Opening The Gates To More Listings

Today's guest is the Founder and Creative Director of Leaders.inc, Founder of Estate Agency Events and Chairman of Agents Giving. Before this though, he started as a 17-year-old trainee at Samuel Rains and Son before he could even drive and then built a 30-branch agency, ran a property marketing agency, has been personally coached by Stephen Covey. He is an international business speaker and coach and advises CEOs and board members - helping them to design and implement strategies to achieve profitable growth and maximise business value. He also develops learning programmes tailored for the wider business, delivering memorable and motivational workshops that drive performance improvement.He has spoken at 400+ events in the UK, Ireland, USA, Australia, Indonesia, UAE, Spain, Latvia, Lithuania, Portugal and Estonia, and his speaking awards include UK New Speaker of the Year in 2003, Outstanding Speaker in 2010, Lifetime Speaker Award in 2012 and Businessperson of the Year.Prior to becoming a speaker, he ran an award-winning marketing agency and he worked with businesses large and small including First Choice Holidays, David Lloyd Leisure, Moneypenny, Barratt Homes and Halifax. Lastly, he is author of the best-selling book, 'HEMP - the Highly Effective Marketing Plan', which has been translated into 11 languages.We get into:Where his ideas come from, why being observant is “a curse”, and the 6,000-book library with an “important shelf” he goes back to when he’s stuckThe one book he insists future leaders read before he’ll recommend anything elseWhy he thinks there’s an absence of leadership right now, and why culture and leadership are the only differentiators left when everything else can be copied overnightOpening seven days a week before anyone else and averaging 2.75% across 30 branchesThe day Roger Federer rented his house for Wimbledon, and what it taught him about reviewing your own performanceWhy Paul McCartney rehearsed his ad-libs, and what that means for your next valuationRecording your market appraisals, debriefing with a buddy straight afterwards, and how I’ve seen agents use AI to turn that into a coach in their pocketBringing the fee up first, and how it sent one agent’s conversion rate through the roofWhy tougher markets are the best time to make changesIf you’re not on his Monday newsletter, sign up and EA Masters is on 3rd November, with some of the best agents in the world on the bill.Enjoyed the episode? Please like, review, subscribe, follow and share with an agent who needs to hear it.All my links: https://linktr.ee/Gatesy91

Today's returning guest is the founder of We Are Unchained, a strategic marketing consultancy that helps businesses grow faster by enhancing their market insight, strategy, activity, and talent.Over his 8 years experience in the estate agency industry, he has worked with Countrywide, Fine & Country, Keller Williams, and Knight Frank. He's also a mentor at Agents Together, Propertymark Trust Ambassador and Fractional CMO for Lemon and Lime Interiors.With over 30 years of marketing experience across multiple sectors, from startups to FTSE100, he has turned failing marketing teams around, and educated hundreds of people on the science and art of marketing.His mission is to make quality strategic marketing and practical advice accessible to every business, whether they need a virtual CMO, a one-to-one mentor, or a marketing trainer.In this episode, we discuss the results of part nine of the Voice of The Agent 2026 (Mental Health & Discrimination), covering topics such as The Boys Club, Women In Estate Agency, the emotional demand of estate agency, gender imbalance, discrimination from colleagues and clients, plus many more very important points. If you've not already read part nine of the report, please do contact me for a copy of it and I will happily share it with you.

Today's guest is Estate Agency Mentor at The Estate Agent Consultancy, a regional champion for Women In Estate Agency in Scotland, a speaker, author of Change Starts With Choice and creator of the CHOICES Framework.She works with capable women who look successful on the outside but feel stuck on the inside. They're overthinking, second-guessing and waiting to feel confident before they move. As a Choice Coach, she helps women leaders, founders and women in business cut through the noise, trust themselves again and make the one honest choice that changes everything.Her work is built on the CHOICES Framework, which she created to turn intuition into implementation and courage into real, lasting change.Her background in property runs deep, through her experience with Keller Williams that has seen her coach hundreds of agents, and she now mentors estate agents through The Estate Agent Consultancy. We get into:Why knowledge isn’t power, and why acting on it is“Change starts with choice”: if you’re not changing, you’ve chosen not toWhy your brain would rather keep you in a rubbish situation you know than a better one you don’tThe elastic band: finding the sweet spot between comfort and burnoutSun loungers, training course seats, and how quickly comfort zones formThe forgetting curve and why you should act on what you learn straight awayHabit stacking, marginal gains and the one small change that could transform your businessBuilding a business as a single mum of four, when the “why” was simply paying the rentWhy lead generation should be the first appointment in your diary, every dayGhost valuation slots, and what to do on a Monday when they’re emptyFollow-up: how much is too much?Hunting versus farming, and Ryan Serhant’s find, keep, doMaking time, not finding it, and why everything has expanded apart from timeHer role championing women in estate agency in ScotlandIf you enjoyed this one, please like, review, subscribe and share it with an agent who keeps going back to the same sun lounger.

Today's guest is the CEO of Pathways Global, a bestselling author and speaker.Over the last 20+ years, he has helped 500,000+ Business Owners and Leaders across the world generate over £3.6 billion in additional revenue and profits.He is back for his third appearance on the show (after episodes 107 and 133), and this one lands on a very special date for him. Today, Friday 16th October, is exactly ten years since the original Built to Grow was released, and it’s the day Built to Grow Rewired comes out.Ten years on, having worked with businesses in 57 countries, and the world those businesses operate in looks nothing like it did in 2016. Brexit, COVID, AI, the rise of self-employed agents, and a word we are both big fans of, which is “permacrisis”. So how many agents are still running a 2016 playbook in 2026?We get into:Why AMR (acquire, maximise, retain) is more relevant now than ever, and why most agents have an “addiction to acquisition”The three pillars of a resilient independent agency: sales, lettings and financial servicesThe “Who First” strategy, and why you don’t need to be the expert in everythingBuilding a business that scales beyond you, rather than a job where you work for yourselfThe machine in the factory story, and why you get paid for what you’ve done, not just what you doWhy “the investment is…” changes the fee conversationHuman-led, technology-enabled: where your people add the most value and where AI should do the heavy liftingBeing busy versus being productive, and the discipline of actionMeasures that matter, and why most businesses are “KPI overloaded but insight poor”Racing in the wet: why tough markets show you who the world-class agents really areSwitcher strategy, with Rightmove reporting 29% of properties selling with a second, third or later agentChapter Zero: rewire yourself before you rewire your businessBalcony time, and whether you’re dancing to your own music or someone else’sBusinesses don’t grow on their own. Leaders grow businesses.Built to Grow Rewired is out now on Amazon, Waterstones and all good bookshops.Follow the link below to get your copy:https://roystonguest.mykajabi.com/startyourrewireIf you enjoyed this one, please like, review, subscribe, follow and share it with an agent who needs to get off the dance floor.All the show links: https://linktr.ee/Gatesy91

Today's returning guest is back three years after her first appearance on episode 72, and a lot has changed since then. She’s gone from MD to CEO of Nested, become a mum to baby Archer, and watched the self-employed model take off across the UK.We get into Nested’s journey from bridging loans to a fully self-employed model, why February 2023 (post mini-budget, rates spiking) was actually a good time to launch outside London, and why there’s never a perfect time to start. She is refreshingly honest about who self-employment isn’t for, why Nested turns agents away every single week, and the red flag she hears when someone’s first question is “how are you going to get me leads?”We also cover:Burning the boats, and why “I’ll give it six months” doesn’t workHow Nested’s territory system stops agents piggybacking off each other’s successFaces on boards: why she changed her mind, and why around 80-85% of Nested agents now use themCollaboration between self-employed agents, even across different brandsWhy traditional high street agencies need to buckle up as top talent leavesAI: friend or foe? Lazy AI-written emails, losing your own tone of voice, and how I use Wispr Flow to keep mineGoing back to work as a CEO after maternity leave, letting go, and surrounding yourself with cheerleadersPlus some impossible decisions to finish, including whether she would rather be well paid in a job she hates or badly paid in a job she loves.Make sure to check this episode out and hear from one of the most senior people steering the ship at one of the biggest self-employed brands in the UK.