Discover
HIC Hotelcast
43 Episodes
Reverse
Is data protection actually still a big deal? We hear this question quite often.
To answer it succinctly: YES. It is. By the way, this episode is especially interesting if you look at your display while watching it: Daniel takes you through graphical representations and gives you advice on how to implement them.
Video is Spotify exclusive, but we have all content on demand on our website. hospitalityindustry.club
By the way: If you listen to Daniel, you will learn to love the topic of data protection!
👉 Our expert on LinkedIn:
Daniel Johnson, Venza
👉 HIC auf LinkedIn & unsere Website
Dear hoteliers: This episode is just for you. We know how hard it can be to choose the right providers.
Not only do we know this firsthand, but we also see and hear it from our customers in opensmjle cosmos.
That's why this episode is all the more important for you!
Linda talks candidly about the challenges of finding the right providers as a hotelier.
Obvious secret fact: the way of the whole process needs to be holistically considered and thought about. With Linda's help, you'll get a new perspective on this topic. New approaches with as little effort as possible included. So. Now I'll let our expert speak for herself.
👉 Our expert on LinkedIn:
Linda Vallner, Protel
👉 HIC auf LinkedIn & unsere Website
Still not enough about digitalization and automation? Congratulations!
Looking at the data and files around this podcast, there's a lot I need to clean up. But that's another topic. Since it's not just us, but a lot of hoteliers, we invited an expert in this data field: Sandro.
He will not only give you valuable tips and tricks, he'll also provide you with a guide on how to properly analyze and clean up your data. Specifically, he talks about guest segmentation, personalization and upselling.
Don't believe it? Well, listen to it for yourself!
Enjoy the latest HIC Hotelcast episode.
Our expert on LinkedIn:
Sandro Christofori, Revinate
HIC auf LinkedIn & unsere Website
Yeah! Endlich wieder eine HIC Hotelcast Episode über Digitalisierung! Whooho!
Dieses Mal allerdings über ein ganz besonderes Thema: Die digitale SITE inspection. Jap. Richtig gehört. Site Insepction in Digital.
Game Changer für die Hotelbranche? Das entscheidet ihr am besten selbst.
Viel Spaß mit dieser HIC Hotelcast Episode, powered by Duetto.
Our expert on LinkedIn:
Feray Ozcan, Allseated
HIC auf LinkedIn & unsere Website
Hands up, if you as a hotelier have an online presence in any form.
I'll do an imaginary count and see... All hands up. Perfect!
Then today's episode is just right for you. Our experts Estefania, André & Artem discuss strategies on how to get the most out of your online presence. And how to increase your sales at the same time. Don't believe me? Okay.
Then listen in for yourself!
Enjoy this HIC Hotelcast episode, powered by Duetto.
Our experts on LinkedIn:
Estefania Livi, Mirai
André Bressel, Hotelchamp
Artem Polishchuk, Koddi
HIC auf LinkedIn & unsere Website
I can't list as many challenges as we're currently facing in the hotel industry without writing an unnecessarily long intro.
Therefore, I'll give the floor directly to Daniel.
Our hospitality and marketing nerd gets to the heart of the problems and gets to the root of the solutions.
What will everyday hotel life look like in the future? Digital only? Only offline? Maybe a mix of both or something completely different?
How has the hospitality tech industry actually developed in recent years? And where to?
Let's go, Daniel and Alex!
Enjoy the latest HIC Hotelcast episode, powered by Allseated. By the way, you can also watch it as a video on Spotify.
Our experts on LinkedIn:
Daniel Zelling, HIC & opensmjle.
Alexander Schuster, HIC & opensmjle.
HIC auf LinkedIn & unsere Website
OTAs sind mächtig. Okay. Wissen wir.
ABER mal so nebenbei: Wusstet ihr auch, dass wir alle von der Macht der OTA's profitieren können?
Ne, ne?
Und wie das geht? Eeeasy.
Unsere Experten Doreen und Pontus erklären euch in der heutigen HIC Hotelcast Episode ganz genau und anhand von Beispielen, wie ihr von OTA's profitieren könnt.
Übrigens: Sollte euch "nur hören" nicht genügen.. Auf unserer Website gibts auch ne Menge zum "hören und sehen" gleichzeitig. Okay. Wow. Sorry dafür- wir wollten lediglich auf unsere On Demand Video Inhalte aufmerksam machen. Jetzt aber: Viel Spaß mit dieser HIC Hotelcast Folge.
Unsere Experten auf LinkedIn:
Pontus Berner, Berner+Becker Revenue Management
Doreen Leithold, Berner+Becker Revenue Management
HIC auf LinkedIn & unsere Website
Sustainability.
A big topic that not only gives many hoteliers a headache, but sometimes also scares them! Where do I start? How do I approach it properly? Will it break my costs? Sometimes, however, you just have to get started and see where the journey takes you. We bring people on stage who are just starting this journey or are already in the middle of it. Sharing experiences. Learning from experiences. That is our motto!
Our experts on LinkedIn:
Susan Meinl, Susan Mainl Consulting
Martin Stockburger, Koncept Hotels
Björn Nilse, HRS Group
Our host on LinkedIn:
Lars von der Wettern, Singular Places
HIC on LinkedIn & our website
Do we need to talk about hotel operations again? Yup. We have to.
So, what's new in 2022? Why can't we get enough of this topic? And what needs to change asap? Our hotel pros will try to answer these questions and include buzz words like new work models, salaries, and 4-day weeks.
We put our operations experts Nastaran, Sebastian, and Markus together on a stage and let them discuss.
The result? A looot of input on all things Operations. Questions, solutions, and advice are included as always.
Enjoy today's HIC Hotelcast episode, live from Berlin and powered by Allseated.
Our expert on LinkedIn:
Nastaran Anjileli, Straiv by Code2Order
Sebastian Horn, LFPI Hotels Management Deutschland
Markus Leu, SMARTments business
HIC on LinkedIn & our website
Any revenue management nerds and at the same time marketing experts out there? 👀
Yes? Great!
So, this episode is for you and all the hoteliers hoteliers!
On our CoCoBe Main Stage, Tini, Sophie, Deniel and Pontus discuss revenue management meets marketing and answer if that combo is the new dream team. There is hardly any other industry with such a lack of employees as the hospitality industry, which is why our experts are going into the question "can one person do revenue management and marketing at the same time?
The next 30 minutes are packed with exciting discussions and interesting questions from the audience.
Enjoy the latest HIC Hotelcast episode, live from Berlin, powered by Allseated.
Our expert on LinkedIn:
Tini Diekmann, Hotel Oderberger
Sophie von Finck, SMARTments business
Deniel Frey, H-Hotels
Our host on LinkedIn:
Pontus Berner, berner+becker
HIC on LinkedIn & our website
Let's face it: we all love learning new things.
But most of all, we love to be inspired by learnings from other industries. And why not? Why shouldn't learnings from other industries be possible in the hospitality industry, in a modified form?
Marion from Student Hotel Berlin was asked a lot of expert questions about all things digitization in the hospitality industry and, of course, answered them.
How important is it to improve the digital visibility of a hotel, how can we make the best of existing, physical features?
And of course, when we have a hotelier sitting next to Daniel, we don't just ask what's possible, we ask most importantly: what have you already implemented and how has it changed the concept and guest experience of The Student Hotel?
So enjoy this HIC Hotelcast episode, live from our CoCoBe in Berlin. Powered by Allseated.
Our expert on LinkedIn:
Marion Koopman, The Student Hotel Berlin
Our host on LinkedIn:
Daniel Zelling, HIC
HIC on LinkedIn & our website
Whew. 30 minutes of hoteliers talking about the perfect tech stack.
Well... not about "the perfect tech stack", but about how hoteliers choose THEIR perfect tech stack.
Verena, Celine, Tobias and Julius give us valuable tips on how to choose your perfect tech stack and how to use it effectively.
Since this topic is always a topic of interest, we might consider to discuss this at LocoCoCo starting September 15th in Berlin?
Topics, feedback and ideas as always welcome to info@hospitalityindustry.club!
Our experts on LinkedIn:
Verena Jaeschke, Hotel Oderberger
Celine Weckerle, Guestline
Tobias Köhler, BIG MAMA Hotels
Julius Anders, numa
Our host on LinkedIn:
Alex Schuster, HIC
HIC on LinkedIn & our website
Wenn wir Sebastian Horn von LFPI Hotels Management bei uns im Podcast zu Gast haben, kann es doch nur ein Thema geben, oder? Meine wunderbare Kollegin Liza und Sebastian sprechen heute, wie hätte es auch anders sein können, über all things Hotel Operations.
In der heutigen Episode geht es vor allem um die allgemeine Problematik des fehlenden Personals, Veränderungen seit der Pandemie und um neue und veränderte Herangehensweisen bezüglich des Tech Stacks eines jeden Hoteliers.
Übrigens: Um den Podcast noch interaktiver zu gestalten, könnt ihr uns Themenvorschläge für künftige Episoden gerne direkt per Mail an info@hospitalityindustry.club senden.
Viel Spaß mit unserer neusten HIC Hotelcast Episode, live von der CoCoBe in Berlin, powered by Allseated.
Our expert on LinkedIn:
Sebasatian Horn, LFPI Hotels Management
Our host on LinkedIn:
Liza Kapageridou, HIC
HIC on LinkedIn & our website
What do you think of when you hear the word "investment"?
We all had a similar, yet somehow different idea in our heads. So we invited Julius Anders to join our podcast and talk about just that.
Julius reveals what he has planned with his current 45 million euro investment with numa, what opportunities, possibilities and what risks there are for hoteliers in the current times.
The episode has so much input that it doesn't even fit into this caption! So... go right ahead and tune in!
Enjoy our HIC Hotelcast episode, powered by Allseated.
Our experts on LinkedIn:
Julius Anders, numa
Our host on LinkedIn:
Daniel Zelling, HIC
HIC on LinkedIn & our website
Hallo liebe HICFamily, willkommen zurück zu unserem Hotelcast, der Hospitality Audio Experience!
"NFTs & Metaverse"..Warte, was?
Egal ob Gen Z oder Boomer, NFTs und Metaverse sind alles andere als cringe Jugendsprache: Diese Begriffe werden immer wichtiger für uns und für die Hospitality Industry.
Und alle, die jetzt überlegen ob sie sich unsere neueste Episode überhaupt anhören sollen, wenn sie doch den letzten Satz schon nicht verstanden haben... Keine Sorge, mir geht es ähnlich. Und genau deshalb haben wir Feray von Allseated in unser Kölner Podcaststudio eingeladen: Damit er etwas Licht ins Dunkel bringt und ausführlich aufklärt, was NFTs und Metaverse sind. Und vor allem auch wieso sie in unserer Branche immer wichtiger werden.
Viel Spaß bei dieser HIC Hotelcast Episode, powered by Allseated.
Our experts on LinkedIn:
Feray Özcan, Allseated Europe
Our host on LinkedIn:
Daniel Zelling, HIC
HIC on LinkedIn & our website
Previous episode the city hotel of the future, now the meeting room of the future.
Coincidence? We'll never know...
Today's episode is not only for our MICE-nerds out there, but for everyone who is even slightly involved with having meeting as their daily business.
Fun fact: There are a lot of them. ;)
Live from our CoCoCoCo in Cologne, our hospitality tech experts get together and talk about the increasing demand for new types of meeting rooms as a workspace or for events. They discuss the main challenges that come with this demand and how companies cope with it and come up with new solutions that are here to stay.
Future, here we come!
Dear Anna, Sabine, Linda, and Wilko, have fun with our host Daniel on our CoCoCoCo Main Stage, powered by Duetto!
Our experts on LinkedIn:
Anna Heuer, HSMA Deutschland
Sabine Reise, Allseated
Linda Vallner, Protel
Wilhelm Weber, SHS
Our host on LinkedIn:
Daniel Zelling, HIC
HIC on LinkedIn & our website
The city hotel of the future. Uff. Wow.
Honestly... 2022 sounded at least as crazy in the 90s as "the city hotel of the future" does today. Or is it just us?
Pretty sure we’re not alone with this thought. That's why we have three top-notch experts from our industry sitting here alongside our awesome host Alex to discuss this exact topic. Hoteliers and tech providers talk about challenges of new ways of working and the resulting decline in business travel.
Felizitas, Neha, Philip, we’re really excited to hear your proposed solutions for the City Hotel of the Future.
Enjoy this HIC Hotelcast episode, live from our CoCoBe in Berlin and powered by Allseated.
Our experts on LinkedIn:
Neha Born, Revinate
Felizitas Denz, east Group
Philip Ibrahim, The Student Hotel Berlin
Our host on LinkedIn:
Alex Schuster, HIC
HIC on LinkedIn & our website
Gibt es in eurem Hospitality Universum auch die „alte“ und die „neue“ bzw. „moderne“ Hotellerie? Ja? Perfekt!
Denn in diesem Gespräch zwischen Felizitas Denz, Hotel Managerin der east Group und unserer Moderatorin Laura geht es um genau das: Die neue und moderne Hotellerie.
Neben der Ausrichtung des gesamten Hotels, F&B Konzepten, Nachhaltigkeit, Employer branding und auch Nachbarschaft, gibt Feli spannende Insights des East Hamburg preis, und verrät, wie es das Hotel geschafft hat, das Standing zu erreichen und vor allem auch zu halten, dass es nunmal hat.
Tipps und Hacks inklusive. Versprochen!
Viel Spaß mit dieser Episode unseres HIC Hotelcasts, powered by Allseated.
Our expert on LinkedIn:
Felizitas Denz, Wyndham Hotels & Resorts
Our host on LinkedIn:
Laura Kensbock, HIC
HIC on LinkedIn & our website
In one of our previous Hotelcast episodes, we already looked at, how technology can help, close the talent gap in our industry.
But shouldn't we look beyond this, and analyze how companies in other industries attract and keep the most talented people?
How do modern hospitality organizations approach this issue, how can we find new talents, even without a background in hospitality, and how can we motivate people to become and stay part of our industry?
This panel will discuss approaches, incentives, modern on-the-job and health care training for our most valuable asset in the industry, our employees.
Our amazing host Liza digs into all these questions and leads an exciting Panel together with our experts Svenja, Alexandra, Daniel, Dorian and Philip.
Guys, we hope you enjoy this panel of our CoCoCoCo Main Stage, powered by Duetto. Have fun!
Our expert on LinkedIn:
Svenja Gossing, The Power MBA
Alexandra Barth, HRS
Daniel Johnson, Venza
Philip Ibrahim, The Student Hotel Berlin
Dorian Wilson Debriano, Yance Sport
Our host on LinkedIn:
Liza Kapageridou, HIC
HIC on LinkedIn & our website
Would the world be a better place if there were more women in leadership positions?
Since the greater part of people working within the hospitality industry are women, they feel quite underrepresented not only on the conference stages, but also in leadership positions.
This panel will discuss strategies to overcome this inequality and help position all those women who are not only talented, but also skilled and experienced.
We can't emphasize enough the importance of this topic and invited some of the most influential and talented women in the industry to our CoCoCoCo Main Stage, to speak out and raise their voices.
Ladies, now have fun on our Main Stage, powered by Duetto!
Our expert on LinkedIn:
Frankziska Altenrath, Tutaka
Anna Heuer, HSMA Deutschland
Sabine Reise, Allseated
Linda Vallner, Protel
Our host on LinkedIn:
Lea Jordan, techtalk.travel
HIC on LinkedIn & our website























