The Happy Practice

In This Episode: In this episode, we sit down with Dr. Adam Ramsey, an inspiring leader in optometry, based in Southern Florida. Dr. Ramsey shares his journey from aspiring to a practice owner and how he reimagined patient care. The conversation delves into the nuances of starting and managing a healthcare practice, enhancing patient experience, and the broader impacts of providing compassionate employment. Dr. Ramsey also discusses the importance of work-life balance in healthcare and how he supports his staff both professionally and personally. Guest: Dr. Adam Ramsey is an influential figure in healthcare, specializing in optometry for over a decade in Palm Beach, Florida. He is the author of Play Chess Not Checkers: The Practical Guide to Warm Start Your Practice and a world-class speaker known for his innovative approach to patient care. As a successful practice owner, Dr. Ramsey has focused on creating a unique and fulfilling experience for both his patients and staff, demonstrating the profound impact of thoughtful leadership in healthcare. Key Points & Highlights: Insightful details about how Dr. Ramsey's practice directly benefits his staff and their families, illustrating his deep commitment to his team's well-being and personal growth. Reflections on the challenges of healthcare staffing and retention, with Dr. Ramsey providing practical advice on creating a supportive and motivating workplace environment. Dr. Ramsey shares his reasons for founding his own practice, focusing on gaining full control over the patient experience to underscore the significance of autonomy in healthcare. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction.  Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave TikTok: @getweave YouTube: @weavecommunications LinkedIn: Weave  Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here. 

In This Episode: Dr. Kevin Gee, a distinguished optometrist from Houston, joins the conversation to share his journey and insights into the world of optometry.We delve into Dr. Gee's journey from his early days influenced by his pharmacist father, through his experiences in different medical settings, to ultimately opening and running his successful private practice. The discussion covers a wide array of topics including the challenges of starting a practice, the importance of community engagement, technological advancements in optometry, and the personal values that guide Dr. Gee’s professional life. Guest: Dr. Kevin Gee is an accomplished optometrist and a native of Houston. He holds a Bachelor of Science in Biology and a Doctorate of Optometry, both from the University of Houston. Dr. Gee is deeply involved in the optometric community, has held leadership roles, and is recognized for his contributions to the field. He specializes in refractive surgery and cataract care and serves as an assistant clinical professor at the University of Houston College of Optometry. Outside his professional life, he enjoys Houston athletics, collecting writing instruments, and playing the saxophone. Key Points & Highlights: Dr. Gee shares the strategies and philosophies behind his successful private practice, emphasizing the importance of investing in people—patients, staff, and community members alike. A detailed look at how Dr. Gee keeps his practice at the cutting edge with new technologies, enhancing patient care and office efficiency. Discussion on maintaining a motivated staff and the innovative approaches to keep them engaged and satisfied. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction.  Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave TikTok: @getweave YouTube: @weavecommunications LinkedIn: Weave  Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here. 

In This Episode: In this episode, host Adam Sierra talks with Dr. Kevin Semma, an accomplished optometrist and entrepreneur. Dr. Semma shares his journey from aspiring medical student to establishing his own optometry practice, Maple Eye Care and Eyewear, in Bloomfield Hills, Michigan. The discussion revolves around the challenges and triumphs of starting a practice from scratch, the entrepreneurial spirit, and the integration of retail aspects into the healthcare profession. Guest: Dr. Kevin Semma is a distinguished optometrist who graduated with honors from Nova Southeastern University College of Optometry. As the founder of Maple Eye Care and Eyewear, he specializes in concierge primary care, ocular disease, surgical co-management, and contact lenses. Dr. Semma is passionate about inspiring others to start their practices and is well-versed in leveraging the latest technology to enhance patient care. Key Points & Highlights: Dr. Semma discusses his initial plan to enter medical school, his challenges with the MCAT, and the pivot to optometry which opened new entrepreneurial avenues. Insights into Dr. Semma's decision to open his own practice, influenced by his background working in his father's business and the desire to merge clinical practice with business ownership. Dr. Semma shares the daunting aspects of starting a practice, such as securing financing, choosing a location, and the realities of building a customer base in a competitive market. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction.  Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave TikTok: @getweave YouTube: @weavecommunications LinkedIn: Weave  Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here. 

In This Episode: In this episode we chat with Dr. Mark Hyman, a dentist with an impressive 32-year career as a private practice owner, an internationally recognized speaker, and an influential figure in the dental community. The conversation covers a wide range of topics, from the importance of team alignment and communication within dental practices to the impactful strategies Dr. Hyman employed to transform his practice into one of the top producing practices in the country. The episode is filled with practical advice, humorous anecdotes, and inspirational insights on creating a happy and successful dental practice. Guest: Our guest, Dr. Mark Hyman, is a renowned figure in the field of dentistry with over three decades of experience running a high-producing private practice. He has made significant contributions as an international speaker since 1999 and is celebrated as a top key opinion leader in the dental industry. Dr. Hyman also serves as an adjunct professor and special assistant to the office of the dean at the UNC Adams School of Dentistry, where he shares his wealth of knowledge and experience with the next generation of dental professionals. Key Points & Highlights: Dr. Hyman shares his journey of buying a bankrupt practice in 1986 and transforming it into a top-producing dental practice through vision, effective communication, and a commitment to continuous education and team development. Insight into the power of hiring for attitude over skill and the importance of building a team aligned with the practice's vision, resulting in remarkable team retention and practice success. Dr. Hyman's approach to patient care, emphasizing the importance of understanding patients' desires and goals for their health and creating a tailor-made experience that exceeds expectations. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction.  Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave TikTok: @getweave YouTube: @weavecommunications LinkedIn: Weave  Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here. 

In This Episode: We sit down with Debra Nash, an influential consultant and speaker, as she shares her wealth of experience in building successful dental practices. The conversation navigates the essential role of technology in enhancing patient communication, the art of garnering positive reviews, and the profound impact of practice culture and patient experience on building a strong and thriving practice. Guest: Debra Nash is renowned for her contributions to dental education and her passion for making a difference in people’s lives. With a career spanning several decades, she has earned the distinction of being the second woman and first non-dentist to receive the Gordon Christensen Outstanding Lecture Award. As the leader of the Nash Institute of Dental Learning and the president-elect of the American Academy of Dental Practice, Debra’s insights are rooted in her extensive experience and her innovative approach to dental practice management. Key Points & Highlights: Debra discusses the pivotal role of technology in facilitating around-the-clock communication with patients. She emphasizes that "accessibility" is key to maintaining a strong practice and patient retention.  At the heart of the discussion is the concept of "culture" within a dental practice. Nash believes that a strong, patient-centered culture, supported by intentional communication and a focus on the patient experience, is foundational to building a successful practice. "Culture is what drives the practice. It's what makes us move," she explains. A motivational tip from Nash focuses on the value of spending more time with patients to enhance treatment acceptance and patient loyalty. She advocates for no shortcuts in patient care. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction.  Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave TikTok: @getweave YouTube: @weavecommunications LinkedIn: Weave  Happy Practice Newsletter: Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here. 

In This Episode: This episode of the Happy Practice delves into the critical role of technology in enhancing the operations of modern dental practices. The conversation highlights the challenges dental practices face, the transformative impact of digital tools on efficiency, staff satisfaction, and patient care. Erica Pusillo, from Spodak Dental Group, shares her experiences and strategies in optimizing dental practice operations through innovative technology, emphasizing the importance of team adaptation and engagement in the digital age. Guest: Erica Pusillo leads a team at Spodak Dental Group, a bustling, multi-specialty dental practice. Her innovative management style focuses on using technology to improve practice operations, making her an influential figure in setting new operational standards in the dental industry. Erica's leadership has been pivotal in her practice's success, showcasing the importance of modern technology in enhancing patient and staff experiences. Key Points & Highlights: The discussion begins with an exploration of the critical role technology plays in advancing dental practice operations, highlighting Erica's firsthand experiences with implementing digital tools at Spodak Dental Group. A key statistic is shared, noting that 83% of staff who use new front office technology report growth in their practice, underlining the importance of technology in modernizing patient and team communication and improving overall efficiency. Erica outlines strategies for successfully integrating new technologies into dental practices, including assessing the practice's unique needs, addressing the most pressing issues first, and securing staff buy-in through clear communication and comprehensive training. Learn More About Weave: Curious about how Weave can transform your practice? Visit getweave.com to discover more about our all-in-one experience platform and how we can help you deliver a better healthcare experience - every practice, every patient, every interaction.  Stay Connected: Don't miss out on more Happy Practice! Follow us on social, where we share ideas, best practices, and insights from industry experts. Connect with us to be part of the Happy Practice Community. Instagram: @getweave TikTok: @getweave YouTube: @weavecommunications LinkedIn: Weave  Happy Practice Newsletter:Join our community of professionals and sign up for the Happy Practice Newsletter. Get access to exclusive tips, tricks, and industry insights designed to help you build a happier, more successful practice. Sign up here.

This episode shines a spotlight on the often unsung heroes of the practice — office managers. We sit down with Heather Colicchio, Founder & President of the American Association of Dental Office Management (AADOM), to explore the crucial role office managers play in keeping the workplace running smoothly, as well as the positive impact of awards and recognition in staff retention and development. We also discuss how elevating the workplace experience for office managers impacts the entire team, and your business bottom line.

Known for her fun and informative approach to dental hygiene, Whitney shares practical advice and personal stories about helping people overcome dental anxieties. We discuss the need for understanding patient fears, willingness to accommodate patient needs, and more. Listen in to find out how to help your people bust through their dental worries.

We sit down with Corina Layton, a dental hygienist and TikTok star who has amassed over 2.4 million followers with her educational and entertaining videos about oral health​. Corina noticed a significant lack of dental knowledge in the general population, so her videos aim to fill this gap as well as serve as a resource for others within the industry. Listen in as we discuss navigating the challenges and rewards of working in the dental industry, and knowing your worth specifically as a hygienist.

As a dental practice consultant who has helped over 500 doctors start, buy, and grow their practices, Michael Dinsio has some valuable advice for those thinking about heading into practice ownership. Listen as he shares tips from advising thousands of clients on best practices for navigating the often-complex process of launching a new practice or purchasing an existing clinic, and to gain a better understanding of the pros and cons of each approach.

Opening Yazdani Dental in 2001 and running it ever since has given Dr. Yazdani plenty of experience in dealing with people. In this episode, he discusses his philosophy of prioritizing people over profit in his practice, and delves into his approach in hiring the right people in the first place. He also touches on how office technology can aid in the overall patient experience, and highlights other aspects of his practice that elevate patient care.

Award-winning dentist, Dr. Gary Cash, has worked with his community, the US News & World Report Medical Review Board, his local Police Department, the board of Manos De Cristo and much more. With so much experience working with people, he talks about creating a community within your practice, improving communication and why creating a unified team that works together seamlessly toward a shared vision impacts everything else you’re trying to accomplish.

With Dr. Bilal Beckles and Darryl Jackson back for another fun-filled episode, they dive into the world of diversity within dentistry. They discuss first-hand experiences and how they've dealt with each of them, as well as how to cultivate an inclusive environment, advantages of fostering diveristy, and how to break the mold in dentistry.

Get ready to laugh and learn with Dr. Bilal Beckles and Darryl Jackson as they discuss the world of dentistry. From frat brothers to business partners, these two know how to work in sync and show us that being a professional can be fun too. We explore the impact of creativity within dentistry, the need for relieving stress within a practice, and how to connect with patients and the community.

In this episode, we sit down with Dr. Matt Nejad to learn his secrets for running a successful fee-for-service practice. He shares his experience starting his own practice right out of graduation and how focusing on Biomimetic and Esthetic dentistry helped him become a leader in the industry. Listen in as we learn from his experience as a USC faculty member and key opinion leader in the dental industry.

In this episode, we have the pleasure of talking with with Dr. Mahnaz Rashti, the lead periodontist and owner of MR Aesthetics — a dental practice in Beverly Hills. Dr. Rashti shares her story of success and how she overcame obstacles to establish herself, her innovative approach to patient care and how she has applied creative solutions to overcome obstacles in her career. And with 80% of people indicating they are more likely to do business with a company that offers personalized experiences, she shares valuable insights on how to create an environment among staff that is focused on a personalized patient experience.

As a coach of high-performing dental teams for more than 30 years, Melinda Heryford knows how to develop systems that drastically improve their productivity. And since 86% of employees cite ineffective communication as a major reason for failure in the workplace, she discusses what employees/practices can do to improve communication and ultimately boost productivity.

As the hosts of their Youtube Channel, Between Two Teeth, Drs. Stephanie R. Ganter and Robert G. McNeill navigate their lives with no filter. We bring them on the show to discuss how to be yourself in both a personal and professional setting, and how authenticity actually improves your bottom line.

With 20 years of dental experience and involvement as a coach, Dr. Hazel Glasper knows how to build and elevate a practice, step-by-step. In this episode we dive into some of the biggest challenges facing dental professionals, how to overcome these challenges, and how to elevate your practice so that both you and your patients can see that dentistry is dope.

As a trained sommelier, Ryan Vet is used to identifying the perfect pairing — but that skill doesn't stop outside the world of wine. As a serial entrepreneur, investor and business leader, Ryan knows what it takes hire the right team for your office. In this episode, he shares tips on navigating the staffing crisis, best practices for hiring, and how to build enough trust with your team to retain them.