Happier at Home PRN

Dana and Toby Porter discuss their success as Happier at Home Franchisees.

What's it like to start a Happier Home Franchise as a Pharmacy owner?  In this episode of Happier at Home PRN, Todd Eury, CEO of the Pharmacy Podcast Network talks with David Scott and Andrea Scott owners of "In Home Care Northeast Iowa" who are pharmacy owners of 'Scott's Pharmacy'.  Andrea is an experienced pharmacy technician and is the primary manager of running the new franchise.  This Happier At Home franchise provides in-home senior care in many settings throughout Northeast Iowa and the surrounding areas. The Scott Pharmacy Team now have a seperate business of dedicated in-home caregivers and care advocates can assist with light laundry & housekeeping, meal preparation & shopping, transportation & errands, companionship & mental stimulation, medication reminders & immunizations, and more.

David Mammano has started several businesses from scratch and now he uses those experiences to make a positive impact in the world of business.  David’s experiences in comedy, television, radio, podcasting, magazine/book publishing, professional speaking, events and business groups has been instrumental in his business journey. Listen as hosts Debbie Marcello-founder of Happier At Home, and Todd Eury draw lessons learned from David that you could adapt to your business today! https://www.davidmammano.com/, https://www.happierathomefranchise.com

This episode discusses the benefits that the Independent Pharmacy Co-op brings to their members to encourage and support the independent pharmacy growth.

Discuss the origins and mission of Happier at Home Pharmacy Franchises, highlighting its commitment to personalized patient care and community engagement. Explore the decision to expand the franchise model and the opportunities it presents for independent pharmacists looking to enhance their practice. The Importance of the Right Business Accountant Define the role of a business accountant in the pharmacy industry, emphasizing their expertise in financial management, tax planning, and regulatory compliance. Share anecdotes or case studies illustrating the impact of having the right accountant on the success and stability of a pharmacy business. Interview a seasoned pharmacy accountant or financial advisor to provide insights into common financial pitfalls faced by pharmacy owners and strategies for overcoming them. Navigating Pharmacy Challenges with Expert Guidance Discuss specific challenges that independent community pharmacies often face, such as reimbursement issues, inventory management, and regulatory changes. Highlight how a knowledgeable accountant can provide proactive solutions and strategic advice to help pharmacy owners navigate these challenges effectively. Offer practical tips and resources for pharmacy owners seeking to optimize their financial management practices and streamline their operations.

Ronna Hauser, SVP Policy & Pharmacy Affairs with NCPA, joins Debbie Marcello on this legislative update Happier at Home PRN Podcast Episode.  From the NCPA: PCMA is out promoting their usual misinformation trying to portray PBMs as cost saving entities. We need YOU to set the record straight! We need you to let lawmakers know how PBMs really impact community pharmacy and your patients. We need you to advocate for common sense solutions. We have several pieces of priority legislation near the finish line and only your elected officials can make them a reality. We've been sending thousands of messages to Capitol Hill in the last few weeks and we need to send thousands more to make sure every single lawmaker hears from us multiple times. When they hear from us, they understand what's at stake. When they hear from you, they understand why it matters. Act now, or forever wonder if you did all you could do to ensure pharmacy's future! Tell your legislators to support the following priorities: S. 2973, the Modernizing and Ensuring PBM Accountability (MEPA) Act (passed 26-1 out of the Senate Finance Committee)/H.R. 5378, the Lower Costs, More Transparency Act (passed the House of Representatives on an overwhelming bipartisan vote of 320-71) Bans spread pricing in Medicaid managed care by requiring a fair and transparent Medicaid reimbursement to pharmacies and saves over $1 billion! S. 3430, Better Mental Health Care, Lower-Cost Drugs, and Extenders Act (unanimously passed the Senate Finance Committee) Includes the No PBMs Act which requires CMS to define reasonable and relevant contract terms in Medicare. S. 127, the Pharmacy Benefit Manager Transparency Act (passed 18-9 out of the Senate Commerce Committee)

Learn how you as an independent pharmacy owner is poised to meet the challenges head-on with the services of Happier At Home.  We discuss what sets you apart from your competition and how to leverage that, what unique relationships you have with the healthcare system and how that will jump-start growth, and how being a business owner of Happier At Home will help to add services to your pharmacy that have a greater profit margin. Debbie Marcello, Founder and CEO and Todd Eury

Long-Term Care at Home Pharmacy Network  Lindsay Dymowski Constantino President, Co-founder  Lindsay is a dynamic pharmacy leader who drives strategic initiatives, fosters industry-wide collaboration, and advocates passionately for optimal patient care. With a deep-rooted connection to community pharmacy, extensive ownership experience spanning more than 10 years and her pioneering role in the long-term care at home market, Lindsay has been a driving force in advancing healthcare innovation and elevating the role of community pharmacy in shaping the future of patient-centered care. New boost

Meet Trent Voelkl of Buffalo Pharmacies, who we consider the original gangster, the fusion innovator of all things home care and pharmacy.  We discuss the differences and appropriate options of medication management solutions in the home, how to approach independent living facilities to earn their business, how to refer private pay business to your own company and much more!

Thomas McDowell is a 4th generation Community Pharmacist and owner of McDowell’s Pharmacy in Scotland Neck, NC and Rocky Mount Medical Park Pharmacy in Rocky Mount, NC.  McDowell’s Pharmacy has been owned and operated by the McDowell family for over 100 years. Thomas purchased Rocky Mount Medical Park Pharmacy in 2021 to bring his passion for empathetic patient care and personalized service to the Nash County area.   Over the years, Thomas has seen an increased need for in-home care, especially for his pharmacy patients, which is why he has branched into the home care service industry.  Their patients trust them for the highest level of customer care and Thomas will continue to provide this superior service in the home care setting. So many families today do not know where to turn when it comes to senior care.  There are many incredible facilities in the community but often the loved one desires to stay in their home.  Loved ones may need help with medication management, doctor’s appointments,  taking care of their homes, or daily chores.  Thomas has seen this need and is committed to helping families and their loved ones maintain their independence for as long as possible.  Happier at Home – Eastern North Carolina will allow them to provide in-home care for seniors and the disabled, as well as comprehensive geriatric care management. Thomas currently volunteers with numerous groups including CPESN-NC, Area L AHEC, the UNC Eshelman School of Pharmacy Eastern Advisory Committee, and Scotland Neck Rising, a non-profit dedicated to economic revitalization and historic preservation.  He is happily married to his wife, Blaine, and has two beautiful children, Press and Mary Hayes. 

Debbie Marcello - host of Happier at Home PRN and Todd Eury, CEO of the Pharmacy Podcast Network welcome DiversifyRx founder Lisa Fasst, PharmD.  Lisa is on a mission to save independent pharmacies. Every pharmacy owner deserves to have a thriving, profitable pharmacy. Lisa became a pharmacy owner for the first time in 2005. She has been helping pharmacy owners improve their profitability and diversify their revenue streams since 2012. Lisa knows what it takes to be a pharmacy badass and started DiversifyRx, Pharmacy Badass University, and the Pharmacy Profit Summit to help every pharmacy owner create the pharmacy of their dreams.

Join us as we talk with Patrick Devereaux, pharmacist, and entrepreneur about his path from becoming a pharmacist and pharmacy owner to a recent owner of a Happier At Home franchise.  Learn from his experiences, both good and bad, and gain insight into expanding into home-based services. Todd Eury- Pharmacy Podcast Network Debbie Marcello- Owner and CEO of Happier at Home Patrick Devereux- Owner of FMS Pharmacy and Happier at Home Franchise Owner 

Join us as we speak with pharmacist and Independent Pharmacy owner, Leslie Herron. We discuss her journey, challenges that she experienced, her decision to expand into home and community-based services and her experience with the start up and establishment of her Happier at Home business.

Get the inside scoop from a widely successful pharmacy owner and entrepreneur! In this episode CEO and Founder of Happier at Home, Debbie Marcello, and Todd Eury of the Pharmacy Podcast speak with Adam Robinson, owner of Save Rite Drugs. They discussed Adam’s journey through becoming a multiple unit pharmacy owner; his challenges, how he has grown as a leader, his strategies for growth and his future plans for increasing the quality of care in his community. Adam also discussed embracing the hub and spoke model and continued expansion. This is a jam packed episode that you do not want to miss!

Today I would like to focus on “A Day in the Life of a Happier At Home Owner”.  The angle will be about how community pharmacy owners can manage this while operating their pharmacy businesses.  Below are some questions for Marie to guide the conversation.   What are the factors that you considered when deciding to start you Happier At Home business? (ex/ wanting to build a business for yourself that builds equity, wanting to increase quality of care of your community, wanting independence and to earn financially without health insurance oversite) Are you stuck in an office running your business?  Focus here should be how you are a passive owner (as the pharmacy owners will be), and that you oversee and manage the administrative staff.  That you are responsible for strategy for the growth of your company You hired a qualified full-time employee to work in the business day to day? As the VP of Training and Field Operations of the Happier At Home franchise, what characteristic have you seen in the pharmacy owners that may be a predictor to success? Ex/ being forward-thinking, entrepreneurial, following our processes What types of activities does the Business Support Manager do? Can talk about day-to-day activities Any closing advice or suggestions to our Community Pharmacy owners listening today? Perhaps can talk about your growth and that even though you were nervous about moving forward, you are glad that you did and for what reasons.

o Overview of senior care marketplace, size, and shift to aging in place o In just a few years, 132 million will be aged 50 in older. There are just over 330 million in the U.S. currently so that represents about 1/3 of our current total population. o It’s no surprise that seniors what to age in their own homes. What we’ve seen through the COVID pandemic has accelerated this shift.  Nursing homes have been very hard hit; it has been vulnerable population  We’ve been socially conditioned to stay at home  And advancements in technology have made that a bit easier. You are even seeing in some areas Hospital care at home.  Family caregivers which are commonly in the sandwich generation are teleworking or having flexibilities that allow them to be available for caregiving more than in the past.  By 2035 – People over the age of 75 will reach 13.4 million  Now, for the next few years, we will see a dip in the number of patients aging into LTC settings. If you check out this graph which looks at the US population 80 years of age or older, then you see we should see a shift before the baby boomers hit SNF age. Axios article: https://www.axios.com/2023/01/12/more-in-home-care-options-risks The pandemic-fueled boom in home care could be replicating one of the most worrisome hazards in institutional settings: bloodstream infections from central lines. Driving the news: Home infusion therapy — whether for cancer drugs, antibiotics or other treatments — is becoming a preferred option for more patients. "In the home, it's the patients, or sometimes a family member, sometimes a friend, or sometimes a neighbor that is basically doing the same work," she said. That doesn't mean infection rates are higher outside the hospital, Keller said. “The best available data shows infections occur at a lower rate than in the hospital. But, because there are more and more people in home care, it is something we need to pay attention to,” Keller said. Special guests:  Dr. Bri MorrisPharmD Dr. Bri Morris has spent her career helping community and long-term care pharmacies thrive. Dr. Morris currently leads NCPA's education initiatives and Long-Term Care Division, as well as develops programs to assist community pharmacists in streamlining workflow to add enhanced services. Prior to this role, she led NCPA’s medication adherence programs, working to ensure medication adherence is a core competency of the pharmacy profession by empowering community pharmacists with the tools needed to make a measurable impact on the nation's $290 billion medication adherence problem. Dr. Steve Moore, PharmD  Steve Moore, owner of Condo Pharmacy in Plattsburgh, N.Y., has been named the 2019 Willard B. Simmons Independent Pharmacist of the Year and one of the '50 Most Influential People in Pharmacy for 2022 .  Moore took over the pharmacy from his parents in 2005, about getting provider status and going beyond filling bottles.

Trent Voelkl, pharmacy owner of 3 Happier At Home franchises and COO of Buffalo Pharmacies has exceeded his expectations of growing new revenues through home care services. Debbie Marcello, CEO of Happier at Home and Todd Eury with the Pharmacy Podcast Network talk with Trent about his success with the franchise and about his expansion into other markets.  Learn more:  https://happierathomefranchise.com/community-pharmacy/ 

Community pharmacies deliver accessible and personalized health care to populations worldwide. Provision of medicine therapy is central to this business but the continuous interactions with clients in their homes is problematic.   Introducing a special podcast dedicated to the Community Pharmacy, Happier at Home PRN. Happier At Home is a home health care franchise dedicated to establishing you and your company as your community’s authority in home care and related services. We do this with a proven business model for your franchise business to provide both medical and non-medical assistance for families and individuals in need.   As a Happier At Home Community Pharmacy franchisee, your company will have access to multiple revenue streams. If you are a pharmacy or business owner, this allows your existing business to keep your current customers at home and independent longer, maximizing revenue potential while helping your community where they want to be, Happier At Home. -- Host: Debbie Marcello Founder and CEO of Happier at Home Guest Co-Host: Todd Eury of Pharmacy Podcast Network