Claim OwnershipCalling Operator
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© Paloma Newton
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Turning an amazing idea into a tangible company into a success? That’s where startup operators come in. Hear from the operators behind some of Australia’s most successful startups. They share their insights gained from on-the-ground learning about what makes a startup truly successful, and what its like when you take a seat on the spaceship.
25 Episodes
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Dive into Jared Bergman's journey on this week's episode, where he shares his transition from developing bionic eyes at university to pushing the boundaries of biotech at Vow. Discover the thrilling world of engineering innovative solutions for sustainable food production. This episode is a must-listen for anyone intrigued by the intersection of technology and sustainability—where science meets the dinner table. Join us to explore how Jared's work at Vow is shaping the future of food.
This week, we delve into Gaby's journey from founding Flaunter to spearheading operations and growth at Carted. Gaby takes us through her unique journey back to an operational role after experiencing the highs and lows of being a founder herself, the shifts in mindset and approach required when moving from leading your business to amplifying someone else's vision.
Resources mentioned:Radical Candor, Kim Scott Spades, Hearts, Diamonds feedback framework Outlive, the science & art of longevity, Peter Attia
Resources mentioned:Fair Play by Eve RodskyEmotional Agility by Dr. Susan David
Find Deanna here:TikTok / @deanna.stemInstagram @deanna.stemhttps://dhood.io/ Resources mentioned: Quiet: the power of introverts in a world that can't stop talkingBrave not Perfect: Fear less, Fail more and Live Bolderhttps://www.meetup.com/ <--- The power of connections
You can find Sam here on Linkedin Resources mentioned: WGEA report: Gender Pay GapFair Work amendments 2024 Josh Bersin Podcast
Resources mentioned in this episode:MKT1 NewsletterHalf of a Yellow Sun by Chimamanda Ngozi AdichieThe Kite Runner by Khaled Hosseini The Body Keeps the Score by Bessel van der Kolk M.D.
Listen to this interview with Nicole Meaker and dive into... Unexpected Paths Lead to Rewarding Careers: Nicole's journey into tech was unplanned. Despite an initial lack of interest in math and science, her diverse experiences, including working in bars and a call centre, led her to discover a passion for technology. A reminder to never forget the importance of exploring and being open to unexpected career paths.Continuous Learning and Adaptability: Nicole emphasizes the importance of continuous learning, as seen in her decision to study engineering in her twenties and her varied roles in IT. Listen to hear about how adaptability helps growth in an ever-evolving tech industry.Challenges for Women in Tech: Nicole's experience reflects the challenges women face in tech, including being often the only woman in a team and encountering gender-based barriers and harassment. Her journey underscores the need for and is part of the solution for greater diversity and inclusion in the tech sector.Balancing Parenting and Career in Tech: While admitting she is very tired, we explore concepts of flexibility and Nicole shares how she believes she's become a better operator, and parent thanks to her career. Listen to the full episode and please send any feedback either email me at palomabnewton@gmail.com or ping me directly here on LinkedinAlso get in touch if you or someone you know would be a great guest on the pod! ☎️
Alex Crawshaw is a finance manager and chartered accountant at Halter, a New Zealand AgTech startup on a mission to enable farmers to run more productive and sustainable farms. Alex grew up in NZ and went to boarding school (with her now founder, Craig Piggott!) before university which ended up with her landing a grad job at Deloitte. We chat through Alex's journey, passion for her role at Halter and tips for anyone thinking of making the transition from corporate, to a startup environment.
** Apologies for the radio silence! I have moved interstate, had some tough family news and am also at a new job - this episode is an absolute banger to come back to, so please enjoy 🙏 **
This week I sat down with Dr Izzy Bigio, Blackbirds Aotearoa-based Platform manager and my first colleague to come on calling operator. Izzy takes us through her journey to start-ups, after being fixated on med school as a teen, spending six years studying medicine, spending two years (during a pandemic) as a doctor only to have a bit of a life-altering realisation: she doesn't want to be a doctor, and perhaps the narratives she's fed herself her whole life... maybe they're not true? Thrown in with some practical tips on what to do when you find yourself in a new role that might feel like a completely different way of existing. Listen on for some laughs and life lessons.
Interesting in Overnight Success? find them hereResources mentioned: Acquired podcast Tech Safari Acquisitions anonymous Lennys newsletter
Resources mentioned: Scaling People, Claire Highs JohnsonRosalyn Santa Elena, RevOps influencer RecOps Impact Newsletter, Jeff Ignacio Pavillion University
Resources mentioned: Influence: The psychology of persuasion Inside the nudge unit: how small differences can make a big difference
Resources mentioned in this episode: Atlassian PlaybookAtlassian Team 2023 online eventElizabeth Gilbert: the Curiosity-Driven life podcastTedTalk - Hire a MumMidset: Ben Crowe: Mojoespresso
**Content warning at the bottom of this section** ** Please note that this episode touches on grief and murder and may be distressing for some listeners. If you or someone you know is experiencing grief, please visit the below resources and remember to take care of yourself.https://www.beyondblue.org.au/ Griefline 1300 845 745Lifeline 131 114 Headspace 1800 650 890
Resources mentioned: Podcast, Radical CandorPodcast, the imperfectsJohn Cutler, LinkedIn
Podcasts:Lenny’s podcast Future of storytelling Unseen UnkownThe future of everything Planet Money Newsletters: Overnight success Lennys newsletter Not borning Why is this interesting The irrational labs newsletter
Lance Hodgson had a decision to make, go on to try and become a professional soccer player OR move to California and study marketing. It's pretty fair to say he made a great decision. Now, VP of Marketing at Sitemate, one of Australia's next big rocket ships. We caught up on his journey, tips on how to supercharge your career and an interesting note about not being identity-driven.
Resources mentioned: Angela Duckworth - Grit Lenny's Newsletter EPISODE TIMESTAMPS 1:39 - Sophia, from Scotland to Sydney 2:45 - Cleaning deep fryers at KFC 4:50 - Swapped my non-slip shoes for high heels 7:40 - A rant about typecasting 10:43 - An accidental share house with a founder12:59 - One small step into Start-ups (part-time) 16:24 - One big step for the ecosystem (Startmate interview) 20:11 - 'It's a paid program, and now it's fully remote' 21:35 - How to scale and keep the magic33:07 - Enter Lauren Caplin (and the glory days) 34:30 - Making it mainstream 39:07 - How Sophia operates 41:33 - Product management at Canva 54:43 - Biggest learnings and advice48:23 - Who's an incredible Aussie operator 51:23 - Read broadly 52:33 - Sophia's vision for the future
0:29 - Jessica Telford, upbringing and background 4:40 - Moving to London and landing the wrong job 8:15 - First interview at a tech startup, setting in motion the next decade 10:15 - The early days of customer success 13:02- Learning to be vulnerable at work 14:29 - It's cool to fail; there is so much learning16:43 - All about Culture Amp 22:22 - Reframing redundancy and lessons for others26:48 - What makes a good customer success person in tech?32:56 - Putting your learning and development first 34:33 - Leaning into what is hard40:32 - the importance of asking for feedback 48:22 - How to deal with imposter syndrome 56:03 - Jess's vision for the future of customer success
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