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The Credit Union Leadership Podcast
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The Credit Union Leadership Podcast

Author: ServiStar Consulting

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We serve hope to current and aspiring credit union leaders by providing solutions to your leadership challenges. If you’re a credit union leader seeking to grow your business, tune in to this podcast. ServiStar Consulting’s Mike Neill, Taylor Murray, and Scott Albrecht draw on their extensive experience of working with countless credit unions to provide valuable insights and lessons.
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This is a bonus episode that was given to us from our time with Dr. Elliott Jardin. ----more---- Using your Brain to Train Part 2: Dr. Elliott Jardin's office hours. It's an extra credit episode of the credit union leadership podcast with our friend, Dr. Jardin. Podcast Extra innings Learning, Preparation, and Emotion in Training Scott Anderle and Scott Albrecht discussed with Elliott the significance of preparation for learners in training and development sessions, drawing parallels from athletic stressful situations to control the controllable. Elliott highlighted the role of sleep in consolidating memories and improving brain functionality and the importance of finding ways to apply learned information in real life. The conversation also emphasized the importance of effective learning and development in a company, with Elliott sharing his approach to making learning more engaging. The team also discussed the content for their podcast, focusing on topics related to learning and emotion. Elliott emphasized the importance of using emotional extremes in stories to help retain information, while Scott Anderle suggested finding either highly positive or negative examples. The discussion concluded with tailoring learning to individual needs and finding the right level of challenge for each person to maximize their learning potential. Brain, Chip, AI, Communication Skills, Active Listening Elliott and Scott Albrecht discussed the similarities between the human brain and a computer chip, focusing on processing speed and memory. They also touched upon the development of AI and its basis in neural networks. Towards the end, they decided to include a segment on developing communication skills for various stakeholders, including learning and development specialists and aspiring leaders. Elliott emphasized the importance of active listening and creating an iterative feedback loop in team environments, explaining how he implements these strategies as a professor. The conversation concluded with discussing how these strategies could be applied in a classroom setting or a project collaboration situation. Innovation, Learning, and Science Accessibility Elliott, Scott Anderle, and Scott Albrecht discussed the importance of innovation and the role of noise in learning and development. They also highlighted Dr. Gervace's upcoming interview on Elliott's podcast, "Brain Health with Dr. Jardin," Sports Psychology: How To Train Your Mind - With Dr. Michael Gervais https://lnkd.in/gxNM_8Em The trio also explored the role of sports psychology and the significance of motivation and retention in learning. They emphasized the role of emotions, the need for appropriate challenges, and the use of extrinsic motivators. The conversation concluded with focusing on making science more accessible and relevant to the general public. BONUS EPISODE with Dr. Elliott Jardin BONUS EPISODE with Dr. Elliott Jardin podbean.com
Our mission with this podcast is to serve hope clearly, providing access to industry perspectives in the credit union movement. We want to raise leaders who focus on creating a culture around sales and service. We believe this will improve the financial well-being of our members and change the world.   We aim to reach 65,000 new learners within the credit union movement by the end of 2026. Our podcast plays a massive role in that number, with well over 25,000 podcast downloads.   Today we bring on friend of the podcast, co-author with Albrecht, and Associate professor at Miami University in the neuroscience and human behavior department, Dr. Elliott Jardin. Dr. Elliott Jardin, an Assistant Professor in Miami University's Social and Behavioral Science department, researches individual differences in cognition. His specific focus is on learning, neuroscience, and cognitive aging. He is an award-winning teacher who credits his research on learning to his success in the classroom. One of his main initiatives is to make science more accessible to people outside of academia. Company Website: https://miamioh.edu/regionals/profiles/elliott-jardin.html Linkedin: https://www.linkedin.com/in/elliott-jardin-ph-d-66734277/ Brain Health Podcast: https://podcasts.apple.com/us/podcast/brain-health-with-dr-jardin/id1536539944 Podcast Appearance with Albrecht:  https://podcasts.apple.com/au/podcast/what-struggling-teams-are-missing/id1688109033?i=1000646786092. Dr. Jardin's mission aligns with our mission, and that is why we brought him on to discuss the following:  Neural Science of learning and development Post learner experience – How can I best exploit the resources given to me in a training.  How should credit unions prepare employees for learning and development engagements? How can we develop our communication skills to articulate ideas and communicate effectively with diverse stakeholders within and outside the credit union?   Motivation, Emotion, and Learning: A Conversation With Elliott Scott Albrecht and Dr. Elliott discussed the role of motivation and emotions in learning. Elliott highlighted the importance of tailoring learning activities to align with motivation and the role of dopamine in motivation and enjoyment. He emphasized the significance of emotional content in memories and the role of challenge level in learning and development. Elliott suggested the existence of a 'Goldilocks Zone' where the challenge level is adequate and depends on individual factors. They also touched on the role of phased learning spaced over time, with repetition key to long-term memory retention.     Neuroplasticity, Emotion, and Attention Networks Elliott explained the concept of neuroplasticity and its role in memory retention, stating that repeated use of resources helps strengthen the connections between neurons. The group discussed its application to learning and development, with Scott Anderle inquiring how repetition could influence long-term retention. Elliott elaborated on how emotional connections, such as those tied to music, can regulate emotions and affect memory retention. The group also discussed the function of the dorsal and ventral attention networks in the brain, with Elliott explaining the focus of each and Scott Anderle proposing that individuals can train themselves to improve their ventral attention network. Elliott suggested that mindfulness meditation could help strengthen the dorsal attention network.
The credit union movement is one that champions women leadership. One of the founders of the CUNEB as Louise McCarren Herring, from Ohio. Our guest, Emily Leite is the Chief Advocacy Officer at the Ohio Credit Union League, with nearly a decade of state and federal credit union advocacy experience.   In this episode we cover: How the Ohio Credit Union League keeps the legacy of Louise McCarren Herring alive. Progress made with women in leadership in the credit union movement. Why credit unions should care about advocacy, because we are severely under represented 4 elements to advocacy for the credit union movement What you can do to better represent credit unions for advocacy   Links from show:   Click here to learn more about ServiStar's Emerging Leaders Workshop!   Get involved and find your credit union league chapter here!   Subscribe to ServiStar Leadership Podcast on your favorite streaming service
The tattooed nerd teaches us tips and tricks to make the most of our virtual trainings and meetings, which seem to becoming the norm. Patrick Kelley is currently the Distinguished Architect at Zoom and has previously worked for Microsoft.   In this episode we cover: What does it mean to Never Leave Good Enough Alone How to use zoom to enhance your role as an educator and presenter.  Zoom AI features to make your life more convenient. What tools Zoom has to use its platform as your call center The power of Zoom in the Microsoft ecosystem   Links from show:   Click here to learn more about our New Employee Bundle!   Follow Patrick Kelley to learn more about Zoom.   Subscribe to ServiStar Leadership Podcast on your favorite streaming service  
Financial literacy and autonomy in the 21st century will require our movement to understand, embrace and educate the paradigm shift of digital assets and decentralized/distributed technologies. What will we do when our member wants to use digital assets and protect their wealth? Executive Vice President at St. Cloud Financial Credit Union, Chase is a pioneering leader in the credit union sector and an active board member of the MN Crypto Council and a recognized speaker on digital assets and blockchain. Jon Ungerland, the Chief Innovation Officer at DaLand believes local financial institutions can contribute to the flourishing of democracy and quality of community life by ensuring fair and affordable access to capital and modern banking services; I know they can, but I’m concerned they won’t by default   In this episode we cover: How we foresee the government embracing crypto in the near future What is CBDC Risks that cryptocurrency poses to the credit union movement if we do not embrace it.     Links from show:   Click Here to earn your Credit Union PhD!   Click Here to stay up to date on crypto currency at cryptcouncil.   Subscribe to ServiStar Leadership Podcast on your favorite streaming service      
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