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Conflict Managed
Conflict Managed
Author: Merry Brown
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Listen to stories of dysfunction and triumph from different walks of life and professions. Join us on the journey as we talk about the good, bad, and ugly of our work environments and discuss visions for the future of human-centered workplaces where people are not only treated with dignity and respect but encouraged to be their brilliant selves. Managing conflict is not magic, though it takes intentional and sustained planning for health to win over chaos in any environment.
Our music is by Dove Pilot. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services. You can find them at 3pconflictrestoraiton.com.
Conflict is normal and expected. Let’s deal with it.
Our music is by Dove Pilot. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services. You can find them at 3pconflictrestoraiton.com.
Conflict is normal and expected. Let’s deal with it.
202 Episodes
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This week on Conflict Managed we welcome Bud Caddell. Together we explore:
The power of friendship at work
Experimenting to find durable solutions
Behavior changes at work
Checking-in and repairing work relationships
Foreground and background conversations
Generations at work
Developing a “culture contract”
You get the workforce you think about/expect
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Described as “a craftsman of transformation,” Bud has dedicated his professional life to proving that change is always possible, even in the largest, most complex institutions on the planet.
Bud started his career as the Head of Technology at a venture-backed startup, and quickly found himself advising Fortune 500 executives on their technology and innovation efforts. But the barriers to change we saw across their organizations weren't technical. They were cultural and organizational. Inertia, politics, dysfunction, as well as plain fear, stopped good ideas from being explored or even heard. Meanwhile, traditional consultants saw change primarily as a communications exercise, and focused on grand plans, not the hard work of implementation.
In response, Bud became obsessed with the real mechanisms behind organizational change - the levers that actually provide new behaviors and shared conditions, and ultimately drive their adoption at scale. He founded NOBL in 2014 as an evidence-based and experimentation-forward approach to transformation, which has garnered truly remarkable results and attention for clients.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast
This week on Conflict Managed we welcome Ben Fox. Together we explore:
Following fear or love?
How to find the time to be curious
Addressing financial concerns when leaving a job
Ways you can start to change what you’re feeling at work
Finding the next thing
Shifting from ‘get me away from this’ to ‘this is what I want to move towards’
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Ben Fox is a career coach who helps senior software engineers break free from toxic jobs and build careers that feel meaningful, energizing, and aligned. Clients describe him as calm, grounding, and easy to open up to, yet also direct, honest, and unwavering in holding them accountable to the life they say they want.
A third-generation New Yorker, Ben blends emotional intelligence with no-nonsense clarity. He creates deeply relational partnerships, sharing his own experiences so clients feel supported by a real human, not a distant expert. Many say they can “hear his voice” long after sessions, reminding them of their capability, brilliance, and worth.
Ben lives in Brooklyn, loves the beach, body surfing, traveling, and is proudly connected to his NYC roots (including his 103-year-old Bronx grandmother). His work is fueled by a simple belief: when people realign their inner world, their outer world transforms.
Contact Ben to find out about his “What’s My Runway?” template, a framework for making data-driven, emotion-calming decisions about your next career step and for a free, 45-minute “What's My Runway” Strategy Session, for those ready to map out their timeline, financial runway, and first confident step toward leaving a toxic role.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast
This week on Conflict Managed we welcome Dr. Kevin Foreman on our 200th episode! Together we explore:
‘Why not me?’ mentality
Choosing to be unbothered
Conflict is a byproduct of growth
What’s your goal: Being right or getting results?
Blocking/cancel culture impedes our ability to resolve conflict
Conflict is an opportunity to construct
Approaching life and business as a student
Multigenerational environments: listen to our conversation for Dr. Foreman’s fantastic analogy about airports and luggage
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Dr. Kevin Foreman is a renaissance man who has devoted his life to changing lives. He is an influential pastor, successful church planter, bishop, success coach, in-demand speaker, author, philanthropist, and entrepreneur. Dr. Foreman is the founder and chancellor of Harvest Bible College.
Known as "The People's Bishop", Bishop Foreman loves to connect with people. Outside of “meet & greets” on campus & chats during live streams, social media is one of the best ways to connect with Bishop Foreman. You can find him at BishopForeman.com. Text “BISHOP” to 55498 to receive 10% off any of Bishop Foreman’s books and select items.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast
🎙 This week on Conflict Managed we welcome Kae Kronthaler-Williams. Together we explore:
Women in tech
Maneuvering through the systems at work to advance your career
The relief that happens when you see your options (instead of staying stuck)
Finding a way to stay (when possible)
Separating intent from impact
Being comfortable holding uncomfortable conversations
Removing the invisible work of women through sharing tangible positive impacts on business
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Kae Kronthaler-Williams is a global software marketing executive and passionate advocate for women’s advancement in the workplace. She uses her platform to confront bias, challenge toxic work cultures, and spark change through writing, public speaking, coaching, and nonprofit work. Her mission: ensure every woman is seen, supported, and empowered to lead. Because when barriers are removed for women, everyone benefits.
With sharp insight and unflinching honesty, her new book, Not Made For You , empowers women to advocate for themselves and each other, transforming silence into solidarity—and resistance into real, lasting change. It’s time to rewrite the story of who gets to lead, thrive, and succeed in tech.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#WomenInTech #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Communication
This week on Conflict Managed we welcome Nikhil Raval. Join us as we explore:
Escalation culture
How to bridge generational divides
Global Gen Z similarities and differences
The personal impact of fantastic leadership
Want engagement? Communicate goals and expectations, consistently recognize good work, and be transparent.
Taking the time to become more self-aware
Being mindful to overcome generational stereotypes
Human connection at work in the age of AI
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Nikhil Raval is a leader, learning, and change expert who passionately believes the role of learning in its many forms is to lift the societies it serves. He believes that organizations that we work for also have the responsibility to serve society. At the intersection of these two forces lies leadership development, a pivotal element in driving meaningful change.
After a successful career in Financial Services for nearly a decade in the US, he forayed into Leadership Consulting and led as the MD and Board Member of Duke CE, India. He is the author of the bestselling book Target Gen Z: Understanding the Gen Z Mindset on Brands, Work-Life, Learning and More, released in 2021 and Generational Fusion: How to Master the Multi- Gen Workforce: Uniting Strengths Across Ages, released 2025. He is also the host of the popular podcast Working with Gen Z, which examines all facets of the Gen Z generation at the workplace, heard in over more than 60 countries. A multiple-time TEDx speaker and award-winning presenter, he continues to inspire leaders at every stage of their journey.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictManaged #Podcast #GenZ #Leadership #MultigenerationalTeams
This week on Conflict Managed we welcome Heather Tinsley-Fix, Senior Advisor of Employer Engagement at AARP. Together we explore:
Research showing the benefits of working with colleagues in different generations
What are older workers concerned with?
Practical ways to avoid falling prey to age stereotypes at work
The impact of age discrimination on older workers
The positive bottom-line effect of multigenerational teams and organizations
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Heather Tinsley-Fix is a thought leader and influencer working to advance the value of older workers and the business case for building age-friendly organizations. As Senior Advisor of Employer Engagement at AARP, she leads the AARP Employer Alliance, a nationwide group of employers that stand with AARP in affirming the value of experienced workers. With a background in marketing, innovation, and program management, Heather works with employers and job seekers, external partners, and academics to provide thought leadership on 50+ labor market issues and create practical resources that enable employers to build organizations that capitalize on the value of experience and make the most of a multigenerational workforce. She holds a B.A. in English Literature and an M.A. in Literary Theory, both from the University of Exeter.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#AARP #Generations #ConflictManagement #WorkplaceCulture #Communication
This week on Conflict Managed we welcome Joel Steele. Together we explore:
Focusing on where you want to go, not what you’re trying to avoid
What are your emotions (gems) telling you?
What is daily success?
In conflict, what do you want?
Joel’s new book: The Life Switch
What does it mean to live life (and work) “on” instead of “off?”
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Joel Steele is living proof that your lowest moments can lead to your greatest breakthroughs. By age 25, he’d faced bankruptcy, near-death experiences, and life on the edge. But through raw self-awareness and bold decision-making, Joel flipped the switch—and completely rewired his life.
Today, Joel is a financial expert, entrepreneur, keynote speaker, and a member of the ownership group of the Denver Nuggets’ G League affiliate (Grand Rapids Gold). He’s the author of Life Switch: How to Experience the Power of Living On by Discovering Your Potential, Passion, and Purpose. Joel’s a devoted husband and father who believes success means nothing if you don’t know who you are off the stage, too.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
This week on Conflict Managed we welcome Will Giangrande. Together we explore:
Transferable skills
Misperceptions of Gen Z at work
Gen Z expectations
Getting to the root of generational differences at work
Giving feedback to Gen Z
Reverse mentorship as a golden opportunity
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Will Giangrande is the founder of The NextGen Playbook, a program aimed at bridging generational gaps in the workplace by empowering young professionals and helping experienced leaders foster stronger, more connected teams. He also serves as a Kindling Ambassador, supporting young professionals through mentorship, and is a certified Take Flight Facilitator, using the DISC personality framework to enhance team collaboration. Through his work, Will is dedicated to helping organizations build thriving environments where individuals can grow, succeed, and contribute their best.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#Generations #Generationsatwork #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Podcast #GenZ
This week on Conflict Managed we welcome Mitchell Osmond. Together we explore:
What is common knowledge?
Being bitter or better
The obstacle of holding people to what hasn’t been clearly communicated
Deciding to be thick skinned and soft hearted (instead of thin skinned and hard hearted)
Success professionally and personally
How do you define success?
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Mitchell Osmond is a trusted advisor, leadership consultant, executive coach, and host of the Dad Nation Podcast (Top 5% globally, +33k listeners). With over 15 years in senior leadership, he helps high-performing men achieve success where it matters most—at home, in their health, and in their happiness—while enhancing their career success. Mitchell has guided executives, entrepreneurs, and driven professionals to bridge the gap between career achievement and personal fulfillment.
His coaching, programs, and podcast equip men to lead with confidence, master their mindset, and build strong marriages and families. As a sought-after speaker and thought leader, Mitchell shares his expertise on leadership, marriage, mindset, and high-performance habits at events, masterminds, and across his digital platforms. His mission is clear: help career-driven men lead with purpose, win in every arena, and create a legacy that outlives them.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast
This week on Conflict Managed, the tables are turned. Scott Williams, CEO of Discovery Park of America, interviews Merry Brown, UT Martin Ombuds and founder of Third Party Workplace Conflict Restoration Services about her new book, Winning the Generation Wars at Work: Making (Your) Age an Asset.
Join us as we discuss:
The antidote to the generation wars at work
Why generational conflict is more about narratives than people
How age stereotypes produce lost opportunities at work
Opting for dialogue instead of debate to ageism proof your workplace
How leaders can design systems that invite every voice, not just senior ones
What younger employees can do to be heard without losing clarity or credibility
How technology, including AI, encourages every generation to keep learning together
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and (usually) hosted by Merry Brown.
#ConflictManaged #WinningTheGenerationWars #GenerationsAtWork #WorkplaceConversations #Leadership
This week on Conflict Managed we welcome Jacqueline Wales. Together we explore:
What is fear?
Four professional fears
Fear as information
Fear based behavior
E.A.R.: Face it, Explore it, Act on it, Rise with it
Self-compassion
Do you have enough information for the judgement you have made?
Not fearless, but fear intelligence
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Jacqueline Wales has spent over 18 years helping leaders and teams around the world transform fear into clarity, courage, and trust.
Her work is grounded in a simple truth — fear isn’t the enemy. It’s data. When you learn to read it, you lead differently.
Jacqueline is a passionate champion for being fearless. She is the author of Fear Intelligence: A Practical Framework for Leading Beyond Fear, The Fearless Factor, The Fearless Factor at Work, and When The Crow Sings, a novel. She is a TEDx and Vistage speak, founder of Transformational Strategies for Success programs and a trusted advisor to senior executives who are ready to transform their professional and personal lives.
jacqueline@jacquelinewales.com
jacquelinewales.com
linkedin.com/in/jacquelinewales
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#Fear #Emotions #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Communication
🎙 This week on Conflict Managed we welcome Dr. Lola Gershfeld. Join us as we explore:
Working with family
How to repair ruptures at work
Attachment theory at work
Unresponsive manager? What to do.
We are wired for connection
Negative cycles
Emotional Disconnection
A.R.E. (accessible, responsive, engaged) you there for me?
Emotions as the music in our relationships
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Dr. Lola Gershfeld is the founder of EmC Leaders and co-author of The Emotional Connection: The EmC Strategy: How Leaders Can Unlock the Human Potential, Build Resilient Teams, and Nurture Thriving Culture. Her work focuses on helping leaders unlock human potential, strengthen teams, and build healthy workplace cultures. Before launching EmC, she spent more than twenty years as a CFO and HR professional, studying how to resolve conflict and re-engage teams. Her EmC process has become a significant contribution to leadership and organizational resilience. When she is not working, she finds inspiration in hot yoga classes, enjoys exploring with her five grandkids in Hawaii, and cherishes the relationships with her life partner, family, and colleagues.
Dr. Gershfeld's is the co-host of The Leader in You podcast.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
This week on Conflict Managed we welcome Garrett Wood. Together we explore:
Finding your why
What is the leader’s job?
Emotional dysregulation vs emotional regulation at work, and why it matters
The team as a choir
Addressing beliefs that no longer serve you
A3 framework
Your unique nervous system needs
Success is dependent on your wellbeing, not at its expense
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Garrett Wood is a National Board–Certified Health and Wellness Coach, clinical hypnotherapist, executive functioning specialist and founder of Gnosis Therapy. For nearly two decades, he has helped high-achieving, high-masking professionals turn burnout into breakthroughs using outcome based coaching, clinical hypnotherapy and somatic regulation.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#Emtionalregulation #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Dysregulation #Podcast
This week on Conflict Managed we welcome Hacia Atherton. Together we explore:
Making space for and supporting women in the trades
Understanding and playing the game of business
How much is your poor workplace culture costing you?
Hacia’s new book, The Billion Dollar Blind$pot
Wellbeing framework
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Hacia Atherton is the author of The Billion Dollar Blind$pot — a groundbreaking book exposing the silent cultural costs sabotaging business performance and reshaping how we define leadership.
As the first female CEO of a large plumbing company in Australia, Hacia brings a bold voice to male-dominated industries, driving cultural reform from the inside out. Her journey from trauma to triumph began after a near-fatal horse-riding accident left her unable to walk. Refusing to accept that diagnosis, she rebuilt not just her body, but her mission one step at a time.
Today, she’s the founder and chair of Empowered Women in Trades (EWIT) — a not-for-profit organisation focused on attracting and retaining women in skilled trades across Australia and the U.S., two of the world’s most male-dominated sectors.
Hacia’s work blends lived experience, leadership psychology, and strategic transformation to champion psychologically safe, inclusive, and high-performing workplaces — where people aren't just surviving, they're thriving.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#Trades #WomenInTrades #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Courage #BetterLeadership
This week on Conflict Managed we welcome Ravi Rajani. Together we explore:
What a job could be (the dream) vs. what a job is (reality of it)
Ravi’s new book, Relationship Currency: Five Communication Habits for Limitless Influence and Business Success
The different mindsets of, ‘How can I go through my day unscathed?’ vs. ‘How can I expand, sharpen, and grow?’
Growth is not painless
Where are you asking questions without intention or presence? Where could you ask questions that could increase your relationships?
Transactional vs intentional interactions
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Ravi Rajani is an international keynote speaker, communication expert, and LinkedIn Learning instructor, with over 65,000 people having taken his courses on Conscious and Charismatic Communication. Recognized as one of the world’s leading thought leaders on storytelling and communication, Ravi has worked with mission-driven leaders, teams and organizations such as Oracle NetSuite, T-Mobile, and Sherwin Williams. Over the years, Ravi has helped companies and people like this become masterful communicators, tell compelling stories, listen with intention and build meaningful relationships that amplify revenue growth and cultivate a culture of trust. Off stage or camera, Ravi lives just outside of London, UK, with his wife, son, daughter and furry little West Highland Terrier. His forthcoming book, Relationship Currency: Five Communication Habits for Limitless Influence and Business Success, will be released in November 2025.
Official Site: www.theravirajani.com
LinkedIn: Ravi Rajani
YouTube: @theravirajani
TikTok: @theravirajani
Instagram: @theravirajani
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
This week on Conflict Managed we welcome Mary Olson-Menzel. Join us as we explore:
Mary’s new book, What Lights You Up? Illuminate Your Path and Take the Next Big Step
Looking for a new job? What now?
Reaching out for help
Leaning into your natural gifts
Healthy conflict
Growth mindset: Dealing with roadblocks and difficult bosses
Generations at work
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Mary Olson-Menzel is a renowned expert in career and workplace success. She has over 30 years of leadership experience across various industries, including media, tech, healthcare, and sports, and has worked with many global organizations. She is the Founder and CEO of MVP Executive Development, a national leadership, coaching, and organizational management consultancy with offices in New York, Connecticut, and Illinois. Her clients range from Fortune 500 companies to start-ups with a broad reach of industries, from FinTech to Football (the NFL). As a seasoned executive leadership coach, Mary works with both companies and individuals to unlock their potential, improving business performance and catalyzing growth. Her coaching methods bring a fresh lens to business and a perspective that nurtures teamwork, helping drive results through grace, empathy, and Humane Leadership.
Before starting her company in 2012, Mary was a partner at two leading global executive search firms. She also spent a decade at Tribune Company in Chicago, serving as National Managing Director of Talent, where she led a team of recruiting professionals. This is where her understanding and expertise in recruiting and coaching were honed. She worked closely with hundreds of media assets nationwide to attract and retain the best and brightest.
Mary currently lives in Westchester, NY, with her husband and family. She is a part of Marshall Goldsmith 100 Coaches, which brings together the world's leading executive coaches, consultants, speakers, authors, iconic leaders, and entrepreneurs. Mary is a regular Guest Lecturer on career development, internships, and workplace success at the NYU School of Professional Studies, Division of Programs in Business. She also volunteers for various local charities. What Lights You Up? Illuminate Your Path and Take the Next Big Step in Your Career is her first book and is a USA Today National Bestseller. For more information, visit www.mvpexec.com and www.maryolsonmenzel.com.
Connect on social media:
https://www.linkedin.com/in/mary-olson-menzel-mvpexec/
https://www.instagram.com/maryolsonmenzel/
https://www.facebook.com/MVPExecutiveCoaching
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
This week on Conflict Managed, we welcome Tinna Jackson. Join us as we discuss:
Living with grief while working
The kindness of telling colleagues the truth (in the right way, at the right time)
Building comradery and community at work
Letting others know your greatness
Closing the gap between effective leadership and the employee experience
Tinna’s new book, The Power Play Journal
Honest leadership (self-knowledge)
Conflict Managed is available wherever you listen to podcasts and on YouTube @ 3pconflictrestoration.
Tinna Jackson brings nearly three decades guiding executives through high-stakes challenges—first inside the U.S. Senate and major committees, now as a nationally recognized executive coach and bestselling author. Her work dives deep into the tactical realities leaders face when the stakes are high, decisions carry real weight, and navigating power dynamics becomes the heart of effective conflict management.
She has helped top leaders and organizations reset culture, build constructive influence, and lead with authority during moments that test everything from emotional intelligence to strategic clarity. Tinna’s experience sits right at the intersection what we wrestle with daily: managing relationships, surfacing tough conversations, and driving outcomes under real-world stress.
Her award-winning book, The Power Play Journal, has resonated with executives seeking practical approaches to influence and resilience.
Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.
#ConflictManagedPodcast #LeadershipDevelopment #WorkplaceCulture #CommunicationMatters #BeCoachable #DifficultConversations #Grief
This week on Conflict Managed we welcome Johnnie Garmon. Together we explore:
Wisdom vs. knowledge
Work/Life blend (not balance)
Who do I want to become?
Hurtful, not harmful, conversations
Turning towards each other instead of on each other
New book: Failure Disrupted
Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration
Johnnie Garmon is founder and managing partner of The Perissos Group, a mission-driven consulting and investment firm that invests in and coaches purpose-driven businesses. He is the author of Failure Disrupted, a bold new roadmap for leaders who are ready to take control of their outcomes and turn vision into measurable success.
With more than twenty years of experience in startup, growth, and leadership development, Garmon’s first entrepreneurial success included Providence Management Group, a consortium of mission-focused companies and non-profits built on the belief that exceptional cultures create exceptional results. Through his business and leadership ventures, he has maintained that when people come first, profits come as a result.
When he’s not inspiring growth within his clients and partners, he enjoys teaching entrepreneurship and organizational leadership courses at Columbia International University (CIU). His educational background includes an MBA from Webster University and a BS in organizational development from University of Mount Olive. Garmon lives, works, and writes from Seabrook Island, South Carolina.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#ConflictResolution #WorkplaceCulture #LeadershipDevelopment #Wisdom #Podcast
This week on Conflict Managed we welcome Rob Marcus. Together we explore:
Leadership as everyday influence, not a title
• The difference between managing people and leading them
• Why the Golden Rule remains a practical guide for modern workplaces
• Why leaders need consistent, real-world training
• The real cost of overlooking people and their experiences
Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration
Rob Marcus is the founder of Blue Stallion Solutions, a leadership training company helping mid-sized organizations shift from firefighting to forward motion. A former Army intelligence officer with a background in government contracting and corporate development, Rob led high-stakes teams and multimillion-dollar projects—until personal tragedy and toxic leadership made him rethink everything.
Now, he works directly with executive teams to align strategy, strengthen accountability, and equip managers to truly lead. His book, Crossing the Divide, offers a practical roadmap for scaling without losing culture. As a podcast guest, Rob brings both real-world stories and actionable insights on what breaks teams—and how to rebuild them.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
#Accountability #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #PeopleFirst #BetterLeadership
This week on Conflict Managed we welcome Rita Cincotta. Together we explore:
Is everyone coachable?
Planting seeds for reflection
Investing in yourself and others through consistency and practice in the “boring,” yet essential, everyday actions
Forming trust at work
Polite cooperation vs. collaboration
Demonstrating a desire to understand colleagues
Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration
Rita Cincotta is the Founder and CEO of The Deliberate Leader, a leadership development practice dedicated to helping leaders cultivate intentionality, clarity, and impact in their leadership. She is a seasoned professional in leadership development, serving as a facilitator, speaker, coach, author, and non-executive Board Director. With over two decades of experience, Rita has held executive positions across various industries and now consults widely in the sectors of technology, healthcare, financial services, aged care, media and advertising, not for profit, e-commerce, FMCG, and higher education.
Her journey into deliberate leadership began with a career in Human Resources, where she held C-suite roles leading teams through complex transformations. Through these experiences, she saw firsthand the impact of intentional leadership—how clarity, purpose, and authenticity shape not just leaders, but entire organisational cultures. Recognizing a gap in how leadership was often approached, she transitioned from corporate leadership to coaching, training, and speaking to help others lead with greater intention and impact. Since 2018, she has been dedicated to equipping leaders with the tools to cultivate high-performing, healthy teams.
As an accomplished facilitator, Rita has expertly crafted and delivered leadership programs tailored to different industries and businesses. Her qualifications are in the domains of Organisational Behaviour, Human Resources, Marketing, and Industrial and Employee Relations. Additionally, Rita is a Graduate of the Australian Institute of Company Directors (GAICD), a member of the Australian Human Resources Institute (MAHRI), and an alumnus of the Australian Institute of Company Directors. She holds accreditations in Clarity 4D, Herrmann Brain Dominance Instrument (HBDI), and the Korn Ferry Leadership Architect method.
Rita has spoken on national and international stages as a keynote speaker, addressing topics including team performance, cultural transformation, change management, resilience, and innovative work methodologies. In 2021, she authored her debut book, Evolve: The Business Partnering Playbook, followed by her second book, You Are How You Lead, in 2023.
Rita is a Board Director and serves on the Board and subcommittees of Peninsula Health and Left Write Hook.
Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.



