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Welcome to "UXChange" the podcast where we (ex)change experiences! I am a firm believer that sharing is caring. As we UX professionals are all aspiring to change User Experiences for the better, I have put together this podcast to accelerate learning and improvement! In this podcast, I will:- Share learning experiences from myself and UX professionals- Answer most common questions- Read famous blogs- Interview UX Professionals- And much more!For more info, head over to ux-change.com
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Send us a text 📝 Episode Description Why AI breaks traditional UX rulesThe costly mistake of treating AI like automationHow that 5% error rate could lose you big dealsEssential if you're adding AI to your productSupport the show
Send us a text This episode is part of a 3-episode series on Scoping UX Research Projects: Episode 1: Why Scoping UX Research projects is importantEpisode 2: How and when to scope a UX Research projectEpisode 3: A framework and guide to scope your UX Research projectIn this episode, I cover specifically: Section1: Should you run this UX Research projectSection2: How heavy should your research beSection3: Preparing your research planThank you for listening! If you found this insightful, subscr...
Send us a text This episode is part of a 3-episode series on Scoping UX Research Projects: Episode 1: Why Scoping UX Research projects is importantEpisode 2: How and when to scope a UX Research projectEpisode 3: A framework and guide to scope your UX Research projectIn this episode, I cover specifically: When to Scope a UX Research ProjectHow to scope a UX Research ProjectThank you for listening! If you found this insightful, subscribe so that you do not miss the next episode! Your feedback i...
Send us a text This episode is part of a 3-episode series on Scoping UX Research Projects: Episode 1: Why Scoping UX Research projects is importantEpisode 2: How and when to scope a UX Research projectEpisode 3: A framework and guide to scope your UX Research projectIn this episode, I cover specifically: Why scoping can help you be more impactfulWhy scoping helps you with commitment issuesWhy scoping is important for ownership of UX Research projectsArticles I mentioned in this episode: ...
Send us a text Agenda 🤓 Why is the problem statement importantThe issue of being solution-drivenThe different sections of a problem statementAgain, thank you for tuning in! If you like the show, subscribe and activate notifications so that you do not miss any episode. Support the show
Send us a text Hello friend and welcome back to the show! In this episode, we will cover the three reasons why your insights might not be acted upon by stakeholders and what to do about it. Specifically, we will cover: The research planningResearch ceremoniesCommunication skillsI hope it helps you as much as I had pleasure recording it! Please comment and subscribe if it helped. As always, thanks for listening. Support the show
Send us a text Hello friend, welcome back to the show! In this episode, I cover how to make our insights actionable. Expect to learn about what is an actionable insight, why insights must be actionable, some feedback from my experience, and finally the 5 tips to make an insight more actionable! I hope the content is helping you and that you at least got one insight from it! Support the show
Send us a text You know how it feels like when you do not find something on a website? In the library? In your room? Well, it is all due to infirmation architecture! We cover this topic in this episode. This episode is part of a 3-episode serie on information architecture, taken from my masterclass that I gave recently. More specifically, this episode will cover: Research methods for information architectureCard sorting for defining an information architectureSupport the show
Send us a text You know how it feels like when you do not find something on a website? In the library? In your room? Well, it is all due to infirmation architecture! We cover this topic in this episode. This episode is part of a 3-episode serie on information architecture, taken from my masterclass that I gave recently. More specifically, we will cover: What is information architectureWhy it is importantHow to design itThe process to design an information architecture Support the show
Send us a text Welcome to the UXChange Podcast! The podcast where we change and exchange user experiences. In this episode, we dive into building rapport with participants during user sessions. We will cover: Open ended questionsBeing present Having a note-takerFollowing-upRemaining neutralMeasuring user behaviour To give feedback, comments, suggestions and addressing request, head over to ux-change.com Support the show
Send us a text Welcome to the UXChange Podcast! The podcast where we change and exchange user experiences. In this episode, we dive into building rapport with participants during user sessions. We will cover: How to build rapport with participants before the user sessionHow to put the participant at ease at the beginning of the sessionThe flow of an interviewand more! To give feedback, comments, suggestions and addressing request, head over to ux-change.com Support the show
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Send us a text In this episode, I will cover techniques to help you accelerate your learning in UX! We will go over the three pillars of learning UX (according to me) and how this is related and backed up by science and more specifically the cone of learning described by Dale in 1969. Some useful links mentioned in the episode: Book a free mentorship class with me: https://adplist.org/mentors/jeremy-dos-santosUX Prompts to train your UX Skills: https://uxtools.co/challenges/I ho...
Send us a text Welcome to the UXChange Podcast! In this episode, we dive into the critical topic of when to conduct UX research during the product development lifecycle. Firstly, we explore the importance of timing in UX research, and why conducting research at the right time is crucial for the success of your product. We'll provide insights into the different stages of product development and when it's best to conduct research during each stage.Next, we discuss scenarios in which you cann...
Send us a text Welcome UX Community 👋🏻 In this episode we will cover: - The difficulty of recruiting participants for confidential UX Research studies - Some strategies to help you find participants - How to keep confidentiality in mind - ... and how to mind the biases! Thanks for listening 🙏🏼 Support the show
Send us a text Thank you for listening ❤️ In this episode, I will cover: What is a UX Research InsightThe building blocks of a UX Research InsightHow to phrase a UX Research Insight A feedback, comment, suggestion? Do you have other elements that you consider when phrasing your insights? Send them to me at ux-change.com 🙌🏻 Support the show
Send us a text Tips and tricks to ace your UX Whiteboard challenge at your next interview! Support the show
Send us a text Welcome to UXChange! The podcast where we share, ex-change (user) experiences. I am Jeremy and I have the pleasure to be your host. In this Intro episode, I will cover: Why this podcastThe format of the podcastWhat to expectSupport the show
Send us a text Welcome back to UXChange, I’m Jeremy — and today we’re talking about something I’ve been wrestling with personally: when should we actually use AI? We all love what it can do — speed, automation, magic. But at what point does using AI stop helping us think, and start replacing the thinking itself? In this episode, I share my personal heuristics for using AI at work — not as a researcher, but as a knowledge worker trying to stay effective, curious, and human in an AI-powered wor...
Send us a text Welcome back to UXChange — this is Part 2 of our series on Measuring the User Experience of AI. In the first episode, we explored vanity vs. sanity metrics — the surface-level KPIs that look good on dashboards versus the deeper indicators that truly define trust, satisfaction, and control. Today, we’re going a step further. I’ll break down why we need a new approach to measure AI experiences, and why our traditional UX frameworks simply don’t fit anymore. If you’ve ever asked y...
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