No Brainer - An AI Podcast for Business

In this episode of No Brainer, hosts Geoff Livingston and Greg Verdino welcome Scott Brinker, one of the world’s leading experts on marketing technology. You may know him from his long-running blog at chiefmartec and his widely used MarTech landscape “supergraphic”, as the man AdAge has called the “Godfather of MarTech,” or from his time as HubSpot’s VP of Platform Ecosystem. Scott shares his insights about the evolving role of AI in marketing, the AI opportunities and challenges faced by small and mid-sized businesses, and the importance of data strategy for successful marketing AI implementation. The conversation emphasizes the need for organizations to adapt their culture and leadership to embrace AI, focusing on innovation rather than just efficiency. The episode concludes with insights on the future of work and the potential of AI to transform industries. Chapters 00:00 Introduction 02:17 The Intersection of Marketing and Technology 06:47 Challenges for Different Business Sizes 10:09 Empowering Smaller Businesses with Technology 13:57 The Power of Individual Creators 19:57 Navigating Change in Organizations 23:52 Data as a Strategic Asset 24:38 The Importance of Data Infrastructure 28:43 AI's Role in Data Management 33:44 Embracing Innovation Over Efficiency 38:41 The Future of Work and AI 45:29 Final Thoughts and Future Directions Links Scott’s LinkedIn: https://www.linkedin.com/in/sjbrinker/ Chiefmartec: https://chiefmartec.com/ The latest MarTech “Supergraphic:” https://chiefmartec.com/wp-content/uploads/2025/05/martech-map-marketing-technology-landscape-2025-slide.png Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of the No Brainer podcast, Geoff Livingston and Greg Verdino chat with Dave and Helen Edwards, co-founders of the Artificiality Institute, to explore the profound impact of AI on human experience and organizational culture. They discuss the philosophical and cultural shifts brought about by AI, the biases influencing narratives around productivity, and the importance of trust and AI literacy in navigating this new landscape. The conversation emphasizes the need for leaders to understand not just the complexities of AI integration into their organization, but the broader human experience it shapes. The Artificiality Institute is a nonprofit that researches, documents, and promotes a deeper, more human-centered understanding of the human experience in an age of increasing synthetic intelligence, or AI. Through its work, Artificiality aims to foster meaningful human-AI collaboration and design systems that support, rather than supplant, human identity and well-being. Their annual Artificiality Summit is happening in Bend, Oregon, from October 23 through 25. • Explore Artificiality Institute and its work: https://artificialityinstitute.org/ • Attend the Artificiality Summit, October 23-25 in Bend, Oregon: https://artificialityinstitute.org/summit/ Chapters 00:00 Introduction to AI and Its Impact on Organizations 02:44 Understanding AI as a Cultural Shift 05:40 The Human Experience with AI 08:18 Navigating the Confusion Around AI Productivity 10:58 Bias in AI Narratives 13:46 The Role of Trust in AI Adoption 16:37 The Complexity of AI Integration in Organizations 19:30 Moments of Change in the AI Landscape 27:08 Understanding Moments in Human Experience 29:50 The Neuroscience of Moments 32:00 AI's Role in Human Consciousness 36:36 The Benefits and Hazards of AI 38:28 The Importance of AI Literacy 41:52 Cultural Change vs. Technology Adoption 44:50 Trust and Productivity in AI Adoption Learn more about your ad choices. Visit megaphone.fm/adchoices

Dr. Rebekka Reinhard and Thomas Vasek -- the team behind human magazine -- join CognitivePath founders Greg Verdino and Geoff Livingston for a provocative conversation about why smart resilience, ethics, regulation and responsibility are essential for creating a human forward future in the age of AI. Tune in for a deep dive into the philosophical and practical implications of AI on society, democracy, and our collective future. Chapters 00:00 Introduction 03:34 Smart Resilience in the Age of AI 07:09 Navigating Crises in a Complex World 11:03 Cultural Perspectives on Resilience 12:06 Global Perspectives on AI Development 16:12 Ethics and Morality in AI Regulation 21:32 The EU AI Act and Its Implications 26:09 Power Dynamics and Global Perception 28:28 AI's Role in Democracy 32:14 AI's Impact on Human Resilience 34:38 The Dangers of AI in the Workplace 38:19 Repression and Job Replacement through AI 41:09 A Hopeful Vision for the Future About Rebekka Dr. Rebekka Reinhard is a philosopher and SPIEGEL bestselling author. It’s her mission to take philosophy out of the ivory tower and put it back where it belongs: real life. The is the founder of human, the first German magazine about life and work in the AI age. Connect with her at https://linkedin.com/in/rebekkareinhard About Thomas Thomas Vasek is editor-in-chief and head of content at human. He began his journalism career as an investigative reporter at the Austrian news magazine Profil. As founding editor-in-chief, he launched the German edition of the renowned MIT Technology Review in 2003 and the philosophy magazine HOHE LUFT in 2010. From 2006 to 2010, he served as editor-in-chief of P.M. Magazin. Connect with him at https://www.linkedin.com/in/thomas-va%C5%A1ek-637b6b233/   About human Magazine human is the first magazine to take a holistic look at the impact of AI on business, politics, society, and culture – always with a focus on the human being. Issues are published in German (print/digital) and English (digital only). Learn more and subscribe: https://human-magazin.de/ Download the free “Smart Resilience” white paper: https://human-magazin.de/#consulting Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of No Brainer, hosts Geoff Livingston and Greg Verdino discussed the evolving role of artificial intelligence (AI) in business with Mike Whitaker (Whit for short), Senior Vice President of Strategy Execution and Organizational Innovation at ICF Consulting. Whit shares his insights on fostering a culture of AI adoption and offers practical advice on navigating the challenges of integrating AI into business operations. The three discuss various aspects of AI adoption in the enterprise, including the need for both leaders and employees to engage with AI technologies to stay relevant. Whit details some of the challenges leaders face including new technology bias and the incumbent need for leaders to demonstrate AI use in their own work. Then Whit emphasized the importance of a hands-on, continuous learning approach to AI, rather than relying solely on obsolete corporate training programs. They also explore the potential risks and real-world constraints of AI implementation, such as data integrity and resistance to change.   Chapters 00:00 Intro 03:16 Whit's Substack on AI for Working Parents 08:23 Leadership and AI Adaptation 13:57 Middle Management's Role in AI Integration 18:57 Corporate Training and AI 22:07 Practical AI Applications for Executives 28:24 Overcoming Cognitive Resistance 32:15 Healthy Skepticism and AI 37:59 Balancing AI Adoption and Investment 44:55 Leadership's Role in AI Integration   About Mike “Whit” Whitaker  Whit helps organizations and individuals realize their full potential by designing strategies, teams, and operating models that drive value and positive change. As AI rapidly evolves, Whit focuses on enabling effective Human-AI collaboration to enhance business outcomes. As SVP of Strategy Execution and Organizational Innovation at ICF, Whit leads initiatives that foster high-value collaboration, spark creativity, and drive growth. With 15+ years of experience across energy, health, communications, and government, he specializes in: • Advising the C-Suite on enterprise priorities and innovation strategy • Leading ICF’s centralized innovation services to accelerate growth • Designing and facilitating Spark Sessions to co-create solutions for complex challenges Navigating AI Transitions Substack: https://mikewhitaker1.substack.com/ Whit’s LinkedIn: https://www.linkedin.com/in/michaelwhitakericf/ Learn more about your ad choices. Visit megaphone.fm/adchoices

In this thought-provoking episode, Greg Verdino and Geoff Livingston sit down with media ecologist, leadership expert, and author Jack Myers for a wide-ranging conversation on the intersection of AI, leadership, creativity, and Taoist philosophy. Drawing on insights from his latest book, The Tao of Leadership, Jack shares why 3,000-year-old Taoist wisdom might be the perfect guide for navigating today’s era of AI and exponential technological change. The conversation explores how principles like “leading by following” and “fusion flow” can help leaders move more fluidly through uncertainty, disruption, and accelerated innovation. Rather than building slow, rigid bridges to a future that keeps shifting, Jack advocates for fast-moving portals that help teams adapt in real time, led not just by technology but by deeply human values. Jack, Greg and Geoff also unpack the creative implications of AI, arguing that the real power lies not in replacement but in remix: combining machine-generated suggestions with human intuition, emotional nuance, and originality. Along the way, they touch on education, culture, risk-taking, and what it takes to lead through fear, data deluge, and systemic stagnation. With stories drawn from marketing, media, music, and even (wait for it…) Second Life, this episode offers a human-centered lens on a fast-evolving future and invites listeners to rethink not just how we work but how we imagine what’s possible. Chapters 00:00 Introduction 02:57 The Relevance of Taoism in Leadership 05:30 AI and Technology: Embracing Change 08:08 Portals vs. Bridges: Navigating Change 10:43 Decisive Leadership in a Rapidly Changing World 16:17 Balancing Data and Humanity in Decision Making 19:04 Creativity and Innovation in the Age of AI 27:36 The State of Creativity in Media 29:13 AI as a Creative Partner 32:33 The Resistance to AI in Creative Fields 35:42 AI's Ubiquity in Everyday Tools 40:35 The Future of AI and Education 43:22 AI Reshaping Organizational Models   About Jack Myers Jack Myers is a pioneering media ecologist and influential thought leader whose work has put him at the forefront of technological, cultural, and generational change. Known for his visionary insight into emerging trends and deep expertise in organizational dynamics, he has served as a trusted advisor and coach to leaders at many of the world’s most innovative companies, including General Motors, Comcast/NBCUniversal, Microsoft, CBS, TJX Corp, Aegis/Carat, Campbell Soup, Warner Bros. Discovery, Active International, and The Walt Disney Company. As the founder of The Myers Report and MediaVillage Education Foundation, the media industry’s premier knowledge exchange platform, Jack helps organizations navigate disruption, unlock growth opportunities, and align strategy with the future. He is also a senior lecturer, award-winning author, and recipient of honors including a Peabody Award, International Book Awards, UJA Humanitarian Award, and Oscar and Emmy nominations. A graduate of Syracuse University and NYU Steinhardt, where he studied under media scholar Dr. Neil Postman, Jack brings a rare combination of media literacy, cultural fluency, and strategic foresight to leaders preparing their organizations for the age of AI, machine intelligence, and accelerating change.  For More About Jack, His Work, and The Tao of Leadership ·     https://www.jackmyers.com ·     https://www.jackmyers.com/themyersreport/ ·     https://www.mediavillage.com/ ·      https://www.jackmyers.com/visionary-blueprint-for-thriving-in-the-age-of-ai/ Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of No Brainer, Greg Verdino and Geoff Livingston host Carson Hostetter, EVP & General Manager, AI and CX Solutions at RingCentral to discuss the evolution of AI in customer service. The company just launched AIR, short for AI Receptionist. AIR is a call center agent that intersects using audio technology. They dive into how AI agents like RingCentral's AIR are transforming the way businesses handle customer interactions, ensuring seamless, 24/7 service. Voice becomes a primary discussion point as the three debate the merits of voice as the primary human interface over text. Carson provides valuable insights into the importance of combining AI with human agents for optimal customer satisfaction, data security practices, and the future trajectory of AI in business communications. Chapters 00:00 Intro 02:43 The Role of AI in Customer Communications 12:34 Understanding AIR: AI Receptionist 17:55 AI and Voice: The Future 35:42 Closing Thoughts and Future of AI This episode was sponsored by RingCentral. About Carson Hostetter Carson Hostetter is EVP & General Manager, AI and CX Solutions at RingCentral, where he is responsible for developing and implementing the company's AI and CX strategy. He brings over 25 years of industry experience to this newly created role, focusing on delivering tangible ROI for customers. Connect with Carson: https://www.linkedin.com/in/carsonhostetter/ About RingCentral RingCentral is a leading provider of cloud-based business communications and collaboration solutions. Its platform combines messaging, video, phone, and contact center services, enabling organizations to connect and work from anywhere. Trusted by businesses worldwide, RingCentral helps teams stay productive, responsive, and secure in today’s hybrid work environment. To learn more about RingCentral AIR visit: https://www.ringcentral.com/air?BMID=CMRCAIRINMNB2025 Learn more about your ad choices. Visit megaphone.fm/adchoices

The impact of AI on jobs is back in the headlines. Geoff Livingston and Greg Verdino took to LinkedIn Live to weigh in on the truth behind the hype—what’s really driving layoffs, how leaders should respond, and why reimagining work is the only path forward. They discuss the complex relationship between AI and job loss, exploring the economic pressures that lead to workforce reductions, and the impact of the AI hype cycle. They emphasize the need for organizations to reimagine work in the age of AI, highlighting the importance of leadership adaptation and the integration of human labor with technology. The conversation also touches on ethical considerations and the future of work as companies navigate these changes. In this conversation, Greg and Geoff explore the multifaceted challenges and opportunities presented by the rise of AI and automation across various sectors. They discuss the impending difficulties in the workforce, particularly for entry-level jobs, the necessity for reskilling and upskilling, and the unique challenges faced by nonprofits. The conversation also covers the marketing sector's adaptation to automation, the economic implications of AI, and the importance of scenario planning for future business strategies. Note: This episode is a recording of a LinkedIn Live broadcast from 9am ET, May 28, 2025. Other than some minor audio clean-up, we’re presenting it as-is. Chapters 00:00 Introduction and Overview of AI Job Loss 02:47 The Impact of AI on Employment 06:01 Understanding the AI Hype Cycle 08:55 Economic Pressures and Workforce Reductions 11:53 Reimagining Work in the Age of AI 14:57 Leadership in the Age of AI 18:10 Integrating Humans and AI 20:55 Ethics and the Future of Work 24:34 Navigating the Storm: Challenges Ahead 27:04 The Horizontal Impact of AI 30:29 Reskilling and Upskilling in the Age of AI 31:44 The Nonprofit Sector: Opportunities and Challenges 32:15 Marketing in the Age of Automation 36:30 The Future of Entry-Level Jobs 39:27 The Economic Implications of AI 43:46 Scenario Planning for the Future 47:28 Cultural Impacts of AI Adoption Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of No Brainer, Geoff Livingston and Pete Erickson discuss the evolving landscape of lead generation and marketing strategies in the age of AI. Pete declares that the lead industrial complex is dead, with AI and eroding customer trust dramatically impacting demand generation. As an owner of AI event company Modev and consultant, Pete is experiencing these changes firsthand. Pete and Geoff explore how traditional methods are becoming less effective, the importance of building genuine relationships, and the future of events in fostering human connections. Pete shares insights on the challenges faced by marketers and event organizers, emphasizing the need for a shift towards trust-driven growth and ecosystem building. Event organizers must adapt to changing market dynamics and focus on essential ecosystem building for sustainable growth.   Chapters 00:00 Intro 03:23 The Lead Industrial Complex Is Dead 11:14 The Shift in Event Marketing and Infrastructure 16:14 The Evolution of AI and Influencers 18:17 Ecosystem Building in Event Planning 22:09 Building Relationships in AI Business 27:57 The Shift in Event Planning and Human Connection   About Pete Erickson Pete Erickson is founder of Modev and executive director of the Tech Ecosystem Institute, He has spent over 15 years building communities at the intersection of emerging tech and human transformation. He is fully committed to a new model of industry engagement: Trust Driven Growth.Learn More and Connect with Pete Pete Erickson: https://www.linkedin.com/in/peteerickson/ Modev: https://www.modev.com/ Tech Ecosystem Institute: https://www.linkedin.com/company/tech-ecosystem-institute Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of 'No Brainer,' hosts Greg Verdino and Geoff Livingston dive into the critical issue of misinformation and disinformation in the digital age with entrepreneur Britt Bischoff. They discuss the rapid evolution of AI and its impact on information integrity, defining key terms such as misinformation, disinformation, and malinformation. Britt, who has an extensive background combatting AI disinformation, shares insights on the role of algorithms in shaping public narratives, the challenges of combating false information, and the importance of media literacy. Britt, Geoff, and Greg also discuss the economic and reputational risks for brands in this landscape, and touch on new Texas legislation aimed at increasing transparency about bot accounts. Major talking points include: The distinction between misinformation (false information shared without harmful intent) and disinformation (deliberately deceptive information shared to mislead or manipulate). The role of AI in accelerating the spread of misinformation and disinformation, making it faster and cheaper to create false content at scale. How search engines and AI search tools are being used by people trying to understand current events but can inadvertently reinforce misinformation. The strategic use of disinformation by political actors and how Project 2025 serves as a blueprint for manipulating public knowledge. How brands and organizations can become targets of narrative attacks based on misinformation, as exemplified by the Girl Scouts cookie controversy. Strategies brands can use to defend against misinformation attacks, including monitoring, internal audits, and AI simulations for response planning. Texas's new Bot Transparency legislation aimed at requiring disclosure of automated accounts that spread misinformation. The role of media platforms in amplifying sensationalized content and how this creates algorithmic narratives that shape public perception. Chapters 00:00 Intro 03:09 Understanding Misinformation and Disinformation 05:27 The Impact of AI on Information Warfare 09:09 Strategies to Combat Disinformation 23:27 The Role of Brands in the Disinformation Ecosystem 33:50 Texas Bot Regulation and Its Implications   Where to Find Britt LinkedIn: https://www.linkedin.com/in/brittbischoff/ Britt Bischoff Strategies: https://brittbischoff.com/ Encyclopedia Britt(annica): https://brittannica.substack.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of No Brainer, Greg Verdino and Geoff Livingston welcome Lindsey Mastis—an independent journalist, keynote speaker, and AI enthusiast. Lindsey shares her perspective on the positive potential of AI, drawing on her background in journalism and her latest work, including a mini-documentary exploring how AI is reshaping the music industry. The conversation dives into why general public adoption of AI still lags behind its rapid technological advancement. Lindsey, Greg, and Geoff explore the trust gap, the role media plays in public education about AI, and the ongoing dominance of ChatGPT in the large language model space. The discussion moves through the evolving impacts of AI on multiple industries, including journalism, customer service, and music. They examine how AI is creating efficiencies and reducing pressure for human workers in customer service—yet simultaneously placing many of those same jobs at risk. In journalism, they reflect on the importance of critical thinking in an era when AI-generated content is becoming increasingly common. And in music, Lindsey offers a behind-the-scenes look at her current project, which highlights how artists and technologists are experimenting with AI to transform creative expression. The episode also previews Lindsey’s upcoming video series designed to help public relations professionals better understand the realities of working with AI-savvy journalists and navigating a tech-transformed media landscape. Chapters 00:00 – Opening and Intro 03:14 – Discussion on AI's Positive Impact 07:22 – Media's Role in AI Education 16:53 – Customer Service and AI 31:41 – Critical Thinking and AI 35:09 – AI in Music Industry 40:21 – TV Journalist Series to Help PR Professionals 42:27 – Conclusion and Contact Information About Lindsey Mastis Lindsey Mastis is a regional Edward R. Murrow and four-time Emmy Award-winning journalist, speaker, and media consultant with a deep focus on AI and emerging technology. With 20 years of experience in broadcast journalism, she has a talent for making complex topics relatable and showing their real-world impact. Today, she helps organizations understand and communicate how AI is transforming their industries, advising on AI storytelling, strategy, and public engagement. Links Lindsey on YouTube Lindsey's Website Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of No Brainer, hosts Geoff Livingston and Greg Verdino chat with Kate O'Neill about leadership, human-friendly AI decision making, and her new book What Matters Next. Kate is the founder and CEO of strategic advisory firm KO Insights, host of the Tech Humanist Show, a highly acclaimed global keynote speaker, and a four-time business author. Her work has earned her a coveted spot on the Thinkers50 Radar in 2020 and she was shortlisted for the Thinkers50 Digital Thinking Award in 2023. Drawing on the key themes from her latest book and her wider body of work, Kate emphasizes the need for leaders to balance action and inaction, approach the future as an extension of the decisions we make today, align technology with human experience, and maintain a clear purpose in their organizations. the discussion also touches on the role of strategic optimism in shaping a better future through informed decision-making. Links: ·     About Kate: https://www.koinsights.com/about-kate/ ·     Connect with Kate: https://linkedin.com/in/kateoneill ·     What Matters Next: https://www.koinsights.com/books/what-matters-next-book/ ·     About KO Insights: https://koinsights.com ·     The Tech Humanist Show: https://thetechhumanistshow.com Chapters 00:00 Intro 02:41 What’s a Tech Humanist? 05:30 Navigating Human-Friendly Technology Decisions 08:08 The Impact of Deregulation on Technology Decisions 10:42 Balancing Action and Inaction 13:26 The Role of Purpose in Technology Decisions 25:21 Aligning Technology with Purpose 27:34 Articulating Purpose for Digital Transformation 29:37 Integrating Technology into Business Strategy 32:22 The Role of Human Workers in an AI-Driven World 33:59 Balancing Profit and Human Value 36:43 Strategic Optimism and Decision Making Learn more about your ad choices. Visit megaphone.fm/adchoices

AiDigiTales creator and AI for Kids podcast host Amber Ivey joins Greg Verdino and Geoff Livingston to discuss the significance of AI literacy for children, the role of data in AI, and how governments can use AI effectively. The conversation elaborated on the importance of educating children about AI, the practical challenges that governments face with data accuracy, and the future of AI in the public sector. Additionally, Amber shares her insights on creating an AI playground for government agencies and the significance of parental knowledge in guiding children through AI technologies. Amber, Geoff and Greg also discuss why it’s harder for adults to get AI, and how DOGE is impacting state and local governments. Chapters 00:00 Intro 01:40 The Importance of AI Literacy for Kids 03:31 Challenges and Solutions in AI Education 09:39 AI in Government Work, Including Procurement Challenges 16:02 Navigating Federal and State AI Challenges in a DOGE Environment 19:21 The AI for Kids Podcast 26:49 Integrating AI Education into Schools 34:31 Pairing AI Education for Parents and Kids 37:55 Data Literacy and AI Governance You can listen to the AI for Kids podcast at https://aiforkids.buzzsprout.com; learn more about the AiDigiTales books, content, and courses at https://aidigitales.com/; contact Amber Ivey via LinkedIn (https://www.linkedin.com/in/amberivey/); and learn more about Social Finance here: https://socialfinance.org/. Learn more about your ad choices. Visit megaphone.fm/adchoices

If data is gold, then the domain-specific data in membership and customer communities is platinum. In this episode of No Brainer, CognitivePath’s Greg and Geoff discuss the high-potential intersection of community, content, and AI with Conor Sibley, CTO of Higher Logic – an industry leader in cloud-based engagement platforms for associations and enterprises. They explore the challenges and opportunities presented by AI, particularly in the context of community knowledge, data governance, and operational efficiency. The conversation highlights the importance of leveraging community insights, ensuring data quality, and the transformative potential of AI agents in organizations. They also address the need for clear communication of AI's value to stakeholders and the outlook for AI in professional associations. Connect with Conor Sibley on LinkedIn and visit HigherLogic.com to learn more about their suite of engagement solutions, including online communities and marketing automation. Takeaways ·     AI tools must be intentionally developed to avoid poor user experiences. ·     Communities provide valuable domain knowledge that can enhance AI applications. ·     Data governance is crucial for effective AI integration. ·     Content should be viewed as a valuable data asset. ·     AI can automate routine tasks, allowing staff to focus on strategic initiatives. ·     Organizations need to establish data standards for better integration. ·     AI can help reduce errors in critical business processes. ·     The future of work will involve AI augmenting human capabilities. ·     Engagement can be increased through better use of technology and data. ·     AI's role is to enhance, not replace, human jobs. Chapters 00:00 Introduction 02:31 AI Integration in Community Software 05:07 Leveraging Community Knowledge for AI 08:20 Challenges of Data Validation in AI 11:28 The Importance of Data Governance 16:17 The Future of AI in Organizations 18:58 The Challenge of Data Standardization 22:00 Agent Orchestration and API Integration 27:34 Transformative Potential of AI in Membership Management 33:05 Strategic Thinking in the Age of AI Learn more about your ad choices. Visit megaphone.fm/adchoices

As a CMO and serial marketing innovator, Shiv Singh has been on the forefront digital change for decades. So, when he says that AI is underhyped, marketers might want to pay attention. In this 50th (50th!) episode of No Brainer, Shiv joins hosts Geoff Livingston and Greg Verdino for a power-packed conversation about AI’s transformative potential and the future of marketing in an AI-driven world. For marketers who want to remain relevant, Shiv emphasizes the importance of adapting quickly, embracing AI tools, and developing uniquely human skills to thrive in the evolving marketing landscape. The conversation dives into the evolving relationship between humans and AI, as Shiv, Greg, and Geoff share personal stories about their experiences with AI at work and in life. They discuss the implications of AI on human interactions, the importance of humility when working with AI, and the need for businesses to adapt to the changing landscape. The conversation also touches on the regulatory environment surrounding AI and concludes with insights from Shiv's book, Marketing with AI for Dummies, emphasizing practical advice for marketers and the marketing industry in the AI era. In the end, the message is clear: Get on board or get left behind. Shiv Singh is an author, advisor, and the co-founder of AI Trailblazers. He has held senior marketing leadership roles at Lending Tree, Expedia, Visa, PepsiCo, and web 1.0 superagency Razorfish. For more of his insights be sure to subscribe to Savvy AI on Substack and be sure to grab a copy of his latest book. Chapters  00:00 Introduction 04:56 Why AI is Underhyped 14:52 The Future of Marketing Careers 20:00 Human Skills in an AI-Driven World 24:51Navigating Change in Marketing 31:53 The Human-AI Connection 34:04 Embarrassing AI Experiences 45:07 Navigating AI in Business Leadership 48:00 Marketing with AI for Dummies: Insights from the Book Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of 'No Brainer,' Greg Verdino and Geoff Livingston host Sanjeev Pulapaka, Principal Solutions Architect at AWS and lead author of 'Empowering the Public Sector with Generative AI.' They start the conversation with a discussion about how the Trump Administration will likely deregulate AI guidance, further increasing the speed of adoption in the federal sector. Then three take a deep dive into the impact of generative AI on government operations, its potential to streamline tasks like RFP creation and data management, and the role of AI in improving productivity and service delivery in the public sector. Conversations include a discussion of the red-hot AI Agent trend and how soon it will be deployed and in which use cases. Then they discuss how Multimodal AI is already changing inputs into LLM. Finally,  the conversation elves into the regulatory landscape, the importance of innovation balanced with risk management, and the latest advancements from AWS in the AI space. Sanjeev shares insights from his book throughout the conversation on how AI can transform public sector services and highlights the importance of responsible AI use, data security, and regulatory compliance. Individual chapters include: 03:35 Discussion of AI in Government 08:26 AI's Role in Public Sector Efficiency 12:56 Challenges and Responsibilities of AI in Public Sector 15:21 Innovative AI Use Cases in Public Sector 17:41 Future of AI Agents 22:08 Innovative Uses of AI in Everyday Life 22:47 AI Maturity and Adoption Challenges 25:03 Data Challenges in AI Implementation 27:54 The Rise of Multimodal AI 31:46 Practical Applications of Multimodal AI 37:07 AWS and the Future of AI Interested parties can connect with Sanjeev Pulapaka on LinkedIn: https://www.linkedin.com/in/sanjeevpulapaka/ You can order empowering the Public Sector with Generative AI here: https://www.amazon.com/Empowering-Public-Sector-Generative-Applications/dp/B0D4PG9MHZ And learn more about Amazon’s Bedrock Platform here: https://aws.amazon.com/ai/generative-ai/ Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Greg and Geoff welcome Lisa Nirell to discuss the evolving landscape of AI and its implications for organizations. Lisa helps mindful leaders cultivate healthy companies and careers. Organizations such as AARP, Alliance Bernstein, CoStar Group, and Hilton hire Lisa to navigate high-stakes transitions. She’s a two-time author, growth strategist, executive coach, open water swimmer, and meditation student. Be sure to check out her books: EnergizeGrowth NOW: The Marketing Guide to a Wealthy Company" and The Mindful Marketer: How to Stay Present and Profitable in a Data-Driven World. And tune into her podcast, The Mindful Marketer, wherever you listen. Together, Lisa, Geoff, and Greg explore the importance of leadership, cultural readiness, the need for strategic planning, and the role of community support in navigating the AI revolution. Lisa introduces her AI strategy test drive, emphasizing the significance of people and experimentation in successful AI integration. The conversation culminates in reflections on the future of AI and the importance of cultivating wisdom and joy in a rapidly changing world. Interested in taking the AI Test Drive to measure your own AI readiness? You can find it here. While you're at it, be sure to subscribe to Lisa's email newsletter and receive some free leadership resources at a bonus. Chapters 00:00 Introductions 02:59 The AI Readiness Gauge and Market Trends 05:57 Cultural Shifts and Organizational Challenges 08:57 Lisa Nirell’s AI Strategy Test Drive 11:49 People-Centric Approaches to AI Implementation 14:57 Navigating Job Displacement and Opportunities 17:46 Embracing Change and Innovation in Business 23:26 The Power of “Long Life Learning” 24:57 Adapting to Change in a Rapidly Evolving World 26:38 Cultivating Curiosity and Community 30:18 The Importance of Supportive Networks 35:21 Planning for AI Integration 42:39 Hopes for the Future of AI and Humanity Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of No Brainer, hosts Geoff Livingston and Greg Verdino chat with guest Gam Dias to explore the intersection of AI and customer service. They discuss the cautious optimism consumers have towards generative AI, the importance of maintaining human interaction in customer service, and the long-term implications of automation in business. The conversation highlights the need for businesses to balance efficiency with empathy, ensuring that technology enhances rather than replaces the human touch. They also delve into the accountability of AI decisions and the strategic thinking required for successful implementation of AI in organizations. Gam is product specialist at Hubbl Technologies, an adjunct professor at IE Business School in Madrid, and the author of The Data Mindset Playbook. Chapters 00:00 Introduction 01:54 The Impact of AI on Customer Service 09:40 The Human Element in Customer Interactions 19:37 Balancing AI and Human Accountability 28:52 Long-Term vs Short-Term Business Strategies 44:29 Conclusion and Future Considerations Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of the No Brainer podcast, Geoff Livingston and Greg Verdino are joined by Kate Arnold, a senior AI and watsonx technical specialist at IBM and adjunct professor at Fairfield University and Columbia University. They discuss the current state of AI and its impact on consumers and businesses. They also explore the importance of strategic implementation, change management, and employee education in AI adoption. The conversation touches on the role of AI in various industries, such as healthcare and finance, and the potential for rapid innovation in these areas. And of course, you’re hear a bit about how IBM approaches enterprise AI with watsonx. Later in the episode, Kait, Greg and Geoff discuss the future of jobs and the need for organizations to prepare their workforce for an AI-powered future. And drawing on her teaching experience, Kait explains that it’s important for students (and hey, we’re all lifelong students, after all) to roll up their sleeves and experience AI firsthand to gain the confidence they’ll need to adapt to AI and stay relevant in the new world of work. Takeaways Consumer hype around AI is high due to a lack of knowledge, but as people become more familiar with AI and its applications, the hype is expected to die down. Businesses are using AI to transform their operations and incorporate it into various aspects of their business cycles. Successful AI implementation requires a strategic approach, change management, and employee education. The impact of AI is expected to be significant in industries such as healthcare and education, where there is room for rapid improvement. Organizations need to align their AI initiatives with their strategic goals and focus on areas where AI can have the most impact. Employee adoption and usage of AI tools are crucial for the success of AI implementation. The future of jobs will be influenced by AI, and organizations need to prepare their workforce for an AI-powered future. AI is already automating simple tasks and eliminating certain jobs, but it also opens the door for new job opportunities. Generative AI allows individuals to take on multiple roles and pursue their passions. Human interaction and soft skills are still essential. It's important for students and professionals to learn about and embrace AI to stay relevant in the future of work. Chapters 00:00 Intro 03:10 The Consumer Hype and Business Adoption of AI 10:17 Strategic Implementation and Change Management in AI 14:28 Rapid Innovation in Healthcare and Education 17:03 Aligning AI Initiatives with Strategic Goals 20:55 The Importance of Employee Adoption and Usage 23:20 Preparing the Workforce for an AI-Powered Future 26:24 The Impact of AI on the Workforce 28:48 Embracing New Job Opportunities with Generative AI 30:40 The Importance of Human Interaction in HR 39:21 Preparing for the Future of Work: Learning and Embracing AI Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of the No Brainer podcast, hosts Geoff Livingston and Greg Verdino welcome Rex Briggs, chief ai officer at Claritas and AI subject matter expert for the MMA. They explore the limitations of AI, the importance of understanding its capabilities, and the risks associated with its implementation. The conversation delves into the role of algorithms, the significance of precision in AI applications, and the evolving landscape of marketing agencies in the age of AI. Rex shares insights from his book, 'The AI Conundrum', emphasizing the need for businesses to adapt and embrace AI while being mindful of its limitations and risks. The episode concludes with a discussion on the importance of process and leadership in successfully integrating AI into marketing strategies. Chapters 00:00 Introduction and Commercial Break 03:02 Exploring the Limitations and Risks of AI 07:50 Using Machine Learning and Gen AI for Segmentation and Personalization 17:38 Making Informed Decisions about AI: Precision and Open/Closed Systems 25:17 Differentiating AI Hype from Reality 25:51 The Future of Agencies and Marketing Departments in the Age of AI 34:57 The Importance of Process Documentation and Optimization 40:36 Leadership and Embracing Change in the AI Era Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Greg and Geoff are joined by Stephanie Pereira, the COO of Astral AI. They discuss the impact of AI on the digital content ecosystem and the challenges and opportunities it presents. The three discuss the exponential increase in content and how AI is making it easier to scale. Immediate impacts include the importance of maintaining quality and relevance in AI-generated content, understanding the role of AI in personalization, and the need to balance human touch and machine in content creation. The conversation explores the need for organizations to define workflows and roles when implementing AI technology. Stephanie, Greg and Geoff also touch on the significance of brand guidelines and the role of creativity and empathy in marketing. They also critique the overemphasis on prompt engineering and how it distracts businesses from embracing a more holistic understanding of AI's capabilities. Chapters 00:00 Start 03:30 AI is making it easier to scale content production, but it's important to maintain quality and relevance. 08:56 Building trust with AI-generated content is essential and striking the right balance between human and machine is crucial. 13:38 How social networks are adapting to AI generated content. 17.34 Brand guidelines are essential for maintaining consistency and coherence in marketing efforts. 23:52 Stephanie’s crystal ball future vision for AI and digital content. 27:51 AI in the Loop: Creativity and empathy are crucial for effective marketing, and AI can serve as a co-pilot to enhance these qualities. 33:08 Relying on prompt engineering as the future of AI is a mistake. Here’s why! Astral Website: https://tryastral.com/ Stephanie’s LinkedIn: https://www.linkedin.com/in/stephaniepereira/ Learn more about your ad choices. Visit megaphone.fm/adchoices