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Data and technology have the potential to transform the way governments operate and provide services to citizens. But bringing about change on this scale is never easy.
On the podcast, senior government and public sector leaders share inspiring stories of how they are paving the way to a better future. The series showcases actionable examples across education, artificial intelligence (AI), grants management, human services, workforce transformation, sustainable cities and more.
Dive in to discover the pathway to a better world for citizens.
Subscribe to the series by searching ’Leading into Tomorrow’ in your favourite podcast app.
On the podcast, senior government and public sector leaders share inspiring stories of how they are paving the way to a better future. The series showcases actionable examples across education, artificial intelligence (AI), grants management, human services, workforce transformation, sustainable cities and more.
Dive in to discover the pathway to a better world for citizens.
Subscribe to the series by searching ’Leading into Tomorrow’ in your favourite podcast app.
42 Episodes
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With climate change intensifying, bringing higher human and financial costs, governments must step up their efforts to both mitigate its risks and adapt to its impacts.
The challenges and opportunities this poses are the focus of this episode. Joining host Tim Smith are Dr. Matthew Bell, EY Global Leader of Climate Change and Sustainability Services, and Ruth Ahchow, EY Global Climate Change and Sustainability Services Leader for the Government and Public Sector.
Their discussion includes the benefits of closer working with the private sector, why government policies need to be long term and predictable, and the wide-reaching positive outcomes of decarbonizing fast for economies, communities and the environment.
Government Risk Radar is a mini-series that provides expert insights and practical strategies to help government and public sector leaders tackle an evolving risk landscape. It accompanies the EY report on the top 10 risks for the sector in 2025, which you can download as a PDF or listen to in audio format here. 16 mins
How can governments adopt digital technologies while regulating their use and supporting innovation?
That’s the question Permenthri Pillay, Partner, Business Consulting, EY Australia, and EY Regional Digital Government Leader, Oceania, and Thomas Erwin, EY EMEIA AI & Data Leader, address in this episode. They tell host Tim Smith about the complexities of digitalization for governments and the risks of falling behind. They also share positive examples of artificial intelligence (AI) governance and collaboration, and explain why, with budgets and workforces shrinking, investing in digital infrastructure is governments’ best bet.
Government Risk Radar is a mini-series that provides professional insights and practical strategies to help government and public sector leaders tackle an evolving risk landscape. It accompanies the EY report on the top 10 risks for the sector in 2025, which you can download as a PDF or listen to in audio format here. 22 mins
Take aging populations, add low birth rates, and you have a shrinking workforce and skills gaps that risk hampering economic growth.
How governments can help address these impacts is the topic of discussion in this episode, hosted by Tim Smith. Rosalin Acosta, National Practice Leader for Labor and Workforce Development, Ernst & Young LLP, and Dr. Carlo Chiattelli PhD, EY People Consulting Leader for EU Institutions, share insights from their geographies. They also discuss how aligning education better with workforce opportunities, as well as with artificial intelligence (AI), could help governments close the gap between supply and demand for labor.
Government Risk Radar is a mini-series that provides expert insights and practical strategies to help government and public sector leaders tackle an evolving risk landscape. It accompanies the EY report on the top 10 risks for the sector in 2025, which you can download as a PDF or listen to in audio format here. 24 mins
In this episode, Oliver Jones, EY Global Geostrategy Leader, and Jan Kallmorgen, Senior Partner, EY Strategy and Transactions, explore how governments can manage geopolitical complexity with host Tim Smith.
They discuss the factors driving the current complexities and the unique role of governments as they both act in, and are affected by, that environment. They also suggest strategies for mitigating cyber and supply chain risk while encouraging future investment. And Oliver explains why, when it comes to sustainability, geopolitics could keep driving change for the better.
Government Risk Radar is a mini-series that provides expert insights and practical strategies to help government and public sector leaders tackle an evolving risk landscape. It accompanies the EY report on the top 10 risks for the sector in 2025, which you can download as a PDF or listen to in audio format here. 17 mins
How can governments keep their finances sustainable in a world of high public debt, rising interest rates and persistent inflation? By shifting their focus from inputs (expenditure) to impacts (public value) — and by viewing themselves as drivers of growth and potential growth.
That’s the big message of this episode, in which Mark MacDonald, EY Global Public Finance Management Leader, and Gregory Daco, EY-Parthenon Chief Economist, Ernst & Young LLP, discuss all things public money with host Tim Smith. You’ll also learn the three supply-side factors governments should focus on, and when increasing spending could be more effective than making cuts.
Government Risk Radar is a mini-series that provides expert insights and practical strategies to help government and public sector leaders tackle an evolving risk landscape. It accompanies the EY report on the top 10 risks for the sector in 2025, which you can download as a PDF or listen to in audio format here. 17 mins
In this episode, Dr Naveen Thomas PhD and Dr Harvey Lewis PhD, both Technology Consulting Partners at EY, discuss artificial intelligence (AI) past, present and future with host Tim Smith.
Their conversation covers everything from the first ever chatbot to why the future will be humans, AI and robots collaborating to solve society’s challenges. For governments, they recommend taking a “thinking fast and slow” approach. Fast: Get the basics right and experiment. And slow: Envision a future and plan how you’ll get there.
This is the first of three episodes in which Naveen and colleagues explore fast-changing AI technologies and how they could impact people in business and society. It’s part of the AI in Government mini-series, where government and public sector innovators dive into the transformative potential of AI in the public sector. Listen in to discover the possibilities AI offers for a better, more connected society. 20 mins
To effect real and wide-reaching change, government organizations need to get behind the big-ticket outcome of adopting artificial intelligence (AI): efficiency.
In this episode, EY Technology Consulting Partner Dr Naveen Thomas PhD and Alex Bennett, EY EMEIA Microsoft and AI Leader, tell host Tim Smith how people are currently using AI at work. They also discuss the role of muscle memory and the need for government organizations to build confidence and boost engagement through "disciplined freedom," hyperpersonalized communication and role modeling.
This is the second of three episodes in which Naveen and colleagues explore fast-changing AI technologies and how they could impact people in business and society. It’s part of the AI in Government mini-series, where government and public sector innovators dive into the transformative potential of AI in the public sector. Listen in to discover the possibilities AI offers for a better, more connected society. 19 mins
How can governments help businesses realize the benefits of artificial intelligence (AI) while gaining the maximum value from these game-changing technologies themselves? By creating a thriving AI ecosystem that works for government, business and citizens.
In this episode, Kiren Kumar, Deputy CEO of Singapore’s Infocomm Media Development Authority (IMDA), shares three steps to building such an ecosystem. He also gives examples of how the IMDA implements these steps, including by pre-approving AI solutions for small and medium-sized enterprises (SMEs).
Manik Bhandari, EY Partner and AI and Data Leader for ASEAN, joins Kiren for this enlightening conversation. The big takeaway: Just get started and grasp the opportunities of AI. These technologies are going to be a huge augmentation to companies if they play it right. But if they don't start playing at all, they will be disrupted.
In the AI in Government mini-series, government and public sector innovators dive into the transformative potential of AI in the public sector. Listen in to discover the possibilities AI offers for a better, more connected society. 19 mins
How can universities balance their innovation culture with applying artificial intelligence (AI) in safe, compliant, ethical and effective ways? Our host Tim Smith speaks to Christine Burns, CIO at the University of New South Wales (UNSW) in Sydney, and Alison Cairns, EY Oceania Education Leader. 15 mins
From errors in facial recognition to large-scale disinformation campaigns, the impacts of artificial intelligence (AI) “going bad” can be huge. But so can the positive effects of these transformative technologies. Ethical governance, with human oversight, can help governments realize the benefits and mitigate the risks. And by understanding the failures, we can know where to innovate.
Discussing this crucial topic with host Tim Smith is David Shrier, a futurist and Professor of Practice, AI & Innovation at Imperial College London. Also joining is Jeff Saviano, EY Global Emerging Technology, Strategy & Governance Leader and an appointed associate at Harvard University’s Safra Ethics Centre. 20 mins
Public sector organizations have been using artificial intelligence (AI) for longer than many people realize, to do things such as predict the weather and spot speeding drivers. Today, these technologies are helping organizations to operate more efficiently and personalize their customer service — and we’re still just scratching the surface of what they offer.
Discussing AI’s history, current use and future potential with host Tim Smith is Rajiv Peter, CIO at the housing association Notting Hill Genesis. EY LLP Technology Consulting Partner Naveen Thomas also shares his insights. 17 mins
The city of Paris has created a generative AI (GenAI) chatbot to make it easier for citizens to access social grants, while complementing — not replacing — the work of social workers.
Discussing this innovative solution with host Tim Smith are Victoria Louvet, Senior Product Owner and Project Manager at EY Fabernovel, and Jessica Chamba, EY Global Human Services Leader. 14 mins
Innovation Unfolded is a Leading into Tomorrow mini-series exploring how innovation can unlock value across the public sector. In this episode, we look at how governments can connect citizens without leaving the disconnected behind. The answer: equality-centered design, AI technologies and a test-and-learn approach.
Joining host Tim Smith for the discussion are Karl Hoods CBE, a Group Chief Digital and Information Officer for the UK government, and Sheena Thompson, EY UK&I Digital and Emerging Technology Leader. 16 mins
Innovation Unfolded is a Leading into Tomorrow mini-series exploring how innovation is sparked and embedded, and how focusing on a few key areas can unlock value across the public sector.
In this episode, EY’s Shalinder Bakshi and Pooja Warier Hamilton from Apolitical discuss the workforce challenges facing public sector organizations with host Tim Smith. They also share why identifying and developing core skills sets is crucial, along with allocating resources to goals and driving a culture of ongoing learning. 13 mins
Innovation Unfolded is a Leading into Tomorrow mini-series exploring how innovation is sparked and embedded, and how focusing on a few key areas can unlock value across the public sector.
In this episode, we look at how data-driven tech can help local governments prevent issues like homelessness, not pay for them. Joining host Tim Smith for the discussion are John Littlemore of Maidstone Borough Council, Alex Butler of Citizens Advice and EY’s Helen Sunderland and Neil Sartorio. 13 mins
Innovation Unfolded is a Leading into Tomorrow mini-series exploring how innovation is sparked and embedded, and how focusing on a few key areas can unlock value across the public sector.
In this episode, we consider the role of innovation in helping governments tackle the high demand for, and cost of, infrastructure projects. Joining host Tim Smith for the discussion are EY’s Jonas Groes and Chris Lewis, and Mikkel Hemmingsen, CEO of the Danish state-owned company Sund and Baelt. 13 mins
One of the biggest challenges in grant management is that the most critical targets of funding are hard-to-reach people in hard-to-reach places.
In this, the first episode of the series, our host Tim Smith leads a discussion on efficient grant allocation with Steve Fussell, who was Chief Administrator, Office of Organizational Excellence, Seminole County Government in Florida, during the COVID-19 pandemic, and Amy Fenstermacher, EY Americas Grants and Relief Funds Management Leader. 14 mins.
Successful grant programs demand a relentless focus on outcomes. Grant administrators must implement effective monitoring procedures and gather comprehensive information while grant recipients, on the other hand, want to enjoy a smooth customer journey.
In the second episode of the series, host Tim Smith talks outcomes with Michael Cooper, Senior Civil Servant, and Head of Defra’s Group Grants Hub, and Matt Wilson, EY EMEIA Grants and Relief Funds Management Leader. 14 mins
Grant and relief fund programs operate in complex, dynamic ecosystems, with an ever-present risk of fraud, misallocation and waste. And nowhere is this truer than for the United Nations Development Programme (UNDP).
In this episode Tim discusses how to address such complexity with Dr. Pradeep Kurukulasuriya, Director and Executive Coordinator of Environmental Finance at the United Nations Development Programme, Maryam Hussain, EY International Fraud and Corruption Investigator, and Simon Inglis, Leader of the EY Grants and Relief Funding Management Team. 16 mins
Innovative, reliable and secure technology can help grantmaking organizations target the right people, track fund flow, spot fraud and waste and measure impact.
In our fourth episode of the series, host Tim Smith talks about how to harness the indisputable power of technology to improve grant management, with his guests Andrea Sampanis, Solutions and Services Lead, Grants Quality Service Management Office, U.S. Department of Health and Human Services, and Amy Fenstermacher, EY Americas Grants and Relief Funds Management Leader. 19 mins
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