The Small Business Safari

Send us Fan Mail A lead hits your inbox. Is your follow-up making you money—or letting it walk away? Jason Kramer, sales process coach and founder of Cultivize, joins Chris and Alan to tackle what happens after the lead arrives. From unanswered inquiries to forgotten proposals, we explore how small businesses lose opportunities and why consistent follow-up beats hoping the phone will ring. We dig into how AI and voice search are changing customer expectations, why speed to lead matters, and h...

Send us Fan Mail Why Homeowners Aren’t Calling: Marketing That Converts with Dennis Oz Your website might be getting clicks—but is it getting you customers? Dennis Oz of RTA Marketing joins Chris and Alan on The Small Business Safari to explain what makes homeowners find, trust, and hire a contractor. A former kitchen and bath designer, Dennis brings firsthand sales experience to the marketing conversation—and knows that generating leads is only part of the job. We break down what “perfect” d...

Send us Fan Mail From Italy to Atlanta: Miranda Esposito Builds a Business on Relationships Starting over in a new country takes courage. Building a business there takes relationships. Miranda Esposito of Miranda’s Cabinets joins Chris and Alan to share how she moved from Torino, Italy, to Atlanta and turned her construction experience into a cabinetry business. From navigating language barriers to earning credibility in the trades, Miranda explains what it takes to bring fresh ideas into an ...

Send us Fan Mail Missing payroll while your P&L says “profit” is a special kind of stress, and it hits food and beverage brands hard. We bring on Scotty Palmer from Palmer Strategic Advisors to get brutally practical about why breweries, distilleries, restaurants, and CPG brands run out of cash even with real revenue, loyal customers, and a product that sells. If you’ve ever thought, “Where did the money go?” this conversation is for you. Profitable but Broke? Fix Your Cash Flow with Sc...

Send us Fan Mail If your social media sounds like everyone else’s, your customers are probably scrolling right past it. Summary: Madison from MDZN Studio joins us to cut through the social media noise and explain what actually works for small businesses today. We challenge the idea that social media should instantly “pay back” like an ad and look at why authenticity, community, brand awareness, and trust often matter more than chasing immediate leads. Madison shares a practical posting strate...