Claim OwnershipThe New CCO
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The New CCO podcast from Page tells stories that explore the evolution of the CCO. From culture change to digital transformation to corporate purpose, we focus on the issues that matter to today's communications leaders.
Page is the world’s premier membership organization for chief communications officers, PR agency CEOs and educators who seek to enrich the profession and improve corporate reputation management.
Page is the world’s premier membership organization for chief communications officers, PR agency CEOs and educators who seek to enrich the profession and improve corporate reputation management.
70 Episodes
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At our 2023 Page Annual Conference, Dahabo Ahmed-Omer, CEO of Black North, joined a panel to share her experiences as a CEO and as a black, Muslim woman in Canada as well as actionable, candid advice on having tough conversations on DEI. If your organization’s DEI efforts have waned or are being impacted by the recent wave of anti-DEI sentiment, let this episode be the bolt of inspiration to recharge your efforts.
In this episode, we turn back the clock to 1992 — Southwest Airlines is helmed by their eccentric co-founder Herb Kelleher, whose larger-than-life personality has become the stuff of legend. Hear how he and a rival CEO took an unorthodox route to settle a tagline dispute, all in the name of charity.
In this 3-episode mini-series, we sit down with three CommTech experts, discussing what generative AI technologies currently exist, how they are developing, and the implications for the communication profession. In the final episode of the series, we look at what current systems and guardrails are in place for this technology, identify areas of concern, and prognosticate what may happen if these concerns aren’t addressed.
Recently in the United States, Indigenous People's Day was observed, a holiday that, until fairly recently, was known most commonly as Columbus Day. We are bringing you one of the many powerful voices from our recent Annual Conference Panel on On Racism, Inclusion and Reconciliation: Breaking Barriers through Partnerships, Michael Jacobs, the CEO, and Chairman of Cambium Indigenous Professional Services. He shared his personal experiences with us and revealed how communicators should be speaking with this oft-overlooked stakeholder group.
In this 3-episode mini-series, we sit down with three CommTech experts, discussing what generative AI technologies currently exist, how they are developing, and the implications for the communication profession. In the second episode, we analyze the current state of disruption caused by AI technologies, and look at similar points of technological transformation in the past to see how they unfurled.
In this 3-episode mini-series, we sit down with three CommTech experts, discussing what generative AI technologies currently exist, how they are developing, and the implications for the communication profession. In the first episode, we attempt to level-set the existing AI landscape, analyzing how people are currently using (and misusing) these tools.
After a Florida law prohibiting the discussion and instruction of sexual orientation or gender expression in classrooms was passed, the Walt Disney Company publicly opposed the law, despite the repercussions that it would have on its special district status. This year’s winning student case study examined how Disney navigated through discrepant expectations related to its stance on the bill from different stakeholders, along with the impact it had on the company's reputation and financial standing. For this episode, we brought in three of the winning authors, Ayesha Djibo, Mya Estrada, and Breahn Fisher, from Texas Christian University, to dive deeper into their research.
Howard Pyle has worked for more than two decades integrating design, technology, and creativity — from leading startups to running global design at Fortune 100 companies. At the 2023 Page Spring Seminar, Howard shared how emerging technologies and methods can scale influence to serve stakeholders — and stand out in a sea of dark patterns, digital haves-and-have-nots, and experiential siloes rife with friction.
Emily Goodson is a writer, entrepreneur and workplace culture consultant. She joined us at our 2023 Spring Seminar and shared how her disability helped her uncover bias and deficiencies in many aspects of day-to-day life and led to her finding her own voice, sharing important ways you can help design inclusive journeys for all your stakeholders.
In this episode, we’re featuring a highly rated session from our 2023 Spring Seminar featuring futurist Mark Schaefer, author of "Marketing Rebellion" and "Belonging to the Brand." He dives deep into the new ways branding is shaping our relationships with companies and their products. You can learn more about Mark at www.businessesGROW.com
In this episode, Ethan McCarty, CEO at Integral and the chair of our upcoming Spring Seminar, discusses the event’s theme of Influence at Work, and explains how communicators can leverage influence to drive results.
If most organizations found themselves as the punchline of a late-night comedy joke, their CEO or head of communications might consider it a crisis. But Carnival Cruise Line is different. Hear from their president, Christine Duffy, and CCO, Chris Chiames, about how the organization’s loyalty and good humor serve as a shield for the brand.
The CCO role is one of the most dynamic in the C-suite, requiring a swiss army knife of skillsets. Because of that, there are many different paths to the top of the communications function and we find that fascinating. In this episode, we sat down with Brian Lott, Page Chair and CCO at Mubadala about how his unlikely start in midwestern U.S. politics uniquely prepared him to lead comms in the UAE.
At a time when reality and satire are becoming increasingly indistinguishable, it is easy to see why disinformation can be so hard to detect. To dissect the various types of disinformation and identify the role business plays in helping tell the truth, we sat down with journalist Vivian Schiller, Executive Director of Aspen Digital, who is focused on the intersection of media and technology.
In the world of executive coaching, there is perhaps no one more well-known, more respected, or more sought-after than Dr. Marshall Goldsmith. At the 2022 Page Spring Seminar, Marshall sat down with Charlene Wheeless, former Page Chair and CEO of Charlene Wheeless LLC. Along with invaluable life and family advice, Marshall shared wisdom for leaders as they take the top spot, and explained the behaviors - and misbehaviors - that can make or break a team.
After the passage of Texas Senate Bill 8, which severely limited women’s access to abortion care, Lyft sprung into action to protect its stakeholders. This episode, including behind-the-scenes perspective from Dominic Carr, VP of Comms at Lyft, features the 2022 winners of the student case study competition that Page holds every year together with the Institute for Public Relations. Both the case study and the recording took place before the Supreme Court ruling in Dobbs v. Jackson was decided, but the key themes and takeaways remain relevant.
Carmella Glover, president of the Diversity Action Alliance and director of DE&I at Page stopped by the podcast for a conversation on what Juneteenth becoming a federal holiday means for all Americans and how business leaders can use this opportunity to help build an equitable future.
Throughout his tenure at Merck, Ken Frazier made it a point to stand up for his principles. Unlike most CEOs, Ken was once his company’s CCO. That experience prepared him to think multi-stakeholder and pass decisions through the lens of the company’s character and values. At the 2022 Page Spring Seminar, Ken sat down with industry icon and longtime Page member Bill Nielsen, in what would go on to be the highest-rated conference session in Page history. They discussed Ken's leadership philosophy, his love for the communications function, and the role business can play in bettering society.
Aaron Bernstein, Walmart's senior director of insights and advocacy, explains how the retail behemoth flipped the script on their brand narrative, using CommTech to uncover actionable insights. He shares how his eclectic experiences - from liberal arts to politics - prepared him to see the power that a CommTech capable function could bring to Walmart's comms efforts.
In this episode, Dr. Candace Steele Flippin, CCO at Acuity Brands and the chair of our upcoming Spring Seminar, discusses the event’s theme of radical relevance and what it means for CCOs whose leadership has proven to be vital in a period of persistent disruption and transformation.
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