The Business Of

So, you want to start a business.    And no matter how big your ambitions are, chances are you’re going to start small as one of the 99.8% of businesses in Australia that operate as small-to-medium enterprises – or SMEs.      Associate Professor Kristle Romero Cortés teaches people how to make confident financial decisions for themselves and their organisations every day at the University of New South Wales School of Banking and Finance. She’s going to help you unpack key concepts as you’re starting with your SME finances.   Once you’ve mastered the basics, Interim Dean at the University of New South Wales Business School Professor Frederik Anseel explains how to straddle the line between capable and over-confident in managing the finances of your growing business.   +++  The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.   The transcript and show notes can be found on our website here.  Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.   We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.

Katrina McPhee is in the superannuation industry for the long haul now, but that wasn’t always the case.   She’s currently the Chief of Staff at Aware Super, one of Australia’s largest superannuation funds, but when she first entered the industry, she wasn’t interested in sticking around in a field not exactly known for its desire to shake things up.  But that all changed after a Royal Commission investigated misconduct in the banking, superannuation and finance sectors, and sparked a renewed focus on members and their needs.   Kat describes this industry-wide transformation to host Dr Juliet Bourke, and details how Aware Super is combatting the ‘gender retirement gap’ not only for their own members, but also through their advocacy work as one of Australia’s most powerful financial forces.   Professor Frederik Anseel, Interim Dean at UNSW Business School, explains how businesses can harness their moments of reckoning for positive transformation.   +++  The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.   The transcript and show notes can be found on our website here.  Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.   We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.

Tech start-ups have been the darlings of business media in recent years, and for good reason: new technology is exciting and flashy, and tech entrepreneurs tend to share pithy catchphrases about grinding, hustling, or “moving fast and breaking things.”   But what happens when a start-up needs to slow down?   In the case of the investment app Pearler, speed was never the ultimate goal. Co-founder Hayden Smith thinks veering away from that traditional startup mentality has been key to building relationships with Pearler customers who now trust the company to manage approximately $1 billion of their money.  Hayden explains to host Dr Juliet Bourke how he’s adapted his leadership style to the longer-term finance industry, and how his personal experience has informed the product development at Pearler.  Professor Frederik Anseel, Interim Dean at UNSW Business School, shares a more nuanced way to understand failure when building a new business, and offers some practical strategies for managing – and more importantly, learning from – failure.  +++  The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.   The transcript and show notes can be found on our website here.  Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.   We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.

In their first few years of operation, Humanitix didn’t spend a cent on traditional marketing. Despite this, they managed to build up a client list that includes Google, TED, Red Bull, Canva and Facebook, and gave millions to charity in the process. How did they do it?  Adam McCurdie is the co-founder and CEO of Humanitix, the new contender disrupting the fiercely competitive ticketing industry for all the right reasons. After making a pact with his close friend and co-founder, Adam left the corporate world in search of more meaningful work – and that relentless pursuit of purpose is the driving force behind Humanitix’s unconventional marketing.   Adam explains to host Dr Juliet Bourke why traditional advertising hasn’t been an option for most of Humanitix’s history, and how the company's clients have done the talking for them.   Professor Frederik Anseel, Interim Dean at UNSW Business School explains why the purpose-driven marketing of Humanitix works for some companies but isn’t necessarily the right approach for everyone.   +++  The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.   The transcript and show notes can be found on our website here.  Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.   We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.

How do you market your business when consumers pay not to see your ads? How do you make your name stand out when the internet is overrun with marketing? And how do you build trust and make your name sticks when everything’s moving so fast?   Dee Madigan is an advertising expert, a founding panelist on ABC’s The Gruen Transfer and the creative director and owner of ad agency Campaign Edge. Dee breaks down one of branding’s most powerful tools – sponsorship.   She explains to host Dr Juliet Bourke how sponsorships work in today’s digital marketing landscape, why they’re so effective when done right, and warns about the most common pitfalls and mistakes in sponsorship branding.   Professor Frederik Anseel, Interim Dean at UNSW Business School, goes even deeper, explaining how the right sponsorship deal can lend a sense of humanity and personality to an otherwise ‘faceless’ organisation.   +++  The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.   The transcript and show notes can be found on our website here.  Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.   We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.

What makes a great marketer? Maybe a good eye for product design, a deep understanding of market dynamics, excellent communication skills and the ability to give customers what they want. But what about a fierce devotion to ethics?   Wendy Mak is the Chief Marketing Officer at Link Group, a global financial services company driven by digital and data technology. Wendy’s excited about the potential productivity gains promised by brand-new technology like generative AI, but she’s not all-in - yet.   As a marketer, everything Wendy does needs to build trust with consumers and clients, and right now, artificial intelligence tools are threatening to do the opposite. She explains to host Dr Juliet Bourke how she’s leveraging these powerful new technologies without succumbing to their most dangerous pitfalls.   Professor Frederik Anseel, Interim Dean at UNSW Business School, will then discuss how to develop an ethical framework that’s right for your organisation, including how to get everyone on the same page when deciding what ‘doing the right thing’ looks like in practice.   +++  The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.   The transcript and show notes can be found on our website here.  Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.   We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.

“In future, I expect that everybody will have climate resilience and climate mitigation as part of their roles.”  Penny Joseph is the Head of Climate Resilience at major Australian electricity provider Ausgrid, but when she began her career, this type of role didn’t exist.   As the climate heats up and more industries are feeling the effects of changing weather, Penny explains to The Business Of host Dr Juliet Bourke that roles like hers will become the norm.  How are the leaders of tomorrow learning the necessary skills to thrive in a climate-changed world - like keeping a team motivated to achieve long-term goals as we transition to a more resilient future? Professor Frederik Anseel shares his insights on “the progress principle” with structure to keep your team focused on the goal.   +++  The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.  The transcript and show notes can be found on our website here. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.   We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.

You might have come across the term black swan events – commonly used in the insurance space – they’re considered rare occurrences that are almost impossible to predict.  As our climate and weather patterns continue to change at pace, the unexpected is really all we can expect now. How do businesses like insurers plan for risk and implement resilience strategies in the face of uncertainty?   Leading with clarity during these high-pressure events takes a systematic approach, and for James Fitzpatrick, the Chief Technical Officer at Allianz Australia, this is his bread and butter.     James’ industry has plenty to share with leaders in other fields when it comes to planning for "unknown unknowns,” and he explains to host Dr Juliet Bourke how insurers have mapped and modelled the future in the past, how those methods are changing as climate events become increasingly unpredictable, and how the core principles behind those methods can work in other sectors.   Professor Frederik Anseel, Senior Deputy Dean of UNSW Business School, drops in to explain why practice doesn’t always make perfect when it comes to managing risk.   +++  The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.   The transcript and show notes can be found on our website here.  Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.   We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.

The battle to halt climate change is impacting most aspects of our day to day lives – right down to the cars we drive. But there’s a missing piece in motoring that could improve things – the electric vehicle industry.   Manufacturers are making higher quality EVs than ever before, and more of them. At the same time, more Aussie drivers want their next car to be electric. So why is our country one of the slowest in the world in making the transition? More importantly – how do we get in the fast lane?   Behyad Jafari is the CEO of the Electric Vehicle Council, a national body that represents the electric vehicle industry in Australia, and he says that missing piece is policy.   Behyad explains to host Dr Juliet Bourke how Australia fell behind the rest of the world in the first place, how that’s affecting our industry right now, and what we can do to get our policies up to scratch.  Professor Frederik Anseel, Senior Deputy Dean of UNSW Business School, drops in to explain what the EV industry can learn from the growth of solar, and what influences business leaders and their teams on a day-to-day basis.   +++  The Business Of podcast is brought to you by the University of New South Wales Business School, produced with Deadset Studios.   The transcript and show notes can be found on our website here.  Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow UNSW Business School and AGSM on LinkedIn.   We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.

The way we do business originates in the minds of great leaders, thinkers and doers. And that’s what we’re in the business of.  From the art world to the world of artificial intelligence, The Business Of brings real-world lessons from industry leaders together with cutting-edge research coming out of the University of New South Wales Business School.   You’ll hear host Dr Juliet Bourke speaking with people at the top of their fields as they grapple with the stickiest problems of the day.   You’ll learn why humans get worse at assessing risk the more we’re exposed to it, or how wars in faraway lands can spark innovation across the world as Professor Frederik Anseel brings his expertise as the Senior Deputy Dean of UNSW Business School to every episode, drawing insights form the sharpest minds in research.  The Business Of is your guide to “doing well” and “doing good” in an accelerating business world. To make sure you don’t miss an episode, hit ‘follow’ in your favourite podcast app.  +++  The Business Of is a UNSW Business School podcast, produced with Deadset Studios. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow us on LinkedIn.   https://www.businessthink.unsw.edu.au/   https://www.linkedin.com/school/3274515/   https://www.linkedin.com/school/15104530    We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land on which this show was made. See omnystudio.com/listener for privacy information.

Over the last few years, Australia has seen its fair share of major data breaches, affecting more than 147 million individuals and shaking the trust people had in organisations responsible for safeguarding their data. There is no doubt that AI is now capable of performing tasks that were once considered science fiction just two decades ago. How can you know that your privacy and data is protected? Learn about the innovative AI solutions being developed by the UNSW Business AI Lab for the benefit of businesses and listen in on how government committees are addressing issues related to AI and privacy. Guests: Peter Leonard, Professor of Practice at UNSW Business School and Director at Data Synergies Mary-Anne Williams, Michael J Crouch Chair for Innovation, Founder and Director of the UNSW Business AI Lab and Deputy Director of the UNSW AI Institute Find out more about UNSW AI publications below: Visit the Business AI Lab Visit UNSW Founders Visit UNSW AI Institute Read: Can machines invent things? AI reveals the answer is 'yes'Read: Microsoft’s Lee Hickin on digital resilience beyond cybersecurityRead: How to avoid the ethical pitfalls of artificial intelligence and machine learningRead: How leaders should weigh up the risks and rewards of AI  The transcript and show notes can be found on our website here. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow us on LinkedIn.See omnystudio.com/listener for privacy information.

Imagine you're a radiologist with 500 scans awaiting your thorough review. Each scan demands your undivided attention, and the process is anticipated to span over a week. Now, consider the prospect of AI technology drastically shortening this time frame, potentially completing the same comprehensive assessments in a matter of just a few hours. What option would you choose? Hear how a ground-breaking healthcare technology company, harrison.ai, combines human intelligence with artificial intelligence and how AI goes hand in hand with start-up companies. Guests: Maureen Murphy, Professor of Practice, UNSW Business School, Founder, Managing Director of ClearTrack, Commercialisation Facilitator at i4 Connect Dimitry Tran, Co-founder and Chief Business Development Office for Harrison AI, Co-founder, CEO and Board Director for Annalise.ai, AGSM MBA 2015 Find out more about UNSW AI publications below: Visit the Business AI Lab Visit UNSW Founders Visit UNSW AI Institute Read: Can machines invent things? AI reveals the answer is 'yes'Read: Microsoft’s Lee Hickin on digital resilience beyond cybersecurityRead: How to avoid the ethical pitfalls of artificial intelligence and machine learningRead: How leaders should weigh up the risks and rewards of AI  The transcript and show notes can be found on our website here.  Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow us on LinkedIn. See omnystudio.com/listener for privacy information.

AI and machine learning are transforming our world, but here's the catch: they can either enhance our best qualities or magnify our worst biases. Getting AI right is both exciting and scary and the big question is, can businesses just race ahead without considering the consequences? Hear how research and industry come together to discuss the natural tensions between rapid AI advancements and the need for AI to be ethical as we work towards a brighter future. Guests: Professor Toby Walsh, UNSW Scientia Professor of Artificial Intelligence, Chief Scientist for the UNSW AI Institute Stela Solar, Director, National Artificial Intelligence Centre CSIRO's Data61 Find out more about Lamont Tang and Professor Toby Walsh’s work below: Visit the Business AI Lab Visit UNSW Founders Visit the National AI Centre Read: Can machines invent things? AI reveals the answer is 'yes' Read: Microsoft’s Lee Hickin on digital resilience beyond cybersecurity Read: How to avoid the ethical pitfalls of artificial intelligence and machine learningRead: How leaders should weigh up the risks and rewards of AIRead: AI in the workplace: what should CEOs really be thinking about? Read: AI: what are the present and future opportunities for business leaders The transcript and show notes can be found on our website here.  Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow us on LinkedIn.  See omnystudio.com/listener for privacy information.

If you’ve opened your energy bill with a sense of dread in the last 12 months, you’re not alone. With energy prices soaring around the world, individuals and organisations alike have been left asking: how long can it go on like this? Reliable access to affordable, sustainable energy is nothing new. Whether it's future-proofing energy supply or calculating the impact of human-driven climate change, access to affordable and sustainable energy has been a major issue for decades. So how can leaders inside and outside the energy sector best keep up, and plan for the secure future of this industry? Hear from industry and academic experts as we explore the dynamics and volatility of energy markets, and how we could address energy access through technology and a resilient, renewable, decentralised energy system of the future. Guests: Associate Professor Katja Ignatieva, School of Risk and Actuarial Studies, UNSW Business School Ben Hutt, CEO & Managing Director, Evergen, AGSM MBA 2006 Find out more about Associate Professor Katja Ignatieva’s research here.  Read: Energy crisis: why are electricity prices set to rise? Read: Credit default swaps: how sector volatility spills into related markets Read: When power prices spike and a whole state blacks out The transcript and show notes can be found on our website here.  Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow us on LinkedIn. See omnystudio.com/listener for privacy information.

In wealthy countries, we tend to take for granted where our food comes from, taking comfort in the fact that our supermarket shelves will always be stocked – that is until potatoes become a scarce luxury and a head of lettuce nudges twenty dollars. Then, we might remember that political, environmental, social, and technological forces and disruptions to global supply chains all impact its supply. So how can emerging technologies, like blockchain, biotech and digital sustainability make food supply fairer, less environmentally damaging, and more robust? Hear from industry and academic experts in biotechnology and sustainable food practices who are disrupting the industry and shifting consumer behaviour to meet demand for more ethical (and still tasty) products using technology to boost food modelling, farming practices and reduce environmental impact. Guests: Associate Professor Michele Roberts, Associate Dean (Post-Experience), UNSW Business School and Academic Director of AGSM Scientia Professor Shan Pan, School of Information Systems and Technology Management, UNSW Business School-Pablo Quintero, Principal Product Manager, Vow, AGSM MBA 2016 Find out more about Scientia Professor Shan Pan’s research and UNSW research below Read: How Singapore is improving food innovation, sustainability and productivity Read: Digital sustainability: technology solutions to climate change Read: Digital Sustainability Knowledge Hub The transcript and show notes can be found on our website here. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow us on LinkedIn. See omnystudio.com/listener for privacy information.

From seedless apples to Apple iPhones, complex global supply chains give us access to products we didn’t even know we needed. But are they ethical? For many organisations the list of reasons not to meaningfully track suppliers and prove their commitment to ethical practices is rapidly dwindling, with fresh regulations and incentives being introduced every year. How do organisations stay committed to transparency when the social, human and environmental sides of supply chains are largely invisible to consumers? Hear from industry and academic experts in business ethics and supply chain tracking as we explore some of these ethical issues — from modern slavery to regulatory frameworks and the conscious consumer — and what leaders can do to maintain ethical processes while retaining profitability. Guests: Associate Professor Michele Roberts, Associate Dean (Post-Experience), UNSW Business School and Academic Director of AGSM Associate Professor Tracy Wilcox, School of Management and Governance, UNSW Business School Frances Atkins, Co-Founder, Director givvable, AGSM MBA (Executive) 2020 Find out more about Associate Professor Tracy Wilcox’s and UNSW research here. Read: Is business or government responsible for getting Australia to 80% vaccination? Read: Virtue and Risk Culture in Finance Read: Digital Sustainability Knowledge Hub  Read: Walking the Walk: How Dual Attitudes Influence Behavioural Outcomes in Ethical Consumption The transcript and show notes can be found here.  Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow us on LinkedIn. See omnystudio.com/listener for privacy information.

Technology is no longer a thing that happens as a segment of a business, or the sole domain of the IT Department. Core functions of how a business runs are technology-based and rely on people, processes and systems being interlinked. But with rapidly evolving organisational needs and tech talent in high demand and short supply, how can today’s leaders prioritise skills development and innovation in a rapidly changing workforce? Listen to one of the industry’s tech titans explain how the impact of technology acceleration is changing organisations and their employees, alongside academic commentary on how technologies like AI and blockchain can be used to enable – or weaken – successful connection in workplaces and beyond. Guests: Professor Barney Tan, Head, School of Information Systems and Technology Management, UNSW Business School Lee Hickin, Chief Technology Officer at Microsoft ANZ Find out more about Professor Barney Tan’s research here. Read: Digital disruption: how can traditional businesses thrive? Read: What will Australian regulation mean for cryptocurrency? Read: Can cryptos like Bitcoin ever be sustainable? Read: Why Southeast Asia is the next hotspot for fintech The transcript and show notes can be found on our website here. Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow us on LinkedIn. See omnystudio.com/listener for privacy information.

Since millions worked remotely during the COVID-19 pandemic, it’s become clear that not everyone needs to work face-to-face in an office environment to be successful. Some companies – like global travel company Airbnb have gone as far as adopting a ‘work from anywhere policy’, piloting programs to attract digital nomads to their workforce. Is a work-from-anywhere approach a help or a hindrance when it comes to teamwork, talent and culture? Hear from an industry leader who is part of a work-from-anywhere organisation, and academic experts who unpack how this looks across an ever-changing workforce to build a new culture of talent attraction and retention. Guests: UNSW Business School and Director AGSM @ UNSW Business School-Associate Professor Will Felps, School of Management and Governance, UNSW Business School-Susan Wheeldon, Airbnb’s Country Manager for Australia and New Zealand, AGSM MBA 2014 Find out more about Associate Professor Will Felps’ research here.  Read: 10 best practice tips for leading virtual teams Read: How has COVID changed the way we should collaborate and innovate? Read: Three useful things to know about diversity and inclusive leadership Read: Digital nomads: five key insights into the future of knowledge work The transcript and show notes can be found on our website here.   Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow us on LinkedIn. See omnystudio.com/listener for privacy information.

A few years ago an hour-long commute in crawling traffic or on a crowded bus seemed like an inevitable part of working life. But today, lots of workplaces are spending millions setting up their workforce to complete their day to day from the comfort of their own homes. The benefits for workers are obvious - but does working from home actually work for business? Hear how a company with over 1000 employees manages remote work and what the UNSW Hybrid Leadership Lab has found about the most effective way to keep employees happy while still getting the job done. Guests: Paul Edwards, General Manager of Strategy and Customer at Mirvac Professor Karin Sanders, Senior Deputy Dean (Research & Enterprise) at UNSW Business School and co-founder of the UNSW Hybrid Leadership Lab Find out more about Professor Karin Sanders’ research below:  https://www.unsw.edu.au/staff/karin-sanders  https://www.linkedin.com/in/karin-sanders-2735a61 https://www.businessthink.unsw.edu.au/articles/leaders-manage-hybrid-working   https://www.businessthink.unsw.edu.au/articles/managing-micromanager-hybrid-work https://www.businessthink.unsw.edu.au/articles/australia-four-day-work-week     Find out more about the UNSW Business School Hybrid Work Leadership lab here:  https://www.unsw.edu.au/business/our-schools/management-governance/our-research/hybrid-work-leadership   The transcript and show notes can be found on our website:  https://www.unsw.edu.au/business/our-schools/agsm/about-us/the-business-of-podcast  Want to follow the latest research and news from UNSW Business School and AGSM @ UNSW Business School? Subscribe to our industry stories at BusinessThink and follow us on LinkedIn.  https://www.businessthink.unsw.edu.au/  https://www.linkedin.com/school/3274515/  https://www.linkedin.com/school/15104530    See omnystudio.com/listener for privacy information.

At the latest UNSW Business School Meet the CEO event, Shemara Wikramanayake, Managing Director and CEO of Macquarie Group, joined UNSW Chancellor David Gonski in a wide-ranging discussion about the future of green investment, how to build diverse and high-performing teams and businesses, and how to lead a global workforce. Prefer video? You can watch the interview on YouTube: https://www.youtube.com/watch?v=wxMxnacyit0 More details: The transcript and show notes can be found on our website: https://www.unsw.edu.au/business/our-schools/agsm/about-us/the-business-of-podcast Want to follow us? The best way to keep up to date with the latest research and news from UNSW Business School is to subscribe to our industry stories at BusinessThink and follow us on LinkedIn. https://www.businessthink.unsw.edu.au/ https://www.linkedin.com/school/3274515/ See omnystudio.com/listener for privacy information.