Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

Uncle Marv sits down with Steve “DoorToDoor Geek” McLaughlin of Podnutz to unpack the early days of computer repair podcasting, Podnutz Pro, and Android App Addicts. They talk Linux, Android, F-Droid, app discovery, and why understanding multiple operating systems still gives MSPs and IT pros a technical edge. Why Listen:Hear the real story behind Podnutz, Podnutz Pro, and the early tech podcast network scene.​Learn how Linux, Android, and open source quietly power Azure, networking tools, and modern gaming.​Get practical tips on app discovery using F-Droid and Obtanium, plus how to avoid risky mobile apps.​Understand how AI will realistically fit into MSP work as an “assist,” not a replacement.​Take away evergreen MSP lessons on customer service, transparency, and managing expectations.​Hear personal stories about overcoming a speech impediment, content burnout, and keeping a tech community alive over decades.Link from the Show: Podnutz: https://podnutz.comAndroid App Addicts (Podnutz site): https://podnutz.com/category/android-app-addicts/Linux For The Rest Of Us (Podnutz): https://podnutz.com/category/linux-for-the-rest-of-us/Obtanium (GitHub project): https://github.com/ImranR98/ObtainiumF-Droid (official site): https://f-droid.orgSQLite: https://www.sqlite.orgValve (Steam): https://store.steampowered.comSteam Deck: https://www.steamdeck.com=== SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerTechnology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTechnology Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufire Item License Code: 7X9F52DNML SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

This episode is your front‑row seat to two major 2026 MSP events without leaving your desk. Marvin, Eric, and Nick give you the real talk on Right of Boom, MSP Expo, and how Cork’s Cyber Score and financial protection can sharpen your security stack and sales story.Learn how Right of Boom’s workshop-style sessions differ from typical MSP shows and who gets the most value.Understand why MSP Expo feels huge but sometimes light on focused MSP traffic—and how to navigate multi‑show events.Hear how Cork’s Cyber Score works from inside your stack via RMM, EDR, backup, and M365 integrations.Get language to explain cyber scores and financial protection to non‑technical clients using FICO-style analogies.Pick up ideas on incident response billing, cyber insurance vs financial protection, and how to get paid for cleanup.Mentioned in the Show: Monica's Swag (from Sustainable Electronics) - https://sustainableelectronics.org/ All Things MSP (Eric Anthony): https://www.allthingsmsp.comRight of Boom (conference): https://rightofboom.comPax8 Beyond (conference): https://www.pax8.com/en-us/beyondITEXPO (TechSuperShow umbrella): https://www.itexpo.comMSP Expo: https://www.mspexpo.comChannelPro DEFEND (ChannelPro Network event): https://www.channelprodefend.comZero Trust World (ThreatLocker): https://zerotrustworld.threatlocker.comCork Cyber / Cork Inc.: https://corkinc.comEgnyte: https://www.egnyte.comEarly Recyclers / sustainable electronics recycler (best fit: ERI – Electronic Recyclers International): https://eridirect.com=== SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerTechnology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTechnology Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufire Item License Code: 7X9F52DNML SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Nancy Henriquez of Sibyl Consulting Group returns to share her journey from building and exiting an MSP to authoring "Break-Fix to Breakthrough." She discusses shifting from reactive leadership to proactive mindset, redefining success around purpose and fulfillment, and applying book lessons during family challenges. MSP owners get real talk on mindset shifts for sustainable growth.Why Listen:Shift from reactive leadership causing sales slumps to proactive strategies that align with your purpose.Redefine MSP success beyond endpoint counts or exits—focus on fulfillment and team impact.Learn from Nancy's real story: building/exiting MSPs, writing amid grief, and coaching inflection points.Tackle limiting beliefs and "work on, not in" your business for true breakthroughs.Prep for MSP Expo with insider tips on leadership transitions any size MSP can use.Mentioned Entities with URLsBreak Fix to Breakthrough: https://amzn.to/4ql21G5John Maxwell Leadership: https://www.maxwellleadership.com/MSP Expo: https://events.channelpronetwork.com/msp-expoFort Lauderdale: https://www.fortlauderdale.govSuperOps: https://superops.com/=== SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerTechnology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTechnology Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufire Item License Code: 7X9F52DNML SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Tired of stacking security tools without results? Roddy Bergeron, Sherweb's go-to cybersecurity fellow, shows MSPs how to build a real security OS—starting with people and processes. This raw chat from Roob conference unpacks vendor truths, community gold, and client-winning talks.Why Listen:Shift security from tools to outcomes that clients actually care about.Join Sherweb's free Cyber MSP Community for threat intel and playbooks.Master CIS controls implementation roadmap (coming soon).Navigate cyber insurance gaps, subrogation risks, and outage responses.Hold vendors accountable beyond steak dinners and swag.Revamp QBRs to build intrinsic value and raise prices confidently.Mentioned on the Show: Sherweb: https://www.sherweb.comCyber MSP Community: https://info.sherweb.com/cybermsp-communityHuntress: https://www.huntress.comSentinelOne: https://www.sentinelone.comPalisade: https://www.sherweb.com/security/palisadeCIS Controls: https://www.cisecurity.org/controlsKeeper: https://www.keepersecurity.comCIPP: https://cipp.appRight of Boom: https://rightofboom.com/Pax8: https://www.pax8.comMatt Lee: https://www.linkedin.com/in/cybermattlee/Dustin Bolander: https://www.linkedin.com/in/dbolander/Ash Cooper: https://www.linkedin.com/in/ash-cooper-cipp/John Hammond: https://www.linkedin.com/in/johnhammond010/Michael Slater: https://www.linkedin.com/in/slatermichael/=== SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerTechnology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTechnology Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufire Item License Code: 7X9F52DNML SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

If you’ve ever felt trapped by a giant client that underpays, over-demands, and burns your weekends, this one is for you. Marv breaks down how UPS cut Amazon, how he fired a client that was 34% of his revenue, and how you can do the same without tanking your MSP.Why ListenSee how UPS cutting Amazon volume mirrors MSPs cutting low-margin, high-noise clients.Hear the full story of firing a massive, multi-office client that consumed over half of Marv’s time.Get concrete ideas for raising prices, enforcing minimums, and dealing with legacy plans.Walk away with guardrails so no client exceeds a healthy percentage of your MRR again.Get practical tips for resetting SLAs, pricing, and standard stacks without apologizing.Understand how last-mile style work, legacy servers, and freebies quietly destroy profit.=== NewsFortinet FortiGate Owners: New SSO Bypass Being Exploited Even on Patched Deviceshttps://thehackernews.com/2026/01/fortinet-patches-cve-2026-24858-after.htmlNotepad++ Supply Chain Attack Attributed to Chinese APT — Backdoor Delivered for Six Monthshttps://www.helpnetsecurity.com/2026/02/03/notepad-supply-chain-attack-iocs-targets/OpenClaw AI Agent Platform Exposes Thousands of Instances to Unauthenticated Controlhttps://www.pointguardai.com/ai-security-incidents/openclaw-moltbot-agent-control-plane-exposureMicrosoft Defender Adds Threat Protection for AI Agents Built with Foundryhttps://learn.microsoft.com/en-us/azure/defender-for-cloud/release-notesFlorida Man Arrested at Disney-Area Resorthttps://linkly.link/2ZjYg=== Mentioned in the ShowIT Expo: https://www.itexpo.comMSP Expo: https://www.mspexpo.comTech Super Show: https://www.tmcnet.com/techsupershow/MSP Association of America: https://mspaa.orgRight of Boom (Right of Boom conference): https://rightofboom.comMicrosoft Defender for Cloud / AI services: https://azure.microsoft.com/services/defender-for-cloudSherweb: https://www.sherweb.comZero Trust World: https://zerotrustworld.comChannelPro Defend: https://www.channelprodefend.com=== SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerTechnology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Technology Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTechnology Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufire Item License Code: 7X9F52DNML SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

If you’ve ever wondered whether Zero Trust is just layered marketing or a must-have for your MSP, this episode gives you a grounded, real-world answer. Marv and Raffi translate frameworks like NIST 800‑207 into operations decisions you can actually implement with your current stack.Why Listen:Hear a real attack story where VPN, RMM, ThreatLocker, and EDR all played a role.Learn why “never trust, always verify” applies to vendors, tools, and RMMs—not just end users.Understand the interplay between MDM, PAM, EDR, conditional access, and Zero Trust.Get a practical stepladder approach: identity, device, and data as your starting pillars.Discover why security is a process, not a tool—and how to charge more for the extra work.Resources and MentionsTriada Networks: https://triadanet.comNIST Special Publication 800‑207 (Zero Trust Architecture): https://csrc.nist.gov/publications/detail/sp/800-207/finalDuo (MFA): https://duo.comMicrosoft Intune: https://www.microsoft.com/microsoft-365/business/microsoft-intuneMicrosoft 365 / Azure AD / Entra ID: https://www.microsoft.com/microsoft-365Okta: https://www.okta.com=== SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerTechnology Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Travel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufire Item License Code: 7X9F52DNML SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

This episode centers on how connection and community shape both workplace culture and personal wellbeing. Lori Saitz shares how she helps companies use internal podcasts to improve communication and build culture, while also telling her story of moving from digital nomad life to creating a grounded, community-focused life in Charlotte. Gratitude, intentional relationships, and honest storytelling run through the whole conversation, from leadership communication to personal health.Top TakeawaysInternal podcasts act as a modern replacement for company newsletters and sporadic town halls, giving leaders a direct, human way to communicate with employees.Lori’s “core four” focus—culture, communication, connection, and community—guides short, weekly 15‑minute internal episodes that employees can easily consume.These internal shows are especially powerful for midsize companies and distributed teams (remote workers, people in trucks, manufacturing staff) who can’t always attend live meetings.Gratitude and grounding practices can be woven into workplace content, helping people reset before or after stressful meetings and stay more centered.Lori’s own shift from nomading to settling in Charlotte highlights the importance of intentionally building community and creating a “nest” for emotional health.Relationships change as people grow; part of staying healthy and authentic is accepting when certain friendships are no longer aligned.Social connection and a sense of purpose are major contributors to longevity and wellbeing, often outweighing purely nutritional or medical factors.=== SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufire Item License Code: 7X9F52DNML SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

View the livestream here: https://www.youtube.com/live/4wEUtHAnWyI?si=xoTByC859c2N44NlWhat We CoverWhen clients ask ChatGPT instead of calling youThe junior user who wanted to bypass TruGrid with IP whitelisting on a Comcast residential line.Remote users, OneDrive chaos, and SharePoint securityMigrating data from a former IT person’s personal OneDrive into SharePoint with proper permissions.Requirements like “only this junior can access files from one company laptop” and how that changes your design.Shared RDP workstation and licensing headachesNetAlly AllyWare 2.9: Easy Wired & Easy Wi‑FiWhat’s new in AllyWare 2.9 (build 2.9.0.85) and why you need AllyCare for updates.Easy Wired and Easy Wi‑Fi views on EtherScope and LinkRunner for one‑tap tests.Wi‑Fi 7‑related enhancements, MLO (multi‑link optimization), and faster AirMapper surveys.Community, outages, and upcoming eventsTop 10 things IT pros did during the recent M365 outage, including “on‑prem doesn’t look so bad after all.”Conference season preview: Right of Boom (Vegas), IT Expo / MSP Expo / TechSuperShow, ChannelPro Defend and Zero Trust World.Listener email on zero trust platforms, ThreatLocker vs. Microsoft 365 stack considerations.=== Links from the ShowNetAlly 2.9 Update: https://linkly.link/2ZMbnEtherScope: https://amzn.to/4kgiZULIT Expo: https://www.itexpo.comMSP Expo: https://www.mspexpo.comChannelPro Defend: https://events.channelpronetwork.comZero Trust World (ThreatLocker event): https://zerotrustworld.threatlocker.comRight of Boom: https://rightofboom.comFlorida Man - Grady Judd Morning briefing: https://linkly.link/2ZMbg=== SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

This episode gives MSPs a behind‑the‑scenes look at how ImmyBot plans and grows without becoming “just another sales‑driven vendor.” Tara pulls back the curtain on their 2026 leadership retreat, AI debates, partner experience goals, and the community‑led mindset that attracted over 1,000 MSPs without a traditional sales team.Why listenHear how ImmyBot runs its senior leadership kickoff and aligns every department around a few clear 2026 goals.Learn why they question whether features really need AI and how they avoid AI for AI’s sake.Get an MSP‑first perspective on vendor “community,” investor pressure, and protecting culture as you scale.Learn how a one‑person MSP used ImmyBot to postpone their first technical hire by a year.Discover why ImmyBot focuses on developer experience and internal use before releasing anything customer‑facing.Hear how they’re collaborating with Roost, CyberDrain, Huntress, and others on long‑running, community‑driven initiatives.Pick up practical insight on conferences, burnout, and finding the right balance between travel, business, and life.Links from the ShowImmyBot: https://immy.botImmense Networks: https://immense.netMSPGeek: https://www.mspgeek.orgHuntress: https://www.huntress.comRewst: https://rewst.io/CyberDrain: https://www.cyberdrain.comZero Trust World (ThreatLocker): https://zerotrustworld.comSPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerreadySHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufire Item License Code: 7X9F52DNML SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

If you run an MSP and are already exhausted in week one of 2026, this episode will feel uncomfortably familiar—and very useful. Marv turns a week of ISP upgrades, hospital time, and junior-tech misadventures into a concrete set of New Year resolutions you can actually implement.=== Why ListenHear real-world stories: ISP upgrades over Christmas, SD-WAN cutovers, and co-managed headaches.Learn why underpricing attracts bargain hunters and destroys margins—and how to fix it.Get a simple framework for quarterly (or monthly) margin audits by service category.See how to separate “basic support” from “cybersecurity” using surcharges or tiered bundles.Understand why disciplined client onboarding, baselines, and security gap plans reduce tickets and churn.Pick up a practical “no after-hours alerts” rule to protect your and your team’s mental health.Discover the value of peer mastermind groups and free communities like ASCII Spark, Pax8 groups, IT Nation, and SMB Community.Enjoy a fun MSP-themed “Top 10 things clients say before the server crashes” list.=== Links from the ShowMSP Radio (by Dave Sobel): https://www.mspradio.comSmall Biz Thoughts (Carl Palachuk): https://www.smallbizthoughts.comASCII / ASCII Spark: https://www.ascii.comPax8: https://www.pax8.comConnectWise IT Nation: https://www.connectwise.com/theitnationSMB Community (Karl Palachuk’s community): https://www.smallbizthoughts.orgPodFest Expo: https://podfestexpo.comStar Trek Prodigy: https://www.startrek.com/shows/star-trek-prodigy=== SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufire Item License Code: 7X9F52DNML SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

If you rely on Small Biz Thoughts, IT Service Provider University, or The Business of Tech, this conversation is your roadmap to what’s changing and what’s not. Hear directly from Dave Sobel and Karl Palachuk about the acquisition, the five‑year plan, and how this new ecosystem can help you build a stronger MSP in 2026.=== Why listenUnderstand why MSP Radio acquired Small Biz Thoughts and IT Service Provider University.Hear Karl explain why he sold, what “stewardship” means, and why he’s not going anywhere.Learn how SBT community members will now gain access to Business of Tech plus content, vendor briefings, and insider reports.Get insight into Dave’s multi‑year business plan and his “chocolate and marshmallow” analogy for combining brands.Discover how the new structure keeps Karl’s books, SOPs, and checklists alive and updated rather than shelved.See how both Dave and Karl think about vendor relationships, ethics, and independent, fact‑driven analysis.Hear practical ways MSPs can plug into the combined ecosystem for training, coaching, and community.=== Mentioned on the showMSP Radio (company/umbrella): https://www.mspradio.comThe Business of Tech (podcast/media): https://www.businessof.techSmall Biz Thoughts: https://www.smallbizthoughts.comIT Service Provider University (ITSPU): https://www.itspu.comRelax Focus Succeed (book): https://amzn.to/44W2I10Killing IT Podcast: https://podcasts.apple.com/us/podcast/the-killing-it-podcast/id1463295432=== SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufire Item License Code: 7X9F52DNML  SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Uncle Marv shares a sarcastic Top 10 list of what MSPs are “excited” about in 2026, including AI that fixes everything, clients who finally get cybersecurity, and the 37th AI‑powered RMM. He digs into stack sprawl, compliance frameworks, cyber insurance requirements, and the myth of 100% client compliance while encouraging MSPs to focus on outcomes like better security, more uptime, and real business continuity.​Top 10 Things MSPs Are Totally Excited About in 2026AI That Fixes Everything — Except ItselfClients Who Finally “Get” CybersecurityVendors Promising Fewer Portals (Again)The Cloud Migration That Never EndsNew Acronyms To Confuse EveryoneCompliance Audits As a HobbyThe Return of the SMB IT Budget UnicornThe 37th AI-Powered RMM SolutionMSP Conferences With More Buzzwords Than BeerFinally Achieving 100% Client Compliance SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Close out the year with a candid MSP roundtable featuring LionGuard’s Brook Lee, ABC Solutions’ Rayanne Buchianico, Bvoip’s George Bardissi, Domotz’s Destiny Bertucci, MSP CFO’s Larry Cobrin, and more. They cover Goldman Sachs 10,000 Small Businesses, PitchIT, AI-driven service delivery, conference strategy, and the business intelligence MSPs need to boost margins. Along the way, the ITB Podcast Awards crown best episode, best swag, and best guest while Uncle Marv reflects on 10 years of podcasting, community, and staying in the fight as an IT business owner.Takeaways:​Hear a grounded recap of 2025’s AI, automation, and “managed intelligence” trends and what actually made it into MSP stacks.Learn how Liongard evolved from asset change management into security dashboards, Threat Impact IQ, and Visual Insights Pro for actionable MSP data.Pick up hiring insights on why there is not a talent shortage, just a sourcing problem, and how to grow tier-1 techs into higher-value roles.Get candid vendor perspective on AI agents, customer experience, and why over-automation can destroy your client relationships.Discover how MSP CFO helps identify profitable clients, agreements, projects, and engineers instead of just adding more endpoints.Hear how ABC Solutions used PitchIT and Goldman Sachs 10,000 Small Businesses to design and market a new service with a 70-page growth plan.Learn from Auvik vs Domotz episode feedback about monitoring, network visibility, and making tools truly actionable.Take away practical conference tips for navigating podcast row, avoiding shiny object syndrome, and getting real ROI from events.Get ideas for better swag strategy and booth etiquette, from meaningful giveaways to “no swipe if you’re not interested” behavior.End the year with a motivational reminder to celebrate surviving, hiring, niching down, and just keeping your clients running.Links from the ShowMSP CFO: https://www.mspcfo.comABC Solutions: https://www.abcsolutionsfl.comAuvik: https://www.auvik.comThread (Matt Lynn): https://www.thread.coSuperOps: https://www.superops.aiKarl Palachuk: https://www.smallbizthoughts.com=== LICENSE CERTIFICATE: Envato Elements Item: All media items below are licensed to Marvin Bee for use in the IT Business Podcast under a valid Envato Elements commercial license.Black Santa Searches Online for Gift Locations Using His Laptophttps://elements.envato.com/black-santa-searches-online-for-gift-locations-usi-NE2ZRTWLicense Date: December 18th, 2025Item License Code: 5N3SMXQY6UChristmas Happy Traphttps://elements.envato.com/christmas-happy-trap-9F7DLDBLicense Date: December 18th, 2025Item License Code: PVAEJZU7TXChristmas Hip Hop by FatOwlProductionshttps://elements.envato.com/christmas-hip-hop-BNR8WUWLicensed Dec 2, 2024Item License Code: RT4GP6HUC3Deck The Halls Vocal by SyncHitshttps://elements.envato.com/deck-the-halls-vocal-QCK6SYWLicense Date: December 18th, 2025Item License Code: XY98MGS3W6All materials are used under Envato Elements’ commercial, worldwide, and non-exclusive single-use license for completed podcast content SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

If you’re an MSP owner, marketer, or tech pro who also loves Star Trek, this conversation is for you. Learn how to apply Starfleet‑style clarity, storytelling, and optimism to your business, get a peek behind the curtain of Trek productions and cruises, and discover new podcasts and documentaries to deepen your fandom.This is the crossover episode every techie Trekkie has wanted: an honest, funny, and insightful look at how Star Trek directly shapes marketing, MSP leadership, and community building. You’ll hear stories and perspectives you simply can’t get at a typical tech conference.Takeaways: See how Star Trek’s optimistic, problem‑solving ethos can shape the way you run an MSP or tech business.Learn how to build marketing roadmaps around a clear North Star goal, inspired by Voyager’s drive to get home.Understand why character‑driven storytelling (like Picard in “Inner Light” or Data‑focused episodes) makes your customer the hero.Hear candid, funny stories from Trek conventions, cruises, and behind‑the‑scenes production days.Get a rare origin story of how a “Microsoft Word expert for a day” became a 15‑year Trek insider and beloved convention figure.Compare the culture and format of Star Trek conventions with traditional tech conferences—and why lobby‑bar conversations are the great equalizer.Explore how new production tech (LED walls, remote workflows, digital delivery) changes actor experiences versus the messenger‑and‑typewriter era.Gain perspective on AI’s impact on Hollywood, from auditions to crowd scenes, and what that might signal for tech and creative industries.Hear strong, nuanced opinions on Discovery, Strange New Worlds, the Kelvin movies, and the future of Trek storytelling.Discover new Trek‑adjacent content to check out: 455 Films’ documentaries and The Decon Chamber podcast.Links from the Show: Decoded (marketing firm): https://www.decodedstrategies.com/Software To Go: https://www.software-to-go.com/main.php455 Films: https://www.455films.comThe D-Con Chamber Podcast: https://thedconchamberStar Trek: The Cruise: https://www.startrekthecruise.comCoalition (Chase Masterson’s anti‑bullying / anti‑hate organization): https://www.popculturehero.orgThe Subtle Art of Not Giving a F*ck (book): https://amzn.to/4j2KXmq=== SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufire Item License Code: 7X9F52DNML SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Uncle Marv unveils his “Top 10 MSP Billing Blunders” drawn from years of running an IT services company, talking with peers, and swapping stories in the MSP community. Learn how treating billing as a scheduled, recurring task prevents missed invoices.See why vague “services rendered” invoices confuse clients and delay payment.Implement “no work without a ticket” so every action is documented and billable.Use PSA, RMM, and tools like Domotz and Action1 as your time and device source of truth.Tighten discounts with clear terms, end dates, and regular margin reviews.Avoid underpriced flat‑fee or “all you can eat” agreements by understanding usage risk.Keep MSAs, SOWs, and PSA data in sync so invoices match contracts and counts.Build recurring processes to handle new users, devices, and added services like deeper 365 tenant management.Take ownership of inventory and retired devices so billing reflects actual protected assets.Design invoices that list counts, services, and selected ticket highlights clients recognize.Offer flexible payment methods (checks, cards, ACH) without undermining your pricing.Gain confidence to price like a top MSP instead of leading with “we’re cheaper.”Cast your vote for the 2025 Podcast Awards: https://www.itbusinesspodcast.com/p/2025-podcast-awards/=== Links from the ShowDomotz: https://www.domotz.comMicrosoft 365: https://www.microsoft.com/microsoft-365Action1: https://www.action1.comPodnutz Network: https://podnutz.com=== SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufire Item License Code: 7X9F52DNML SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

For MSPs trying to go “Microsoft‑first” without blowing up their business, Ben Wilcox lays out the playbook ProArch uses every day. Hear how a 500‑person firm standardizes on Microsoft 365, Azure, Defender XDR, and automation while still leaving room for partners and third‑party tools where they actually add value.Why ListenSee why ProArch standardized on Microsoft security (Defender XDR, Intune, Purview) instead of juggling multiple point products.Understand the journey from on‑prem servers and basic AV to EDR/XDR, zero trust, and 24/7 SOC operations.Get actionable starting points for going Microsoft‑first: Azure AD, Intune, conditional access, and Defender for Business/Premium.Hear how to gradually move customers from on‑prem AD and file shares to hybrid identity and cloud‑native storage like OneDrive and SharePoint.Learn how Nerdio and Remo3 help manage multi‑tenant Microsoft environments, AVD, and app packaging efficiently.Discover how ProArch evaluates which third‑party tools to keep and which to replace with built‑in Microsoft capabilities.Understand Microsoft Purview’s role in data classification, labeling, insider risk, and safe Copilot rollouts.Get insight into identity as the top cyber risk and how passwordless logins (Windows Hello, passkeys, YubiKeys) can reduce phishing impact.Hear real‑world challenges of enforcing zero trust with vendors who want you to weaken security controls.Learn how telemetry across devices, email, identities, and behavior allows risk‑based decisions and automatic enforcement.Get a realistic look at deepfakes, AI‑generated voices, and their impact on fraud and social engineering.See what Microsoft Intelligent Security Association (MISA) membership means and why MSPs should look for MISA‑aligned partners.Explore how ProArch partners with MSPs: one‑time projects, co‑managed solutions, dedicated offshore teams, and SOC outsourcing.Webinar: How to Build Agents that Understand Your Data with Copilot Studio: https://linkly.link/2Tcp6Links from the Show:Microsoft 365: https://www.microsoft.com/microsoft-365Microsoft Azure: https://azure.microsoft.comMicrosoft Intune: https://www.microsoft.com/microsoft-intuneMicrosoft Azure Virtual Desktop (AVD): https://azure.microsoft.com/services/virtual-desktopMicrosoft Purview: https://www.microsoft.com/security/business/microsoft-purviewMicrosoft Copilot: https://copilot.microsoft.com/Microsoft Intelligent Security Association (MISA): https://www.microsoft.com/en-us/security/business/intelligent-security-associationMicrosoft Ignite: https://ignite.microsoft.comNerdio: https://getnerdio.comRimo3: https://www.rimo3.com/RSA Conference: https://www.rsaconference.comWindows Hello: https://www.microsoft.com/en-us/windows/tips/windows-hello=== SPONSORS: Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerready=== SHOW MUSIC: Item Title: Upbeat & Fun Sports Rock Logo Item URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufire Item License Code: 7X9F52DNML SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

MSPs are being dragged into compliance whether they’re ready or not, and this episode gives you a practical roadmap from people who’ve already done it. Tim and Shanna break down how to launch compliance-as-a-service, reduce your legal exposure, and finally get paid for work you’re already doing for free.Why Listen:Learn how Compliance Scorecard evolved from a simple checklist into a multi-module GRC platform built by an MSP for MSPs.Hear real stories about CMMC, HIPAA, New York DFS, SOC 2 and cyber insurance requirements driving new revenue and risk.Understand how to document client decisions so “we told you no” is provable when lawyers and insurers get involved.Discover how to reposition your QBRs/TBRs from “ticket counts” to executive-level risk and business impact conversations.See why assigning a dedicated compliance champion inside your MSP is the crucial first step before tools.Get a preview of Compliance Scorecard’s AI-driven policy experience that explains policies “like I’m five” and tests user understanding.*** Cast your vote for the 2025 Podcast Awards: https://www.itbusinesspodcast.com/p/2025-podcast-awards/Links from the Show:Compliance Scorecard: https://www.compliancescorecard.comCMMC (Cybersecurity Maturity Model Certification): https://dodcio.defense.gov/cmmc/About/HIPAA (Health Insurance Portability and Accountability Act): https://www.hhs.gov/hipaaNew York DFS (Department of Financial Services Cybersecurity Regulation): https://www.dfs.ny.govFedRAMP: https://www.fedramp.govCIS IG1 (Center for Internet Security Implementation Group 1): https://www.cisecurity.orgSOC 2 (Service Organization Control 2): https://linkly.link/2SBSQSPONSORS:Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerreadySHOW MUSIC: Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

This NSITSP Member Spotlight dives into Cameron’s journey through higher education IT, a Fortune 500 manufacturing role, church AV/IT, and ultimately going all-in on his MSP in 2020. The conversation explores building recurring revenue from legacy software automation, setting financial and personal boundaries for leaving corporate, and elevating MSP professionalism so clients see you as a trusted strategic partner—not just the person who fixes printers.​Why listen:Learn how Cameron turned a nights-and-weekends web gig into a full MSP practice.Hear how early automation and SQL scripting work led directly to full IT management contracts.Get practical advice on when to leave corporate and what financial guardrails to have in place.Discover why “not all business is good business” and how to define a good-fit client.Understand Cameron’s view on democratizing technology instead of just blocking users.See how The Tech Tribe and peer groups shaped his growth and decision-making.Learn what NSITSP is doing to raise professionalism and give IT providers a voice with regulators.Links from the show: Square PlanIT: https://squareplanetit.comNational Society of IT Service Providers (NSITSP): https://nsitsp.orgThe Tech Tribe: https://thetechtribe.comImmybot: https://immy.botScaleCon: https://scalecon.comUniversity of Louisiana at Monroe: https://ulm.eduKarl Palachuk: https://smallbizthoughts.com American Bar Association: https://americanbar.orgDavid Phillips: https://dependableitservices.com/SPONSORS:Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerreadySHOW MUSIC: Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Looking for real-world tech, home, and office upgrades for Black Friday? Marv and Dawn spotlight Roborock robot mops, Plaud AI transcription, Keds conference shoes, active noise-canceling headphones, desk and chair splurges, and smart Christmas lights that daisy-chain cleanly. They wrap it all in an MSP-friendly conversation about IT Nation, podcasting gear, and how AI is quietly improving everyday workflows.​​Products Mentioned: Roborock Qrevo Edge S5A Robot Vacuum and Mop: https://amzn.to/4pxf2fF Treedix USB Cable Tester: https://amzn.to/4pxJmXNMPL 15-Plug Audio Cable Tester: https://amzn.to/4ok0yii Plaud AI / Plaud Note AI Voice Recorder: https://amzn.to/3Kgf10S Ninja Hot & Iced Coffee Maker: https://amzn.to/3LZg1XK Keds Women’s Center 2 Sneakers: https://amzn.to/43SinOb IT Nation Steak Knives: https://amzn.to/4agAiSx RODE PodMic: https://amzn.to/48jEdLO LED Christmas String Lights: https://amzn.to/4oiTX7U Ember Smart Mug: https://amzn.to/48nMgra Ember Tumbler, Temperature Control Travel Mug: https://amzn.to/4pBXv6qSHOW MUSIC: Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast

Curious why most MSPs get stuck in the “success prison” and how some break through to massive growth? This episode explores tangible strategies for setting and reaching impossible goals, plus expert tips for standing out in tech.Takeaways: Understand the difference between standards and best practices—and why best practices alone will commoditize your MSPLearn to set and commit to impossible goals for business growthDiscover Keith Ellis’ “magic questions” method to spark breakthroughsPractical ways to differentiate your business beyond certificationsInsights on building trust so clients never want to leaveStrategies for escaping the “success prison” and enjoying more freedomHow to educate clients on your value and avoid the price raceKeith’s recommended books and free resources for MSPsSponsor links for tools to strengthen cybersecurity (ThreatLocker)Mindset shifts for simplifying growth, hiring, and scaling your tech firmLinks from the show: Keith Ellis (Speaker/Coach): https://keithellis.comMagic Questions 2.0 (Book): https://amzn.to/4piFSbgWork Less, Scale Faster (Book/Free Resource): https://keithellis.com (signup/login required)Cloudflare (Cloud Outage discussed): https://tinyurl.com/mwwsha2dIt's not your job to fix the internet (Podcast): https://tinyurl.com/py29s754SPONSORS:Livestream Partner, ThreatLocker: https://www.itbusinesspodcast.com/threatlockerLegacy Partner, NetAlly: https://www.itbusinesspodcast.com/netally/Internet Provider, Rythmz: https://www.itbusinesspodcast.com/rythmzProduction Gear Partner, Liongard: https://www.itbusinesspodcast.com/liongardTravel Partner: Bvoip: https://www.itbusinesspodcast.com/bvoipTravel Partner: TruGrid: https://www.itbusinesspodcast.com/trugridDigital Partner, Designer Ready: http://itbusinesspodcast.com/designerreadySHOW MUSIC: Item Title: Upbeat & Fun Sports Rock LogoItem URL: https://elements.envato.com/upbeat-fun-sports-rock-logo-CSR3UETAuthor Username: AlexanderRufireItem License Code: 7X9F52DNML SHOW INFORMATION: Website: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://ko-fi.com/itbusinesspodcast