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Success Leaves Clues with Robin Bailey and Al McDonald
Success Leaves Clues with Robin Bailey and Al McDonald
Author: A Starting with One Podcast
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©2025 Success Leaves Clues
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"If your actions inspire others to dream more, learn more, do more and become more ... you are a leader." ~ John Quincy Adams.
We love sending our listeners on a journey of discovery as they learn about the inspiring lives of industry thought leaders, business owners, & entrepreneurs from all walks of life, who share one thing in common – SUCCESS! And it all starts with one—one idea; one conversation; one dream.
Brought to you by Aria Benefits and Life & Legacy Advisory Group
We love sending our listeners on a journey of discovery as they learn about the inspiring lives of industry thought leaders, business owners, & entrepreneurs from all walks of life, who share one thing in common – SUCCESS! And it all starts with one—one idea; one conversation; one dream.
Brought to you by Aria Benefits and Life & Legacy Advisory Group
313 Episodes
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In this episode of Success Leaves Clues, hosts Robin and Al sit down with executive leadership coach and strategic advisor Christine Farrugia for a deeply grounded conversation about success, fulfillment, and decision-making in complex leadership roles. Christine shares why so many high performers feel empty despite doing “everything right” on paper, and how chasing inherited definitions of success quietly erodes energy, confidence, and clarity. The conversation explores the powerful concept of “the gap versus the gain,” why comparison steals momentum, and how leaders can reconnect with progress by recognizing daily wins instead of endlessly moving goalposts. Robin, Al, and Christine also unpack how leaders make decisions when data is incomplete, stakes feel high, and ambiguity is unavoidable. Christine offers practical insight into trusting intuition, distinguishing reversible versus irreversible decisions, and stepping out of fear-based paralysis. The episode weaves together leadership, values, customer-centricity, and personal growth, emphasizing that clarity comes from alignment, not achievement alone. Christine also shares how leaders can identify misalignment between personal values and organizational culture, and why many perceived conflicts are stories worth examining more closely. You’ll hear about: Why high performers often feel unfulfilled despite outward success The difference between chasing success and defining it for yourself The “gap versus the gain” framework and how it changes motivation How comparison quietly drains confidence and joy Daily wins as a leadership discipline, not a productivity trick Making decisions when data is incomplete and pressure is high Reversible versus irreversible leadership decisions Trusting intuition without abandoning logic What customer-centricity really looks like beyond metrics Values alignment, culture, and leadership integrity Navigating perceived misalignment between personal and company values Strategic influence as a leadership superpower We talk about: 00:00 Introduction and welcome 01:00 Christine’s leadership background and coaching work 02:30 Why success often feels empty for high performers 04:30 Defining success for yourself at different life stages 06:30 The gap versus the gain and how comparison steals momentum 09:00 Recognizing progress and celebrating daily wins 11:30 Gratitude, habits, and leadership energy 14:00 Decision-making in ambiguity and high-stakes environments 17:00 Reversible versus irreversible leadership decisions 20:00 Trusting intuition when data is incomplete 23:00 Customer-centricity beyond dashboards and metrics 26:00 Values, culture, and perceived misalignment at work 29:00 Strategic influence and getting things done through others 32:00 Leadership growth through self-awareness and inner work 35:00 The signature question, planting trees for the future Connect with Christine LinkedIn: https://www.linkedin.com/in/christinefarrugia/ Instagram: https://www.instagram.com/coachwithchristine/ Website: https://www.christinefarrugia.com/ Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
In this episode of Success Leaves Clues, host Robin Bailey and Al McDonald sit down with Stephanie Hollingshead, CEO of TAP Network, for a candid conversation about leadership, burnout, and the power of collaboration in Canada’s tech sector. Stephanie shares how TAP Network has evolved from a small group of competing tech companies into a national community and infrastructure for people and culture leaders. What began as a conversation about competing for scarce talent has become a model for how collaboration, trust, and shared learning can strengthen an entire industry. The conversation dives into the often-unspoken reality of leadership roles, particularly for people and culture professionals who sit in the uncomfortable middle of organizations. Stephanie speaks openly about burnout, isolation, and the emotional weight of roles that require balancing advocacy, execution, and trust from all sides. Robin, Al, and Stephanie explore why collaboration works even among direct competitors, how trust is built over time, and why peer communities provide critical support when leaders are navigating layoffs, uncertainty, and rapid change. Stephanie also reflects on stepping into the CEO role, what surprised her about the broader leadership ecosystem, and why support and mentorship are far more available than many leaders realize. The episode closes with a reflection on long-term impact, leadership responsibility, and the importance of building systems and communities that future leaders can rely on when navigating pressure, change, and complexity. You’ll hear about: Why TAP Network is more than a professional network, it’s industry infrastructure Collaboration versus competition in the tech sector How trust is built among peers and direct competitors Burnout and isolation in people and culture leadership roles Sitting in the uncomfortable middle of organizations Why peer community matters during layoffs and organizational change What surprised Stephanie most after becoming a CEO Leadership support systems many people overlook Where Canadian tech does people and culture well Where equity, diversity, and inclusion still need bold change Why small efforts aren’t moving the needle Building leadership systems that outlast individuals We talk about: 00:00 Introduction and welcome 01:00 Stephanie’s background and leadership journey 03:00 What TAP Network is and why it exists 05:00 Collaboration as the foundation of the community 07:00 Choosing leaders and facilitators who energize the sector 09:00 Collaboration versus competition in tech 11:00 Building trust among peers and competitors 13:00 Burnout and the emotional weight of people and culture roles 15:00 Sitting in the uncomfortable middle of leadership 18:00 Community as protection against isolation and disengagement 20:00 Stepping into the CEO role and seeing the ecosystem differently 23:00 Mentorship, generosity, and leadership support 25:00 What tech companies get right about people and culture 27:00 Where equity, diversity, and inclusion still fall short 30:00 Why bold change is required to move the needle 33:00 Staying anchored through listening and connection 35:00 The signature question, planting trees for the future 37:00 How to connect with Stephanie and TAP Network Connect with Stephanie LinkedIn: https://www.linkedin.com/in/stephaniehollingshead Website: https://tapnetwork.ca/ Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
In this episode of Success Leaves Clues, host Robin Bailey and co-host Al McDonald welcome back returning guest Dean Benard, Founder and CEO of Benard & Associates, for an in-depth conversation on workplace investigations, leadership accountability, and organizational culture. With more than 30 years of experience in regulatory and workplace investigations, mediation, and conflict resolution, Dean offers a rare inside look at how investigations really work, and why independence, fairness, and process matter more than speed or optics. He explains how power dynamics show up in investigations, from titles and tenure to fear of retaliation, and why investigations can act as a great equalizer when handled correctly. The conversation explores what trauma-informed investigations actually mean, why they should apply to every participant, and how dignity and psychological safety improve accuracy rather than dilute outcomes. Dean also shares where leaders unintentionally undermine investigations, how rushing the process creates long-term risk, and why one complaint is often a signal of deeper cultural issues beneath the surface. The episode closes with a powerful reflection on legacy, building systems that outlast us, and Dean’s vision for creating safer, fairer workplaces through education, innovation, and leadership responsibility. You’ll hear about: What workplace investigations really involve, beyond the stereotypes How power dynamics influence truth-seeking and trust Why investigator independence is non-negotiable Trauma-informed investigations and why they apply to everyone Common leadership mistakes that undermine investigations Speed versus quality and the hidden cost of rushing What makes a strong investigator, skill sets over credentials When one complaint reveals broader cultural problems Using investigations as an opportunity for organizational learning Building systems that create long-term workplace fairness We talk about: 00:00 Introduction and returning to the conversation 01:00 Dean’s background and the work of Benard & Associates 03:00 Power dynamics and the role of independence in investigations 06:00 Treating everyone with dignity and respect in the process 08:00 Trauma-informed investigations and psychological safety 11:00 How leaders unintentionally interfere or undermine trust 14:00 Speed versus quality and why rushing creates risk 17:00 The skill sets that make a great investigator 20:00 When investigations reveal deeper cultural issues 22:00 Management insights and learning beyond the complaint 25:00 What’s next for Benard & Associates and the Bernard Group 28:00 Working with a spouse and building a business together 30:00 The signature question, planting trees for the future 33:00 How to connect with Dean Connect with Dean Personal LinkedIn: https://www.linkedin.com/in/deanbenard/ Company LinkedIn: https://www.linkedin.com/company/benard-associates/ Facebook: https://www.facebook.com/BenardInc Instagram: https://www.instagram.com/benardinc/ YouTube: https://www.youtube.com/BenardAssociates Website: https://www.benardinc.com/ Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
In this episode of Success Leaves Clues, host Robin Bailey is joined by special co-host Billi Moyer for a timely conversation with Christine Lacey, VP of Revenue at Lume Women’s Health, a Toronto-based women’s health clinic built for women by women, focused on proactive, personalized care that helps close longstanding gaps in women’s healthcare. Christine shares how Lume was founded by four women (three physicians), and why women’s healthcare cannot be compared “apples to apples” with traditional models historically built around the male body. She explains why women are not “small men,” and how reproductive and hormonal health influences whole-body outcomes, from brain health to cardiovascular health, making sex-specific care essential across a woman’s life. The conversation highlights the midlife care gap, how the system supports puberty and family planning, but often drops women when disease prevention, longevity, and true healthspan should be the focus. Christine also shares a striking stat, women live longer, but spend about 25% more time in poor health than men, strengthening the case for proactive care models. They explore accessibility, equity, and why corporate Canada may be one of the fastest levers for progress, including advocacy like the push for a menopause billing code in Ontario. The episode closes with the future Christine wants for the next generation of women. You’ll hear about: What Lume Women’s Health is, and why it was founded “for women by women” Christine’s role as VP of Revenue and how she found her way into women’s healthcare Why traditional healthcare models weren’t built with women in mind Why women’s care can’t be compared “apples to apples” to existing models Hormones and reproductive health as the missing whole-body foundation The midlife care gap, prevention, longevity, and why women get “dropped” The stat that reframes everything, women spend ~25% more time in poor health Equity and access challenges, and who is most at risk of being left behind Why corporate benefits matter, and the ROI case for investing in women’s health The legacy Lume is building for the next generation We talk about: 00:00 Introduction 01:00 Meet Christine Lacey, VP of Revenue at Lume Women’s Health 02:00 What Lume is, the mission, and who they serve 04:00 Christine’s path into women’s health and joining Lume early 05:00 The biggest misconception, why “apples to apples” comparisons fail 07:00 Hormonal and reproductive health as whole-body health 08:00 The midlife gap, prevention, longevity, and what’s missing 13:00 Lifespan vs healthspan, Peter Attia, and longevity-aligned care 15:00 The 25% stat, why women live longer but spend more time in poor health 17:00 Accessibility and equity, and why the current system isn’t fair 20:00 Who’s most at risk of being left behind (minority and remote communities) 21:00 Corporate Canada, women’s health ROI, and workplace leverage 25:00 Benefits utilization, friction, and what women need to feel supported 28:00 The signature question, planting trees for the next generation 31:00 How to connect with Christine and Lume Connect with Christine Personal LinkedIn: https://www.linkedin.com/in/christine-lacey-6073b94 Company LinkedIn: https://www.linkedin.com/company/lumewomenshealth/ Instagram: https://www.instagram.com/lumewomenshealth Website: https://www.lumewomenshealth.com/ Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
In this episode of Success Leaves Clues, hosts Robin Bailey and Al McDonald are joined by Mark MacLeod, founder of Limitless CEO and longtime advisor to high-growth founders, for an expansive and deeply honest conversation about leadership, burnout, energy, and what it truly takes to scale sustainably. Mark shares his journey from serving as CFO to iconic Canadian tech companies like Shopify and FreshBooks, to venture capital, investment banking, and ultimately coaching CEOs through the most demanding chapters of their leadership lives. He explains why most startups fail not because of strategy or talent, but because founders run out of energy, physically, mentally, and emotionally. Together, they explore why hustle culture quietly drives burnout, how founders normalize chronic stress, and why putting the CEO first is not selfish, but essential. Mark introduces his two core pillars of leadership, personal energy optimization and revenue growth, and explains how physical health, mental clarity, and even spiritual practices directly influence business outcomes. The conversation also dives into identity loss after divorce, the role of journaling and gratitude in building self-awareness, and how leadership becomes a personal transformation journey disguised as a company. Mark offers practical tools leaders can use immediately, from sleep and breathwork to reframing success and reconnecting with purpose. This episode is a powerful exploration of leadership from the inside out, challenging conventional startup narratives and inviting founders to scale with intention, clarity, and longevity. You’ll hear about: Mark’s evolution from CFO and venture capitalist to CEO coach Why founders burn out long before companies fail The normalization of stress in startup and executive culture Putting the CEO first as a strategy for sustainable growth Energy as the true driver of performance and valuation The hidden cost of hustle culture and constant comparison Leadership as a personal development journey The role of gratitude, journaling, and self-awareness Rebuilding identity after divorce and major life disruption Why inspiration, not force, fuels lasting success We talk about: 00:00 Introduction and Mark’s background 03:00 Founding Limitless CEO and redefining scale 05:00 Energy as the foundation of leadership performance 07:00 Burnout, stress normalization, and founder identity 10:00 Physical, mental, and spiritual health in leadership 14:00 Hustle culture, fear, and comparison traps 17:00 Divorce, personal reckoning, and redesigning life 21:00 Journaling, self-awareness, and learning through reflection 25:00 Gratitude as fuel, not complacency 28:00 Why founders sell companies due to burnout 31:00 Leadership, legacy, and planting trees for the future 35:00 Practical tools, sleep, journaling, and next steps Connect with Mark LinkedIn: https://www.linkedin.com/in/themarkmacleod Website: https://limitless.ceo/ Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
In this episode of Success Leaves Clues, hosts Robin and Al are joined by Naomi Titleman, Co-Founder of future foHRward and former CHRO of American Express Canada, for a deeply thoughtful conversation about leadership, HR, and what it truly means to make work better in today’s complex world. Naomi shares her journey from consulting at Deloitte to senior HR leadership at American Express, and eventually to building future foHRward, a consultancy and community dedicated to empowering HR leaders to lead with empathy, curiosity, and courage. She offers a refreshingly human perspective on HR’s evolving role, explaining why the function is no longer about policy and gatekeeping, but about supercharging human performance. Together, they explore the realities of modern leadership, including the loneliness of senior HR roles, the tension between flexibility and productivity, and why culture lives or dies through day-to-day leadership behavior. Naomi also dives into how AI can free HR leaders from administrative overload, allowing them to focus more deeply on people, relationships, and critical thinking. The conversation wraps with a powerful reflection on legacy, mentorship, and the responsibility today’s leaders have to plant trees for future generations, even when they may never sit in the shade themselves. This episode is an insightful, grounded exploration of leadership, culture, and the future of work through a human-centered lens. You’ll hear about: Naomi’s journey from consulting to CHRO to co-founding future foHRward Why HR leadership can be deeply lonely at the senior level What it truly means to “make work better” The shift from efficiency to effectiveness in leadership Why culture is shaped by everyday leadership behavior, not slogans The real meaning of flexibility and hybrid work How asking and listening builds trust inside organizations Why leaders must own people outcomes, not outsource them to HR How AI can enhance, not replace, the human side of HR Planting long-term impact through mentorship and leadership We talk about: 00:00 Introduction 03:30 From consulting to American Express Canada 05:30 Founding future foHRward and building an HR community 08:00 Why HR leadership can feel isolating 10:00 Supercharging human performance 12:30 Flexibility, hybrid work, and the power of “and” 15:00 Leadership effectiveness versus efficiency 17:30 Culture, wellbeing, and day-to-day employee experience 19:30 Asking employees for feedback and actually listening 22:00 Handling feedback you cannot act on immediately 24:30 Common blind spots organizations still face 26:30 AI, automation, and the future of HR 29:00 Preserving the human in human resources 31:00 Planting trees through mentorship and legacy leadership 33:00 Final reflections on purpose and making work better Connect with Naomi LinkedIn: https://www.linkedin.com/in/naomititlemancolla/ Website: https://www.futurefohrward.com/ Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
In this episode of Success Leaves Clues, hosts Robin Bailey and Al McDonald welcome Neena Gupta, Partner at Gowling WLG and one of Canada’s most respected voices in employment, labour, and human rights law. Neena brings a refreshingly human lens to the legal world, blending precision with empathy, mentorship, and real-world practicality. Neena shares her journey as a South Asian woman in law, her passion for mentoring the next generation, and how trust in leadership is built at the intersection of competence and kindness. Together, they explore today’s workplace challenges including generational shifts, inflation pressures, hybrid work, recruitment struggles, and the evolving definition of work life balance. The conversation also dives into what foreign companies must understand when expanding into Canada, the importance of strong employment agreements, and why proactive legal relationships save time, money, and stress. Neena closes with a powerful reflection on community, service, and planting trees for future generations through her leadership with United Way. This episode is a grounded, insightful masterclass on leadership, people-first systems, and building businesses with integrity in complex economic times. You’ll hear about: Neena’s path into law and mentoring young professionals Why trust is built through competence and kindness Generational shifts in work life balance and employee expectations The real challenges employers face with recruitment and retention How inflation is impacting employees and businesses across Canada Why hybrid work is here to stay Key pitfalls for foreign companies expanding into Canada The importance of employment agreements as risk management tools How to build a proactive relationship with your lawyer Planting trees for the future through community leadership and service We talk about: 00:00 Introduction 03:00 Neena’s journey into law and mentoring young professionals 05:30 Balancing legal precision with personal approachability 07:30 Trust at the intersection of competence and kindness 09:30 Recruitment, retention, and generational workplace shifts 12:00 Inflation pressures on employees and employers 14:30 Hybrid work, flexibility, and modern leadership 17:00 Expanding into Canada, legal pitfalls and must know foundations 20:00 Employment agreements and foreign employer risk management 22:30 Benefits, compliance, and cross border considerations 25:00 How to work effectively with your lawyer 28:00 Building proactive legal relationships 30:00 Planting trees through mentoring and community leadership 32:30 Neena’s work with United Way and giving back 35:00 Final reflections on leadership, service, and purpose Connect with Neena LinkedIn: https://www.linkedin.com/in/neena-gupta-0107aa4 Website: https://gowlingwlg.com/en-ca Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
In this episode of Success Leaves Clues, hosts Robin and Al sit down with Jocelyne Moyer, Senior Vice President of Strategy and Operations at Zeitview, to explore the intersection of operations, artificial intelligence, leadership, and sustainable growth in high-risk, high-impact industries. Jocelyne shares her journey from engineering and large-scale food manufacturing at Maple Leaf Foods and PepsiCo, through consulting at Bain & Company, to leading AI-powered infrastructure inspections at Zeitview. Along the way, she reveals the surprising through line that connects manufacturing, data, and modern asset intelligence, and how operational discipline becomes the foundation for innovation. Together, they dive into how AI is transforming industries like solar, wind, and utilities through aerial imaging and anomaly detection, how leaders balance long-term strategy with short-term execution, and why people, not just processes or technology, remain the true drivers of performance. This conversation blends sharp operational insight with grounded leadership philosophy, offering listeners a masterclass in building systems that scale, teams that thrive, and businesses that plant trees for the future. You’ll hear about: From factory floors to AI platforms: Jocelyne’s unique career arc Why sustainable systems outperform heroic effort How AI is used to inspect solar, wind, and utility infrastructure at scale The real role of human analysts in AI-powered environments Balancing short-term revenue with long-term strategic alignment Making difficult customer and resource allocation decisions with integrity Why operations is where strategy becomes real Building high-performance teams that still have fun The importance of repeatable, scalable process design Planting trees for the future through operational leadership We talk about: 00:00 Introduction 03:30 Jocelyne’s early fascination with engineering and manufacturing 06:30 From food manufacturing to Bain and back to operations leadership 09:00 The hidden connection between stale inventory and data backlog 12:00 Why people drive performance in operational environments 15:00 How Jocelyne evaluates systems, metrics, and bottlenecks 17:30 Cost structures, pilot networks, and operational decision-making 19:30 Balancing short-term pressures with long-term strategic vision 22:30 Customer fit, service levels, and sustainable growth 24:30 How Zeitview uses AI for aerial infrastructure inspections 27:00 Training AI models on proprietary industrial datasets 29:30 Scaling anomaly detection with human-AI collaboration 31:30 Leadership philosophy: serious work, lighthearted teams 34:00 Planting trees through sustainable systems and process design 36:30 Final reflections on change, systems, and people-first leadership Connect with Jocelyne LinkedIn: https://www.linkedin.com/in/jocelyne-moyer/ Website: https://www.zeitview.com/ Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
In this From the Vault episode of Success Leaves Clues, hosts Robin and Al sat down with Jodi Kovitz, CEO of the Human Resources Professionals Association (HRPA), to explore how empathy, innovation, and inclusion are redefining leadership in today’s workplace. Jodi shares her insight on why HR leaders must have a strategic seat at the table to influence the future of work. Drawing on her experience leading HRPA through transformation, she discusses how people-first leadership fuels performance, why empathy and accountability can coexist, and how hybrid work, AI, and generational diversity are changing what it means to lead. This conversation is a masterclass in modern leadership, showing how purpose-driven strategy and human connection can drive both organizational success and national prosperity. You’ll hear about: The strategic seat at the table: Why HR leaders are essential to shaping business strategy and driving productivity. Empathy as strength: How leading with compassion builds trust, engagement, and loyalty. The brave workplace: Why leaders should focus on creating brave spaces instead of safe ones. Balancing five generations: How to meet diverse needs and build connection across changing workforce expectations. Preventing burnout: How proactive empathy, transparency, and mental health support protect teams in times of change. Redefining hybrid work: How to design flexibility that balances autonomy, collaboration, and inclusion. Humans and AI: Why the future of work depends on people guiding technology, not the other way around. Keeping talent in Canada: How people-first leadership can strengthen national prosperity and competitiveness. Authentic leadership: How showing vulnerability as a leader can inspire courage and connection across an organization. We talk about: 00:00 Introduction 02:00 Why HR leaders deserve a strategic seat at the table 05:00 How people strategy drives business success 08:00 Empathy and vulnerability in leadership 10:00 Creating a brave workplace culture 13:00 Leading through generational change 16:00 Building flexibility and inclusion across teams 18:00 Preventing burnout and supporting mental health 20:00 Rethinking hybrid work and flexibility 25:00 The importance of communication in strong cultures 27:00 Investing in people to drive national prosperity 29:00 The role of AI and the human connection in future growth 31:00 HRPA’s upcoming summit and AI Skill Up course 33:00 How empathy and innovation shape the future of leadership Connect with Jodi LinkedIn: https://www.linkedin.com/in/jodikovitz HRPA LinkedIn: https://www.linkedin.com/company/hrpa YouTube: https://www.youtube.com/user/HRPATV Instagram: https://www.instagram.com/hrpa_organization/ Facebook: https://www.facebook.com/TheHRPA/ Website: https://www.hrpa.ca/ Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
In this From the Vault episode of Success Leaves Clues, hosts Robin and Al sit down with Jenny do Forno, Chief People Officer at TouchBistro, to explore how curiosity, courage, and authenticity define modern leadership. Jenny shares her inspiring journey from executive search to startup builder to venture advisor, offering hard-won lessons from 25 years of helping founders scale with purpose. As someone who’s helped launch companies from napkin sketches to successful exits, she reveals what makes great leaders, why culture must be built early, and how authenticity and communication can transform a business from the inside out. Together, they unpack the emotional highs and lows of startup life, how to lead through uncertainty, and the importance of saying “yes” to growth even when you’re not fully ready. You’ll hear about: Curiosity as a compass: How following her questions, not a plan, shaped Jenny’s 25-year career in people and culture. The courage to say yes: Why leaning into challenge matters more than waiting until you’re “ready.” The founder’s formula: What separates successful startup teams from the rest and how self-awareness plays a vital role. The human side of scaling: Why alignment, communication, and connection are every company’s secret weapons. Hiring with intention: How early people strategy can accelerate growth and prevent culture debt. Ego vs. conviction: How great founders balance strong beliefs with humility and collaboration. Authentic leadership: Why clarity is kindness and being yourself is the real competitive advantage. The future of workplace wellness: How benefits, belonging, and flexibility will shape the next era of people strategy. Mentorship and legacy: How sharing wisdom and lifting others creates lasting ripple effects in leadership. We talk about: 00:00 Introduction 03:00 The accidental path into people and culture 06:00 Learning to say yes and leading with curiosity 09:00 Lessons from building Nest Wealth from scratch 12:00 From venture capital to TouchBistro: redefining success 15:00 The patterns that define great founders and teams 18:00 Why startups should invest in people and culture early 23:00 How HR shapes growth and alignment 28:00 The role of communication in scaling companies 33:00 Ego, conviction, and collaboration in leadership 37:00 Authenticity and the importance of showing up as yourself 44:00 Rethinking benefits and wellness for a modern workforce 49:00 How strong cultures drive belonging and retention 50:00 Legacy and impact: mentoring future founders Connect with Jenny LinkedIn: https://www.linkedin.com/in/jennydoforno/ TouchBistro LinkedIn: https://www.linkedin.com/company/touchbistro/ YouTube: https://www.youtube.com/user/touchbistro Instagram: https://www.instagram.com/touch_bistro/ Facebook: https://www.facebook.com/TouchBistroiPadPOS/ Website: https://www.touchbistro.com/ Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
In this episode of Success Leaves Clues, host Robin Bailey and co-host Al McDonald sit down with Connor Bays, Head of Sales and Partnerships at Common Wealth Retirement, to explore how technology, inclusion, and purpose are reshaping financial wellness and the future of retirement. Connor shares his journey as a competitive runner turned mission-driven leader helping Canadians achieve lifelong financial security. Through his work at Common Wealth, he’s redefining how small and mid-sized businesses can offer accessible, high-impact retirement plans that support employee wellbeing and retention. Together, they dive into the realities of financial stress, the misconceptions about cost and complexity in group retirement programs, and the profound shift from viewing retirement as an ending to embracing it as a new beginning. This conversation blends insight and empathy, showing how small changes in how we save, educate, and communicate about money can spark long-term transformation, for both employees and employers. You’ll hear about: Mission-driven innovation: How Common Wealth is closing the retirement gap for Canadians. Financial accessibility: Why smaller businesses can and should offer group retirement benefits. Common misconceptions: Breaking down the myths around cost and complexity. Financial stress and wellbeing: How retirement planning contributes to mental and emotional health. Engaging younger generations: Why millennials and Gen Z care deeply about their financial future. Technology meets trust: Using digital tools to personalize financial planning at scale. Redefining retirement: From an end point to a new phase of meaning, purpose, and contribution. Employer wins: Why group retirement plans are a competitive advantage for engagement and culture. We talk about: 00:00 Introduction 03:00 From competitive running to leading at Common Wealth 04:00 How Common Wealth is closing Canada’s retirement gap 06:00 The biggest barriers to offering group retirement plans 09:00 Financial literacy and breaking the taboo around money 10:00 Retirement planning as part of overall wellbeing 12:00 How younger generations are engaging with retirement savings 15:00 Making financial confidence accessible through technology 18:00 Balancing fees, service, and meaningful financial outcomes 20:00 Personalization in benefits: what employees truly want 22:00 The evolution of retirement: purpose, health, and longevity 25:00 The psychology of retirement and identity beyond work 27:00 Wins for employers heading into 2026: new and upgraded plans 30:00 Planting trees for future generations through better access and education Connect with Connor LinkedIn: https://www.linkedin.com/in/connorbays Website: https://www.commonwealthretirement.com/ Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
In this episode of Success Leaves Clues, host Robin Bailey and guest co-host Cory Chadwick sit down with Jessica Pezim, Client Partner at Bedford Consulting Group, to explore how leadership, culture, and human connection shape organizational success. Jessica shares her journey from practicing securities law to leading executive search and leadership advisory at Bedford. With a unique background spanning law, finance, and talent strategy, she brings deep insight into how the right leadership match can transform not just an organization but lives. Together, they discuss what it takes to hire beyond the résumé, build cultures that thrive on belonging, and navigate transformation with empathy and purpose. From AI-driven fear to family business dynamics, this conversation blends strategy with humanity, showing that careers are, at their core, deeply human stories. You’ll hear about: From law to leadership: How Jessica pivoted from securities law to executive search and why she never looked back. Family in business: The rewards and realities of working with family in a multigenerational company. Ripple effects in leadership: How one placement can change lives, organizations, and communities. Culture fit vs. skill fit: Why the best person on paper isn’t always the right person for the role. Hiring with heart: How Bedford’s 93% success rate comes from prioritizing alignment, not just experience. The role of AI in talent strategy: How leaders can navigate technological change with transparency and trust. Mentorship and legacy: Why paying it forward and planting seeds for others defines lasting leadership. We talk about: 00:00 Introduction 03:00 From law to executive search and Jessica’s bold career pivot 07:00 Family business dynamics and lessons learned from twin mentors 10:00 The ripple effect of leadership and the power of impact 16:00 Preventing burnout and balancing high performance with humanity 17:00 The competency model and why Bedford’s 93% success rate matters 18:00 The best person vs. the right person and the difference that changes everything 20:00 Values, culture fit, and why alignment matters more than perfection 22:00 Diversity of thought and inclusive hiring in times of transformation 26:00 AI, fear, and the future of work 30:00 Legal meets leadership and Jessica’s unique approach to talent strategy 34:00 Planting trees for future leaders, mentorship, purpose, and legacy Connect with Jessica LinkedIn: https://www.linkedin.com/in/jessica-pezim-a73b2752/ Website: https://bedfordgroup.com/ Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
In this episode of Success Leaves Clues, host Robin Bailey and guest co-host Cory Chadwick sit down with Mike Daser, Senior Vice President of Human Resources at Pure Technology, to explore what it means to lead with heart, empathy, and inclusion in today’s evolving workplace. With over 15 years of experience building cultures that balance people and performance, Mike shares powerful lessons from his time at Starbucks and Target, and how those experiences shaped his leadership philosophy. Known for his belief that great leadership starts with empathy, Mike opens up about his passion for supporting newcomers to Canada, building trust-first teams, and creating cultures where everyone feels seen, valued, and supported. From “Don’t move the mocha” to hiring for values over skills, this episode is packed with insight, authenticity, and heart. You’ll hear about: Falling in love with people: How Mike’s early experiences at Target changed how he sees leadership and humanity. The “Don’t Move the Mocha” lesson: Why great leaders listen first, learn second, and lead through trust. Culture fit vs. skill fit: Why attitude and alignment matter more than résumés. Supporting newcomers to Canada: How employers can create truly inclusive, equitable workplaces beyond surface-level initiatives. The power of mentorship: Lessons from coaching newcomers through job searches, interviews, and cultural transitions. Storytelling as leadership: How humanizing yourself builds connection, trust, and belonging. Resilience and perspective: Why life goes on, and how setbacks can lead to new opportunities. Planting trees for the future: Mike’s vision for a global workforce where talent and potential transcend borders. If you’re an HR professional, business leader, or anyone passionate about people-first leadership, this conversation is a masterclass in leading with empathy, purpose, and connection. We talk about: 00:00 Introduction 04:00 Falling in love with people and stories 07:00 The “Don’t Move the Mocha” principle of leadership 10:00 Lessons from Target and values-driven hiring 13:00 Creating inclusive workplaces for newcomers 16:00 Bias, belonging, and the hiring gap 21:00 Supporting immigrants inside organizations 25:00 Mentorship, storytelling, and authenticity in leadership 30:00 Building trust through shared humanity 33:00 The trees Mike is planting for future leaders Connect with Suzanne LinkedIn: https://www.linkedin.com/in/mike-daser-phri-72b2028a Website: https://puretechnology.ai/ Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
In this episode of Success Leaves Clues, host Robin Bailey and guest co-host Kristy Jones (Achievers) sit down with Suzanne Knight, CEO of mBolden Consulting and global keynote speaker, to explore what it really takes to lead through disruption, complexity, and change. Drawing from her executive experience at Walmart, Deloitte, and Philip Morris International, Suzanne reveals the real playbook for future-proofing leaders and organizations – one built on adaptability, resilience, and courage in the face of uncertainty. From starting her own firm to advising Fortune 500 companies on transformation and performance, Suzanne shares powerful insights on how to navigate setbacks, maintain culture during upheaval, and find opportunity in crisis. Her philosophy? Something will always go wrong, but the best leaders turn those moments into growth. You’ll hear about: Future-Proof Leadership: Why adaptability has replaced collaboration as the most critical leadership skill. Embracing Disruption: How to anticipate change, stay calm, and lead teams through uncertainty. Crisis as Catalyst: How setbacks can strengthen strategy, innovation, and resilience. Workforce Trends: Why leaders need to plan for shorter career cycles, automation, and evolving skill sets. Culture & Retention: How to preserve trust, clarity, and engagement during mass change or return-to-office mandates. Start Less, Finish More: Why prioritization and focus drive stronger results than multitasking ever could. Wellness & Leadership: Why sustainable success depends on treating leadership like a marathon, not a sprint. Never Waste a Good Crisis: How to turn breakdowns into breakthroughs. If you’re a business leader, HR professional, or entrepreneur looking to lead with purpose and stability in a rapidly changing world, this conversation is a must-listen. We talk about: 00:00 Introduction 04:00 Why adaptability defines the modern leader 09:00 Turning setbacks into strategy 14:00 Future-proofing your team and organization 18:00 Building culture in times of change 24:00 The art of prioritization and focus 31:00 Wellness, leadership, and long-term performance 35:00 The trees Suzanne is planting for future leaders Connect with Suzanne LinkedIn: https://www.linkedin.com/in/skknight/ Website: https://suzanneknight.com/ Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
In this episode of Success Leaves Clues, host Robin Bailey and guest co-host Cory Chadwick sit down with Jennifer Hall, Vice President of Human Resources at ACCES Employment, to explore how empathy, integrity, and mentorship are shaping the future of leadership and organizational culture. Jennifer shares her journey from early career challenges to leading one of Canada’s most impactful not-for-profit organizations. She opens up about how living her values, fostering inclusion, and empowering her team have helped ACCES Employment transform thousands of lives every year. From overcoming fear and finding her voice to building mentorship programs that cultivate tomorrow’s leaders, Jennifer’s story is a masterclass in how courage, humility, and purpose-driven leadership create lasting impact. You’ll hear about: Purpose-Driven Leadership: How ACCES Employment empowers underserved communities through meaningful employment opportunities. Values in Action: Why aligning personal values with organizational mission drives engagement and fulfillment. Culture and Collaboration: How HR can partner with leaders to co-create healthier, high-performing workplaces. From Fear to Fearless: How saying yes — and raising your hand — can transform your confidence and career trajectory. The Power of Mentorship: Why mentorship is the ultimate investment in organizational success and human growth. Work Ethic and Impact: What Jennifer learned from her toughest early jobs — and how those lessons shaped her leadership style. Planting Seeds for the Future: How generosity, inclusion, and mentorship build the leaders of tomorrow. If you are an HR leader, business owner, or aspiring change-maker seeking to build engaged teams, elevate culture, and lead with both head and heart, this episode offers the clarity and inspiration you’ve been looking for. We talk about: 00:00 Introduction 02:00 Meet Jennifer Hall and the Mission Behind ACCES Employment 04:00 How ACCES Empowers Underserved Communities Across Canada 06:00 Finding Purpose in Nonprofit Work 07:00 The Art of “Getting to Yes” in the Nonprofit World 08:00 Measuring Impact in HR: Culture, Engagement, and Results 10:00 Building Leadership Buy-In and Inclusive Culture 13:00 Overcoming Fear and Finding Your Voice 15:00 The Turning Point: Taking Ownership and Speaking Up 18:00 Why Raising Your Hand Changes Everything 19:00 Leading with Humility and Silencing the Ego 21:00 Building Teams That Trust and Thrive 23:00 Where Work Ethic Comes From (and How It Lasts a Lifetime) 27:00 Mentorship That Builds Future Leaders 30:00 How to Be an Effective First-Time Mentor 34:00 Planting the Seeds of Leadership and Inclusion Connect with Jennifer LinkedIn: https://www.linkedin.com/in/hrjenniferhall Website: https://accesemployment.ca/people/jennifer-hall Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
In this episode of Success Leaves Clues, hosts Robin and Al sit down with Devin Persaud, Partner at Miller Thomson LLP and one of Canadian Lawyer’s Top 25 Most Influential Lawyers, to explore how the next generation of legal leaders is transforming the profession from within. Devin shares candid insights from his journey as a corporate and competition lawyer, advocate, and changemaker – from building sustainable firm cultures and balancing family life to driving greater representation and equity within the legal system. He discusses how mentorship, advocacy, and a collaborative mindset are reshaping the future of law in Canada, and why creating win-win outcomes is the ultimate mark of professional success. You’ll hear about: Balancing High Performance and Humanity: How large firms can promote sustainability and mental health in high-pressure careers. Culture and Connection: Why authenticity and family time are non-negotiables for long-term success. The Future of Law: How AI, globalization, and protectionism are reshaping Canadian business and legal practice. Representation Matters: The evolution of the South Asian Bar Association (SABA) and its role in driving diversity and equity. Mentorship and Legacy: How sending the elevator back down builds stronger communities and future leaders. Redefining Success: Why true leadership means uplifting others while balancing professional excellence and personal joy. If you are an HR leader, founder, or law student who wants to build healthier teams and a more inclusive profession, this episode shows how mentorship, balanced culture, and practical policy can shape a more competitive and humane legal landscape in Canada. We talk about: 00:00 Introduction 03:00 The Realities of Law Firm Culture and Burnout 06:00 How COVID Changed the Legal Landscape 08:00 Gender Equity and Sustainable Career Paths 09:00 Protecting Mental Health and Family Time 12:00 The Future of Law: AI, Globalization, and Protectionism 16:00 Building Canada’s Talent Pipeline: Education and Immigration 18:00 What “Winning” Really Means for a Lawyer 21:00 Redefining Success Beyond the Office 23:00 The South Asian Bar Association: History and Impact 27:00 Representation, Mentorship, and Equity in Law 31:00 Creating Access Through TMU’s Law School 33:00 Progress and Challenges in Legal Leadership Diversity 35:00 What Needs to Change to Advance Inclusion 38:00 Planting Trees: Devin’s Vision for Mentorship and Legacy Connect with Devin LinkedIn: https://www.linkedin.com/in/devin-persaud/ Website: https://www.millerthomson.com/en/your-team/devin-persaud/ Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
In this episode of Success Leaves Clues, hosts Robin and Al sit down with Carl Aube, Co-Founder at Optimal U Inc., to explore how lifestyle medicine is transforming preventive health across Canada. With over 25 years of experience in healthcare innovation, Carl shares how Optimal U is bridging the gap between public and private care – empowering individuals to take charge of their health through data-driven assessments, personalized care plans, and actionable lifestyle changes. Carl discusses how small, daily habits create measurable, long-term health outcomes, and how wearables, genetic testing, and AI are helping Canadians stay healthier longer. He also explains how employers can integrate lifestyle medicine into benefits programs to boost productivity, reduce absenteeism, and lower healthcare costs. This episode is a wake-up call for anyone who believes “ignorance is bliss” when it comes to their health, and an invitation to start planting the seeds of wellness today. You’ll hear about: From Sick Care to Preventive Care: Why Canada’s public system focuses on treatment, and how Optimal U fills the prevention gap. The Six Pillars of Lifestyle Medicine: Nutrition, exercise, sleep, stress, social connection, and avoiding risky substances. Data-Driven Health: How bloodwork, genetic screening, and wearables reveal what your body truly needs. Ignorance Isn’t Bliss: Why knowing your health risks early empowers better choices and longer vitality. Employers and Well-Being: How companies can use lifestyle medicine to reduce costs and build healthier, more engaged teams. The Future of Personalized Care: How AI and continuous monitoring are making wellness more accessible and actionable than ever. If you’re a benefits advisor, HR leader, or parent looking to better support families through smarter healthcare access, this episode will open your eyes to how innovation and empathy can work hand-in-hand to change the future of care in Canada. We talk about: 00:00 Introduction 03:00 What Is Optimal U and How It Works with the Public System 05:00 Prevention vs. Treatment: Why Lifestyle Medicine Matters 07:00 The Six Pillars of Lifestyle Health 09:00 Facing Your Health Fears and Taking Action 12:00 From Data to Daily Habits: Sleep, Movement, and Nutrition 14:00 How AI and Wearables Empower Real-Time Health Insights 16:00 The Mission Behind Optimal U and Carl’s 25-Year Journey 18:00 Breaking Down Healthcare Silos and Improving Referrals 21:00 Integrating Lifestyle Medicine into Employee Benefits 23:00 Real ROI for Employers: Productivity, Wellness, and Retention 26:00 Lifestyle vs. Functional Medicine: What’s the Difference? 29:00 Genetic Testing and the Power of Personalized Insights 36:00 Working with Family Physicians and Navigating the Public System 40:00 Collaboration Over Competition in Healthcare 41:00 Planting Seeds of Health: Carl’s Vision for the Future Connect with Carl LinkedIn: https://www.linkedin.com/in/carl-aube/ Website: https://optimalu.ca/ Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
In this episode of Success Leaves Clues, hosts Robin Bailey and Al McDonald sit down with Adam Saperia, CEO of KixCare, Canada’s first and only dedicated virtual pediatric care platform. Adam shares how KixCare emerged from a team of physicians who saw a glaring gap during the pandemic—children were not being adequately served by generic virtual care. With a mission to deliver specialized, accessible, and trusted healthcare for kids, KixCare connects families across Canada with top pediatric experts, ensuring timely and compassionate support whether the concern is physical, developmental, or mental health–related. Adam discusses his path from healthcare innovation to entrepreneurship, the future of digital pediatrics, and how technology can enhance, not replace, the human connection in care. He also sheds light on how employers and insurers can help parents by integrating family-focused care into benefit programs, improving both workplace productivity and well-being. You’ll hear about: A Mission Born from a Gap: How a team of pediatric professionals saw that “kids aren’t just tiny adults” and built a platform designed specifically for them. Virtual Care for Real Families: How KixCare resolves over 90% of cases virtually while maintaining compassion and quality of care. From COVID to Continuity: Why virtual care is here to stay and how it’s evolved since the pandemic. Workplace Wellness for Parents: How KixCare helps employers support working parents and reduce absenteeism. Building Trust Through Expertise: Why pediatric specialization is essential to earning family confidence in virtual health. AI and the Future of Care: How tools like medical scribes and telehealth devices will help providers focus on connection, not paperwork. Purpose and Legacy: Why Adam views every appointment as planting the seeds of healthier futures for children and families worldwide. If you’re a benefits advisor, HR leader, or parent looking to better support families through smarter healthcare access, this episode will open your eyes to how innovation and empathy can work hand-in-hand to change the future of care in Canada. We talk about: 00:00 Introduction 03:00 How a Team of Physicians Sparked a Virtual Care Revolution 05:00 Why Pediatric Expertise Matters in Digital Health 07:30 From Pandemic Response to Permanent Care Model 09:00 Building Trust Through Qualified Pediatric Professionals 10:30 Recruiting and Retaining the Best in Children’s Health 13:00 The Role of SickKids and Raising Pediatric Standards 14:00 Challenges of Scaling a HealthTech Business 16:30 The Employer Advantage: Supporting Parents Through Benefits 17:30 90% of Cases Solved Virtually and The Data Behind It 18:30 Mental Health and the Urgency of Access 20:00 Overcoming Misconceptions About Virtual Care 21:00 New Tech for Parents: At-Home Diagnostics and Real-Time Support 22:00 Educating Employers and Expanding Access 23:00 The Role of AI in the Future of Pediatric Care 25:00 Reducing Provider Burnout Through Technology 26:00 Planting Trees for Future Generations: Adam’s Vision for the Future Connect with Adam LinkedIn: https://www.linkedin.com/in/adamsaperia/ Website: https://kixcare.com/ Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
In this episode of Success Leaves Clues, hosts Robin Bailey and Al McDonald sit down with Rochelle Hildebrand, Vice President at EHN Canada, to explore how innovation and compassion are reshaping mental health and addiction treatment nationwide. After starting her career in marketing, Rochelle unexpectedly found her calling in mental health, and over the past 12 years, she’s become a driving force behind EHN Canada’s mission to deliver accessible, evidence-based care through both inpatient and virtual programs. Her story is a testament to how purpose, leadership, and innovation can intersect to change lives. Rochelle shares how EHN Canada balances technology and human connection, the evolution of virtual therapy since the pandemic, and what it takes to build strong cultures in high-impact care settings. She also reveals why she believes mental health benefits should be as universal and comprehensive as dental coverage, and how employers can play a transformative role in supporting their teams’ well-being. You’ll hear about: An Unconventional Path to Purpose: How Rochelle went from a marketing coordinator to a leader in mental health and addiction treatment. Balancing Care and Compassion: How frontline workers navigate the emotional demands of their roles while staying resilient. Virtual Care Reimagined: Why EHN Canada’s hybrid and digital programs are breaking barriers to access and improving outcomes. Culture and Support in Healthcare: The systems and practices that create sustainable team well-being in a high-stress industry. Mental Health Benefits Reform: Why employers must offer tiered care options to address mild, moderate, and severe mental health needs. The Future of Wellness at Work: How companies can intervene early to keep employees healthy, present, and supported. If you’re an HR leader, benefits advisor, or business owner looking to strengthen employee well-being through better systems and strategies, this conversation will shift how you think about mental health in the workplace. We talk about: 00:00 Introduction 01:20 Rochelle’s Journey from Marketing to Mental Health Leadership 04:00 Finding Purpose in Work That Changes Lives 06:15 Balancing Empathy and Emotional Resilience 08:00 Keeping Human Connection Alive in Virtual Care 13:00 The Rise of Digital Therapy and Accessibility 15:30 Building Supportive Cultures for Frontline Teams 20:00 Hybrid and Remote Care: Lessons in Connection and Trust 23:00 Rethinking Mental Health Benefits for Employees 27:00 How Employers Can Offer Comprehensive Support 29:00 The Signature Question: Planting Trees for Future Generations 32:00 Closing Thoughts and How to Connect Connect with Rochelle LinkedIn: https://www.linkedin.com/in/rochelle-hildebrand-7341209a/ Website: https://www.edgewoodhealthnetwork.com/ Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group
In this episode of Success Leaves Clues, hosts Robin Bailey and Al McDonald sit down with Sachi Kittur, Vice President of Human Experience & Innovation at HRPA and founder of GoCPG.ai. Recently named one of Canada’s Top 30 Most Inspiring Women in SME, Sachi brings over 20 years of experience scaling technology companies and building cultures that thrive at the intersection of talent, innovation, and strategy. From shaping the future of HR leadership to creating AI-powered mentorship platforms for food brands, Sachi offers a masterclass on how leaders can align culture and business growth in a rapidly changing world. You’ll hear about: Human experience at work: Why leaders must move beyond policies and perks to focus on how employees feel, grow, and connect with purpose. Scaling culture with growth: The common mistakes leaders make when business outpaces culture and how to avoid them. Change management lessons from tech: Why agility, innovation, and failing forward are essential skills for today’s organizations. Return-to-office realities: What younger generations expect, and why personalization matters more than mandates. The ROI of investing in people: How strong hiring, retention, and culture directly impact financial outcomes. Paying it forward: Sachi’s vision of opening doors for future South Asian women leaders to choose their own path beyond traditional expectations. If you’re an HR leader, entrepreneur, or business owner looking to future-proof your organization with human-centered leadership and innovation, this conversation delivers both strategic insights and personal inspiration. We talk about: 00:00 Introduction 01:39 Human Experience and Innovation at HRPA 03:47 Leadership and Employee Engagement 06:31 Scaling Tech Companies: Lessons and Insights 13:45 The Importance of Culture in Business Growth 19:15 Future Trends in Human-Centered Innovation 25:02 Final Thoughts and Signature Question 28:20 Conclusion and Contact Information Connect with Sachi LinkedIn: https://www.linkedin.com/in/sachikittur/ Instagram: https://www.instagram.com/kittursachi/ Instagram: https://www.instagram.com/gocpgai/ Website: https://www.sachili.com/ Connect with Us LinkedIn: Robin Bailey and Al McDonald Website: Aria Benefits and Life & Legacy Advisory Group























