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Welcome to The PayPod, Payments Canada’s multi-episode podcast which explores the trends and topics influencing payments in Canada and around the world. Hear Elizabeth Dempsey, Lead, Event Content and Communications at Payments Canada and host of The PayPod, interview leading experts and respected thought leaders about the changing payments landscape, the needs of Canadians and how payments Modernization will deliver on them.
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In the 2023 Fall Economic Statement (FES), the federal government committed to amendments of the Canadian Payments Act (CP Act). This is tremendous news for the Canadian payment ecosystem, because we are now on the path to expanded Payments Canada membership and participation in our national payment systems. Expanded access means more opportunities for regulated entities and more choices for Canadians. So now what?
Modern payments is an evolution, it will always continue to progress. Join The PayPod’s guests Tracey Black, President and CEO of Payments Canada and her former colleague and mentor, senior financial services executive John Ambrose as they discuss mentorship, how far we’ve come in the evolution of payments and what still needs to be done to reposition Canada as a leader in the global payments ecosystem.
In this episode, we take you back to the main stage of The 2023 Payments Canada SUMMIT. Industry experts from across the payment ecosystem share insights and perspectives on some of the most important challenges and opportunities facing the payment industry today. Topics discussed include: how broadening access to Canada’s payment systems will benefit businesses, consumers and the economy; why the Canadian Payments Act and the Retail Payments Activities Act are needed to support innovation, modern payment regulation and consumer protection; why there couldn’t “BE” a better time for open banking in Canada; the benefits that faster payment options will bring to Canadian consumers and businesses, and much more. GuestAbraham Tachjian, Open Banking Lead, Department of FinanceGrant Mackenzie, President and CEO of Peoples GroupHanna Zaidi, Chief Compliance Officer, Payments, at WealthSimpleNick Catino, Global Head, Policy & Social Impact, WiseRon Morrow, Executive Director, Supervision, Bank of CanadaTracey Black, President and CEO of Payments CanadaVisit payments.ca to learn more about Payments Canada.
In December 2022, a diverse coalition of organizations from across the payment industry came together to sign an open letter to the Minister of Finance to make a collective request of the federal government to amend the Canadian Payments Act to broaden Payments Canada’s membership. Broader access to our membership will support the introduction of new participants in Canada's payment system, and provide greater choice for Canadians and Canadian businesses in addressing their payment needs. In this episode of The PayPod, supporters of the letter, Cyrielle Chiron, Senior Vice President, Product Strategy and Innovation at Peoples Group, and Nick Cicchino, Vice President, Shared Services at Meridian, discuss the importance of payments, of broader access to Canada's payment systems and the need for payment legislation that keep pace with innovation in today’s digital world. GUESTSCyrielle Chiron, Senior Vice President, Product Strategy and Innovation, People’s GroupNick Cicchino, Vice President, Shared Services, Meridian Lisa Sattler, Senior Advisor of Public Policy, Payments Canada (guest host)
According to recent research from Payments Canada, there’s an alarming gap in working Canadians' understanding of their paycheque details. In fact, nearly half of respondents say they pay more attention to the weather or their social media channels than their pay information. In this episode of The PayPod, guests discuss the importance of financial literacy in today’s increasingly digital world and the ways in which innovation in payments will offer ease of access to financial information. HOST: Liz Dempsey, Lead, Event Content and Communications, Payments CanadaGUESTS: Dr. Supriya Syal, Deputy Commissioner of Research, Policy and Education, Financial Consumer Agency of CanadaKristina Logue, Chief Financial Officer, Payments Canada
This episode of The PayPod takes us back to the virtual stage at The 2022 SUMMIT. Moderated by host Cyrielle Chiron, this interactive discussion explores the biggest takeaways from speakers at this year's event and their predictions about what payment trends and topics will be discussed next year at The 2023 SUMMIT, taking place in Toronto from May 3-5.GUESTS: Lisa Lansdowne-Higgins, SVP, Business Transformation & Deposits, Royal Bank of CanadaHanna Zaidi, Chief Compliance Officer, WealthsimpleAnna Rossetti, Banking Partner, KyndrylAkshay Rumalla, Head, Consulting & Analytics, Visa Canada
In this episode, host Cyrielle Chiron introduces a pre-recorded webinar from The SUMMIT Series that took place earlier this year. The discussion explores what’s in store for modern payments, including what payment modernization initiatives are coming online in Canada and how they will enable new services that drive value for businesses and consumers.GUESTS:Andrew McFarlane, Chief External Relations Officer, Payments CanadaEdgar Barbosa, Partner and Canadian Payments Leader, PwC CanadaMichelle Beyo, CEO & Founder, FINAVATORRyan Rabin, Vice President, Payments, ATB FinancialRyan Grundy, Lead, Industry Relations, Payments Canada (The SUMMIT Series host)Register for The SUMMIT, Payments Canada's annual conference, at www.thesummit.ca
The pandemic has changed payments forever; 2025 is happening now. As digital payments have become almost universally accepted, the next gold rush is for customer experience: own the experience, own the value. What can the payments industry learn from the birth of the credit card in the 1950s to create the standard for services in today’s space? What role will traditional institutions have in the incredible innovation fueling the payments industry? In this episode of The PayPod, host Cyrielle Chiron is joined by Michael Abbott from Accenture, to catch up on the ideas explored in his keynote at The 2021 SUMMIT – back to the future of payments.GUEST: Michael Abbott, Senior Managing Director, Global Banking Leader at AccentureRegister for The SUMMIT, Payments Canada's annual conference, at www.thesummit.ca
When we hear about real-time payments the first thing we think of is speed. But when it comes to the Real-Time-Rail (RTR), faster payments are only part of the story. In this episode, host Cyrielle Chiron is joined by Janet Lalonde, Senior Director, Real-Time-Rail at Payments Canada to discuss the value of real-time payments and how the RTR is more than a payment system, but a platform for innovation. GUEST: Janet Lalonde, Senior Director, Real-Time-Rail
Jurisdictions around the world are modernizing their high-value payment systems, with ISO 20022 as a key driver. Canada is keeping pace. Lynx, Canada’s new high-value payment system, launched in August 2021. To put this landmark development into a global context, this episode of The PayPod will revisit a discussion from The 2021 SUMMIT that features an overview of the high-value payment system work underway in three different jurisdictions: the U.K., Europe and the U.S.GUESTS: -Jean Clement - Advisor, Payments Systems - European Central Bank - Richard Dzina - SVP - The Clearing House- James Southgate - Senior Manager, RTGS Renewal Programme - Bank of England- Mike Hoganson - Director, Modernization - Payments CanadaRegister for The SUMMIT, Payments Canada's annual conference, at www.thesummit.ca
In this episode, host Cyrielle Chiron introduces a prerecorded webinar from The SUMMIT Series that took place earlier this year. The discussion explores Canada's payments modernization plan and what upcoming changes in payments will mean for individuals, businesses, and the future of payments in Canada - featuring Andrew McFarlane of Payments Canada, Andrew Obee from Ficanex, Derek Vernon from BMO, and Sue Whitney from Central 1.
Evolving technology and payments innovation continues to transform the way Canadian consumers and businesses make payments. In this episode, host Cyrielle Chiron, is joined by Kate Frankish, Director of Strategy at Pay.UK to discuss the trends and topics influencing the payments landscape on a global scale in 2021.
Retailer businesses from hardware stores, to clothing stores to restaurants, could not have anticipated lockdowns, nor the restrictions implemented in phase I and II of re-opening due to COVID-19. While there have been many struggles, some retailers managed to quickly pivot by leaning on e-commerce to help them sustain revenues and jobs. While the virus caused chaos in many industries, it is also driving new technological adoptions and creating new opportunities for growth. Will this mean more support for new methods of payments and changes to Canada’s payments systems? Cyrielle Chiron is joined by XTM Inc. CEO Marilyn Schaffer and Wendy MacKinnon, CEO & Founder of Digital Retail Apps, to discuss how retailers and paytech players are adapting to meet the shift in purchasing habits.
Several central banks around the world, including the Bank of Canada, are exploring central bank digital currency (CBDC). There are many benefits that a CBDC could bring to an economy, however, there are complexities and uncertainties as well. What considerations are being made by central banks AND governments prior to the creation of a digital currency? What are the complexities and risks with introducing a CBDC? The Paypod host Cyrielle Chiron is joined by Rod Garratt, Pellish Chair in Economics, University of California Santa Barbara, and Francisco Rivadeneyra, Director, CBDC & FinTech Policy, Funds Management and Banking, Bank of Canada, to discuss the current thinking around CBDCs.
The PayPod host Cyrielle Chiron is joined by Anne Butler, Chief Legal Officer and Vice President of Policy and Research at Payments Canada and Jason Young, Head of Legal and Company Secretary at PayPay Canada to discuss why Canada needs to expand membership to payments systems and how ongoing efforts to update existing payments legislation for new entrants and Paytechs is more important than ever to stay competitive. The group dives into the status of the Retail Payment Oversight Framework (RPOF) and other ongoing work to advance payments modernization efforts.
Assessing how an organization needs to respond to and prepare for an extraordinary situation takes strong business continuity planning. So how is the payments industry responding to COVID-19 and how does it continue to affect companies relied on by millions of Canadians? Peter Dodic, Chief Risk Officer at Payments Canada, and Sonia Baxendale, President and CEO of the Global Risk Institute in Financial Services, join Paypod host Cyrielle Chiron to discuss the how to prepare for the shifts in prioritization in the workplace as a response to a widespread global event.
As digital payments continue to grow among preferred ways to pay, the need for identification and authentication to ensure safe and secure payments is fundamental. Cyrielle is joined by Joni Brennan, President of the Digital ID & Authentication Council of Canada (DIACC) and Ian Glazer, VP, Identity Product Management, Salesforce and Founder and President of IDPro, to discuss the improvements to digital identification in recent years as well as what additional action needs to be taken to push Canada to the next level, while keeping information secure.
The expectation of speed in the payments industry has seen a significant demand in recent months. Consumers want their money in and out of their accounts the moment they press ‘send.’ Similarly, merchants need to be paid faster, complete payroll and business-related payments and purchases. To boot, every actor in the process wants to reduce the risk of fraud in their payment platforms. The PayPod host Cyrielle Chiron is joined by Brad Pragnell, Principal, 34 South 45 North and "Paymentologist" Lance Homer to analyze how the payments ecosystem in Canada has adapted to increased demand for real-time rail and the role infrastructure innovation will play in taking Canada to the next stage in payment evolution.
The COVID-19 digital environment is demonstrating the extreme importance of protecting payments and securing transactions. From individual to business, Canadians have had to shift their habits from in-person to digital, relying on online shopping, using new video platforms, like Zoom for meetings, and even receiving private advice, from health to finance, digitally. With this, we are seeing a rise in cybercrime as fraudsters are quick to take advantage of this shift -- everything from fake websites to phishing attacks to selling government cheques on the dark web. How do Canadian businesses and individuals stay protected as their whole life moves online? Host Cyrielle Chiron is joined by Alex Frappier, Director of Strategic Partnerships and Training at the CanCyber Foundation and Martin Kyle, Payments Canada’s CISO, to explore current cyberspace issues and the importance of protecting against fraudsters.
Canadians have consistently demanded more digital and modern payments options -- what changed in the last few months in the face of a global pandemic? A lot. Cyrielle Chiron of Payments Canada is joined by Tracey Black, newly appointed CEO of Payments Canada and David Chance of Fiserv and Chair of Payments Canada’s Stakeholder Advisory Council, to discuss the impact COVID-19 is having on payment trends -- where has cash gone? what are consumers doing and why do merchants need to follow the trends…and pronto.
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