The ET project

Today I’m morphing into an AI bot popping up in cities across Europe and the UK in an effort to keep pace with our guest Ms. Juliette Denny.   Juliette is a learner engagement expert with almost 20-years of experience innovating in the learning tech space.   She has an unrivalled passion for learner engagement and offers unparalleled insight when it comes to learning and development best practice.   She is considered a pioneer and an expert in applying gamification and social functionality to online learning.   Her vibrant talks are packed full of statistics, case studies and actionable take-aways and are designed to ensure you come away with new insight or a fresh perspective.   And TEAM ET, like me I’m confident you will be able to vouch for that claim, after listening to this conversation.   A recipient of some 150 industry awards for the work her team has performed over the past decade, she has now turned her attention to revolutionizing education with new AI Learning pedagogies.   When asked why she is so passionate about this her reply is “Because the future belongs to the curious.”   To support this venture Juliette is now heading up the company called Iridescent Technology and I swear the colour of Juliette’s hair is purely coincidental not a marketing promo. TEAM ET please join Juliette and me with “the future of personalized learning has arrived and it’s called Coeus AI”   Visit our website to access the full transcript, guest links and episode notes - Coaching 4 Companies BTW as a footnote for the Learned: During our discussion you’ll hear us refer to Bloom’s Taxonomy – more specifically Juliette is referring to the Cognitive Learning Domain within the Taxonomy and her new AI learning platform’s capabilities to bridge the lower and higher levels of that domain – THROUGH DEMONSTRATION AND ARCHING between applying and analyzing.

Today we’re in Melbourne, Australia and chatting with our guest Mr. Utkarsh Naran, the Founder and CEO of IgnitedNeurons. Utkarsh is on a mission to help managers become future leaders for the world. He is a learning consultant and an accomplished coach on the path to achieving ICF-PCC accreditation, having over 1,000 hours of coaching experience. With a career spanning 17 years across healthcare, leadership, and e-learning, Utkarsh has led numerous cross-domain teams in both tech startups and large-scale client projects for Fortune 500 companies.  His career started as a 𝗽𝗵𝘆𝘀𝗶𝗼𝘁𝗵𝗲𝗿𝗮𝗽𝗶𝘀𝘁 in 2007 before moving to 𝗳𝗶𝗹𝗺𝗶𝗻𝗴 𝗮𝗻𝗱 𝗲𝗱𝗶𝘁𝗶𝗻𝗴 in 2013, to 𝐬𝐜𝐚𝐥𝐢𝐧𝐠 𝐚 𝐬𝐭𝐚𝐫𝐭𝐮𝐩 and leading sales in 2017 and now since 2020 with his company helping individuals and teams 𝗼𝘂𝘁𝗽𝗲𝗿𝗳𝗼𝗿𝗺 𝘁𝗵𝗲𝗺𝘀𝗲𝗹𝘃𝗲𝘀. Utkarsh holds certifications as a Happiness Coach from the Berkeley Institute of Well-Being and as a NeuroLinguistic Programming (NLP) Coach.  He serves as an Executive Coach at BetterUp, Torch.io, and other Silicon Valley startups, catering to executives globally. Notable clients of his coaching include LinkedIn, Infosys, MakeMyTrip, Zynga Games, Salesforce, and The Lego Group.  TEAM ET you will hear during our conversation that we go into Utkarsh’s TEDTalk and a word that was foreign to me until this discussion – a “Funambulist.” Listen in to learn more about what that means. We also speak about Change, Growth mindsets, Values, Curiosity, Fear and Courage. This is a wide ranging discussion that you are sure to take a lot from.  So please join Utkarsh and I as we tackle the topic of “How we can all become better Managers or Leaders one step at a time.” Utkarsh’s message:  “A spark is a little thing, yet it may kindle the world. Let's work together and ignite that spark within.” Visit our website to access the full transcript, guest links, and episode notes - Coaching 4 Companies

Today we are back in Denver, Colorado and based on how many of our guests are based in this city, I’m starting to get a sense for why this region is so popular. Our guest is Ms. Julie Williamson, Managing partner at the Karrikin Group.   In addition to being co-owner of this organization Julie is an experienced keynote speaker and published author. You can check out her book on Amazon which is titled – Matter: Move beyond the Competition, create more value and become the obvious choice.   Julie is a leading voice in how alignment can transform leaders and organizations, and she has worked around the world with some of the largest companies, helping them set and execute on strategy and transformation.   BTW TEAM ET you’ll hear us go deep into this topic during the conversation.   Julie is interested in how executive engagement happens and how leadership teams form and un-form.   Her deep understanding of behavioral science combined with her executive experience and business acumen allows her to push past the barriers that hold back teams from finding alignment, transforming organizations and accelerating growth.   TEAM if you want to maximize your takeaway from this episode, I’d encourage you to check out the Karrikin Group website and review the various models you hear Julie and I discuss. Things such as the Diamond Triangle, The Behavior and Competence models. You might even wish to try your hand at completing The Space Between Agreement and Alignment exercise.   TEAM ET – please join Julie and I as we tackle the topic of Leadership Alignment and unpack the all-important “How” equation. I guarantee you will come away from this conversation with a new perspective of just how important it is to have your leadership team not only singing from the same hymn sheet but pulling together during their strategy implementation. Visit our website for all the guest links, episode notes, and full transcript - Coaching 4 Companies

Hello, today is a special milestone for the show as we are celebrating our 100th episode and therefore I’ve decided to catch up and enjoy the occasion with my good friend Mr. Dale Gauthreaux back in Atlanta, Georgia. Well, I was there in person a month back, and this time its only a virtual visit. Who is Dale aside from being a past colleague, friend and someone I like to think sits on my Personal Board of Directors – you’ll understand more about what that means when you listen to our conversation. Additionally, Dale specializes in helping leaders and organizations address performance and engagement challenges.  Through consulting, training and coaching, Dale helps leaders develop the capacity and capability to accomplish their organization's goals. A student of organizational culture and effectiveness, Dale brings over 30 years of experience in organizational effectiveness, leadership development, strategy, and culture transformation. His experiences span manufacturing, sales, health care, financial services, technology, education, and non-profit organizations. Dale lives and learns in the Atlanta area but enjoys frequent visits to his native Louisiana to savor the food, music and culture of his second home, New Orleans. TEAM ET - please join Dale and I as we tackle the topic of Leadership from various angles and the impact it has had during both our careers together with plenty of insightful suggestions about you might approach your role. Remember wearing the badge of Leadership is just one of your identities, and beneath that façade we are all people first. Visit our webiste for the complete details on transcript, episode notes, and guest links - Coaching 4 Companies

Today we are in London to chat with our guest Ms. Erin Andrea Craske. Ms. Craske is an award-winning strategist with a 20-year career, culminating as Global Head of Consumer Brands. With expertise in strategic development, profitability, leadership, and communication, she's an ICF-certified business and leadership success coach. Leveraging 16 years of leadership, she empowers contribution-driven businesses to succeed on their terms and build a profitable business while amplifying a ripple effect of goodness. There are literally so many wonderful things that I could share about Erin and the work she’s doing.  Starting with the great book she has written called “From Profit to Purpose.” It’s the alchemy if you like; the A to Z: a practical strategy guide that encompasses insights on building self-selling brands, achieving business longevity, thriving in saturated markets, and avoiding strategic pitfalls. Or to her philosophical side (even though Erin denies that she has one), with quotes such as the following two examples. “THE GREATEST GIFT YOU CAN GIVE YOURSELF IS THE COMMITMENT TO PERSONAL GROWTH. BY STRIVING TO BECOME BETTER, YOU'LL DISCOVER THAT THE POSSIBILITIES ARE ENDLESS.” and “EMBRACE HIRING THOSE BETTER THAN YOURSELF; THEIR SKILLS AND MOTIVATION FUEL BUSINESS GROWTH. TRUE GREATNESS IS IN BUILDING AN INSPIRING TEAM, NOT IN SELF-ADMIRATION.” And TEAM I’m literally scratching the surface – you also will hear me ask the question about Erin’s insane yet enviable Lifelong Learning habits which make mine look amateurish at best.  TEAM ET you are all truly in for a treat from this fascinating and highly intellectual individual, so please ready yourselves for an exciting conversation as we explore the “Profitability Flow Framework – it’s foundations and 6 pillars.” Visit our website to access the freegifts offered by Erin, download the full transcript, access guest links and read the epsiode notes - Coaching 4 Companies

Today we are in Singapore to catch up with an award-winning serial entrepreneur who loves talking about the intersection of small business & investing. Our guest is Mr. Callum Laing, a New Zealand born, Cambridge educated, professional who understands how to establish and grow business enterprises on a global basis. Callum is an experienced public presenter who speaks at events around the globe. He is regularly featured on broadcast and in print media. Having taken multiple companies public, closed nearly 100 M&A transactions and personally helped scores of individuals to get board seats, he is now launching my 4th book: Boardroom Blueprint: Boost your career with a Board Seat in 60 days.” You will hear us go into detail about this great book and at the end Callum provides an incredible offer and a challenge to our listeners so you will want to stay attentive. If you looking to get yourself a Board Seat join on this exciting conversation as we explore both sport and business. It’s a transformative discussion with Mr. Callum Laing that has the potential to reshape our thinking and actions around the Advisory Boards and Publicly Listed companies on the journey to creating your first Board Seat. CHECK OUT THE SPECIAL FREE BOOK OFFER Visit our website for access to this offer in the episode notes, get access to guest links and the full transcript - Coaching 4 Companies

Today we're cyber-hopping across to London and chatting with our guest Ms. Sue Firth. Sue's a business psychologist and performance coach specializing in stress, resilience, and change, where she advises and consults with businesses and top executives. Sue has formal training in psychology where she holds a bachelor of science and a master's degree coupled with 30 years of experience. Her tips and tools support the way an executive approaches life and business. Sue's an associate fellow of the British Psychological Society and a member of the Health Professions Council, and she's currently running a private practice in South Molton Street, London, also offering in-person and online mentoring with customers both in the UK and abroad. Sue also hosts her own popular long-running podcast called 'The Executive Edge', and has authored a number of books and articles. Team ET, this is a wonderful conversation that's sure to provide listeners with a host of ideas about ways that executives can cope better with the stress of constant change at work by becoming more resilient and maintaining their confidence. We truly hope you enjoy. Visit our website to access the full transcript, guest links, and episode notes. Coaching 4 Companies

Today we are heading over to the UK to meet up with our guest Mr. Colin Corby, CEO and Founder of Technology Wellbeing Ltd, creator of the ‘The Digital Detox Coach’, a technologist, TEDx speaker, digital well-being coach, and endurance athlete. He created ‘The Digital Detox Coach’ in 2018 to help busy individuals and successful organizations achieve a healthier, more sustainable, and more productive relationship with technology through transformative change. Colin has over 30 years of experience in leading technology companies.  He holds a Post Graduate Diploma in Technology Management, and a Bachelor of Science in Mathematics, and is a member of the Institution of Engineering and Technology, and the International Coaching Federation. Keynote speaker, author, and co-author of many articles on the future of work, digital culture, and digital detox including: ·        TEDx talk: "Are We Losing Our Human Identity to Technology?" I’m not sure about you but speaking with a technology expert and subject matter thought leader has a tendency to pique my curiosity about the future and this conversation is certainly one that doesn’t disappoint. Therefore I’d recommend you get those notepads ready and noise-cancelling headphones on as we jump into today’s discussion with our guest Mr. Colin Corby and this subject on the WHY, WHAT AND HOW around digital detoxing. Visit our website to gain access to the full transcript, guest links, and episode notes. Coaching 4 Companies

This week we are heading to Phoenix, Arizona in the United States, and chatting with our guest Dr. Benah Parker. Dr. Parker is a social psychologist, executive coach, and business consultant, who helps high-performing leaders identify their blind spots and uncover what’s missing so they can transform their lives and careers to feel aligned with their own goals, have boundaries and balance, and get their life back. Benah works with entrepreneurs and leaders from national non-profits and Fortune 500 companies to move the needle on desired outcomes. Whether the goal is organizational transformation, professional growth, or personal development, she integrates applied psychology to help leaders live a life that is aligned with their dreams. Benah guides high-performers to focus on their vision and goals rather than going sideways during periods of uncertainty. Together, they build resilience, explore limiting beliefs and conditioned behaviors, and create the habits that support desired changes. Additionally, Benah provides insights and solutions and facilitate changes that lead to improved creativity, productivity, and fulfillment. Her strength comes from showing up with authenticity and a passion for impacting the greater good with an intentional, mindful approach to executive coaching and life transformation. Benah is a breast cancer survivor, mother of teenagers, and an entrepreneur, so she is very well-versed in juggling all that life can throw our way. This is a wonderful way to get the new quarter started, so please get yourself ready for our discussion with Dr Benah Parker about the pursuit of motivation and values alignment when seeking career meaning and purpose. Visit our website to access the full transcript, guest links, and episode notes. Coaching 4 Companies

Today, it’s my turn once again – And yes, I’m flying solo – Why? Well as some of you will know it means just one thing - we are going to be wrapping up our quarter and in this case Qtr. 1 for 2024. So, today I’m not traveling, I’ve just come back from a trip to Spain where I was delivering an Executive Development program for a large global organization. But today I’m staying put and sitting here in my Shanghai office. WOW, can you believe that we are already at the end of this 1st Quarter. We have had another 12 amazing leaders join us and generously share their experiences, knowledge, and insights which is so highly appreciated. Therefore, as we do on the 13th week of each quarter, today we are going to look back over that guest line-up and touch on the highlights of our conversation. Alright so, let’s jump in and start with our guest line-up over the past 12 weeks. By now you may be familiar with the approach - we chunk our episodes into 4 blocks of 3 weeks at a time. And thanks to our marketing team we’re able to incorporate the promotional intros that we did with each guest to save you listening to my wonderfully monotone voice the entire time. Yes, I know – you are already sitting there saying Amen to that!   Today’s Guests: All 12 from Quarter 1, 2024 v Mariana Macias | LinkedIn v Wayne Mullins | LinkedIn v Karen Deloach | LinkedIn v Richard Blank | LinkedIn v Marnie Beauchamp | LinkedIn v Brian Wood | LinkedIn v Fiona (Johnson) Demark | LinkedIn v Ken Attard | LinkedIn v Karen Brown | LinkedIn v Rodolfo Parlati | LinkedIn v Colleen Slaughter | LinkedIn v Dr. Benjamin Ritter | LinkedIn   Visit our website for all of the guest links, full transcript, and episode notes. Coaching 4 Companies

This week we are heading to Austin Texas, in the United States and chatting with Dr. Benjamin Ritter, founder of Live For Yourself Consulting which he established in 2016. Benjamin is a leadership and career coach, Talent Development Executive, Values geek, international speaker, online instructor of the course “Be The Leader of Your Own Career and Create a Career you love.” In addition, and through LFY Consulting, Benjamin offers consulting services for senior leaders and entrepreneurs that feel stuck or unfulfilled at work.   Ranging from 1:1 coaching, group workshops, and talent development programs, LFY Consulting cares deeply about creating a world where work and organizations are sources of meaning.   Benjamin’s clients tend to be senior managers to executives, are overworked, overwhelmed, or underutilized, and lack clarity, confidence, and control over their careers.   They are unsure about next steps in terms of their work or business, and despite professional success do not feel successful.   In short, Benjamin works with individuals to develop their personal brand, get clear on the work they were meant to do, and grow that into a meaningful career either in an organization or out on their own. LFY Consulting bases its programs on two distinct and exclusive coaching systems, The Three C’s of Self Leadership© – Clarity, Confidence, and Control, and The LIVE System© – Life, Intentions, Values, and Expectations.  Benjamin is also host of two Podcasts – The Executive, and The live for yourself revolution. As I’m guessing you can tell TEAM Dr Benjamin Ritter brings enormous value to the table for his clients and I’m expecting our conversation is going to be equally powerful. Visit our website to access the full transcript, guest link and episode notes. Coaching 4 Companies

Today we head to Lyon, located on the south eastern side of France and not too far from the borders of Switzerland and Italy and we are here to visit Ms. Colleen Slaughter, Managing Partner of Authentic Leadership International. As a Senior Executive Coach, Top Team Facilitator and Leadership Development Advisor, Colleen serves leaders and top teams focused on innovation, growth, leading in uncertainty, and making a positive difference, with clients such as 2020 Nobel Peace Prize recipients and other top leaders of Fortune 500 companies and startups. From being nicknamed “Miss Independent,” and moving to Paris alone when she was just 21 – with no money and not even speaking the language – Colleen knows a thing or two about making bold moves. Building from this, Colleen’s unparalleled experience working abroad in a variety of cultures and across an array of industries gives her an uncanny ability to help individuals from a diverse range of backgrounds achieve the deep, lasting transformation they need to flourish. Colleen obtained her MBA from HEC Paris, and an Executive Masters in Change, through her Organizational Behavior Studies from INSEAD. She has also studied under Gita Bellin, the legendary global transformational visionary and her coaching practices follow the Ontological teachings and foundations. Visit our website for all details - Guest links, full transcript, and the episode notes. Coaching 4 Companies

And I should start by saying Buongiorno as we are heading over to another of my favorite locations – Italy, in fact southern Italy to the city of Naples to connect with our guest Mr. Rodolfo Parlati. Rodolfo is a Professional Career Transition & Executive Coach, Leadership Trainer, Mentor and Speaker. He helps people who want to undertake a path aimed at discovering their potential to achieve their personal and professional goals. In short, "giving shape" to these. He supports those who want to start such a journey and assists them overcome obstacles and set new challenges." In 2021 Rodolfo was a finalist in the prestigious CREA Global Awards. In 2022 he was a winner of the Books For Peace IADPES Award. In 2023 he was nominated by LinkedIn as "Community Top Voice" for Leadership and Life & Business Coaching Rodolfo has also been an Executive Contributor for the Brainz Magazine and featured in multiple other publications. Some of the topics Rodolfo loves to train and speak on are … Effective Leadership Time management Work-Life Balance Relationships Improvement Career Transition Communication Efficacy, and Personal Development Please visit our website for access to the full transcript, guest links and episode notes - Coaching 4 Companies

Today we are back in Denver Colorado. In the Rocky Mountains no less during winter – what a sight. And we’re here to connect with our guest, Ms. Karen Brown, a focused athlete, having competed, as an amateur, in the Ironman World Championship and numerous Ultra Marathon events worldwide as well as holding down a career that spans 30 years as a Corporate Executive and since 2012 as founder of the company, Exponential Results. Karen draws on over 20,000 hours of senior executive coaching experience.  And for the uninitiated that is a lot of coaching. Years ago, Ms. Brown discovered the key to greater performance and effectiveness: identifying and addressing blind spots – the repeated thinking patterns that impede success. Using a professional coach and science-based methodologies of how our minds work, she busted through her own blind spots to achieve astounding results.  Her discovery led to the creation of Exponential Results’ proprietary Power Pathways™ method, based in neuroscience.   Karen is the author of Unlimiting Your Beliefs: 7 Keys to Greater Success in Your Personal and Professional Life. The book is available on Amazon and other online outlets. She is often called upon to be a subject-matter expert on leadership, is a frequent podcast guest, and has given presentations and keynotes on leadership for organizations. Among her many achievements, and in support of her coaching practices, Karen has studied Human Behavior Patterns, neuroscience, and Neurolinguistic Programming or NLP Visit our website to access the full transcript, episode notes, and guest links - Coaching 4 Companies

Today, I'm about to tick off another item on my bucket list, well, at least on my virtual bucket list, as I'm sitting and chatting with our guest, Canadian born and 45-year resident on the island of Malta, Mr. Ken Attard. As I'm keen on visiting exotic locations, and in this instance, both my wife and I share a similar desire to visit Malta, and so we're excited to mark this as our first step. I've already joked with Ken that he'd best ready himself for a couple of unannounced guests to show up at some time in the near future. All right, allow me to introduce Mr. Ken Attard. He's the founder of Mindset Malta. After successfully working with various clients over 15 years, Ken now specializes as a mindset consultant, specifically helping frustrated entrepreneurs shift their mindset to create the results that they desire. This is without doubt one of his biggest passions in life, and he brings to the stage his personal experiences not only as a mindset consultant, but also as an entrepreneur, a father, and a human being just like the rest of us on this planet. You'll find his fun and easygoing manner come through during our conversation in the way he conveys his message, which allows you to feel at ease, be empowered, and ultimately get the results you want. He's also the author of the Consumer Educational Guide, How to Step into the Magic of the Successful Entrepreneur Now, plus he's co-author of the international bestselling book, Making Waves. He's regularly featured on local television, has been a guest on over 20 international podcasts, and is a dynamic keynote speaker. Ken shares several fascinating antidotes and tools that he's developed during his career, and you'll hear us unpack these during our conversation Visit our website for all of the guest links, episode notes and full transcript - Coaching 4 Companies

Today I’m excited to be close to home once again and this time, visiting Melbourne, Australia. Even thou we do spend some time in Broken Hill and Sydney, both of which sit in New South Wales. Why? Because we are meeting with Aussie Outback legend Ms. Fiona Demark. I am excited to introduce Ms. Demark who is an adventure-seeking, obstacle bounding, no-regretive kind of girl who lives life to the extreme. She has spent the past 30 ish years using her talents in human communication, care, and kindness to help others. She shares her story and proves that all of us can be resilient, strong, and grateful for what life presents us. Fiona is here today to share her inspirational story of resilience, goal setting, and overcoming barriers and will help you realize that you too have the power to change your life in positive ways and achieve your dreams. So imagine if you can live in an isolated township hours away from the next established location. In many cases that’s also hours away from the next property. Many of you will have seen the American Wild West on TV, well  Broken Hill is pretty close to Australia’s equivalent, only with rich red soil, and an abundance of wild life inclusive of many of the deadliest reptiles on the planet, plus a few friendly roos and koalas thrown in for good measure. This is the terrain where our guest grew up all the while, suffering an increasing degree of blindness. It’s a wide-ranging discussion ranging from disabilities to personal challenges and conquests, and to suggestions that all of us can heed in helping make this planet a more friendly and engaging environment Please visit our website for access to the episode notes, guest links, and full transcript. Coaching 4 Companies

Today I’m excited to be cyberhopping across the waterways to Arizona in the United States to chat with our guest Mr Brian Wood. Brian achieved All-Metro, captain and MVP honors while playing basketball at William Paterson University in New Jersey. After completing his undergraduate degree (BA Communications) in 1987, he combined his hunger for competition and adventure by participating on several traveling basketball teams including tournaments in Denmark, Puerto Rico, Australia, Mexico City, Alaska, Panama, and Hawaii. Juggling career, family and volunteer responsibilities, Brian was able to earn his MBA at the University of Phoenix in 2014. Later he secured the Certified Professional Coach designation through the Institute for Professional Excellence in Coaching Additionally, Brian is an accredited Master Practitioner of the Energy Leadership Index Program and a certified Leadership Circle Profile Practitioner.   He has served as Chairman of the Board of Directors with the Tempe Chamber of Commerce and this together with the athletic and Corporate America journey has provided him with valuable perspectives while exposing a clear need relative to coaching. As Brian highlights, athletes are often provided with essential coaching at an early age. However, when it’s time to transition away from active participation, more often than not – coaching no longer takes place. Brian is inspired to make a difference in his client's lives. He’s motivated to collaborate, identify, and help them pursue their higher purpose – building a legacy of greatness! So, during our conversation, you will hear Brian and I discussing some of the details that lie beneath the surface of things we often take for granted. Topics such as understanding other cultures at a deeper level and even having genuine empathy with your partner and their struggles while they support us in pursuing our dreams. It’s a wide-ranging discussion that I’m confident you will enjoy.  Visit our website to access the full transcript, guest links, and episode notes - Coaching 4 Companies 

Today I have the chance to head back home to Australia and visit our guest Ms Marnie Beauchamp who is sitting in Shellharbour, on the southern coast of NSW in the Illawara region. Marnie is an award winning business leader, bestselling Author, and Coach who is revitalizing the business landscape for women. With over 24 years of business ownership, Marnie has built four start-up businesses plus acquired three others. She is revolutionizing the way that new business owners can truly thrive. Marnie is a visionary who has developed enviable skills and knowledge during her career. Her bespoke approach has been instrumental in helping others to break down barriers, build resilience, and find the tenacity to face fears, conquer challenges, and overcome obstacles to achieve both short-term and long-term success. Her accomplishments are impressive and include Business Person of the Year, and Overall Business of the Year, and her Real Estate Agencies won on multiple occasions for the best business in their industry category. But what truly makes Marnie unique is her never-give-up mindset. To say that she has faced many challenges, obstacles and adversity over the years would be an understatement. Her latest venture is her book which soared to bestseller status overnight in multiple categories including “Women & Business” on Amazon. Marnie has survived many highs and lows, most of which would stop most people in their tracks. But rather than give in, she got back up over and over again and used the lessons learned along the way to rebuild a life and business, which exceeded all expectations. Visit our website for more details on the episode notes, guest links, and access to the full transcript - Coaching 4 Companies

Today, I'm really excited because sitting in the seat with me all the way over in Santa Fe is Ms. Ann Betz joining us for a second time, by the way.   We're going to talk about narcissists which is a favorite topic of Anns. Looking at it through the lens of leadership. Ann is co-founder of BEabove Leadership. An international speaker and a trainer. Has studied and consults on neuroscience as well as leadership and coaching. She has been a professional coach for a couple of decades or more and is an researcher Ann writes for various different organizations and magazines, including Choice Magazine, Coaching at Work, Coaching World and the ICF. Finally Ann is also a poet and has a published book of poems - available of Amazon and is titled "Coaching the Spirit"   Visit our website for access to all details - Coaching 4 Companies

It’s a special day today as I’m off to Costa Rica baby. Pura Vida to all! I think this is my 4th virtual visit to a country that sits high on my “must visit” list. And we’re equally pleased to be chatting with Mr. Richard Blank, who is somewhat of an icon in the capital city of San Jose. You’ll understand why in a moment. Richard’s vision quest journey is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in the capital. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10,000 bilingual telemarketers. Today Richard is the Chief Executive Officer for Costa Rica’s Call Center which he founded in 2008. Fun fact and to my point about being an icon - Richard has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of Costa Rica Call Centre culture. Richard holds a bachelor's degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. He was a keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. And in addition, has been inducted into the 2023 Hall of Fame for Business. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students who plan on majoring in a world language at the university level. Visit our website to access the full transcript, episode notes, and guest links. Coaching 4 Companies