Conflict Managed

This week on Conflict Managed we welcome Mitchell Osmond. Together we explore: What is common knowledge? Being bitter or better The obstacle of holding people to what hasn’t been clearly communicated Deciding to be thick skinned and soft hearted (instead of thin skinned and hard hearted) Success professionally and personally How do you define success? Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration   Mitchell Osmond is a trusted advisor, leadership consultant, executive coach, and host of the Dad Nation Podcast (Top 5% globally, +33k listeners). With over 15 years in senior leadership, he helps high-performing men achieve success where it matters most—at home, in their health, and in their happiness—while enhancing their career success. Mitchell has guided executives, entrepreneurs, and driven professionals to bridge the gap between career achievement and personal fulfillment. His coaching, programs, and podcast equip men to lead with confidence, master their mindset, and build strong marriages and families. As a sought-after speaker and thought leader, Mitchell shares his expertise on leadership, marriage, mindset, and high-performance habits at events, masterminds, and across his digital platforms. His mission is clear: help career-driven men lead with purpose, win in every arena, and create a legacy that outlives them. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

This week on Conflict Managed, the tables are turned. Scott Williams, CEO of Discovery Park of America, interviews Merry Brown, UT Martin Ombuds and founder of Third Party Workplace Conflict Restoration Services about her new book, Winning the Generation Wars at Work: Making (Your) Age an Asset. Join us as we discuss: The antidote to the generation wars at work Why generational conflict is more about narratives than people How age stereotypes produce lost opportunities at work Opting for dialogue instead of debate to ageism proof your workplace How leaders can design systems that invite every voice, not just senior ones What younger employees can do to be heard without losing clarity or credibility How technology, including AI, encourages every generation to keep learning together Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and (usually) hosted by Merry Brown.   #ConflictManaged #WinningTheGenerationWars #GenerationsAtWork #WorkplaceConversations #Leadership

This week on Conflict Managed we welcome Jacqueline Wales. Together we explore: What is fear? Four professional fears Fear as information Fear based behavior E.A.R.: Face it, Explore it, Act on it, Rise with it Self-compassion Do you have enough information for the judgement you have made? Not fearless, but fear intelligence Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration   Jacqueline Wales has spent over 18 years helping leaders and teams around the world transform fear into clarity, courage, and trust. Her work is grounded in a simple truth — fear isn’t the enemy. It’s data. When you learn to read it, you lead differently. Jacqueline is a passionate champion for being fearless. She is the author of Fear Intelligence: A Practical Framework for Leading Beyond Fear, The Fearless Factor, The Fearless Factor at Work, and When The Crow Sings, a novel. She is a TEDx and Vistage speak, founder of Transformational Strategies for Success programs and a trusted advisor to senior executives who are ready to transform their professional and personal lives.   jacqueline@jacquelinewales.com jacquelinewales.com linkedin.com/in/jacquelinewales   Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.   #Fear #Emotions #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Communication

🎙 This week on Conflict Managed we welcome Dr. Lola Gershfeld. Join us as we explore: Working with family How to repair ruptures at work Attachment theory at work Unresponsive manager? What to do. We are wired for connection Negative cycles Emotional Disconnection A.R.E. (accessible, responsive, engaged) you there for me? Emotions as the music in our relationships Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration Dr. Lola Gershfeld is the founder of EmC Leaders and co-author of The Emotional Connection: The EmC Strategy: How Leaders Can Unlock the Human Potential, Build Resilient Teams, and Nurture Thriving Culture. Her work focuses on helping leaders unlock human potential, strengthen teams, and build healthy workplace cultures. Before launching EmC, she spent more than twenty years as a CFO and HR professional, studying how to resolve conflict and re-engage teams. Her EmC process has become a significant contribution to leadership and organizational resilience. When she is not working, she finds inspiration in hot yoga classes, enjoys exploring with her five grandkids in Hawaii, and cherishes the relationships with her life partner, family, and colleagues. Dr. Gershfeld's is the co-host of The Leader in You podcast.   Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed we welcome Garrett Wood. Together we explore: Finding your why What is the leader’s job? Emotional dysregulation vs emotional regulation at work, and why it matters The team as a choir Addressing beliefs that no longer serve you A3 framework Your unique nervous system needs Success is dependent on your wellbeing, not at its expense Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration Garrett Wood is a National Board–Certified Health and Wellness Coach, clinical hypnotherapist, executive functioning specialist and founder of Gnosis Therapy. For nearly two decades, he has helped high-achieving, high-masking professionals turn burnout into breakthroughs using outcome based coaching, clinical hypnotherapy and somatic regulation. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #Emtionalregulation #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Dysregulation #Podcast

This week on Conflict Managed we welcome Hacia Atherton. Together we explore: Making space for and supporting women in the trades Understanding and playing the game of business How much is your poor workplace culture costing you? Hacia’s new book, The Billion Dollar Blind$pot Wellbeing framework Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration Hacia Atherton is the author of The Billion Dollar Blind$pot — a groundbreaking book exposing the silent cultural costs sabotaging business performance and reshaping how we define leadership. As the first female CEO of a large plumbing company in Australia, Hacia brings a bold voice to male-dominated industries, driving cultural reform from the inside out. Her journey from trauma to triumph began after a near-fatal horse-riding accident left her unable to walk. Refusing to accept that diagnosis, she rebuilt not just her body, but her mission one step at a time. Today, she’s the founder and chair of Empowered Women in Trades (EWIT) — a not-for-profit organisation focused on attracting and retaining women in skilled trades across Australia and the U.S., two of the world’s most male-dominated sectors. Hacia’s work blends lived experience, leadership psychology, and strategic transformation to champion psychologically safe, inclusive, and high-performing workplaces — where people aren't just surviving, they're thriving.   Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.   #Trades #WomenInTrades #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Courage #BetterLeadership

This week on Conflict Managed we welcome Ravi Rajani. Together we explore: What a job could be (the dream) vs. what a job is (reality of it) Ravi’s new book, Relationship Currency: Five Communication Habits for Limitless Influence and Business Success The different mindsets of, ‘How can I go through my day unscathed?’ vs. ‘How can I expand, sharpen, and grow?’ Growth is not painless Where are you asking questions without intention or presence? Where could you ask questions that could increase your relationships? Transactional vs intentional interactions Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration Ravi Rajani is an international keynote speaker, communication expert, and LinkedIn Learning instructor, with over 65,000 people having taken his courses on Conscious and Charismatic Communication. Recognized as one of the world’s leading thought leaders on storytelling and communication, Ravi has worked with mission-driven leaders, teams and organizations such as Oracle NetSuite, T-Mobile, and Sherwin Williams. Over the years, Ravi has helped companies and people like this become masterful communicators, tell compelling stories, listen with intention and build meaningful relationships that amplify revenue growth and cultivate a culture of trust. Off stage or camera, Ravi lives just outside of London, UK, with his wife, son, daughter and furry little West Highland Terrier. His forthcoming book, Relationship Currency: Five Communication Habits for Limitless Influence and Business Success, will be released in November 2025.       Official Site: www.theravirajani.com  LinkedIn: Ravi Rajani  YouTube: @theravirajani  TikTok: @theravirajani  Instagram: @theravirajani     Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed we welcome Mary Olson-Menzel. Join us as we explore: Mary’s new book, What Lights You Up? Illuminate Your Path and Take the Next Big Step Looking for a new job? What now? Reaching out for help Leaning into your natural gifts Healthy conflict Growth mindset: Dealing with roadblocks and difficult bosses Generations at work Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration   Mary Olson-Menzel is a renowned expert in career and workplace success. She has over 30 years of leadership experience across various industries, including media, tech, healthcare, and sports, and has worked with many global organizations. She is the Founder and CEO of MVP Executive Development, a national leadership, coaching, and organizational management consultancy with offices in New York, Connecticut, and Illinois. Her clients range from Fortune 500 companies to start-ups with a broad reach of industries, from FinTech to Football (the NFL). As a seasoned executive leadership coach, Mary works with both companies and individuals to unlock their potential, improving business performance and catalyzing growth. Her coaching methods bring a fresh lens to business and a perspective that nurtures teamwork, helping drive results through grace, empathy, and Humane Leadership. Before starting her company in 2012, Mary was a partner at two leading global executive search firms. She also spent a decade at Tribune Company in Chicago, serving as National Managing Director of Talent, where she led a team of recruiting professionals. This is where her understanding and expertise in recruiting and coaching were honed. She worked closely with hundreds of media assets nationwide to attract and retain the best and brightest. Mary currently lives in Westchester, NY, with her husband and family. She is a part of Marshall Goldsmith 100 Coaches, which brings together the world's leading executive coaches, consultants, speakers, authors, iconic leaders, and entrepreneurs. Mary is a regular Guest Lecturer on career development, internships, and workplace success at the NYU School of Professional Studies, Division of Programs in Business. She also volunteers for various local charities. What Lights You Up? Illuminate Your Path and Take the Next Big Step in Your Career is her first book and is a USA Today National Bestseller. For more information, visit www.mvpexec.com and www.maryolsonmenzel.com.   Connect on social media: https://www.linkedin.com/in/mary-olson-menzel-mvpexec/ https://www.instagram.com/maryolsonmenzel/ https://www.facebook.com/MVPExecutiveCoaching   Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed, we welcome Tinna Jackson. Join us as we discuss: Living with grief while working The kindness of telling colleagues the truth (in the right way, at the right time) Building comradery and community at work Letting others know your greatness Closing the gap between effective leadership and the employee experience Tinna’s new book, The Power Play Journal Honest leadership (self-knowledge) Conflict Managed is available wherever you listen to podcasts and on YouTube @ 3pconflictrestoration.   Tinna Jackson brings nearly three decades guiding executives through high-stakes challenges—first inside the U.S. Senate and major committees, now as a nationally recognized executive coach and bestselling author. Her work dives deep into the tactical realities leaders face when the stakes are high, decisions carry real weight, and navigating power dynamics becomes the heart of effective conflict management. She has helped top leaders and organizations reset culture, build constructive influence, and lead with authority during moments that test everything from emotional intelligence to strategic clarity. Tinna’s experience sits right at the intersection what we wrestle with daily: managing relationships, surfacing tough conversations, and driving outcomes under real-world stress. Her award-winning book, The Power Play Journal, has resonated with executives seeking practical approaches to influence and resilience. Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.   #ConflictManagedPodcast #LeadershipDevelopment #WorkplaceCulture #CommunicationMatters #BeCoachable #DifficultConversations #Grief

This week on Conflict Managed we welcome Johnnie Garmon. Together we explore: Wisdom vs. knowledge Work/Life blend (not balance) Who do I want to become? Hurtful, not harmful, conversations Turning towards each other instead of on each other New book: Failure Disrupted Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration Johnnie Garmon is founder and managing partner of The Perissos Group, a mission-driven consulting and investment firm that invests in and coaches purpose-driven businesses. He is the author of Failure Disrupted, a bold new roadmap for leaders who are ready to take control of their outcomes and turn vision into measurable success. With more than twenty years of experience in startup, growth, and leadership development, Garmon’s first entrepreneurial success included Providence Management Group, a consortium of mission-focused companies and non-profits built on the belief that exceptional cultures create exceptional results. Through his business and leadership ventures, he has maintained that when people come first, profits come as a result. When he’s not inspiring growth within his clients and partners, he enjoys teaching entrepreneurship and organizational leadership courses at Columbia International University (CIU). His educational background includes an MBA from Webster University and a BS in organizational development from University of Mount Olive. Garmon lives, works, and writes from Seabrook Island, South Carolina.   Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictResolution #WorkplaceCulture #LeadershipDevelopment #Wisdom #Podcast

This week on Conflict Managed we welcome Rob Marcus. Together we explore: Leadership as everyday influence, not a title • The difference between managing people and leading them • Why the Golden Rule remains a practical guide for modern workplaces • Why leaders need consistent, real-world training • The real cost of overlooking people and their experiences Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration Rob Marcus is the founder of Blue Stallion Solutions, a leadership training company helping mid-sized organizations shift from firefighting to forward motion. A former Army intelligence officer with a background in government contracting and corporate development, Rob led high-stakes teams and multimillion-dollar projects—until personal tragedy and toxic leadership made him rethink everything. Now, he works directly with executive teams to align strategy, strengthen accountability, and equip managers to truly lead. His book, Crossing the Divide, offers a practical roadmap for scaling without losing culture. As a podcast guest, Rob brings both real-world stories and actionable insights on what breaks teams—and how to rebuild them. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.   #Accountability #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #PeopleFirst #BetterLeadership

This week on Conflict Managed we welcome Rita Cincotta. Together we explore: Is everyone coachable? Planting seeds for reflection Investing in yourself and others through consistency and practice in the “boring,” yet essential, everyday actions Forming trust at work Polite cooperation vs. collaboration Demonstrating a desire to understand colleagues Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration   Rita Cincotta is the Founder and CEO of The Deliberate Leader, a leadership development practice dedicated to helping leaders cultivate intentionality, clarity, and impact in their leadership. She is a seasoned professional in leadership development, serving as a facilitator, speaker, coach, author, and non-executive Board Director. With over two decades of experience, Rita has held executive positions across various industries and now consults widely in the sectors of technology, healthcare, financial services, aged care, media and advertising, not for profit, e-commerce, FMCG, and higher education. Her journey into deliberate leadership began with a career in Human Resources, where she held C-suite roles leading teams through complex transformations. Through these experiences, she saw firsthand the impact of intentional leadership—how clarity, purpose, and authenticity shape not just leaders, but entire organisational cultures. Recognizing a gap in how leadership was often approached, she transitioned from corporate leadership to coaching, training, and speaking to help others lead with greater intention and impact. Since 2018, she has been dedicated to equipping leaders with the tools to cultivate high-performing, healthy teams. As an accomplished facilitator, Rita has expertly crafted and delivered leadership programs tailored to different industries and businesses. Her qualifications are in the domains of Organisational Behaviour, Human Resources, Marketing, and Industrial and Employee Relations. Additionally, Rita is a Graduate of the Australian Institute of Company Directors (GAICD), a member of the Australian Human Resources Institute (MAHRI), and an alumnus of the Australian Institute of Company Directors. She holds accreditations in Clarity 4D, Herrmann Brain Dominance Instrument (HBDI), and the Korn Ferry Leadership Architect method. Rita has spoken on national and international stages as a keynote speaker, addressing topics including team performance, cultural transformation, change management, resilience, and innovative work methodologies. In 2021, she authored her debut book, Evolve: The Business Partnering Playbook, followed by her second book, You Are How You Lead, in 2023. Rita is a Board Director and serves on the Board and subcommittees of Peninsula Health and Left Write Hook. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed we welcome Dr. Laura Hambley Lovett. Join us as we explore: The difference between a difficult boss and a toxic boss The vital importance of clear conversations and telling people the truth The key to having courageous conversations: practice, practice, practice. What is your psychological contract at work? Laura Hambley Lovett’s new book: I Wish I’d Quit Sooner: Practical Strategies for Navigating and Escaping a Toxic Boss Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration Dr. Laura Hambley Lovett is an organizational psychologist and thought leader sought-after internationally for her expertise on workplace culture, career development, toxic leadership, and burnout. Along with her 25 years of experience in her field, she holds a PhD in industrial/organizational psychology from the University of Calgary, where she is currently an adjunct professor. A passionate entrepreneur, she has founded several psychology practices in Canada and hosts the widely followed podcast Where Work Meets Life. In addition to I Wish I’d Quit Sooner, she has published two psychological thrillers, Losing Cadence and Finding Sophie, aimed at both captivating readers and raising awareness on important topics around mental health and domestic violence, currently being adapted for a TV series. Dr. Laura is also co-founder of the WITH HER movement focused on ending violence against women and girls. She received a Canadian Women of Inspiration Award as a Global Influencer in 2018. For more information, visit https://drlaura.live. Social media: https://www.instagram.com/drlaura.live/  https://www.facebook.com/Dr.Laura.whereworkmeetslife https://www.linkedin.com/in/drlaurahambley/ https://x.com/DrLaura_ https://www.tiktok.com/@drlaura.live Pre-order: I Wish I’d Quit Sooner: Practical Strategies for Navigating a Toxic Boss   #ConflictManaged #Podcast #ToxicBoss #CourageousConversations

This week on Conflict Managed, we welcome Grant Freeman. Together we explore what it really means to be coachable and how openness, clarity, and curiosity shape strong teams and thriving businesses. 💡 Topics include: • Serving small businesses well • Clear communication: pick up the phone, Zoom, or Teams • Avoid making rules for the lowest common denominator • Catching your people doing something right • Taking the pulse of your organization • The difference between urgent and important Good management doesn’t happen by accident. It’s built through honest dialogue and consistent care. Conflict Managed is available wherever you listen to podcasts and on YouTube @ 3pconflictrestoration.   Grant Freeman is President at Thryv, which provides comprehensive business management tools—CRM, marketing automation, appointment scheduling, and reputation management—to over 350,000 small businesses across the U.S. Their platform aims to streamline operations, enhance customer engagement, and foster growth for local businesses Grant’s prior title was Chief Customer Officer focusing on improving the client and employee experience to create highly engaged and happy clients. Grant remains focused on leading the global team responsible for acquisition, retention, operations and client success. Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.   #ConflictManagedPodcast #LeadershipDevelopment #WorkplaceCulture #CommunicationMatters #BeCoachable

This week on Conflict Managed we welcome Jimmy Burroughes. Join us as we explore: Spotting friction early and turning it into progress Rebuilding trust following the S.E.R.V.I.C.E method Simple leader routines that improve performance and retention Take the weekly 20 Minute Reflection Challenge Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration Jimmy Burroughes has transitioned from commanding military units in difficult environments to steering senior leaders at top organizations like Samsung, Lego, Fonterra, and Bank of America. He’s the author of bestselling books “Beat Burnout – Ignite Performance" and “Escape the Multitasking Trap.” His signature "Simplify to Amplify" methodology is all about removing friction and complexity fast, leading to an average 47% improvement in leadership performance within just 90 days. With 3,000 leaders transformed across 40 countries, Jimmy delivers real, measurable results rather than theoretical frameworks. His practical, action-ready solutions have boosted productivity by 156%, increased retention rates, and saved organizations millions. Plus, his approach empowers managers to act confidently—no burnout allowed. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.   #ConflictResolution #WorkplaceCulture #LeadershipDevelopment #Burnout

This week on Conflict Managed, we welcome back award-winning attorney Jessica Childress for her third appearance on the show. Join us as we discuss:  Leaving a toxic workplace on your own terms  Toxic vs. Illegal work environments Leaving with dignity Your multi-hyphenated identity impacts the world Conflict Managed is available wherever you listen to podcasts and on YouTube @ 3pconflictrestoration.   Jessica Childress is the author of Peace: Leaving a Toxic Workplace on Your Own Terms.  Ms. Childress has practiced employment law for over eleven years, representing organizations of all sizes and individuals in employment law matters.  She is the Managing Attorney of the Childress Firm PLLC, a boutique employment law firm, based in Washington, D.C.  Ms. Childress holds a Bachelor of Arts in Government and African American Studies from the University of Virginia and a Juris Doctor from the University of Virginia School of Law. Ms. Childress graduated Phi Beta Kappa and with High Distinction from the University of Virginia in 2007.  Prior to launching the Childress Firm PLLC, Ms. Childress served as an associate at two global law firms and as an attorney at the United States Department of Justice.   Ms. Childress has litigated retaliation, discrimination, sexual harassment, non-competition, trade secret, unfair labor practice, and whistleblower cases before various tribunals. She serves clients in general business transactions with employees and independent contractors. Ms. Childress drafts agreements such as employment agreements, consulting agreements, severance agreements, and confidentiality agreements.  She has been the recipient of several honors, including the National Bar Association’s 2018 Young Lawyer of the Year Award, the Washington Bar Association’s 2017-2018 Young Lawyer of the Year Award, the National Bar Association’s 40 under 40 Best Advocates Award, the Kim Keenan Leadership & Advocacy Award, the Greater Washington Area Chapter of the National Bar Association’s Rising Star Award, and recognition by the National Black Lawyers as one of the top 100 black attorneys. In 2022, Ms. Childress received the Women Owned Law organization’s Woman Legal Entrepreneur of the Year Award. Ms. Childress has been named to the 2020, 2021, 2022, 2023, and 2024 Washington, D.C. Super Lawyers (Thomson Reuters) Rising Stars lists. In 2024, The Childress Firm PLLC was honored as a Top 100 Minority Business Enterprise by the Capital Region Minority Supplier Development Council.  Ms. Childress is a 2022 graduate of the Aspen Institute’s Justice and Society program. Ms. Childress serves as a contributor for Arianna Huffington’s international media outlet, Thrive Global. She has been featured in numerous publications, including Forbes, Essence, the Huffington Post, Success, and Entrepreneur.   https://thechildressfirm.com/ Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.  

This week on Conflict Managed we welcome Kate Lowry to talk about what it’s like to work under fear-based leadership and how you can respond without losing yourself. Join us as we discuss: Fear based leadership – is it back? How to recognize the signs of fear-driven leadership Practical tools for surviving and staying grounded in toxic environments What it means to be ‘unbreakable’ at work Diversifying your identity: you are not reducible to one thing Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration Kate Lowry is a CEO coach, venture capitalist, and author based in Silicon Valley. An expert in fear-based leaders, Kate developed her methodology growing up in a personal hierarchical family, then refined her approach in the elite worlds of start-ups, private equity, management consulting, and big tech at McKinsey, Meta, and Insight Partners. She is the author of Unbreakable: How to Thrive Under Fear-Based Leaders. In her free time, you can find her writing comedy and music and cuddling her service dog, Annie. Pre-order links: https://www.amazon.com/dp/B0FR1G981Y/ref=sr_1_2? https://www.amazon.com/Unbreakable-Thrive-Under-Fear-Based-Leaders-ebook/dp/B0FQ71FW72/ref=sr_1_1 Social media links: https://www.instagram.com/kateunbreakablelowry/ https://www.facebook.com/profile.php?id=61579366067469   Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed we welcome Severn Lang. Together we explore: 🌱 Planting seeds of support when a colleague is struggling 🌱 The real gift of a manager who shows up with care 🌱 Why excellent managers know their employees’ goals 🌱 The power of cheering on your colleagues 🌱 When a colleague or client is upset, or when you’ve made a mistake, start with acknowledgment   Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration   Severn Lang helps people see addiction for what it is: not just a battle with substances, but the quiet, everyday ways we hold on when we should be letting go. Whether it’s staying in the wrong relationship, clinging to clutter tied to old grief, or numbing oneself with digital distractions, Severn invites listeners to recognize their patterns—and meet them with honesty, humor, and compassion. Severn’s journey includes experiencing both active addiction and periods of homelessness, even during his first year of long-term sobriety. Now twelve years sober, Severn draws from both lived experience and creative practice to explore what recovery looks like beyond the AA room. His work is grounded, reflective, and rooted in a belief that healing doesn’t require perfection, just presence. Working with his extreme dyslexia has been a daily challenge, but it has also taught him creative problem-solving techniques and new ways of thinking, fueling his determination to keep trying until he finds solutions. As a playwright and filmmaker, he tells stories that make the emotional tangible—like his powerful account of cleaning out a kitchen shelf overflowing with old ketchup bottles, a moment that mirrored his journey of letting go of grief and baggage from his father, who was his main caregiver but refused to speak to Severn or his brother due to schizophrenia. Before this chapter of his life, Severn worked as a top-tier hairstylist and model. But it’s his role now, as a quiet disruptor of outdated recovery narratives, that feels most aligned. He’s not here to preach or package a perfect solution. Instead, he offers small, honest shifts in how we see ourselves and what we’re attached to. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.   #ConflictResolution #WorkplaceCulture #LeadershipDevelopment #Recovery #Addiction #EAP

This week on Conflict Managed, we welcome Dr. Jaime Goff. Join us as we discuss: 🗝The joy of working with a fantastic leader 🗝How to disagree well at work 🗝Should you vent to your leader? 🗝Emotions as information 🗝When a leader reacts badly to feedback, how should you respond? Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration Dr. Jaime Goff is the author of "The Secure Leader" and founder of The Empathic Leader, LLC, where she specializes in helping leaders unlock their full potential through executive coaching, insightful workshops, and thought-provoking keynotes. With her unique blend of expertise in psychology and leadership development, Jaime helps individuals and teams navigate their toughest challenges, build resilience, and achieve transformative growth. In addition to her coaching and speaking, Jaime serves as the Director of Leadership Development for an international healthcare system, where she designs and leads innovative programs that inspire leaders to thrive. Her career began in higher education as a professor of Couple and Family Therapy and later as an academic dean. Dr. Goff’s thought leadership has been featured in academic journals and industry magazines. She shares her insights regularly on her blog and LinkedIn, where she engages a thriving community. A seasoned speaker, Jaime has delivered presentations and workshops at more than 30 professional conferences. Jaime holds a PhD in Couple and Family Therapy from Michigan State University and a graduate certificate in executive coaching from Southern Methodist University. She is an ICF-certified coach and holds the SHRM-CP designation. With over 25 years of experience as a psychotherapist, professor, and executive coach, she is passionate about helping leaders craft empowering stories that help them become more secure. When she’s not empowering others, you’ll find Jaime hiking with her husband, Eric; spending time with her dog Ursa and her cat Amos; painting; or building Lego sets. Find out more about them https://drjaimegoff.com/. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed, we’re joined by Michelle Niemeyer. Join us as we discuss: The art of bending time: become a ‘time suck ninja’ When your experience of a colleague differs from other people’s The important difference between task-oriented relationships and human relationships with colleagues Recognizing unprofessional behavior as soon as possible, before it becomes a pattern Listen on your favorite podcast platform or on YouTube: @3pconflictrestoration Michelle Niemeyer is a speaker, coach and former attorney who teaches professionals how to bend time so they can stay sharp, productive and profitable – without burning out. After finding her way to burnout and back in her own high-performing legal career, Michelle created The Art of Bending Time, a framework that helps people connect the dots across work, life, and purpose to magnetize success and reclaim their joy. She helps businesses retain top talent, boost development, and keep their people energized and engaged – all while making the magic happen. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #PreventBurnout #TimeManagement #WorkplaceConflict #WorkplaceCulture #ProfessionalBoundaries