Claim OwnershipReinventing Insurance Podcast by Oliver Wyman
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Customers' needs are changing and so are the rules of the game. The Reinventing Insurance Podcast by Oliver Wyman uncovers the latest growth and digital opportunities for insurance leaders today. Join Paul Ricard for interviews with industry change makers, thought leaders, and insurtech players. We discuss the biggest challenges and forces reshaping insurance and help businesses reinvent their strategy, operations, and relationships with customers.
We explore themes and reflections on building a modern insurance business, leveraging customer insights, demystifying design thinking, becoming a digital insurer, thriving with commerce and super apps, best practices for partnering with insurtechs, and elevating your technology stack.
About Oliver Wyman: Oliver Wyman is a global leader in management consulting and a business of Marsh McLennan [NYSE:MMC]. We work with clients to optimize their business, improve operations and risk profile, and accelerate their organization to seize the most attractive opportunities.
Subscribe to the Reinventing Insurance Podcast and learn more by visiting Oliver Wyman's website: www.oliverwyman.com/reinventinginsurance
14 Episodes
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As leaders face this new year, they need to be sharper than ever on where they truly differentiate. We believe the future is now. The trends of the last decade are continuing to accelerate, with a convergence on fully customer-centric experiences, fully digital operating models and incorporating generative artificial intelligence (AI) as a co-pilot within your workforce.In this episode of Reinventing Insurance, Mick Moloney, global head of insurance, asset management, and actuarial at Oliver Wyman joins our host Paul Ricard to discuss current industry trends, and opportunities for insurance CEOs to adopt an offensive stance and win in 2024. Learn more: www.oliverwyman/reinventinginsurance
What’s next in tech for insurance and how will the age of acceleration impact 2024? In this episode of Reinventing Insurance, Sean Ringsted, the Chief Digital Business Officer of Chubb, joins Oliver Wyman's Paul Ricard to share his perspectives on the future digital trends that will shape the insurance industry.Chubb is the world’s largest publicly traded property and casualty insurance company and the largest commercial insurer in the US. Sean discusses what’s top-of-mind for leaders, including Gen AI, embedded insurance, predict and prevent, global market trends, and how insurers can build effective partnerships. Learn more: www.oliverwyman/reinventinginsurance
Meredith Ryan-Reid, CEO at Versant Health, joins Oliver Wyman’s Paul Ricard on the Reinventing Insurance podcast. Meredith shares her reflections on leadership — including experiences on driving growth and reinvention for the world’s leading healthcare, insurance and financial services companies. Meredith shares reflections and learnings from her career, and perspectives into future healthcare trends, new ways of working, and Gen AI capabilities. Learn more: www.oliverwyman/reinventinginsurance
Karn Saroya knows how to build and raise seed funding for insurtech ventures. In this episode of Reinventing Insurance, Karn joins Paul Ricard and shares his secrets, challenges, and experiences as a serial insurtech entrepreneur. Over the last 10 years, Karn has launched three successful businesses — the latest is Re, a Web3 reinsurance startup valued at $100 million post valuation. Tune in as our conversation discusses the latest happenings in the insurtech space, technology breakthroughs— such as AI and Web3 — that are redefining growth opportunities, and Karn's broad spectrum of experiences with launching three successful startups. Learn more: www.oliverwyman/reinventinginsurance
Digital revolution(s), will insurance be the next wave? Tune into our Reinventing Insurance podcast episode. Oliver Wyman's Paul Ricard connects with Albert Chu, Group Chief Digital Officer, Sompo Holdings. In his 40-year Silicon Valley career, Albert has been at the forefront many technological revolutions — the personal computer, the internet revolution, and today's AI and Web3 opportunities. Albert shares ways Sompo is finding new growth opportunities, building and educating talent, and investing in the future — beyond insurance. Learn more: www.oliverwyman/reinventinginsurance
Right side, left side. What does behavioral science mean for insurers? Paul Ricard connects with Wei Ke on how behavioral science can help insurers improve decision making and customer interactions. We dive into pricing, sales, and marketing, and offer ways to simplify messaging and design new insurance products and offerings. For more on Reinventing Insurance, visit the Oliver Wyman website www.oliverwyman.com/reinventinginsurance
Who will win the digital insurance game? Join us to learn the best ways incumbents and challengers can modernize tech, play to their strengths, and maximize opportunities in the age of acceleration. On this Reinventing Insurance Podcast episode, Paul Ricard sits down with Gaurav Garg, Oliver Wyman's Global Head of Property & Casualty insurance. Gaurav has driven organizations to consistently deliver in periods of growth and disruption. and brings in-depth global industry experience as a C-suite executive to Oliver Wyman. For more on Reinventing Insurance, visit the Oliver Wyman website www.oliverwyman.com/reinventinginsurance
The new normal has accelerated digital transformation for insurance leaders. Across the Life & Retirement and P&C sectors, incumbents are modernizing their tech stack, whether its increasing speed, leveraging data, partnering with insurtechs, or building seamless customer experiences. But flipping the switch comes with many challenges. On this Reinventing Insurance Podcast episode we talk tech and insurance. Paul Ricard is joined by Alex Lyall and Justin Kahn, leaders of Oliver Wyman's Fulcrum technology. We take a deep dive into industry trends, greenfield considerations, and the key ingredients to a successful legacy transformation. Plus, how incumbents can leverage their strengths and get unstuck when it comes to building a modern tech stack. And we learn how Fulcrum's proprietary tooling and intelligence is helping life insurers solve their most pressing and complex infrastructure challenges. For more on Reinventing Insurance, visit the Oliver Wyman website www.oliverwyman.com/reinventinginsurance
What are the growth opportunities for insurance leaders in this new age of commerce? Tune in as Paul Ricard talks with Beth Costa on the dynamic side of Payments, and the latest pandemic impacts to commerce, insurance, super apps, small businesses and Millennials. For more on Reinventing Insurance, visit the Oliver Wyman website www.oliverwyman.com/reinventinginsurance
Tune in as Paul Ricard interviews Jason Rome. Together they explore the best ways insurance leaders can adopt Design Thinking into their transformation efforts — and reinvent their businesses. Jason is the SVP of Digital Strategy and Customer Experience at Method, a GlobalLogic company. At Method, Jason partners with global brands in diverse industries to create digital products and experiences that improve lives and transform businesses. During our conversation, Jason dives into customer experience, the new normal, new ways working, and shares his experiences and learnings while working with financial services and insurance companies. For more on Reinventing Insurance, visit the Oliver Wyman website www.oliverwyman.com/reinventinginsurance
An insurtech story told from both sides. An Insurtech story told from both sides: Join Paul Ricard for a conversation with Drew Ostro, CEO and co-founder of PolicyMe. PolicyMe is a rising player in the Insurtech space, coming off a record growth year and introducing a completely digital way to purchase life insurance. As an Oliver Wyman alum, Drew shares the full spectrum of his experiences, from advising senior insurance leaders to the challenges of launching a new startup. The episode explores partnerships, industry trends, lessons learned, burntpizza, and recommendations to help firms build solid customer-centric experiences in the digital space. For more on Reinventing Insurance, visit the Oliver Wyman website www.oliverwyman.com/reinventinginsurance
Playing To Win: Is your insurance business looking for a spark of innovation?Join Oliver Wyman's Paul Ricard for an in-depth conversation with Taddy Hall, a Senior Partner in Lippincott's Innovation Practice. Taddy invites insurers into a world of new possibilities, and shares first-hand experiences on how insurers can succeed at market-creating innovation, and create breakthrough solutions for their customers. Learn more: www.oliverwyman.com/reinventinginsurance
Dr. Amy Lasater-Wille, Oliver Wyman's Director of Human Insights, shares how insurers can uncover unmet needs to best inform decision-making and create distinct customer experiences. We go ‘beyond the obvious’ as Amy talks about the power of human insights and offers examples of client experiences to help insurers tap into today’s growth opportunities. For more on Reinventing Insurance, visit the Oliver Wyman website www.oliverwyman.com/reinventinginsurance
Join us, for our pilot Reinventing Insurance podcast episode with Michael Keany. Michael has spent considerable time launching new digital ventures inside large financial services firms. He’ll share four key management traps to avoid, along with learnings on how traditional insurers can set the company up for new venture success. For more on Reinventing Insurance, visit the Oliver Wyman website www.oliverwyman.com/reinventinginsurance
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