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Folding Towels - A Podcast for Massage Therapists with Jackie and David
Folding Towels - A Podcast for Massage Therapists with Jackie and David
Author: Jackie Kerin and David Clayton
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© Jackie Kerin and David Clayton
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Jackie Kerin and David Clayton met over a massage table in Adelaide (Australia) back in 2015 - now they bring their quirks, and passion for the industry to this brand-new podcast. Discussing all the things they never told you about in massage school - complex cases, difficult customers, maintaining boundaries, administration, being in business and making decisions, and the never-ending pile of laundry. Most importantly, staying passionate to do what you actually trained to do and love. Folding towels is the massage class you wish you could take; with all the questions you wish you'd asked.
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In this episode, David and Jackie are joined by Coby du Preez, remedial massage therapist, clinic owner of Muscle Medicine Double Bay, and Independent Director on the board of the Australian Traditional Medicine Society.Coby shares his journey into massage therapy, beginning not in healthcare, but in the fast-paced world of professional kitchens. What followed was a shift toward work that felt more meaningful, grounded in human connection and the impact of touch.The conversation explores how his thinking has evolved over more than twenty years in practice. From early, technique-driven treatment focused on tight muscles and symptoms, to a broader understanding of fascia, breathing, load, and the nervous system.Coby shares of his transition from sole practitioner to clinic owner, the realities of leading and mentoring other therapists, and the importance of building confident, ethical professionals who can work collaboratively within the wider healthcare system.Coby is passionate about advocating for the industry through professional bodies like ATMS and the need to position massage and myotherapy as a respected and viable first career choice for school leavers.Connect with Coby: https://musclemedicine.com.au/👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
Massage may feel like a modern wellness practice, but therapeutic touch has existed for thousands of years. In this episode, David and Jackie explore the history of bodywork across cultures - from ancient Egyptian carvings and Chinese medical texts to Ayurvedic oil massage, Roman bathhouses, and early European healing traditions.They discuss how massage became systemised through Swedish gymnastics, how it shaped rehabilitation during wartime and the polio era, and how pioneers like Janet Travell helped shift understanding of pain. Along the way, they reflect on why oils, salves, and hands-on care appear in nearly every healing tradition.From ancient rituals to modern hospitals, this episode explores how massage has persisted across time - and why healthcare is once again recognising the importance of human touch.👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
No-shows still hurt.Late cancellations still cost you time, money, and energy.This week, David revisits one of the most practical episodes we’ve recorded – originally released in October 2023 – on non-attendance, cancellation policies, and charging fees.If you’re unsure whether you can enforce a fee… you can.If you’re worried what clients might think… clarity matters more than approval.If you don’t have a written policy yet… it’s time.In this episode we cover:Why a booking is a contractual commitmentWhat Australian Consumer Law says about “frustrated contracts”The difference between having a policy and having a procedurePrevention strategies that reduce no-shows before they happenHow to enforce fees consistently and professionallyWhen compassion is appropriate – and when to draw a lineProfessional boundaries are not harsh. They are clear.If your cancellation policy has drifted, softened, or never existed… this is your reset.👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
The start of a new year often comes with pressure to do more, grow faster, and fix everything at once. In this season opener of the Folding Towels Podcast, Jackie and David take a different approach.We talk about setting the tone for the year ahead, not through rigid goal setting, but through clarity, learning, and intentional decisions that support long-term practice sustainability.In this episode we cover:Why early-year planning should focus on direction rather than overload.Two standout professional development opportunities for therapists working with chronic and persistent pain:The Australian Traditional Medicine Society Integrative Pain Science Symposium (21 March, Sydney + livestream);The Massage & Myotherapy Australia Conference 2026, focused on multidisciplinary care for chronic pain.David’s current experiment using ChatGPT as a thinking and planning tool, particularly for building a targeted, sensible marketing plan without burnout.Jackie’s priorities for 2026, including sustainability, clinical depth, and energy management.David’s plans for a more focused, intentional year that balances business, learning, and life.This episode is for massage therapists who want to work well, think clearly, and build a year they can sustain.Links mentioned in the episodeATMS Integrative Pain Science Symposium (21 Feb, Sydney + Livestream)https://atms-integrative-pain-science-symposium-2026.eventsair.site/Massage & Myotherapy Australia Conference – May 2026 https://www.massagemyotherapy.com.au/Professionalism-and-Excellence/2026-National-ConferenceElevate with Gael – Mini Courses https://www.massageandspasuccess.com/store👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
We wrap up the year with a fast, fun look back at our favourite moments, big laughs, unexpected lessons, and the episodes that made 2025 unforgettable. Join Jackie and David for a light, joyful finale as we celebrate the wins, thank our listeners, and share what’s coming next year.👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "The Twelve Days of Christmas Jazzy Version", Licensed use through Audio Hero Inc
December hits. Schedules implode. Clients shuffle like mad. And every therapist asks the same thing: should I just take a break? David and Jackie cut through the chaos with a fast, honest look at Tetris Month, why January goes flaky, and how to protect your sanity. Learn how to plan time off, set boundaries, manage client expectations, and actually return rested rather than wrecked. We chat about what it really means to pause, breathe, and take a holiday. the seasonal rhythms, the emotional load of December, and how to communicate time off with kindness and clarity.From creating space to rest to easing gently back into work, this episode offers a gentle reminder that breaks aren’t indulgent. They’re essential.👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
It’s December, the Facebook groups are buzzing, and massage therapists everywhere are asking the same question: Do I have to give my clients gifts? In this episode, Jackie and David dive straight into the holiday chaos and cut through the pressure, guilt, and mixed messages that show up every year.They explore why you never owe anyone a present, how to express genuine gratitude without turning Christmas into extra labour, and what actually lands as a meaningful gesture. Expect stories from their clinics, clever low-cost gift ideas, a reminder that referrals are the ultimate compliment, and a few hilarious moments (including a client who 3D-prints surprises best kept off your desk).This is a lively, practical conversation that helps you finish the year with confidence, boundaries, humour, and a clear sense of what truly matters in your client relationships.👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
The question that keeps coming up in massage therapy circles: Will massage and myotherapy in Australia ever be recognised as allied health?David and Jackie unpack the context and complexities behind professional recognition. They explore what “allied health” really means, the function of AHPRA, and why massage therapists sit in a uniquely funny grey area.Here is that video of flaming massage: https://www.youtube.com/watch?v=k2_xsMReTGkFrom qualification inconsistencies and multiple associations to public misconceptions and rogue operators, take a look at the barriers that keep massage on the fringe. But it’s not all frustration — because advocacy is already underway. Collaboration across associations is gaining traction.And how therapists present themselves can raise standards and strengthen our profession.👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
Recorded live at the Melbourne Institute of Massage and Myotherapy Soft Tissue Congress 2025.David and Jackie share their insights from a day surrounded by passionate therapists and educators. Sarah Nehme from BFT redefines how we use exercise prescription to approach pain and progression. Elicia Crook from Health Leader Co brought her energy to marketing and business strategy, showing how simple, consistent actions create sustainable growth. And Kylie Hicks shared stories of impact on trauma-informed practice, exploring how empathy, boundaries, and psychological safety can impact on transforming the lives of people living with chronic pain.Watching webinars on Zoom in comfort of your Jim Jams might be easy, but nothing beats the energy and community of face to face learning.To watch the presentations of the 2025 Soft Tissue Congress head to https://mimt.edu.au👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
Not every session goes to plan. Sometimes, even when you think you’ve done everything right, a client walks away disappointed—and lets you know it. In this episode, Jackie shares a recent experience that rattled her confidence, and David opens up about moments he’s missed the mark too. Together, they unpack how client expectations get misaligned, why intake forms matter more than you think, and what to do when feedback lands in your inbox like a gut punch. It’s a conversation about humility, growth, and holding your nerve when things don’t go your way.👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
Policies and paperwork might not sound exciting, but they’re what keep your massage business safe, professional, and stress-free. In this episode, David and Jackie talk with Chantel Ryan, founder of Legally Healthy and former business lawyer turned naturopath, about the five essential policies every health practitioner needs, the legal blind spots therapists often miss, and why good documents protect both you and your clients.Listen to learn:How a lawyer became a naturopath and built Legally HealthyThe five must-have policies for massage and wellness practicesCommon legal traps in advertising and product salesHow clear policies strengthen client relationships👉 Find Chantel’s templates and resources at legallyhealthy.com.auFollow Chantel on Instagram: https://www.instagram.com/legallyhealthyau/FreebiesFor new businesses: Business Start Up ChecklistFor more established businesses: Legal Health Check for Health Practitioners Resources:Legally Healthy Knowledge Centre: Up to date guides andblogs for health practitioners: https://legallyhealthy.com.au/resources/ Newsletter sign up and 10% off: https://legallyhealthy.myflodesk.com/join-our-community👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
What exactly is a vibe—and how do therapists use it every day? In this conversation, philosopher, author and teacher Jason Del Gandio explains his 30-year exploration of vibes, which he describes as “bodily emanation”—the energy we project and perceive. We dig into first impressions, setting therapeutic atmosphere, regulating your own state, shielding from “bad vibes,” and how to practise vibe awareness like a skill. You’ll leave with a clearer language for what you already do instinctively, plus simple exercises to try this week in the treatment room.Explore Jason’s work at 20MinuteVibe: Website: https://20minutevibe.com/Instagram: www.instagram.com/20minutevibeFacebook: www.facebook.com/20minutevibeYoutube: www.youtube.com/@20minutevibe👉 Register MIMT Soft Tissue Congress - 26 October 2025 - https://mimt.edu.au/soft-tissue-congress-2025 👉 Register for the Massage & Spa Success Summit - 22 - 24October 2025 https://www.massageandspasuccess.com/a/2148172586/FyEuBLBj👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
Massage therapist, teacher, writer and editor David Lobenstine shares how leaving New York—and choosing to commute back for three long clinic days every fortnight—reshaped his work and made sustainable technique non-negotiable.We dig into Tai Chi-inspired mechanics (“pour, don’t push”), why body–brain–breath is the antidote to fatigue, and how gentle detachment lets change emerge without forcing it. David explains how sustainable touch makes 10–12 hour days possible without self-sacrifice, and how he now helps therapists rediscover their joy for massage through practical teaching and presence. “Falling in love with massage” isn’t a one-off; it’s a practice. Explore David’s courses, including Give a Great Massage Again, at bodybrainbreath.com, and his clinical work at fullbreathmassage.com.Learn more and connect with David - https://bodybrainbreath.com https://fullbreathmassage.com👉 Register MIMT Soft Tissue Congress - 26 October 2025 - https://mimt.edu.au/soft-tissue-congress-2025 👉 Register for the Massage & Spa Success Summit - 22 - 24October 2025 https://www.massageandspasuccess.com/a/2148172586/FyEuBLBj👉 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
Mobile massage is rewarding, but it also comes with unique challenges: endless travel, scattered notes, safety concerns, and admin that piles up fast.In this episode, we sit down with Nick Gabriele — therapist, educator, and co-founder of Noterro — to talk about what makes mobile practice so different from clinic work. Nick shares his journey from creating SOAP Vault, a simple note-keeping tool, to shaping practitioner-led solutions that put therapists’ needs first.We dive into the top pain points mobile therapists face, the things that often don’t get done because they’re too hard on the road, and why efficient, practitioner-focused systems matter more than ever. Nick also introduces Noterro GO, a new platform designed to tackle those challenges with features like geo-fencing, safety alerts, and hands-free note dictation.If you’ve ever felt like the “chief everything officer” of your own practice, this episode is packed with insights to help you reclaim time, reduce admin stress, and keep your focus on client care.👉 Lean more about Noterro: https://notero.com👉 Register MIMT Soft Tissue Congress - 26 October 2025 - https://mimt.edu.au/soft-tissue-congress-2025 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
After decades in the corporate world, Laura Jane Layton found herself in a hospital bed following a heart procedure. That moment became her wake-up call — the signal that she needed to change her story, her self-talk, and her approach to life.In this conversation, Laura Jane shares what she calls “self-care from the inside out”: how to notice your body’s check engine light, how to shift the way you speak to yourself, and why choosing yourself first allows you to better serve others.If you’ve ever pushed too hard, ignored the signs, or struggled to balance caring for others while caring for yourself, this episode will give you both encouragement and practical steps to reclaim your energy and joy.👉 More from Laura Jane: https://laurajanelayton.com/👉 Laura Jane Layton Show Podcast: https://thelaurajanelaytonshow.com/👉 Book Mentioned: Comparisonitis: How to Stop Comparing Yourself to Others and Be Genuinely Happyhttps://www.amazon.com.au/Comparisonitis-Comparing-Yourself-Others-Genuinely/dp/1950665860👉 Register MIMT Soft Tissue Congress - 26 October 2025 - https://mimt.edu.au/soft-tissue-congress-2025 Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
GST makes many massage therapists cringe, but it doesn’t have to be scary. In this episode, Jackie and David unpack what GST is, why it exists, and how it affects massage businesses in Australia.We talk thresholds, exemptions, and the myths that keep therapists hiding under $75k. We share stories of first-time BAS panic, mindset shifts, and why hitting the GST threshold is actually a milestone worth celebrating.Whether you’re close to registering or just curious, this chat will help you understand GST without the jargon. Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
You didn’t become a massage therapist to do spreadsheets — but understanding a few core numbers in your business can be the difference between burnout and sustainability, between “barely scraping by” and feeling confident in your pricing, schedule, and goals.In this episode of Folding Towels, Jackie and David unpack the five key numbers every massage therapist should know — without getting buried in financial jargon or complicated systems. With a bit of humour and a lot of honesty, they break down how knowing your numbers can help you make smarter decisions about your time, pricing, energy, and business growth.You’ll learn how to:Work out how many clients you can sustainably see per week or month without frying your nervous system.Understand the real cost of delivering a massage, including the hidden time and energy expenses most therapists overlook.Reverse-engineer your pricing based on your financial needs, values, and actual capacity — not just what the place down the road charges.Track booking patterns, cancellations, and active clients to find gaps, avoid burnout, and tighten up your calendar.Spot seasonal trends and client rhythms so you can plan your holidays, promos, and quiet times like a boss.This episode is a gentle invitation to take stock — using what you already know, what your gut’s been telling you, and maybe a trusty legal pad. Whether you’re a numbers person or not, these simple insights can help you run your massage business with more clarity, confidence, and purpose. Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
Anyeska O’Rourke was inspired to work in allied health from the age of 8. Put off by the prejudices of academics she went on to qualify as a Remedial Massage Therapist and work on the luxury resort island of Hayman Island. But it was an injury and a move to Canada that changed everything.In Canada, she fell in love with the wellbeing side of the industry — the slower pace, the heart-led care, the space to work with people more deeply. When she returned to the Gold Coast, she brought those values home with her.In this episode, she shares:✨ Why building your practice slowly is okay✨ How to shape your business around your values✨ What quiet leadership looks like✨ How doubt can be part of a thoughtful practice✨ And why success doesn’t have to mean hustle Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
Every now and then, a massage client crosses a line — and it leaves us feeling rattled, ashamed, or unsure of what to do next.In this deeply personal solo episode, David tackles a topic no therapist wants to deal with — but most will face at some point in their career. We’re talking about creepers: the clients who mistake therapeutic massage for something else, ask inappropriate questions, behave in sexually suggestive ways, or blatantly expose themselves.Drawing on real-life experiences and the insightful writing of Ian Harvey (Massage is Weird), David explores:The different types of creepers — and how to spot them earlyThe warning signs before they ever bookWhat to say when someone crosses the lineHow to fire a client professionally and protect your spaceAnd, most importantly, why you are not to blameWhether you’ve already had one of those “what just happened?” moments, or you’re trying to be prepared for the future, this episode is a must-listen. It’s not light. It’s not funny. But it is real, honest, and designed to help you stay grounded, safe, and strong in your work.🔗 If you find this episode helpful, share it with a massage colleague. Let’s support each other — and make it clear: That’s not what we do here. Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
Jackie reviews The Trigger Point Therapy Workbook by Clair and Amber Davies—one of her all-time favourite resources for understanding and treating myofascial pain. She shares how this book helped shape her practice, why it’s still relevant, and how both therapists and clients can use it for effective self-care. Whether you’re new to trigger point work or a seasoned practitioner, this practical, easy-to-follow guide deserves a place on your shelf. Got thoughts on this topic? Let us know on Facebook and on Instagram👉 Support the podcast: [buymeacoffee.com/foldingtowelspodcast]👉 More episodes & resources: [foldingtowelspodcast.com.au]Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc
























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This episode sounds a bit sellsie
This episode is gold, love it. Would love to hear more stories like this with details like this.
Very helpful information, thank you for the great work.