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Career & Leadership Real Talk

Author: Pamela Langan & Jacqui Jagger

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Welcome to Career & Leadership Real Talk; a weekly podcast full of guidance and advice for ambitious managers who are ready to take ownership of their career.

It’s hosted by Pamela Langan, a job search coach and c.v. writing expert, and Jacqui Jagger, a mindset and leadership coach. We’re here for you if you want to have more impact, land a new job or get the promotion you know you deserve. There’s no high level, intellectual theory here – it’s a fluff-free zone

We’ll be talking about how to stand out in your job search, how to hit the ground running in a new role and how to cope when things aren’t going *quite* the way you want at work

In our career clinic section we’ll answer real questions from listeners and our clients, and we’ll also share our take on books on the topics of careers, leadership, & management so you can decide which are worth your time

You can connect with us on LinkedIn – feel free to DM us with any questions you’d like us to answer on the show!

https://www.linkedin.com/in/pamelalangancoaching/

https://www.linkedin.com/in/jacqui-jagger/
155 Episodes
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As 2025 wraps up, we're sharing the end-of-year reflection process we use with clients: reflect, connect, commit. Most people rush straight to "what went wrong and what do I need to fix?" but they're missing the most valuable bit - understanding what's actually working so you can do more of it. We walk through the specific questions that help you figure out what energises you, what drains you, and what you've been putting up with that needs to stop.We get personal about our own year, including what's surprised us, what's taken off (Pam's LinkedIn success story is worth a listen), and the parts of our work that genuinely light us up. Plus, we tackle the uncomfortable question about boundaries that most people avoidKey points from this episodeWhy people learn more from their successes than their failures (but rarely do it)The specific reflection questions that reveal what's actually working in your careerHow to identify what energises you vs what makes you want to fake a WiFi issueThe confronting question about boundaries: what you've tolerated that you shouldn'tUsing the "reflect, connect, commit" framework to create actual change, not just New Year optimismUseful LinksAccess our Free Podcast Resources Vault which includes the reflection questions resource from this episodeConnect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/Follow the Catalyst Careers LinkedIn page for career tips and adviceInterested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website
Key points from this episodeUseful LinksJoin The Catalyst Career Club for 50k+ LeadersConnect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and adviceInterested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify
When your boss is drowning in pressure, it doesn't just affect them—it cascades straight down to you. We've all been there: the chaotic instructions, the constant interruptions, the feeling that nothing you do is quite right. In this episode, we unpack what's really happening when your manager is overwhelmed and share practical strategies to create calm in the chaos without burning yourself out in the process.We explore why your well-intentioned attempts to help might actually be backfiring, how to reframe your support in ways that land better, and the importance of protecting yourself whilst managing up effectively. Whether you're considering leaving or want to improve your current situation, this episode gives you actionable steps to take back controlKey points from this episodeWhy offering help to an overwhelmed boss often backfires (and what to do instead)How to reframe your support as business efficiency rather than personal rescueThe power of proactive communication to reduce reactive chaosSetting boundaries that protect you whilst still supporting your managerWhen to pause and fix the situation vs when it's genuinely time to leaveTimestamps:00:00 Introduction and Topic Overview01:00 Understanding the Cascading Impact of an Overwhelmed Boss03:00 Why "Rescuing" Your Boss Backfires05:00 Developing Empathy When You're Frustrated08:00 The Power of Asking "What Would Make Your Job Easier?"09:00 Reframing Support as Business Efficiency10:00 Using Proactive Communication to Reduce Pressure13:00 Creating Boundaries to Protect Your Time15:00 Coaching Your Team to Be More Considered18:00 Protecting Yourself: The Non-Negotiables21:00 Having Collaborative Conversations About Priorities23:00 Should You Stay or Should You Go?RetryClaude can make mistakes. Please double-check responses.Useful LinksJoin The Catalyst Career Club for 50k+ LeadersConnect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and adviceInterested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or SpotifyMentioned in this episode:Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
High stakes moments can make or break your confidence as a leader. In this episode, we explore the common scenarios where talented professionals falter under pressure, from over-explaining in crucial meetings to freezing when put on the spot. We share practical strategies to help you stay composed, maintain your executive presence, and perform at your best when it matters most. If you've ever left a meeting replaying what you said (or didn't say), this episode is for you.Key points from this episodeThree common scenarios where leaders lose confidence in high-pressure situationsWhy mindset preparation is just as important as material preparationThe power of pausing to calm your nervous system and increase impactHow to understand the real intent behind challenging questionsStrategies for buying yourself time without appearing uncertainMoving past self-criticism to learn from difficult momentsUseful LinksJoin The Catalyst Career Club for 50k+ LeadersConnect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and adviceInterested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify
Feeling overlooked in your job search, even though you know you’re good at what you do? You’re not alone. In this episode, we unpack why experienced professionals and senior leaders struggle to get traction when applying for new roles, and what to do differently to stand out in today’s market.We talk about why the job search game has changed, what “positioning yourself” really means, and how to reframe the process so it feels less demoralising and more strategic. Key points from this episodeWhy senior professionals are getting overlooked (and why it’s not all down to ageism or the job market)How to audit and update your CV so it actually reflects your value at a senior levelThe shift from listing responsibilities to demonstrating impactHow to stop “winging it” in interviews and start telling your story with confidenceWhy reframing your job search as a learning process can change everythingThe power of building relationships before you need themTimestamps00:00 Introduction and Topic Overview01:00 Why so many senior professionals feel overlooked right now03:00 How the job market has changed for experienced candidates05:00 The problem with keyword-stuffed CVs and outdated application tactics07:00 How to audit your CV through a recruiter or hiring-manager lens09:00 The difference between CVs for mid-level vs senior-level roles10:00 Interview pitfalls: why “winging it” doesn’t work at senior level12:00 Moving beyond STAR answers to share your story with impact15:00 Handling rejection and maintaining confidence17:00 Reframing the job search as a learning process19:00 Building relationships before you need them21:00 Turning experience into a competitive advantage23:00 Owning your expertise and showing authentic value25:00 Wrap Up: Positioning, patience, and playing the long gameUseful LinksJoin The Catalyst Career Club for 50k+ LeadersConnect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and adviceInterested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify
Think your team's psychological safety is sorted because everyone gets along? Think again. In this episode, we dig into what psychological safety actually means and why "nice" teams often aren't high-performing ones. We explore the difference between surface-level harmony and true psychological safety, and share practical strategies for building a culture where people can admit mistakes, challenge ideas, and take interpersonal risks without fear.Key points from this episodeWhat psychological safety really means (and why it's not just about being nice to each other)The high support, high challenge framework and why both are essential for performanceWarning signs that your team lacks psychological safety (even if everyone seems to get on)How to role model vulnerability and normalise mistakes as a leaderSimple language reframes that make challenge feel safer 00:00 Introduction and Topic Overview01:00 Defining Psychological Safety: Taking Interpersonal Risks03:00 The Problem with "Nice" Teams and Surface-Level Harmony05:00 Why Psychological Safety is the Foundation for High Performance06:00 The Impact of Psychological Safety on Team Culture08:00 The High Support, High Challenge Framework10:00 Signs Your Team Has (or Lacks) Psychological Safety12:00 Creating Space for Honest Conversations15:00 Building Psychological Safety in Practice18:00 Role Modelling: Admitting Mistakes as a Leader19:00 Holding Learning Reviews and Reflective Practice21:00 Structured Challenge: Using Devil's Advocate22:00 Language Reframes: "I See That Differently" vs "I Disagree"24:00 The Power of the Pause in Maintaining Psychological Safety25:00 Wrap Up: High Support AND High ChallengeUseful LinksConnect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and adviceInterested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or Spotify
Are you the reliable one who always delivers but never seems to get promoted? This episode tackles the frustrating reality many high performers face: excelling in your current role can actually become a barrier to career progression.We explore why organisations often struggle to see top performers as leadership material and share practical strategies for breaking free from the "expert trap" – whether you choose to make changes internally or seek fresh opportunities elsewhere.Key points from this episodeThe hidden trap of becoming "too valuable" in your current role and making everything look effortlessWhy staying in your lane and seeking external validation can sabotage your career progressionHow to decide whether to fight for change internally or pursue opportunities elsewhereThe power of saying no and building boundaries to shift perceptionsWhy updating your CV should be your first step, even before you're ready to move00:00 Introduction: When Excellence Becomes a Career Obstacle01:00 The Expert Trap: Why Being Indispensable Can Limit Growth02:00 Common Patterns That Keep You Stuck04:00 The People-Pleasing and Praise-Seeking Combination07:00 Can You Change Perceptions Internally?10:00 Building the "No" Muscle: Setting Boundaries for Career Growth12:00 Recognising When It's Time for a Fresh Start15:00 Overcoming Loyalty That Limits Your Progress16:00 Taking the First Step: Why Your CV Is the Key to Clarity18:00 Using CV Updates to Create Career DirectionUseful LinksJoin The Catalyst Career Club for 50k+ LeadersConnect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and adviceInterested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or SpotifyMentioned in this episode:Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
Starting a new role can feel like navigating uncharted territory, but building trust doesn't have to be a mystery. Whether you've been promoted internally or joined a new organisation, the first few months are crucial for establishing the relationships that will define your success. We break down five practical strategies that will help you move beyond just "fitting in" to genuinely connecting with the stakeholders who matter most.Key points from this episodeUnderstanding communication preferences of different stakeholders and adapting your style accordinglyMaking strategic use of one-to-ones to build relationships and gather valuable insightsIdentifying who really holds influence beyond what the org chart showsStaying curious about your observations rather than rushing to judgementSetting clear expectations about your working style and preferences from the start00:00 Introduction: Building trust in new roles01:00 Mapping stakeholders and learning communication preferences03:00 Making your one-to-ones count with all stakeholders06:00 Using targeted questions to gain advice and shortcuts08:00 Understanding informal influence networks and alliances10:00 Real-world example: When your boss lacks influence12:00 Being curious about observations vs making quick judgements14:00 The "bull in a China shop" trap and why listening comes first16:00 Setting your stall out: Communicating your working style upfront18:00 Planning your approach before you start the role20:00 Quick recap of all five trust-building strategiesUseful LinksJoin The Catalyst Career Club for 50k+ LeadersConnect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and adviceInterested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or SpotifyMentioned in this episode:Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
Ever found yourself trapped in a cycle where your boss is piling on pressure for targets that just aren't realistic? You know your role inside out, but they don't seem to understand the constraints you're working within. We've all been there, and it's incredibly frustrating. In this episode, we explore how to break free from this destructive pattern and turn a challenging situation into an opportunity to strengthen your relationship with your boss.Key points from this episodeWhy logical arguments and data often fail when your boss is operating from fear or pressureThe mindset shift that changes everything: positioning yourself on your boss's side rather than against themPractical communication strategies including timing, acknowledgment, and offering alternativesHow to support your boss's relationship with their own manager to reduce pressure on youThe power of follow-up and documentation in building trust and reducing micromanagementAccess the download for this episode00:00 Introduction and Topic Overview01:00 The Client Situation: When Logic Meets Unrealistic Expectations03:00 Why This Creates Burnout and Relationship Damage05:00 Understanding the Real Problem: It's Emotional, Not Logical07:00 Recognising When Your Boss is Operating from Fear09:00 The Role of Communication in Breaking the Cycle11:00 Practical Steps: Positioning Yourself on Their Side13:00 The Foundation: Empathy Over Winning Arguments14:00 Timing Your Approach and Starting Conversations16:00 Offering Alternatives Instead of Just Saying What Won't Work18:00 How This Builds Trust and Opens Progression Opportunities20:00 Supporting Your Boss's Relationship with Their Manager22:00 The Power of Simple Solutions: Pam's Dashboard Story23:00 The Importance of Effective Follow-UpUseful LinksJoin The Catalyst Career Club for 50k+ LeadersConnect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and adviceInterested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or SpotifyMentioned in this episode:Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
September is prime time for job searching, with both more opportunities and more competition. In this episode, we share five crucial strategies to help you rise above the crowd and land that dream role. Whether you're returning to job hunting after the summer break or looking to refresh your approach, this episode is packed with practical insights from Pam's extensive client work and recruitment experience.Key points from this episodeHow to use AI tools effectively without losing your authentic voiceDemonstrating impact and value rather than just listing responsibilitiesWhy trying to be great at everything actually works against youSpeaking the employer's language and aligning with their cultureReading between the lines to deliver what employers need right nowTimestamps00:00 Introduction and Topic Overview01:00 September job market dynamics and reset opportunities02:00 Tip 1: Sound like yourself - avoiding the AI authenticity trap04:00 The trust factor in recruitment and why consistency matters06:00 Debunking applicant tracking system myths07:00 Tip 2: Demonstrate impact and value, not just responsibilities09:00 Research techniques for understanding what employers really need11:00 Tip 3: Don't try to be great at everything - focus on relevance13:00 The recruitment mindset shift - quality over quantity14:00 Real-world examples of focused applications17:00 Tip 4: Speaking the employer's language and cultural alignment19:00 Tip 5: Show you can deliver what they need right now21:00 Current employer priorities: uncertainty, independence, commercial awareness25:00 Wrap-up and resources for job search supportUseful LinksJoin The Catalyst Career Club for 50k+ LeadersConnect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and adviceInterested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or SpotifyMentioned in this episode:Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
Want to accelerate your career progression but feel like you're doing all the right things without getting the recognition you deserve? This final episode in our emotional intelligence summer series tackles the art of strategic relationship building. We explore why good work alone isn't enough and share practical strategies for building the right relationships in the right way to unlock career opportunities.Key points from this episodeWhy relationship building is crucial for career progression - it underpins everything from team performance to stakeholder influenceThree common myths that hold people back from strategic networking and relationship buildingThe difference between natural relationship building and strategic career-focused connectionsPractical steps to identify and build relationships with influential people in your organisation and industryReflection questions to assess your current relationship portfolio and identify key gapsAccess the Episode Download here00:00 Introduction and Topic Overview01:00 Why relationships matter so much for career progression02:00 The difference between natural and strategic relationship building03:00 Myth 1: Good work speaks for itself04:00 Myth 2: I don't have time for office politics05:00 Myth 3: Networking feels fake and manipulative06:00 Taking a strategic approach to relationship building08:00 Starting with your immediate organisation and influence mapping10:00 The "give first" principle - offering value to senior people12:00 Reflection questions to assess your current relationships14:00 Learning to work with difficult personalities instead of avoiding them16:00 Building deeper trust vs surface-level relationships17:00 Key takeaway: Start small with one strategic relationshipUseful LinksJoin The Catalyst Career Club for 50k+ LeadersConnect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and adviceInterested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or SpotifyMentioned in this episode:Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
Empathy is often misunderstood as being "soft" or people-pleasing, but true empathy in leadership is actually a strategic skill. In this episode, we explore how to build genuine empathy without becoming a pushover or emotional sponge. We discuss the difference between empathy and sympathy, why avoiding difficult conversations in the name of "protecting" people actually does them a disservice, and how over-empathising can lead to poor delegation and boundary issues. Learn practical techniques for using reflective language, checking your assumptions, and finding the balance between caring for your team and maintaining your own resilience as a leader.Key points from this episodeEmpathy as a skill vs. personality trait: understanding without absorbing emotionsWhy avoiding delegation due to empathy actually undermines team developmentThe connection between empathy, boundaries, and the need to be likedHow assumptions about others' feelings can lead to poor leadership decisionsRecovery strategies for leaders who've become emotional sponges00:00 Introduction to Empathy in Leadership01:00 Defining Empathy: Understanding vs. Absorbing Emotions02:00 Why Empathy Matters for Leadership Effectiveness04:00 Personal Story: Learning to Balance Support Without Draining06:00 The Delegation Dilemma: When Empathy Prevents Growth08:00 Setting Boundaries While Maintaining Care10:00 Common Empathy Issues: Not Delegating and People-Pleasing12:00 Avoiding Hard Conversations in the Name of "Protection"14:00 Practicing Healthy Empathy: Clarifying Your Intent15:00 The Projection Trap: Assumptions vs. Reality16:00 Using Reflective Language to Check Understanding18:00 Action Steps and Coaching Support OptionsUseful LinksJoin The Catalyst Career Club for 50k+ LeadersConnect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and adviceInterested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or SpotifyMentioned in this episode:Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
Social awareness a key skill of emotional intelligence. It's about reading the room, understanding unspoken dynamics, and adapting your approach accordingly. In this episode, we explore why the ability to pick up on social cues is crucial for leadership effectiveness and career progression. We discuss how missing these signals can derail decisions, damage relationships, and create team dysfunction. From spotting early signs of stress in your team to navigating office politics without compromising your values, we share practical strategies to sharpen your social radar and use these insights to become a more influential leader.Key points from this episodeWhy unspoken communication often matters more than what's actually saidHow social awareness transforms decision-making and prevents awkward backtracksThe connection between reading people and building genuine influenceEarly warning signs of team disengagement and stress before they spiralPractical techniques for scanning engagement and spotting patterns00:00 Introduction to Social Awareness in EQ01:00 Defining Social Awareness: Reading Unspoken Communication03:00 Why This Skill Matters More for Some Than Others04:00 Decision-Making: Anticipating Reactions Before You Act06:00 Building Influence Through Understanding Others' Motivators07:00 Spotting Team Stress and Disengagement Early09:00 Career Progression: Navigating Stakeholder Relationships11:00 Understanding Office Politics Without Getting Drawn In13:00 Practical Step 1: Scanning for Engagement Cues15:00 Reading the Room During Presentations and Training16:00 Pattern Spotting: What Energises vs Drains Your Team18:00 Using Team Exercises to Understand Preferences20:00 Personal User Manuals and Team DynamicsUseful LinksJoin The Catalyst Career Club for 50k+ LeadersConnect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and adviceInterested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or SpotifyMentioned in this episode:Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
Self-regulation might sound like corporate jargon, but it's actually one of the most practical skills you can develop as a leader. In this episode, we explore why emotional self-regulation is crucial for career progression and leadership credibility. We share real workplace examples of what happens when self-regulation goes wrong (spoiler: it affects your entire team) and give you actionable techniques you can use immediately. Whether you're dealing with difficult feedback, overwhelming pressure, or those moments when you're not at your best, this episode will help you respond rather than react.Key points from this episodeWhy emotions last only 20 seconds but our thoughts can extend them indefinitelyThe physiological signs your body gives you before emotional hijacking occursHow poor self-regulation creates chaos that trickles down through your teamThe pause technique: why six seconds can change everythingRecovery strategies for when you've had a less-than-proud moment00:00 Introduction to Emotional Self-Regulation01:00 Defining Emotional Self-Regulation and Its Importance03:00 The 20-Second Rule: How Emotions Actually Work05:00 Physiological Signs and Early Warning Systems07:00 The Trust and Credibility Connection09:00 Real Example: When Poor Self-Regulation Affects Teams14:00 Understanding Triggers and Workplace Scenarios16:00 The Pause Technique: Your First Line of Defence19:00 Name It to Tame It: Acknowledging Your Emotions22:00 Reframing: Shifting from Disaster to Challenge24:00 Recovery Strategies When Things Go Wrong26:00 Getting Further Support and Episode Wrap-upUseful LinksJoin The Catalyst Career Club for 50k+ LeadersConnect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and adviceInterested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or SpotifyMentioned in this episode:Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
Ever wondered why some leaders seem to effortlessly command respect while others struggle to make an impact? The secret often lies in self-awareness - the foundation of all emotional intelligence. In this first episode of our summer mini-series, we explore why most leaders think they're self-aware (spoiler: they're usually not) and share practical strategies to genuinely understand your triggers, strengths, and impact on others.Whether you're finding yourself repeating the same patterns in difficult conversations or wondering why your messages aren't landing as intended, this episode will give you the tools to start building genuine self-awareness that accelerates your leadership effectiveness.Key points from this episodeWhy self-awareness is the foundation of all other emotional intelligence skillsHow to use your emotions as signals rather than obstaclesThe simple post-meeting reflection question that can transform your leadership impactWhy senior leaders receive less honest feedback (and what to do about it)The power of asking "What's something I do that I might not notice?"00:00 Introduction to our EQ Essentials summer series01:00 What self-awareness really means for leaders02:00 Pam's personal journey of analysing triggers and building self-awareness05:00 The coffee vs tea leadership barometer story06:00 What happens when leaders lack self-awareness08:00 How poor self-awareness limits your leadership impact10:00 Two main barriers to developing self-awareness13:00 Simple strategies: intentional reflection after meetings14:00 Using emotions as signals for development16:00 Why positive emotions matter just as much as negative ones17:00 The power of specific feedback and the "giggle" storyUseful LinksJoin The Catalyst Career Club for 50k+ LeadersConnect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and adviceInterested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or SpotifyMentioned in this episode:Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
Feeling like you're coasting in your career, or frustrated that everyone else seems to be getting ahead while you're stuck? You're not alone. Whether you're earning good money but feeling unfulfilled, or watching colleagues get promoted while wondering "how do I get some of that?", this episode is for you.We explore why so many ambitious professionals find themselves making career moves based on what others are doing (hello, career FOMO!) rather than what they actually want. Join us as we share the one exercise that helps you spot the patterns in your career history and start making intentional moves towards something meaningful.Key points from this episodeWhy you might be moving "away from things" instead of "towards something" intentionalHow career FOMO leads to zigzag career paths that don't make senseThe career mapping exercise that reveals patterns you've never noticedWhy reflection on your career history is crucial for making better decisionsHow to identify your genuine strengths and what environments help you thrive00:00 Introduction: Career coasting vs career frustration01:00 Why reflection on your career history matters03:00 Looking for patterns in how you've progressed05:00 The career mapping exercise explained07:00 Pam's realisation about leadership vs people management09:00 Career FOMO and chasing what others have11:00 Making sense of 20+ years of varied experience14:00 Moving from formal career structures to fluid environments16:00 Using the exercise as a sense check for your direction18:00 When you might need additional coaching supportUseful LinksJoin The Catalyst Career Club for 50k+ LeadersConnect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Access the Career Map ExerciseInterested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or SpotifyMentioned in this episode:Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
Ever left a meeting thinking "I really didn't get my point across" or noticed people's eyes glazing over when you speak? You're not alone. The ability to communicate succinctly is one of the most underrated leadership skills - and one of the biggest barriers to career progression we see with our clients. In this episode, we explore why unclear communication holds leaders back more than technical skills gaps, and share practical frameworks to help you be heard.Key points from this episodeWhy succinct communication becomes critical as you progress to senior rolesHow introvert vs extrovert preferences impact your communication styleThe PREP method for structuring your thoughts (Point, Reason, Example, Point)Why British workplace culture makes directness challenging - and how to navigate itThe BLUF framework (Bottom Line Up Front) for emails and presentations00:00 Introduction: Why succinct communication matters for career progression01:00 How unclear communication holds leaders back more than technical skills03:00 The confidence spiral: When communication struggles affect your self-belief05:00 Introvert communication challenges: Why thinking aloud doesn't come naturally08:00 The PREP method: A framework for clear, structured communication11:00 Extrovert challenges: When processing aloud comes across as self-focused13:00 The Listen First rule: Creating pause before contributing14:00 The British directness dilemma: Balancing politeness with clarity17:00 Radical Candor in communication: Being direct while showing care21:00 The BLUF framework: Bottom Line Up Front for immediate impact23:00 Wrap-up: How coaching can help develop your authentic communication styleUseful LinksJoin The Catalyst Career Club for 50k+ LeadersConnect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and adviceInterested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or SpotifyMentioned in this episode:Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
Struggling to explain what you actually achieve beyond your daily tasks? You're not alone. Most professionals can list everything they do but struggle to articulate what's genuinely better because of their work. We explore our proven 4-part framework that transforms how you communicate your value, whether for performance reviews, job applications, or internal progression.Key points from this episodeThe 4 types of impact every professional has (and how to identify yours)Why focusing on tasks instead of outcomes sabotages your career progressionSpecific questions to uncover hidden examples of your impactThe "So What" test that transforms basic statements into compelling achievementsHow to quantify people impact and relationship-building contributionsDownload the Impact Audit Template Useful LinksJoin The Catalyst Career Club for 50k+ LeadersConnect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Follow the Catalyst Careers LinkedIn page for career tips and adviceInterested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or SpotifyMentioned in this episode:Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1 https://www.pamelalangan.com/catalystcareerclub
We know loads of you will identify as perfectionists - it's one of the most common things our clients tell us about themselves, usually with a mix of pride and frustration. Most perfectionists know they probably need to ease up a bit, but knowing you should dial it back and actually feeling ready to let go are completely different things. The reality is that perfectionism has got you where you are, so the thought of lowering your standards feels risky. But what if the very thing that helped you climb the ladder is now holding you back from the impact you really want? We explore how perfectionism shows up in leadership roles, why it stops serving you at senior levels, and most importantly - practical strategies to shift from perfectionism to progress without dropping your standards.Key points from this episodeWhy perfectionism feels useful early in your career but becomes a barrier in leadership rolesHow perfectionist habits create overwork, slow decision-making, and micromanagement tendenciesThe hidden costs of perfectionism - missing strategic work, limiting career progression, and demotivating your teamPractical strategies including time limits, delegating outcomes not processes, and creating early feedback loopsWhy the "one-touch rule" matters when reviewing delegated work00:00 Introduction - How perfectionism holds back leadership01:00 Why perfectionism feels useful and gets rewarded early in careers03:00 The frustration when "perfect" work doesn't hit the mark for others06:00 How perfectionism shows up in leadership - overwork and exhaustion08:00 The impact on pace, agility, and team delegation10:00 Why perfectionist leaders struggle with delegation and become bottlenecks13:00 How perfectionism limits capacity for strategic work and career progression16:00 Strategies for loosening the perfectionist grip18:00 The mindset shift: risk of imperfection vs risk of perfectionism20:00 Practical tip 1: Set time limits and stick to them religiously22:00 Practical tip 2: Delegate the outcome, not the process24:00 Practical tip 3: Create early feedback loops instead of waiting for the "ta-da" moment26:00 The one-touch rule for reviewing delegated work28:00 Closing thoughts and coaching support optionsUseful LinksJoin The Catalyst Career Club for 50k+ LeadersConnect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Access the download with 20 strategies to overcome perfectionism as a leader (without lowering your standards) Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Enjoyed this Episode? If you enjoyed this episode, please take the time to rate and review it on Apple Podcasts or SpotifyMentioned in this episode:Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly...
Think resilience is about weathering storms and bouncing back from adversity? Think again. This week Jacqui speaks to Professor Laura Chamberlain, author of "Brilliantly Bouncy: Discover Positive Resilience," who completely reframes how we think about building resilience in our professional lives. Laura shares why waiting until crisis hits to think about resilience is like trying to build strength in the middle of a workout - it's far better to create your reserves beforehand.Key points from this episodeWhy resilience is like a dimmer switch, not an on/off buttonThe danger of wearing resilience as a badge of honour for surviving tough timesHow to conduct an energy audit to identify what drains and energises youWhy resilience doesn't have to be lonely—it's actually a team sportPractical choice anchors and energy management strategies for busy professionals00:00 Introduction and welcome to Professor Laura Chamberlain01:00 Laura's background and introduction to positive resilience02:00 The traditional negative narrative around resilience04:00 Laura's personal journey and the "cockroach" moment06:00 Jacqui's reflection on past resilience experiences07:00 Resilience as a dimmer switch metaphor09:00 The shame and pride elements of traditional resilience thinking10:00 Applying positive resilience in professional contexts13:00 The power of conscious choices and control codes15:00 Energy management over time management17:00 Laura's 4am writing routine and energy-based scheduling20:00 Building team resilience and radiator culture23:00 Friends as radiators, not drains25:00 The importance of asking for help and team support27:00 User manuals for teams and connection building30:00 Key takeaways: starting with an energy audit32:00 Next steps: choice anchors and opportunity pockets34:00 Where to find the book and connect with Laura32:00 Next steps: choice anchors and opportunity pockets34:00 Where to find the book and connect with LauraUseful LinksPrevious Episode - Manage Your Energy, Not Your TimeBrilliantly Bouncy Website - https://brilliantlybouncy.com/ Join The Catalyst Career Club for 50k+ LeadersConnect with Pam on LinkedIn: https://www.linkedin.com/in/pamelalangan/ Connect with Jacqui on LinkedIn: https://www.linkedin.com/in/jacqui-jagger/ Interested in working with us? Get in touch about career or leadership development, outplacement workshops or recruitment support via the Catalyst Careers website Mentioned in this episode:Catalyst Career Club for £50k+ Leaders & Managers Moving up the career ladder needs an inside edge - strategies that allow you to unlock your full potential and position yourself as a true leadership talent. And that's exactly what the Catalyst Career Club for 50k+ Leaders provides. No fluff, no corporate jargon. Just a down to earth, purposeful injection of oomph for your career from Pamela & Jacqui Use the code PODCAST to get your first month for £1...
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