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Tech Whisperers: Inside the Playbooks of the Best Digital Leaders

Tech Whisperers: Inside the Playbooks of the Best Digital Leaders
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Tech Whisperers: Inside the Playbooks of the Best Digital Leaders, is a podcast for CxOs and industry leaders looking to hear conversations that unpack the leadership philosophies, decision making thought processes and unique expressions that differentiate the best. If you’re looking to gain an edge, instill new mindsets, and move out of your comfort zone, you’ve found the right community.
Welcome to Tech Whisperers!
Welcome to Tech Whisperers!
82 Episodes
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In this episode we’re shining the light on the leadership superpowers and industry impact of Diane Schwarz, Group CIO of Smurfit Westrock, a global leader in sustainable packaging. Diane’s leadership style is a unique blend of calm confidence, strategic clarity, and operational excellence that turns traditional roles inside out. You’ll hear why those around her refer to her not just as a CIO but as a Chief Integration Officer, Chief Inspiration Officer, Chief Innovation Officer, and more.We will unpack how Diane masterfully led the IT integration of two global giants, and we’ll dig into her philosophies on listening deeply, mentoring with intention, and showing up with authenticity and vulnerability.Tune in for insights and wisdom from Diane’s journey, including:The power of clarity and assigning decision-making ownershipHow duct tape can make you a better listenerThe art of reading a room and unlocking team dynamicsHer approach as a Chief Instigation Officer and “going where the water doesn’t flow”Featuring submitted questions from:Nari Thouda, CIO, Johnson Controls Federal SystemsKim Mackenroth, CIO, L3Harris Technologies, Guest for Episode 21Mamatha Chamarthi, Chief Digital Officer for The Goodyear Tire & Rubber Company Angela Yochem, Global CIO, Krispy Kreme, Guest for Episode 2Alice Brauckman, Senior Director IT, Digital Acceleration, Smurfit WestrockSobha Mulukutla, VP IT, Global Products & Supply Chain, Johnson ControlsMarina Bellini, President, MGS & Digital Technologies for Mars, Guest for Episode 39
In this episode of Tech Whisperers, we are joined by two experts who are shaping the future of AI in the enterprise, Dr. Lisa Palmer, CEO of Dr. Lisa AI, and Ashwin Rangan, CEO at DoubleCheck Solutions. Lisa and Ash are sharing a wealth of practical, actionable insights to help us uncover why AI initiatives stall out at the “messy middle” and what leaders can do to reignite progress and start generating real business value. Not only have both Lisa and Ashwin walked in the shoes of a CIO, they are also the authors of new books that will help you lead with clarity, confidence, and conviction in the AI era. Lisa’s book, Show AI, Don’t Tell It: Build Buy‑In with Visual Storytelling, releases on September 30 and is available now for preorder on her website. Ashwin’s book, Governance in the Age of Gen AI: A Director's Handbook on Gen AI, is available now on Amazon and at Barnes & Noble.Tune in as we dig deep on AI at the intersection of technology, strategy, and leadership, featuring Lisa’s and Ash’s insights on:The “Speed with Rigor” PrincipleThe power of Right-to-Left thinkingThe key to sustaining momentum with AIThe long-term metrics that matterThe most important questions boards and CEOs should be asking about AI investments
Over the past three years, we’ve had the privilege to sit down with more than 100 of the most visionary and impactful technology leaders across industries. They've shared their bold strategies and hard-earned lessons, and unpacked playbooks that are continuing to shape the future of leadership and innovation.In this special “Best of the Best” episode, we’ve curated some of the top insights from our most listened-to episodes. From mastering the fundamentals of digital transformation to future-proofing organizations, balancing people and technology, resisting AI hype, and embracing adaptability, these episodes demonstrate the power of guiding principles in a noisy, constantly changing world.Featuring segments from the following episodes:The Great CISO Balancing Act with United's Deneen DeFiore Edward Jones’ CIO Frank LaQuinta on Promises Made, Promises Kept 3 Layers of Transformation with TransUnion CIO Abhi Dhar Top CxO Recruiters Talk the Evolving Role of the CIO & State of Tech Talent in 2024, featuring Shawn BanerjiTop CxO Recruiters Talk Transformation & State of Tech Talent, featuring Martha HellerInspirations from the CIO GOAT, Rob Carter
Our CI4CI miniseries continues with guest Katrina Redmond, EVP and CIO of Eaton Corporation. As the world hits a historic inflection point in infrastructure — driven by AI, electrification, and massive investments in data centers and energy — Katrina is playing a pivotal role, helping lead one of the most mission-critical companies into the future.Join us as we explore how Katrina is spearheading Eaton’s digital strategy in this era of rapid innovation, leading with bold strategy, operational excellence, and a refreshingly human approach. Tune in for valuable nuggets from Katrina’s leadership playbook, including:An exploration of her expanded CIO role and Eaton’s evolving AI capabilitiesHow to get results in an age of uncertainty driven by AI advancementsHer “Embrace the Red” philosophy Her leadership team’s “Festivus” culture-building practice Her approach to servant leadership and building a culture of internal mobilityThe power of peer-to-peer leadership and community-buildingFeaturing submitted questions from:Karenann Terrell, 4x CIO, Eaton Board Director, Tech Whisperers Guest - Episode 48Ashish Gupta, CIO of NextEra EnergyCaroline Eberle, Gartner BD ExecutiveAmy Brady, Head of Technology, Operations & Services, KeyBank, Tech Whisperers Guest - Episode 66Mark Macioce, VP & CIO, Masco Corporation, Chair of NEOhioCIOAlison Magyari, VP, Global IT Business, Relationship Management, Eaton
In part 2 of our Critical Infrastructure for Critical Infrastructure (CI4CI) miniseries, we are joined by Mike Adams, a digital executive who is playing a leading role in this once-in-a-generation inflection point.As the Chief Digital Technology Officer at Black & Veatch (BV), Mike has a front row seat to the critical infrastructure transformation being driven by the convergence of AI, data centers, and the energy transition. His career journey has been defined by a combination of fearless leadership and clear, inspiring communication, resulting in a leadership style that rallies teams and inspires decisive action. Join us as we unpack Mike’s playbook to learn:Mike’s guiding principles for high-stakes decision makingHow he developed BV’s digital technology strategyWhy Mike is embracing the physical and digital aspects of new technologyThe defining moment that propelled Mike’s CIO JourneyHow Mike stood out as a leader among his peersFeaturing submitted questions from:Josh Edwards, Global Director of Data Science & Operations, Black & VeatchJoy Johnson, SVP, Office of the CDTO, Black & VeatchPhuong Tram, Retired CIO of Dupont, Chief Digital Advisor, FPTDani Brown, SVP & CIO, Whirlpool Corporation, 3x Board DirectorGreg Lane, CIO, State of DelawareAndi Le, Chief Digital Officer, FMC Corporation
The lightning-fast rise of AI has come with a cost: the need to overhaul America’s power grids, pipelines, and water systems to accommodate its explosive growth. As trillions of dollars pour into this complete overhaul, there are key leaders paving the way. In a special mini-series focusing on “Critical Infrastructure for Critical Infrastructure (CI4CI),” we’re shining the light on a few of the extraordinary tech leaders who are architecting, securing, and scaling the systems that power our nation and economy. Joining us to kick off the series is Afshean Talasaz, Senior Vice President and Chief Technology & Data Officer at Colonial Pipeline Company. Afshean is a visionary and humble leader who tackles the complex and challenging problems others avoid while letting the results speak for themselves. From his perspectives on AI and tech innovation to his insights on problem-solving, communication, and vision, you are guaranteed to walk away with lessons that will help you level up your own Tech Whisperer playbook.Join us as we unpack Afshean’s playbook to learn:The importance of a tight CEO-CIO relationshipHow Afshean developed his ability to anticipate upcoming trendsHow investing in the artistic side of his brain has influenced Afshean’s leadershipHow to manage the risk that comes with high-stakes, visionary decision-makingHow to ensure that every project returns a financial value to the businessWhy digitization is vital to long-term successImportant considerations before layering AI on top of current business processesFeaturing submitted questions from:Bo Rogers, VP for Process Excellence & Strategic Projects at Colonial PipelineDavid Benham, Co-Founder and Chief Product & Technology Officer at ROAM AIJohn Dickson, CISO, Colonial PipelineBuck Wheaton, Director of IT Commercial Product Lines, ONEOK
“People will forget what you said, people will forget what you did, but they’ll never forget how you made them feel.”Perhaps no Tech Whisperer embodies that timeless Maya Angelou insight better than 7 Brew CIO Danyel Bischof-Forsyth. She is a master at creating cultures where people feel safe, empowered, and inspired, which means she isn’t just driving digital strategy, she is creating an environment where everyone is invested in driving it, too. Through it all, Danyel leads with authenticity, courage, grace, and kindness, no matter the situation.So grab some coffee, settle in, and get ready to be energized and inspired!Tune in for Danyel’s advice on:Entering the tech industry as a womanNavigating organizational politicsElevating teams in periods of adversityBuilding complex long-term strategies that don’t require constant adjustmentsLeading as both a manager and as a team memberFeaturing submitted questions from:Mike Goodwin, 4x Board Member, 2x CIO, West Point Grad, Army VeteranTom Reiter, IT Executive, Danyel’s Former Hallmark ColleagueDave Caldwell, International CIO, Digital LeaderStephanie Quillen, Chief People Officer, 7 BrewCassie Attlebery, Founder & Principal, Talent Outside the Lines & Former HR DirectorMike Anderson, Chief Digital & Information Officer, NetskopeTiffany Benitez, Head of Data Governance, Compass USA
Bhaskar Ramachandran is the powerhouse CIO behind PPG’s digital transformation. A master at driving culture change, building strong IT teams, and rallying everyone around the organization’s vision, he has a long track record of delivering real business results across industries. We were fortunate to have the opportunity to sit down with Bhaskar in person at PMI Digital’s studio in Pittsburgh for a deep-dive into the many facets of his leadership playbook.In this episode, Bhaskar talks with Dan about his career journey and approach to his day-to-day role at PPG. He also unpacks a few of his leadership superpowers, including his ability to stay open and connected with his team members as much as possible while still maintaining progress toward his leadership goals.Tune in for Bhaskar’s insights on:How the digital IT strategy is formed and executed in relation to the overall company visionHis approach to driving culture change and adoptionHow to balance making time for your team with staying productive and on schedulePersonal responsibility for one’s career journeyHow to build a people-driven culture where IT is the engine fueling innovation, growth, and customer valueFeaturing submitted questions from:Martha Heller, Founder of Heller Search & The Heller ReportKim Mackenroth, VP & CIO, L3Harris TechnologiesGary Cantrell, 2x CIO & Former BossKevin Peer, IT Leader & Former Direct ReportLaura Harshberger, Global IT Director, PPGChris Cassotis, CEO, Pittsburgh International Airport, Fellow Board Director, S&T BankChris Caruso, Former CIO, PPG, Carnegie Mellon University Lecturer & Advisor
Tech Whisperer Earl Newsome is the pinnacle of modern, mission-driven IT leadership. Informed by a decade-long military career, Earl has fully unlocked his ability to lead through adaptation, inspiration, and ambition. Now, as the CIO of Cummins, Inc. and with 20 years of experience in corporate America under his belt, he has also become skilled at nurturing those traits in his team.In this episode, Earl is treating us to a masterclass in how to lead, adapt, and inspire, drawing from his leadership playbook of foundational principles tailored to the real-world complexities of modern IT leadership. We’re also exploring how his life’s journey has shaped him into the leader he is today, and how you can integrate some of his philosophies into your own personal and professional journeys.Tune in for Earl’s wisdom and perspective on:What he learned from the military and his 10-year stint in consultingHow he helps his team members become their best selvesHow to align an organization’s strategic level with its execution levelHow to apply “divergent thinking” to problem-solvingThe importance of doing the simple things wellThe “Plus-One Philosophy” for personal growthFeaturing submitted questions from:Dr. Janet Sherlock, Founder & CEO of Org.Works, Former CIO, Board Member, AdvisorBonnie Fetch, EVP & President for Operations, Cummins Inc.Gina Stead, Executive Director for IT, Cummins Inc.Shellye Archambeau, 6x Board Director, Former CEO, Author of Unapologetically AmbitiousChris Cardell, Personal FriendMichelle Greene, CIO of Cardinal Health, Board DirectorKimberly Saxton, CEO of The TechPACT, Advisor, IT Executive
In this episode, we are sitting down with a very special guest who has had a massive impact on the CIO profession–Monte Ford. Monte is a CIO Hall of Fame inductee, an advisor to many of the top CIOs and business leaders, and a board member for several large companies, such as JetBlue and Centene. For all of his accolades and accomplishments, Monte is a leader who prefers to keep a low profile, so it was a thrill to have the opportunity to sit down with him and unpack his leadership playbook. Monte is opening up about his career journey, his transition into the board room, what he has learned serving on boards, and more. Listen in to discover some of the many reasons Fortune Magazine named him one of the 50 smartest people in technology.Join us as Monte shares his insights on:The evolving influence of corporate tech leadersThe traits that separate great CIOs apartThe leadership qualities that are most important in a digital-first environmentHow he builds and maintains a strong relationship networkHow he weaves forward-thinking into his leadership approachFeaturing submitted questions from:Rob Carter, FedEx CIO (ret), Board Director, Episode 60 GuestJim Fowler, CIO, Nationwide, Episode 65 GuestKathy Kay, CIO, Principal Financial Group, Episode 64 GuestJohn Repko, 5x CIO, Board Member, AdvisorZack Hicks, CIO, Kimberly Clark, Episode 63 GuestMichelle Greene, CIO, Cardinal Health, Board DirectorSabina Ewing, CIO, Abbott
For this episode, we had the privilege of visiting the Regions Bank headquarters in Birmingham, Alabama, for an in-person conversation with Chief Enterprise Operations and Technology Officer Dan Massey. “Digital Dan,” as he’s known to many, embodies what it means to bridge technology, operations, and innovation at the highest level, ensuring technology is not just an enabler but a true driver of business value. He’s someone who is fully present no matter the situation, whether he’s leading a powerhouse organization of 5,000 employees, spending time with his family, or writing and performing music with his band of 30 years, The Shivers.Dan is opening up his leadership playbook to trace how his career journey and experiences have shaped him into the leader he is today.Join us as we explore Dan’s unique ability to translate business and technology, including:How he seamlessly translates between tech, engineering, and business talkHow he manages through conflicting agendas or stakeholdersHow he is navigating digital transformation at RegionsThe value of combining operations and technology in a large organizationDan’s approach to balancing his personal and professional lifeFeaturing submitted questions from:Ken Meyer, CIO of Enterprise Functions Technology, Wells FargoKate Danella, Head of Consumer Bank, Regions BankAnil Cheriyan, 3x CIO, Board Member & AdvisorAmeet Shetty, CDO – US Information Solutions, EquifaxScott Case, Head of Technology & Operations, Prudential FinancialRiley Massey, Dan’s DaughterWill Jones, Media Manager, Band Member
In this episode, we are shining the light on CIO Hall of Fame legend Adriana (Andi) Karaboutis and some of the incredible milestones that have defined her career—including a 21-year tenure in the automotive industry at Ford and General Motors, followed by technology and business leadership roles at Dell, Biogen, and National Grid. Now, Andi is focused on writing the next chapter in her professional story, serving as a director on four corporate boards.Andi is opening up her leadership playbook to reflect on the challenges she’s overcome, the groundbreaking initiatives she’s led, and her vision for the future. We’ll also explore some of the moments that shaped her into an industry trailblazer.Join us as we discuss key lessons from Andi’s career, including:How to cultivate effective collaboration with C-suite executivesHow a mindset shift on failure helped her build resilienceWhat led to her career transition to DellHow to simplify complex problems and ideasAndi’s “rewirement” approach to retirementFeaturing submitted questions from:Marv Adams, Strategic Advisor, Former CIO/COO/PresidentRalph Szygenda, Former Board Director, CXOJeanine Charlton, CIO, Merchants FleetJustin Mennen, CIO, Shake ShackAlvina Antar, CIO, Zuora & Okta (ret.)Tim Dickson, CIO, Regal RexnordMindy Simon, Global Chief Operating Officer, AON
With the rise of generative AI, CIOs and IT leaders are experiencing a leadership revolution. GenAI is shaking up both how we engage with technology and how leaders guide their organizations through adoption, governance, and innovation. We are thrilled to have the opportunity to sit down with Institute for the Future’s Bob Johansen and Gabe Cervantes and Handshake’s Jeremy Kirshbaum, whose new book “Leaders Make the Future, Third Edition: 10 New Skills to Humanize Leadership with Generative AI” is out this week. Be among the first to dive into this game-changing resource designed to give leaders clarity on how to lead through this period of rapid digital transformation. Join us as we explore the key themes from the book, including:Future-back vs. present-forward thinkingHow to augment your leadership styleThe industry’s transition from “VUCA” to “BANI” (Brittle, Anxious, Nonlinear, and Incomprehensible)Opportunities the GenAI era presents to rehumanize leadershipHow to embrace AI ethically while maintaining human-centric leadershipYou may remember Bob Johansen from his last visit to the podcast as part of a bonus episode back in 2023. You won't want to miss his latest future-focused insights!Featuring submitted questions from:Dr. Lisa Palmer, CEO, Dr Lisa AI,Bhaskar Ramachandran, VP of IT, CIO, PPGWill Markow, SVP of Workforce Solutions, CyberWarrior.comMartha Heller, CEO, Heller Search Associates
In this episode, we are featuring an extraordinary leader who's been blazing trails and inspiring countless others throughout her career. Amy Brady is the Chief Information Officer at KeyBank, where she leads the company's technology, operations, and services organizations.Amy is the epitome of a leader who can seemingly do it all, and because of that she is making her mark across the industry while continually championing causes that uplift women in tech. We're diving into Amy's incredible career journey, uncovering her leadership philosophies, and highlighting those career-defining moments and superpowers that make her so special and impactful. Join us as we explore insights from Amy’s leadership playbook, including:How and why to embrace new roles, even when you don’t feel readyAmy’s advice on developing your skills as a public speakerThe importance of maintaining a continuous learning mindsetAmy’s lessons learned from experiences early in her careerFeaturing submitted questions from:Marc Gordon, Senior Advisor, Boston Consulting GroupKeith Silvestri, Chief Technology Officer, KeyBankMike Onders, EVP & CIO, KeyBankStan Brady, Amy’s HusbandJim Merlino, MD, EVP & Chief Innovation Officer, The Joint CommissionCaroline Eberle, Gartner Business Development Executive
One of the hallmarks of a great Chief Technology Officer is that they are able to translate a passion for technology into a driving force for business success. Nationwide’s Jim Fowler is a CTO who does exactly that, by striving for “great” instead of settling for “good.” We are unpacking Jim’s 20+ years of experience across industries, companies, and countries to learn lessons from his career journey and his strengths as a visionary leader that can help CIOs and IT leaders at all levels achieve greatness. Join us as we explore Jim’s leadership playbook and learn:How Jim balances operational excellence with visionary leadershipHow to bounce back from failureThe power of storytellingHow Nationwide has built and maintained a high-performing technology organizationThe personal hobby Jim applies to recognize outstanding team membersFeaturing submitted questions from:Monica Caldas, EVP & Global Chief Information Officer, Liberty Mutual Insurance & Tech Whisperers Guest Ep. 59Ehren Powell, Chief Digital Officer, Marathon PetroleumDavid Burns, Chief Information Officer, GE AerospaceAngelica Tritzo, CIO & EVP Digital Technologies, GE VernovaMisty Kuamoo CIO of Corporate Technology, NationwideCaroline Eberle, Garter Business Development ExecutiveJoey Fowler, Jim’s Daughter
This episode we’re shining the light on Kathy Kay, a leader whose name is synonymous with “building” — and she is a builder in every sense of the word. Kathy not only excels at developing high-performance teams, she extends that builder mindset across multiple areas in both her personal and professional lives.In a wide-ranging conversation, Kathy is sharing how she applies her philosophy of building to her current role as EVP & CIO at Principal Financial Group. We’ll explore her strengths in building courage, collaboration, community, innovation, and family as she lives out a leadership style that balances personal and professional success.Tune in to learn:How to simplify complex projects for your teamHow to ensure your team is aligned with the overall corporate strategyHow to maintain optimism and keep your team energizedKathy’s plans for using AI and cloud innovation to enable business growthKathy’s insights about the human impact of AIAnd more!Featuring submitted questions from:Dan Houston, Chairman & CEO (Ret.), Principal Financial GroupAnil Cheriyan, Board Member & 3x CIO, Tech Whisperers Guest Ep. 55Ryan Downing, CIO, Enterprise Business Solutions, Principal Financial GroupJen Hartsock, Chief Information & Digital Officer, CargillRajesh Arora, Chief Data & Analytics Officer, Principal Financial GroupLance Henning, Chief Executive Officer, Greater Des Moines Habitat for HumanityBrian Waller, President, Technology Association of IowaMackenzie Keogh, Kathy’s DaughterJackson Keogh, Kathy's 2-Year Old Grandson
Inducted in the CIO Hall of Fame in 2019, Zack Hicks is a leader who has left a major impact on the CIO profession through his relentless pursuit of innovation to drive new business outcomes. Having previously been the CEO of Toyota Connected and the Chief Digital Officer at Toyota Motor North America, Zack is now making his mark at Kimberly-Clark as their Chief Digital & Technology Officer.With a career that includes numerous “answer-the-call” moments, Zack knows what it takes for leaders to deliver major wins for their organizations. In this episode, we’re unpacking some of those key moments that have defined Zack’s career and set him apart as a true industry innovator and disruptor.Tune in to learn:What led Zack to join Kimberly-Clark after 26 years with ToyotaHow Zack approaches his role at Kimberly-ClarkHow Zack overcame a variety of challenges at Toyota early in his careerThe key to balancing people and technology amid the rise of AI The skills tech leaders need in order to build trust in a digital transformation journeyFeaturing submitted questions from:Brian Kursar, Group VP & Head of Enterprise AI, Toyota Motor North AmericaBarbara Cooper, Retired CIOGreg Beckwith, Director & Chief of Staff, Kimberly-ClarkTeresa Miquelarena, VP, Global Information & Digital Strategy, Kimberly-ClarkDeena Dayalan, Head of Digital Operations in Bangalore, Kimberly-Clark
While many CIOs are busy figuring out what the CIO’s role looks like today, our guest this week is already answering the question, “What does the CIO of tomorrow look like?” As EVP and Chief Information, Digital, and Corporate Strategy Officer at Tractor Supply Co., Rob Mills has been instrumental in driving the $14.6 billion retailer’s rapid growth, profitability, and world class customer experience. His influence and impact are expansive: He has a hand in P&L, serves on Tractor Supply’s executive committee, and also sits on numerous public and private boards.Join us as we talk tech, digital, and strategy with Rob and learn about:The evolution of the CIO’s roleHow to lead through digital transformationHow Tractor Supply handles customer experience and store supportHow tech leaders can balance speed and accuracyThe differences between empowerment and delegation and how to balance bothFeaturing submitted questions from:Mike Seals, Chief Digital Officer & SVP of Strategy, Hussman CorporationChris Colla, Chief Technology Officer, B&G FoodsHal Lawton, President & CEO, Tractor Supply Co.Joy Brown, SVP & CDO, Boston Medical Center, Board Director, Tractor Supply Co.Brandon Jacobson, VP of Corporate Strategy, Tractor Supply Co.
There are some Tech Whisperers who leave a legacy by investing their skills in just one or two companies across their career, and then there are those who leave their legacy by making their mark on several organizations throughout their career. As a whopping seven-time CIO and a three-time winner of the CIO100 Award, Mark Settle is a standout example of the latter. During his CIO journey, Mark somehow also made the time to publish two must-read books, Truth from the Valley, A Practical Primer on IT Management for the Next Decade and Truth from the Trenches: A Practical Guide to the Art of IT Management.As an expert truth teller, startup adviser, and advisory board member, Mark has mastered the art of helping teams and businesses cut through the fluff to focus on what matters most. In this episode, he’s sharing some of his secret sauce with us.Join us as we unpack Mark’s leadership playbook to learn:How to handle curveballs under pressureHow to effectively utilize discretionary bandwidthHow to navigate organizational politicsStrategies for a CIO’s first 90 daysThe key to becoming a Level 5 leaderFeaturing submitted questions from:Ralph Loura, Hall of Fame CIO & Chairman of the Board, SustainableIT.orgJulie Cullivan, Board Director, Former Chief Technology & People OfficerCarter Busse, CIO, WorkatoAlvina Antar, Advisor, Board Member, & Former CIO
You’re in for a special treat with this episode as we sit down with the GOAT, the greatest-of-all-time CIO, Robert B. Carter. Rob served as the CIO of FedEx for almost a quarter of a century, during which time he transformed IT strategy and led the company to unprecedented success, not to mention 27 straight CIO 100 Awards.In this episode, we’re delving into Rob’s extraordinary 24-year tenure at FedEx and exploring the essence of leadership, the importance of humility, the role of mentorship, and the challenges and milestones that have defined his remarkable career.Join us as we unpack Rob’s expansive digital leadership playbook to learn:How Rob kept himself energized at FedEx for such a long durationHow mentors impacted his careerWhat it takes to be a successful technology executiveHow effective leaders balance personal and professional priorities A peak into what Rob has planned next!Featuring submitted questions from:Charlie Feld, CEO & Founder, Feld Group InstituteRachel Harvey, Rob Carter’s Executive Assistant for 31 years Ken Spangler, Co-Founder, AdaptiveIONDottie Berry, Chief of Staff to Rob CarterMike Glenn, EVP Market Development & Corp Communications (ret.), FedExChris Winton, SVP HR, Comcast; Board Member, Methodist Le Bonheur Healthcare