Claim OwnershipMedical Money Matters with Jill Arena
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Who is this podcast for? It's for you if you: Lay awake at night wondering if your medical practice is doing well financially, or if you are concerned about your insurance contracts or your reimbursement, or if you worry about being embezzled. Do you want a big piece of new equipment, but are not sure it's a wise purchase, or do you shudder every time a financial question comes up? Join Jill Arena, CEO of Health e Practices and other healthcare industry experts as they demystify the business of outpatient medicine in this weekly podcast.
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Send us a text When Washington shuts its doors, your practice can’t afford to blink. What happens when Medicare payments slow—or telehealth rules vanish overnight? Welcome to Medical Money Matters. If you’re like most medical group leaders, your attention is already divided between patients, staff, regulations, and operations. Add a federal government shutdown to that mix, and suddenly you’re facing a silent threat to your cash flow, your staffing, and the systems you count on to deliver care...
Send us a text Debt makes most doctors nervous. But what if avoiding financing is actually holding your practice back? Welcome to Medical Money Matters, the podcast where we tackle the intersection of medicine, money, and management—helping you run your practice like the business it is. Today, we’re diving into a topic that physicians often avoid but can’t afford to ignore: debt and financing for medical practices. If the very mention of debt makes your stomach turn, you’re not alone. Most ph...
Send us a text What’s the real cost of not growing your practice when the time is right? Spoiler alert: it’s more than just lost revenue. Welcome to Medical Money Matters. Today’s episode tackles something many practice leaders know they should think about—but often push to the bottom of the to-do list: when and how to scale your medical practice. Now, if you’re a physician or practice administrator, your day is already full. You’re seeing patients, solving staffing problems, reviewing financ...
Send us a text What if your most complex visits were being paid as basic ones—and no one on your team even noticed? That’s not a hypothetical. It’s happening right now. Today we’re talking about something that could be quietly draining your revenue, hurting your bottom line, and going completely unnoticed by your billing team: automatic downcoding of high-level E/M visits. This is a new policy from Cigna, and they're not alone. Other major payers—including UHC—are doing the same thing. And th...
Send us a text You've got two leaders at the helm - one knows the medicine, the other knows the business. Sounds like a dream team, right? But what happens when they're not on the same page? Welcome to Medical Money Matters. Today we're diving into the art and science of clinical-administrative dyads - those essential partnerships that drive medical groups forward. When they work, they create clarity stability, and strength. When they falter, things get messy—fast. Whether you're a CEO paired...
Send us a text Picture this: you're finalizing your residency, or you've spent years in practice and you're finally ready to strike out on your own. You have this forward-thinking amazing vision—a practice that reflects how you want to deliver care. A place built for patients, for community, perhaps for innovation. It’s exciting. But here’s the truth: owning your own practice isn’t just about medicine—it’s about running a business. And that means you need a roadmap that’s complete, accurate, ...
Send us a text Join me for a compelling conversation with leadership development expert, Laurie Baedke, FACHE, FACMPE where we unpack what Mentorship, Sponsorship and Coaching can mean to a medical group's bottom line. Laurie draws from her experience as a leadership development program founder, author, and international speaker as she shares with us the reasons why medical groups should double down on developing their teams, and building bench strength. In a time where margins are bein...
Send us a text Welcome to the Medical Money Matters Podcast, brought to you by Health e Practices—where we explore smarter ways to manage the business side of medicine, without losing sight of why we’re here: to provide excellent care. Today’s episode might make you a little uncomfortable—and that’s a good thing. We’re talking about revenue that slips through your fingers every single day. And here’s the truth: if you’re not watching your revenue cycle closely, you’re very likely seeing patie...
Send us a text Welcome back to Medical Money Matters. I’m Jill Arena, and I’m so glad you’re here with me for this very special edition of the podcast. Today, I’m beyond excited to introduce something that’s been in the works for over three and a half years—a course that I truly believe can transform the way physicians engage with the business side of medicine. This is Physician’s Edge: Mastering Business and Finance in Your Medical Practice. It’s an online, on-demand course designed to give ...
Send us a text You walk into the office and feel it right away—something’s off. A nurse is giving the front desk the silent treatment, one of your physician partners is avoiding eye contact, and the clinic administrator looks like they’re about to quit on the spot. And yet… no one says anything. Everyone keeps moving, business as usual. Sound familiar? Welcome back to Medical Money Matters, the podcast where we talk about the business side of medicine—without losing sight of the p...
Send us a text Imagine this: It’s July 2026, and your front desk is fielding a wave of calls from patients who've just lost their insurance coverage. Some are angry. Some are confused. And some are simply disappearing from your schedule altogether. At the same time, reimbursements are getting tighter, eligibility verifications more complicated, and your once-predictable payer mix is in freefall. Welcome to the new healthcare landscape under the One Big Beautiful Bill Act—a sweeping piec...
Send us a text It’s early August. Your waiting room is half-empty. The phones are unusually quiet. And your front desk staff is asking the question you’ve heard every summer: “Is it always this slow?” Welcome to the summer doldrums. If you’ve led or worked in a clinic for any length of time, you know what I’m talking about. The summer months, particularly June through August, often bring a natural lull in patient volume—especially in outpatient settings like primary care, pe...
Send us a text Today, more than ever, it is critical for medical group leaders to think like a CEO - adopting business strategy, delegation skills and long term vision that ensures that the practice thrives decades from now. We are facing industry consolidation, margin pressure, burnout and evolving reimbursement models. That's why leadership born of strategic clarity matters now, more than ever. Please Follow or Subscribe to get new episodes delivered to you as soon as they drop! Visi...
Send us a text Join me for a compelling conversation with national subject matter expert on Revenue Cycle for medical groups, Taya Gordon, MBA, FACMPE, CMOM. She outlines how the revenue cycle department in each clinic needs to come out of the shadows, and into the forefront for physician owners and administrators. We go through why every clinic should have routine "check-ups" for their revenue, or revenue cycle assessments, and exactly what physician owners and leaders should be lookin...
Send us a text Today’s episode is a conversation many private practice owners are either having—or avoiding: “Should I sell to private equity?” If you're a physician-owner, chances are you’ve had at least one conversation with a firm interested in buying your practice. Maybe they promised a lucrative buyout, better back-office support, or rapid expansion. Maybe they positioned themselves as the answer to your administrative headaches. It all sounds appealing, especially in a challenging reimb...
Send us a text Today’s episode is for every physician, administrator, and practice leader who's ever asked themselves: “Should we stay independent, or should we align with a larger system?” As hospital and health plan consolidation continues and private equity activity in healthcare grows, independent practices are facing unprecedented pressure. But here’s the thing—staying independent isn’t just possible, it’s essential to a healthy, balanced healthcare system. And for many physicians, it’s ...
Send us a text Today I am joined by Tony Andrade, CPA, who is an expert in finance and accounting for medical groups and hospitals. Tony and I talk about financial metrics that are critical for groups to monitor, and about how and when a group might need an audit and the different types of audits that can be used. We touch a bit on embezzlement, and we wrap by talking about private equity investing in medical groups, and where we see the future of financial wellness is for medical groups.&nbs...
Send us a text What if the most powerful medicine we can offer isn’t a prescription, but peace of mind? For many patients, a visit to the doctor’s office triggers more than just clinical concerns. There’s anxiety. Uncertainty. Sometimes even fear. And not necessarily because of a diagnosis—but because of the entire experience of being a patient in a complex, often intimidating environment. As we said in our last episode, we enter our clinical facilities every day, and the experience is famili...
Send us a text What’s the first impression your patients get of your practice? Spoiler alert—it’s not your clinical expertise. It’s not the credentials on the wall. It’s not the sophisticated EHR system you’ve invested in. It’s not even your outcomes data—at least not initially. The first impression starts the moment someone steps through your doors, and it’s rooted in an often-overlooked space: your waiting room. Or should I say, what we used to call a waiting room. Today, we’re diving into ...
Send us a text What would happen if we valued our patients' time as much as they value ours? Take a moment with that question, because it’s not rhetorical. It's the starting point for a profound shift in how we deliver care, structure operations, and engage with our communities. In a healthcare system increasingly shaped by convenience, accessibility, and consumer expectations, the simple act of respecting time—your patients’ time—can become the differentiator that sets your practice apart. T...
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