master Finances, Boost Sales, Train Staff, and Multiply Your Revenue! Unlimited Staff Accounts. Join the Restaurant Academy: https://restaurantrockstars.com/joinacademy

In this captivating episode of the Restaurant Rockstars podcast, I had the pleasure of delving into the inspiring journey of Chef Giovanni, an acclaimed restaurateur with a vibrant family legacy in the restaurant industry. With three thriving locations in Las Vegas, Chef Gio shares his experiences, challenges, and insights into building and maintaining successful restaurants. The Top 3 Restaurant Profit Killers & How To Fix Them Fast (Free Video Training): https://restaurantrockstars.com/profits Make More Money In Your Restaurant EVERY DAY! Unlock all the Secrets to Running a Highly Profitable Restaurant. Follow the Restaurant Profit Fast Track: Master Finances, Boost Sales, Train Staff, and Multiply Your Revenue! Unlimited Staff Accounts. Join the Restaurant Academy: https://restaurantrockstars.com/joinacademy Thank you to our sponsors: Lilly’s Fresh Pasta - Lilly’s Fresh Pasta creates the finest fresh pastas from scratch using clean ingredients and old-world recipes passed down from mother to son. Lilly, the company matriarch and her son Antonio continue to follow the highest quality standards for their products. Ask your sales rep today or go to: https://lillysfreshpasta.com Restaurant Technologies: takes care of your fry oil challenges. They handle everything end-to-end from delivering, filtering monitoring, collecting, and recycling your waste cooking oil. Restaurant Technologies customers save 10-15% on their insurance premiums and even get bonuses for any new customer referrals. https://www.rti-inc.com or call 866-399-3639 to get started today. The Birthday Club – Everyone celebrates their birthday! Get new and repeat business, fill your tables, and boost sales with Birthdays: https://jointhebirthdayclub.com/BirthdayRockstar/

Andrew shares what it takes to be a remarkable General Manager and his journey in the restaurant industry, offering valuable lessons for anyone looking to enhance their establishment's operations and culture. His experiences and insights offer valuable lessons for restaurant professionals aiming to refine their operations and build a robust company culture. Restaurant Profit Maximizer Mini-Masterclass: Learn how just a few tweaks in the way you run your business can hugely impact your profits. https://restaurantrockstars.com/sp/restaurant-profits Want to Make More Money in Your Restaurant Every Day? Discover the Restaurant Profit Fast Track — your step-by-step guide to running a wildly profitable restaurant. ✅ Master your numbers ✅ Boost daily sales ✅ Train & empower your team ✅ Multiply your revenue Plus, get unlimited staff accounts so your whole team levels up!! 🎓 Join the Restaurant Academy now: restaurantrockstars.com/joinacademy Connect with us on Social Media: LinkedIn Roger: https://www.linkedin.com/in/roger-beaudoin-21590016 LinkedIn Restaurant Rockstars: https://www.linkedin.com/company/restaurant-rockstars Facebook: https://www.facebook.com/restaurantrockstars/ Instagram: https://www.instagram.com/restaurantrockstars X: https://x.com/RestaurantRock1 Subscribe to the Restaurant Rockstars Podcast: iTunes - https://apple.co/2WaKyqV Spotify - https://spoti.fi/3xGuOd0 Google - https://bit.ly/2VM10P1 Stitcher - https://bit.ly/3iFGAAb Soundcloud - https://bit.ly/3lYBhho YouTube - https://www.youtube.com/@RestaurantRockstars Thank you to our sponsors: Restaurant Profit Fast Track – A killer new module included in The Restaurant Academy. Become as profitable as possible as quickly as possible in 3 steps using the Restaurant Profit Fast Track! Running a restaurant is tough—but making it wildly profitable doesn’t have to be. Easy to follow step-by-step guide. https://restaurantrockstars.com/joinacademy/ The Birthday Club – Everyone celebrates their birthday! Get new and repeat business, fill your tables, and boost sales with Birthdays: https://jointhebirthdayclub.com/BirthdayRockstar/ Restaurant Technologies: takes care of your fry oil challenges. They handle everything end-to-end from delivering, filtering monitoring, collecting, and recycling your waste cooking oil. Restaurant Technologies customers save 10-15% on their insurance premiums and even get bonuses for any new customer referrals. https://www.rti-inc.com or call 866-399-3639 to get started today. Lilly’s Fresh Pasta - Lilly’s Fresh Pasta creates the finest fresh pastas from scratch using clean ingredients and old-world recipes passed down from mother to son. Lilly, the company matriarch and her son Antonio continue to follow the highest quality standards for their products. Ask your sales rep today or go to: https://lillysfreshpasta.com Connect with our guest: https://mahoganyprimesteakhouse.com/ https://www.instagram.com/mahoganyprimesteakhouse/

In this episode, we dive deep into one of the most powerful — yet often overlooked — tools in your restaurant’s success: the menu. More than just a list of dishes, your menu is a marketing asset and a key part of your brand identity. Restaurant Profit Maximizer Mini-Masterclass: Learn how just a few tweaks in the way you run your business can hugely impact your profits. https://restaurantrockstars.com/sp/restaurant-profits Restaurant Menu Profit Accelerator: Many restaurants lose money every day because their menu just isn’t as profitable as possible. You can’t control rising costs but you CAN control how profitable your menu is, this is a massive game-changer: https://restaurantrockstars.com/sp/the-menu-accelerator/ 💸 Want to Make More Money in Your Restaurant Every Day? Discover the Restaurant Profit Fast Track — your step-by-step guide to running a wildly profitable restaurant. ✅ Master your numbers ✅ Boost daily sales ✅ Train & empower your team ✅ Multiply your revenue Plus, get unlimited staff accounts so your whole team levels up!! 🎓 Join the Restaurant Academy now: restaurantrockstars.com/joinacademy