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CIAOPS - Need to Know podcasts
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Description
Regular Microsoft Cloud information featuring Azure and Office365 with Microsoft MVP Robert Crane - A mix of current Microsoft cloud news, analysis and industry expert chat.
108 Episodes
Reverse
I am joined by Andrew and Tim from Sherpatech to discuss updates and new challenges in the insurance market. If you missed last year's episode you'll find it here Episode 338 - Ensure to Insure. We discuss what impact AI is likely to have and how the insurance market is shaping up for 2026. I also have a few interesting updates and information from the Microsoft cloud for this first episode of 2026. So listen along and enjoy!
Resources
Explore the tools, communities, and content mentioned in this episode:
CIAOPS Need to Know Podcast: https://ciaops.podbean.com/
CIAOPS Blog: https://blog.ciaops.com/
CIAOPS Labs: https://blog.ciaopslabs.com/
CIAOPS Brief: https://blog.ciaops.com/tag/cia-brief/
Join the Teams Shared Channel: https://blog.ciaops.com/2022/07/29/join-my-teams-shared-channel/
CIAOPS Merch Store: https://my-store-c5d877-2.creator-spring.com/
CIAOPS Publications: https://directorcia.gumroad.com
Become a Patron: https://www.ciaopspatron.com/
Direct Support: https://ko-fi.com/ciaops
Get Your M365 Questions Answered: https://blog.ciaops.com/2025/06/11/get-your-m365-questions-answered-via-email-2/
Test Your Microsoft 365 Speed: https://blog.ciaops.com/2025/07/21/test-your-microsoft-365-speed-in-seconds-for-free/
CIAOPS Email list - https://bit.ly/cia-email
Show Notes
‘AI adoption is accelerating, but confidence is collapsing’: The more workers use AI, the less they trust it. Baby boomers show a 35% drop
Data Security Posture Management for AI | Microsoft Community Hub
GitHub Copilot CLI
Bringing work context to your code in GitHub Copilot - Microsoft for Developers
PowerShell script to extract M365 security data for your own AI analysis – CIAOPS
Essential 8 AI report via PowerShell – CIAOPS
Unlocking Microsoft 365 Security: How I Automated AI-Powered Risk Analysis with PowerShell
YouTube
Microsoft and Mercedes-AMG PETRONAS F1 Team unite to drive innovation from factory to circuit - Source
Microsoft OneDrive, a year in review: AI-powered file management and smarter collaboration
Demystifying Exchange Online Mailbox Quotas | Microsoft Community Hub
SherpaTech
Insurance Health Check
MSP/ IT Professional Insurance Quote and Policy portal
Insurance Checklists
Welcome to another podcast episode where I aim to bring you up to date with the latest in the Microsoft Cloud as well as share my knowledge and insights. In this episode I dig into how you need to focus and avoid distractions as well as building your knowledge with products and automations you already have.
Resources
Explore the tools, communities, and content mentioned in this episode:
CIAOPS Need to Know Podcast: https://ciaops.podbean.com/
CIAOPS Blog: https://blog.ciaops.com/
CIAOPS Labs: https://blog.ciaopslabs.com/
CIAOPS Brief: https://blog.ciaops.com/tag/cia-brief/
Join the Teams Shared Channel: https://blog.ciaops.com/2022/07/29/join-my-teams-shared-channel/
CIAOPS Merch Store: https://my-store-c5d877-2.creator-spring.com/
Become a Patron: https://www.ciaopspatron.com/
Direct Support: https://ko-fi.com/ciaops
Get Your M365 Questions Answered: https://blog.ciaops.com/2025/06/11/get-your-m365-questions-answered-via-email-2/
Test Your Microsoft 365 Speed: https://blog.ciaops.com/2025/07/21/test-your-microsoft-365-speed-in-seconds-for-free/
CIAOPS Email list - https://bit.ly/cia-email
Announcements
Flight School: Mastering Copilot for IT Pros
A new training resource for IT professionals to maximize Copilot capabilities.
https://blog.ciaops.com/2025/11/14/flight-school-mastering-copilot-for-it-pros/
ACSC Essential Eight Maturity Level 3
Guidance on implementing security best practices with Microsoft 365 Business Premium.
https://blog.ciaops.com/2025/12/08/implementing-acsc-essential-eight-maturity-level-3-with-microsoft-365-business-premium-publication/
Show Notes
Advancing Microsoft 365: New capabilities and pricing update | Microsoft 365 Blog
Available today: GPT-5.2 in Microsoft 365 Copilot | Microsoft 365 Blog
Meet Agents in OneDrive : Your AI assistant built with your own content | Microsoft Community Hub
What’s New in Copilot Studio: November 2025 Updates and Features
View or restore previous versions of Microsoft 365 Copilot Pages
Security and governance innovations for Microsoft 365 Copilot and agents from Ignite 2025 | Microsoft Community Hub
New! Centralized Agent Dashboard and Enhanced Reporting | Microsoft Community Hub
Security and governance innovations for Microsoft 365 Copilot and agents from Ignite 2025 | Microsoft Community Hub
What's new in Microsoft Intune: December 2025 - Microsoft Intune Blog
Microsoft 365 adds advanced Microsoft Intune solutions at scale - Microsoft Intune Blog
What’s New in Microsoft Sentinel: December 2025 | Microsoft Community Hub
What’s new in Microsoft Entra – November 2025
Microsoft Ignite 2025: Top Security Innovations You Need to Know | Microsoft Community Hub
I am joined once again by Phil Meyer to review the most important and relevant announcements from Microsoft Ignite. Plenty around AI but also a few other gems you may have overlooked, so sit back and listen in as we focus on what you should be paying attention to.
Resources
Explore the tools, communities, and content mentioned in this episode:
CIAOPS Need to Know Podcast: https://ciaops.podbean.com/
CIAOPS Blog: https://blog.ciaops.com/
CIAOPS Labs: https://blog.ciaopslabs.com/
CIAOPS Brief: https://blog.ciaops.com/tag/cia-brief/
Join the Teams Shared Channel: https://blog.ciaops.com/2022/07/29/join-my-teams-shared-channel/
CIAOPS Merch Store: https://my-store-c5d877-2.creator-spring.com/
Become a Patron: https://www.ciaopspatron.com/
Direct Support: https://ko-fi.com/ciaops
Get Your M365 Questions Answered: https://blog.ciaops.com/2025/06/11/get-your-m365-questions-answered-via-email-2/
Test Your Microsoft 365 Speed: https://blog.ciaops.com/2025/07/21/test-your-microsoft-365-speed-in-seconds-for-free/
CIAOPS Email list - https://bit.ly/cia-email
Announcements
Flight School: Mastering Copilot for IT Pros – https://blog.ciaops.com/2025/11/14/flight-school-mastering-copilot-for-it-pros/
CIAOPS Academy deprecation notification – https://blog.ciaops.com/2025/11/10/ciaops-academy-deprecation-notification/
Show Notes
Microsoft 365 powered by Work IQ: Built to Support How You Work –
https://www.youtube.com/watch?v=ve66gLVYaRw
Synced Passkeys in Microsoft Entra for Phishing-resistant MFA –
https://www.youtube.com/watch?v=36nIaSBJ7_U
Ignite’25 Spotlight: Announcing Microsoft Baseline security mode –
https://techcommunity.microsoft.com/blog/microsoft_365blog/ignite%E2%80%9925-spotlight-announcing-m…
Introducing Microsoft 365 Copilot Business: Empowering Small and Medium Businesses with AI –
https://techcommunity.microsoft.com/blog/microsoft365copilotblog/introducing-microsoft-365-copilot-…
Future-Proofing Your Channel Business: Strategies for Asia Partners - Future-Proofing Your Channel Business: Strategies for Asia Partners | PBRK440 - https://www.youtube.com/watch?v=xvwZYUbVW08
Question - https://youtu.be/xvwZYUbVW08?t=2604
In this episode of the Need to Know Podcast, we explore the evolving landscape of learning in the Microsoft Cloud ecosystem, with a spotlight on the SMB market. From the latest in Microsoft 365 Copilot innovations to critical cybersecurity updates and the end of CIAOPS Academy, this episode delivers essential insights for IT professionals and business leaders navigating the modern digital workplace.
Resources
Explore the tools, communities, and content mentioned in this episode:
CIAOPS Need to Know Podcast: https://ciaops.podbean.com/
CIAOPS Blog: https://blog.ciaops.com/
CIAOPS Labs: https://blog.ciaopslabs.com/
CIAOPS Brief: https://blog.ciaops.com/tag/cia-brief/
Join the Teams Shared Channel: https://blog.ciaops.com/2022/07/29/join-my-teams-shared-channel/
CIAOPS Merch Store: https://my-store-c5d877-2.creator-spring.com/
Become a Patron: https://www.ciaopspatron.com/
Direct Support: https://ko-fi.com/ciaops
Get Your M365 Questions Answered: https://blog.ciaops.com/2025/06/11/get-your-m365-questions-answered-via-email-2/
Test Your Microsoft 365 Speed: https://blog.ciaops.com/2025/07/21/test-your-microsoft-365-speed-in-seconds-for-free/
CIAOPS Email list - https://bit.ly/cia-email
Announcements
Flight School: Mastering Copilot for IT Pros – https://blog.ciaops.com/2025/11/14/flight-school-mastering-copilot-for-it-pros/
Disabling Office Macros via ASR to Meet Essential Eight Requirements – https://blog.ciaops.com/2025/11/13/disabling-office-macros-via-asr-to-meet-essential-eight-requirements/
ASD OWA settings check script – https://blog.ciaops.com/2025/11/13/asd-owa-settings-check-script/
ASD Mailflow settings check script – https://blog.ciaops.com/2025/11/12/asd-mailflow-settings-check-sript/
CIAOPS Academy deprecation notification – https://blog.ciaops.com/2025/11/10/ciaops-academy-deprecation-notification/
Show Notes
The next chapter of the Microsoft–OpenAI partnership –
https://blogs.microsoft.com/blog/2025/10/28/the-next-chapter-of-the-microsoft-openai-partnership/
Automate with Workflows Agent in Microsoft 365 Copilot (Frontier) –
https://www.youtube.com/watch?v=Vvk1ScZT-lo
Introducing Researcher with Computer Use in Microsoft 365 Copilot –
https://techcommunity.microsoft.com/blog/microsoft365copilotblog/introducing-researcher-with-comput…
Build apps in minutes with App Builder agent in Microsoft 365 Copilot (Frontier) –
https://www.youtube.com/watch?v=v27H_R1ltB0
Microsoft 365 Copilot now enables you to build apps and workflows –
https://www.microsoft.com/en-us/microsoft-365/blog/2025/10/28/microsoft-365-copilot-now-enables-you
Introducing Teams Mode for Microsoft 365 Copilot –
https://techcommunity.microsoft.com/blog/microsoft365copilotblog/introducing-teams-mode-for-microso…
Introducing MAI-Image-1, debuting in the top 10 on LMArena –
https://microsoft.ai/news/introducing-mai-image-1-debuting-in-the-top-10-on-lmarena/
Building human-centric security skills for AI –
https://techcommunity.microsoft.com/blog/microsoftlearnblog/building-human-centric-security-skills-…
GenAI vs Cyber Threats: Why GenAI Powered Unified SecOps Wins –
https://techcommunity.microsoft.com/blog/microsoft-security-blog/genai-vs-cyber-threats-why-genai-p…
What’s new in Microsoft 365 Copilot | October 2025 –
https://techcommunity.microsoft.com/blog/Microsoft365CopilotBlog/what%E2%80%99s-new-in-microsoft-36…
The 5 generative AI security threats you need to know about detailed in new e-book –
https://www.microsoft.com/en-us/security/blog/2025/10/30/the-5-generative-ai-security-threats-you-n…
SharePoint Showcase highlights: Smarter Copilot responses using metadata with the Knowledge Agent –
https://techcommunity.microsoft.com/blog/microsoft365insiderblog/sharepoint-showcase-highlights-sma…
Work smarter with Copilot in the People, Files, and Calendar apps –
https://techcommunity.microsoft.com/blog/microsoft365insiderblog/work-smarter-with-copilot-in-the-p…
The weakest link: Stolen staff passwords now the biggest cyber threat to workplaces –
https://www.smh.com.au/politics/federal/the-weakest-link-stolen-staff-passwords-now-the-biggest-cyb…
Cyber security priorities for boards of directors 2025-26 –
https://www.cyber.gov.au/business-government/protecting-business-leaders/cyber-security-for-busines…
Secure external attachments with Purview encryption –
https://techcommunity.microsoft.com/blog/azurepurviewblog/secure-external-attachments-with-purview-…
What’s New in Microsoft Intune: October 2025 –
https://techcommunity.microsoft.com/blog/microsoftintuneblog/what%E2%80%99s-new-in-microsoft-intune…
Custom detections are now the unified experience for creating detections in Microsoft Defender –
https://techcommunity.microsoft.com/blog/microsoftthreatprotectionblog/custom-detections-are-now-th…
10 ways Microsoft Intune supports a smooth upgrade to Windows 11 –
https://techcommunity.microsoft.com/blog/microsoftintuneblog/10-ways-microsoft-intune-supports-a-sm…
How Windows 11 and AI are transforming the future of work –
https://techcommunity.microsoft.com/blog/windows-itpro-blog/how-windows-11-and-ai-are-transforming-…
Security Copilot Agents: The New Era of AI, Driven Cyber Defense –
https://techcommunity.microsoft.com/blog/microsoft-security-blog/security-copilot-agents-the-new-er…
6 truths about migrating Microsoft Sentinel to the Defender portal –
https://techcommunity.microsoft.com/blog/microsoftsentinelblog/6-truths-about-migrating-microsoft-s…
Microsoft named a Leader in the 2025 Gartner® Magic Quadrant™ for SIEM –
https://www.microsoft.com/en-us/security/blog/2025/10/16/microsoft-named-a-leader-in-the-2025-gartn…
Extortion and ransomware drive over half of cyberattacks –
https://blogs.microsoft.com/on-the-issues/2025/10/16/mddr-2025/
Microsoft 365 Insider Round-Up: October 2025 –
https://www.linkedin.com/pulse/microsoft-365-insider-round-up-october-2025-microsoft-365-insider-ub…
Making every Windows 11 PC an AI PC –
https://blogs.windows.com/windowsexperience/2025/10/16/making-every-windows-11-pc-an-ai-pc/
Microsoft raises the bar: A smarter way to measure AI for cybersecurity –
https://www.microsoft.com/en-us/security/blog/2025/10/14/microsoft-raises-the-bar-a-smarter-way-to-…
Building a lasting security culture at Microsoft –
https://www.microsoft.com/en-us/security/blog/2025/10/13/building-a-lasting-security-culture-at-mic…
Satya – My annual letter: Thinking in decades, executing in quarters –
https://www.linkedin.com/pulse/my-annual-letter-thinking-decades-executing-quarters-satya-nadella-7…
In Episode 354 of the CIAOPS "Need to Know" podcast, host Robert Crane sits down with Philip Meyer, a seasoned Microsoft veteran, to explore the seismic shifts in the IT landscape driven by artificial intelligence. From reflections on decades of industry evolution to practical advice for SMBs and partners, this episode delivers a rich blend of insights, personal stories, and actionable strategies. Topics include AI's impact on employment, cybersecurity challenges, digital labor, and the future of partner enablement.
Resources
Explore the tools, communities, and content mentioned in this episode:
CIAOPS Need to Know Podcast: https://ciaops.podbean.com/
CIAOPS Blog: https://blog.ciaops.com/
CIAOPS Labs: https://blog.ciaopslabs.com/
CIAOPS Brief: https://blog.ciaops.com/tag/cia-brief/
Join the Teams Shared Channel: https://blog.ciaops.com/2022/07/29/join-my-teams-shared-channel/
CIAOPS Merch Store: https://my-store-c5d877-2.creator-spring.com/
Become a Patron: https://www.ciaopspatron.com/
Direct Support: https://ko-fi.com/ciaops
Get Your M365 Questions Answered: https://blog.ciaops.com/2025/06/11/get-your-m365-questions-answered-via-email-2/
Test Your Microsoft 365 Speed: https://blog.ciaops.com/2025/07/21/test-your-microsoft-365-speed-in-seconds-for-free/
Show Notes
Email philme@catalyst345.com to receive the invitation to Phil’s online meetings
http://aka.ms/wti for that Work Trends Index
Philip Meyer | LinkedIn for LinkedIn profile
Microsoft named a Leader in the IDC MarketScape for XDR -
https://www.microsoft.com/en-us/security/blog/2025/10/02/microsoft-named-a-leader-in-the-idc-market…
Retail at risk: How one alert uncovered a persistent cyberthreat -
https://www.microsoft.com/en-us/security/blog/2025/09/24/retail-at-risk-how-one-alert-uncovered-a-p…
Fluid forms, vibrant colors -
https://microsoft.design/articles/fluid-forms-vibrant-colors/
What’s new in Microsoft 365 Copilot | September 2025 -
https://techcommunity.microsoft.com/blog/Microsoft365CopilotBlog/what%E2%80%99s-new-in-microsoft-36…
An IT pro’s guide to Windows 11, version 25H2 -
https://techcommunity.microsoft.com/blog/windows-itpro-blog/an-it-pro%E2%80%99s-guide-to-windows-11…
Announcing Microsoft Sentinel Model Context Protocol (MCP) server – Public Preview -
https://techcommunity.microsoft.com/blog/microsoft-security-blog/announcing-microsoft-sentinel-mode…
Microsoft Sentinel data lake is now generally available -
https://techcommunity.microsoft.com/blog/microsoft-security-blog/microsoft-sentinel-data-lake-is-no…
Empowering defenders in the era of agentic AI with Microsoft Sentinel -
https://www.microsoft.com/en-us/security/blog/2025/09/30/empowering-defenders-in-the-era-of-agentic…
Microsoft 365 Backup: Protect your business with data recovery -
https://techcommunity.microsoft.com/blog/microsoft_365_backup_blog/microsoft-365-backup-protect-you…
Office Agent – “Taste driven” multi-agent system for Microsoft 365 Copilot -
https://techcommunity.microsoft.com/blog/microsoft365copilotblog/office-agent-%E2%80%93-%E2%80%9Cta…
Vibe working: Introducing Agent Mode and Office Agent in Microsoft 365 Copilot -
https://www.microsoft.com/en-us/microsoft-365/blog/2025/09/29/vibe-working-introducing-agent-mode-a…
Building Agent Mode in Excel -
https://techcommunity.microsoft.com/blog/excelblog/building-agent-mode-in-excel/4457320
Microsoft Sentinel and Defender: ITSM Integrations Explained –
https://techcommunity.microsoft.com/blog/microsoftsentinelblog/microsoft-sentinel-and-defender-itsm…
AI vs. AI: Detecting an AI-obfuscated phishing campaign –
https://www.microsoft.com/en-us/security/blog/2025/09/24/ai-vs-ai-detecting-an-ai-obfuscated-phishi…
Expanding model choice in Microsoft 365 Copilot –
https://www.microsoft.com/en-us/microsoft-365/blog/2025/09/24/expanding-model-choice-in-microsoft-3…
Introducing Channel Agent in Teams –
https://techcommunity.microsoft.com/blog/Microsoft365InsiderBlog/introducing-channel-agent-in-teams…
SharePoint Showcase highlights: Get the most out of SharePoint agents –
https://techcommunity.microsoft.com/blog/microsoft365insiderblog/sharepoint-showcase-highlights-get…
New collaborative agents in Microsoft 365 Copilot –
https://www.youtube.com/watch?v=biWymgItJ_I
Introducing Knowledge Agent in SharePoint –
https://techcommunity.microsoft.com/blog/spblog/introducing-knowledge-agent-in-sharepoint/4454154
AI and Microsoft Teams: A New Era of Collaboration –
https://techcommunity.microsoft.com/blog/microsoftteamsblog/ai-and-microsoft-teams-a-new-era-of-col…
Microsoft 365 Insider Round-Up: September 2025 –
https://www.linkedin.com/pulse/microsoft-365-insider-round-up-september-2025-microsoft-365-insider-…
Addressing multi-tenant management challenges for MSPs with Microsoft Intune and partner innovations –
https://techcommunity.microsoft.com/blog/microsoftintuneblog/addressing-multi-tenant-management-cha…
Defending against evolving identity attack techniques –
https://www.microsoft.com/en-us/security/blog/2025/05/29/defending-against-evolving-identity-attack…
Copilot Chat comes to the Microsoft 365 apps –
https://techcommunity.microsoft.com/blog/microsoft365copilotblog/copilot-chat-comes-to-the-microsof…
Get ready now: One month until Office 2016/2019 end of support –
https://techcommunity.microsoft.com/blog/officeeos/get-ready-now-one-month-until-office-20162019-en…
In this episode I talk about a recent series of blog posts I wrote about some analysis I did on various AI services available today as well as my thoughts on these. I also cover off the latest news and information in the Microsoft Cloud for you. Listen along.
Resources
CIAOPS Need to Know podcast - CIAOPS - Need to Know podcasts | CIAOPS
X - https://www.twitter.com/directorcia
Join my Teams shared channel - Join my Teams Shared Channel – CIAOPS
CIAOPS Merch store - CIAOPS
Become a CIAOPS Patron - CIAOPS Patron
CIAOPS Blog - CIAOPS – Information about SharePoint, Microsoft 365, Azure, Mobility and Productivity from the Computer Information Agency
CIAOPS Brief - CIA Brief – CIAOPS
CIAOPS Labs - CIAOPS Labs – The Special Activities Division of the CIAOPS
Support CIAOPS - https://ko-fi.com/ciaops
Get your M365 questions answered via email
Welcome to the Microsoft Incident Response Ninja Hub –
https://techcommunity.microsoft.com/blog/microsoftsecurityexperts/welcome-to-the-microsoft-incident…
Listen to an audio recap of your meetings in Teams –
https://techcommunity.microsoft.com/blog/Microsoft365InsiderBlog/listen-to-an-audio-recap-of-your-m…
Introducing Surveys Agent, your personal survey expert –
https://techcommunity.microsoft.com/blog/microsoft365insiderblog/introducing-surveys-agent-your-per…
What’s New in AI for Security from Microsoft Entra? –
https://techcommunity.microsoft.com/blog/microsoft-entra-blog/what%E2%80%99s-new-in-ai-for-security…
Microsoft ranked number one in modern endpoint security market share third year in a row –
https://www.microsoft.com/en-us/security/blog/2025/08/27/microsoft-ranked-number-one-in-modern-endpoint-security-market-share-third-year-in-a-row/
Securing and governing the rise of autonomous agents –
https://www.microsoft.com/en-us/security/blog/2025/08/26/securing-and-governing-the-rise-of-autonomous-agents/
How systems integrators are scaling innovation with Microsoft 365 Copilot and agents –
https://partner.microsoft.com/en-US/blog/article/copilot-partner-spotlight-august-2025
Microsoft deployment blueprint – Address oversharing concerns for your M365 Copilot deployment –
https://techcommunity.microsoft.com/blog/healthcareandlifesciencesblog/microsoft-deployment-blueprint—address-oversharing-concerns-for-your-m365-copi/4434598
Staying Ahead of Compliance: Keep Up with Key Insights from our Quarterly Compliance Update –
https://techcommunity.microsoft.com/blog/microsoft365copilotblog/staying-ahead-of-compliance-keep-up-with-key-insights-from-our-quarterly-complia/4448011
Microsoft Security Copilot in Intune deep dive – Part 1: Features available in public preview –
https://techcommunity.microsoft.com/blog/intunecustomersuccess/microsoft-security-copilot-in-intune-deep-dive-%E2%80%93-part-1-features-available-in-pu/4406244
What’s New in Microsoft Intune: August 2025 –
https://techcommunity.microsoft.com/blog/microsoftintuneblog/what%E2%80%99s-new-in-microsoft-intune-august-2025/4445612
OneNote for Windows 10 support is ending –
https://techcommunity.microsoft.com/blog/microsoft365insiderblog/onenote-for-windows-10-support-is-ending/4445230
Think before you Click(Fix): Analyzing the ClickFix social engineering technique –
https://www.microsoft.com/en-us/security/blog/2025/08/21/think-before-you-clickfix-analyzing-the-clickfix-social-engineering-technique/
Deep Dive: DLP Incidents, Alerts & Events – Part 1 –
https://techcommunity.microsoft.com/blog/microsoft-security-blog/deep-dive-dlp-incidents-alerts–events—part-1/4443691
Deep Dive: DLP Incidents, Alerts & Events – Part 2 –
https://techcommunity.microsoft.com/blog/microsoft-security-blog/deep-dive-dlp-incidents-alerts–events—part-2/4443700
New SKUs available for M365 Business premium - https://techcommunity.microsoft.com/blog/microsoft-security-blog/deep-dive-dlp-incidents-alerts–events—part-2/4443700
Testing the differences between AI services – CIAOPS - https://blog.ciaops.com/2025/09/06/testing-the-differences-between-ai-services/
An analysis of how AI services vary – CIAOPS - https://blog.ciaops.com/2025/09/07/an-analysis-of-how-ai-service-vary/
Comparison of AI-Generated Articles – CIAOPS - https://blog.ciaops.com/2025/09/08/comparison-of-ai-generated-articles/
In this episode of the CIAOPS "Need to Know" podcast, we dive into the latest updates across Microsoft 365, GitHub Copilot, and SMB-focused strategies for scaling IT services. From new Teams features to deep dives into DLP alerts and co-partnering models for MSPs, this episode is packed with insights for IT professionals and small business tech leaders looking to stay ahead of the curve. I also take a look at building an agent to help you work with frameworks like the ASD Blueprint for Secure Cloud.
Resources
CIAOPS Need to Know podcast - CIAOPS - Need to Know podcasts | CIAOPS
X - https://www.twitter.com/directorcia
Join my Teams shared channel - Join my Teams Shared Channel – CIAOPS
CIAOPS Merch store - CIAOPS
Become a CIAOPS Patron - CIAOPS Patron
CIAOPS Blog - CIAOPS – Information about SharePoint, Microsoft 365, Azure, Mobility and Productivity from the Computer Information Agency
CIAOPS Brief - CIA Brief – CIAOPS
CIAOPS Labs - CIAOPS Labs – The Special Activities Division of the CIAOPS
Support CIAOPS - https://ko-fi.com/ciaops
Get your M365 questions answered via email
Microsoft 365 & GitHub Copilot Updates
GPT-5 in Microsoft 365 Copilot: https://www.microsoft.com/en-us/microsoft-365/blog/2025/08/07/available-today-gpt-5-in-microsoft-365-copilot/
GPT-5 Public Preview for GitHub Copilot: https://github.blog/changelog/2025-08-07-openai-gpt-5-is-now-in-public-preview-for-github-copilot/
Microsoft Teams & UX Enhancements
Mic Volume Indicator in Teams: https://techcommunity.microsoft.com/blog/Microsoft365InsiderBlog/new-microphone-volume-indicator-in-teams/4442879
Pull Print in Universal Print: https://techcommunity.microsoft.com/blog/windows-itpro-blog/pull-print-is-now-available-in-universal-print/4441608
Audio Overview in Word via Copilot: https://techcommunity.microsoft.com/blog/Microsoft365InsiderBlog/listen-to-an-audio-overview-of-a-document-with-microsoft-365-copilot-in-word/4439362
Hidden OneDrive Features: https://techcommunity.microsoft.com/blog/microsoft365insiderblog/get-the-most-out-of-onedrive-with-these-little-known-features/4435197
SharePoint Header/Footer Enhancements: https://techcommunity.microsoft.com/blog/spblog/introducing-new-sharepoint-site-header--footer-enhancements/4444261
Security & Compliance
DLP Alerts Deep Dive (Part 1 & 2): https://techcommunity.microsoft.com/blog/microsoft-security-blog/deep-dive-dlp-incidents-alerts--events---part-1/4443691
https://techcommunity.microsoft.com/blog/microsoft-security-blog/deep-dive-dlp-incidents-alerts--events---part-2/4443700
Security Exposure Management Ninja Training: https://techcommunity.microsoft.com/blog/securityexposuremanagement/microsoft-security-exposure-management-ninja-training/4444285
Microsoft Entra Internet Access & Shadow AI Protection: https://techcommunity.microsoft.com/blog/microsoft-entra-blog/uncover-shadow-ai-block-threats-and-protect-data-with-microsoft-entra-internet-a/4440787
ASD Blueprint for Secure Cloud - https://blueprint.asd.gov.au/
In Episode 351 of the CIAOPS “Need to Know” podcast, we explore how small MSPs can scale through shared knowledge. From peer collaboration and co-partnering strategies to AI-driven security frameworks and Microsoft 365 innovations, this episode delivers actionable insights for SMB IT professionals looking to grow smarter, not harder.
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Security & Threat Intelligence
Secret Blizzard AiTM Campaign: Microsoft uncovers a phishing campaign targeting diplomats. https://www.microsoft.com/en-us/security/blog/2025/07/31/frozen-in-transit-secret-blizzards-aitm-campaign-against-diplomats
Multi-modal Threat Protection: Defender’s advanced capabilities against complex threats. https://techcommunity.microsoft.com/blog/microsoftdefenderforoffice365blog/protection-against-multi-modal-attacks-with-microsoft-defender/4438786
AI Security Essentials: Microsoft’s approach to AI-related security concerns. https://techcommunity.microsoft.com/blog/microsoft-security-blog/ai-security-essentials-what-companies-worry-about-and-how-microsoft-helps/4436639
macOS TCC Vulnerability: Spotlight-based flaw analysis. https://www.microsoft.com/en-us/security/blog/2025/07/28/sploitlight-analyzing-a-spotlight-based-macos-tcc-vulnerability/
Copilot Security Assessment: Microsoft’s framework for secure AI deployments. https://security-for-ai-assessment.microsoft.com/
Identity & Access Management
Modern Identity Defense: New threat detection tools from Microsoft. https://www.microsoft.com/en-us/security/blog/2025/07/31/modernize-your-identity-defense-with-microsoft-identity-threat-detection-and-response/
AI Agents & Identity: How AI is reshaping identity management. https://techcommunity.microsoft.com/blog/microsoft-entra-blog/ai-agents-and-the-future-of-identity-what%E2%80%99s-on-the-minds-of-your-peers/4436815
Token Protection in Entra: Preview of enhanced conditional access. https://learn.microsoft.com/en-us/entra/identity/conditional-access/concept-token-protection
Microsoft Earnings & Business Updates
FY25 Q4 Earnings: Strong growth in cloud and AI revenue. https://www.microsoft.com/en-us/Investor/earnings/FY-2025-Q4/press-release-webcast
Copilot & AI Enhancements
Copilot Without Recording: Use Copilot in Teams without meeting recordings. https://support.microsoft.com/en-us/office/use-copilot-without-recording-a-teams-meeting-a59cb88c-0f6b-4a20-a47a-3a1c9a818bd9
Copilot Search Features: Acronyms and bookmarks walkthrough. https://www.youtube.com/watch?v=nftEC73Cjxo
Copilot Search Launch: General availability announcement. https://techcommunity.microsoft.com/blog/microsoft365copilotblog/announcing-microsoft-365-copilot-search-general-availability-a-new-era-of-search/4435537
Productivity & Power Platform
PowerPoint Tips: 7 hidden features to elevate your presentations. https://techcommunity.microsoft.com/blog/microsoft365insiderblog/take-your-presentation-skills-to-the-next-level-with-these-7-lesser-known-powerp/4433700
New Power Apps: Generative AI meets enterprise-grade trust. https://www.microsoft.com/en-us/power-platform/blog/power-apps/introducing-the-new-power-apps-generative-power-meets-enterprise-grade-trust/
In Episode 350 of the CIAOPS “Need to Know” podcast, along with the latest news from the Microsoft Cloud, we explore how Microsoft Power Pages is revolutionising web development for SMBs. Learn how this low-code platform enables businesses to build secure, scalable portals—without needing full-stack developers. From customer support portals to partner onboarding, discover real-world use cases, a step-by-step guide to building your first portal, and how Managed Service Providers (MSPs) can offer Power Pages as a service. This episode is a must-listen for IT professionals, MSPs, and business leaders driving digital transformation.
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Show Notes
Security & Compliance
Microsoft Purview powers data protection in Security Copilot: https://techcommunity.microsoft.com/blog/microsoft-security-blog/microsoft-purview-powering-data-security-and-compliance-for-security-copilot/4433522
AI Governance with Purview: https://techcommunity.microsoft.com/blog/microsoft-security-blog/secure-and-govern-ai-apps-and-agents-with-microsoft-purview/4429925
Defender for Office 365 email security performance: https://www.microsoft.com/en-us/security/blog/2025/07/17/transparency-on-microsoft-defender-for-office-365-email-security-effectiveness/
Cloud Storage Protection in the age of AI: https://techcommunity.microsoft.com/blog/MicrosoftDefenderCloudBlog/protecting-cloud-storage-in-the-age-of-ai/4433854
New Regulatory Frameworks in Defender for Cloud: https://techcommunity.microsoft.com/blog/microsoftdefendercloudblog/microsoft-defender-for-cloud-adds-four-new-regulatory-frameworks/4433440
AI & Copilot
Copilot Memory for personalised AI: https://techcommunity.microsoft.com/blog/microsoft365copilotblog/introducing-copilot-memory-a-more-productive-and-personalized-ai-for-the-way-you/4432059
Security Copilot Admin Tools: https://techcommunity.microsoft.com/blog/securitycopilotblog/new-tools-for-security-copilot-management-and-capacity-planning/4432723
Intune Integration with Copilot: https://techcommunity.microsoft.com/blog/intunecustomersuccess/microsoft-security-copilot-in-intune-deep-dive---part-3-explore-and-act-on-your-/4433019
Surface Management Portal now supports Copilot: https://techcommunity.microsoft.com/blog/surfaceitpro/now-generally-available-microsoft-security-copilot-in-surface-management-portal/4429558
Learning & Productivity
Microsoft Forms Tips: https://techcommunity.microsoft.com/blog/microsoft365insiderblog/get-the-most-out-of-microsoft-forms-with-these-little-known-features/4432179
Threat Intelligence
Octo Tempest Attacks: https://www.microsoft.com/en-us/security/blog/2025/07/16/protecting-customers-from-octo-tempest-attacks-across-multiple-industries/
Defender Experts on proactive threat hunting: https://www.youtube.com/watch?v=iqlxXf6JeQg
Platform & Tools
Apple Device Enrollment in Intune: https://techcommunity.microsoft.com/blog/intunecustomersuccess/understanding-apple-enrollment-methods-in-microsoft-intune/4434586
Recognition & Industry Updates
Microsoft Named Leader in Gartner Magic Quadrant for Endpoint Protection: https://www.microsoft.com/en-us/security/blog/2025/07/16/microsoft-is-named-a-leader-in-the-2025-gartner-magic-quadrant-for-endpoint-protection-platforms/
AI Governance & Design
Agent Governance in Microsoft 365: https://techcommunity.microsoft.com/blog/healthcareandlifesciencesblog/mastering-agent-governance-in-microsoft-365/4416620
Media & Branding
Microsoft Stream & Clipchamp brand unification: https://techcommunity.microsoft.com/blog/microsoft_365blog/microsoft-stream-and-microsoft-clipchamp-brand-unification-update-for-microsoft-/4433155
Explore the future of AI integration, Microsoft Cloud updates, and security innovations tailored for the SMB market. In this episode, we dive into the transformative role of AI MCP servers, the latest Microsoft 365 and Teams updates, and practical security and compliance strategies. Whether you're an IT pro, business leader, or tech enthusiast, this episode delivers actionable insights and resources to stay ahead in the Microsoft ecosystem.
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What’s new in Microsoft Entra – June 2025: Highlights include upcoming support for backing up account names in the Authenticator app using iCloud Keychain
Enhancing Defense Security with Entra ID Governance: Discusses how Entra ID Governance strengthens defense sector security
What’s New in Microsoft Teams | June 2025: Covers new Teams features and enhancements 3.
What’s new in Microsoft Intune: June 2025: Summarizes Intune updates including device management improvements
Microsoft Intune data-driven management | Device Query & Copilot: Introduces new Copilot-powered device query features
Data Breach Reporting with Microsoft Data Security Investigations: Guidance on regulatory breach reporting
Modern, unified data security in the AI era: New Microsoft Purview capabilities for AI-driven data protection
Safeguarding data with Microsoft 365 Copilot: Focuses on compliance and security in Copilot deployments
Protection Against Email Bombs: Microsoft Defender for Office 365 introduces new protections
Introducing the Microsoft 365 Copilot App Learning Series: Learning resources for Copilot adoption
Making the Most of Attack Simulation Training: Best practices for security training
Processing status pane for SharePoint Autofill: New UI enhancements for SharePoint
Introducing the New SharePoint Template Gallery: Streamlined template discovery and usage
Planning your move to Microsoft Defender portal: Transition guidance for Sentinel customers
Jasper Sleet: North Korean IT infiltration tactics: Threat intelligence update
Managing warehouse devices with Microsoft Intune: Real-world Intune use case
Integrating Microsoft Learn Docs with Copilot Studio using MCP
Welcome to Episode 348 of the CIAOPS Need to Know podcast — your regular dose of insights, updates, and practical guidance on Microsoft technologies, cybersecurity, and the evolving digital workplace with a special focus on what's best for SMB.
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Microsoft Defender & Security
Case management now supports multiple tenants – Enhances multi-tenant visibility in Microsoft Defender.
Best Practices for Investigating Phishing Incidents – Guidance for handling phishing in Defender for Office 365.
Microsoft 365 & Copilot
Copilot Notebooks in OneNote – Now available for enterprise users on Windows.
Microsoft 365 Insider Round-Up: June 2025 – Monthly feature and update digest.
Copilot Release Notes – June 4 – Latest improvements and fixes.
New FAQ web part in SharePoint – Copilot-powered FAQ integration.
Copilot vulnerability report – Security concerns around AI agent hacking.
AI & Innovation
New methods boost LLM reasoning – Research on improving model reasoning.
Empowering AI skills in teams – Microsoft’s initiative to boost AI adoption.
Identity & Access
Getting started with Microsoft Entra Suite – Overview of Entra capabilities.
Understanding and Mitigating Golden SAML Attacks – Security guidance for identity compromise.
Governance & Policy
Microsoft to block third-party app access – Policy change on app consent.
Microsoft 365 Local – Sovereign cloud solutions for Europe.
Thought Leadership
Breaking down the infinite workday – Microsoft WorkLab’s insights on work-life balance.
Get your M365 questions answered via email
In this episode I take a look at some of the latest announcements from Microsoft Build as well as recent changes to the Microsoft 365 home page. As expected Build gave us lots of new and enhanced capabilities coming to services like Copilot Studio and provide a raft of enhanced ways to better use AI across tenant information. There are still plenty of security updates to be across so listen along for all the details.
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Build 2025 Book of news
Microsoft Build
Introducing Microsoft 365 Copilot Tuning
Multi-agent orchestration, maker controls, and more: Microsoft Copilot Studio announcements at Microsoft Build 2025
The Microsoft 365 Copilot app: Built for the new way of working
What’s new in Microsoft 365 Copilot | May 2025
Automating Phishing Email Triage with Microsoft Security Copilot
Defending against evolving identity attack techniques
What’s new in Microsoft Intune: May 2025
Monitoring & Assessing Risk with Microsoft Entra ID Protection
Discover how automatic attack disruption protects critical assets while ensuring business continuity
Access chats while sharing your screen in Teams meetings
New Russia-affiliated actor Void Blizzard targets critical sectors for espionage
In this episode I have a chat about the E5 security add on for Microsoft 365 Business premium and what additions it provides for security. Microsoft Build is also this week so we expect plenty of news and update there. Stay tuned for that but for now listen along get up to date with the Microsoft Cloud.
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Microsoft 365 Business Premium and Office 365 E1 grant discontinuation
Simple, Smart, and Secure: The next step in sharing files in Microsoft 365
Introducing all-new Surface Copilot+ PCs: The Surface Pro, 12-inch and Surface Laptop, 13-inch
Copilot on Windows: “Hey, Copilot!” begins rolling out to Windows Insiders
Start, Fresh — Redesigning the Windows Start menu for you
SharePoint in the Era of AI: Spring 2025 Updates
Empowering multi-agent apps with the open Agent2Agent (A2A) protocol
Managing and migrating Macs with Microsoft Intune
Getting Started with the New Purview eDiscovery (E3)
Transitioning to Microsoft Planner and retiring Microsoft Project for the web
OneDrive: Personalized Intelligence. Seamless Collaboration. Always On
Microsoft 365 E5 versus Business Premium with E5 Security Add-on: A Comparative Analysis for Small Businesses
Join me for the latest news an updates from the Microsoft Cloud just on eve of Microsoft Build. Microsoft 365 Copilot Wave 2 is upon u and I provide some thoughts and information on what to expect as well as some thoughts around why data is the important thing to consider with AI rather than which model might currently be better. Listen along and let me know your thoughts.
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Microsoft 365 Copilot Wave 2 Spring updates
Microsoft 365 Copilot: Built for the era of human–agent collaboration
2025 release wave 1 brings hundreds of updates to Microsoft Dynamics 365 and Power Platform
What’s new in Copilot Studio: April 2025
Researcher agent in Microsoft 365 Copilot
Analyst agent in Microsoft 365 Copilot
What's new in the Microsoft 365 Copilot app - April 2025
Announcing Public Preview of DLP for M365 Copilot in Word, Excel, and PowerPoint
Explore practical best practices to secure your data with Microsoft Purview
Project Manager in Planner Demo
What's new in Microsoft Intune: April 2025
Introducing ActorInfoString: A New Era of Audit Log Accuracy in Exchange Online
Advanced deployment guide for Conditional Access Policy templates
Join me to hear about the latest news and update from the Microsoft cloud as well as a deep dive into SharePoint agents. Plenty of AI news is again coming your way in this episode as Copilot spreads its wings and continues to grow across the stack. List in for more details.
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Widespread Microsoft Entra lockouts tied to new security feature rollout
FYAI: How agents will transform business and daily work
Announcing new computer use in Microsoft Copilot Studio for UI automation
Introducing agent flows: Transforming automation with AI-first workflows
Five things for IT administrators to know about SharePoint agent management
How to deploy Microsoft Purview DSPM for AI to secure your AI apps
Transforming security with Microsoft Security Exposure Management initiatives
Microsoft Purview: New data security controls for the browser & network
Step-by-Step Guide : How to enable QR code authentication for Microsoft Entra ID (Preview)
ActiveX disabled by default in Microsoft 365
Achieve greater security with Intune and Microsoft 365
Troubleshooting Windows Feature updates in Microsoft Intune
Azure Files: More performance, more control, more value for your file data
Feature deep dive: Using PDFs in OneDrive and our journey thus far
Celebrate the 50 year anniversary of Microsoft. Like them or not you have to admire what they have been able to achieve and opportunities they have provided my business with their products and services. Unsurprisingly, AI was also part of that celebration with a raft of updates worth noting. Purview is big! If you haven't yet dived in then maybe it's time you did. Lots of things to learn in this episode.
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MS turn 50
50 Years of Microsoft | Our future is you
Satya Nadella recreates Microsoft's first product
Microsoft 50th anniversary + Copilot event
Cheers to 50 years
The origin story of Microsoft
Source code - Bill Gates
AI
Your AI Companion
Introducing Copilot Search in Bing
Create pages with Copilot in SharePoint
Security
Strengthen data security posture in the era of AI with Microsoft Purview
Microsoft Purview – Data Security Posture Management (DSPM) for AI
Multi-workspace for Multi-tenant is now in Public Preview in Microsoft's Unified SecOps Platform
Threat actors leverage tax season to deploy tax-themed phishing campaigns
Why Windows Autopatch is the smart update solution
New innovations in Microsoft Purview for protected, AI-ready data
New innovations in Microsoft Entra to strengthen AI security and identity protection
Building layered protection: New Microsoft Purview data security controls for the browser & network
Windows 365
Maximize productivity and ROI with Windows 365: New innovations now generally available
Vibe coding
Introducing GitHub Copilot agent mode (preview)
Join me for this episode with all the latest news and update from Microsoft as well as my take on the importance of logging as a security basic that many overlook. Plenty of security news in this episode especially around the latest exploits of MSHTA.EXE that you should be prepared for. Listen for all the information.
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Comparing Copilot Chat included with Microsoft 365 to a paid Copilot license
Adobe and Microsoft Empower Marketers with AI Agents in Microsoft 365 Copilot
Introducing Copilot in the Microsoft 365 admin centers
Jailbreaking is (mostly) simpler than you think
Level up your defense: protect against attacks using stale user accounts
Defender XDR - Monthly news - March 2025
AI innovation requires AI security: Hear what’s new at Microsoft Secure
Microsoft Technical Takeoff: Windows + Intune
Continuing with Microsoft Entra: Advanced Identity Management
Phishing campaign impersonates Booking .com, delivers a suite of credential-stealing malware
Take Flight with Microsoft Security Copilot Flight School
Securing Your Nonprofit Environment (Part 1) - Enabling Security Defaults
Securing Your Nonprofit Environment (Part 2): Best Practices to Secure Your Admin Accounts
How to infect your PC in three easy steps
In this episode I provide the benefits that become available once you add and Azure subscription to your Microsoft environment. From pay as you go options with Copilot and SharePoint all the way through adding more security to your environment, Azure contain a range of features that you should consider. I'll also bring you up to date with all the latest news from the Microsoft Cloud, so listen along and enjoy.
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Microsoft 365 E5 Security is now available as an add-on to Microsoft 365 Business Premium
Microsoft Technical Takeoff: Windows + Intune
Azure Lighthouse support for MSSP use of Security Copilot Sentinel scenarios in Public Preview
Get the most out of OneNote with these little-known features
Edit your name in Teams meetings
Rethinking remote assistance security in a Zero Trust world
Introducing Exchange Online Tenant Outbound Email Limits
I take a look at something many overlook when it comes to security in their Microsoft 365 environment - Exposure score. In essence it is like a targeted Secure Score for a particular threat like Business Email Compromise. There is also news and updates from the Microsoft Cloud so listen along and review the show notes for more information.
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The way to control EWS usage in Exchange Online is changing
New Microsoft-managed policies to raise your identity security posture
Storm-2372 conducts device code phishing campaign
Block malicious command lines with Microsoft Defender for Endpoint
Clipchamp: Elevating work communication with seamless video creation in Copilot
Sharing with Microsoft Whiteboard
AI agents at work: The new frontier in business automation
Copilot learning hub
New Certification for Microsoft information security administrators
What is Security Exposure Managenet?
In this episode I try and explain Microsoft 365 Copilot Chat and where it fits into the Microsoft 365 environment, which is challenging without visual but hopefully it gives you a better idea. In essence Microsoft 365 Copilot chat is free to all Microsoft 365 users and provides the same AI across just the web but with commercial data protection. You can extend those capabilities by adding metered billing if desired before stepping up to the full paid version of Microsoft 365 Copilot.
I also have Microsoft Cloud news and updates for you as well as part of this episode so tune in.
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Access Copilot anywhere on the canvas in Word for the web
Microsoft Lists forms: What's New
Diagnose Safe/Blocked Senders Issues in Microsoft 365
Do more with Copilot and agents
Microsoft Copilot help & learning
Securing Identities: 10 recommendations for building a stronger identity security posture
Accelerating the Anomalous Sign-Ins detection with Microsoft Entra ID and Security Copilot
Get visibility into your DeepSeek use with Defender for Cloud Apps
Microsoft Loop, a year in review: greater integration and richer collaboration
Introducing new Surface Copilot+ PCs for Business
Copilot for all: Introducing Microsoft 365 Copilot Chat




great pod. love hearing more on these products. would be great to hear more on atp and azure sentinel.