Her Hypesquad with Bosstrack

In this week's episode, I had the absolute privilege of talking with Richa Batra, VP and General Manager of the Student Success organization at Anthology. We talk about leading large teams, advocating for equity, confronting bias, being transparent, and modeling trust. About Richa Batra Richa Batra is the Vice President and General Manager of the Student Success organization at Anthology. Richa has held various roles within Student Success over the last 13 years and has 20 years’ experience in Workplace Development, Contact Center Operations, Client Experience and Education Technology. Richa oversees a team of over 1,000 front line contact center employees that double in size to support back to school with 8 million annual interactions supporting students. Richa is passionate about the intersection of higher education, workforce development, employability and customer experience.  Richa learned the “Nordstrom way” in her first job focused on customer experience and has been a focus throughout her career managing clients, teams and contact center operations. Richa is a first generation college student and is focused on her work to drive increased access and student retention to students from underserved populations. She holds a BA from the University of Maryland College Park in Communications and an MBA from the George Washington University in International Business. Contact Richa LinkedIn: @richabatra

We are back with another episode of Her HypeSquad. This week we're talking with Lisa Custodio and Stefania Piacentini, the founders and travel experts of Alla Tua - a travel company specializing in unique tours of Europe - primarily in Italy. In this episode, we talk about designing authentic travel experiences, hidden gems of Italy, embracing local culture when traveling and Lisa and Stefania's experience starting a business together. If you love travel and new experiences, you don't want to miss the many insights provided in this conversation! About Lisa Custodio With over 25 years of experience in operations, ranging from meeting and party planning to organizing conferences and conventions, Lisa Custodio has dedicated herself to keeping everybody running on schedule and on time. Beyond her professional endeavors, she has been orchestrating memorable trips for family and friends for even longer. Eager to share her most cherished destinations and the tranquility that travel imparts,  Lisa, a proud Army mom, has explored diverse corners of the globe, including Europe, South America, Africa, and Asia, with Australia next on her list. Lisa's collection of cherished travel memories includes cruising down the Nile in Egypt on her honeymoon, an exhilarating attempt to summit Mount Kilimanjaro with her best friend in Tanzania, delightful encounters with mischievous monkeys with her daughter in Malaysia and missionary work in Ghana. Nevertheless, the heartbeat of her fondest memories consistently echoes in Italy, where the embrace of family creates the most enduring and heartwarming connections. About Stefania Piacentini Stefania is a 29-year-old native of Modena, Italy.  She is an accountant who practices both in Nashville, Tennessee, and Italy, allowing her to stay connected to her beloved roots. Her passion for travel began at the age of 17 during a transformative exchange year in the United States, inspired by her mother’s adventurous spirit. Stefania grew up in a small village in Italy and now lives in a larger city, giving her a deep appreciation for the diverse landscapes and cultures within her country. Stefania’s adventures have taken her across the globe to destinations like the Philippines, the Caribbean, Brazil, Cappadocia, Bali, and Africa. Each journey has enriched her understanding and appreciation of different cultures.Lisa and Stefania Alla Tua Travel, where they are excited to share the beauty of Italy with guests. Whether through guided group tours or private customized trips, Stefania and Lisa are passionate about recommending the most amazing places and experiences. They strive to help travelers see Italy through the eyes of locals, constantly exploring new parts of Stefania's motherland to discover hidden gems and unique experiences. Their goal is to provide an authentic and enriching travel experience that leaves a lasting impression on their clients. Contact Lisa and Stefania at Alla Tua Email - Lisa Custodio: [email protected] Email - Stefania Piacentini: [email protected] Website: allatua.com Facebook: Escape to Italy! Travel with Lisa & Stefania Instagram: @allatuatravel

This week we talk with Meredith Chandler, a powerhouse sales executive and strategist.In our conversation, we’re unpacking everything from the secret sauce of building killer organization systems to the art of humility in leadership. Meredith also shares her pro tips on prepping for those crucial 1:1s, the magic behind professionally designed vision boards that actually work, and how she gets fired up with David Goggins' motivation. About Meredith: Meredith Chandler has a decade of experience building, scaling, and leading successful sales teams. She is currently Head of New Business at Unicrn - a fractional sales consultancy, and also consults on her own at MeredithTheSalesCoach.com. She splits her time between San Francisco and Salt Lake City- you can catch her in a swanky San Francisco restaurant or on the ski slopes in Salt Lake City if you want to talk sales! Contact Meredith: LinkedIn: @meredithchandler Website: www.merediththesalescoach.com

This week we're talking with a very special guest - Jennifer Barnwell, President of Curator Hotel and Resort Collection. In our conversation, we talk about raising your hand and speaking up for career growth, work-life integration, and leading with laughter! About Jennifer Barnwell Jennifer Barnwell is President of Curator Hotel & Resort Collection. Launched in November 2020, Curator provides lifestyle hotels the power to compete together while allowing its members the freedom to retain what makes their hotels unique.  Before moving over to Curator, Barnwell was Senior Vice President of Asset Management of Pebblebrook Hotel Trust, a leading real estate investment trust, which was formed and went public in late 2009.  She oversaw hotels on the west coast in San Francisco and Los Angeles and had a team of three Asset Managers reporting to her. Prior to joining Pebblebrook Hotel Trust, Barnwell was Senior Vice President of Peninsula Real Estate LLC, a private real estate investment fund based in New York. While at Peninsula Real Estate LLC, she was involved in all aspects of the fund including formation, acquisitions, and asset management. Previously, Barnwell was Vice President of Tishman Hotel & Realty LP where she was involved in Tishman Hotel & Realty’s many activities including acquisitions, management, asset management, development, and brokerage.  Jennifer holds a B.S. from The School of Hotel Administration of Cornell University, graduating with Distinction.  Barnwell currently serves on the Board of the Boutique Lifestyle Leaders Association (BLLA). Contact Jen LinkedIn: @jennifer-barnwell-a8689ba

Welcome back to a brand new episode of Her HypeSquad! This week we have a special guest to talk with about owning your voice and leading with authenticity, creativity and courage. Today, I'm talking with Lauri Smith, Caring Visionary Officer of Voice Matters and author of Your Voice Matters: A Guide to speaking soulfully when it counts. In our conversation, we talk about owning your voice, dealing with inner criticism, transforming nervous energy into a compelling presence, simplifying complex concepts, and so much more as it relates to communication! About Lauri Smith Lauri Smith is a speaker, author, and intuitive public speaking and leadership coach. She helps sensitive visionaries, ambitious empaths, and loving rebels to speak (online and in person) and be seen in order to fulfill their soul’s calling.  Lauri is the CVO (Caring Visionary Officer) of Voice Matters and the author of Your Voice Matters: A Guide to Speaking Soulfully When It Counts. Her mission is to call forth more open-hearted leaders so they can do their part to change the world with authenticity, creativity and courage. She envisions a world in which everyone shares the vibration of their soul’s purpose through their voices and together, we reach global harmony. Lauri can always see the soul underneath the static - which makes her really good at motivating people to fight their inner demons and find tremendous inner power. Contact Laurie: LinkedIn: @lauri-smith-voice-matters Website: www.voice-matters.com