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Tom Decker, author of "When Can You Do It?", a sales process for home service professionals joins Jim Klauck on this episode of Bring On Success. Tom wrote the book - When Can You Dot It: When Can You Do It?. Get It On Amazon Here! By following Tom's "When Can You Do It?" Sales Process you will learn and understand how to WOW your customers, how to make them see that you are offering is superior to anything your competition may have. You will se you ticket average, your closing rate, your commissions, and your bottom line increase exponentially. Being the best in-home salesperson in your company is within your grasp. You just need the right process. When Can You Do It? is that process.   To contact Tom Decker you can email him- tom@theatticdepot.com   Enjoy the show!

Welcome to Bring on Success at 50 Plus, where we delve into solutions for common challenges faced by the 50 plus community. In this episode, host Jim Kay is joined by Tom Decker, the innovative mind behind the ABC Pillow, to discuss how this revolutionary product can transform your sleep. From its adjustable, breathable, and comfortable design, the ABC Pillow offers the ultimate sleep solution tailored to individual needs. Join us as we explore the art of achieving a restful night, learn about a special offer exclusively for our listeners, and discover the keys to a pain-free, productive life. Whether you're dealing with sleep disorders, neck pain, or simply want to improve your daily energy levels, this episode is packed with insights and a fantastic deal you won't want to miss. Tune in to revolutionize your sleep today!

Join Brigham Dickinson, the powerhouse behind Power Selling Pros, as he shares insights on how to transform customer service in the home service industry. Discover how his passion for Spartan Races ties into his philosophy of helping business owners enhance their customer interactions and boost sales. Brigham discusses the importance of well-trained Customer Service Representatives (CSRs) and technicians, emphasizing the need for creating 'wow' experiences for customers. Learn about the unique training programs at Power Selling Pros that guarantee an 85% closing ratio, ensuring that contractors are the preferred choice for homeowners. Dive into real-world examples and strategies to overcome common challenges faced by service professionals. From handling difficult calls to fostering relationships with customers, Brigham reveals how soft skills can make a significant impact on service revenue. Explore the role of AI in the customer service landscape and why human connection remains crucial. Whether you're a small business owner or part of a large organization, this episode offers valuable lessons on elevating your customer experience and standing out in a competitive market.

Jim Klauck's guest on this episode of Bring On Success is Michael Gerber. On this episode, Jim interviews Michael Gerber of E-Myth fame.  The main takeaway is to "Work On Your Business And Not In Your Business". Michael E. Gerber is a true legend of entrepreneurship. Inc. Magazine called him "the World's #1 Small Business Guru." He started over 40-plus years ago addressing a significant need in the small business market: businesses owned primarily by people with technical skills but few business skills, and no place to go to get meaningful help.   Original Air Date: January 8, 2009

Marcus Sheridan from Impact, a digital marketing agency helping small businesses gain exposure and credibility through strategic content marketing, joins Jim Klauck on this episode of Bring On Success. Marcus wrote the book They Ask You Answer : They Ask You Answer. This book has changed the lives of many business owners.  On this episode, Marcus tells his story of how he and his partners almost lost their swimming pool business due the recession back in 2008. In this episode you will learn how adding content through, blogs, audio, and video will not only bring your company credibility but will also help to rank on search engines such as Google. To contact Marcus you can email him- marcus@marcussheridan.com or schedule and appointment - https://www.impactplus.com/services/schedule-now Enjoy! Podcast Episode Transcription:   Welcome to the bring on success program everybody I am Jim Klauck I have a great guest today he's an author he's a speaker he's an entrepreneur he's a business owner and last but not least besides a fisherman he is a husband and father Marcus Sheridan welcome to the program it's real to be here Jim we're gonna have a good day we are going to have a great day a fantastic day I'm living the dream I know you are we had a chance to connect a few weeks ago in Orlando and it was a pleasure meeting you there yeah yeah great time in Orlando and you know it's that time of year getting around and speaking to a lot of different audiences and you know my favorites are the blue collar ones I've done a bunch of those uh so far this year so it's great it's great to see some of the movements out there too it's crazy just last week I was with um um a group of blue collar folks and they said so let's talk about Ai and I was like I never thought in 2023 I was going to be talking about AI with blue collar but it's what's up that's what's happening man so a lot of things happen in this world right now actually when you spoke at the soft wash a palooza conference somebody had brought up chat GPT yeah and I'm like oh all right Marcus catch the ball and run with it and you did great I mean because that's the big thing now I mean everyone's trying this thing out right and you know I've heard that maybe Google's going to have to really catch up I've even heard rumors are going to go out of business but they probably won't well they've been working on something uh for a while and they've they actually have a system uh it's it's in some beta and they've got some testers out there already I mean you know what what happened though is is Google's trying to be a little bit more conservative in terms of launch Chat GPT comes out first to Market really with something aggressive like like well chat GPT and and then suddenly   you know there's more boardroom meetings happening at Google over the last 60 days than there have been over the last   like five years right but that's but that's what we see in the history of   businesses again and again and again oftentimes we don't move until we're forced to move   by our competition and the great ones and not that Google isn't great as a   business I mean whatever you want to say about them I mean they their their results speak for themselves right in   terms of the impact they've had on on the world and on our lives and you know their verb for Pete's sake right but   thing about it is that if you can be proactive as a business and not wait for   your competitors to do this that whatever the thing might be you know I was I was uh just and I know we're   jumping ahead here but I was had this uh a couple uh roofers come to me a roofing 2:40 conference the other day and they said Marcus we heard you like three years ago and we put a pricing calculator on our   website which they were one of the first in the entire Roofing industry to put a pricing calculator on their website uh 2:51 and most people listen to this right now would say there's no way a roofer could put a pricing calculator on the website and of course they did it and they're 2:56 killing it because of it now what happens though is they do it and then two others do it and then four others do   it and then it becomes the norm in the space and it gets to the point where if you don't have one well you're not in   the game just like there's a lot of people that resisted even a website right in 2000 and of course today you   you you would never think about a business without a website and we're getting that way with a lot of these other elements of let's call it the the 3:23 buyer's Journey like calculators for example yeah you know what's interesting is you brought up something right now 3:29 that I talk about all the time if you go back and I started my business check a 3:35 pro back into 2005. back in 05 there were home service companies that were just getting a website and if you go 3:41 back prior to that everyone had to get a fax machine at some point they had to get an email they had to get a website 3:49 social media and now podcasting and videos are huge and it's it's just 3:56 amazing and if someone doesn't do video if they're not doing podcasting and that 4:02 type of thing if they're not educating their customer then they are way behind and this is a 4:08 great segue to they ask you answer your book why don't you give us a little history of what 4:15 happened back in 2008-ish with your swimming pool company river pools yeah 4:20 so I started a swimming pool company in in 2001 out of college with a couple buddies and things were going okay for 4:27 us we were fighting to grow it but then 2008 2009 we've got the crash and we 4:33 legitimately were going out of business I talked to a few different Consultants they all said I should file bankruptcy 4:40 but the problem was as you know Jim and many of your listeners know business was tied to my houses and so my home or my 4:48 business partner's homes and so I lost my home if we would have lost the business and we said we've got to figure 4:54 out a way how to how to save our our company and that's when I started and by 5:00 the way that's the beauty of pain and suffering it forces us to do things that otherwise we wouldn't do right it's 5:05 always when we're in The Valleys of life right to that we find some of the greatest Innovations and ideas and we'd 5:13 pull it out of us sorry to interrupt you but yes yeah when I mean when you're down on the ground getting your teeth 5:19 kicked in you realize is that I am way greater than I thought I was and when 5:24 things were good and you're riding the great economy wave and you're like oh this is easy you really don't appreciate 5:30 what you can do when you've been beaten up like what happened to you guys in 08. yeah it's that ntl phenomena nothing to 5:37 lose right and so when you got nothing to lose suddenly the world is your oyster and so I started to read about 5:44 the internet and because I had recognized how I was changing how I was starting to use the internet for 5:49 everything and how I was starting to vet company so much more and become more and more informed as a buyer right so as I 5:57 was researching online and seeing all these fancy phrases like inbound marketing and content marketing and social media blogging whatnot what I 6:04 heard in my simple pool guy mine was you know Marcus if you just obsess over your customers questions worries 6:11 fears issues concerns and you're willing to address those on your website through 6:18 text through video through audio right then you just might save your business so I said well shoot if there's one 6:24 thing I can do is I can obsess over those questions worries Furious issues concerns I can address those on our website that's what I'm going to do 6:30 we're going to become the best teachers in the world when it comes to in our case fiberglass swimming pools and so 6:35 over the next two years every single night literally every single night I'd sit there and write an article or 6:42 produce a video on my website after everybody in my house had gone to bed and uh addressing a question a worry a 6:49 fear and we became the most traffic swimming pool builder website in the world 6:55 and it saved the business and I saw that it was working so well that I started to write about what I and what we were 7:02 doing as a company and eventually that would become a book called they ask you answer and they ask you answer it's now been read a couple 7:08 hundred thousand times around the world and it's been embraced by a lot a lot of businesses a ton in the Home Services 7:13 space it does extremely well because if you look at it anything that involves 7:19 heavy decision making and research um 7:25 and especially works well when you sell in the home 7:31 they ask you answer it's just a home run for this and so they ask you answer has 7:37 been embraced by lots of people uh within different Home Improvement home services and uh it's very very 7:45 exciting it's very cool to see and I'm getting crazy case studies almost every day now from people around the world 7:50 I'll tell you what's really amazing about this and correct me if I'm wrong but you're the Pioneer in this so when 7:58 you were desperate back in 08 and I've I've read your book four times 8:04 I'm a big fan right I I mean I I'm telling you we have adopted your system 8:10 um and and we basically subscribe to it if you will for for our clients and it you know it just makes sense so back in 8:17 2008 here you are you're you're scratching and clawing at anything you 8:23 did not know your investment at three o'clock in the morning by writing articles and blogging and and recording 8:29 videos was going to pay off did you I didn't know but I knew that was the 8:35 only real in my mind option at that point we we didn't

Kevin Knebl is an International Speaker, Author, Trainer and Joie de Vivre Coach whose clients include small, medium and Fortune 500 companies. He's an in-demand, leading authority on Social Selling, Relationship Marketing, LinkedIn and Twitter with a healthy dose of Personal Development and Humor blended in for good measure for conferences, conventions, company trainings, and many other events. Kevin is the coauthor of The Social Media Sales Revolution: The New Rules for Finding Customers, Building Relationships, and Closing More Sales Through Online Networking (McGraw-Hill). Kevin is also a contributing author of Learn Marketing with Social Media in Seven Days (Wiley). Reach out to Kevin -  Kevin Knebl.   Enjoy the show!

Zack Viscomi from The Celebrity Branding® Agency, a multi-media, Marketing, PR, and Branding Agency that is dedicated to Celebrity Branding® entrepreneurs and professionals as experts in their fields of business marketing, joins Jim Klauck on this episode of Bring On Success. In this episode you will learn how positioning yourself as an expert in your field sets you apart from your competitors. In today's world, your prospects and customers have many choices of providers.  They are also educating themselves more and more online by listening to podcasts and watching videos. To learn more about how to be an expert in your space contact Zack!  You can email him- zack@celebritybrandingagency.com  or to learn more about how Zack can help you become an expert - https://celebritybrandingagency.com Enjoy the program!   Jim Klauck's Contact: jim@theradiopitchman.com www.JimKlauck.com www.TheRadioPitchman.com  

My guest on today's Bring On Success podcast is Jody Underhill from Rapid Hire Pro. Rapid Hire has decades of experience in the digital marketing world. They use technology to change the future of the recruiting world. Rapid Hire has combined technology and social media with state-of-the-art systems and processes to revolutionize lead generation for recruiting. The process is rapid and we get to the candidates quickly. Check out how Jody and his team assist small businesses with their recruiting and hiring needs. Check out Jody's company here - Rapid Hire Pro Rapid Hire Pro. Podcast Transcript: Welcome to the Bring On Success Program. I have got a really interesting topic and when I say it, many of you might kind of yawn and go. Oh, really? Yeah, it's about hiring team members. I know that's not our favorite thing to do. And dealing with team members sometimes is difficult. However, I have a guest on the program today. He's become a friend of mine. His name is Jody Underhill from Rapid Hire Pro and he's gonna talk to us today about some unique ways to go fishing for new team members. Jody, how are you doing? Doing great, Jim. Thanks for having me on. Absolutely. You're welcome. It's great to have you here. Your business model is different and I love different. I do something that's different. So, but the only problem is is when you're at a bar somewhere and someone says, hey, what do you do? I guess you could say that you kind of recruit for companies. But if they really want to know how you do it, it's gonna take a little bit of time. Right? Yeah. Basically I tell them, is it, I break it down like this instead of being a recruiter which most people have a preconceived notion of what that is. I explain to them instead of marketing for customers, what we do is we're marketing for employment candidates. Um And that's really what we do that. And then also, you know, we then we help qualify the right type of candidate for them to interview. And that way I can kind of simplify it, then they can kind of, they understand about marketing for customers and then marketing for candidates makes it easier for them to kind of make the connection. Yeah. So you place ads in newspapers, right? I'm joking. Um So, so that was the old thing years ago, right? People would, would put classified ads out there, help, wanted looking for and things are totally different. There's been the great resignation, there's COVID, uh you know, electronic media, social media is used so much now and you have kind of this unique way of getting a message out there to people who are really qualified to work at one of your clients companies, but they're not necessarily even looking, but you kind of snag them and they're intrigued and they could be some of the best team members ever. Yeah. So it's one of the things, I mean, right off the bat, there is nothing wrong with job works like indeed and simply simply hired zip recruiter, there's nothing wrong with them. But if they're there, but you are limiting yourself if that's the only place that you're fishing. So what we do this a little different. Ok, we bring leads from those places as well. But we actually run ads on social media through like Facebook and Instagram because we want to get information in front of people whenever they're not necessarily looking for a job, whenever they're just scrolling through social media. And we started doing it in the trucking industry, first of all, because you can, truck drivers are usually not over, you know, looking on job boards, we gotta to get their attention. And so we then we mapped it over to doing it for home services. And the difference is you, granted, you can't limit who sees the ads because that would be discriminating. So you have to show it to everyone, but by showing it to everyone, it does a couple of things, it might not be your perfect candidate that sees it. But if their spouse or their parent or their friend sees it, they can share it with them. Um The other thing that does is build, build your brand awareness in the community because just about everybody's out there on Facebook, scrolling through on Facebook or Instagram. Um that way you're getting brand recognition and it also brings attention to people going, hey, let me take a look at this. It might be something better than where I'm currently at. With that in mind. You gotta do something that's gonna get their attention. So it's a little bit tougher than they're posting on a job board because they're, they're going looking for a job on social media. They're just scrolling through. So we gotta do something to catch their attention to make them stop and take a look at it and then it'd be intriguing enough for them to go. Yeah, let me check this out and give you my first name, last name, email and phone number so you can start communicating with me. So just like getting a lead for a customer, you're getting a lead for an employment candidate. It's interesting. Now, I want everyone to understand that I don't have any experience in the next thing I'm gonna mention because I've been married 25 years. But I understand that there are some sites out there, some some apps where you can do this to find a date that's like a place, a job board where someone would go look for a job, right? But what you guys do, Jody is you put your pretty picture out there on Facebook and then someone says, hey, you're good looking. I may want to date you, right? Is that, is, is that what we're talking about? Yes. So what we do is we make sure that we use, we don't use stock images. We want, we need images of the company's employees with logo shirts on actually doing work pictures of the wrapped vehicles, you know, so good branding goes a long way. Um, that gets their attention and then, you know, having the items on the graphics so that, you know, the pay the benefits, those kind of things to get them to like. Yeah, hey, I might want to date you. Right. I may want to take a look at seeing if, you know, seeing if you, you might be a good fit for me. So, yeah, that's exactly what we're doing, but we're not taking them straight to, you know, we're not taking them straight to. Let's go, let's go on, let's go straight to the hotel. We're going on a couple of dates with them, right? We're, we're going to uh we're gonna know each other a little bit. Well, we're gonna share some information with them. They're gonna share some with us and we're gonna walk through a process of both parties getting to know another to see if it's going to be the right fit in the end. So kind of like dating. Yeah. Yeah, it's, it's dating, you're courting them, you're, you're getting them to be attracted to the opportunity through imagery and, and I'm sure text uh do you use video in this as well? Yeah. So what we do, we do use video a couple of ways. One is we, when we run ads, we have videos mixed in there because you know, we want to be that video that pops up in the middle of them watching a video. I know it seems annoying but it gets the conversions. But what we do when we bring them in, we, we run them through like a communicate process of, first of all, we're sending them a, a text message, an email and a voice drop right off the bat with a picture of the ad. So they don't forget that they filled out the form. So that's what most people say with social media is that they don't remember filling out the form. But whenever they get a text with a picture of the ad within about five seconds of when they filled it out, they don't forget that they filled it out and we do that to get them to fill out an application. Once they do that, we can move them over to doing a couple of different assessments. And once we have the assessment, then where the real video comes into play is we have them do an automated video interviewing and what that does, it allows our client to see what they look like, how they communicate. And if it's somebody that they even want to take the time to have an in person interview with and on those videos, you never know what you're gonna get because we have people that don't bother to get out of bed or they're driving when they do it. And my favorite one is the guy in Las Vegas who said in a company truck with a logo shirt on answers the first question, doesn't realize it rolls over. Question number two. And then about, after about a minute of tapping around, he picks up a one hitter pipe and fires it up. So that is hilarious. And it was like, he was like, my first time, I guess that was the end of that candidate. Yeah, he probably, I think that like, no, we got it. Yeah. What? Oh my gosh, we got it. And, you know, speaking of that in home service where you spend a lot of time and I do as well. All my clients are home service professionals and you and I work from different angles to support our, our home service clients. Um One of the biggest issues is finding a qualified candidate, not just someone who can turn the wrench, but someone who doesn't have a rap sheet, someone who wasn't in jail last night. Um someone who isn't on drugs, not to mention all the other emotional issues they could have. How do you manage that? Like how do you sift through that? Because we know in home service, you know, it's tough. Well, a couple of things is right off the bat, like with the video interview with a skills assessment. First of all, and the personality assessment, you can tell what their motivators are. And if it's somebody that looks like they're going to, their motivation is gonna match with your company culture to begin with with that, then the video interview, let you see what they look like, then tell you if they have teardrop tattoos, you know, which, you know, you don't want that or those kind of things. And after you've actually done an interview with them, the next step in that and when you make an offer letter, if they accept it is to, then what we, one of the things we do is we also do criminal background checks, drug screening a

A friend of Jim Klauck,  Tommy Mello, founder of A1 Garage Door Service joins Jim today on this episode of Bring On Success. Tommy's latest book - ELEVATE was released this past week and is available with this link - Tommy wrote the book ELEVATE : Build a Business Where Everybody Wins - ELEVATE. This book will change the lives of many home service business owners.  On this episode, Tommy tells stories of how he has built a $200,000,000 home service company through elevating his team! Enjoy! Here’s a fraction of what you’ll learn from Tommy's book:   ✅ The structure to Elevate your team and build a company that runs by itself. In their best day they sold $512,000 and Tommy wasn't even there.   ✅ Why most advice about Culture sucks, and the right way to build a culture of A-players for your company. Tommy has 700+ employees in 19 states, and his company’s retention rate is through the roof.   ✅ How to create a magnet for talent, so you'll have the best employees begging to work for you. Last month Tommy hired 50 new technicians.   Go get your copy now at:   ➡️ https://book.elevateandwin.com/jimklauck   Podcast Episode Transcription:   My friend Tommy Mello is joining me here on the bring on success show hey Tommy how are you good Jim pleasure to be here I always love these intimate sessions with you yeah with you buddy you know it's great so just read your new book it just came out everybody's talking about it elevate the five pillars it's you know really kind of a simple you know simple idea the way you set up the book and it's all about elevating your team of course you have to build the team and you elevate them and you reward them talk a little bit about the book yeah so it's five pillars leadership culture marketing recruiting systems and it really is about elevating your mindset and everybody around you I just did a shop tour with three companies and I was just explaining what is your guys's goal what do you wanna be what's your dream what's your life look like when you hit what you want you gotta have a meeting of what you wanna hit you gotta have a mindset and the book is really about just elevating build the business where everybody wins the employees win the clients win I win my partners win the vendors win and the whole industry wins and I think that in life we're taught we went and lose I just had one of my buddies Jake that's out of California um he said I can't put your book down my mind is racing it won't stop I want to grow just not my business but the people involved and you know the message goes on and on it's a couple of paragraphs but it's the ultimate compliment when somebody reads it and it's not a big book I mean it's easy to digest yeah it's easy to Lev was in the book and he said Tommy I read your book 3 hours from soup to nuts and that's what I wanted to keep it simple concise I love I I've started to really enjoy writing books and this book took Me 2 years and I think I'm gonna get faster because coming up with systems but you know first I had to figure out what the biggest things that wanted people to take and those were the pillars and these five things are just going to they're going to blast people through their mindset and the walls they have no absolutely OK so in chapter two that's the first pillar it's leadership when you touch upon what people would find in that chapter yeah so I tell stories throughout the book Tom how wrote the foreword I think the main goal of the leadership is you gotta lead by example lead from up front you know that there's a lot of chapters in the book I just are finishing the audible and it's interesting I tell a story of just we recently partnered with me and what P is able to do to accompany a smaller company by putting in systems and getting the right leaders it's amazing I feel like everybody's getting tested right now to make sure they're at a level that could go to a billion dollars and it's about growth mindset and leaders look Simon cynic wrote a book leaders you'd last and leadership is not just about tracking KPI's it's about building relationships and it's about caring and that's really what this whole book is really all about yeah and then culture is a bad word marketing is my passion and marketing I look at as recruiting marketing is very similar people don't look at marketing the same way for recruiting and it's a shame yeah no this is important um you know the recruiting piece is critical and HR is generally the most expensive piece of any business labor there's no question no almost every business it's also often for the leader for the business owners and some managers the most difficult thing because people aren't machines they have emotions they're all different they're not all motivated by the same thing and that's where I believe a lot of businesses struggle is managing people because just because you're a good technician as an HVAC guy and you leave the company to start your own so now you so you were a tech and now you start your own business and now you're like well I'll still be a tech and I'll hire people and I'll manage people then you find out well I don't like to manage people and how come people don't listen to me and how come they're not like me and how come I tell them to stay at home because I can do it better you've done something amazing by finding hiring and training and then managing a great team yeah you know what I learned this from Levi he says you've got to recruit you got to Orient well recruit hire Orient train and then retain and I our levy share some stories in there about him and his dad working for his dad and what just the nightmare the business could be without systems and processes in place you know bringing on Jody with Brad and hire really helped me understand that I was going fishing in the same spot everybody else was so looking outside of the box to find people and understanding attribution models of creating framework for hiring that we could actually compare to people because we interviewed the exact same way and it's crazy 18 player could run circles around 3:00 or 4B players yeah when you started acquiring a players and giving them systems the business becomes fun and al always calls it vanilla because you know you're not firefighting there's everything's kind of running smoothly and every time I get to this point of vanilla I decided to grow and I grow and right now I'm buried because we're going I'm gonna 10X this business again and the framework of 10 Xing is into this book it's can't get rich wrote some stuff on the back I mean it's um Danny Kerr wrote some stuff in here with repeat a breakthrough Academy I mean that it took a few people um because it really hit the points I wanted to iterate in the book and it's really just a lot of great stories it explains you know there was a hockey game and during a power play they were way down 3 three or four enough and it's amazing what a team could pull through when you're when you when you got to get things done and you got the goals and you got the mindset correctly it's really that simple you know if you think about big machines like a McDonald's any big organization has to have systems and if you don't have systems you have chaos you have a bunch of employees running around managers putting fires out and when things are systematized and everyone knows what to do and how to do it there's just less chaos and fire you know I was on this show called American I forget the name of it was years ago American entrepreneur or something like that and I said where were you guys tell me an interesting story about where you guys were recently and the American dream I think the show was called and they said well we just got done with Kentucky fried chicken and KFC now and they open a new store every 11 hours and so my brain started just it went into a new phase of thinking where I was like what would the systems need to be you would have to have a blueprint for this building you'd have to have a leasing you know understanding how to buy the property the site plan the recruiting I mean all in 11 hours how robust that could be and then be able to get the marketing to keep that place slammed it's just absolutely phenomenal when you figure out you look at McDonald's or KFC or subway what they do and how they work their model I was watching something by ray crock about how he figured out you know you probably watched the movie with that came out but the founder figured out that that owning the property where the money's at and how do you grow with the franchise model works and it's never been my cup of tea but it works out well when it's in confined space I think restaurants are a lot easier than home service because we actually we've got people from East Coast to West Coast we gotta drive we gotta book the there's a lot more capacity planning bad city planning at KFC is do I have enough chicken you know and oil not exactly yeah no you're right and the franchise system is actually a great example of one that has to be perfect because the people who often buy a franchise are not necessarily entrepreneurial and they often you know buy a job so they have to plug themselves into a system that is foolproof systems you know people always ask there's that that that show called the prophet and it's Marcus Lemonis says people product process and people ask me which ones my favorite and I would say process because the process picks the people I mean you're right process to ride along forms the checks and balances the background checks the drug tests the driving record tests I mean it makes it simple you know we've got formulas that we know this how many people we need to interview to get the right person and it always changes over the course of 1/4 because we get better and better at putting materials out there that attract eight players but any players find work they're talking to people like gas stations they're asking for the HOA president they're out there to be an

Steve Baker is vice president of The Great Game of Business, Inc. Steve coauthored Get in the Game as well as the update of the number one bestseller, The Great Game of Business—20th Anniversary Edition. Known for his engaging and irreverent style, Steve is a top-rated, sought-after speaker and coach on open-book management, strategy and execution, leadership, and employee engagement. His audiences range from Harvard University to the Department of Defense, and he is a regular at Inc. magazine’s Inc. 5000 Conference. He has served on the Board of the National Center for Employee Ownership (NCEO) and SRC Holding’s Ownership Culture Initiative. Steve is an award-winning artist and lives in Springfield, Missouri, with his trophy wife, JoAnn, and three above-average children.   Click Here To Get Your FREE book - The Great Game of Business The Great Game of Business.   As a bonus you will also get a chapter out of Steve's book - Get In The Game. https://www.greatgame.com/steve   Get Your FREE copy of The Great Game of Business Book (audio version).

Uncle Joe Crisara is America’s Service Sales coach! Joe joins Jim Klauck on Bring On Success to discuss the upcoming True Grit 2023 event being held at the Cosmopolitan in Las Vegas, Nevada, March 2nd-4th 2023. Check out this episode to learn why you and your home service team should attend. Tommy Mello from A1 Garage Door Service will be Kick Off Key Note Speaker on the Day!  Ken Goodrich from Goettle Air Conditioning and Plumbing will be speaking as well. Joe has been helping service companies for nearly 45 years and has performed services for companies just like yours.  Like you, Joe suffered frustration & heartbreak, and poured out the blood, sweat & tears it takes to survive. Over time, Joe has learned to change how he did things and was able to get more traction and better results. Joe is here today to help all of us in service businesses thrive!  Not just survive!  Space is limited to only 200 attendees! Click Here To Reserve Your Seat - Service MVP True Grit.   Imagine your business one year from now…   Your office, service, sales, and installation teams delivering that “WOW” experience to every client.   Your team creating customized premium, mid-range, and economy solutions for every customer.   Your team assisting clients to bring every opportunity to the most profitable conclusion   Motivated team members trained to provide the best service possible in every situation.   See high revenue and profit Online reviews filled with 5-star ratings and glowing praise

Soft washing was developed by AC Lockyer with his knowledge and experience in plant sciences and horticulture. AC knew that the bacteria, molds, fungi, and algae growing on the exterior of buildings were more closely associated with an infection than a stain. Knowing this AC drew from his experiences and combined the technology of treating pests and fungus on plants with compatible cleaning chemicals, thereby inventing a method of soft washing. https://softwashapolooza.com    

Jerry Isenhour from CVC is my guest on this episode of Bring On Success! Jerry and I discuss how small businesses must embrace change, follow systems, and learn to let go so the business owner can "Live Their Dream"!   Jerry's Bio - Jerry E. Isenhour, Sr. is a recognized expert in the field of retail and service businesses. He is a leading name in the chimney and venting industry and has been involved in it since his initial entry into the ownership and management of his first business venture. He also helped pioneer the hearth industry as it transitioned to marketing outdoor living products. This has proven to be a viable growth area for the hearth industry and has even extended into the landscape industry. Jerry has also worked extensively within other industries, offering design, training, and marketing assistance. He has coached, consulted, and trained at various levels for a variety of businesses, including plumbing, electric, hearth sales, chimney services, landscaping, restoration, and other sales and service industries. Contact Jerry Isenhour Jerry Isenhour.  

What a thrill to talk to my friend, Tom Ziglar!  Many years ago I was very much influenced by Tom's dad, Zig Ziglar.  Zig would talk to me as I drove my car from account to account while I worked my sales route. After almost wearing out the cassette tape in my car's tape deck, I gained the courage and inspiration to quit my job and become an entrepreneur at the age of 37.  I had a 2 year old son, and my wife was pregnant with our daughter at the time I came home and told my wife that I wanted resign from the corporate world to pursue my dreams.  The rest is history!   Tom and I discuss the everchanging business climate today, and how we as small business owners have to navigate these uncertain waters.  I know you will truly enjoy this episode of Bring On Success...   Tom Ziglar's Bio - Tom Ziglar, CEO of Ziglar, Inc., not only shares a last name with his father, Zig Ziglar, he also carries on his philosophy: ”You can have everything in life you want if you will just help enough other people get what they want.” He is boldly taking Ziglar, Inc., into the world of social communities, Twitter, blogs, and live video webcasts to present the tried-and-true message of hope, integrity, and positive thinking to a whole new audience. Contact Tom Ziglar Tom Ziglar.  

Jordan Adler is my guest on this episode of Bring On Success! I ask Jordan what made him so successful in Network Marketing.  Jordan told me - "We network in all businesses..."  Basically, in order to build a successful business we all must network on a regular to build our "Rolodex". This is a must listen episode!  I know you will walkaway with a few great 'Nuggets' to incorporate into your business building efforts!   Jordan Adler's Bio - Jordan was involved in 10 network marketing companies in his first 11 years in the business and never signed up a single distributor. At the age of 34 years old, he had less than $200 in the bank. He had $36,000 in credit card debt on 22 credit cards. He was living in a garage in Tempe, AZ and his rent was $200 a month. His jeep had been broken down for 2 years and he was taking a bus to work. His job paid him $14,000 a year after the airline he worked for had just filed bankruptcy. 36 months later, Jordan became a top earner in his company of 2 1/2 million distributors and went on to make $20 million in network marketing. Jordan has built businesses consisting of over 200,000 distributors and nearly 500,000 customers in countries all over the globe. He’s a builder, speaker, leader, trainer and motivator. His audiences are mesmerized by his stories that inspire belief and action. Jordan sees himself as a dream broker. He lives his personal dreams on a large scale and then inspires others to go for theirs. Contact Jordan Adler Jordan Adler.  

Lee Roff from Lords Chimney in Houston, Texas joins Jim Klauck on this episode of the Bring On Success program.  Lee discusses how he began his chimney sweep business almost 20 years ago.   Jim and Lee share stories of entrepreneurship from their decades of experience growing small businesses.  

Dan Antonelli, author of Branded Not Blanded, joins me on this episode. Dan talks to the importance of creating the right brand for your home service company. Dan will be signing his new book at the upcoming Vertical Track conference in Phoenix, AZ from October 12th-14th. (More about Vertical Track below...) Get Your Copy of Dan's Book Today -   Dan wrote Branded Not Blanded   The Blueprint for a Killer Home Service Brand. Now is the time to invest in your home service branding and build a brand that is unique and disruptive. This book gives you the blueprint for how to build a brand that stands out, attracts the right clients and employees, and wins the hearts and minds of your ideal customer. Covering the basics from naming and tagline to the logistics of building a disruptive wrap, you’ll learn how better branding yields a much-improved marketing ROI and a smaller marketing budget. This book features real case studies from home service business owners. You’ll read about the results their new brands have had, and the effect not only on revenue but internal culture. Imagine your home service brand standing out instead of just fitting in (blanding). What would happen for your home service business if it had a unique, and disruptive brand that people remembered when they needed service? Written by Dan Antonelli, the Creative Director and President of KickCharge™ Creative, this book leverages his nearly 30-year track record of developing some of the most successful home service brands in the country. With over 2000 brands to his credit, Dan shares his winning formula to get inside home consumers’ minds and help create a brand that connects them to your home service company. When it comes to branding, home service companies have two choices: Build a disruptive brand and spend less on marketing or overspend on marketing to overcome a poor brand. Most choose the latter, which creates an opportunity for your company to take market share by building a truly disruptive brand! The Vertical Track speaker list runs deep with other great speakers as well including Tommy Mello, Ken Goodrich, Joe Polish, Ellen Rohr, Keith Mercurio and many more! Oh, and I, Jim Klauck, will be dropping some Marketing Nuggets for everyone on Friday afternoon!  See you there! If you have not registered for the event yet get in while there is still room.  Click here for Vertical Track details - Vertical Track Conference Vertical Track.  

Al Levi, author of The 7-Power Contractor joins me on this episode. Al reveals some of what he will talking about at the upcoming Vertical Track conference in Phoenix, AZ from October 12th-14th. The Vertical Track speaker list runs deep with other great speakers as well including Tommy Mello, Ken Goodrich, Joe Polish, Ellen Rohr, Keith Mercurio and many more! Oh, and I, Jim Klauck, will be dropping some Marketing Nuggets for everyone on Friday afternoon!  See you there! If you have not registered for the event yet get in while there is still room.  Click here for Vertical Track details - Vertical Track Conference Vertical Track.   More about Al Levi... Al Levi, The 7-Power Contractor, is a business consultant, teacher, author, and successful former contractor who helps other contractors learn to run their businesses with less stress and more success through his book, online one-of-a kind Operating Manuals program, and he’s been a long-running columnist for Plumbing & Mechanical magazine. Jim and Al discuss the issues contractors deal with on a day-to-day basis and discuss solutions through the 7- Power Contractor method. Check Out Al's Website - 7 Power Contractor 7 Power Contractor.   Get Your Copy of Al's Book Today -   Al Levi wrote 7 Power Contractor : 7 Power Contractor.

This is a must listen podcast!  Tommy Mello from A1 Garage Door Service joins me today on the program. Tommy talks about the upcoming Vertical Track Conference in Phoenix, AZ - October 12th-14th.  Speakers from the likes of Ken Goodrich, Ellen Rohr, Joe Polish, Keith Mercurio and many more! If you have not registered for the event yet get in while there is still room.  Click here for Vertical Track details - Vertical Track Conference Vertical Track.    

The 5 Keys to Pattern Success by AC Lockyer - AC Lockyer, a third generation service professional joins Jim Klauck on this podcast to discuss AC's book "The 5 Keys to Pattern Success"! Emulate the lifelong system that AC Lockyer has used to create and sustain success throughout his business and personal life. In his book, The 5 Keys to Pattern Success, AC reveals his five keys to pattern success, introduces a concept to develop each key, then recounts personal stories of how he used them to achieve success-even when the odds seemed insurmountable. AC’s stunning, immersive book will transform your goal-setting and execution processes, enriching your life and helping you to achieve all your life’s goals.