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The Best Practices Show with Kirk Behrendt
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The Best Practices Show with Kirk Behrendt

Author: ACT Dental

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Welcome to The Best Practices Show, hosted by Kirk Behrendt, founder of ACT Dental (https://www.actdental.com/) and a leader in dental practice coaching. This podcast is your gateway to discovering the hidden gems and tactics used by the most successful dental practices worldwide.

At ACT Dental, we have meticulously curated strategies that have consistently proven effective in elevating dental practices. Our podcast, The Best Practices Show, extends our commitment to sharing this wealth of knowledge. Each episode features interviews with renowned dental professionals and industry leaders who have made significant strides in their practices. They share their experiences, insights, and the challenges they've overcome, offering a unique perspective that you won't find anywhere else.

Why should you listen to The Best Practices Show? Whether you're a seasoned dentist, a new practice owner, or somewhere in between, this podcast is tailored to inspire and educate. Our goal is not just to provide you with information but to transform the way you think about and run your dental practice. We delve into topics ranging from advanced clinical techniques and practice management to leadership skills and personal growth.

Kirk Behrendt, a respected figure in the dental community, brings his vast experience and infectious enthusiasm to each episode, making complex topics both understandable and engaging. As the CEO of ACT Dental, Kirk has helped countless dental practices thrive by focusing on holistic development - professionally, personally, and within their community.

Our commitment to authenticity and practical advice sets The Best Practices Show apart. We don't just talk about theories; we dive into real-life applications you can implement immediately in your practice. Our community-centric approach means we're always listening to our audience and constantly evolving our content to meet your needs.

In addition to the invaluable insights from our guests, we also provide access to exclusive resources available through ACT Dental. These resources complement the podcast topics and give you a more comprehensive understanding and practical tools to apply in your practice.

By subscribing to The Best Practices Show, you're not just gaining access to a podcast; you're joining a community of like-minded professionals committed to excellence in dentistry.

So, are you ready to transform your practice and be the best version of yourself? Join us on this journey, and let's grow together. Hit subscribe and never miss an episode of The Best Practices Show – where we uncover the secrets to the success of the world's best dental practices, one episode at a time.

Subscribe to The Best Practices Show on Apple Podcasts

Join our community and start your journey towards a more innovative, more successful dental practice today!
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We pursue success to attain happiness. But what we truly need is balance. To teach you what it means to have balance and how to achieve it, Kirk Behrendt and Dr. Christian Coachman bring in Dr. Maurice Salama, scientific director of DentalXP, with his advice for improving and preserving your physical, mental, and emotional well-being throughout your career in dentistry. Don't trade your health for success! To learn how to prioritize your overall wellness, listen to Episode 726 of The Best Practices Show!Learn More About Dr. Salama & Dr. Coachman:Join Dr. Coachman on Facebook: https://www.facebook.com/christiancoachmanFollow Dr. Coachman on Instagram: https://www.instagram.com/chriscoachmanLearn more about Digital Smile Design: https://digitalsmiledesign.comRegister for DSD Residency 1: https://digitalsmiledesign.com/dsd-residency-1-on-demandJoin Dr. Salama on Facebook: https://www.facebook.com/maurice.salamaFollow Dr. Salama on Instagram: https://www.instagram.com/mosalama23Learn more about Dental XP: https://www.dentalxp.comMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 726: https://www.youtube.com/@actdental/videosMain Takeaways:The world does not come to you with opportunities. Seek them out.Have drive, passion, and discipline, but don't get caught up in it.Create balance. Don't neglect yourself by working too much.Don't trade success for your physical or mental well-being.Success is a drug. Don't overdose on it.It’s not too late to make changes.Be kind to your body.Snippets:0:00 Introduction.2:42 Reach for the brass ring.10:44 The importance of choosing the right mentors.15:45 Have drive, passion,
725: The Long-Term Value of Great Relationships in Dentistry – Dr. Bill Robbins, Dr. Jim Otten, & Dr. Gary DeWoodWithout a support system, dentistry can be incredibly lonely. What you need are long-term relationships that last your entire career. But where and how do you find people to connect with? To answer that question, Kirk Behrendt brings in three of his favorite people in dentistry, Dr. Bill Robbins, Dr. Jim Otten, and Dr. Gary DeWood, with their wisdom and advice for finding the people you need in your life. Don't wait for them to come to you — seek them out! To learn about the best places where the best people gather, listen to Episode 725 of The Best Practices Show!Learn More About Dr. Robbins, Dr. Otten, & Dr. DeWood:Send Dr. Robbins an email: robbinsdds@aol.com Join Dr. Robbins on Facebook: https://www.facebook.com/bill.robbins.79656Send Dr. Otten an email: globaldiagnosisinfo@gmail.com Join Dr. Otten on Facebook: https://www.facebook.com/james.otten.71Follow Dr. Otten on Instagram: https://www.instagram.com/jamesottendentalSend Dr. DeWood an email: gdewood@speareducation.com Join Dr. DeWood on Facebook: https://www.facebook.com/drdewoodFollow Dr. DeWood on Instagram: https://www.instagram.com/garydewoodRegister for Global Diagnosis Education Third Annual Symposium (September 5-7, 2024): https://www.eventbrite.com/e/global-diagnosis-education-third-annual-symposium-tickets-873512919657Register to become a member of Global Diagnosis Education: https://globaldiagnosiseducation.org/groups/general-membershipMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast:...
Cancellations are a big deal. It lowers morale, profitability, and your overall practice success. So, what can you do to reduce them? Today, Kirk Behrendt and the ACT team share their proven and effective strategies to decrease cancellations and recover lost time. Patients will cancel — it happens. But you can proactively fill your schedule with the right patients and the right tasks. To learn the best ways to handle open time in your day, listen to Episode 724 of The Best Practices Show!Learn More About Christina, Miranda, & Dr. Straub:Send Christina an email: christina@actdental.com Send Miranda an email: miranda@actdental.com Email Dr. Straub for ACT’s Capacity Tracker and 10 Best Practices for Reducing Cancellations: barrett@actdental.com Join Dr. Straub on Facebook: https://www.facebook.com/barrett.d.straubSend Gina an email: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club:a...
Financial independence is your ultimate goal. But it won't happen if you don't plan for it! To help you achieve financial health as early as possible in your career, Kirk Behrendt brings back Dr. Jim McKee, founder of Chicago Study Club, to share great advice that you didn't hear in dental school. To learn how to make smart investments, be debt-free, and enjoy your life, listen to Episode 723 of The Best Practices Show!Learn More About Dr. McKee:Send Dr. McKee an email: jim@mckeedds.com Join Dr. McKee on Facebook: https://www.facebook.com/jim.mckee.104Register for Dr. McKee’s Advanced Occlusion workshop (July 25-27, 2024): https://campus.speareducation.com/workshops/advanced-occlusion/details/syllabusLearn about Chicago Study Club: https://chicagostudyclub.comMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 723: https://www.youtube.com/@actdental/videosMain Takeaways:Understand the difference between financial freedom and financial independence.Financial independence won't happen unless you start planning for it.Be smart about all of your investments, especially equipment.Quality CE is one of the best investments you can make.Keep your office and personal overhead low.Know the 1:1, 2:1, and 3:1 concept.Get in the habit of saving.Snippets:0:00 Introduction.1:33 Why this is an important topic.3:15 Financial freedom and financial independence, explained.6:12 Why you need financial guidance.9:20 The 1:1, 2:1, and 3:1 concept.14:21 Learn how to save and spend wisely.16:35 Invest in quality continuing education.24:12 Keep your office and personal overhead down.25:39 Give patients options.28:36 Dentists who need the money versus ones that don't.32:36 Final thoughts.Dr. Jim McKee Bio:Dr. Jim McKee is a member of the Spear Resident Faculty. He has maintained a private practice since 1984 in Downers Grove, Illinois, where he treats a wide variety of
Today, orthodontics goes beyond just straight teeth. With better technology and better imaging, we can now include joints and airway for more comprehensive care. To highlight the importance of imaging in the future of orthodontics, Kirk Behrendt brings back Dr. Drew McDonald, instructor from the Chicago Study Club, who explains how it leads to better outcomes, especially for Class II patients. Stop going in blind into orthodontic cases! To learn how imaging drives treatment and what you could be missing without it, listen to Episode 722 of The Best Practices Show!Learn More About Dr. McDonald:Join Dr. McDonald on Facebook: https://www.facebook.com/drew.mcdonald.984Follow Dr. McDonald on Instagram: https://www.instagram.com/drdrewmcdonaldContact Dr. McDonald for speaking engagements: https://www.orthobymcdonald.comLearn more about Chicago Study Club: https://chicagostudyclub.comEmail Kirk for Dr. McDonald’s previous Master Classes: kirk@actdental.com More Helpful Links for a Better Practice & a...
There is more than one way to design the “perfect” smile. Recently, two of the best dentists in the world, Dr. Michael Apa and Dr. Christian Coachman, debated these concepts at the Designing Smiles event in Miami. To share some of his key insights and takeaways, Kirk Behrendt brings back Dr. Christian Coachman, founder of Digital Smile Design, who explains how you can achieve great dentistry with digital or analog, and the importance of building a workflow that’s best for you. To hear more about the Designing Smiles event and the debate about great dentistry, listen to Episode 721 of The Best Practices Show!Learn More About Dr. Coachman & Dr. Apa:Join Dr. Coachman on Facebook: https://www.facebook.com/christiancoachmanFollow Dr. Coachman on Instagram: https://www.instagram.com/chriscoachmanLearn more about Digital Smile Design: https://digitalsmiledesign.comRegister for DSD Residency 1: https://digitalsmiledesign.com/dsd-residency-1-on-demandJoin Dr. Apa on Facebook:a...
How do you know you're doing the right thing for your practice? There's an easy way to answer that, and it’s with two simple questions. To share what they are and how you can apply it to any dilemma you face, Kirk Behrendt brings back Debra Engelhardt-Nash, co-founder of The Nash Institute, with her expert advice for creating the best practice culture. Your practice is a Petri dish — so grow the culture you want! To learn how, listen to Episode 720 of The Best Practices Show!Learn More About Debra:Send Debra an email: debraengelhardtnash@gmail.com Follow Debra on Instagram: https://www.instagram.com/debraengnashBook Debra for speaking or consulting: https://debraengelhardtnash.comRegister for Debra’s Dental Business School course: https://www.thenashinstitute.com/upcoming-events/dental-business-schoolRegister for Debra’s Team Communication Skills course: https://www.thenashinstitute.com/upcoming-events/team-communication-skillsMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 720: https://www.youtube.com/@actdental/videosMain Takeaways:An important question to ask is, is X good for my practice?Another important question is, is X good for my patients?If you answer no to either of those questions, don't do it.Meet more with your team. Don't avoid conversations.Verbal skills matter. One word can make a difference.Change your beliefs to change your behaviors.Snippets:0:00 Introduction.2:09 Debra’s background.7:36 Why this is important.9:46 A dental practice is like a Petri dish.15:05 Does your team endorse you?16:36 Meet with your team more.18:08 Stop tolerating behaviors you don't like.19:25 The two important questions to ask.23:15 Is a 30-minute hygiene appointment a good idea?27:05 Keep updating your systems.30:24 Verbal skills are...
719: The Leadership Blueprint: Elevating Your Dental Practice Culture – Adriana BoothAre you feeling miserable in your practice? There's only one way to fix it, and that's by becoming a better leader. To help you achieve this, Kirk Behrendt brings back Adriana Booth, one of ACT’s amazing coaches, with a blueprint for creating a better culture in your practice. If you're unhappy at the place you work, don't stay stuck! To hit the reset button for your practice culture, listen to Episode 719 of The Best Practices Show!Learn More About Adriana:Send Adriana an email: adriana@actdental.com Join Adriana on Facebook: https://www.facebook.com/adriana.boothFollow Adriana on Instagram: https://www.instagram.com/adrimariebMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 719: https://www.youtube.com/@actdental/videosGet the resource bundle for this webinar: https://www.actdental.com/111Hear Mel Robbins talk about the American Time Study: https://www.melrobbins.com/podcasts/episode-144Read Traction by Gino Wickman: https://benbellabooks.com/shop/tractionRead The Five Dysfunctions of a Team by Patrick Lencioni: https://www.tablegroup.com/product/dysfunctionsMain Takeaways:Prioritize your core values to build a great practice culture.Most employees value culture more than compensation.People are more productive in a positive environment.Get the right people and put them in the right seats.Build trust with consistent huddles and check-ins.Believe in your core values wholeheartedly.Clearly communicate your core values.Give yourself grace as a leader.Get a coach to help you.Snippets:0:00...
718: It’s Time to Rethink TMD – Dr. Jim McKeeEvery area of dentistry has evolved — except TMD! It’s time to rethink it, and Kirk Behrendt brings back Dr. Jim McKee, founder of Chicago Study Club, to dispel the myths and fears around treating TMD patients. Many patients need this treatment — so stop referring them out! To learn about the opportunities that treating TMD can bring to your practice, listen to Episode 718 of The Best Practices Show!Learn More About Dr. McKee:Send Dr. McKee an email: jim@mckeedds.com Join Dr. McKee on Facebook: https://www.facebook.com/jim.mckee.104Register for Dr. McKee’s Advanced Occlusion workshop (July 25-27, 2024): https://campus.speareducation.com/workshops/advanced-occlusion/details/syllabusLearn about Chicago Study Club: https://chicagostudyclub.comMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: 
717: 6 Steps to Leading Great Team Meetings – Robyn TheisenIf you think you don't have time for team meetings — think again. You don't have time not to do them! To highlight the importance of consistent communication, Kirk Behrendt brings back Robyn Theisen, one of ACT’s amazing coaches, to explain why meeting with your team is critical and how to do it in a productive way. Start communicating better so you can function better! To learn how, listen to Episode 717 of The Best Practices Show!Learn More About Robyn:Send Robyn an email: robyn@actdental.com Follow Robyn on ACT’s Instagram: https://www.instagram.com/actdentalSend Gina an email: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 717: https://www.youtube.com/@actdental/videosMain Takeaways:Have team meetings every week, on the same day, at the same time.You're all working toward the same goal. Have one another’s backs.Create an environment of vulnerability-based trust.Encourage team buy-in, not consensus.Build a system for accountability.Proactively mine for conflict.Snippets:0:00 Introduction.1:50 Why team meetings are important.2:59 Strategically schedule team meetings.3:44 Why meetings should be done on a weekly basis.7:50 Have an environment of vulnerability-based trust.10:14 Proactively mine for conflict.13:28 Encourage buy-in, not consensus.16:36 Have a structure for holding people accountable.19:35 Create a culture of having one another’s backs.22:18 You don't have time not to do team meetings.25:42 Final thoughts.Robyn Theisen Bio:Robyn Theisen brings an entire life and legacy of dental experience to the team and every team with which she works as the daughter and sister of dentists. With almost 20 years of experience in dentistry, her roles ranged from practice management to operations at Patterson Dental to coaching teams. Robyn’s passion is empowering teams to realize that they can dramatically impact the lives of the people they serve by implementing skills and systems...
716: Increasing Confidence Through Personal Alignment & Self-Worth – Allison LacoursiereKnowing yourself is the best thing you can do in life. It will lead to self-acceptance, self-love, and more confidence — soft skills that are vital to every business owner. To help you discover and increase your self-worth, Kirk Behrendt brings in Allison Lacoursiere, founder of Clear Coaching, to share the four steps to personal alignment and confidence. Value yourself so you can value your practice! If you're ready to become your better self, listen to Episode 716 of The Best Practices Show!Learn More About Allison:Send Allison an email: allison@yourclearalignercoach.com Follow Allison on Instagram: https://www.instagram.com/yourclearalignercoachLearn more about Clear Coaching: https://www.yourclearalignercoach.comRegister for the Clear Aligner Bootcamp: https://www.domoreclearalignercases.com/clearalignerbootcampMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 716: https://www.youtube.com/@actdental/videosRead “9 Trends That Will Shape Work in 2024 and Beyond” from Harvard Business Review: https://hbr.org/2024/01/9-trends-that-will-shape-work-in-2024-and-beyondMain Takeaways:Know yourself.Accept every aspect of yourself.Once you know and accept yourself, honor yourself.Start loving the journey you're on. Stop shaming and blaming yourself.Learn how to prevent and deal with burnout. Don't wait to make a change.Snippets:0:00 Introduction.2:04 Allison’s background.3:55 Why this is an important topic.6:02 Know yourself and accept yourself.9:40 Honor yourself.12:36 How to not repeat mistakes.13:34 Love your journey.15:37 The consequences of not honoring yourself.17:10 Why this concept is difficult for dentists.21:22 Dealing
You need money to run your business. But your patients should always come first! To help you strike the balance of affordability, profitability, and quality care, Kirk Behrendt brings back Dr. Marco Brindis, chairman of the Prosthodontics Department of Louisiana State University, to share his insight into a successful treatment planning process. Don't be a dentist just for the money! To learn the best ways to help patients while still making money, listen to Episode 715 of The Best Practices Show! Learn More About Dr. Brindis:Join Dr. Brindis on Facebook: https://www.facebook.com/marco.brindis.3Follow Dr. Brindis on Instagram: https://www.instagram.com/drmarcobrindisMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 715: https://www.youtube.com/@actdental/videosMain Takeaways:Never sacrifice the quality of your dentistry for money.All patients deserve the best care, regardless of age.Always plan for the best treatment you can offer.Divide the treatment plan into three sections.Be considerate of your patients’ finances.Snippets:0:00 Introduction.2:27 The dilemma between helping patients and making business out of them.10:39 Patients deserve the best, no matter their age.13:40 How to talk to patients about their treatment plan.18:32 Divide your treatment plan into three.22:56 Don't sacrifice quality for money.29:46 Final thoughts. Dr. Marco Brindis Bio:Dr. Marco Brindis is the chairman of the Prosthodontics Department of Louisiana State University, where he also maintains an intramural restorative practice devoted to esthetics and implants with an interdisciplinary approach. He earned his DDS from the Universidad Intercontinental in Mexico City in 1998, completed a Preceptorship in Dental Implants at the Universidad Intercontinental in 1999, a Preceptorship in Dental Implants at the Dental School at the UT Health Science Center in San Antonio in 2002, and a Surgical Implant Fellowship at the Biotechnology Institute in Vitoria, Spain, in 2003. He earned his Certificate in Prosthodontics at LSU School of Dentistry in the Department of Prosthodontics in 2007, then completed the Esthetic and Occlusion...
Whether you like it or not, digital dentistry is the future. To help you embrace rather than fear this change, Kirk Behrendt brings back Dr. John Cranham, co-founder of Cranham Culp Digital Dental, to explain how he is doing the best dentistry of his career at the age of 63. High-level dentistry requires high-level technology! To learn how a digital workflow will improve your dentistry, listen to Episode 714 of The Best Practices Show!Learn More About Dr. Cranham:Send Dr. Cranham an email: jcranham@mac.com Join Dr. Cranham on Facebook: https://www.facebook.com/john.c.cranhamFollow Dr. Cranham on Instagram: https://www.instagram.com/johnccranhamddsLearn more about Cranham Culp Digital Dental: https://www.ccdigitaldental.comMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 714: https://www.youtube.com/@actdental/videosMain Takeaways:Embrace digital. There is no need to fear it.Digital will make your dentistry better and more efficient.Visualize how you want to implement digital into your practice.Block out time to learn, teach, and implement digital into your practice.Get involved with digitally oriented labs and utilize tools such as TeamViewer.Snippets:0:00 Introduction.2:09 Dr. Cranham’s background.5:35 The latest trends with digital.9:45 Are many dentists adopting digital?12:10 Build a relationship with labs.16:58 Carve out time for important things.21:52 Be clear and aligned on vision.23:18 Potential downsides to digital.26:51 The future of digital.30:58 Final thoughts.33:13 About Cranham Culp Digital Dental and how to get in touch.Dr. John Cranham Bio:Dr. John C. Cranham is a highly respected and renowned dentist in Chesapeake, Virginia. At his state-of-the-art office, he delivers unsurpassed general dentistry, cosmetic dentistry, and restorative dentistry, including TMJ therapy and dental implant services. He uses his vast experience and expansive knowledge to create healthy,...
713: 60 Minute Mastery: Time Efficiency for Hygienists – Miranda Beeson & Michelle WakemanDo your hygienists complain about not having time? Are they constantly behind at every appointment? Don't blame them — blame your systems! To show that 60 minutes IS enough time, Kirk Behrendt brings back Miranda Beeson and Michelle Wakeman, two of ACT’s amazing coaches, with a framework to help you master the hygiene workflow. To learn how to take control of your time, listen to Episode 713 of The Best Practices Show!Learn More About Miranda and Michelle:Send Miranda an email: miranda@actdental.com Send Michelle an email: michelle@actdental.com Follow Miranda and Michelle on ACT’s Instagram: https://www.instagram.com/actdentalSend Gina an email: gina@actdental.com Learn More About ACT Dental:Watch the entire webinar here: https://www.actdental.com/109ACT’s website: https://www.actdental.comACT’s Instagram: https://www.instagram.com/actdentalACT’s YouTube: https://www.youtube.com/actdentalACT’s Facebook: https://www.facebook.com/actdentalACT’s LinkedIn: https://www.linkedin.com/company/3137520/admin/feed/posts/ACT’s Twitter: https://twitter.com/actdentalMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 713: https://www.youtube.com/@actdental/videosWatch The Profitable Hygiene Equation webinar:
712: How Did This All Begin & How Did You Get Here? – Dr. Dennis HartliebIn this special crossover episode, the tables are turned! Kirk Behrendt is interviewed on the Dental Online Training Sharecast, a podcast by Dr. Dennis Hartlieb, founder of Dental Online Training. Kirk shares everything from his early years, the origins of ACT Dental, and his thoughts on the current state of dentistry. To learn more about Kirk and hear his great advice on dentistry and life, listen to Episode 712 of The Best Practices Show!Learn More About Dr. Hartlieb:Send Dr. Hartlieb an email: hartliebdds@dothandson.com Join Dr. Hartlieb on Facebook: https://www.facebook.com/DennisHartliebDDSFollow Dr. Hartlieb on Instagram: https://www.instagram.com/hartliebddsLearn more about Dental Online Training: https://www.dothandson.com/homeRegister for DOT’s Study Club: https://www.dothandson.com/mentorshipRegister for DOT Fest (June 6-8, 2024): https://www.dothandson.com/dot-festView more on DOT’s YouTube: https://www.youtube.com/@DentalOnlineTrainingListen to the DOT Sharecast: https://www.dothandson.com/dot-sharecastMore Helpful Links for a Better Practice & a Better Life:Watch the video version of Episode 712: https://www.youtube.com/@actdental/videos Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Read Traction by Gino Wickman: https://benbellabooks.com/shop/tractionMain Takeaways:Surround yourself with people who inspire and energize you.Take risks and make mistakes while you're young.Working evenings and weekends is dumb.Establish your core values ASAP.Develop great systems...
711: Why Gross Production is the Worst Metric for Dentists – Dr. Barrett StraubA big part of having a better practice and a better life is understanding your numbers. But if you focus on the wrong ones, it can destroy your business! Gross production is one of the worst metrics for dentists, and Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to explain why it doesn't tell the whole story of your practice. To learn about the metrics that truly matter and how to use them to plan your best life, listen to Episode 711 of The Best Practices Show!Learn More About Dr. Straub:Email Dr. Straub for ACT’s Capacity Tracker: barrett@actdental.com Join Dr. Straub on Facebook: https://www.facebook.com/barrett.d.straubFollow Dr. Straub on ACT’s Instagram: https://www.instagram.com/actdentalMore Helpful Links for a Better Practice & a Better Life:Watch the video version of Episode 711: https://www.youtube.com/@actdental/videosSubscribe to The Best Practices Show: 
710: Mastering the Hand-Off; 1 Move With Big Impact – Michelle WakemanAre you ever at the doctor’s office and feel like no one is listening? That could be happening in your own dental practice! One solution is the hand-off, an important element in your practice. Kirk Behrendt brings in Michelle Wakeman, one of ACT’s amazing coaches, to explain what it is and how to do it right so that your patients have a great experience at each visit. To learn the recipe for an excellent hand-off, listen to Episode 710 of The Best Practices Show!Learn More About Michelle:Send Michelle an email: michelle@actdental.com Follow Michelle on ACT’s Instagram: https://www.instagram.com/actdentalSend Gina an email: gina@actdental.com More Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: a...
709: The Why’s and Y’s of Zirconia – Dr. Shashikant SinghalHow much do you know about zirconia? If zirconia is still a mystery, don't miss this episode! Kirk Behrendt brings in Dr. Shashikant Singhal, Director of Education & Professional Services at Ivoclar, to explain the different types of zirconia, its properties, and what dentists get wrong when using this material. To improve how you craft your dental masterpiece, listen to Episode 709 of The Best Practices Show!Learn More About Dr. Singhal:Follow Dr. Singhal on Instagram: https://www.instagram.com/drshashi_singhalLearn more about Ivoclar: https://www.ivoclar.com/en_usRegister for Ivoclar Academy: https://www.ivoclar.com/en_us/academy/about-the-academyMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Main Takeaways:Not all zirconia is the same.Learn the properties of 3Y, 4Y, and 5Y.Know the appropriate uses for each zirconia type.Zirconia is strong — but each type has its limitations.Snippets:0:00 Introduction.1:32 Dr. Singhal’s background.2:22 The background of zirconia.4:01 The three types of zirconia and GT technology.9:05 Color, explained.11:33 Strength and reliability, explained.14:04 Accuracy, explained.17:06 The importance of beauty.18:12 The importance of strength.20:26 What people get wrong about zirconia.21:45 The future of zirconia.23:28 Final thoughts.24:50 Learn more about Ivoclar and get in touch with Dr. Singhal.Dr. Shashikant Singhal Bio:Dr. Shashikant Singhal, BDS, MS, has diverse work experience spanning over a decade, and has held various positions in different organizations. He started his career as an intern at the College of Dental Sciences in 2008. In 2009, he worked as a graduate assistant at the UAB School of Dentistry, and also served as a supervisor at the UAB School of Public Health. In 2012, he joined the University at Buffalo's School of Dental Medicine as a materials research dentist. From 2012 onwards, he has been associated with Ivoclar NA, where he has held multiple roles including clinical specialist, manager of professional services, and director of professional services. He currently serves as the director of education and professional...
708: PPO Independence: Turn ‘Do You Take My Insurance?’ Into a Winning Conversation! – Ariel Juday & Christina ByrneWhether you're fee-for-service or PPO, patients will ask the dreaded question, “Do you take my insurance?” If you're struggling to give a great answer, don't miss this episode! Kirk Behrendt brings back Ariel Juday and Christina Byrne, two of ACT’s amazing coaches, with tips to improve your communication, verbal skills, and understanding of dental insurance. To learn how to have a winning insurance conversation, listen to Episode 708 of The Best Practices Show!Learn More About Ariel and Christina:Send Ariel an email: ariel@actdental.com Send Christina an email: christina@actdental.com Send Gina an email: gina@actdental.com Follow Ariel and Christina on ACT’s Instagram: https://www.instagram.com/actdentalMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Main Takeaways:Have a strong understanding of the dental insurance process and benefits.Get your team aligned on how to answer the dental insurance question.Remember that patients like their insurance. Don't knock it down.Know which key words and phrases to use and to avoid.Never assume you know what patients are asking.Use open-ended questions.Snippets:0:00 Introduction.1:26 ACT’s To The Top Study Club and BPA.6:25 Why this is an important topic.8:23 The patient engagement cycle in a dental office.10:18 Know the basics of dental insurance.19:06 Understand the insurance process.23:15 Don't shoot down patients’ insurance plans.27:49 Benefits of non-participation.31:47 How to educate and talk to patients about dental insurance.38:48 Q&A: If insurance downgrades, can you collect the difference?40:19 Out-of-network and non-participating provider, explained.41:00 Pros and cons of being a non-participating provider.43:49 Q&A: Bill everything to insurance, whether it’s covered or not.44:51 Reserve time in team meetings to review the basics.46:26 Key phrases to use: Dental benefits.47:30 Key phrases to use: Insurance-friendly practice.52:06 Key phrases to use: Feel, felt,...
707: Why the Road Ahead for Dentists is Amazing – Dr. Barrett StraubIf you want a great life as a dentist, you need a great dental practice. To help you take your first steps toward a better life, Kirk Behrendt brings back Dr. Barrett Straub, ACT’s CEO, to showcase their new membership program, the Best Practices Association. Join today and transform your practice! To earn more, stress less, and start enjoying your days at work, listen to Episode 707 of The Best Practices Show!Learn More About Dr. Straub:Send Dr. Straub an email: barrett@actdental.com Join Dr. Straub on Facebook: https://www.facebook.com/barrett.d.straubFollow Dr. Straub on ACT’s Instagram: https://www.instagram.com/actdentalMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaJoin ACT’s To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Main Takeaways:Learn the key principles of a better practice, better life.Understand the importance of creating margin.Your team — not your patients — come first.Time is the new rich. Stop being so busy.Join ACT’s BPA today!Snippets:0:00 Introduction.1:26 About ACT’s Best Practices Association.5:04 Why dentistry is a noble profession.9:22 The Better Practice, Better Life movement, explained.15:06 Foster great community with BPA.18:33 Why dentists are working more and making less.23:49 Important statistics to know.26:04 You don't need to be everyone’s dentist.27:50 Set up the right systems with help from BPA.29:15 Why you should “own your job”.32:49 Margin, explained.35:03 Time is the new rich.37:27 Improve your life first to impact others’ lives.42:16 What to expect being a BPA member.Dr. Barrett Straub Bio:Dr. Barrett Straub practices general and sedation dentistry in Port Washington, Wisconsin. He has worked hard to develop his practice into a top-performing, fee-for-service practice that focuses on improving the lives of patients through dentistry.A graduate of Marquette Dental School, Dr. Straub’s advanced training and CE includes work at the Spear Institute, LVI, DOCS, and as a member of the Milwaukee Study Club. He is a past member of the Wisconsin Dental Association Board of Trustees and was awarded the Marquette Dental School 2017 Young Alumnus of the Year. As a former ACT coaching...
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