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Triple Win Property Management

Author: Second Nature

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The Triple Win Property Management podcast by Second Nature uncovers new ways single-family property managers can create and monetize value for their company while transforming relationships with their investors, residents, and teams. Episodes feature industry professionals, global thought leaders, and the inspiring conversations that move the industry forward. Now you can join thousands of property management leaders who are tuning in and talking about leveling up together.
106 Episodes
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In this episode, Andrew is joined by Bluefield Group CEO Michael Smith for a discussion about how to get laser-focused on churn, and how Bluefield drove their client churn rate from 33% down below 10%, all while also adding doors. Michael touches on why resident and investor experience both matter, and how they've shifted over time.
In this episode, Andrew is joined by Northpoint CEO Daniel French for a live recording at IMN SFR Operations in Austin, TX. The pair discuss his journey into and through real estate, what led him to Northpoint, and why he thinks that investing in talent is the future of the property management industry.
On this episode, Ben Smith of BrightReach Sales and Tim Wehner of LendingOne join Andrew Smallwood to talk about what broker/owners need to know about building a business development function and winning business.
Will Parrish, co-founder and Chief Customer Officer at Lula, joins Andrew to talk about where property managers are starting to feel financially squeezed. Whether it's labor costs, pricing of repairs, or flatlining rents, PMs are looking for ways to optimize their processes.
Robert Dell'Osso, CEO and Broker/Owner at MasterKey Property Management in Cary, North Carolina and Vice Chair for the NARPM Capitol Summit, joins Andrew to talk all things legislation. From lead-based paint to fee disclosures and affordable housing, Robert covers a lot of ground and provides actionable tips to protect your business.
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