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Tech Whisperers: Inside the Playbooks of the Best Digital Leaders
Tech Whisperers: Inside the Playbooks of the Best Digital Leaders
Author: Ouellette & Associates
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Tech Whisperers: Inside the Playbooks of the Best Digital Leaders, is a podcast for CxOs and industry leaders looking to hear conversations that unpack the leadership philosophies, decision making thought processes and unique expressions that differentiate the best. If you’re looking to gain an edge, instill new mindsets, and move out of your comfort zone, you’ve found the right community.
Welcome to Tech Whisperers!
Welcome to Tech Whisperers!
91 Episodes
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What does it take to lead technology at enterprise scale in a world defined by AI, ambiguity, and nonstop disruption?That’s one of the big questions we’re exploring in this episode with guest Mojgan Lefebvre, EVP and Chief Technology & Operations Officer at Travelers. Since joining the property casualty insurer in 2018, Mojgan has been the driving force behind its digital and operational transformations, modernizing core platforms, strengthening customer experience, and enabling business growth through technology.Mojgan’s professional journey spans senior leadership roles across insurance, healthcare, consulting, and technology, with a perspective that’s been informed and expanded by her board experience and her passion for developing future-ready talent. From leaving Iran at 19 to leading a 15,000-person global tech and ops organization, she shares how her leadership philosophies were forged long before she ever held a title and why a human-centered approach to AI is the way forward.Connect with Mojgan: https://www.linkedin.com/in/mojganlefebvreTravelers: https://www.travelers.com/Tune in for practical insights from Mojgan’s playbook, including:The keys to fast execution at enterprise scaleLeadership skills necessary for leading enterprise transformationHow to balance innovation with optimizationUsing technology to improve customer experienceThe mindset and skillset for leading during transformationFeaturing submitted questions from:Shelia Anderson, EVP, Chief Information & Digital Officer, Unum, Episode 87 GuestMarc Wood, CIO, Berkshire Hathaway SpecialtyJason Galvin, SVP & CIO, Personal Insurance, TravelersKamalesh Dwivedi, President & Partner, 3LinesChristine Kalla, EVP & General Counsel, TravelersAndreas Wetterwald, Chief Data & Analytics Officer, TravelersKevin De Sa, SVP & CIO, Business Insurance, TravelersJames McGlennon, EVP & Global CIO, Liberty Mutual (ret)
There are leaders who understand technology, and there are leaders who understand people, but when someone comes along who truly masters both, incredible things start to happen. Shelia Anderson, EVP and Chief Information & Digital Officer at Unum, is one of those rare and special leaders. A four-time CIO and Hall of Fame inductee, Shelia has built a career defined by transformation, resilience, and developing others. In this episode, we are unpacking Shelia’s playbook to learn about: Leading enterprise-scale transformationsRecognizing when it’s time to step into a new environmentLeading human-centered AI integrationAttracting and retaining top talentBeing a leader people want to follow even—and especially—in moments of high accountabilityFeaturing submitted questions from:James McGlennon, EVP & Chief Information Officer (Ret.), Liberty MutualMojgan Lefebvre, VP & Chief Technology & Operations Officer, TravelersMatt Keane, VP Data Science & AI, Enterprise Value Stream Builder, Head of InnovationKelley Kage, SVP & Chief Information Officer, Employers InsuranceAndrew Walker, Chief Customer Operations Officer, Unum Group
In this episode, we are sitting down with Keith Ferrazzi, bestselling author of Never Eat Alone and Never Lead Alone, to talk about what leadership, teamship, and trust really look like in an AI-driven world, and how to strengthen relationships by embracing candor.Drawing on his research and insights as well as strategies and tools from his books, Keith is opening up his playbook to share how leaders can stop thinking about AI in silos. We’ll explore the secrets to growing meaningful professional relationships, building high-performing teams, and leading in today’s dynamic and interconnected business environment.Connect with Keith: https://www.linkedin.com/in/keithferrazzi/Ferrazzi Greenlight: https://ferrazzigreenlight.com/Never Eat Alone: https://a.co/d/cOdJlPx (Amazon Link)Never Lead Alone: https://a.co/d/0ZFWB3a (Amazon Link)Tune in for expert wisdom from Keith, including:How to build high-performing teams in the AI eraThe importance of candor and collaborationThe power of asking the right questionsBuilding and strengthening leadership relationshipsFeaturing submitted questions from:Deepa Soni, CIO, New York Life, Episode 40 GuestLeigh-Ann Russell, CIO & Global Head of Engineering, BNYFrank Congiu, EVP for Human Capital Strategy & Executive Partnerships, Randstad Enterprises Stephanie Kramar, CHRO, L’OréalLisa Buckingham, Global Chief People & Culture Officer, Vialto Partners
In this episode, we are shining the light on a leader whose journey truly plays out like a movie. Sastry Durvasula has one of those rare stories that blends technical mastery, human-centered leadership, and bold reinvention. After starting out as an engineer, his career journey has included leading transformation for a number of big brand organizationizations. He’s now the Chief Operating, Information, and Digital Officer at TIAA, a $1.4 trillion, 100+ year-old financial institution. From film knowledge to navigating AI, uncertainty, and large-scale change, Sastry’s expertise knows no bounds, and now, you’re getting a front-row seat to tap into all of that leadership knowledge and insight.Tune in for expert advice from Sastry’s playbook, including:The challenge of solving yesterday, today, and tomorrow all at onceHow he uses reinvention as a superpowerHow to know when transformation has turned the cornerNavigating decision-making in the fog of uncertainty and leading with convictionFeaturing submitted questions from:Sathish Muthukrishnan, Chief Information, Data, & Digital Officer, Ally, Episode 50 GuestEileen Lash, Chief Administrative Officer, TIAANeal Sample, Chief Digital & Technology Officer, Best BuySwatee Singh, CIO for Data, AI, & Corporate Technology, TIAAYogs Jayapraksam, Chief Technology & Digital Officer, Deluxe
In this era of accelerated disruption, leaders who have the right combination of clarity, courage, and conviction stand apart from the pack. GSK Chief Digital & Technology Officer Shobie Ramakrishnan brings all of that to the table—and then some! With her deep and broad experience in both biotech and hi-tech companies, Shobie has mastered the art of leading at scale, engaging the whole organization in digital transformation, and positioning herself to embrace what the future will bring. As Shobie shows us, the most successful leaders do more than keep up; they play offense. Join us as we unpack her leadership playbook and explore how to show up with purpose, navigate complexity with curiosity, and harness this era of rapid disruption to set our organizations up to thrive.Tune in for tips from Shobie’s playbook, including:How to build organizational agility and speedHow to engage the entire organization in digital transformationThe importance of “white space” for innovationShobie’s approach to talent strategy and development at GSKStrategies for success in the next decadeFeaturing submitted questions from:Diane Schwarz, Group CIO, Smurfit Westrock, Episode 79 GuestKarenann Terrell, Board Director, Technology Advisor, Former CDTO, Episode 48 GuestAdam Uphadyay, SVP & CDTO, Vertex PharmaceuticalsDeborah Waterhouse, CEO, ViiV Healthcare, President of Global Health, GSK
After years of interviews with dozens of incredible digital leaders, we’ve explored countless “answer the call” moments, and as we’ve seen, great leaders don’t rely on luck to receive those calls. They place themselves in the right place at the right time so that when the time comes, they are at the top of the list. Jeanine Charlton, the Chief Technology & Digital Officer at Merchants Fleet, is a perfect example of such a leader. In this episode, we are unpacking Jeanine’s customer-first, business-first executive playbook, which has included having responsibility for a $2 billion P&L and 3,500 people. We’ll explore the power of resilience, the discipline of operational excellence, and the value of mentorship and clear communication in leadership.Tune in for valuable learnings from Jeanine, including:How to lead in high-stakes, high-stress situations with limited time How to communicate with clarity and calmness amid chaosWhat has anchored Jeanine throughout her careerThe key skills and traits that have helped Jeanine achieve sustained successJeanine’s most important advice for women entering tech industriesFeaturing submitted questions from:Ralph Szygenda, Industry Executive & Advisor (Ret.), 2007 CIO Hall of FameKevin Torgerson, Independent Board Director & AdvisorAndi Karaboutis, Board Director of Aon, Perrigo, Savills, Autoliv, Advisory Board of Decagon, iGreenTree.aiKurt Taylor, VP, Client Solutions, Merchants FleetChethana Halasinahalli, Sr Manager IT Applications at ONEOK, Graduate of TechLX Leadership ProgramSamantha Charlton, Entrepreneur, Gym Owner, Personal Trainer
This week, we are shining a light on Mike Anderson, Chief Digital & Information Officer at Netskope, to unpack the mindset and playbook behind his exceptional ability to “lift as he climbs.” Mike’s not your typical tech exec; he’s a business guy in an IT wrapper, someone who’s as comfortable in the boardroom as he is in the scrum room. From his early days at Schneider Electric to helping Netskope go public, Mike shares hard-earned lessons on balancing transformation with operational excellence, reshaping pressure into performance, and leveraging storytelling as a leadership superpower.Tune in for insights from Mike’s playbook, including:The importance of learning the business in your first 90 daysInstilling ambition and helping people aspire to moreSecuring buy-in for bold ideasHow he approaches his dual role leading Netskope’s strategy office and ITLearning from adversity and staying positiveFeaturing submitted questions from:Annette Clayton, Board Director, OshKosh, Nordson, Flash, NXP Semiconductors, & Duke EnergyAmanda Anderson, Senior Director, Integrated Marketing, Digital & Marketing Ops, NetskopeClint Clark, VP, IT Engineering & Architecture, NetskopeDanyel Bischof-Forsyth, Chief Technology & Information Officer, 7 Brew Coffee, Episode #73 GuestAlan Rankin, Mike’s Long Time Friend
This week, we are shining the light on one of the most intentional and inspiring CIOs in the game, Ken Piddington, Chief Digital, Technology, & Integration Officer at RelaDyne. Ken exemplifies what it means to be a leader who teaches, mentors, and communicates with purpose. Over the years, we’ve collected several of his “Ken-isms,” the short, punchy expressions that encompass his leadership philosophy, strategy, and core beliefs. In this episode, we’ll explore these pillars of his leadership playbook and dig into how he uses teaching in his leadership approach, giving you new insights on how to lead transformational change successfully for your organization as well as your people.Tune in for insights from Ken’s career, including:How to balance business results and team development“Anchor the Why”: Ken’s approach to vision and purposeThe relationship between execution and speedCharacter consistency and being the thermostat instead of the thermometerFeaturing submitted questions from:Mohammed ShareefKath Marston, Executive Director, Technology PartnersAlex Pore, Senior Director, Business Integration, RelaDyneStephen Webster, President, CEO, Founder, SIS Holdings Group
Mindy Simon’s path from a Nebraska farm to her current role as Chief Operating Officer of Aon, where she helms a 22,000-person global operation, is anything but conventional—and that's exactly what makes her story so compelling. Mindy’s a great example of how embracing your roots can empower your future, and in this episode, we are shining a light on why she is the kind of transformational leader everyone wants on their team. We’re unpacking Mindy’s transformational leadership playbook, which is built around a people-first mindset, a sharp focus on measurable outcomes, and a rare calmness under pressure. We’ll also explore how she has successfully led in finance, IT, and operations across multiple industries; how she ties technology to business growth; and what it takes to truly deliver value in a fast-moving, data-rich world. Check out Mindy’s Investor Day talk (Jump to 02:17:25 in the video) Tune in for valuable learnings from Mindy’s career, including:Early startup lessons and transformation at ConAgraTying IT investments to measurable business outcomesHow Aon is embedding AI across the client journeyHow and why Mindy applies a people-first mindset to leadingWhy disrupting yourself is better than being disruptedFeaturing submitted questions from:Steve Zerby, Award-Winning CIO, Advisor, Guest for Episode 17Annie Baymiller, CIO, Owens Corning, Guest for Episode 17Greg Case, Chief Executive Officer, AonAndi Karaboutis, 4x Board Director, 3x CIO, Guest for Episode 68
In this episode we’re shining the light on the leadership superpowers and industry impact of Diane Schwarz, Group CIO of Smurfit Westrock, a global leader in sustainable packaging. Diane’s leadership style is a unique blend of calm confidence, strategic clarity, and operational excellence that turns traditional roles inside out. You’ll hear why those around her refer to her not just as a CIO but as a Chief Integration Officer, Chief Inspiration Officer, Chief Innovation Officer, and more.We will unpack how Diane masterfully led the IT integration of two global giants, and we’ll dig into her philosophies on listening deeply, mentoring with intention, and showing up with authenticity and vulnerability.Tune in for insights and wisdom from Diane’s journey, including:The power of clarity and assigning decision-making ownershipHow duct tape can make you a better listenerThe art of reading a room and unlocking team dynamicsHer approach as a Chief Instigation Officer and “going where the water doesn’t flow”Featuring submitted questions from:Nari Thouda, CIO, Johnson Controls Federal SystemsKim Mackenroth, CIO, L3Harris Technologies, Guest for Episode 21Mamatha Chamarthi, Chief Digital Officer for The Goodyear Tire & Rubber Company Angela Yochem, Global CIO, Krispy Kreme, Guest for Episode 2Alice Brauckman, Senior Director IT, Digital Acceleration, Smurfit WestrockSobha Mulukutla, VP IT, Global Products & Supply Chain, Johnson ControlsMarina Bellini, President, MGS & Digital Technologies for Mars, Guest for Episode 39
In this episode of Tech Whisperers, we are joined by two experts who are shaping the future of AI in the enterprise, Dr. Lisa Palmer, CEO of Dr. Lisa AI, and Ashwin Rangan, CEO at DoubleCheck Solutions. Lisa and Ash are sharing a wealth of practical, actionable insights to help us uncover why AI initiatives stall out at the “messy middle” and what leaders can do to reignite progress and start generating real business value. Not only have both Lisa and Ashwin walked in the shoes of a CIO, they are also the authors of new books that will help you lead with clarity, confidence, and conviction in the AI era. Lisa’s book, Show AI, Don’t Tell It: Build Buy‑In with Visual Storytelling, releases on September 30 and is available now for preorder on her website. Ashwin’s book, Governance in the Age of Gen AI: A Director's Handbook on Gen AI, is available now on Amazon and at Barnes & Noble.Tune in as we dig deep on AI at the intersection of technology, strategy, and leadership, featuring Lisa’s and Ash’s insights on:The “Speed with Rigor” PrincipleThe power of Right-to-Left thinkingThe key to sustaining momentum with AIThe long-term metrics that matterThe most important questions boards and CEOs should be asking about AI investments
Over the past three years, we’ve had the privilege to sit down with more than 100 of the most visionary and impactful technology leaders across industries. They've shared their bold strategies and hard-earned lessons, and unpacked playbooks that are continuing to shape the future of leadership and innovation.In this special “Best of the Best” episode, we’ve curated some of the top insights from our most listened-to episodes. From mastering the fundamentals of digital transformation to future-proofing organizations, balancing people and technology, resisting AI hype, and embracing adaptability, these episodes demonstrate the power of guiding principles in a noisy, constantly changing world.Featuring segments from the following episodes:The Great CISO Balancing Act with United's Deneen DeFiore Edward Jones’ CIO Frank LaQuinta on Promises Made, Promises Kept 3 Layers of Transformation with TransUnion CIO Abhi Dhar Top CxO Recruiters Talk the Evolving Role of the CIO & State of Tech Talent in 2024, featuring Shawn BanerjiTop CxO Recruiters Talk Transformation & State of Tech Talent, featuring Martha HellerInspirations from the CIO GOAT, Rob Carter
Our CI4CI miniseries continues with guest Katrina Redmond, EVP and CIO of Eaton Corporation. As the world hits a historic inflection point in infrastructure — driven by AI, electrification, and massive investments in data centers and energy — Katrina is playing a pivotal role, helping lead one of the most mission-critical companies into the future.Join us as we explore how Katrina is spearheading Eaton’s digital strategy in this era of rapid innovation, leading with bold strategy, operational excellence, and a refreshingly human approach. Tune in for valuable nuggets from Katrina’s leadership playbook, including:An exploration of her expanded CIO role and Eaton’s evolving AI capabilitiesHow to get results in an age of uncertainty driven by AI advancementsHer “Embrace the Red” philosophy Her leadership team’s “Festivus” culture-building practice Her approach to servant leadership and building a culture of internal mobilityThe power of peer-to-peer leadership and community-buildingFeaturing submitted questions from:Karenann Terrell, 4x CIO, Eaton Board Director, Tech Whisperers Guest - Episode 48Ashish Gupta, CIO of NextEra EnergyCaroline Eberle, Gartner BD ExecutiveAmy Brady, Head of Technology, Operations & Services, KeyBank, Tech Whisperers Guest - Episode 66Mark Macioce, VP & CIO, Masco Corporation, Chair of NEOhioCIOAlison Magyari, VP, Global IT Business, Relationship Management, Eaton
In part 2 of our Critical Infrastructure for Critical Infrastructure (CI4CI) miniseries, we are joined by Mike Adams, a digital executive who is playing a leading role in this once-in-a-generation inflection point.As the Chief Digital Technology Officer at Black & Veatch (BV), Mike has a front row seat to the critical infrastructure transformation being driven by the convergence of AI, data centers, and the energy transition. His career journey has been defined by a combination of fearless leadership and clear, inspiring communication, resulting in a leadership style that rallies teams and inspires decisive action. Join us as we unpack Mike’s playbook to learn:Mike’s guiding principles for high-stakes decision makingHow he developed BV’s digital technology strategyWhy Mike is embracing the physical and digital aspects of new technologyThe defining moment that propelled Mike’s CIO JourneyHow Mike stood out as a leader among his peersFeaturing submitted questions from:Josh Edwards, Global Director of Data Science & Operations, Black & VeatchJoy Johnson, SVP, Office of the CDTO, Black & VeatchPhuong Tram, Retired CIO of Dupont, Chief Digital Advisor, FPTDani Brown, SVP & CIO, Whirlpool Corporation, 3x Board DirectorGreg Lane, CIO, State of DelawareAndi Le, Chief Digital Officer, FMC Corporation
The lightning-fast rise of AI has come with a cost: the need to overhaul America’s power grids, pipelines, and water systems to accommodate its explosive growth. As trillions of dollars pour into this complete overhaul, there are key leaders paving the way. In a special mini-series focusing on “Critical Infrastructure for Critical Infrastructure (CI4CI),” we’re shining the light on a few of the extraordinary tech leaders who are architecting, securing, and scaling the systems that power our nation and economy. Joining us to kick off the series is Afshean Talasaz, Senior Vice President and Chief Technology & Data Officer at Colonial Pipeline Company. Afshean is a visionary and humble leader who tackles the complex and challenging problems others avoid while letting the results speak for themselves. From his perspectives on AI and tech innovation to his insights on problem-solving, communication, and vision, you are guaranteed to walk away with lessons that will help you level up your own Tech Whisperer playbook.Join us as we unpack Afshean’s playbook to learn:The importance of a tight CEO-CIO relationshipHow Afshean developed his ability to anticipate upcoming trendsHow investing in the artistic side of his brain has influenced Afshean’s leadershipHow to manage the risk that comes with high-stakes, visionary decision-makingHow to ensure that every project returns a financial value to the businessWhy digitization is vital to long-term successImportant considerations before layering AI on top of current business processesFeaturing submitted questions from:Bo Rogers, VP for Process Excellence & Strategic Projects at Colonial PipelineDavid Benham, Co-Founder and Chief Product & Technology Officer at ROAM AIJohn Dickson, CISO, Colonial PipelineBuck Wheaton, Director of IT Commercial Product Lines, ONEOK
“People will forget what you said, people will forget what you did, but they’ll never forget how you made them feel.”Perhaps no Tech Whisperer embodies that timeless Maya Angelou insight better than 7 Brew CIO Danyel Bischof-Forsyth. She is a master at creating cultures where people feel safe, empowered, and inspired, which means she isn’t just driving digital strategy, she is creating an environment where everyone is invested in driving it, too. Through it all, Danyel leads with authenticity, courage, grace, and kindness, no matter the situation.So grab some coffee, settle in, and get ready to be energized and inspired!Tune in for Danyel’s advice on:Entering the tech industry as a womanNavigating organizational politicsElevating teams in periods of adversityBuilding complex long-term strategies that don’t require constant adjustmentsLeading as both a manager and as a team memberFeaturing submitted questions from:Mike Goodwin, 4x Board Member, 2x CIO, West Point Grad, Army VeteranTom Reiter, IT Executive, Danyel’s Former Hallmark ColleagueDave Caldwell, International CIO, Digital LeaderStephanie Quillen, Chief People Officer, 7 BrewCassie Attlebery, Founder & Principal, Talent Outside the Lines & Former HR DirectorMike Anderson, Chief Digital & Information Officer, NetskopeTiffany Benitez, Head of Data Governance, Compass USA
Bhaskar Ramachandran is the powerhouse CIO behind PPG’s digital transformation. A master at driving culture change, building strong IT teams, and rallying everyone around the organization’s vision, he has a long track record of delivering real business results across industries. We were fortunate to have the opportunity to sit down with Bhaskar in person at PMI Digital’s studio in Pittsburgh for a deep-dive into the many facets of his leadership playbook.In this episode, Bhaskar talks with Dan about his career journey and approach to his day-to-day role at PPG. He also unpacks a few of his leadership superpowers, including his ability to stay open and connected with his team members as much as possible while still maintaining progress toward his leadership goals.Tune in for Bhaskar’s insights on:How the digital IT strategy is formed and executed in relation to the overall company visionHis approach to driving culture change and adoptionHow to balance making time for your team with staying productive and on schedulePersonal responsibility for one’s career journeyHow to build a people-driven culture where IT is the engine fueling innovation, growth, and customer valueFeaturing submitted questions from:Martha Heller, Founder of Heller Search & The Heller ReportKim Mackenroth, VP & CIO, L3Harris TechnologiesGary Cantrell, 2x CIO & Former BossKevin Peer, IT Leader & Former Direct ReportLaura Harshberger, Global IT Director, PPGChris Cassotis, CEO, Pittsburgh International Airport, Fellow Board Director, S&T BankChris Caruso, Former CIO, PPG, Carnegie Mellon University Lecturer & Advisor
Tech Whisperer Earl Newsome is the pinnacle of modern, mission-driven IT leadership. Informed by a decade-long military career, Earl has fully unlocked his ability to lead through adaptation, inspiration, and ambition. Now, as the CIO of Cummins, Inc. and with 20 years of experience in corporate America under his belt, he has also become skilled at nurturing those traits in his team.In this episode, Earl is treating us to a masterclass in how to lead, adapt, and inspire, drawing from his leadership playbook of foundational principles tailored to the real-world complexities of modern IT leadership. We’re also exploring how his life’s journey has shaped him into the leader he is today, and how you can integrate some of his philosophies into your own personal and professional journeys.Tune in for Earl’s wisdom and perspective on:What he learned from the military and his 10-year stint in consultingHow he helps his team members become their best selvesHow to align an organization’s strategic level with its execution levelHow to apply “divergent thinking” to problem-solvingThe importance of doing the simple things wellThe “Plus-One Philosophy” for personal growthFeaturing submitted questions from:Dr. Janet Sherlock, Founder & CEO of Org.Works, Former CIO, Board Member, AdvisorBonnie Fetch, EVP & President for Operations, Cummins Inc.Gina Stead, Executive Director for IT, Cummins Inc.Shellye Archambeau, 6x Board Director, Former CEO, Author of Unapologetically AmbitiousChris Cardell, Personal FriendMichelle Greene, CIO of Cardinal Health, Board DirectorKimberly Saxton, CEO of The TechPACT, Advisor, IT Executive
In this episode, we are sitting down with a very special guest who has had a massive impact on the CIO profession–Monte Ford. Monte is a CIO Hall of Fame inductee, an advisor to many of the top CIOs and business leaders, and a board member for several large companies, such as JetBlue and Centene. For all of his accolades and accomplishments, Monte is a leader who prefers to keep a low profile, so it was a thrill to have the opportunity to sit down with him and unpack his leadership playbook. Monte is opening up about his career journey, his transition into the board room, what he has learned serving on boards, and more. Listen in to discover some of the many reasons Fortune Magazine named him one of the 50 smartest people in technology.Join us as Monte shares his insights on:The evolving influence of corporate tech leadersThe traits that separate great CIOs apartThe leadership qualities that are most important in a digital-first environmentHow he builds and maintains a strong relationship networkHow he weaves forward-thinking into his leadership approachFeaturing submitted questions from:Rob Carter, FedEx CIO (ret), Board Director, Episode 60 GuestJim Fowler, CIO, Nationwide, Episode 65 GuestKathy Kay, CIO, Principal Financial Group, Episode 64 GuestJohn Repko, 5x CIO, Board Member, AdvisorZack Hicks, CIO, Kimberly Clark, Episode 63 GuestMichelle Greene, CIO, Cardinal Health, Board DirectorSabina Ewing, CIO, Abbott
For this episode, we had the privilege of visiting the Regions Bank headquarters in Birmingham, Alabama, for an in-person conversation with Chief Enterprise Operations and Technology Officer Dan Massey. “Digital Dan,” as he’s known to many, embodies what it means to bridge technology, operations, and innovation at the highest level, ensuring technology is not just an enabler but a true driver of business value. He’s someone who is fully present no matter the situation, whether he’s leading a powerhouse organization of 5,000 employees, spending time with his family, or writing and performing music with his band of 30 years, The Shivers.Dan is opening up his leadership playbook to trace how his career journey and experiences have shaped him into the leader he is today.Join us as we explore Dan’s unique ability to translate business and technology, including:How he seamlessly translates between tech, engineering, and business talkHow he manages through conflicting agendas or stakeholdersHow he is navigating digital transformation at RegionsThe value of combining operations and technology in a large organizationDan’s approach to balancing his personal and professional lifeFeaturing submitted questions from:Ken Meyer, CIO of Enterprise Functions Technology, Wells FargoKate Danella, Head of Consumer Bank, Regions BankAnil Cheriyan, 3x CIO, Board Member & AdvisorAmeet Shetty, CDO – US Information Solutions, EquifaxScott Case, Head of Technology & Operations, Prudential FinancialRiley Massey, Dan’s DaughterWill Jones, Media Manager, Band Member

















