The Dental Billing Podcast

Send us a Text Message.Unlock the full potential of your dental practice with expert insights from Jennifer Lyman, our esteemed hygiene coach at Hidden Dental Profit. Together, we're cutting through the noise to bring you a comprehensive series on periodontal performance—an area too crucial to ignore. Our discussion goes beyond the surface, as we dissect perio performance percentages and their pivotal role in evaluating and enhancing the treatment of periodontal disease. We're not just crunching numbers; we're spotlighting the stark reality that many practices may be under-treating this prevalent condition. By understanding these vital statistics, dental professionals can ensure they're providing the highest standard of care for their patients.The conversation doesn't stop at diagnosis—prepare to navigate the ins and outs of insurance reimbursements for gingivitis treatments with finesse. With Jennifer's seasoned perspective, we tackle the challenge of engaging patients in their oral health, stressing the importance of transparent communication and collaboration between the front office and hygienists. We also address the delicate balance of ethical practice and practical responses when faced with reimbursement dilemmas from companies like Delta Dental. By the end of this series, you'll be equipped with the tools and knowledge to revolutionize your hygiene and billing operations, reaffirming your commitment to patient well-being and practice profitability. Don't miss this opportunity to transform your approach to periodontal care—tune in now!Want to connect with Jen? Send her an email:Jen@hiddendentalprofit.com Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comSchedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupEricka's recommendation for PPO Negotiations:https://veritasdentalresources.com/Ericka's recommendation for Insurance Verification Services:https://verus.comWant to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.comLink to buy Eat That Frog by Brian Tracy: (not an affiliate link)https://www.amazon.com/Eat-That-Frog-Great-Procrastinating/dp/162656941X/ref=sr_1_1?crid=1JV76U7XAHWEO&keywords=eat+that+frog+by+brian+tracy&qid=1707252377&sprefix=Eat+that+%2Caps%2C413&sr=8-1

Send us a Text Message.As I sat down with Tessina Bullock, the powerhouse behind Veris Insurance Verification, a tale of transformation unfolded. From her early days as a dental assistant to her ascension as a dental billing mogul, Tessina's trajectory is a masterclass in leveraging communication prowess and strategic acumen to navigate the complexities of dental insurance verification and appeals. Her insights illuminate the path for dental practitioners to not only submit claims with confidence but to also stand their ground against daunting insurance denials.In the heart of our discussion, the significance of networking came alive through Tessina's entrepreneurial journey, proving instrumental in the birth and blossoming of Veris. As we peeled back layers of insurance verification challenges, Tessina unfurled a blueprint for preempting claim denials with comprehensive patient information—a leap toward fortifying a dental practice's revenue cycle. Tessina's narrative is a testament to the power of connections and a thorough approach to insurance verification, serving as a beacon for those in the dental arena.Rounding out our candid conversation, we mapped the battleground of insurance claims and appeals, where Tessina shared her tactics for compelling insurance companies to honor their obligations. From the art of crafting personalized appeals to using strategic keywords and the threat of escalating issues to higher authorities, Tessana equipped listeners with an arsenal to combat insurance company tactics. Her guidance is a clarion call to dental offices, championing the notion that with the right strategies, appealing insurance denials can shift from a daunting chore to a winning endeavor.To get in touch with Tessina:https://verusdental.com Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comSchedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupEricka's recommendation for PPO Negotiations:https://veritasdentalresources.com/Ericka's recommendation for Insurance Verification Services:https://verus.comWant to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.comLink to buy Eat That Frog by Brian Tracy: (not an affiliate link)https://www.amazon.com/Eat-That-Frog-Great-Procrastinating/dp/162656941X/ref=sr_1_1?crid=1JV76U7XAHWEO&keywords=eat+that+frog+by+brian+tracy&qid=1707252377&sprefix=Eat+that+%2Caps%2C413&sr=8-1

Send us a Text Message.Embark on a voyage through the complex seas of dental billing where precision and integrity are your most trusted navigators. We dissect the treacherous practices of billing for insurance benefits instead of actual services, exposing the hidden icebergs of fraud that could sink your dental practice's reputation. From the misuse of X-ray codes to the critical need for accurate clinical documentation, we illuminate the path to ethical billing, ensuring that your practice thrives financially while delivering top-notch patient care. Discover why correctly identifying procedures like periodontal maintenance isn't just about compliance—it's about honoring the trust your patients place in your hands.Steer your practice towards the safe harbor of success by mastering the art of PPO negotiations, a skill oftentimes as overlooked as it is vital. Listen as we share insights on the power of laser bacterial reduction treatments in the fight against gingivitis, and how such protocols can not only improve patient outcomes but also boost office production. We'll delve into the importance of patient education, helping them understand their condition and how it aligns with their insurance benefits, creating a win-win scenario for their health and your practice's financial well-being. Charting these waters may seem daunting, but with our guidance, you'll navigate them like an expert captain, confident and in control. Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comSchedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupEricka's recommendation for PPO Negotiations:https://veritasdentalresources.com/Ericka's recommendation for Insurance Verification Services:https://verus.comWant to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.comLink to buy Eat That Frog by Brian Tracy: (not an affiliate link)https://www.amazon.com/Eat-That-Frog-Great-Procrastinating/dp/162656941X/ref=sr_1_1?crid=1JV76U7XAHWEO&keywords=eat+that+frog+by+brian+tracy&qid=1707252377&sprefix=Eat+that+%2Caps%2C413&sr=8-1

Send us a Text Message.Have you ever felt overwhelmed by the labyrinth of billing and coding in your dental practice? Prepare to navigate this complex terrain with confidence as we dissect the art of billing department optimization. Our conversation steers you through the process of decluttering your practice management software, much like tidying a hoarder's abode. We confront the common fear of conflict head-on, revealing its true nature as a growth catalyst, essential for the evolution of your billing operations. With Dr. Roy Shelburne's harrowing story as a backdrop, we underscore the dire consequences of inadequate billing knowledge and the non-negotiable need for compliance in every patient transaction.Dr. Shelburne's narrative serves as a stark wake-up call about the risks of neglecting proper billing practices—a lesson he learned the hard way. We unpack the six-part framework that transforms billing departments from chaotic to controlled, discussing everything from software setup and insurance complexities to the formulation of Key Performance Indicators (KPIs). Our discussion highlights the pivotal role office managers play as coaches, guiding their teams through the transformation with dedicated coaching and unwavering accountability to breathe new life into your practice's financial health.And if you've ever questioned the potency of your dental practice management software in crafting precise treatment plans, this episode is a treasure trove of insights. We dissect the software's often-underused capabilities, emphasizing meticulous training and the exacting entry of insurance benefits. By concentrating on these strategies, you'll learn how to leverage technology to its fullest, ensuring your treatment plans are not only accurate but also reflective of the cutting-edge advancements these platforms continuously integrate. Join us for a journey that promises to fine-tune your billing efficiency and catapult your practice's revenue to unprecedented heights. Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comSchedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupEricka's recommendation for PPO Negotiations:https://veritasdentalresources.com/Ericka's recommendation for Insurance Verification Services:https://verus.comWant to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.comLink to buy Eat That Frog by Brian Tracy: (not an affiliate link)https://www.amazon.com/Eat-That-Frog-Great-Procrastinating/dp/162656941X/ref=sr_1_1?crid=1JV76U7XAHWEO&keywords=eat+that+frog+by+brian+tracy&qid=1707252377&sprefix=Eat+that+%2Caps%2C413&sr=8-1

Send us a Text Message.Ever wondered how a seamless transition from a clinical role to office management is made? This episode is your golden ticket, packed with advice from my personal journey managing multiple dental practices. Anchoring this episode is a deep dive into the importance of understanding management principles within the dental industry. We'll share the challenges and triumphs from my adventure in the realm of dental office management and provide you with practical insights. If you are new to the office management scene, this episode will be your guidepost. Transitioning to the structure of a dental practice, we examine the pivotal role of the billing department. An efficient billing department is a linchpin to a practice's financial success, and we discuss how an office manager can ensure this by identifying and filling performance gaps. The focus then shifts to an often overlooked aspect – the psychology of patient experience. Why do some patients willingly spend more at certain practices? The key lies in creating an exceptional patient experience, and we recommend eye-opening reads like "Unreasonable Hospitality" and "The Nordstrom Way" to further illuminate this aspect.Lastly, we delve into the meaty topics of accountability, psychological safety, management styles, team dynamics, and their impact on a dental office. We shed light on the importance of fostering a psychologically safe environment and how doctors can support their managers' decisions. This episode will empower you to navigate through the stages of team dynamics and shape both team performance and patient experience. Whether you're an established manager seeking fresh insights or a new office manager finding your footing, this episode offers invaluable resources and strategies for enhancing patient experience and boosting your bottom line. Tune in for a journey packed with insights, inspiration, and practical tips for creating a successful and fulfilling dental practice. Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comSchedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupEricka's recommendation for PPO Negotiations:https://veritasdentalresources.com/Ericka's recommendation for Insurance Verification Services:https://verus.comWant to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.comLink to buy Eat That Frog by Brian Tracy: (not an affiliate link)https://www.amazon.com/Eat-That-Frog-Great-Procrastinating/dp/162656941X/ref=sr_1_1?crid=1JV76U7XAHWEO&keywords=eat+that+frog+by+brian+tracy&qid=1707252377&sprefix=Eat+that+%2Caps%2C413&sr=8-1

Send us a Text Message.How would you like to get inside the mind of the legendary Howard Farran, founder of Dentaltown and author of Uncomplicate Business? We've got an enlightening chat with Howard on this episode, revealing the inspiration and journey behind creating Dentaltown, an empowering online community and mobile app for dental professionals. Howard unpacks the power of Dentaltown's resources including interactive message boards that serve as a hub for advice, support, and professional growth within the dental industry. We don't stop there, we also delve into the critical aspect of creating a healthy work environment in the dental industry. We speak candidly about the destructive impact of toxic team members, the vital need for mentors, and the role of management in cultivating a positive work culture. Addressing and eliminating toxic behavior stands out as a major topic, with a fresh perspective on why it's better to strive for 'B players' who bring harmony, rather than 'A players' who may be toxic. Finally, we circle back to our guest, Dr. Howard Farran, CEO and founder of Dental Town. His insightful take on the significance of networking and peer-to-peer learning in the field of dentistry is a must-listen. We encourage you, our listeners, to join Dental Town, contribute to the practice management message boards, and share your wisdom with your peers. And don't forget to download the Dental Town app for instant access to these invaluable discussions and resources at the end of this episode. Find your tribe, elevate your practice, and enhance your professional journey with us in this episode. Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comSchedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupEricka's recommendation for PPO Negotiations:https://veritasdentalresources.com/Ericka's recommendation for Insurance Verification Services:https://verus.comWant to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.comLink to buy Eat That Frog by Brian Tracy: (not an affiliate link)https://www.amazon.com/Eat-That-Frog-Great-Procrastinating/dp/162656941X/ref=sr_1_1?crid=1JV76U7XAHWEO&keywords=eat+that+frog+by+brian+tracy&qid=1707252377&sprefix=Eat+that+%2Caps%2C413&sr=8-1

Send us a Text Message.Are you leaving money on the table due to incorrect dental billing? Ever wondered how diagnosis codes can make a difference in your practice? As your host, Erica Aguilar, I bring to you a comprehensive guide on the significance of these codes and how to pick the right one from the CDT book. We delve into the importance of documenting a diagnosis during the exam for payment qualification and how to ensure your clinical documentation is not just current but compliant. Ever had a patient confused about the difference between a prophy and a gingivitis cleaning? Not only will we explain the necessity of code D4346 for gingivitis cleaning, but we'll also highlight how a lack of correct documentation can lead to revenue loss for your practice. We take a closer look at how insurance companies are responding to preventive measures like gingivitis cleaning. We also introduce the PREVISOR program for dental risk assessments, discussing uses of D0602 and D0603 codes for the CARRIES risk assessment, and how to enhance benefits through Delta Dental with the PREVISOR program. Get ready to step into a new era of dental billing and codes! Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comSchedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupEricka's recommendation for PPO Negotiations:https://veritasdentalresources.com/Ericka's recommendation for Insurance Verification Services:https://verus.comWant to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.comLink to buy Eat That Frog by Brian Tracy: (not an affiliate link)https://www.amazon.com/Eat-That-Frog-Great-Procrastinating/dp/162656941X/ref=sr_1_1?crid=1JV76U7XAHWEO&keywords=eat+that+frog+by+brian+tracy&qid=1707252377&sprefix=Eat+that+%2Caps%2C413&sr=8-1

Send us a Text Message.I've had the opportunity to sit down and have a deep and enlightening conversation with Jennifer Lyman, a devoted dental hygienist with a heart for recognizing signs of sleep apnea in children. It was fascinating to hear about her journey and how her experiences have shaped her practice and fueled her passion for educating others about sleep apnea, a potentially fatal condition that we should all be aware of. We also got to talk about the beneficial effects of myofunctional therapy in dealing with sleep apnea and other oral health issues. Jennifer shed light on the signs and symptoms we should look out for in both children and adults, along with the connections between sleep apnea and conditions like ADHD. She emphasized the criticality of referral to sleep centers and the potential hazards of ignoring what may seem as trivial as snoring. Towards the end, we tackled the complexities surrounding medical billing in dental sleep medicine and explored the essentials needed to successfully implement oral appliance therapy or myofunctional therapy. Jennifer underlined the importance of a dedicated team and the value of continual coaching and training. We also discussed how to navigate insurance coverage and ensure a smooth billing process for patients. For those eager to learn more, Jennifer shared her contact information. After listening to this enriching conversation, I'm sure you'll appreciate the crucial role oral health plays in our overall well-being. Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comSchedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupEricka's recommendation for PPO Negotiations:https://veritasdentalresources.com/Ericka's recommendation for Insurance Verification Services:https://verus.comWant to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.comLink to buy Eat That Frog by Brian Tracy: (not an affiliate link)https://www.amazon.com/Eat-That-Frog-Great-Procrastinating/dp/162656941X/ref=sr_1_1?crid=1JV76U7XAHWEO&keywords=eat+that+frog+by+brian+tracy&qid=1707252377&sprefix=Eat+that+%2Caps%2C413&sr=8-1

Send us a Text Message.Do you ever wonder about the intricacies of insurance claims and the importance of having proper documentation in dental practices? We bet our guest today, Dr. Roy Shelburne, can shine a light on that. A seasoned dentist, practice owner, and survivor of a healthcare fraud conviction, Dr. Shelburne's story is striking, a true eye-opener for other dental professionals, as he shares his experiences and the lessons he learned.Dr. Shelburne passionately dives into the world of healthcare fraud, defensive documentation, and the consequences of insufficient documentation. He emphasizes that everyone in the dental team should take responsibility, reflecting that there's no such thing as an innocent mistake in healthcare documentation. Together, we explore the complicated relationship between dental practices and insurance companies, discussing how insurance benefits can influence the care provided by dentists. To prevent falling into pitfalls, we underline the importance of understanding these benefits, accurate documentation, and the use of templates and drop-down boxes to support claims.Wrapping up this riveting conversation, we delve into the critical role of proper documentation in a dental practice for more than just ensuring payment. We also discuss how to utilize templates and flexible records to accurately reflect a patient's condition, and diagnosis, and how to navigate insurance company guidelines. This episode is brimming with valuable lessons from Dr. Shelburne, who now uses his experience to guide others in the industry. Don't miss it!Got questions for Dr. Shelburne? Connect with him @ www.royshelburne.com Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comSchedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupEricka's recommendation for PPO Negotiations:https://veritasdentalresources.com/Ericka's recommendation for Insurance Verification Services:https://verus.comWant to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.comLink to buy Eat That Frog by Brian Tracy: (not an affiliate link)https://www.amazon.com/Eat-That-Frog-Great-Procrastinating/dp/162656941X/ref=sr_1_1?crid=1JV76U7XAHWEO&keywords=eat+that+frog+by+brian+tracy&qid=1707252377&sprefix=Eat+that+%2Caps%2C413&sr=8-1

Send us a Text Message.Do you ever find scrubs irresistible? Kiera did, and her love for scrubs steered her into a fascinating journey through the dental industry. Today, she takes us through her evolution from a dental assistant in Utah, all the way to owning her own practice and establishing the Dental A Team. This company is Kiera's brainchild, dedicated to aiding dental offices with practice management. Kiera's journey is an inspiring one, and it isn't just about her story. She's also here to educate us on the critical role of billing in dental practice management. She gives us a comprehensive rundown on understanding the revenue cycle, ensuring clean claims, and the significance of everyone on the team comprehending their role in the process. But hold on, we're not done yet. Kirra shares golden tips on maximizing revenue and minimizing loss in the tricky world of dental practice. Finally, we wander into the realm of patient experience. Kiera draws on lessons from giants like Nordstrom, Disney, and Starbucks, putting the spotlight on the amazing impact of small changes on the overall patient experience. Get ready to absorb strategies on infusing the patient experience into practice - the role of the front office, the importance of intentionality, and much more. From billing to patient experience, this episode is a treasure trove of insights, tips, and strategies for anyone in the dental industry. Tune in, listen up, and let Kiera guide you through the intricacies of dentistry!Connect with Kiera: thedentalateam.com Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comSchedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupEricka's recommendation for PPO Negotiations:https://veritasdentalresources.com/Ericka's recommendation for Insurance Verification Services:https://verus.comWant to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.comLink to buy Eat That Frog by Brian Tracy: (not an affiliate link)https://www.amazon.com/Eat-That-Frog-Great-Procrastinating/dp/162656941X/ref=sr_1_1?crid=1JV76U7XAHWEO&keywords=eat+that+frog+by+brian+tracy&qid=1707252377&sprefix=Eat+that+%2Caps%2C413&sr=8-1

Send us a Text Message.Ever wondered why so many dental claims get denied and overlooked? This episode takes you behind the scenes of dental billing and claim appeals with Morgan, popularly known as Front Office Friend, who brings an impressive 11 years of experience in the dental field to the table. Morgan's lifelong love for dentistry drives this insightful discussion as we dive into the state of the dental industry, including a startling study that reveals only 33% of all denied claims are ever appealed.Running a dental practice isn't all about the teeth, as Morgan showcases in our enlightening chat. Her valuable advice on managing insurance aging reports and establishing robust systems within dental practices is sure to make your operation run smoother. Highlighting the importance of financial policy discussions with patients prior to treatment, Morgan emphasizes how this simple yet significant step can prevent misunderstandings and streamline the process.The conversation doesn't stop there, as we delve into her inspirational journey of authoring The Front Office Handbook. Inspired by her personal need for lists and checklists, Morgan provides insights into the importance of staying updated with the latest trends and technology in the field. Finally, we examine Morgan's vibrant presence on social media where she continues to enrich the dental community with her insights. Tune in to gain a wealth of knowledge from this seasoned professional in the dental field.Connect with Morgan: frontofficefriend.com Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comSchedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupEricka's recommendation for PPO Negotiations:https://veritasdentalresources.com/Ericka's recommendation for Insurance Verification Services:https://verus.comWant to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.comLink to buy Eat That Frog by Brian Tracy: (not an affiliate link)https://www.amazon.com/Eat-That-Frog-Great-Procrastinating/dp/162656941X/ref=sr_1_1?crid=1JV76U7XAHWEO&keywords=eat+that+frog+by+brian+tracy&qid=1707252377&sprefix=Eat+that+%2Caps%2C413&sr=8-1

Send us a Text Message.Get ready to demystify the labyrinth of dental billing changes coming in 2024! You'll gain invaluable insights into the American Dental Association's new service category, Sleep, and how this addition increases the dental categories to a total of 13. We'll break down how these extra codes can lead to more precise interactions with providers and patients, and why this doesn't automatically mean insurance payouts will increase. Then, we'll pivot to understanding the intricacies of the 2024 claim form, shedding light on the new boxes and their role in speeding up the claim process. You'll understand why it's crucial to get your practice management software updated with the 2024 claim form. We'll delve into new additions such as Box 3A and 11A, which require payer IDs, and Box 39A, which demands the last date of scaling and root planning. We'll also unravel the complex concept of locum tenens, and the introduction of the new Box 53A to identify temporary providers. So, tune in and arm yourself with the knowledge to navigate these changes smoothly! Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comSchedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupEricka's recommendation for PPO Negotiations:https://veritasdentalresources.com/Ericka's recommendation for Insurance Verification Services:https://verus.comWant to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.comLink to buy Eat That Frog by Brian Tracy: (not an affiliate link)https://www.amazon.com/Eat-That-Frog-Great-Procrastinating/dp/162656941X/ref=sr_1_1?crid=1JV76U7XAHWEO&keywords=eat+that+frog+by+brian+tracy&qid=1707252377&sprefix=Eat+that+%2Caps%2C413&sr=8-1

Send us a Text Message.Are you ready to navigate the world of dentistry with no background whatsoever? Imagine learning everything from dental administration ABCs to a PhD level understanding in just six months. Welcome to the Front Office Lab, our unique dental front office training program where we equip you with a wealth of resources, assignments, and in-depth trainings. In this journey, you'll not just master the administrative ropes, but also uncover the significance of marketing and advertising in a dental practice. The second part of our discourse illuminates the wide career horizons that the Front Office Lab program opens up. From being a dental practice office manager to a treatment coordinator, the opportunities are numerous. We delve into the qualifications each role demands and introduce you to the concept of 'perfect day scheduling'. Furthermore, we share the importance of dreaming big and creating a five-year plan. We wrap up by honoring the dental heroes and mentors who have enriched my career, and sharing the inspiring journey of turning a no-patient practice into a successful venture. We emphasize the role of family support during a career transition and give you a walkthrough of our student center orientation and Front Office Lab program syllabus. Embark on this exciting journey with us. Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comSchedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupEricka's recommendation for PPO Negotiations:https://veritasdentalresources.com/Ericka's recommendation for Insurance Verification Services:https://verus.comWant to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.comLink to buy Eat That Frog by Brian Tracy: (not an affiliate link)https://www.amazon.com/Eat-That-Frog-Great-Procrastinating/dp/162656941X/ref=sr_1_1?crid=1JV76U7XAHWEO&keywords=eat+that+frog+by+brian+tracy&qid=1707252377&sprefix=Eat+that+%2Caps%2C413&sr=8-1

Send us a Text Message.Growing up as a daddy's girl, Martell Coke faced incredible obstacles, from a family of 10 siblings to surviving a tough childhood without amenities such as toothbrushes or clean drinking water. But through determination and a fierce passion for education, she defied the odds and became an accomplished dental hygienist. Join me in this powerful episode as we uncover Martell's extraordinary journey and the lessons we can all learn from her resilience.Martell and I dive into her backstory, exploring her experiences in two vastly different school systems and how they shaped her view of her own intelligence. We discuss the challenges she faced in pursuing her dreams and the financial obstacles that threatened to derail her success. As we delve further into her story, we uncover the realities of starting a nonprofit, Brown Girl RDH and building a thriving dental practice. In this inspiring conversation, Martell shares valuable insights on navigating patient balances, working with insurance companies, and understanding the financial side of running a successful dental practice. We also tackle the importance of authenticity and overcoming imposter syndrome. Don't miss this captivating episode as we celebrate the power of determination in the face of adversity and the impact of Martell's mission to empower other hygienists to be the best version of themselves. Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comSchedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupEricka's recommendation for PPO Negotiations:https://veritasdentalresources.com/Ericka's recommendation for Insurance Verification Services:https://verus.comWant to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.comLink to buy Eat That Frog by Brian Tracy: (not an affiliate link)https://www.amazon.com/Eat-That-Frog-Great-Procrastinating/dp/162656941X/ref=sr_1_1?crid=1JV76U7XAHWEO&keywords=eat+that+frog+by+brian+tracy&qid=1707252377&sprefix=Eat+that+%2Caps%2C413&sr=8-1

Send us a Text Message.As a Dental Billing Coach, I often have the pleasure of meeting other dental coaches who focus on the billing department. I love to discuss the challenges they see with the revenue cycle and how they address them. Some of the coaches I have met with, have extensive backgrounds in dentistry and recently took the leap into "dentalprenuer-ship". This is the case with today's guest, Mel Berg. She has quite the experience in dental billing and has recently set up her coaching business. Make no mistake, this woman knows her stuff! Listen to Mel and I have a casual yet informative conversation around dental billing do's and don'ts. To connect with Mel, follow her on Instagram: @detaileddentalsolutionsGot questions?Email me: billingcoach@dentalbillingcollege.comCall or text me: 714-477-0991Follow me on Instagram: @dental_billing_coachWant more information about learning dental billing?www.thedentalbillingcoach.com/thedentallabCheck out our sponsor's website and take advantage of their offer of 2 FREE zirconia crowns:www.ymdentallaboratory.com Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comSchedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupEricka's recommendation for PPO Negotiations:https://veritasdentalresources.com/Ericka's recommendation for Insurance Verification Services:https://verus.comWant to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.comLink to buy Eat That Frog by Brian Tracy: (not an affiliate link)https://www.amazon.com/Eat-That-Frog-Great-Procrastinating/dp/162656941X/ref=sr_1_1?crid=1JV76U7XAHWEO&keywords=eat+that+frog+by+brian+tracy&qid=1707252377&sprefix=Eat+that+%2Caps%2C413&sr=8-1

Send us a Text Message.In this week's episode, Ericka has a conversation with Dr. Joshua Golden D.D.S. about his perspective on dental billing challenges in his practice. Dr. Golden has a beautiful practice in Sunrise, Florida called West Sunrise Dentistry. He takes pride in providing his patients with top-level dentistry. Insurance reimbursements are simply not cutting it when it comes to covering the costs of goods which leads to many frustrations for a Dentist and practice owner. As billers, our job is to maximize every penny owed to the practice. Doctors appreciate these efforts as the dental insurance landscape continues to evolve less and less in the doctor's favor. We hope you enjoy this conversation between Ericka and Dr. Golden! Please feel free to tell us any questions you have by sending us an email. Follow Dr. Golden on IG: @thegoldendentistGot questions about this episode?Email: admin@dentalbillingcollege.comCall or Text: 714-477-0991 - Yes, a real person will respond! Instagram: dental_billing_coachLike always, we appreciate you!  Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comSchedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupEricka's recommendation for PPO Negotiations:https://veritasdentalresources.com/Ericka's recommendation for Insurance Verification Services:https://verus.comWant to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.comLink to buy Eat That Frog by Brian Tracy: (not an affiliate link)https://www.amazon.com/Eat-That-Frog-Great-Procrastinating/dp/162656941X/ref=sr_1_1?crid=1JV76U7XAHWEO&keywords=eat+that+frog+by+brian+tracy&qid=1707252377&sprefix=Eat+that+%2Caps%2C413&sr=8-1

Send us a Text Message.Do you prepare for your patient's appointments with a chart prep checklist? What about using a routing slip? In this episode, Ericka talks about the use of a routing slip and how you can create ease of flow by leveling up your chart preparation process. Want a copy of the routing slip that Ericka uses with her clients? Head over to our website and grab your copy there! www.hiddendentalprofit.comWe hope that you enjoy this shorty episode! With gratitude,The Dental Billing College Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comSchedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupEricka's recommendation for PPO Negotiations:https://veritasdentalresources.com/Ericka's recommendation for Insurance Verification Services:https://verus.comWant to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.comLink to buy Eat That Frog by Brian Tracy: (not an affiliate link)https://www.amazon.com/Eat-That-Frog-Great-Procrastinating/dp/162656941X/ref=sr_1_1?crid=1JV76U7XAHWEO&keywords=eat+that+frog+by+brian+tracy&qid=1707252377&sprefix=Eat+that+%2Caps%2C413&sr=8-1

Send us a Text Message.Part 2 of day 1 inside the lab! In this episode, Ericka continues to walk her students through the dental coding guide. Did you know that dentistry is divided into 12 categories of service? It is! As a dental biller, it is important to understand how to navigate through each category when you are looking for a code. This becomes even more important when you are learning to understand insurance categories of benefits. Listen in as the class wraps up on day 1 in the lab!Want to join the lab? It's never too late! Click the link below to gain access! The next sesh is on 2/28/23. Will we see you there?https://thedentalbillingcoach.com/thedentallabGot questions?Email: admin@dentalbillingcollege.comSee you in the lab! Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comSchedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupEricka's recommendation for PPO Negotiations:https://veritasdentalresources.com/Ericka's recommendation for Insurance Verification Services:https://verus.comWant to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.comLink to buy Eat That Frog by Brian Tracy: (not an affiliate link)https://www.amazon.com/Eat-That-Frog-Great-Procrastinating/dp/162656941X/ref=sr_1_1?crid=1JV76U7XAHWEO&keywords=eat+that+frog+by+brian+tracy&qid=1707252377&sprefix=Eat+that+%2Caps%2C413&sr=8-1

Send us a Text Message.Have you ever wanted to learn dental billing? In this week's episode, we share our first session in our new group coaching program The Dental Billing Lab.  This group training is designed for individuals with little to no experience in dental billing. It's not too late to join! Click on this link to join today! https://thedentalbillingcoach.com/thedentallabGot questions? Email Ericka: admin@dentalbillingcollege.comSee you in this episode, friends!!!With gratitude,The Dental Billing Team  Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comSchedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupEricka's recommendation for PPO Negotiations:https://veritasdentalresources.com/Ericka's recommendation for Insurance Verification Services:https://verus.comWant to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.comLink to buy Eat That Frog by Brian Tracy: (not an affiliate link)https://www.amazon.com/Eat-That-Frog-Great-Procrastinating/dp/162656941X/ref=sr_1_1?crid=1JV76U7XAHWEO&keywords=eat+that+frog+by+brian+tracy&qid=1707252377&sprefix=Eat+that+%2Caps%2C413&sr=8-1

Send us a Text Message.In this quick episode, Ericka talks about the differenc between D0150 vs. D0180 and why most offices are not utilizing D0180. She also get's into D4355 and the appropriate code to use in that situation. We hope you enjoy this shorty episode! Email Ericka: admin@dentalbillingcollege.com Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comSchedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupEricka's recommendation for PPO Negotiations:https://veritasdentalresources.com/Ericka's recommendation for Insurance Verification Services:https://verus.comWant to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.comLink to buy Eat That Frog by Brian Tracy: (not an affiliate link)https://www.amazon.com/Eat-That-Frog-Great-Procrastinating/dp/162656941X/ref=sr_1_1?crid=1JV76U7XAHWEO&keywords=eat+that+frog+by+brian+tracy&qid=1707252377&sprefix=Eat+that+%2Caps%2C413&sr=8-1