The People Powered Business Podcast

Hello and welcome to Episode 310 of The People Powered Business Podcast.Today I am sharing a conversation had on The Australian Small Business Show, another podcast that I cohost with my husband Matt Heighway.In this episode, we tackle a big question many small business owners are asking right now, is employee loyalty dead? Drawing on our experiences and observations of the next generation entering the workforce, they explore how the traditional idea of loyalty as a trade for long-term job security has shifted. With changing expectations, generational differences and the lasting impact of the pandemic, the old rules around work and loyalty no longer seem to apply in the same way .The conversation dives into why job security is no longer the primary driver of loyalty, and how employees are increasingly taking ownership of their own careers. We discuss why modern loyalty looks less like a lifetime commitment and more like being engaged, committed and aligned while someone is part of your business. We also unpack how leadership, development, flexibility and feeling valued now play a far bigger role than simply a pay cheque.Links & Resources:💬 DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.auAn Invitation: If you’d like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chat An Invitation: If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having.Join Here. https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 309 of The People Powered Business Podcast.In this episode, we are talking about something every leader has to do, but many quietly avoid: giving staff feedback.Giving feedback isn’t just part of your job, it is the job. When it’s done well, it drives improvement, builds trust and shifts behaviour. When it’s done poorly, it creates confusion, defensiveness and disengagement. Today, we are unpacking the three biggest feedback mistakes I see business owners make and how to fix them.First, we look at the problem of being too vague or making feedback personal. Comments like “you need to communicate better” or “you’ve got a bad attitude” don’t help anyone improve. Vague feedback confuses people and personal feedback puts them straight into defence mode. I walk you through how to use the SBI framework so feedback stays factual, fair and focused on behaviour, not personality. We also talk about the power of following feedback with curiosity and questions, rather than assumptions.We also cover why delaying feedback until it becomes a bigger issue is damaging your team and your relationships. Waiting until you’re frustrated or until a formal review often means the moment for change has passed. Feedback works best when it’s timely and part of your everyday leadership rhythm.Finally, we talk about the difference between telling and coaching. Real behaviour change doesn’t come from instructions alone. It comes from helping people reflect, understand the impact of their actions and build capability through coaching-style conversations.An Invitation:If you’d like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chatLinks & Resources:💬 DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.auAn Invitation:If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having.Join Here: https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 308 of The People Powered Business Podcast.Today we’re digging into the vault and rereleasing one of our most popular episodes, back from late 2020.Today we are taking a look at the other side of employee engagement. We have spoken a few times on the podcast about employee engagement, what it is, why it’s important and how you can improve it.However, we haven’t before spoken about how to identify a disengaged employee and what you need to look out for. Today we take a detailed look at 7 key signs that your employee may be disengaged.Specifically we discuss:- Changes in behaviour and routine;- Withdrawal from social connections at work;- Employees becoming distracted and losing focus at work;- Missing deadlines and work quality starting to slip;- The importance if you notice a change in their demeanour;- Communication becoming frustrating or non existent;- The rise in absenteeism.An Invitation:If you’d like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chatLinks & Resources:💬 DM Kristy-Lee on Instagram @kristy.lee.billett or email me at hello@peoplepoweredbusiness.com.auAn Invitation:If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 307 of The People Powered Business Podcast.In this episode, I’m diving into hiring in 2026 and unpacking what’s actually changing, what’s staying the same, and why many of the old recruitment tactics just aren’t cutting it anymore.Whether you’ve hired recently or it’s been a while, the reality is the hiring market is still competitive, candidates are moving fast, and business owners need to be far more intentional about how they attract and select the right people. I talk through why speed still matters, but only when it’s backed by clarity, strategy and a strong understanding of what you actually need in your business.We also explore the rise of passive candidates and why relying solely on job ads is no longer enough. Hiring in 2026 looks a lot more like marketing, building your employer brand, using your networks, and clearly communicating your values and flexibility. I share my thoughts on the growing role of AI in recruitment, how both candidates and employers are using it, and where the risks sit if it’s not used thoughtfully. Most importantly, I explain why hiring decisions are now deeply connected to retention and culture, and how getting it wrong can cost you far more than waiting for the right person.Key takeaways from this episode include:• Why speed in hiring still matters, but strategy matters more• How to reach great candidates who aren’t actively job hunting• The role of AI in modern recruitment and where human judgement is still essential• Why values, flexibility and culture need to show up in your hiring process• How better hiring decisions support stronger retention and team performanceAn Invitation:If you’d like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chatLinks & Resources:💬 DM Kristy-Lee on Instagram @kristy.lee.billett or email me at hello@peoplepoweredbusiness.com.auAn Invitation:If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 306 of The People Powered Business Podcast.In this episode, I’m diving into a topic that sounds simple but is far harder than it should be: delegation. If you constantly feel like you’re the only one who can do things properly, or you’re frustrated that your team just doesn’t get it, the issue usually isn’t your people, it’s your delegation process. I unpack why delegation feels so hard for so many business owners and leaders, especially when no one ever taught us how to do it properly and our teams can’t read our minds.I then walk you through my five-step framework for effective delegation, starting with deciding what you should actually be delegating, not just offloading tasks out of frustration. We talk about getting clear on the outcome so success is tangible, giving context so your team understands the bigger picture, agreeing on boundaries to create clarity and trust, and setting follow-ups that support accountability without micromanaging. Delegation done well isn’t about control, it’s about coaching, building capability and freeing you up to focus on the work that really matters in your business.Your action after listening is simple: pick one task you’re currently holding onto and delegate it using all five steps. Notice how different it feels when expectations are clear, context is shared and follow-up is planned from the start.Links & Resources:💬 DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.auAn Invitation:If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustraliaLinks & Resources:💬 DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.auAn Invitation:If you’d like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chatIf you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 305 of The People Powered Business Podcast. Happy 2026 and welcome back. After a short break, I’m diving straight into a question I’m hearing more and more from business owners as hiring ramps up again. Are cover letters redundant? In this episode, I reflect on what season many of us are in right now, growing teams, reviewing recruitment processes, and trying to hire well without wasting time or creating unnecessary complexity.I unpack why so many businesses still rely heavily on cover letters and why, in the traditional sense, they’re no longer giving us the insights we think they are. With the rise of AI, most cover letters now sound the same, polished, impressive, and often disconnected from how someone will actually perform in your business. I share my own approach, the common bias business owners have towards strong writing and compliments, and the so called ‘trick’ application strategies that don’t always tell you what you need to know. Ultimately, it comes down to who you trust and how that aligns with your leadership style.I also walk through what to do instead. This includes thinking more intentionally about what you actually want to assess, how to screen candidates more effectively so you don’t over interview and confuse yourself, and how to rely more on what you can witness rather than what’s written. Resumes still matter, and interviews are still critical, but only when they’re designed well. I also share how you can use AI to your advantage in recruitment rather than letting it blur your decision making.Links & Resources:💬 DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.auAn Invitation: If you’d like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chat If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having.Join Here. https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 304 of the People Powered Business Podcast!Leading and motivating transient and seasonal team membersMany rural and regional businesses work with seasonal workers, volunteers and ’88 dayers” - those young international travellers with holiday visa who need to work for 88 days in a rural or regional area in order to have their visa extended. Christmas, school holidays and other occasions mean we are often taking on staff ‘for the season’ wherever we are. In this episode Juliet and Kristy-Lee are talking about some of the challenges and opportunities in leading these people whilst keeping your core team motivated.Anytime someone joins or leaves our team it has an impact on the culture of the team and seasonal or transient team members can bring strengths and energy or can dislocate a team and throw everything off balance.We discuss how to bring these people into the team in ways that get the best from them and integrate them into the team as effectively as possible.Have you had seasonal or transient workers join your team? What was your experience? We’d love to hear!Links & Resources:💬 DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.auAn Invitation:If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 303 of the People Powered Business Podcast!In this episode we’re continuing with our special three-part series to help you plan for a powerful 2026, and looking at what to start doing when it comes to managing your team.This episode focuses on three key things to start doing for your team as you head into the new year. We’re talking about the importance of building leadership skills within your team and investing in leadership skill development, I’m also encouraging you to start having braver conversations sooner, and to start measuring what really matters.💡 Bonus AI Tip: Start putting AI guides in place for your team.Links & Resources:💬 DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.auAn Invitation:If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having.Join Here - https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 302 of the People Powered Business Podcast!In this episode we’re continuing with our special three-part series to help you plan for a powerful 2026, and looking at what to keep doing when it comes to managing your team.This episode focuses on three key things to keep doing for your team as you head into the new year. We’re talking about the importance of continuing with regular meetings, consistency with curious conversations and of course the key to continued clarity.💡 Bonus AI Tip: Keep exploring AI and looking for opportunities to integrate it in your work.Links & Resources:💬 DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.auThe 12 Days of a People Powered Christmas Specials:https://www.peoplepoweredbusiness.com.au/12-days-christmasAn Invitation:If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 301 of the People Powered Business Podcast!As we head toward a brand new year, it’s the perfect time to take stock of what’s not working, and let it go.In this episode of the People Powered Business Podcast, we’re kicking off a special three-part series to help you plan for a powerful 2026, starting with what to stop doing when it comes to managing your team.If you’ve felt like you’ve been micromanaging, cleaning up after your team, or spending too much time on reactive people issues, this conversation will speak directly to you. We’ll cover the habits, leadership patterns, and outdated processes that are quietly draining your time, energy, and team morale, and why clinging to them might be holding your business back more than you realise.You’ll walk away with permission to stop being the default problem-solver, the reminder that you don’t need to keep tolerating average performance, and a reality check about what it really costs to ignore toxic behaviours in your business.💡 Bonus AI Tip: Stop assuming your team know how to use AI well, or responsibly.Links & Resources:💬 DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.auThe 12 Days of a People Powered Christmas Specials:https://www.peoplepoweredbusiness.com.au/12-days-christmasAn Invitation:If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 300 of the People Powered Business Podcast! Wow! 300 episodes! Who would have thought that when I started planning this podcast back in 2019, and launched it in early 2020 the world of work would go through the changes it has?Yes that’s right, the world of work is changing. More so now than in the last 5 years. So today I’m unpacking my top 3 predictions for our teams in 2026 and beyond.From full AI integration and managing the tension and skills required, to rising to the challenge of engaging a largely disengaged workforce who are craving connection now more than ever. The business owners who stay ahead of these trends will be the ones with thriving business in 2026 and beyond.Links & Resources:💬 DM Kristy-Lee on Instagram @kristy.lee.billett or email me at hello@peoplepoweredbusiness.com.au  The 12 Days of a People Powered Christmas Specials: https://www.peoplepoweredbusiness.com.au/12-days-christmas An Invitation: If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having. Join Here. https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 299 of the People Powered Business Podcast! Today we are discussing the value of a clean slate! Sometimes in business, and in life, it can be simpler to wipe the slate clean and start again than it can be to untangle and rebuilt an existing mess. In today episode I walk you through an exercise around creating a structure to achieve your vision, which I call quite simply The Clean Slate Exercise. We look at how to ensure you’re not putting square pegs in round holes, training and developing your best people and how to fill gaps and deal with over resourcing, or leakage.Links & Resources:💬 DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions or email me at hello@peoplepoweredbusiness.com.au  An Invitation: If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having. Join Here. https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 298 of the People Powered Business Podcast!Is your team member just going through a rough patch, or have they checked out entirely?In this week’s episode of the People Powered Business Podcast, we’re diving into a topic that many business owners and leaders quietly wrestle with: how to tell the difference between burnout and disengagement in your team.At first glance, burnout and disengagement can look almost identical. You might notice someone who’s normally reliable and upbeat suddenly becoming withdrawn, missing deadlines, or not showing the same drive they once did. But beneath the surface, these two experiences come from very different places. and require completely different responses from you as a leader.In this episode, I walk you through clear, easy-to-understand definitions of both burnout and disengagement. We cover the key signs and symptoms to look out for, and why it’s essential to understand what’s really going on before you jump in with a solution. Because what helps someone who’s burnt out won’t help someone who’s disengaged, and vice versa.I also share a simple, three-question diagnostic tool you can use to figure out what’s really happening. It will help you decide whether you’re looking at a team member who’s under stress and needs support, or someone who’s mentally checked out and needs a different kind of leadership response.We also explore how burnout is often a result of prolonged stress, overwork or emotional exhaustion, while disengagement tends to stem from a lack of connection, meaning or motivation in the role. One is about depletion; the other is about disconnection.If you’ve ever felt stuck trying to figure out how to handle a team member who just isn’t showing up the way they used to, this episode will give you clarity, confidence and a practical next step.Plus, I share strategies you can implement right away to address both burnout and disengagement. whether it’s adjusting workloads, re-engaging a team member in their role, or simply starting a powerful conversation that gets to the root of the issue.Tune in now for a grounded, honest conversation about one of the most common leadership challenges. and why getting this right is essential for a healthy, high-performing team.Links & Resources:💬 DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.auAn Invitation:If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having.Join Here. https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 297 of the People Powered Business Podcast!In this episode, we explore a significant new ruling from the Fair Work Commission that could impact every Australian employer managing flexible work arrangements. The case involves a long-term Westpac employee and her right to continue working from home, and the decision has sent ripples through workplaces of all sizes.We unpack what happened, what the Fair Work Commission decided, and what the case means for business owners navigating the tricky terrain of hybrid and remote work. You’ll also hear about other developments you should have on your radar.What You’ll Learn The details of the Westpac flexible work case and why it matters What “reasonable business grounds” actually means under the Fair Work Act Why following process is just as important as your policy The risks of rejecting flexible work requests without proper documentation Upcoming changes and trends in remote work regulationKey Takeaway:This case is a wake-up call for every employer. Flexible work isn’t just a cultural conversation, it’s a compliance issue. If you're going to refuse a request, you need to back it up with detailed, evidence-based business reasons and follow the process to the letter.Links & Resources:💬 DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.auAn Invitation:If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 296 of the People Powered Business Podcast!As the year winds down, things often ramp up for business owners, and it’s no wonder Q4 burnout is real.In this episode, we’re talking about that end-of-year exhaustion, what causes it, how it shows up in you and your team, and what you can do to avoid limping toward the Christmas shutdown. Whether you're feeling flat yourself or seeing signs your team is running on fumes, this episode will help you reset and finish the year strong, without burning out.In This Episode, You’ll Learn Why Q4 burnout happens, and why it’s so common in small businesses The subtle signs that you or your team might be close to burnout Simple, practical ways to re-energise your team and yourself Why now is the time to reduce pressure, not pile more on How to end the year on a high note (without needing to sprint)Links & Resources:💬 DM Kristy-Lee on Instagram @kristy.lee.billett and share how you’re managing Q4 fatigueAn Invitation:If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 295 of the People Powered Business Podcast! In this weeks episode we’re talking about ‘resignation season’ which is of course January every year. 31st January is in fact the most popular day for resignations, but the resignations start flowing the very first day back from the Christmas break.Resignations are rarely spontaneous, and the January resignations most businesses deal with are thought about months before. So right now is the time people are starting to consider a new year resignation.In this episode we talk about why this happens, what to look for in your people to see if they are starting to check out, and I share some practical strategies for you to implement right now to avoid the January resignation rush.An Invitation: If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having. Join Here. https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 294 of the People Powered Business Podcast!In today’s episode, we’re exploring why good people leave organisations, and what it really costs you when you lose someone from your business.Most business owners assume staff leave for better pay or new opportunities, but more often it comes down to three things: lack of clarity, lack of direction, and inconsistent leadership. When your team isn’t clear on what’s expected of them, can’t see where they’re heading, or don’t feel supported by steady, consistent leadership, even the best employees start to disengage.We’ll also unpack the hidden costs of turnover that most business owners underestimate. It’s not just the cost of recruitment or training. It’s the time you lose filling gaps, the emotional energy it takes to start over, the trust that’s eroded, and the morale that dips each time someone walks out the door. The ripple effect of turnover can quietly damage your business far more than you realise.You’ll also hear how business owners can unknowingly create the very conditions that push good people away — even when they genuinely care about their team. The good news is that all of this is fixable. Once you understand what’s really driving turnover, you can take simple, practical steps to keep your best people engaged, loyal, and performing. Because keeping great people isn’t luck — it’s structure, leadership, and clarity.An Invitation:If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 293 of the People Powered Business Podcast!In today’s episode, we’re diving into a challenge that so many business owners face (even if they don’t talk about it): what happens when your team starts calling the shots… and you’re no longer in control of your business?It happens more often than you’d think.You start out delegating a few tasks to make life easier… then one day you realise you're asking your team for permission to make decisions. You're walking on eggshells. You’re avoiding the hard conversations. And your business? It no longer feels like yours.If any of that sounds familiar — this episode is for you.Here’s what we cover:✅ How it happens – The subtle shift from leading to reacting✅ Why it happens – The mindset traps and leadership habits that leave us overrun✅ Red flags to watch for – Signs your team might be running the show✅ How to take back control – Practical, non-confrontational ways to reset and reclaim your role as the leaderWhether you have 2 team members or 20, this is about setting a strong foundation to lead with confidence, clarity, and authority.This episode is especially relevant if you're the kind of business owner who wants to create a high-performing team — without being the one everyone walks all over.An Invitation:If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 292 of the People Powered Business Podcast! In today’s episode we’re dipping our toes into a very hot topic at the moment – set off clauses in employment contracts and why they are proving to be such a problem.We start by unpacking what are set off clauses actually are – a clause in a contract that allows the employer to pay a salary which incorporates base rates + allowances etc and other award conditions that would otherwise be an entitlement the employee should receive.We then look at when can they be used and how, when written correctly they can protect you as the employer and cover a lot of things.Finally we take a look at a case involving Coles and Woolworths that really has the experts talking, and highlights how these clauses can and can’t be used, and why so many businesses are currently at risk of huge back payment claims as a result.An Invitation: If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having. Join Here. https://www.facebook.com/groups/hrsupportaustralia

Hello and welcome to Episode 291 of the People Powered Business Podcast!In today's episode we are talking about using AI in your workplace, and how it can be valuable for you and your team, but where you may need to be cautious.The reality is your team is likely already using it, even if you haven’t officially introduced it. And while it can be an amazing productivity tool (I love it myself for getting past blank pages, speeding up thinking, and yes - it’s replaced Google for me!), it also raises real questions for business owners:How do we manage AI use at work?What are the risks and rewards?And what do we do when our team isn’t on board?In this episode, I’m diving into what I’m seeing with clients around AI in the workplace, how to use it well, and what to do when team members resist or misuse it.What I’m seeing right now is team members using AI for internal comms (and business owners being surprised—or concerned), AI-written job applications, ads, and emails: how to spot them and decide what’s acceptable and a growing concern from business owners around privacy and misuse.So how can you use AI well in your business and your team? Consider embedding AI into the tools you’re already using (like Canva’s Magic tools or Microsoft CoPilot). I love the use of custom GPTs or Chrome extensions to fast-track SOPs and admin.But what about when team members are resistant or reluctant to use AI? You really need to get down to what’s causing the fear to implement and addressing it head on.What about you? How are you and your team using AI?An Invitation:If you’d like to connect with other businesses who are also juggling the challenges of teams, I’d love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about what’s working for you and any challenges you might be having.Join Here.https://www.facebook.com/groups/hrsupportaustralia