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Selling From the Heart Podcast
Selling From the Heart Podcast
Author: Larry Levine, Darrell Amy
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Welcome to the Selling From the Heart podcast, your home for authentic, effective, and socially-integrated sales strategies to help you master the art of selling. Join your hosts Darrell Amy and Larry Levine along with some of the world's best sales thought leaders and practitioners as we explore ways to grow your sales.
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Paul Epstein brings a championship mindset to business leadership, shaped by a 15-year career as a top professional sports executive. During his tenure, Paul led billion-dollar NFL campaigns, broke Super Bowl revenue records, and drove record-setting sales turnarounds for NBA teams, demonstrating elite execution under pressure.Recognized by SUCCESS magazine as a top thought leader who consistently delivers results, Paul’s expertise has been featured on ESPN, NBC, Fox Business, and USA Today. Today, he speaks and consults globally, helping organizations convert potential into performance through his WIN MONDAY™ playbook. He is the bestselling author of The Power of Playing Offense and Better Decisions Faster.SHOW SUMMARYIn this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Paul Epstein to discuss authentic selling, decision-making, and the philosophy behind Win Monday™. Paul introduces his “green light” framework, aligning head (mindset) and heart (authenticity), as the foundation for building self-trust that translates into market trust.Drawing from his research, Paul shares that 98% of people who accomplish something meaningful on Monday carry momentum through the rest of the week, while the majority of professionals view Monday negatively. He explains why winning Monday actually begins before Monday and outlines a simple but powerful routine: identifying three needle-moving actions the night before (including at least one sales impact activity) and executing them early.The conversation also explores personal standards, intentional culture-building, “owning your weather system,” and how momentum compounds when you consistently warm up every room you enter. This episode delivers practical tools for building confidence, consistency, and trust—one Monday at a time.KEY TAKEAWAYSWinning Monday creates winning weeks, months, and years.Momentum is intentional—98% of people who win Monday carry it forward.The “Green Light” framework: head + heart alignment builds self-trust and market trust.Winning Monday begins before Monday, preparation starts Friday, Saturday, or Sunday.Control your morning before others control your day.Identify three needle-moving activities nightly, including one sales-related action.You either warm up or cool down every room you enter—own your “weather system.”Standards define identity and long-term performance.HIGHLIGHT QUOTES“Show me the quality of your habits, I’ll show you the quality of your life.”“Winning Monday does not start on Monday. That’s non-negotiable.”“When you walk in a room, you either warm it up or cool it off.”“By 6 or 7 AM, it’s already a winning day. The rest of the day, I’m playing with house money.”“Standards are who you are, what you stand for, and how you show up all rolled into one.”“I’ve never heard after a great workout, ‘I totally regret that.’”ADDITIONAL RESOURCESExplore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com!Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL! Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeet Your Daily Dose of Inspiration:Click Here for Your Daily Dose
Robert J. Hunt is the business owner and peer group leader for REF Dallas, where he dedicates his expertise to elevating DFW-area CEOs and business owners. After spending the early part of his career in Marketing and Sales leadership, Robert made a significant pivot in 2013 to focus on helping leaders become the best versions of themselves. Through REF Dallas, he fosters a community of innovative minds, turning business challenges into profound opportunities for growth. Beyond the peer group, Robert provides personalized leadership coaching, emphasizing accountability and the pursuit of excellence for leaders committed to impact.SHOW SUMMARYIn this episode of Selling from the Heart Podcast. Larry Levine and Darrell Amy are joined by Robert J. Hunt, business owner, peer group leader for REF Dallas, and author of "Nobody Cares Until You Do," a guide to personal accountability. Robert defines selling from the heart as being genuine and authentic rather than relying solely on techniques and scripts. The conversation centers on accountability as ownership—distinct from responsibility—and emphasizes that salespeople must own their actions, attitude, energy, and results instead of blaming leads, the economy, coworkers, or tools. Robert outlines four victim traps—blame, excuses, "I can’t," and waiting/hope—and encourages taking immediate action, even starting with one small step. He stresses that real accountability involves inviting others in through vulnerability (e.g., a coach or trusted person who won’t enable excuses) while recognizing that only the individual can truly be accountable. Robert also addresses "head trash" and self-limiting beliefs, stating that identity caps performance and asserting that people are a "10" and can grow in every role. He shares a personal story of owing $90,000 in debt and selling their home to downsize as part of owning their situation and rebuilding. The episode includes how to get the book via Amazon, Audible (read by the authors), or at nobodycaresbook.com, and offers a free copy to the first two people who use the code word "Selling from the Heart." The hosts close by urging listeners to reflect rather than deflect, invest in themselves, and take action to build momentum.KEY TAKEAWAYSAccountability vs. Responsibility: Responsibility is what you do; accountability is owning how you do it - your attitude, energy, and entire effort.The Four Victim Traps: Blame, excuses, saying "I can't," and waiting/hoping keep you powerless.Own It to Change It: If you own your situation, you have the power to fix it. Nobody can force accountability on you.You Are Already a 10: You'll never perform higher than the identity you claim. Stop thinking you're less than a 10.Accountability Needs Vulnerability: Invite someone into your journey who won't accept excuses but will encourage your best.Take One Step Today: One small action builds momentum. Don't wait for perfect conditions.HIGHLIGHT QUOTES"Nobody cares about your junk unless you care enough to do something about it.""If you own it, you have the power to do something about it.""You'll never do any role in your life higher than the identity you claim to be. If you think you're a five, you'll never be more than a five.""We don't need someone who will make us feel better that we didn't do what we're supposed to do. We need people who will listen and encourage us to be the best version of ourselves.""The longer you stay as a victim, the less likely you will ever get out of it.""When you want the life you want, when you really, really want something, you won't give up. You'll press on.""Just own it. It doesn't get any better when you don't own it. It just gets worse."FOLLOW THE CONVERSATIONLearn more about Robert J. Hunt.LinkedIn: https://www.linkedin.com/in/roberthuntceo/Learn more about Darrell and Larry.Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/Website: https://www.sellingfromtheheart.net/ADDITIONAL RESOURCESDiscover Heart-Centered Leadership:Explore the Culture from the Heart Podcast and uncover the secrets to thriving workplace cultures. Know a visionary CEO? Nominate them today at 👉 www.culturefromtheheart.com!Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust WorldNow available on Audible! Transform your sales approach with insights that matter. https://a.co/d/bOgH6IgGet exclusive access to the latest episodes, leadership strategies, and sales tips. Subscribe to Our YouTube Channel! https://www.youtube.com/@SellingFromtheHeartYour Daily Dose of Inspiration:Start each day with the motivation you need.https://daily.sellingfromtheheart.net/
Dr. Garland Vance is a leadership expert, author, and co-founder of AdVance Leadership. With more than 25 years of experience developing leaders, Garland is passionate about helping organizations build environments where every person experiences great leadership. His book Gettin’ (un)Busy was named one of Forbes’ “7 Books Everyone on Your Team Should Read” and earned the 2020 Author Elite Award for Best Business Book. Dorothy Wood Vance has spent over two decades empowering leaders to discover and maximize their strengths. As co-founder of AdVance Leadership, she has helped grow the company into one of the Top 20 Leadership Development Companies in America. Together, Dorothy and Garland equip leaders with practical tools to unlock potential, strengthen culture, and lead with authenticity.SHOW SUMMARYIn this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Dr. Garland Vance and Dorothy Wood Vance to explore the powerful concept of Unleashed Leadership. They discuss how leaders—and sales professionals—can become “leashed” when responsibilities outpace clarity, capacity, or alignment, and how addressing root leadership issues can unlock greater effectiveness and impact.Drawing from their book Unleashed Leadership, Garland and Dorothy outline seven key areas that often hold leaders back: character, competence, capacity, clarity, community, culture, and consistency. The conversation highlights why clarity is one of the biggest challenges leaders face and emphasizes that salespeople are leaders too—guiding clients toward meaningful outcomes without traditional authority. Packed with real-life examples and practical leadership insights, this episode delivers actionable strategies for anyone looking to lead and sell with heart. KEY TAKEAWAYSLeaders become “leashed” when expectations exceed clarity, capacity, or alignment.Seven core leadership challenges: Character, Competence, Capacity, Clarity, Community, Culture, and Consistency.Clarity is often the most common leadership gap—people need to know where they’re going and why.Sales professionals are leaders because they guide clients toward a vision and better outcomes.HIGHLIGHT QUOTESLeaders become “leashed” when expectations exceed clarity, capacity, or alignment.Seven core leadership challenges: Character, Competence, Capacity, Clarity, Community, Culture, and Consistency.Clarity is often the most common leadership gap—people need to know where they’re going and why.Sales professionals are leaders because they guide clients toward a vision and better outcomes.📌 FOLLOW THE CONVERSATIONConnect with Dr. Garland Vance:➡️Dr. Vance's LinkedIn: https://www.linkedin.com/in/garland-vance/Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCESExplore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com!Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL!Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeGet Your Daily Dose of Inspiration:Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Mark Carpenter is a keynote speaker, leadership coach, and bestselling author dedicated to reshaping business leadership with a human-first approach. With experience across multiple industries, Mark helps organizations improve productivity, engagement, and commitment by fostering authentic connections.He is the author of Lead Like a Person, Not a Position and co-author of Master Storytelling: How to Turn Your Stories Into Experiences that Teach, Lead, and Inspire. Mark’s work blends heart and strategy, equipping leaders to move beyond titles and authority to build trust, unlock commitment, and create cultures where people truly thrive.SHOW SUMMARYIn this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Mark Carpenter to explore what it truly means to lead and sell like a person, not a position. Mark challenges traditional leadership models that rely on authority and hierarchy, emphasizing instead the power of authenticity, presence, and intentional connection.Drawing from his bestselling book, Mark outlines three essential leadership skills—listening intently, communicating intentionally, and recognizing individuals, that directly impact trust, performance, and engagement. The conversation also addresses why top-performing salespeople often struggle when promoted into leadership roles without people-skills training and why mentorship is critical for developing effective leaders. This episode offers practical, human-centered guidance for anyone looking to lead and sell from the heart.KEY TAKEAWAYSLeadership and sales success begin with human connection—not titles or authority.Lead and sell as a person first; positions don’t build trust, people do.The three core leadership skills: listening intently, communicating intentionally, and recognizing individuals.Many leaders fail because they receive position training but not people-skills training.Being a great salesperson does not automatically translate into being a great leader.Recognition is just as important as correction, and often overlooked.Listening requires discipline and presence in a fast-thinking world.Mentorship accelerates leadership readiness and long-term effectiveness.HIGHLIGHT QUOTESWe do not rise to the level of our expectations. We fall to the level of our training.People can speak at about 125 words per minute, listen at 400, and think at 900, presence is work.What’s the best thing about your work? The people. What’s the worst thing? The people.People are messy… and there’s joy in the messiness too.📌 FOLLOW THE CONVERSATIONConnect with Mark Carpenter:➡️Mark's LinkedIn: https://www.linkedin.com/in/mark-carpenter-0b55221/Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCESExplore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com!Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL!Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeGet Your Daily Dose of Inspiration:Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Kelley Hippler is a seasoned Chief Revenue Officer with more than 20 years of global commercial leadership experience. She specializes in driving sustainable revenue growth and transforming sales organizations through strategic planning, disciplined execution, and people-first leadership. Kelley is known as a data-driven and accountability-centered leader who builds scalable teams aligned around a shared vision and clear outcomes.She spent 23 years at Forrester Research and, during her five years as Chief Sales Officer, helped grow company revenue by 51% through organic and inorganic strategies, reaching a company high of $538M in revenue and a $1.13B market cap. Kelley is deeply passionate about developing talent, building cultures of ownership, and driving measurable business impact. Her leadership mantra is: People. Plan. Align. Execute. Win.SHOW SUMMARYIn this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Kelley Hippler to explore how authenticity, alignment, and disciplined execution drive modern sales success. Kelley shares insights from her extensive executive leadership experience, including how strong sales and marketing alignment, intentional planning, and people-first leadership create sustainable growth.The conversation highlights the evolving buyer journey, the importance of meaningful customer interactions, and how AI and technology are reshaping sales workflows. Kelley offers practical guidance for sales leaders and professionals on maximizing effectiveness, improving qualification discipline, protecting time, and building trust-centered sales cultures that consistently perform.KEY TAKEAWAYSAuthentic, agenda-free selling builds stronger long-term trust with buyers.Revenue growth starts with people—empowered, aligned sellers drive results.Sales and marketing alignment must be demonstrated through shared action, not just words.Time is a seller’s most limited asset and must be protected intentionally.Today’s buyers are largely through their journey before engaging sellers—value must show up fast.Strong qualification and disqualification discipline improves win rates and efficiency.AI and technology should support effectiveness, not replace authentic human connection.Culture carriers often outperform quota chasers over the long term.HIGHLIGHT QUOTESSelling from the heart really comes down to leading with authenticity and not an agenda. It's about showing up as a human being first.The best sellers I've come across in my career weren't just quota crushers, but they were actually culture carriers.Your people at the end of the day are the ones who drive your results. I may be a chief revenue officer, but I'm not the one driving revenue.Taking the call is the worst thing you can do. You are wasting that person's time. The best thing you can do is let a seller know if it's not the right time.📌 FOLLOW THE CONVERSATIONConnect with Kelley. Hippler:➡️Kelley's LinkedIn: https://www.linkedin.com/in/kelley-hippler/Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCESExplore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com!Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL!Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeGet Your Daily Dose of Inspiration:Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Karen Kelly is a keynote speaker, sales trainer, fractional sales leader, and recognized women-in-sales expert. She helps companies find, recruit, onboard, and promote top female sales talent while empowering women founders and sales professionals to thrive in modern selling environments.With deep experience across corporate sales and leadership, Karen emphasizes emotional intelligence, authenticity, and connection as the true drivers of sales success today. Her work centers on helping sellers move beyond hustle and pressure to lead with confidence, clarity, and heart.SHOW SUMMARYIn this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Karen Kelly to explore how reframing fear and revealing authenticity can transform sales conversations. Karen shares her personal journey from selling with a “head and hustle” mindset to embracing heart-centered selling through inner work and self-awareness.The conversation dives into the power of pausing, listening deeply, and creating emotional safety for buyers. Karen introduces her “Three R’s” framework, Reframe, Reveal, and Revisit, and explains why fear, not price or competition, is often the real reason deals stall. This episode challenges traditional sales tactics and offers practical insights for selling with confidence, empathy, and purpose.KEY TAKEAWAYSPausing before reacting creates space for deeper understanding and stronger conversations.Sales success starts with self-awareness—you can’t authentically connect outward until you look inward.Fear is the primary driver of buyer indecision; sellers must bring confidence and clarity, not pressure.The Three R’s framework—Reframe, Reveal, Revisit—helps sellers navigate modern sales conversations.A full pipeline creates an abundance mindset, making authenticity and detachment easier.Trust-building, empathy, and connection are critical strengths in today’s sales landscape.QUOTESI sold from the head and hustle… on paper I was winning, but on the inside I felt empty.If you can’t connect with yourself, how are you in a position to do it with others?Salesforce says the number one complaint buyers have is that they don’t feel heard.Our goal is to bring confidence to their doubt and direction to their indecision.📌 FOLLOW THE CONVERSATIONConnect with Karen Kelly:➡️Karen's LinkedIn: https://www.linkedin.com/in/karen-kelly-sales-trainer-/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCESExplore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com!Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL!Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeGet Your Daily Dose of Inspiration:Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Margie Newman Tsay is the Founder & CEO of Intesa Communications Group, a strategic communications firm specializing in reputation management, executive coaching, and crisis response. A seasoned communicator and entrepreneur, Margie draws on her background in media relations, advocacy, and leadership to help high‑profile professionals and organizations build trust, align their message, and navigate change.Her work is guided by a deep belief in authenticity, clarity, and purpose‑driven communication. Based in San Diego but rooted in Nashville, Margie serves as a champion for leaders who want to elevate their impact and build cultures anchored in connection, integrity, and clarity.SHOW SUMMARYIn this episode of Selling from the Heart Podcast. Larry Levine and Darrell Amy are joined by Margie Newman Tsay, founder of Intesa Communications Group, who shares her expertise in strategic communications, reputation management, executive coaching, and crisis response. Margie emphasizes the need for clarity, brevity, and effective communication during crises and how these skills are essential for building trust and credibility. She also highlights the role of continuous learning and vulnerability in becoming a successful communicator, regardless of age or gender. The episode underscores the overlooked necessity of crisis communication training in the sales profession and offers actionable insights for sales leaders and professionals.KEY TAKEAWAYSCommunication requires repetition - Say things 10-11 times before people truly retain them; don't assume once is enough Make the customer the hero - Focus on their goals and needs, not your product or yourself Reputation is built daily - Trust and authenticity come from how you show up every single day, not just when making a sale Surprises are for birthdays - Over-communicate to avoid catching people off guard in business relationships Crisis communication essentials - Focus on brevity, roles, and goals; reduce oxygen to the flame rather than escalating Diversify your network - Learn from people across different ages, genders, and industries to expand your communication toolkit Humans first in crisis - Remember everyone defaults to fear and ego under pressure; sometimes people just need to be heardQUOTES"Selling from the heart means remembering that it's not about you. Make the customer the hero." "Surprises are for birthdays. You gotta communicate, communicate, communicate in four different ways to make sure people get it." "Leadership is context. When we stop communicating and giving that context, trust erodes." "No one is born a great communicator. This is a learned skill. You can start today being a great communicator." "In a crisis, our brains are ego and overwhelm. We immediately need to know what is going on, how do we solve for it, and what's my job." "What's the closest gator to your boat? You take 'em one gator at a time." (on prioritizing in crisis) "Everyone is a human first. Ego and fear don't bring out the best in any person, and that is what you're dealing with in a crisis."FOLLOW THE CONVERSATIONLearn more about Margie Newman Tsay.LinkedIn: https://www.linkedin.com/in/margienewmantsay/Learn more about Darrell and Larry.Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/Website: https://www.sellingfromtheheart.net/ADDITIONAL RESOURCESDiscover Heart-Centered Leadership:Explore the Culture from the Heart Podcast and uncover the secrets to thriving workplace cultures. Know a visionary CEO? Nominate them today at 👉 www.culturefromtheheart.com!Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust WorldNow available on Audible! Transform your sales approach with insights that matter. https://a.co/d/bOgH6IgGet exclusive access to the latest episodes, leadership strategies, and sales tips. Subscribe to Our YouTube Channel! https://www.youtube.com/@SellingFromtheHeartYour Daily Dose of Inspiration:Start each day with the motivation you need.https://daily.sellingfromtheheart.net/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Cory Scheer is the Founder and CEO of TrustCentric® Consulting, a leadership advisory firm dedicated to putting trust at the core of every organization. With over two decades of experience, Cory specializes in building the Trust Proposition®—a framework designed to uncover hidden gaps and align leadership, culture, and performance.A powerful speaker and trusted advisor to senior teams, Cory helps leaders communicate with clarity and empower their teams to create environments where trust serves as the primary engine for growth.SHOW SUMMARYIn this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Cory Scheer to explore the fundamental mechanics of building and sustaining trust in the sales world. Cory shares his deep research into why sales professionals must focus on their "Trust Proposition" before they ever lead with a "Value Proposition".The conversation dives into the practical building blocks of trustworthiness, competency, problem-solving, and authentic care, and highlights why active listening remains the most effective tool in a salesperson’s arsenal. Whether you are a veteran leader or a rising professional, this episode provides a blueprint for closing the trust gap to create lasting customer loyalty and meaningful results.KEY TAKEAWAYSTrust as the Foundation: deals stall and relationships fade without a firm belief in the truth of the person or the process.The Trust Proposition: Your trust proposition must precede and bolster your value proposition; value is only recognized once trust is established.The Three Pillars: Building trust requires mastering three specific elements: competency, problem-solving, and authentic care for others.The Power of Listening: Active listening is the single most powerful way to demonstrate that you genuinely care about a client's outcome.The Generational Shift: Younger professionals (ages 18–29) are highly sensitive to trust levels and will quickly exit environments where it is lacking.Outcome vs. Strategy: Real growth is not a strategy you implement, but an outcome of consistent, trustworthy actions.HIGHLIGHT QUOTESTrust is the firm belief in the truth of something or someone.The number one way to demonstrate care for others... is by listening actively.Mind the trust gap, get your trust proposition out on the business table as fast as possible.Growth is an outcome. It is not a strategy.📌 FOLLOW THE CONVERSATIONConnect with Cory Sheer:➡️Cory's LinkedIn: https://www.linkedin.com/in/coryscheer/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCESExplore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com!Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL!Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeGet Your Daily Dose of Inspiration:Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Alex Goldfayn is the CEO of a high-performance revenue growth consultancy that helps companies boost sales by 15–30% annually. A three-time Wall Street Journal bestselling author, his works include Pick Up The Phone & Sell, 5-Minute Selling, and Selling Boldly.Known as one of the most sought-after keynote speakers in the industry, Alex is famous for shifting mindsets from fear to confidence and from selling to helping. He is driven by a mission to help organizations turn ordinary outreach into extraordinary, predictable growth.SHOW SUMMARYIn this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Alex Goldfayn, Founder and CEO of Outgrow. Alex shares actionable strategies from his latest book, Outgrow: How to Expand Market Share and Outsell Your Competition, focusing on how to boost sales by being proactive rather than reactive.The conversation dives deep into the "miracle tool" of the telephone and the importance of purposeful outreach when nothing is wrong, rather than only calling when there is a problem. Alex provides powerful insights on overcoming the fear of rejection and maintaining the consistency required to achieve significant organic growth while selling with genuine heart.KEY TAKEAWAYSService-First Mindset: Selling from the heart is a shift in perspective, it is about helping your clients, not just closing a deal.The Proactive Edge: Predictable, organic sales growth is driven by proactive outreach, not by reacting to urgent or stressful problems.Purpose Over Pressure: Meaningful growth is the result of consistent, purposeful actions rather than increased pressure.Reframing Rejection: Rejection is a natural part of the sales process; remember that every “no” brings you one step closer to a “yes”.The Power of the Phone: Using the phone proactively sets you apart in a digital world because most of your competitors simply aren’t doing it.Trust as a Catalyst: Building authentic relationships and deep trust is the primary driver of long-term professional success.HIGHLIGHT QUOTESWe are the helpers, we're the salespeople. It's righteous work.Proactive is when nothing is wrong; reactive is in response to something urgent or stressful.Sales growth doesn't come from more pressure, it comes from more purpose.If the phone came out after email, we would all think it's a miracle tool.📌 FOLLOW THE CONVERSATIONConnect with Alex Goldfayn:➡️Alex's LinkedIn: https://www.linkedin.com/in/alexgoldfayn/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCESExplore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com!Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL!Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeGet Your Daily Dose of Inspiration:Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Joel Goldberg is a veteran TV broadcaster for the Kansas City Royals, serving as the in-game reporter and anchor for every pre-game and post-game show. With over 30 years in television, Joel has covered everything from Super Bowls to World Series, interviewing icons like Will Ferrell and Wayne Gretzky—while also reporting on quirky moments like tick racing on a pool table.He is the host of the podcast Rounding the Bases and the author of two books: Small Ball Big Results and Small Ball Big Dreams, where he shares stories of success through consistency, teamwork, and trust.Beyond the broadcast booth, Joel runs a thriving speaking business, helping organizations build cultures grounded in trust and connection. His practical, story-driven approach to leadership has helped companies improve morale, strengthen teamwork, and foster authentic engagement.A proud Emmy Award winner and storyteller at heart, Joel brings a unique blend of sports wisdom, business insight, and real-world perspective to every stage he steps on.SHOW SUMMARYIn this episode of Selling from the Heart Podcast. Larry Levine and Darrell Amy are joined by Joel Goldberg, a seasoned TV broadcaster and author, who shares his insights on storytelling and building trust in both sport and sales. Joel recounts captivating stories from his career, highlighting the power of small consistent actions to achieve big results. The episode emphasizes the importance of genuine and effective storytelling in sales, providing practical advice for sales professionals to connect better with their audience.KEY TAKEAWAYSAuthenticity and trust are the foundation of successful sales and relationships.Everyone is in the people business and, in some way, a storyteller.Consistency, small daily actions (“small ball”), and attention to detail lead to big results.Know your audience and listen before telling your story.Effective storytelling is about making your message relevant and emotionally resonant.Building trust with your team and clients enables you to achieve more together.QUOTES“We are all in the people business, and we are all storytellers.”“Authenticity sells.”“When people believe you have their best interests at heart before your own, it becomes a lot easier to sell.”“Small ball is the little things you do consistently that add up to big results.”“If you don’t know what your audience wants, it becomes a lot harder to sell.”“You have to earn trust—once you have it, you can do anything.”Learn more about Joel Goldberg.LinkedIn: https://www.linkedin.com/in/joelgoldbergkc/Learn more about Darrell and Larry.Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/Website: https://www.sellingfromtheheart.net/ADDITIONAL RESOURCESDiscover Heart-Centered Leadership:Explore the Culture from the Heart Podcast and uncover the secrets to thriving workplace cultures. Know a visionary CEO? Nominate them today at 👉 www.culturefromtheheart.com!Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust WorldNow available on Audible! Transform your sales approach with insights that matter. https://a.co/d/bOgH6IgGet exclusive access to the latest episodes, leadership strategies, and sales tips. Subscribe to Our YouTube Channel! https://www.youtube.com/@SellingFromtheHeartYour Daily Dose of Inspiration:Start each day with the motivation you need.https://daily.sellingfromtheheart.net/ Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Greg Stephens is the President of Choice Consulting and a seasoned communication expert, executive coach, and corporate trainer. With over 25 years of experience across tech, healthcare, and sports, Greg specializes in the "human" side of business: leadership development, conflict resolution, and high-stakes communication.A certified behavior analyst and Master Trainer in Crucial Conversations, Greg has empowered thousands of professionals to turn ordinary interactions into extraordinary results.SHOW SUMMARYIn this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Greg Stephens to explore how sales professionals and leaders can restore even the most challenging or “impossible” relationships. Greg shares powerful insights on authenticity, mindset, and communication—highlighting how self-limiting beliefs often stand in the way of trust and progress.The conversation dives into practical strategies for setting clear agreements, defining mutual respect, and creating psychological safety in client and team relationships. Through real-world examples and role-playing, Greg demonstrates how intentional communication can transform conflict into collaboration and rebuild trust where it feels lost.KEY TAKEAWAYSAuthenticity as a Foundation: Sustainable sales success is impossible without an authentic connection and a baseline of mutual respect.Mindset Over Circumstance: Most "impossible" relationships are actually limited by our own internal beliefs—change your narrative to change the outcome.Define Respect Early: Success lies in establishing clear agreements and understanding exactly what "respect" means to your client.The Information Gap: Open and honest communication about expectations is vital; without information, people create "worst-case" stories that lead to downward spirals.Radical Accountability: You cannot control another person, but you have 100% control over your attitude, your actions, and how you show up.HIGHLIGHT QUOTESEveryone wants to buy, no one wants to be sold.If I don’t have your best in mind, it’s going to come across as me trying to get something for myself.People have to have psychological safety in the conversation—mutual purpose and mutual respect.In the absence of information, we make it up and we make up the worst story we can.📌 FOLLOW THE CONVERSATIONConnect with Greg Stephens:➡️Greg's LinkedIn: https://www.linkedin.com/in/gregstephens2/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCESExplore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com!Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL!Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeGet Your Daily Dose of Inspiration:Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Steve Benson is the Founder and CEO of Badger Maps, a leading route-planning and mapping platform built specifically for field sales teams. With a background in geography, an MBA, and experience at companies like IBM, HP, and Google, Steve combined his expertise in mapping and sales strategy to help outside sales professionals work smarter, not harder. His mission is to eliminate wasted time in the field so salespeople can focus on what truly matters, building relationships and creating value for customers.SHOW SUMMARYIn this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Steve Benson, Founder and CEO of Badger Maps. The conversation explores how field sales professionals can dramatically improve productivity by optimizing routes, planning ahead, and eliminating inefficiencies. Steve shares practical insights on how technology can support—not replace—authentic, relationship-driven selling. This episode highlights how reclaiming wasted time allows sales professionals to spend more meaningful time with customers, deepen trust, and drive stronger results.KEY TAKEAWAYSThe Human Element: Sales is fundamentally a human interaction rooted in authenticity and trust—technology should enable, not replace, this.Leverage Efficiency Tools: Utilize efficiency tools, like route planners and virtual assistants, to handle logistical tasks, freeing the salesperson to focus exclusively on building relationships.Route Planning is Power: Optimizing routes and planning customer visits can save significant hours each week for field sales teams, directly impacting time-to-revenue.Focus on the Core: Cutting out distractions and concentrating on real customer conversations and value creation leads directly to better sales results.Repurpose Wasted Time: Regularly assess and repurpose time spent on low-value tasks (like driving or scheduling) into high-value activities, such as meeting more clients or performing account research.HIGHLIGHT QUOTESSales is as old as civilization… this is a very human interaction.If you just focus on how am I going to create value for this person… that’s all sales is.It’s a noisy world… people’s guard is generally up, and they are generally suspicious of things.Repurpose your time… if you could repurpose three hours a day into seeing another customer, that’s 15 hours a week. Something tells me you’d grow sales, build more trust, and grow client relationships a whole lot more.📌 FOLLOW THE CONVERSATIONConnect with Steve Benson:➡️Steve's LinkedIn: https://www.linkedin.com/in/stevenbenson/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCESExplore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com!Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL!Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeGet Your Daily Dose of Inspiration:Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Josh Perry is a performance coach, speaker, and former professional BMX athlete and X-Games competitor. His extraordinary journey includes defying the odds by overcoming multiple brain tumors while competing at the highest levels of his sport.This battle gave him a profound, lived understanding of resilience, human potential, and personal transformation. Now, Josh empowers individuals and teams to transcend their challenges, optimize performance, and turn adversity into their greatest advantage by harnessing the power of: Mindset and Adaptability and Emotional RegulationSHOW SUMMARYIn this inspiring Selling from the Heart Podcast episode, Larry Levine and Darrell Amy are joined by performance coach and former BMX athlete Josh Perry for a compelling conversation on authentic leadership and overcoming life-altering adversity.Josh shares his powerful story of surviving multiple brain tumors and how these experiences fundamentally shaped his views on resilience, mindset, and human capacity. This discussion delivers high-value lessons for sales professionals, emphasizing:The profound power of choice in the face of setbacks.The revolutionary concept of "dissolving" instead of "solving" problems.The crucial role of inner narratives and energy in successful sales interactions.KEY TAKEAWAYSThe Power of Choice: Adversity is an inevitable part of life and sales, but your response and perception of it is always a choice.Define Your Setbacks: The meaning you assign to any failure or setback fundamentally shapes your experience, growth, and future actions.Inner Work Drives Success: Authentic sales success requires a commitment to self-awareness and the inner work of reflecting on your thoughts, feelings, and motivations.Dissolve the Illusion: Begin dissolving problems by questioning the deep-seated stories and limiting beliefs you hold about the situation.Energy and Intent: The energy, focus, and intention behind your sales actions matter as much as the actions themselves.HIGHLIGHT QUOTESWe have choice in thought, we have choice in perception, we have choice in perspective.Can you choose to be defined by your vision rather than your circumstances, despite the pain?The meaning we apply to things can last a lifetime if we're not aware of it.Dissolving problems is really the illusion that something shouldn't be the way it is.📌 FOLLOW THE CONVERSATIONConnect with Josh Perry:➡️Josh's LinkedIn: https://www.linkedin.com/in/joshperrybmx/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCESExplore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com!Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL!Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeGet Your Daily Dose of Inspiration:Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Joyce Marter is an internationally recognized psychotherapist, speaker, and author who helps individuals and organizations elevate mental health, leadership, and financial well-being. With over 25 years of experience, she has partnered with Fortune 500 companies, universities, and global associations. Joyce is the author of The Financial Mindset Fix: A Mental Fitness Program for an Abundant Life and a trusted expert featured in Forbes, Psychology Today, and numerous media outlets. Known as America’s Workplace Therapist, Joyce empowers professionals to strengthen emotional resilience, improve financial mindset, and thrive with balance and authenticity.SHOW SUMMARYIn this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Joyce Marter—psychotherapist, speaker, and bestselling author. Joyce shares powerful insights on the essential connection between mental health and sales performance. She explains how mindfulness, emotional awareness, resilience, and detachment from outcomes can help sales professionals reduce stress and prevent burnout. Joyce also highlights the importance of self-worth, compassion, and developing a healthy financial mindset. This heart-centered conversation offers practical tools for personal well-being, leadership effectiveness, and long-term sales success.KEY TAKEAWAYSMindset is Sales Health: Your mental health is directly linked to your sales performance—prioritizing your mind is prioritizing your results.Cultivate Resilience: Implement mindfulness practices (e.g., meditation, journaling, intentional routines) to systematically build emotional resilience and reduce stress.Practice Detachment: Learn to detach from specific outcomes and financial stress to maintain self-worth and emotional stability, especially during tough cycles.Strength in Seeking Help: Seeking therapy or counseling is a proactive sign of strength, demonstrating a commitment to personal and professional growth.Empathy-Driven Leadership: Sales leaders must prioritize their own self-care and support their teams with empathy, compassion, and a growth mindset.HIGHLIGHT QUOTESSelling from the heart is when we align our unique gifts and talents with a need in the world to the greatest extent possible.If we don't know ourselves, we need to have some of those mindfulness practices to search within.Detachment is a mindfulness practice that allows us to surf the waves of change without gripping. We are observing, not absorbing.It's okay to talk to somebody. This isn't a sign of weakness. It's actually the opposite.📌 FOLLOW THE CONVERSATIONConnect with Joyce Mater:➡️Joyces LinkedIn: https://www.linkedin.com/in/joycemarter/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCESExplore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com!Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL!Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeGet Your Daily Dose of Inspiration:Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Joe Jacobi is an Olympic gold medalist, performance coach, author, and speaker who transforms life’s transitions into opportunities for growth. He uses the metaphor of riding waves, literally and figuratively, to help leaders and teams find clarity, purpose, and momentum.Joe earned the first U.S. Olympic gold medal in whitewater slalom canoeing at the 1992 Barcelona Games and later served as CEO of USA Canoe/Kayak, guiding organizational transformation with heart-centered leadership. Today, he coaches high-achieving professionals seeking clarity and renewal in midlife, helping them replace hustle with intention and reconnect with what truly matters.SHOW SUMMARYIn this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Olympic gold medalist and performance coach Joe Jacobi. Together, they explore the importance of authenticity, internal alignment, and redefining high performance during the midlife chapters of life. Joe shares personal stories from his Olympic journey and his evolution into leadership and coaching. He discusses the power of questioning long-held beliefs, listening to the heart, and shifting from achievement-driven living to meaning-driven impact. Joe encourages listeners to embrace experimentation, purpose, and deeper self-awareness to unlock growth and fulfillment in both sales and life. KEY TAKEAWAYSAuthentic Leadership: True leadership and sales success emerge from alignment, honesty, and leading with heart—not just intellect.Redefining High Performance: Midlife offers an opportunity to reexamine success metrics and shift toward meaningful contribution and personal fulfillment.Questioning Assumptions: Revisiting long-standing beliefs (“Could the opposite of that be true?”) opens possibilities for growth and reinvention.Second-Half Strategy: The second half of life thrives on intention, purpose, and legacy rather than relentless hustle.Experimentation & Renewal: Small, low-risk experiments can spark renewed energy and prevent complacency or burnout.HIGHLIGHT QUOTESThe brain knows how to yell loudly and repetitively, but we need to give the heart more voice in the conversation.If you don’t define high performance for yourself, the second half of life can feel like decomposition and disconnection.The best thing we could hope for is that the next generation faces a higher level of problems because of the conversations we’re having now.It’s about the bravery and courage to talk about the things no one talks about—but everyone thinks about.📌 FOLLOW THE CONVERSATIONConnect with Joe Jacobi:➡️Joe's LinkedIn: https://www.linkedin.com/in/jacobijoe/To dive deeper into today’s conversation and access the resources Joe mentioned, visit his special page created just for Selling From the Heart listeners at joejacobi.com/sfth. Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCESExplore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com!Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL!Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeGet Your Daily Dose of Inspiration:Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
As an international business and life guide, Mel McSherry helps inspired but overwhelmed entrepreneurs honor their lives and become the architects of their own success. Mel uses their spiritual gifts and their 14+ years of business-building experience to slash entrepreneurs’ stress and bring their success to life! By merging Human Design with traditional business development tools, Mel coaches others on how to connect with what they want and implement their strengths and strategies to be profitable every day - mentally, emotionally, and financially.SHOW SUMMARYIn this episode of Selling from the Heart Podcast. Larry Levine and Darrell Amy are joined by Mel McSherry, an international business and life guide. Mel introduces listeners to the concept of human design and its application in the sales profession. She explains how understanding one’s unique design can enhance decision-making processes and create authentic, trust-based relationships. Mel also delves into the importance of alignment and detaching from outcomes in sales interactions. This episode is packed with insights on sustainable, heart-centered success and practical tips to better connect with clients and close deals. KEY TAKEAWAYSAuthenticity and trust are central to successful, heart-centered sales.Human design helps sales professionals align their natural strengths with their sales approach.Understanding your own and others’ decision-making styles leads to better relationships and outcomes.Detaching from outcomes and focusing on genuine connection creates more sustainable success.Every buyer and seller is unique; alignment and self-awareness are key to long-term profitability.HIGHLIGHT QUOTESIt gets you out of that financial profitability focus and flips it to that mental and emotional profitability first.You are the singular, most profitable point in your business and in your life.Keep being genuine, keep being authentic. Keep building trust. Be intentional about your design as a human being, and most of all, sell from the heart.You are the singular, most profitable point in your business and in your life.📌 FOLLOW THE CONVERSATIONConnect with Mel McSherry:➡️Mel's LinkedIn: https://www.linkedin.com/in/melmcsherry/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCESExplore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com!Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL!Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeGet Your Daily Dose of Inspiration:Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Raya Chisesi is a sales expert, author, and speaker who helps remote sales professionals build authentic connections and succeed through voice-first communication. She is the author of Inside Voice and brings a unique blend of practical experience and academic insight to empower sellers to lead with clarity, empathy, and confidence in today’s virtual landscape.SHOW SUMMARYIn this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Raya Chisesi, author of Inside Voice and Campaign Marketing Manager at Savvas Learning Company. Raya shares her insights on the power of authentic communication in inside and remote sales, exploring how to build genuine trust in a digital environment.The discussion highlights practical strategies for uniting inside and outside sales teams, amplifying the often-overlooked voices of inside sales professionals, and bringing contagious energy and passion to every customer interaction. Together, they explore how authenticity, collaboration, and enthusiasm can transform sales relationships and elevate both performance and company culture. KEY TAKEAWAYSPassion and authenticity are essential in sales—customers can sense your energy and excitement.Building trust and genuine relationships—virtually or in person—is at the heart of successful selling.Inside sales professionals have unique perspectives that drive company growth and customer alignment.Collaboration between inside and outside sales teams fosters unity, innovation, and success.Celebrating both small and big wins helps sustain motivation, engagement, and positivity.HIGHLIGHT QUOTESWhen you're passionate about it, it comes across in your voice, in your tone, in your words.The energy you bring to the room—virtually or in person—makes all the difference.Inside sales, lift up your voice. You have so much to share about what customers are really looking for based on your experience.If you are happy and excited about what you, your company, and your coworkers are doing, it will show.📌 FOLLOW THE CONVERSATIONConnect with Raya Chisesi's:➡️Raya's LinkedIn: https://www.linkedin.com/in/rayachisesi/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCESExplore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com!Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL!Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeGet Your Daily Dose of Inspiration:Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Brian Biro, America’s #1 Breakthrough Speaker and bestselling author, has inspired thousands to reach their full potential through his dynamic and engaging presentations. Known for turning every participant into the star of the experience, Brian’s message centers on belief, self-empowerment, and living with purpose. With decades of experience as a coach, leader, and motivator, he empowers individuals and teams to unlock their best selves with energy, authenticity, and joy.SHOW SUMMARYIn this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Brian Biro, a breakthrough speaker and bestselling author. Together, they explore how authenticity, energy, and purpose drive success in sales and leadership.Brian shares powerful lessons from his coaching and corporate career, offering practical insights on how to stay energized, overcome challenges, and serve with genuine heart. The conversation highlights how great sales professionals act as coaches, believing in their clients’ potential and guiding them to breakthroughs.Listeners will walk away encouraged to focus on what they can control. attitude, effort, and presence. and to keep their “eager meter” high through gratitude, empathy, and connection.KEY TAKEAWAYSSelling from the heart means being authentic, present, and focused on serving others.True sales professionals act as coaches, empowering clients to achieve their potential.Energy, gratitude, and purpose create long-term fulfillment and sales success.Focus on what’s controllable: your mindset, your effort, and how you show up daily.Release negativity—“energy vampires”—and start each day with gratitude to stay in alignment with purpose.HIGHLIGHT QUOTESIf you sell from your head, you’re just trying to convince. Selling from the heart is about being authentic and loving what you do.You don’t coach swimming—you coach people. Selling is really a form of coaching people.Success is peace of mind, knowing you’ve given the best of which you’re capable.The difference between good and great is moving from being willing to being eager.📌 FOLLOW THE CONVERSATIONConnect with Brian Biro:➡️Brian's LinkedIn: https://www.linkedin.com/in/brianbiro/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCESExplore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com!Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL!Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeGet Your Daily Dose of Inspiration:Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Elizabeth Lotardo is a consultant, writer, and training creator who specializes in helping organizations elevate emotional engagement and leadership effectiveness. With a Master’s in Industrial & Organizational Psychology, she’s developed programs for everyone—from top executives to frontline managers—at companies like Salesforce, DraftKings, Hilton, and Berkshire Hathaway affiliates.Elizabeth is the author of Leading Yourself, a guide to finding joy, meaning, and opportunity in your work, even when it’s imperfect. She’s also the co-author of Selling with Noble Purpose, a contributor to Harvard Business Review, and a LinkedIn Learning instructor whose courses have reached over 2 million learners worldwide.SHOW SUMMARYIn this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Elizabeth Lotardo, co-author of Selling with Noble Purpose. Together, they explore how sales professionals can transform their careers by connecting their work to a higher mission.Elizabeth introduces the concept of an impact map, a tool designed to help salespeople visualize the positive ripple effects of their work and stay grounded in purpose, even in high-pressure environments. The discussion highlights how emotional engagement, authenticity, and meaningful leadership drive both personal fulfillment and business success.KEY TAKEAWAYSSelling with noble purpose means focusing on making a positive impact for customers, not just hitting targets.Meaning and fulfillment at work are created, not found—take ownership of your impact.An impact map helps visualize how your work benefits others beyond just selling products or services.Even in commoditized industries, connecting to your purpose enhances performance and satisfaction.Leaders should link performance metrics to customer outcomes, not just numbers.Anchoring in purpose builds resilience and long-term motivation.HIGHLIGHT QUOTESSelling from the heart means knowing who you are and bringing the best version of that to conversations.You don’t need some perfectly worded statement… just pick a couple of adjectives you aspire to be most of the time, and roll with that.”It is on the individual to self-lead. That is the biggest predictor of meaning, joy, and opportunities—not the environment..How will this customer be different as a result of doing business with you? That’s the game-changing question.📌 FOLLOW THE CONVERSATIONConnect with Elizabeth Lotardo:➡️Elizabeth's LinkedIn: https://www.linkedin.com/in/elizabethlotardo/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCESExplore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com!Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL!Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeGet Your Daily Dose of Inspiration:Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Carson V. Heady is the founder behind Salesman on Fire LLC, an internationally recognized sales leader and bestselling author. Known as the “#1 Social Seller in Tech,” Carson has generated over $1 billion in revenue and developed a dynamic approach to modern selling that blends authentic storytelling, mindset mastery, and AI-powered strategy. Through coaching, keynotes, and high-impact content, he equips individuals and teams to outperform—selling with purpose, passion, and heart.SHOW SUMMARYIn this episode of the Selling from the Heart Podcast, Larry Levine and Darrell Amy are joined by Carson Heady, an internationally recognized sales leader and bestselling author. They explore what it truly means to sell from the heart by prioritizing authenticity, service, and genuine value creation. Carson shares insights from his new book, Unbeatable, unpacking how to navigate corporate politics, align personal and organizational goals, and become irreplaceable in a competitive landscape. He also highlights the importance of internal selling, mindset discipline, and continuous growth to achieve lasting success. KEY TAKEAWAYSSelling from the heart means adding value, serving others, and building authentic relationships.Sales is a noble profession when driven by purpose and integrity.Internal selling—building relationships within your organization—is as important as external selling.Building harmony between your company and your customer leads to long-term success.To become unbeatable and irreplaceable, focus on your unique strengths and invest in personal and professional growth.The sales landscape is always evolving—adaptability and continuous learning are non-negotiable.HIGHLIGHT QUOTESSelling from the heart is all about embodying what matters most... adding value and being at the pulse of those that we serve.Sales is a very, very noble profession. Remember that if we come at it with the right mindset.If you want to become unbeatable and irreplaceable, you have to invest in your growth both personally and professionally.You have choices every single day. What are you going to do when you get that unfair quota? You’ve got to still put one foot in front of the next and do the next right thing.📌 FOLLOW THE CONVERSATIONConnect with Carson V. Heady:➡️Carson's LinkedIn: https://www.linkedin.com/in/carsonvheady/ Learn more about Darrell and Larry: ➡️Darrell's LinkedIn: https://www.linkedin.com/in/darrellamy/➡️Larry's LinkedIn: https://www.linkedin.com/in/larrylevine1992/➡️Website: https://www.sellingfromtheheart.net ADDITIONAL RESOURCESExplore the secrets of heart-centered leadership and thriving workplace cultures with Culture from the Heart Podcast—nominate a visionary CEO at www.culturefromtheheart.com!Listen to Larry Levine’s Bestselling Book — Selling in a Post-Trust World! Now available on Audible! Transform your sales approach with insights that matter. SUBSCRIBE to our YOUTUBE CHANNEL!Stay updated with the latest episodes and leadership tips: Selling from the Heart YouTubeGet Your Daily Dose of Inspiration:Click Here for Your Daily Dose Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
























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