Conflict Managed

This week on Conflict Managed we welcome Severn Lang. Together we explore: 🌱 Planting seeds of support when a colleague is struggling 🌱 The real gift of a manager who shows up with care 🌱 Why excellent managers know their employees’ goals 🌱 The power of cheering on your colleagues 🌱 When a colleague or client is upset, or when you’ve made a mistake, start with acknowledgment   Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration   Severn Lang helps people see addiction for what it is: not just a battle with substances, but the quiet, everyday ways we hold on when we should be letting go. Whether it’s staying in the wrong relationship, clinging to clutter tied to old grief, or numbing oneself with digital distractions, Severn invites listeners to recognize their patterns—and meet them with honesty, humor, and compassion. Severn’s journey includes experiencing both active addiction and periods of homelessness, even during his first year of long-term sobriety. Now twelve years sober, Severn draws from both lived experience and creative practice to explore what recovery looks like beyond the AA room. His work is grounded, reflective, and rooted in a belief that healing doesn’t require perfection, just presence. Working with his extreme dyslexia has been a daily challenge, but it has also taught him creative problem-solving techniques and new ways of thinking, fueling his determination to keep trying until he finds solutions. As a playwright and filmmaker, he tells stories that make the emotional tangible—like his powerful account of cleaning out a kitchen shelf overflowing with old ketchup bottles, a moment that mirrored his journey of letting go of grief and baggage from his father, who was his main caregiver but refused to speak to Severn or his brother due to schizophrenia. Before this chapter of his life, Severn worked as a top-tier hairstylist and model. But it’s his role now, as a quiet disruptor of outdated recovery narratives, that feels most aligned. He’s not here to preach or package a perfect solution. Instead, he offers small, honest shifts in how we see ourselves and what we’re attached to. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.   #ConflictResolution #WorkplaceCulture #LeadershipDevelopment #Recovery #Addiction #EAP

This week on Conflict Managed, we welcome Dr. Jaime Goff. Join us as we discuss: 🗝The joy of working with a fantastic leader 🗝How to disagree well at work 🗝Should you vent to your leader? 🗝Emotions as information 🗝When a leader reacts badly to feedback, how should you respond? Conflict Managed is available wherever you get your podcasts and on YouTube: @3pconflictrestoration Dr. Jaime Goff is the author of "The Secure Leader" and founder of The Empathic Leader, LLC, where she specializes in helping leaders unlock their full potential through executive coaching, insightful workshops, and thought-provoking keynotes. With her unique blend of expertise in psychology and leadership development, Jaime helps individuals and teams navigate their toughest challenges, build resilience, and achieve transformative growth. In addition to her coaching and speaking, Jaime serves as the Director of Leadership Development for an international healthcare system, where she designs and leads innovative programs that inspire leaders to thrive. Her career began in higher education as a professor of Couple and Family Therapy and later as an academic dean. Dr. Goff’s thought leadership has been featured in academic journals and industry magazines. She shares her insights regularly on her blog and LinkedIn, where she engages a thriving community. A seasoned speaker, Jaime has delivered presentations and workshops at more than 30 professional conferences. Jaime holds a PhD in Couple and Family Therapy from Michigan State University and a graduate certificate in executive coaching from Southern Methodist University. She is an ICF-certified coach and holds the SHRM-CP designation. With over 25 years of experience as a psychotherapist, professor, and executive coach, she is passionate about helping leaders craft empowering stories that help them become more secure. When she’s not empowering others, you’ll find Jaime hiking with her husband, Eric; spending time with her dog Ursa and her cat Amos; painting; or building Lego sets. Find out more about them https://drjaimegoff.com/. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed, we’re joined by Michelle Niemeyer. Join us as we discuss: The art of bending time: become a ‘time suck ninja’ When your experience of a colleague differs from other people’s The important difference between task-oriented relationships and human relationships with colleagues Recognizing unprofessional behavior as soon as possible, before it becomes a pattern Listen on your favorite podcast platform or on YouTube: @3pconflictrestoration Michelle Niemeyer is a speaker, coach and former attorney who teaches professionals how to bend time so they can stay sharp, productive and profitable – without burning out. After finding her way to burnout and back in her own high-performing legal career, Michelle created The Art of Bending Time, a framework that helps people connect the dots across work, life, and purpose to magnetize success and reclaim their joy. She helps businesses retain top talent, boost development, and keep their people energized and engaged – all while making the magic happen. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #PreventBurnout #TimeManagement #WorkplaceConflict #WorkplaceCulture #ProfessionalBoundaries

This week on Conflict Managed we are joined by Dr. Anthony Mazzella, Psychotherapist & Psychoanalyst. Join us for a practical conversation on how to recognize narcissistic patterns at work, set internal boundaries, and use curiosity and a slower pace to keep conflict from spiraling.  Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration. As a leader and expert in the field, Dr. Mazzella holds various clinical positions, including, but not limited to, treating patients in his private practice, training professionals at two post-graduate training institutes, conducting research, and lecturing across the country. While his focus with his patients is psychodynamic in nature, his main goals are to build a trusting relationship and help each patient reduce the frequency and intensity of their emotional painful thoughts and suffering. He helps his patients overcome both acute and long-standing problems that may be more imbedded in their personality. Anthony is the host of the podcast The Narcissism Decoder, a podcast takes a comprehensive look at various facets of narcissism. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManaged #WorkplaceConflict #NarcissismAtWork #Leadership #Boundaries #WorkplaceWellbeing

This week on Conflict Managed we’re joined by Dr. Michelle Griffin. Join us as we talk about building smart workarounds for the hard parts of your job, so your strengths lead and your time goes where it matters most. We discuss: • How to design workarounds that fit you • Turning leadership coaching into action you can use • Investing in people and culture for better results • What HR really does and how to partner with them • Understanding your rights and the role of HR in conflicts   Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.   Michelle Griffin is the founder and CEO of Griffin Resources, an end-to-end business solutions provider based in Tampa, Florida. Since founding her company, Michelle has built Griffin Resources into a comprehensive organization offering HR outsourcing, talent acquisition, sales strategy, and operational support services on a fractional, hourly basis with no monthly retainer requirements.  Griffin Resources distinguishes itself through its strategic approach to talent acquisition, going beyond simply filling vacancies to consider clients' long-term vision and aligning human capital with organizational goals. The company's innovative recruitment methods include behavioral and cognitive assessments, structured interviews, and ATS optimization to ensure the best match between candidates and companies.  Prior to launching Griffin Resources, Michelle served as Head of Human Resources at ConnectWise and Human Resources Director for Homes by WestBay. Her expertise spans corporate recruiting, compliance, payroll, employee benefits, and talent development.  Michelle holds a PhD in Industrial-Organizational Psychology from Grand Canyon University, along with a Master's degree in the same field. She remains active in her professional community, formerly serving on the Board of Directors for HR Tampa in College Relations.  When not helping businesses optimize their operations, Michelle enjoys traveling and supporting various philanthropic causes, including High Hopes in High Heels and Shriners Hospital for Children.  Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed we welcome Chris Donaldson for a practical look at how small choices, real mentorship, and clear procedures shape everyday work. Join us as we discuss: 🔹  Vertical relationships and practical mentorship that lifts every level 🔹  Why the little things in your work compound over time 🔹  The ripple effect of “crying wolf” 🔹  Transferable skills that travel with you from role to role 🔹  Clear operating procedures that reduce avoidable conflict Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration. Chris Donaldson is a native of Northwest Tennessee and the founder and CEO of Tencom Services, Inc., an IT Services company serving as an outsourced IT provider for businesses across the country since 2001. He also leads the nonprofit entrepreneur center The Mill Workspace in Dyersburg, TN. His work with The Mill revolves around helping businesses start and grow across all nine counties of Northwest Tennessee. He and his wife and business partner, Joanna, have two children and live in Dyer County. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManaged #Leadership #Mentorship #WorkplaceConflict #ProcessImprovement

This week on Conflict Managed, Rachel Shaw joins us to share how we can make difficult conversations a normal, productive part of workplace life. We talk about: 🎯 Excellent HR in action 🎯 What to do if you’re conflict-averse 🎯 The power of process 🎯  Being open and willing to be wrong 🎯 People feel your intent (and if you genuinely care) 🎯 ADA (The Americans with Disabilities Act): creating as many “yes” responses as possible and supporting people through difficult transitions 🎯 Listening to your workforce   Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration   Rachel Shaw is the President and Principal Consultant of Shaw HR Consulting, Incorporated. With more than 20 years of executive-level Human Resources experience, Rachel is recognized nationwide as a leader in helping public and private sector employers manage their most challenging disability-related personnel issues. Rachel and her team provide comprehensive solutions to employers on how to successfully manage the interconnected roles of human resources, workers’ compensation, and disability compliance to successfully reduce litigation, the costs of claims and improve employee-employer relations throughout the process. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.   #ConflictResolution #WorkplaceCulture #LeadershipDevelopment #HRBestPractices #CommunicationSkills

This week on Conflict Managed, we’re joined by Jordan Peace, CEO of Fringe. We explore what it means to create a workplace where people feel seen, supported, and empowered. Topics include: The professional payoff of boldness and courage Cultivating curiosity as a leadership strength Building trust and loyalty across teams Challenging the false stories we tell ourselves Rethinking what gets rewarded at work Why putting humans first leads to lasting success Listen on your favorite podcast platform or on YouTube: @3pconflictrestoration   Jordan Peace is a former financial planner turned HR tech entrepreneur who’s redefining how we think about employee experience. At Fringe, he’s leading the charge in replacing outdated perks with lifestyle benefits that actually meet the needs of today’s diverse, remote, and values-driven workforce. Under his leadership, Fringe has raised approximately $30 million, scaled to $50 million in revenue, and is preparing to launch a fully rebuilt platform that combines rewards, recognition, wellbeing, learning, gifting, and more into one seamless human-centered experience. Jordan brings a fresh and empathetic lens to business growth, leadership, and culture-building. He’s known for his story-driven and emotionally intelligent approach to both product design and team dynamics. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #WorkplaceCulture #LeadershipDevelopment #TrustAtWork #EmployeeWellbeing #ConflictResolution #Podcast

This week on Conflict Managed, Alejandra Ramirez shares how the Head, Hearts, & Hands framework builds trust, strengthens culture, and aligns teams for success. Listen in to discover what it really takes to create a healthy, thriving workplace. 🎧 Conflict Managed is available wherever you get your podcasts, and on YouTube @3pconflictrestoration. Internal communications strategist Alejandra Ramirez is a veteran culture builder with nearly two decades of experience transforming organizations through strategic communication. After 15 years leading communications in Big Law, she founded Ready Cultures, where she helps organizations turn their workforce into their biggest differentiator. With expertise in crisis communications, executive communications, team alignment, and scaling communications systems, Alejandra brings practical solutions for organizations struggling with misaligned messages and disconnected teams. Her proven approach helps leaders build trust, boost productivity, and create sustainable cultural change that impacts the bottom line. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictResolution #InternalCommunication #WorkplaceCulture #LeadershipDevelopment #TrustAtWork #ConflictManagedPodcast

Toxicity doesn’t just appear—it grows when we avoid tough conversations. This week on Conflict Managed, Alan Laderman joins me to talk about how to turn crushing feedback into growth, root out toxicity before it takes hold, and embrace the power of direct communication. Listen now to learn how being coachable can transform your workplace culture. Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration. Alan Laderman is an entrepreneur and innovative restaurateur with over 15 years of experience turning concepts into successful businesses. He is the driving force behind several standout dining destinations in Northwest Tennessee, including Sammies, The Grind Mac & Cheese Burger Bar, and Woodfire Pizza Kitchen. At Woodfire, Alan led the transformation of a historic space into a vibrant restaurant that blends Southern hospitality with Italian flavors and nostalgic ‘80s and ‘90s influences. His work earned him the Northwest Tennessee Cornerstone Award, recognizing his impact on the region’s culinary landscape. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictResolution #WorkplaceToxicity #LeadershipDevelopment #CommunicationSkills #ConflictManagedPodcast

This week on Conflict Managed we’re joined by Mark Astor for a conversation about what it really takes to run a successful business and a healthy workplace. We talk about: Why structure matters: the role of policies, procedures, and systems in keeping conflict at bay The journey, challenges, and rewards of building a small business from scratch How to hire well, delegate wisely, trust your team, and let go of control Staying mission-driven and making sure your employees understand the “why” behind the work Join us as we explore the connection between taking responsibility as a leader and creating a thriving business where people want to work. Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration. Mark was born and raised in the United Kingdom. He came to the US for college where he received his Bachelor of Arts Degree from the University of Michigan in 1990, his Juris Doctorate from Nova Southeastern University College of Law, and his Master of Laws Degree (L.L.M.) from American University. Mark began his legal career as a Palm Beach County Assistant State Attorney and served as Chief of two different County Court Divisions and, thereafter, was promoted to a felony trial division. He has handled thousands of cases ranging from first-degree misdemeanors to Capital Murder. In February 2016, Mark formed a concierge law service dedicated to helping families and individuals suffering from substance use and mental health disorders. Together with his experienced team and using the tools and resources only available to an experienced practitioner, Mark has been witness to many individuals experiencing the miracle of HOPE and recovery. When he’s not working in his law practice, Mark empowers members of the community by teaching Krav Maga. He also enjoys an early morning work-out believing that a healthy body leads to a healthy mind. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManaged #LeadershipDevelopment #SmallBusinessSuccess #WorkplaceCulture #MissionDriven #Podcast

This week on Conflict Managed, we welcome Dr. Ute Liersch for a thoughtful conversation about navigating life and work with courage and clarity. We explore: How you want to show up in the world Focusing on behavior instead of judging the person What courage really feels like Owning and handling personal mistakes The hidden harm of toxic positivity Why creating doubt in your own beliefs can help you grow Building resilience by learning to yield rather than break   Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.   Dr Ute Liersch is a Chartered Counselling and Coaching Psychologist with over two decades of experience in navigating the complexities of stress, leadership, and change. Neurodivergent and a cancer survivor, she brings both clinical precision and lived depth to her work. Known for her calm authority and elegant pragmatism, Dr Ute helps people lead — and live — with psychological clarity and emotional integrity. Her work spans trauma-informed leadership, functional communication, and sustainable high performance, and she’s trusted by organisations from Biogen UK to The Soke and Birkbeck University. She is the author of A Minimalist’s Guide to Becoming Resilient, a practical and psychologically rich resource for those ready to shift from overwhelm to embodied clarity.  Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed, we welcome mediator and educator Richard Birke for a thoughtful conversation about what’s said, and what’s underneath, in conflict. Tune in as we explore: • How the unusual grabs our attention • Listening without (negative) reaction • The desire to be “further from the bear” • Needs vs. how we try to meet them • A simple listening tool: the 5-second pause • Always take the high road • Asking yourself: What do I want? What’s available? What if nothing changes? Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration. Richard Birke is the chief architect behind JAMS Pathways. Drawing from his leadership experience within the JAMS Institute, Mr. Birke will leverage his wealth of wisdom and knowledge to ensure JAMS Pathways delivers industry-leading service to help clients navigate conflict. A 30-year veteran in the field and in the classroom, Mr. Birke is a hands-on leader and has won two national writing awards for his work in the psychology and neuroscience of mediation and negotiation. Additionally, he has taught dozens of innovative courses around the world, given hundreds of lectures and speeches, and mediated complex disputes involving such matters as an international child abduction, civil rights and the creation of national wilderness areas. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManagedPodcast #WorkplaceConflict #ProfessionalGrowth #Podcast #WorkplaceWellbeing #ActiveListening #LeadershipDevelopment #ConflictResolution

This week on Conflict Managed we welcome Jess Baker. Join us as we discuss: Developing self-belief, resilience, and confidence Super-Helper Syndrome: A Survival Guide for Compassionate People Ruminating on things that don’t matter Untapped potential at work: looking for and developing empathic and compassionate colleagues ‘Powered By Empathy’ YouTube channel 🎧 Conflict Managed is available wherever you get your podcasts, and on YouTube: @ 3pconflictrestoration. Jess Baker is a Chartered Psychologist, an Associate Fellow of the British Psychological Society, and a leadership coach. Her award-winning book, The Super-Helper Syndrome: A Survival Guide for Compassionate People, has been translated into several languages. Jess speaks at conferences and festivals. She’s a regular commissioned writer on the subject of leadership and workplace wellbeing. Over a thousand people have been through her programme, Tame Your Inner Critic. As an expert on the welfare of helpers she offers her services on a voluntary basis to charities including NSPCC and CarersUK. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictResolution #WorkplaceConflict #ListeningAtWork #LeadershipSkills #Compassionate #Empathy #Resilence #Confidence

This week on Conflict Managed we welcome James Terry. Join us as we discuss: Acting for your good and the good of others Talking with instead of at coworkers Disagreement may feel uncomfortable, but do it anyway How and why to develop the virtue of courage Foundations of a great team: professional respect and honesty in communication Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration. James Terry has worked in the HR and staffing sector for over 15 years and holds an MBA from Carnegie Mellon University. Throughout his career, James has built expertise in strategy, sales, and leadership, with a focus on driving high-performing organizations. His experience has broadened through assignments in multiple countries, delivering results in collaboration with local teams. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictResolution #WorkplaceCulture #LeadershipDevelopment #EmployeeEngagement #HighPerformingTeams

This week on Conflict Managed we welcome Amy Pechacek.  Join us as we discuss: ✔️ Career shifts & lifelong learning ✔️ 15% tech skills, 85% people skills ✔️ Assertive ≠ aggressive ✔️ Why everyone needs a coach ✔️ Matching vs. choosing your energy Tune in and rethink what it takes to lead, grow, and thrive at work. Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration. Amy Pechacek is an international speaker, leadership expert, and founder of Alpstra & Co. With a background in education, organizational leadership, and business development, and a passion for personal growth, Amy helps build resilient teams through emotional intelligence, intentional leadership, and real-life transformation. Drawing from her own powerful journey of overcoming adversity, she equips others to navigate conflict with clarity, compassion, and courage. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManaged #WorkplaceCulture #LeadershipDevelopment #InterpersonalSkills #CareerGrowth

This week on Conflict Managed we welcome John Warner Jr. Join us as we discuss: Personal responsibility in conflict Misaligned expectations Working with family Integrity, mentorship, & managing change Bridging generational divides at work Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration. John Warner brings over five decades of legal experience and community leadership to our conversation. A graduate of Memphis State University Law School and former JAG Officer in the U.S. Army, John has practiced law in Union City, Tennessee since 1971. His diverse legal background spans agricultural law, estate planning, and business formation, with early roots in journalism, military justice, and public service. Throughout his life, John has remained committed to civic involvement. He now practices alongside his son Jack, focusing on helping locally owned businesses and families navigate legal processes with care and clarity. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #WorkplaceConflict #LeadershipDevelopment #ProfessionalGrowth #ConflictResolution #WorkCulture    

This week on Conflict Managed we welcome Taneum Fotheringill. Join us as we discuss: 🟨 Exploring and identifying your personal values 🟨 Intentional mentorship 🟨 What do you want out of work? 🟨 Managing up, down, and sideways 🟨 Understanding the shifting power dynamics in your workplace Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration. Taneum Fotheringill is passionate about bringing people together and empowering community leaders—whether they identify as leaders or not. As the Director of Programs and Partnerships at Rural Assembly, she builds strong local connections that are the foundation for national narrative work supporting inclusive, rural communities. With a background in nonprofit program management, Taneum has a knack for guiding and connecting people to create meaningful community impact. Previously, at Citizen University, she supported over 120 local leaders in implementing civic engagement programs and developed strategies to strengthen their networks. She's also a proud volunteer advisor for the Washington YMCA Youth Legislature, where she helps teens from across the state engage with democracy. With degrees in Public Affairs and Humanities for Leadership from Seattle University, Taneum knows the value of pairing practical tools with human-centered ideas. Taneum enjoys collaborating with colleagues to make work life better by focusing on relationships, shared history, and thoughtful processes. When she's not working, she's likely knitting and reflecting on the threads that bind us all together. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManagedPodcast #LifelongLearning #WorkplaceConflict #Mentor #ProfessionalGrowth #Podcast #WorkplaceWellbeing

This week on Conflict Managed, we welcome Regina B. Newson, seasoned mediator and life coach. Join us as we discuss: 🔹 The personal cost of staying in conflict too long 🔹 The art of mediation—what it is and what it isn’t 🔹 Regina’s own story of not being heard at work 🔹 How to recognize when it’s time to stop arguing 🔹 Why some conflicts start from within us 🎧 Conflict Managed is available wherever you get your podcasts, and on YouTube: @3pconflictrestoration. Regina B. Newson is a Tennessee Supreme Court Rule 31 Listed Mediator with decades of experience. A former social worker, HR consultant, and EEO investigator, she’s been mediating since 1995 and was a founding member of TAPM (Tennessee Association of Professional Mediators) and its predecessor MAT (Mediation Association of Tennessee. She also served as TAPM’s newsletter editor for over a decade. Raised on a farm in Arkansas as one of eight children, Regina brings deep wisdom and lived experience to every conversation. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictResolution #MediationMatters #WorkplaceConflict #ListeningAtWork #EmotionalIntelligence #LeadershipSkills #StopArguing

This week on Conflict Managed we welcome Gary Martoccio. Throughout his legal career, Gary Martoccio has focused exclusively on representing employees against employers. Gary has earned a reputation for his commitment to advocating for workers’ rights and securing justice for his clients. Gary’s practice spans both in State and Federal Court, as well as before the Equal Employment Opportunity Commission (EEOC) and equivalent State agencies. With a keen understanding of employment law, he navigates complex legal landscapes to ensure that employees receive the representation they deserve. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.