Business Leader

Dash Water is a UK-based, challenger drinks brand that was founded in 2017 by Alex Wright and Jack Scott. With a team of just 35 people, it sells more than 60 million cans of fruit-flavoured, sparkling water drinks a year. It focuses on a new category of mass market drinks which promise to be healthy and sustainable. In this Business Leader episode, Wright explains his growth strategy with Richard Harpin. He explains how Dash tackles food waste by using “wonky fruit”, which would otherwise go to waste – like 40% of the food globally that is made but never consumed. Wright also shares how they found investors to help them grow (with three rules for choosing them), how he’s built a healthy workplace culture while scaling and how to use a combination of coaching and mentoring to improve as a leader.Join the Business Leader community at Business Leader Hosted on Acast. See acast.com/privacy for more information.

The Beauty Tech Group is a British business success story. Laurence Newman founded the home-use beauty tech firm in Manchester in 2009. It’s probably best-known for its LED face masks for skincare treatments. In late 2025 it went public on the London Stock Exchange, valued at more than £300m. Newman explains to Dougal Shaw how he scaled the business, in an emerging category that not everyone had faith in. He set out by focusing on four key pillars of aesthetic technology, including LED and radio frequency, to offer clinical results at home – treatments usually associated with expensive aesthetic clinics. He shares insights on the challenges of securing investment in a niche market and the complexities of managing international regulation and manufacturing and supply chains for a global e-commerce brand.Join the Business Leader community at Business Leader Hosted on Acast. See acast.com/privacy for more information.

Ben Askins is the co-founder of Gaia, a green technology company that builds online tools for companies within the environmental space. But he cut his teeth as an entrepreneur by creating a digital marketing business for luxury brands, which he scaled and successfully exited. He shares with Richard Harpin practical advice on interview techniques to hire the best candidates, building an engaged and happy workforce and how to scale a start-up with a future exit in mind.Join the Business Leader community at Business Leader Hosted on Acast. See acast.com/privacy for more information.

Sam Stoffel is the entrepreneur who founded the matched betting platform Outplayed, taking a punt on the online betting space. He explains to Richard Harpin how he bootstrapped a simple idea into a multi-million pound enterprise by copying and refining existing business models and mastering digital marketing. He shares the leadership lessons he picked up along the way, including the dangers of "shiny object syndrome". The interview explores the technicalities of subscription-based revenue, the risks of rebranding while you scale, and the importance of well-planned delegation. Stoffel also discusses his exit and transition to his latest venture, Subspot, sharing his ambition to scale a globally successful software platform.Join the Business Leader community at Business Leader Hosted on Acast. See acast.com/privacy for more information.

Hub van Bockel shares his story with Richard Harpin about founding Tenzing, a natural energy drink brand inspired by Himalayan sherpas. Drawing on his marketing background at Unilever, MTV, and Red Bull, van Bockel explains how he identified a gap in the market for low-sugar, plant-based alternatives to artificial energy drinks. But how do you take on incumbents in such a competitive space? He explains his bootstrapping strategy, which to begin with focused on niche communities like climbing and running. He also explains how he slowly wooed major retailers like Tesco and Sainsbury's. But it all really began with a pitch deck he presented to convince his wife of the risks.Join the Business Leader community at Business Leader Hosted on Acast. See acast.com/privacy for more information.

In this episode of The Business Leader podcast, Richard Harpin interviews Caspar Lee, the YouTube pioneer who successfully transitioned from influencer to powerhouse entrepreneur. Lee reveals the strategies behind co-founding Influencer.com, a marketing agency with multi-million pound revenues and his subsequent move into venture capital with Creator Ventures. The conversation explores vital insights for scaling businesses. Lee explains why hiring 'big company' veterans can backfire in mid-sized firms. He also outlines how partnerships can be used to drive organic growth when building communities. He also shares his tips for personal branding, reflecting on the strategies he used to build his own following.Join the Business Leader community at Business Leader Hosted on Acast. See acast.com/privacy for more information.

Is cost cutting really a strategy or is it quietly holding businesses back? In this episode of the Business Leader podcast, Sir Richard Harpin sits down with advertising and marketing legend Rory Sutherland. Sutherland challenges some of the most deeply held assumptions in modern business, from efficiency and procurement to marketing, pricing, and customer experience – all through the lens of a marketer. Drawing on decades of experience at the advertising group Ogilvy and in behavioural science, Rory explains why an obsession with cost reduction and short-term efficiency can destroy long-term value, and why businesses need to think in terms of opportunity, not just spreadsheets. This episode is essential listening for founders, CEOs and senior leaders who want to grow sustainably without sacrificing innovation, trust, or long-term opportunity. Subscribe for weekly conversations with the thinkers and leaders shaping the future of business.Join the Business Leader community at Business Leader Hosted on Acast. See acast.com/privacy for more information.

Rohan Blacker is a serial entrepreneur and co-founder of Sofa.com. Blacker shares his journey with host Dougal Shaw, from an unfulfilling legal career to becoming a pioneer in UK e-commerce. He left Sofa.com in 2015 when a private equity firm took over. Today he’s still very much in furniture retail, running Pooky.com and Schplendid sofas. Blacker tells the story behind acquiring the Sofa.com domain name, explaining why he and his co-founder felt a "nuts name" was essential for success, in the brave new world of online branding. Blacker also explains why he thinks Sofa.com declined after his exit, citing "death by a thousand cuts", including excessive discounting and high rent overheads. He explains how he is now using the lessons learned from his Sofa.com days to power his latest venture, Schplendid, which aims to champion sustainable sofas in a world of "fast furniture".Join the Business Leader community at Business Leader Hosted on Acast. See acast.com/privacy for more information.

James Mishreki is the founder of the UK-based, fast-growing skincare brand Skin + Me. In this episode Mishreki discusses with host Richard Harpin his unconventional entrepreneurial journey. It began in childhood with selling copied CDs at school and included a stint as a professional poker player, a role he credits with building his resilience. The conversation explores how Skin + Me aims to disrupt a £140bn beauty and cosmetics market plagued by a 55% customer dissatisfaction rate. Mishreki details his company’s innovative personalised subscription model, which provides prescription-grade treatments through a vertically integrated system, including their own pharmacy and factory. Mishreki shares his philosophy on "rejection training" and explains why he transitioned from CEO to Chairman to focus on his core strengths.Join the Business Leader community at Business Leader Hosted on Acast. See acast.com/privacy for more information.

FlightStory CEO Georgie Holt and Chief Revenue Officer Christiana Brenton discuss with Dougal Shaw how they are pioneering podcasts and new media alongside Steven Bartlett, creator and host of The Diary of a CEO. Moving beyond traditional audio, they operate an end-to-end studio scaling global IP across newsletters, live events, and commerce. The duo explains how they "kill the guesswork" using proprietary technology like Guest Radar and Creator Radar to identify high-potential talent through data. They delve into their collaborative leadership, the necessity of "killing the romance" to avoid stagnation, and the role of Flight X in disrupting their own success. Finally, they highlight the transition from digital consumption to real-world communities, arguing that "packaging" long-form content for algorithms is essential for maximising global human impact.Join the Business Leader community at Business Leader Hosted on Acast. See acast.com/privacy for more information.

Sue Hayes, CEO of Nottingham Building Society, joins Dougal Shaw on the Business Leader podcast to explore how she’s been transforming a 175-year-old institution into a modern mutual. Hayes discusses her key strategy, defined as "together we fight for the extraordinary". Her mission is to target underserved borrowers, like Gen Z and side hustlers with irregular incomes, and help them buy homes. She explains how her building society leverages AI and fintech partnerships to modernise mortgages while maintaining its purpose-driven ethos. From rebranding to the future of high street branches, Hayes shares insights on leadership and staying relevant in the modern banking sector. She was speaking to Dougal Shaw in early November 2025.Join the Business Leader community at Business Leader Hosted on Acast. See acast.com/privacy for more information.

Few businesses have more than 17 million customers and can say the Queen was one of them. But that's the AA. However, it has had a difficult time recently. It was drowning under £2.7 billion of debt and was taken off public markets following a takeover by the private equity firms Warburg Pincus and Towerbrook. Since then chief executive Jakob Pfaudler has been working on a turnaround of this unique business. This is the story of the AA and that turnaround...Join the Business Leader community at Business Leader Hosted on Acast. See acast.com/privacy for more information.

He leads a US tech firm valued at $8bn, but Sanjay Poonen puts his success down to a major career setback. Poonen is CEO of US cybersecurity and AI company Cohesity, based in Silicon Valley. He grew up in Bangalore, India, but a scholarship to Dartmouth College in the US to study computer science brought him to the US. On graduation, he rose up the ranks of a Who’s Who of Silicon Valley tech companies, including Microsoft, Apple, Symantec, SAP and VMware. It was while he was vice president of marketing at Informatica that he suffered his first major career setback – he was fired. Poonen explains to Dougal Shaw why this moment of rejection ultimately made him a better, more mature and compassionate leader. He also gives advice on how to hire the best talent in the competitive world of tech. Join the Business Leader community at Business Leader Hosted on Acast. See acast.com/privacy for more information.

In this episode, host Josh Dornbrack speaks with Bob Skinstad, former Springbok and Rugby World Cup winner, about leadership, elite performance and transitioning from professional sport into business. He shares lessons from rugby, venture capital, consulting and building winning teams in high-pressure environments.Join the Business Leader community at Business Leader Hosted on Acast. See acast.com/privacy for more information.

The department store chain Debenhams was founded in 1778 but went bust in 2020, leading to thousands of job losses and the disappearance of one of Britain's best-known high street names. But now it is back, reimagined for the digital age. In this episode of the Business Leader Podcast, Debenhams chief executive Dan Finley tells the story behind this turnaround. Dan Finley was appointed the boss of Debenhams in 2022 after the brand was bought by Boohoo. Now he is chief executive of the whole Boohoo group, which has been renamed Debenhams. That has brought its own unique challenges...Join the Business Leader community at Business Leader Hosted on Acast. See acast.com/privacy for more information.

It’s a magnet for side hustlers around Europe. The CoCreate event was held this November in London, the first time it’s come to Europe. It’s an event run by Alibaba.com, a global online marketplace for b2b wholesale trade. Small businesses use it to source in bulk products from manufacturers and trading companies to then sell to consumers themselves. Alibaba.com is part of Alibaba Group founded by Jack Ma in China in 1999. Alibaba.com now connects 50 million buyers with 200,000 global suppliers, many of them based in China. At CoCreate there are suppliers showing off their wares, including everything from robot vacuum cleaners to skincare products and fashion items. Dougal Shaw spoke to the entrepreneurs who flocked to this event before catching up with Kuo Zhang, the president of Alibaba.com, to find out how small companies can access global supply chains, with AI making the task increasingly sophisticated. Join the Business Leader community at Business Leader Hosted on Acast. See acast.com/privacy for more information.

Many prime ministers don’t make it to 10 years in office. US presidents only get eight at most to secure their legacy. Katharine Viner has had a decade and counting as editor-in-chief at the Guardian newspaper. She is also the first woman to hold the role. She’s made radical changes to an institution more than two centuries old, while returning it to profit. Dougal Shaw took a trip to the Guardian HQ in London to learn about the reader revenue model that took everyone by surprise, commercial innovations like The Filter and how she plans to attract younger audiences while navigating the perils of social media.Join the Business Leader community at Business Leader Hosted on Acast. See acast.com/privacy for more information.

In this episode, Lucie Macloud reveals the unexpected story behind Hair Syrup’s meteoric rise—from a homemade solution shared on TikTok to a multi-million-pound beauty brand. In this episode of the Business Leader podcast, she joins Lucy McPhee and Josh Dornbrack to talk about battling self-doubt, navigating Dragons’ Den, handling explosive growth and learning how to lead long before she felt ready.Join the Business Leader community at Business Leader Hosted on Acast. See acast.com/privacy for more information.

The story of how one of the best-known high street chains was built. Mountain Warehouse now has more than 400 shops and generates more than £450m in annual revenue. But, as founder and chief executive Mark Neale tells Graham Ruddick, this story starts with a shop selling roller blades...Join the Business Leader community at Business Leader Hosted on Acast. See acast.com/privacy for more information.

Thea Green, the founder of Nails.INC, is one of the UK’s most successful entrepreneurs in the beauty and self-care space. Her early background was in journalism, but she spotted a gap in the fashion market back in the late 1990s – and grabbed the opportunity. When the world was crazy about everything “dot com” and coffee shops, she saw that the UK hadn’t caught up yet with the American trend for getting a regular manicure at nail bars. She first built her beauty empire around nail bars on the high street and in department stores. These days she presides over a multi-million-pound retail business that is based on innovative nail products like varnish, art packs and polishes. Last year Nails.INC was acquired by a private equity firm in a reported £30m deal. Thea Green remains at the top of the company she founded. Dougal Shaw went to her HQ in Mayfair, London to learn how she has evolved as a leader and what others can learn from her experience...Join the Business Leader community at Business Leader Hosted on Acast. See acast.com/privacy for more information.