Claim OwnershipIn-House Outliers
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In-House Outliers shares the stories and secrets of those who have taken unconventional paths and challenged conventional notions of how corporate legal departments should operate.
158 Episodes
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On this episode, Ryan Black (Chief of Staff, Legal at DoorDash) joined the podcast recently to share his expert insights into:-Common pitfalls legal ops can encounter during legal technology evaluations—and how to avoid them-The skills he cultivated on his journey from Paralegal to Legal Operations Manager to Legal Chief of Staff-His experience building out a legal operations function, and how he leverages AI in his day-to-day to work more efficiently
On this episode, Stephanie Palmieri (Head of Legal Operations at CyberArk) joined Alex Kelly to discuss:-The keys to effective change management—including how to measure the success and necessity of legal technology implementations-How the size and maturity of an organization's legal function dictate what its priorities will be from an operations standpoint-The takeaways from her own incredible career journey, which began in television production and ultimately led her to the field of legal ops
On this episode, Terrene Collins (Director of Legal Operations & Chief of Staff to the CLO at Panasonic North America) joined the podcast to discuss:The importance of building relationships and engaging with stakeholders throughout the organization to build an effective legal ops functionHow she evaluates legal technology to ensure the tools she secures for the legal department are a good fit Terrene's thoughts on AI as a value-multiplier, and where she sees it making the biggest impact for in-house teams
On this episode, Nicole Weidenhamer reflects on her eight-year journey at Rocket Companies, where she has risen from intern to VP of Legal Operations.During her conversation with Brightflag's Kevin Cohn, they discuss:How to build and scale a legal operations functionThe value of networking with other legal ops professionals and finding a communityThe evolving legal ops landscape, and the keys to effective change management
On this episode, Jennifer Smith (Legal Operations Manager at Etsy) joined the show to discuss the key skillsets legal ops professionals need to be successful, and Jennifer's own fascinating journey into the world of legal operations.Jennifer also discussed some projects she's most proud of having spearheaded, and the impacts she sees AI having on the legal field.
Join Kevin Cohn and Stacie Neeter as they delve into the evolving landscape of enterprise legal management, and the challenges faced by modern legal departments.During their conversation, they discuss:The shift from siloed initiatives to a holistic approach to legal technology integrations, and the role AI is playing in that progressionHow legal departments can establish themselves as valuable business functions while also addressing the strategic complexities of legal service deliveryThe role that data insights and effective communication play in managing legal spend and fostering collaboration
On this episode, Daniel Young (Chief of Staff, Senior Director of Legal Operations at SharkNinja) joined Alex Kelly to discuss how data serves as the foundation for impactful legal operations initiatives.Daniel also discussed his fascinating career journey from being a veterinary technician to working in legal ops, and shared insights into his approach to legal technology evaluations.
Mathew Steer (Associate Director of Legal Management Consulting at Deloitte Legal) joins Brightflag’s Kevin Cohn for a special podcast episode about AI’s role in corporate legal departments, including discussions around:Moving from AI proof-of-concepts to rolling out true AI programsMeasuring the ROI of AILeveraging learnings and applying them to deliver valueDeveloping a true vision for AI within in-house teams
On this episode, Sarah Starr (Director of Legal Operations at Generate) joined Alex Kelly to discuss her approach to change management and legal technology evaluations.Sarah also shared insights into her career journey, and offered advice to those who are just starting out in legal operations.
On this episode, Suha Gehrer (Group Head of Legal Operations at Zuhrich Insurance) joined Alex Kelly to discuss the most common challenges and inefficiencies Suha has observed when it comes to implementing legal technology.Suha also shared insights into the career path that led her to legal operations, and how her previous experiences working in procurement informed her perspective on the function.
On this episode, Darek Kochman (Director of Global Legal Operations at Kimberly-Clark) joined the show to discuss how he approaches legal ops initiatives, and the importance of leaning on high-quality data when making decisions.Darek also discussed his fascinating career journey, which led him from the US Army to financial accounting to legal operations.
On this episode, Jeff Barlow (SVP, GC and Corporate Secretary at Momentive Technologies) joined Alex Kelly for an insightful discussion about the key role legal department metrics play in formulating a strategic plan around how legal work is managed, the value of clear communication with outside counsel.Jeff also reflected on his journey to becoming an in-house legal leader, and his advice for those looking to transition to working in-house.
On this episode, Charles Stanley (Senior Manager of Legal Operations and Technology at Vinted) discussed his career transition from CLO to legal operations, and his strategic approach to legal ops initiatives.Charles also shared his thoughts on the growing role of AI and technology within legal departments, and the projects he's most proud of having implemented.
On this episode, Laura Revie (Legal Operations Senior Manager at FanDuel) joined the show to discuss the importance of change management when implementing new processes or technology as a legal operations professional.Laura also shared insights into her fascinating career journey from costume designer to legal ops, and discussed how AI is impacting in-house legal teams.
On this episode, Laura Gleeson (GC and VP of Legal & Compliance at Brightflag) joined the show to discuss:
The benefits and challenges of transitioning from her role as a partner at a major law firm to working as an in-house legal leader
How data transforms what a General Counsel and their in-house team of capable of achieving in terms of legal service delivery
The ways in which in-house work is changing in the face of increasing regulations, and how legal leaders can adapt
On this episode, Bridget Franklin (VP of Legal & Compliance at Leaf Home) joined the show to discuss her experience navigating the transition from working at a firm to working in-house, how she's leveraged technology to gain greater visibility into legal spend, and her feelings on the growing role of AI within legal departments.
Brightflag's Kevin Cohn returns to the show for an in-depth conversation about his legal ops and legal technology predictions for 2025, touching on topics including AI regulations, the evolving CLO-legal ops relationship, and CLM consolidation.
On this episode, legal operations leader Nicole Arbiv joined the show to discuss how her accounting background helped facilitate her move into legal ops, and the projects she was most proud of spearheading in her legal operations roles.
Nicole also shared insights from her career journey, and how she's applied legal ops skillsets to her work in Customer Success.
On this episode, Eric Greenberg (EVP, GC, and Corporate Secretary at Cox Media Group) joined Alex Kelly to share his thoughts on legal operations, strategic partnerships with outside counsel, and the career journey that led him to working in-house.
Eric also discussed how legal technology is shaping legal strategy, and his legal team's recognition by The American Lawyer's Corporate Counsel Awards.
1On this episode, Sarah Irwin (CEO and Founder of ITGC) joined Alex Kelly for a discussion about her fascinating journey from private practice, to GC of a high-growth SaaS company, to Founder and CEO of her own business.
Sarah also shared insights into what to prioritize when building a legal function from the ground up, and discussed her thoughts on how legal teams should approach technologies like AI.
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