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12Faces.business

Author: Scott Williams

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Practical Management Tips for Small Business Owners. Short introductions to useful tools to grow profit and help to address issues as they arise.
18 Episodes
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Send us a Text Message.Most textbook business planning is unsuited to the realities of small business. Expecting detailed financial projections in 3 to 5 year's time is totally unrealistic when a small business can barely see 6 months ahead.Instead of planning methods developed for large and fairly stable big businesses, we have developed a flexible, low workload, business planning system for small business.It is based around a financial quarter GamePlan where you decide what to achieve...
Send us a Text Message.Just like an iceberg only shows 1/8th of its mass above water, your accounts have many more things they can tell you if you go looking.But many analysis tools assume a fair degree of experience and management and accounting training. That's not common with small business owners.So 12Faces has developed several tools that can give useful insights to your accounts but are easy to use and understand.For example, we have tools for;1. working out how much to increase y...
Send us a Text Message.It is often hard for business Founders to "brainstorm" business issues with others.Friends and family may not have much business management experience. It might not be appropriate to discuss some topics with staff. Professional advisors can be helpful with their specific skill area but maybe less so with whole-of-business issues like business planning. And they can be expensive.12Faces fills this gap with three services. First there is our wealth...
Send us a Text Message.Up to 1 in 5 businesses are failing at any point in time.This is a sad loss of time, money and effort and generates a lot of stress on business' owners.With small businesses, the owner is generally good in the area of their professional skills but may lack business management experience. Every manager that ever there was started in this position.12Faces has assembled a DIY and self-paced business training to help business owners with their turnaround. We call it Turnaro...
Send us a Text Message.Local Services Businesses are those that draw customers from a few towns or suburbs around the business's office location. Examples include building trades like plumbers, health professionals like dentists and professional services like lawyers and accountants.These business face different major issues when growing from Solopreneur though Micro Business (1-4 staff) to Small Business (5-19) staff. This video introduces the typical issues at each size step and...
Send us a Text Message.Every business operator faces nagging problems from time to time that might be challenging to think of how to solve them.Many managers are professionally trained in their operational area but less experienced with the management side of a business. Small business owners in particular have to be good at every aspect of managing their business operation.It can be hard to get useful feedback from your professional advisors and business networks. And some ...
Send us a Text Message.Most business owners and managers have nagging issues in their business that they are not sure how to resolve; so they tend to just stay there and build up.The 12Faces Business Diagnostics system is a user-friendly way to narrow down the problem and arrive at possible solutions.This is just what a doctor does when you visit.At the start, you just pick the option that seems to best express the nature of the problem. You click on that and drop into a second set of m...
Send us a Text Message.Anyone who might become your client moves through several stages in what has become known as the Buyer's Journey. Your marketing needs to cover each stage so that you get the best outcome from your marketing.We say the stages are; Awareness - thinking about starting to buyConsideration - choosing what product to buyDeciding - what supplier offers the best arrangementsRetention - after the initial purchase, you want to keep the new client for as long as possib...
Send us a Text Message.Many businesses draw customers from a catchment area around their location. Example business include building trades, health professionals, lawyers, architects. This podcast introduces Local Area Marketing as part of a series on how to grow this type of business. The Local Area Marketing series covers ways of boosting sales in your catchment area systematically and with long lasting success. Local SEO is covered in detail in the series.Youtube: https:...
Send us a Text Message.The Mission of 12Faces is your Sustainable Business Success! This podcast introduces our approach to your Success and how to make that Success Sustainable. ID31Read More: https://www.12faces.business/nugget-31-sustainable-business-success-transcript/
Send us a Text Message.Although a sales funnel is a very busy place, you can dramatically improve sales while reducing your consumption of time and other resources by identifying and focusing on just one part of the Funnel. Listen for more. ID18More Info: https://www.12faces.business/dtn1-1-2-2/https://www.12faces.business/dtn1-1-2-2/
Send us a Text Message.The HIPPO effect in meetings can greatly reduce participation and contribution. Learn how to avoid its adverse impact. ID28More Info: https://www.12faces.business/staff-input-meetings-hippo/
Send us a Text Message.Making every step of your service or production workflow produce as much volume as possible seems like a sensible idea. Hear why that is faulty thinking that may damage your profit. ID16More Info: https://www.12faces.business/local-optima-problem-small-business/
Send us a Text Message.A tiny increase of just 1% in your prices can lead to an average 11% increase in profit research at 1,200 businesses has shown. Hear how to tap into this profit boosting idea. ID27More Info: https://www.12faces.business/pricing-to-increase-profit/
Send us a Text Message.Having no clear destination in mind for your business means you will get lost! Discusses several timeframes for business planning and the characteristics of a well designed SMART Goal. ID 14More Info: https://www.12faces.business/gameplan-system/
Send us a Text Message.Introduction to the Theory of Constraints and the dramatic impact it can have on your business productivity. ID32More Info: https://www.12faces.business/theory-of-constraints-menu/
Send us a Text Message.Do less work but still be 16 times more productive! This is the promise of the Amazing 80/20 Rule AKA Pareto's Principle. ID26More Info: https://www.12faces.business/the-amazing-80-20-rule-fast-growth/
Send us a Text Message.Every child understands piggy banks make sure money is available when needed. This is the the grown up version for business operators. Reduce the stress of finding money when payments fall due. Smooth out cashflow. ID25More Info: https://www.12faces.business/lesson/profit-piggy-banks/
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