The Payroll Podcast

Payroll leadership and career visibility aren't about self-promotion, they're survival. Payroll professionals connect with people through life's most sensitive moments: births, deaths, marriages, financial struggles. Yet many fell into the role, and few are resourced for what it demands. In this episode, Nick Day explores why payroll career visibility matters and how strategic leaders stop being invisible. Your organization's trust depends on it.In this episode of @thepayrollpodcast, Nick Day, CEO of JGA Recruitment, sits down with Jody Cox, Founder of the Payroll Support Network, to ask what payroll needs to become next and why visibility might be the missing piece.This is not just a conversation about community. It is a conversation about what happens when a profession stays quiet for too long, financial wellbeing left untapped, salaries left undiscussed, talent left to fall in rather than choose in. Jody and Nick explore why payroll is under resourced for the strategic role it is being asked to play, why teams are working extra hours every week, and why hidden salaries and diluted job titles are quietly devaluing payroll expertise.They also cover the Payroll Support Network's accreditation concept for employers, the difference between coaching and mentoring, why payroll careers can progress faster than finance or HR, and the payroll paradox, the idea that the precision making payroll excellent is the same trait holding it back from being seen.It is not just about processing pay accurately.It is about the confidence, community, and visibility payroll professionals need to be valued for it.And if you have ever felt invisible doing this job, this episode is for you.Whether you are a payroll professional working in isolation, a leader trying to build a stronger case for resourcing your team, or someone who never considered payroll as a career, this episode will change how you see one of the most important functions in any organization.This episode is sponsored by DeelManaging a global team is complex, Deel makes it simpler with payroll, HR, IT, and compliance all in one place. That's why over 35,000 businesses trust Deel to hire, pay, and manage their teams worldwide.See how Deel works at https://www.deel.com/nickday Guest and Host:Connect with Jody Cox: https://www.linkedin.com/in/jodycoxpsn/Payroll Support Network: https://www.payrollsupportnetwork.co.uk/?utm_source=chatgpt.comConnect with Nick Day: https://www.linkedin.com/in/nickday/Find your ideal payroll candidate with our job vacancy system: https://jgarecruitment.ck.page/919cf6b9eaSign up to the Payroll Podcast Newsletter: https://jgarecruitment.ck.page/23e7b153e7Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!Enjoyed this? Check out our sister podcast @thehrldpodcast for more great content!Timestamps:(00:01) Introduction: What Should Payroll Become Next?(02:11) What Payroll Really Means: Beyond the Numbers(04:04) Financial Wellbeing: Where Payroll's Responsibility Begins(07:40) Becoming Strategic: The Resourcing and Skills Gap(13:26) Quick Wins: Practical Financial Wellbeing in Action(15:43) Outdated Titles: Why Job Descriptions No Longer Fit(19:43) Inside PSN: The Mentorship That Became a Movement(27:16) The PSN Standard: Accrediting Employers Who Get It Right(29:12) Salary Transparency: Benchmarking Fair Pay(36:26) Falling In vs Choosing In: Payroll's Career Story Problem(44:31) The Payroll Paradox: Precision vs Visibility(50:19) Payroll Vault: Career Advice, Predictions, and Final Takeaways

In this episode: Payroll process documentation and payroll compliance | Adi Klevit, Founder and CEO of Business Success Consulting Group, with Nick Day.How much of your payroll operation would disappear if your most experienced payroll person left tomorrow?On The Payroll Podcast, Nick Day speaks with Adi Klevit about payroll processes, key person risk, business continuity and why businesses should understand and improve a process before automating it.This episode is sponsored by Deel. Managing a global team is complex. Deel makes it simpler with payroll, HR, IT and compliance all in one place. That's why over 35,000 businesses trust Deel to hire, pay and manage their teams worldwide. See how Deel works at www.deel.com/nickdayABOUT THIS EPISODECritical payroll knowledge often sits with experienced employees rather than in documented procedures. That can become an operational risk when someone leaves, the business grows, a system changes or the organisation tries to automate.Adi Klevit, Founder and CEO of Business Success Consulting Group, joins Nick to discuss documenting payroll processes, reducing dependency on individual knowledge, improving handoffs and controls, and preparing payroll for AI and automation.Adi shares a real example of documented procedures helping a team complete payroll after a key employee left, alongside practical advice for payroll leaders who need to start building a Payroll Playbook.KEY TAKEAWAYS• Identify the process that would stop payroll being released if one person were unavailable.• Document the decisions, exceptions and important information that are not obvious from the software alone.• Fix and simplify a workflow before introducing AI or automation.• Make processes easy to find, understand, follow and maintain.• Use automation to reduce repetitive work and create more time for employee support, analysis and strategic work.ABOUT ADI KLEVITAdi Klevit is Founder and CEO of Business Success Consulting Group. Her work focuses on process documentation, process improvement, knowledge transfer and building systems that scale.LINKSBusiness Success Consulting Group: https://bizsuccesscg.com/Connect with Adi Klevit on LinkedIn: https://www.linkedin.com/in/adiklevit/Book a free process mapping session: https://calendly.com/meetwithadi/free-process-mapping-sessionConnect with Nick Day on LinkedIn: https://www.linkedin.com/in/nickday/JGA Recruitment opportunities: https://jgarecruitment.ck.page/691ee4537eThe HR L&D Podcast: https://www.youtube.com/@thehrldpodcastCHAPTERS00:00 What happens if your best payroll person leaves?01:44 What does payroll mean?02:28 What a process specialist sees in payroll05:40 When payroll knowledge lives in someone's head06:38 A real example of key person risk09:11 The hidden complexity of spreadsheets09:58 Why AI cannot fix a broken process13:10 Understand, document and optimise the workflow13:55 Making time for process documentation15:50 Why documentation needs a clear purpose19:40 Making process documentation a decision21:09 The cost of putting documentation off21:56 How documented processes helped a business scale25:03 Process documentation can reveal wider business risks39:04 Will AI document processes itself?42:22 Why human judgement becomes more valuable43:10 Using automation to give payroll teams time back44:22 Free process mapping session45:11 The Payroll Vault46:03 The one process to document first46:25 Final takeaways47:37 Guest closing wordsEnjoyed this episode? Follow or subscribe to The Payroll Podcast and share it with a payroll leader who needs to hear this conversation.#ThePayrollPodcast #Payroll #PayrollProcessDocumentation #PayrollCompliance #PayrollSOPs #PayrollAutomation #AIinPayroll #PayrollRisk #BusinessContinuity #ProcessImprovement #PayrollTransformation #PayrollLeadership #OperationalExcellence #AdiKlevit #NickDay

Payroll Question Time returns with a packed discussion on the issues facing payroll professionals, employers and HR leaders.Hosted by Steve Yardley of JGA Recruitment, this episode brings together an expert panel to discuss the latest developments in payroll, employment law and compliance, including what could be coming in the Budget.We're joined by Steve Yardley (JGA Recruitment Group), Mathew Akrigg (CIPP), Jeni Morris (Minimum Wage Specialists), Karen Thomson (Armstrong Watson), Simon Parsons (SD Worx), Sam Mann (Armstrong Watson) & Richard George (MHA).In this episode, the panel explores:• Budget predictions: What could upcoming announcements mean for tax thresholds, National Minimum Wage rates and employers?• Employment Rights Act: Key changes on the horizon and what businesses should be preparing for.• Working time and National Minimum Wage: Why accurate records matter and how employers can demonstrate compliance.• Digital evidence and investigations: How working patterns, laptop activity and other business records could be used to corroborate working hours.• Worker status: The challenges of distinguishing between employed, worker and genuinely self employed status.• Holiday pay: Why incorrect calculations and outdated approaches remain a concern, particularly for irregular workers.• The Fair Work Agency: The potential implications for employers, payroll teams and compliance.The panel shares practical experience, professional insight and differing perspectives on the issues shaping the future of payroll.Watch the full discussion and share your thoughts in the comments. Which of these developments do you think will have the biggest impact on payroll teams?Subscribe for more conversations with the people shaping payroll, HR and employment practice.🌐 Stay ahead of the global payroll curve with insights on AI, strategy, earned wage access, wellbeing, DEI and more. Perfect for payroll professionals and global payroll leaders looking to embrace the future and enhance their strategies.👉 Subscribe now and help raise the profile and drive the future evolution of payroll!👉 Need Payroll Staff? Contact Payroll Recruitment Agency, JGA Recruitment - www.jgarecruitment.com / [email protected]👉 Want to be a guest on the show? Email [email protected]: www.jgarecruitment.com#Payroll #PayrollProfessionals #EmploymentLaw #HR #NationalMinimumWage

Imagine approving a payroll that has been calculated perfectly, only for millions in salaries and taxes to leave your control in a spreadsheet that can be downloaded, edited and emailed. For thousands of organisations, that is still how payroll payments work, and Jonny Nash believes it is time the global payroll profession declared war on the bank file and rethought payroll payment security.In this episode of @thepayrollpodcast Nick Day, CEO of JGA Recruitment, sits down with Jonny Nash, Global Head of EOR, Payroll and Pensions at Navro, to unpack what really happens between payroll approval and payday. From employee data sitting on desktops and GDPR exposure in finance teams to bank details that are never validated until the bank rejects the file, Jonny explains why the calculation is rarely the problem and the payment so often is.The conversation also dives deep into the hidden complexity of statutory and tax payments in global payroll, from Spain's approved bank rules to Singapore's GIRO requirements, and why one US manufacturer paid more than $50 million in late tax payment fines. It also covers how to win over security and IT teams, why first-time right payments matter as much as first-time right payroll, and how to start modernising payroll payment infrastructure one country at a time.It is not pay and pray.It is not just gross-to-net.It is end-to-end payroll.Jonny shares how documenting the end-to-end payment process, validating bank details at the point of entry and choosing partners who genuinely understand payroll payments can cut manual touch points, fraud risk and costly penalties. Whether you lead payroll, HR or finance, this episode will change how you measure payroll accuracy and why the journey from approval to confirmed payment belongs at the top of your agenda.This episode is sponsored by Deel. This episode is additionally sponsored by NavroManaging a global team is complex, Deel makes it simpler with payroll, HR, IT, and compliance all in one place. That's why over 35,000 businesses trust Deel to hire, pay, and manage their teams worldwide.See how Deel works at https://www.deel.com/nickdayGuest and Host:Connect with Jonny Nash: https://www.linkedin.com/in/jonathonnash/Explore Navro: www.navro.comExplore Navro Workforce and global payroll payments: https://navro.com/solutions/navro-workforceConnect with Nick Day: https://www.linkedin.com/in/nickday/Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/691ee4537eStay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!Enjoyed this? Check out our sister podcast @thehrldpodcast for more great content!Timestamps:(00:00) Introduction: Declaring War on the Bank File(01:33) What Does Payroll Mean to Jonny Nash?(04:52) The Calculation Was Fine, the Payment Was the Problem(09:55) Redefining Clean Data: Validating Bank Details at Point of Hire(12:52) From First-Time Right Payroll to First-Time Right Payments(17:28) How Integrated Payments Replace the Bank File(21:07) Why Bank Files Won't Disappear Overnight(24:55) Security Exemptions and Documenting the End-to-End Process(27:39) When Protecting a Legacy Process Becomes the Bigger Risk(36:50) Authority Payments: The Hidden Ugly Duckling of Payroll(40:21) How to Migrate Payroll Payments Without Risking Payday(46:48) The Payroll Vault: Predictions and Final Takeaways

Most conversations about on-demand pay stop in the same place. Employees want their money sooner, employers want to hold onto cash for longer, and an app sits somewhere in the middle. But a product that only moves payday forward will never fix the real problem, and a system that judges people on credit scores alone will keep shutting out those with stable jobs. Behind every early pay request lies a much bigger question about what payroll data could make possible.In this episode of @thepayrollpodcast, Nick Day, CEO of JGA Recruitment, sits down with Nico Simko, Co-Founder and CEO of Clair, to explore how on-demand pay really works, what it takes to deliver it responsibly, and why payroll could be the key to fairer, cheaper credit for working people.This is not just a conversation about early wage access. It is a look at what payroll is becoming, a source of trusted data, a home for financial services, and the place where credit finally connects to the workplace. Nick and Nico unpack why some US states treat on-demand pay as lending, why Clair chose to get licensed in every state, and why countries like Brazil already repay around 30% of credit through payroll.They also cover how Clair reached 330,000 businesses in about two years by embedding inside payroll systems, why access is free by default with one flat fee for instant pay, and why it is capped at 35% of net pay to avoid debt traps.It is not just about getting paid sooner.It is about using payroll to open the door to fairer credit.And if you still think on-demand pay is just a nice-to-have employee perk, this episode will change your mind.Whether you are a payroll leader weighing up an on-demand pay provider, a payroll vendor deciding how to build it into your platform, or someone curious about where payroll and financial services are heading, this episode will show you exactly what to look for.This episode is sponsored by Deel. This episode is additionally sponsored by Clair.Managing a global team is complex, Deel makes it simpler with payroll, HR, IT, and compliance all in one place. That's why over 35,000 businesses trust Deel to hire, pay, and manage their teams worldwide.See how Deel works at https://www.deel.com/nickday Guest and Host:Connect with Nico Simko: https://www.linkedin.com/in/nsimko/ Explore Clair: https://getclair.com/ Connect with Nick Day: https://www.linkedin.com/in/nickday/ Find your ideal payroll candidate with our job vacancy system: https://jgarecruitment.ck.page/919cf6b9ea Sign up to the Payroll Podcast Newsletter: https://jgarecruitment.ck.page/23e7b153e7 Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!Enjoyed this? Check out our sister podcast @thehrldpodcast for more great content!Timestamps: (00:00) Introduction: When Payday Doesn't Match the Bills(03:03) Nico's Story: Employed but Refused Credit(06:08) Is On-Demand Pay a Form of Credit?(12:03) Why Payroll Is the Future of Financial Services(14:34) What Makes Clair Different(17:16) From Zero to 330,000 Businesses in Two Years(20:32) Building Credit and Transparent Pricing(22:05) How Payroll Data Can Help Employees(27:55) The 35% Cap: Avoiding Debt Traps(30:16) The Employer Experience and Why Clair Embeds(39:13) Advice for Payroll Leaders(47:10) The Payroll Vault and Closing Thoughts