Talkin' Paint Podcast Auto Detailing Marketing, SEO and Business Advice

In this episode, I break down the biggest misconception in the detailing industry: the difference between being good at the work and actually building a brand. Most shop owners think that doing exceptional paint corrections and flawless PPF installs automatically creates customer loyalty. They believe that if they just focus on being the best technician, everything else will fall into place. But here's the reality: exceptional work is just the baseline. It's the minimum requirement to stay in business. What actually creates a brand is the relationship you build with customers between transactions. I walk through what happens in most detail shops, why customers forget about you after 14 months even when they loved your work, and the economics of customer acquisition versus retention. If you've ever felt like you're on a hamster wheel constantly replacing customers who drift away, this episode will show you exactly why that's happening and what you need to do differently. The math is simple: maintaining relationships with existing customers is the highest leverage activity in your business, but most shop owners never do it because it doesn't feel productive in the moment.Chapters:00:04 - Understanding Brand Building vs. Customer Retention03:31 - Building Relationships Beyond Transactions06:31 - Maintaining Customer Relationships09:46 - The Importance of Customer Relationships12:40 - The Importance of Maintaining Customer Relationships17:16 - Building Real Relationships for Sustainable GrowthTakeaways: Most detailing shop owners mistakenly believe that exceptional work alone establishes a brand identity when in fact it does not. A brand transcends logos and aesthetics; it encompasses the emotional relationship clients have with your business. Building a lasting brand necessitates nurturing relationships with customers beyond the immediate transaction of service. The economics of retaining existing customers is significantly more favorable than acquiring new ones, underscoring the importance of relationship maintenance. branding for detailers, customer retention strategies, building a brand in detailing, detail shop marketing, customer acquisition costs, emotional connection in business, maintaining customer relationships, repeat business tips, transaction vs relationship business, detail shop success, brand loyalty in detailing, effective communication with clients, marketing for auto detailers, customer experience in detailing, importance of follow-up, growing a detail business, referrals in detailing, customer engagement strategies, relationship building in business, sustainable growth for detailers

Click Here To Work With Detailing GrowthClick Here To Work With MeChipOne.AIThe episode of Talkin' Paint Podcast, I share a raw account of firing a customer who crossed the line from frustrated to abusive. I break down exactly what went wrong when dealing with difficult clients, including an elderly gentleman who told me to go f*** myself in his own shop. I reveal critical shop management tips and systems that could have prevented this situation, plus gives away I'm giving away my free terms of service template that reduced customer conflicts by 95%.0:00 - Firing a customer story intro0:18 - Detailing Growth sponsor message0:58 - Episode introduction1:21 - Customer told me to f*** myself1:34 - Breaking down what happened2:39 - GM Will's role explained3:31 - Customer interactions cognitive load4:12 - Setting expectations framework6:36 - Compliment, reality check, commitment7:52 - Expectations breakdown failure8:31 - Terms of Service system10:01 - Chip One AI free tool11:38 - What went wrong analysis12:30 - Red flag warning signs13:17 - Reinstalled entire PPF job14:26 - Industry standards explanation15:16 - Customer picks up vehicle16:02 - Raised voice three times16:52 - Final confrontation details17:54 - Team respect non-negotiable18:38 - Warning other shop owners19:38 - Three touch expectation system20:19 - Escalation framework levels20:58 - Team protection policy21:20 - Financial cost analysis22:04 - Culture starts with boundaries23:13 - Detailing Growth services23:37 - Detailers OS coachingTakeaways: In managing a larger scale business, one must be prepared to handle difficult customer interactions, which can sometimes lead to uncomfortable situations. Setting proper expectations with clients is crucial in order to maintain a positive relationship and avoid misunderstandings regarding service quality. Implementing a structured Terms of Service agreement significantly mitigates customer conflicts and clarifies the scope of work and limitations before service begins. It is imperative to protect team members from verbal abuse, ensuring a respectful workplace environment, as this directly influences overall morale and productivity. Continuous improvement in customer interaction practices is necessary, particularly in managing difficult clients and setting realistic expectations for service outcomes. Firing a problematic customer can be financially beneficial in the long term by preserving team morale and maintaining service standards, despite the immediate loss of revenue. Links referenced in this episode:detailinggrowth.comchipone.aiworkwith.detailinggrowth.com

This episode I'm joined by Jeff Joiner from Auto Luxe Florida shares his journey from luxury car sales to building a successful auto detailing business from scratch. In just one year, Detailing Growth helped Jeff grow his shop from zero to $100,000 monthly revenue by leveraging his exceptional sales skills, building the right team, and creating strategic partnerships. He discusses the importance of quality products, building market trust and how he transformed his business growth.00:30 - Podcast Introduction01:55 - Jeff's High-End Shop Background03:23 - Starting From Nothing in the Market05:30 - Early Growth Challenges08:11 - Importance of Market Trust09:38 - Building Through Video Content15:45 - Switching Marketing Partners18:10 - Backend Business Challenges19:10 - Managing Technicians vs Sales Teams20:40 - Finding the Right Technical Talent24:34 - Building an Effective Team27:53 - Creating a Strong Support System30:00 - The Constant Grind of Entrepreneurship34:02 - Creating Complete Business Systems42:10 - Quality Products Make a Difference47:20 - Partnering with Ceramic Pro49:04 - Community Marketing Strategies51:51 - Final Thoughts and ConclusionTakeaways: The journey of entrepreneurship can be unexpectedly challenging, often diverging from initial expectations. A solid foundation in sales can significantly enhance business growth and customer acquisition. Investing in high-quality products and reliable suppliers is crucial for maintaining business integrity. Building a strong, supportive team is essential for navigating the complexities of running a business. Establishing relationships with industry leaders can provide invaluable support and resources for growth. Engaging in community events and networking can vastly increase local awareness and customer base. Links referenced in this episode:detailinggrowth.comCompanies mentioned in this episode: Detailing Growth Ceramic Pro Jaguar Land Rover Autolux

Talkin’ Paint Podcast: How to Document Systems in Your Detailing Business: Work Less While Growing MoreThe episode of Talkin' Paint Podcast, Gabe Fletcher discusses how documenting business systems transformed his detailing shop from chaos to consistency. He explains why putting processes on paper is crucial for growth, allowing him to reduce his work hours from 75+ to under 40 weekly while increasing revenue by 30%. Gabe shares practical documentation techniques and emphasizes that "being irreplaceable doesn't make you valuable, it makes you trapped."Timestamp:00:22 - Detailing Growth Sponsor Message01:02 - Introduction to Systems Documentation03:02 - Why Document Your Shop Systems04:29 - Where to Start With Documentation06:06 - Practical System Documentation Approach08:25 - Morning Meeting System Benefits09:37 - Quality Check Process Implementation10:22 - Client Communication Timeline11:28 - Getting Started With Documentation14:43 - Detailer OS Facebook Group InfoSchedule a Discovery CallSign Up For The Detail Shift NewsletterSubscribe to Detailing Growth on Youtube Companies mentioned in this episode: detailing growth Detailing Growth Detailers OS Detailer OS Detailer OS Magnified Growth detailing systems, documentation in detailing, improving shop efficiency, detailing business coaching, sales process for detailers, documenting processes, PPF installation guide, ceramic coating techniques, automotive detailing strategies, client communication in detailing, SOP creation for detailing, business growth in detailing, effective detailing workflows, systems implementation for detailers, reducing operational chaos, maximizing productivity in detailing, training staff in detailing, client check-in process, optimizing detailing services, detailing growth strategies

Book A Call Here | Youtube Here | Facebook Group Here | Does Your Business Suck?Talkin’ Paint Podcast: How to Embrace the Entrepreneurial Grind: Business Growth Strategies That WorkThe episode of Talkin' Paint Podcast, Gabe Fletcher is joined by his operations partner Tyler Lordi to discuss the essential mindset needed for business growth in challenging times. They dive into why embracing the struggles of entrepreneurship is non-negotiable, emphasizing that execution is the solution to most business problems. The conversation highlights the critical importance of building effective referral systems and delivering exceptional service that goes beyond customer expectations to drive sustainable growth.Timestamp:0:35 - Embracing Business Challenges3:08 - The Grind Isn't Optional7:16 - System That Got You Here10:54 - Building While Flying14:24 - Marketing vs Growth Agency18:38 - Execution Is The Solution21:46 - Focus On Your Path24:33 - Process Improvement Matters29:14 - Building Trust Currency32:40 - Humanizing Business Conversations35:53 - Your Truth vs The Truth38:00 - Detailer OS CommunityLinks referenced in this episode:detailinggrowth.comdetaileros.comCompanies mentioned in this episode: Detailing Growth business growth, grind mode, entrepreneurship tips, business coaching, detailing industry, local SEO, referral systems, marketing strategies, execution in business, overcoming challenges, business mindset, consulting services, systems implementation, building trust in business, business automation, small business advice, growth agency, effective advertising, building brand experience, embracing the struggle

On this episode of the Talkin' Paint Podcast, I talk about preventing burnout and building a sustainable detailing business. I explore how detailers often chase others' versions of success rather than defining their own path, emphasizing the importance of genuine enjoyment in the work. I also jam on some of my own personal insights about business scaling, effective sales strategies, and the critical role of community engagement. I also highlight how proper CRM systems and business reflection can prevent burnout and drive growth.Timestamp:0:00 - Preventing Burnout in Detailing3:03 - Building Your Own Version of Success6:05 - Sales Strategy and Follow-up Systems9:38 - Business Values and Quality Standards12:41 - Creating Personal Board Meetings15:27 - Finding Joy in Your Business17:35 - Community Engagement Importance19:07 - Closing Thoughts and ResourcesSchedule a Discovery CallSign Up For The Detail Shift NewsletterSubscribe to Detailing Growth on Youtubepodscan_43qQFsrtPYjXXkUpEKRSEUrQvMV1SJp6

On this Episode of Talkin' Paint, I explore common misconceptions about sales within the detailing & auto film industry. I also go over strategies for building stronger client relationships. I discuss how shifting from transactional interactions to trust-based partnerships can transform business outcomes, particularly for high-ticket services.SALES TRAINING GO HERE: Detailing Business Coach Sales MasterclassThese are the topics that I go over: - The evolution from traditional sales tactics to relationship-focused approaches- Creating effective follow-up systems and response protocols- Developing comprehensive proposals that communicate value- Building and maintaining brand trust through consistent client experiencesCore Insights:I challenge the notion that lead quality is the primary barrier to success, suggesting instead that effective communication and value demonstration play more crucial roles. I examine how detailing professionals can better educate potential clients about their services and differentiate themselves in the market.Practical Applications:I outline specific steps for implementing a structured sales process, emphasizing the importance of multiple touchpoints and consistent follow-up. The episode provides guidance on transforming initial inquiries into long-term client relationships by prioritizing education and trust-building over immediate closing.Takeaways:I explain how success in detailing sales often requires viewing the process as an extension of customer service rather than a purely transactional exchange. By focusing on client education and relationship development, businesses can create more sustainable growth patterns and stronger market positions.WANT LESS CHAOS AND MORE STABILITY, GO HERE: DetailerOSWANT EMAIL TIPS: Detail Shift NewsletterMORE ABOUT GABE, GO HERE: AutoDetailMarketing.comWANT EPIC MARKETING, GO HERE: Why Detailing Growth?WANT MORE VIDEOS, GO HERE: Subscribe On Our Youtube

Detailing Growth: Talkin' Paint Podcast : How to Rank #1 on Google: Grow Your Detailing Business with Content MarketingGabe Fletcher discusses the recent Google Core Update and its implications for automotive businesses. He emphasizes the importance of demonstrating expertise through content creation, focusing on solving real problems rather than just advertising services. Gabe provides actionable strategies for documenting work, creating content, and leveraging it for SEO and business growth, emphasizing that done is better than perfect when it comes to content production.Timestamp:00:30 - Introduction to Google Core Update02:58 - Importance of Demonstrated Expertise05:58 - Changing Search Trends08:54 - Content Creation Strategy12:40 - Implementing Content Creation15:58 - Simplifying Content Approach17:43 - Conclusion and Call to ActionLinks referenced in this episode:detailinggrowth.comworkwith.detailinggrowth.comCompanies mentioned in this episode: Google Detailing Growth Meta

The Talk Paint Podcast, hosts Gabe and Tyler Lori discuss the challenges businesses face in the evolving market landscape of 2024. They emphasize the importance of running lean operations, managing labor costs, and adapting to changes brought by events like COVID, the AI boom, and upcoming elections. The conversation highlights the emotional curve of marketing, detailing the journey from self-doubt to explosive growth. They stress the need for a solid marketing foundation and a methodical approach, touching on the limitations of relying solely on Facebook ads and the necessity of diversifying marketing strategies. The episode also features success stories and practical advice for businesses looking to thrive in the auto detailing and auto film sectors.00:00 Introduction: Navigating Modern Business Challenges00:14 Client Goals: The Reality Check00:30 The Emotional Curve of Marketing01:08 Detailing Growth: Your Marketing Partner01:45 Welcome to the Talking Paint Podcast02:19 Adapting to a Changing Market06:05 The Evolution of Social Media Advertising09:17 The Importance of a Comprehensive Marketing Plan15:26 The Unicorn Client: A Success Story22:34 The Emotional Curve of Marketing Revisited33:58 Conclusion: Building a Solid Marketing FoundationWhat to grow your business? https://workwith.detailinggrowth.com/LEARN HOW TO GROW? https://detailingbusinesscoach.com/🔔 Don't forget to turn on notifications to never miss an episode!📧 Join Our Newsletter! Get exclusive tips and insights: https://signup.detail-shift.com/👥 Join Our Marketing Facebook Group! Connect with fellow detailers: https://www.facebook.com/groups/detailinggrowth🤝 Who Is Gabe Fletcher? https://gabefletcher.crd.co/Links referenced in this episode:detailinggrowth.comtalkinpaint.comCompanies mentioned in this episode: Detailing Growth Google Meta Facebook Apple TikTok Instagram

BE A GUEST: https://talkinpaint.com/be-a-guest/Grow Your Business GO HERE: https://workwith.detailinggrowth.com/Be A Guest: LEARN HOW TO GROW? GO HERE: https://signup.detail-shift.com/ Understanding the 5 Levels of Paint Protection Film ShopsI'm going to talk about the different tiers of Paint Protection Film (PPF) shops. I breaks down the journey from a Level 0 shop just starting out to a Level 5 protective-only business, highlighting the challenges and growth opportunities at each stage. I also go over the importance of training, experience, and strategic planning in progressing through these levels, offering valuable insights for detailing businesses looking to grow their PPF services.1:05 - Different Levels of PPF Shops 2:02 - Level 0: Starting from Nothing 3:23 - Level 1: Plotter Pioneer Stage 5:05 - Level 2: Solid Foundation 6:02 - Level 3: Established Expert Shop 6:46 - Level 4: Titan Status 7:30 - Level 5: Protective-Only Shops 9:37 - DetailShift Newsletter Information 10:38 - Importance of Experience and Growth 11:31 - Closing Remarks and Call-to-Action📧 Join Our Newsletter! Get exclusive tips and insights: https://signup.detail-shift.com/👥 Join Our Facebook Group! Connect with fellow detailers: https://www.facebook.com/groups/detailinggrowthResources Mentioned:Detail Shift Newsletter: https://signup.detail-shift.com/Detailing Growth: https://workwith.detailinggrowth.com/

What to grow your business? GO HERELEARN HOW TO GROW? GO HEREHow does trust function as a business asset? 👈I'm going to break down the link between consistent actions and strong customer relationships and how it works inside of your auto detailing and PPF business.In this episode, I discuss practical ways to incorporate honesty in your business practices, methods for addressing customer disputes with integrity, and strategies for fostering accountability within your team.🔔 Don't forget to turn on notifications to never miss an episode!📧 Join Our Newsletter! Get exclusive tips and insights: https://signup.detail-shift.com/👥 Join Our Marketing Facebook Group! Connect with fellow detailers: https://www.facebook.com/groups/detailinggrowth🤝 Who Is Gabe Fletcher?Time StampsIntroduction and the importance of honesty in business 00:02:14Trust as the currency of your business 00:05:22Honesty during economic downturns 00:09:11Handling client disputes with transparency 00:13:58Standardizing pricing for trust-building 00:14:00Building trust through transparent pricing 00:15:27Creating systems of accountability in your team 00:19:07The compounding effect of honesty and integrity 00:21:00The mental cost of dishonesty in business 00:25:18#AutoDetailing #BusinessGrowth #Honesty #TalkingPaintPodcast

Get ready to be inspired by Miguel Peralta's journey of turning Purple Flare Wraps into a $2.2 million a year powerhouse in Vegas! The biggest challenge of all being that Vegas is The Highest Caliber Location for customer service & client experience in the entire United States. Innovative marketing tactics to operational efficiency, this interview with Gabe from Detailing Growth covers it all on this episode of the Talkin' Paint Podcast! More at https://talkinpaint.com/ Purple Flare Wraps - Las Vegas!Web: https://purpleflareagency.com/Youtube: https://www.youtube.com/@PurpleFlareWrapsIG: https://www.instagram.com/purpleflarewraps/ FB: https://www.facebook.com/PurpleFlareWraps/ Get Your Shop Dialed In @ https://detailinggrowth.com/ Join our Facebook Group @ https://facebook.com/groups/detailinggrowthJoin the DetailShift Newsletter @ https://signup.detail-shift.comThe Art of Scaling a Detailing Business with Miguel Peralta**Chapters**00:00 The Journey from 100 to 200: Scaling Your Business00:26 Introducing Miguel Peralta: A Success Story in Detailing03:01 Expanding Operations: The Growth of Purple Flair Wraps05:26 From Agency to Industry Leader: The Evolution of Purple Flair07:57 Mastering Revenue Growth: Strategies for Success17:59 Navigating Competitive Markets: Insights and Strategies22:59 Leveraging CRM and Marketing for Business Growth29:27 The Importance of Sales Skills in a Competitive Industry32:08 Innovative Sales Techniques and Customer Engagement32:28 The Power of Personalized Videos in Sales32:41 Understanding Your Customer: A Salesperson's Guide32:54 Leveraging Technology for Enhanced Customer Interaction33:13 Building Trust and Rapport with Diverse Clients33:58 The Importance of Adaptability in Sales36:05 Maximizing Business Opportunities Through Compassion and Understanding40:50 The Role of Technology and Innovation in Modern Sales Strategies41:56 Creating a Customer-Centric Business Culture54:49 Learning from Mistakes: A Path to Improvement56:32 The Significance of Systems and Processes in Scaling Your Business59:39 Concluding Thoughts and Gratitude

In this episode of the Talking Paint podcast, host Gabe welcomes Joe Torbati, the founder of California-based OC Detailing, to discuss the evolution and insights of the auto detailing industry, particularly focusing on Tesla and paint protection film. Joe, a seasoned expert in vinyl wrap and auto film, shares his journey from starting OC Detailing in 2012, his approach to exceeding customer expectations, and the importance of learning from failures. The conversation delves into the significance of actions taken with intention, the challenges and rewards of being self-taught, and the nuances of running a successful detailing shop. Joe candidly discusses his background, the value of detail in work, team dynamics, and the impact of his business on his life. Moreover, the discussion covers customer communication, setting expectations, and leveraging digital tools for service agreements. Personal stories about overcoming addiction and finding peace in activities like paintball add depth to the dialogue, emphasizing resilience, growth, and community.00:00 Introduction and Personal Beliefs00:50 Welcome to the Talking Paint Podcast01:06 Interview with Joe Torbati from OC Detailing01:46 Joe's Journey in the Auto Film Industry03:58 The Story Behind OC Detailing04:51 The Importance of Exceptional Work and Customer Satisfaction06:04 The Role of Content Creation in Business Growth06:31 The Impact of Customer Reviews and Local Reach07:17 The Challenges and Rewards of Running a Business08:03 The Importance of Continuous Learning and Improvement11:29 The Transition from Business Operator to Business Owner15:03 Overcoming Addiction and Achieving Success18:08 The Importance of a Balanced Work-Life19:30 The Impact of the Pandemic on Business Operations28:35 The Importance of a Good Sales Process32:34 The Fine Line Between Confidence and Arrogance33:18 Delivering on Your Promises33:40 The Importance of Confidence in Your Work34:06 The Impact of Social Media on Confidence34:45 Owning Your Business Model35:12 Understanding Your Business Level35:37 The Importance of Messaging in Business36:28 Setting Expectations and Delivering on Them37:03 The Power of Accepting Fault37:22 The Struggles of Accepting Criticism42:11 The Importance of Communication in Business44:48 The Impact of Negative Experiences45:06 The Power of Staying in Your Lane45:24 The Importance of Upholding Agreements53:14 The Joy of Paintball01:00:01 The Importance of Doing the Right Thing01:03:12 The Value of Open and Honest ConversationsJMDor6P2goqEmruBU8pn

On todays episode of Talkin' Paint - Gabe hosts Robert Winters of Ceramic Pro Raleigh where they discuss Robert's moves in building a successful detailing business. Robert shares that he started alone, mobile detailing, and gradually expanded to owning a shop space and eventually being in a 4,000 square feet facility. He now looks forward to expanding to a bigger shop. Robert highlights how investing in a professional image and delivering an unmatched customer experience helped sell high-end packages. Robert also emphasizes how using a software, Urable and working with Detailing Growth, made his operations more efficient. He adds the importance of having a transparent relationship with clients to gain trust.00:00 Introduction and Personal Journey00:38 Interview with Robert Winters01:57 The Growth of Phenomenal Detailing04:17 The Challenges and Successes of Expansion07:34 The Importance of Customer Experience08:24 Learning from Mistakes and Challenges10:28 Dealing with Unhappy Customers14:34 The Importance of Inspection and Documentation15:46 The Importance of Vehicle Inspections17:49 The Value of Professionalism and Customer Service20:31 The Power of Trust in Business Transactions20:57 Delivering Value to Clients25:28 The Art of Upselling27:39 Building a Professional Image30:50 Balancing Work and Family Life31:21 Conclusion and Final ThoughtsVisit us Online @ https://detailinggrowth.comGet Your Free Marketing Guide: https://marketingguide.detailinggrowth.comJoin our Free Facebook Group - https://www.facebook.com/groups/detailinggrowthTiktok: https://tiktok.com/@detailinggrowthFacebook: https://facebook.com/detailingbusinessgrowthYoutube: https://youtube.com/@detailinggrowthInstagram: https://instagram.com/detailinggrowth

In this episode of the Talkin' Paint podcast, host Gabe Fletcher talks about the counterproductive habit of obsessing over competition in the detailing and paint protection industry. He emphasizes the importance of self-reflection, improving customer experience, and prioritizing internal growth over comparison with competitors. He illustrates the harmful effects of price undercutting and the necessity to value one's work appropriately. With a real-life example, Gabe demonstrates how shifting focus inward and reframing views on competition can lead to significant year-over-year growth.00:12 Introduction and Welcome01:00 About the Host and the Podcast01:32 Sponsors and Affiliations02:32 The Pitfall of Obsession with Competition03:17 Personal Experience with Competition Obsession04:03 The Detrimental Effects of Competition Obsession04:30 The Illusion of Competition05:34 The Dangers of Undercutting Prices10:24 The Power of Self Reflection13:25 Case Study: A Client's Transformation15:21 Conclusion and Call to ActionSPONSORED BY SASPOD.COM Visit us Online @ https://detailinggrowth.comGet Your Free Marketing Guide: https://marketingguide.detailinggrowth.comJoin our Free Facebook Group - https://www.facebook.com/groups/detailinggrowthTiktok: https://tiktok.com/@detailinggrowthFacebook: https://facebook.com/detailingbusinessgrowthYoutube: https://youtube.com/@detailinggrowthInstagram: https://instagram.com/detailinggrowth

Gabe wraps up season one of 'Talking Paint' by discussing the psychological and emotional aspects of a detailer's pursuit for perfection, referring to it as the 'detailer's dilemma'. He explores the harmful cycle of trying to achieve impossible standards, the stress it can impose leading to burnout, and the importance of maintaining healthy work-life balance. He introduces a framework, DETAIL, encouraging detailers to define their own boundaries, take breaks, care for their mental health, engage in enjoyable activities, intercept unnecessary pressures, and lean on their team. He concludes by expressing gratitude for the support received during a difficult personal time.00:12 Introduction and Sponsorship01:06 Understanding Detailer's Dilemma02:31 The Psychological Aspect of Detailing03:38 The Trap of Perfectionism05:35 The Emotional Commitment of Detailing07:11 The Detailer's Dilemma Explained10:01 Setting Realistic Goals and Managing Expectations13:34 Avoiding Burnout and the Detail Effort Framework19:21 Upcoming Events and Resources for 202420:57 Conclusion and GratitudeSPONSORED BY SASPOD.COM Visit us Online @ https://detailinggrowth.comGet Your Free Marketing Guide: https://marketingguide.detailinggrowth.comJoin our Free Facebook Group - https://www.facebook.com/groups/detailinggrowthTiktok: https://tiktok.com/@detailinggrowthFacebook: https://facebook.com/detailingbusinessgrowthYoutube: https://youtube.com/@detailinggrowthInstagram: https://instagram.com/detailinggrowth

This podcast episode centers on the critical theme of hiring based on character rather than simply on technical skills, emphasizing the importance of building a cohesive team that can contribute to a company's long-term vision. Michael Abens and Jamie Werner share their insights on the auto detailing industry, highlighting their experiences in creating positive workplace cultures where employees feel valued and invested in the business's success. They discuss the challenges of scaling a business and the necessity of having a clear vision and a supportive environment to retain quality talent. The conversation also touches on the vital role of mentorship and ongoing education in fostering professional growth within the industry. Listeners will gain valuable strategies for enhancing their hiring practices and cultivating a thriving workplace that prioritizes both employee well-being and business success. In this episode of the 'Talking Paint Podcast', host Gabe from Detailing Growth has insightful discussions with Michael Abens, the owner of Urable, a top industry-related scheduling and invoicing CRM, and Jamie Werner, the renowned 'PPF professor' from Equip Academy. Throughout the conversation, they share valuable insights about building a successful career in the automotive industry, the importance of hiring based on character, creating a safe environment for employees, and the transition from transactional to relationship-based business operations. Visit us Online @ https://detailinggrowth.comGet Your Free Marketing Guide: https://marketingguide.detailinggrowth.comJoin our Free Facebook Group - https://www.facebook.com/groups/detailinggrowthTiktok: https://tiktok.com/@detailinggrowthFacebook: https://facebook.com/detailingbusinessgrowthYoutube: https://youtube.com/@detailinggrowthInstagram: https://instagram.com/detailinggrowth Links referenced in this episode:talkinpaint.comdetailinggrowth.comequipacademy.comsasspod.comCompanies mentioned in this episode: Detailing Growth Sasspod.com Abins Solutions Equip Academy Ceramic Pro Matrix Films Premium Shield Pentech Menards Premium Detailing Adobe Road Winery Takeaways: Hiring based on character rather than competency creates a stronger, more cohesive team. Investing in employee training and development leads to higher retention and job satisfaction. Creating a safe environment for failure encourages employees to take risks and innovate. Business owners should focus on building a vision and career path for employees. Understanding the value of your time can help mitigate stress and improve efficiency. Transitioning from an owner-operator to a business owner...

The Importance of Business Management Software in the Auto Detailing Industry: Interview with Erik Devash from TintWiz.In this episode, Gabe from Detailing Growth converses with Erik Devash from TintWiz, a CRM business management software for the auto detailing, ceramic coating, window film, and paint protection film industry. Erik shares his journey, from starting in a window film industry to developing TintWiz. The conversation revolves around the concept of workflow management and the importance of CRM systems in auto detailing businesses. They delve deeper into the challenges faced by businesses operating without efficient systems and how software solutions like TintWiz can streamline processes, enhance customer experience, and aid in business growth. Erik emphasizes envisioning one's business and lifestyle goals to align the business accordingly.00:12 Introduction and Guest Introduction00:49 Erik Devash's Journey in the Window Film Industry02:47 The Birth of TintWiz04:15 The Evolution of TintWiz and Its Impact09:14 The Importance of CRM in Business Management12:28 The Challenges of Implementing CRM in Businesses17:00 The Role of CRM in Business Growth29:59 The Importance of Vision in Business Growth32:28 Conclusion and Contact Information Visit us Online @ https://detailinggrowth.comJoin our Free Facebook Group - https://www.facebook.com/groups/detailinggrowthTiktok: https://tiktok.com/@detailinggrowthFacebook: https://facebook.com/detailingbusinessgrowthYoutube: https://youtube.com/@detailinggrowth SPONSORED BY SASPOD.COM Visit us Online @ https://detailinggrowth.comGet Your Free Marketing Guide: https://marketingguide.detailinggrowth.comJoin our Free Facebook Group - https://www.facebook.com/groups/detailinggrowthTiktok: https://tiktok.com/@detailinggrowthFacebook: https://facebook.com/detailingbusinessgrowthYoutube: https://youtube.com/@detailinggrowthInstagram: https://instagram.com/detailinggrowth

In this episode of the Talkin Paint Podcast, Gabe from Detailing Growth discusses the importance of letting go and delegating tasks in order to achieve business scalability. Micromanagement is identified as a common challenge faced by shop owners and business owners in general. Gabe shares his own experiences and provides insights on how to effectively delegate tasks and create a system of standard operating procedures. The GROW framework is introduced as a method for guiding, relaying, overseeing, and watching the delegated tasks. By embracing delegation, business owners can empower their team, promote growth, and prevent burnout. Don't miss out on this valuable episode packed with strategies for business success!Visit us Online @ https://detailinggrowth.comJoin our Free Facebook Group - https://www.facebook.com/groups/detailinggrowthTiktok: https://tiktok.com/@detailinggrowthFacebook: https://facebook.com/detailingbusinessgrowthYoutube: https://youtube.com/@detailinggrowth SPONSORED BY SASPOD.COM Visit us Online @ https://detailinggrowth.comGet Your Free Marketing Guide: https://marketingguide.detailinggrowth.comJoin our Free Facebook Group - https://www.facebook.com/groups/detailinggrowthTiktok: https://tiktok.com/@detailinggrowthFacebook: https://facebook.com/detailingbusinessgrowthYoutube: https://youtube.com/@detailinggrowthInstagram: https://instagram.com/detailinggrowth

Gabe Fletcher from Detailing Growth discusses the often overlooked importance of Google reviews in driving business growth. He provides insights about how Google reviews build trust and authority, impact SEO favorably, and influence customer purchasing decisions. Visit us Online @ https://detailinggrowth.comJoin our Free Facebook Group - https://www.facebook.com/groups/detailinggrowthTiktok: https://tiktok.com/@detailinggrowthFacebook: https://facebook.com/detailingbusinessgrowthYoutube: https://youtube.com/@detailinggrowthSPONSORED BY SASPOD.COM Visit us Online @ https://detailinggrowth.comGet Your Free Marketing Guide: https://marketingguide.detailinggrowth.comJoin our Free Facebook Group - https://www.facebook.com/groups/detailinggrowthTiktok: https://tiktok.com/@detailinggrowthFacebook: https://facebook.com/detailingbusinessgrowthYoutube: https://youtube.com/@detailinggrowthInstagram: https://instagram.com/detailinggrowth